Better customer service coming Thursday to NYC subway stations
The agency also announced the opening of three new customer service centers.
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The agency also announced the opening of three new customer service centers.
Investigators are searching for a man accused of robbing subway riders.
The NYPD has arrested at least one teenager in connection with a disturbing subway assault on a teen who has autism. CBS2's Jenna DeAngelis reports.
Mayor Eric Adams spoke with CBS News New York on Monday to address the issues facing New Yorkers, from crime to mental illness.
Police said the woman asked the suspect to stop tapping her on the shoulder before he hit her multiple times.
After a teenage boy died while subway surfing, the mayor and MTA say social media is partly to blame for the troubling trend. CBS2's John Dias reports.
The projects include signal upgrades and track repairs.
The victim was treated at the hospital for bruises and swelling to his eye and cheek, police said.
It's the first of six weekend closures for construction to make Queensboro Plaza more accessible.
Officials say the new design will let passengers move between cars more easily.
According to police, a man was shot after arguing with another rider as the train pulled into the station.
Gov. Kathy Hochul, Mayor Eric Adams and the MTA say the subway system is getting safer.
Gov. Hochul and Mayor Adams say the subways are getting safer, CBS2's Kristie Keleshian reports.
The mayor made headlines during an exclusive conversation a day after his State of the City address, CBS2's John Dias reports.
Klotz said he was punched after telling the teens to stop harassing an older man on the train.
Subway violence turned deadly over the weekend, and now police are investigating an attack on a tv meteorologist on a train in Chelsea. CBS2's John Dias has the details.
An attack on a station platform turned deadly. Now, police are investigating another attack on a tv meteorologist in Chelsea. CBS2's John Dias reports.
A passenger was attacked on board a train Friday afternoon. Hours earlier, a train conductor was hit by a bottle.
Police say the suspect hit the worker in the face with a bottle of unknown liquid. CBS2's Kristie Keleshian reports.
The suspect, Frank James, pleaded guilty to charges this week, CBS2's Alice Gainer reports.
Police said they caught the man with an illegal gun and discovered a warrant out against him.
Police say he detonated smoke bombs and opened fire on an N train during the morning commute back last April.
The man charged in the Sunset Park subway shooting spree is expected to plead guilty to federal terrorism charges Tuesday.
Prosecutors say they plan to seek a decades-long prison sentence for the 63-year-old following the April 12 attack.
Police say an emotionally disturbed man was following and threatening the fare collection agent and his partner. CBS2's Elijah Westbrook has the details.
New Jersey prosecutors confirmed four arrests after a mass shooting in Newark left three people, including a mother and a little boy, dead.
Connecticut is dealing with its first measles case since 2021, after a child, who is not vaccinated, contracted the virus while traveling internationally.
Mangione's defense team wants some key evidence kept out of the trial, arguing that it was uncovered without a search warrant.
Once you step outside, you'll know this brutally cold weather in the Tri-State Area means business — especially with snow on the way.
The suot alleges the artificial intelligence chatbot intensified a man's "paranoid delusions" and helped direct them at his mother before he died by suicide.
Mangione's defense team wants some key evidence kept out of the trial, arguing that it was uncovered without a search warrant.
Once you step outside, you'll know this brutally cold weather in the Tri-State Area means business — especially with snow on the way.
New York City officials have secured long-awaited funding to restore the 102-year-old Coney Island boardwalk.
There is optimism that New York state will finally close the loophole in the law on drugged driving, perhaps in early 2026.
Amtrak has been working around the clock to rehabilitate two of the four century-old tubes of the East River Tunnel, which was badly damaged by Superstorm Sandy.
Connecticut is dealing with its first measles case since 2021, after a child, who is not vaccinated, contracted the virus while traveling internationally.
Once you step outside, you'll know this brutally cold weather in the Tri-State Area means business — especially with snow on the way.
The Stamford Police Department has identified the man whose decomposed body was found handcuffed in the home of a gunman who opened fire at officers during a standoff on Dec. 2.
Showers are expected, and if you're north and west of the city, you'll see some snow, possibly a few inches.
Authorities have released new details about the Dec. 2 standoff in Stamford, Connecticut, including video of officers inside an armored vehicle as it takes fire from the gunman and audio from a phone conversation between the gunman and a hostage negotiator.
New Jersey prosecutors confirmed four arrests after a mass shooting in Newark left three people, including a mother and a little boy, dead.
Once you step outside, you'll know this brutally cold weather in the Tri-State Area means business — especially with snow on the way.
An police investigation is underway in Newark after a shooting left two people dead and two others wounded at a music recording studio.
Amtrak has been working around the clock to rehabilitate two of the four century-old tubes of the East River Tunnel, which was badly damaged by Superstorm Sandy.
Two of New Jersey's biggest police departments face major disruptions after a court ruling invalidated a civil service exam from six years ago that high-ranking officers took to get their promotions.
Once you step outside, you'll know this brutally cold weather in the Tri-State Area means business — especially with snow on the way.
There is optimism that New York state will finally close the loophole in the law on drugged driving, perhaps in early 2026.
Amtrak has been working around the clock to rehabilitate two of the four century-old tubes of the East River Tunnel, which was badly damaged by Superstorm Sandy.
Glen Cove has become the first community in Nassau County to ban the smoking of marijuana in public spaces. Offenders will face fines starting Jan. 1, officials said.
Blakeman, the two-term Nassau County executive, formally launched his 2026 campaign for governor of New York early Tuesday morning.
Survivors of Jeffrey Epstein's sex crimes and a group of Democrats are asking for a review of the Epstein case files to determine whether the records have been "tampered" with or concealed, ahead of a release by next week.
New York City officials have secured long-awaited funding to restore the 102-year-old Coney Island boardwalk.
There is optimism that New York state will finally close the loophole in the law on drugged driving, perhaps in early 2026.
Glen Cove has become the first community in Nassau County to ban the smoking of marijuana in public spaces. Offenders will face fines starting Jan. 1, officials said.
President Trump said the U.S. has seized an oil tanker, which Attorney General Pam Bondi said has been "used to transport sanctioned oil from Venezuela and Iran."
Connecticut is dealing with its first measles case since 2021, after a child, who is not vaccinated, contracted the virus while traveling internationally.
Mixed nuts from Ohio-based Mellace Family Brands sold at some Wegmans stores could be tainted with Salmonella, FDA warns.
New York has no plans to change hepatitis B vaccine guidance after a Centers for Disease Control advisory panel voted to stop recommending a first dose for newborns.
In New York alone, there have already been more than 17,000 flu cases and nearly 1,000 hospitalizations, and doctors anticipate it's only going to get worse as more people gather for the holidays.
Colette Smith of the Bronx was diagnosed with lung cancer, despite never smoking. Her survival story is central to her push for early detection.
A woman struck and killed by a car in Midtown earlier this week was actress Wenne Alton Davis, police said.
The 2026 Met Gala co-chairs have been announced. Beyoncé, Nicole Kidman and Venus Williams are set to join Vogue's Anna Wintour.
President Trump is hosting the Kennedy Center Honors on Sunday after presenting medals to the 2025 Kennedy Center honorees during an Oval Office ceremony Saturday.
The iconic Wythe Diner was physically moved Saturday from its location in Williamsburg to Steiner Studios in Brooklyn's Navy Yard.
Japanese officials said Jeremy O Harris, known for his Tony-nominated "Slave Play" and his role in the series "Emily in Paris," was arrested on the island of Okinawa on Nov. 16.
The Blackhawks have scored first in 12 of 15 home games, which leads the NHL. Chicago has also allowed just four first-period goals, the fewest in the league.
The Baltimore Orioles agreed to a $155 million, five-year deal with slugger Pete Alonso, a person with knowledge of the agreement told The Associated Press.
Jalen Brunson scored 35 points and the Knicks defeated the struggling Raptors 117-101 in the NBA Cup quarterfinals on Tuesday night.
Emil Heineman scored the winning goal in the shootout and Bo Horvat scored twice in regulation as the Islanders beat the Golden Knights 5-4 on Tuesday.
Cody Glass scored the tiebreaking goal on a wrist shot with 7:36 remaining, and the Devils beat the Senators 4-3 on Tuesday night.
New York City officials have secured long-awaited funding to restore the 102-year-old Coney Island boardwalk.
Residents on East 57th Street say reckless drivers have caused life-altering injuries and even death, but despite petitions and years of advocacy, the city has yet to install a speed bump.
Neighbors in Brooklyn's Victorian Flatbush are expressing frustration after the city designated only part of their area as a historic district.
Brooklyn's Prospect Park is getting financing for a long-term project to battle the impacts of climate change, city leaders say.
The Brooklyn Conservatory of Music plans a 12,000-square-foot campus at One Prospect Park West, aiming to serve thousands more with music therapy and education programs.
The Halloween tradition strolled through Manhattan's East Village on Sunday, with furry friends dressed in colorful costumes.
A suspect was taken into custody after an attack on Pearl Street Mall in Boulder on June 1 in which there were 15 people and a dog who were victims. The suspect threw Molotov cocktails that burned some of the victims, who were part of a march for Israeli hostages.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
Dogs got decked out for the annual Tompkins Square Halloween Dog Parade in New York City's East Village on Saturday.
Cosplayers flooded New York City's Javits Center in October 2024 for the annual New York Comic Con convention.
Twenty children an six educators were gunned down in Newtown back in 2012. The mass shooting continues to fuel efforts to prevent gun violence nationwide. CBS News New York's Jessica Moore reports.
District Attorney Melinda Katz said Thursday her office has charged 13 people for stealing more than $2.2 million in merchandise from more than 120 Home Depots. CBS News New York's Jessica Moore reports.
Mangione's defense team wants some key evidence kept out of the trial, arguing that it was uncovered without a search warrant.
Survivors of Jeffrey Epstein's sex crimes and a group of Democrats in Congress want an independent review of the Epstein files. CBS News' justice correspondent Scott MacFarlane reports.
John Elliott has the Tri-State Area's updated Thursday afternoon First Alert Forecast on CBS News New York.