Verizon offers customers $20 credit for widespread outage
Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
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Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
Late Wednesday, Verizon said their hours-long outage was resolved, but that some customers may still have lingering problems. CBS News New York's Dick Brennan reports.
According to Down Detector, which tracks reports and problem indicators online, at the peak Wednesday, there were more than 180,000 user-reported outages. CBS News New York's Doug Williams has what you need to know.
Verizon wireless suffered another outage Monday, but it was resolved within minutes.
Verizon has a recommendation for people still having trouble getting service on their mobile phones after a massive outage.
Verizon customers reported their mobile phone service was down in cities across the U.S., giving them only SOS mode.
The deadline for eligible current and former subscribers to submit a claim or mail it is Monday, April 15, 2024.
Customers with other carriers also reported issues early Thursday morning. CBS New York's Alice Gainer has the latest from the newsroom.
Scammers can now use apps to show up as a trusted number, including the number for your bank.
Plans are in place to install 20 small poles along Ocean Avenue. Upon completion, they'd be 30 feet high.
Verizon has plans to install 5G poles by the Boardwalk in Belmar, New Jersey, CBS2's Vanessa Murdock reports.
The NYPD says a truck carrying a crane was driving on 101st Avenue when it took down overhead wires.
The chief executives of America's largest airlines warned of a "catastrophic disruption" to travel and shipping operations if telecommunication companies roll out their 5G technology as planned Wednesday without limiting the technology near U.S. airports.
The digital divide has been exacerbated by the coronavirus pandemic.
The crime spree has been going on mostly in Queens for about a month, police said.
With so many users logging on at the same time, some worry how the online networks can handle the strain
Verizon is saying goodbye to Tumblr. The company's media group said it agreed to sell Tumblr to Automattic, the parent of WordPress.
A former Verizon worker on Long Island has been awarded more than $2.5 million by a jury in federal court. He claimed the giant company discriminated against him.
Thieves in New Jersey have been tampering with cell towers, and police say it could cause a dangerous and major communication blackout.
New Yorkers who subscribed to the Verizon Wireless Travel Pass service – which offers $10 per day for phone, text and data overseas – said they are getting stuck with bills for hundreds of dollars.
Long Island residents have vowed to fight back, after two dozen cellphone repeaters were put up in front of their homes.
Police are trying to crack down on crooks who made off with stolen batteries from cell phone towers in Mahwah.
The city says Verizon missed a 2014 deadline to extend wire by every home or apartment building in the city.
After the sale is completed, Yahoo will become a holding company for its two stakes in China's e-commerce leader, Alibaba Group, and Yahoo Japan.
A union says nearly 40,000 striking Verizon employees will return to work Wednesday after reaching a tentative contract agreement.
Former New York City Mayor Eric Adams has become a citizen of Albania.
A cat was rescued when it was spotted lying on Long Island Rail Road tracks between Lindenhurst and Babylon Sunday night.
One person is dead and another is in critical condition after a shooting inside the Excelcare rehabilitation facility in Egg Harbor Township Monday morning.
Parts of the New York area could see record high temperatures during a summerlike stretch of weather this week.
Pope Leo has repeatedly warned that violence is becoming normalized and that religious language is at risk of being misused to justify it.
Former New York City Mayor Eric Adams has become a citizen of Albania.
Parts of the New York area could see record high temperatures during a summerlike stretch of weather this week.
Mayor Zohran Mamdani said La Marqueta in East Harlem, a site owned by New York City, will be developed into the city's first city-run grocery store.
Zohran Mamdani, New York City's first social influencer mayor, has reached 100 days in office, and he's been busy.
A major warmup, featuring summer-like temperatures in the 80s, will take over the Eastern Seaboard beginning Monday.
Parts of the New York area could see record high temperatures during a summerlike stretch of weather this week.
A major warmup, featuring summer-like temperatures in the 80s, will take over the Eastern Seaboard beginning Monday.
New York City and the Tri-State Area are finally turning the corner to warmer weather this week.
When UConn plays Michigan for the NCAA Men's Basketball championship tonight in Indianapolis, there are a few places in New York City where fans can root on their schools.
The average price for a gallon of gas in New York City is now $4.11, which is 82 cents higher than a month ago, according to AAA.
One person is dead and another is in critical condition after a shooting inside the Excelcare rehabilitation facility in Egg Harbor Township Monday morning.
Parts of the New York area could see record high temperatures during a summerlike stretch of weather this week.
A tractor-trailer driver is hospitalized after crashing into a two-story building in Clifton, New Jersey early Monday morning.
Yeison Cortes Vasquez was back at his church in Elizabeth, New Jersey, on Sunday, one day after being released from U.S. Immigration and Customs Enforcement custody.
A major warmup, featuring summer-like temperatures in the 80s, will take over the Eastern Seaboard beginning Monday.
A cat was rescued when it was spotted lying on Long Island Rail Road tracks between Lindenhurst and Babylon Sunday night.
Parts of the New York area could see record high temperatures during a summerlike stretch of weather this week.
A major warmup, featuring summer-like temperatures in the 80s, will take over the Eastern Seaboard beginning Monday.
The brutal winter took out much of Southold Town Beach's sand and parking lot, forcing it to close for swimming this summer.
It's been one year since Peishuan Fan and JuanJuan Zwang, a wealthy Long Island couple, vanished without a trace.
Yeison Cortes Vasquez was back at his church in Elizabeth, New Jersey, on Sunday, one day after being released from U.S. Immigration and Customs Enforcement custody.
Mayor Zohran Mamdani said La Marqueta in East Harlem, a site owned by New York City, will be developed into the city's first city-run grocery store.
Zohran Mamdani, New York City's first social influencer mayor, has reached 100 days in office, and he's been busy.
A former staffer of Rep. Eric Swalwell said he allegedly forced himself on her after they met for drinks in New York in 2024.
Gas prices put pressure on pocketbooks — and President Trump's ratings — as Iran war continues.
Advocates fear New York state could be taking a step back when it comes to biomarker testing access for those with Medicaid.
What started as a sinus infection left a Long Island teenager fighting for his life, requiring emergency brain surgery.
Older adults in New Jersey recorded the highest number of suspected overdose deaths in 2025, according to the New Jersey Department of Health.
The first case of mpox clade I has been detected in New York City, health officials said Friday. Of the two types of mpox, clade I is known to cause more severe disease and death.
Heights University Hospital, formerly known as Christ Hospital, shuttered its emergency room Saturday night.
Afrika Bambaataa, a rapper and producer, was best known for breakthrough tracks like 1982's "Planet Rock" and for founding the Universal Zulu Nation art collective.
A federal judge in New York has tossed out actor Blake Lively's sexual harassment claims against actor Justin Baldoni over their roles in the movie "It Ends With Us," but left intact a claim for retaliation.
Atlanta rapper Gucci Mane was lured to a Dallas studio for a meeting, then allegedly kidnapped and robbed by a group including rappers Pooh Shiesty and Big30.
Megan Thee Stallion was released from a New York City hospital after she got sick during a performance of "Moulin Rouge! The Musical."
The price hike raises the cost of the standard plan with ads by $1 per month and the cost of the standard and premium plans by $2.
Nico Hischier scored his second goal of the game on the power play with 1:45 left in overtime to give the New Jersey Devils a 4-3 win over the Ottawa Senators on Sunday night.
Nick Suzuki had a goal and an assist and the Canadiens beat the Islanders 4-1 on Sunday, eliminating New York from playoff contention.
With Sunday's 110-96 loss to the Hornets, the Knicks finished the regular season 53-29 and with the No. 3 seed in the Eastern Conference playoffs.
The Raptors clinched their first playoff berth in four seasons by beating the Nets 136-101 on Sunday in the regular-season finale for both teams.
Rory McIlroy of Northern Ireland won the 2026 Masters Tournament at Georgia's Augusta National, claiming his second straight green jacket.
New York City business owners are pushing on the State Legislature to pass Gov. Kathy Hochul's reforms that would roll back some of the climate legislation passed by New York state in 2019.
Ismael Ox lost his right hand as a child in a grenade attack, survived homelessness in the U.S., and became a citizen, all while training to represent Team USA in para Taekwondo.
These kids from Brooklyn are playing tennis in their school hallways, cafeterias and auditoriums, to make the most of limited space and resources.
Preparations for Passover in Brooklyn blend centuries-old rituals with modern traditions unique to each family.
New York has filed a lawsuit against solar company Attyx, saying it didn't just sell panels, it sold promises it couldn't keep.
People dressed in elaborate headgear and paraded up Fifth Avenue for New York City's Easter Sunday tradition.
The Halloween tradition strolled through Manhattan's East Village on Sunday, with furry friends dressed in colorful costumes.
A suspect was taken into custody after an attack on Pearl Street Mall in Boulder on June 1 in which there were 15 people and a dog who were victims. The suspect threw Molotov cocktails that burned some of the victims, who were part of a march for Israeli hostages.
The annual Easter Parade and Easter Bonnet Festival was held in Manhattan on April 20, 2025.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
CBS News New York's Chris Wragge will be going live from the High School of Fashion Industries in Manhattan Friday.
New York Knicks captain Jalen Brunson gave a Brooklyn teen a $60,000 scholarship.
A cat was found sitting on the train tracks between Lindenhurst and Babylon on Long Island. It was safely removed and rescued.
President Trump said a U.S. blockade of Iran's ports will begin at 10 a.m. EDT Monday, and that the U.S. will also partially blockade the Strait of Hormuz. CBS News New York's Aziza Shuler reports.
A tractor trailer plowed into a building in Clifton overnight. CBS News New York's Christina Fan reports.
