Verizon offers customers $20 credit for widespread outage
Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
Watch CBS News
Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
Late Wednesday, Verizon said their hours-long outage was resolved, but that some customers may still have lingering problems. CBS News New York's Dick Brennan reports.
According to Down Detector, which tracks reports and problem indicators online, at the peak Wednesday, there were more than 180,000 user-reported outages. CBS News New York's Doug Williams has what you need to know.
Verizon wireless suffered another outage Monday, but it was resolved within minutes.
Verizon has a recommendation for people still having trouble getting service on their mobile phones after a massive outage.
Verizon customers reported their mobile phone service was down in cities across the U.S., giving them only SOS mode.
The deadline for eligible current and former subscribers to submit a claim or mail it is Monday, April 15, 2024.
Customers with other carriers also reported issues early Thursday morning. CBS New York's Alice Gainer has the latest from the newsroom.
Scammers can now use apps to show up as a trusted number, including the number for your bank.
Plans are in place to install 20 small poles along Ocean Avenue. Upon completion, they'd be 30 feet high.
Verizon has plans to install 5G poles by the Boardwalk in Belmar, New Jersey, CBS2's Vanessa Murdock reports.
The NYPD says a truck carrying a crane was driving on 101st Avenue when it took down overhead wires.
The chief executives of America's largest airlines warned of a "catastrophic disruption" to travel and shipping operations if telecommunication companies roll out their 5G technology as planned Wednesday without limiting the technology near U.S. airports.
The digital divide has been exacerbated by the coronavirus pandemic.
The crime spree has been going on mostly in Queens for about a month, police said.
With so many users logging on at the same time, some worry how the online networks can handle the strain
Verizon is saying goodbye to Tumblr. The company's media group said it agreed to sell Tumblr to Automattic, the parent of WordPress.
A former Verizon worker on Long Island has been awarded more than $2.5 million by a jury in federal court. He claimed the giant company discriminated against him.
Thieves in New Jersey have been tampering with cell towers, and police say it could cause a dangerous and major communication blackout.
New Yorkers who subscribed to the Verizon Wireless Travel Pass service – which offers $10 per day for phone, text and data overseas – said they are getting stuck with bills for hundreds of dollars.
Long Island residents have vowed to fight back, after two dozen cellphone repeaters were put up in front of their homes.
Police are trying to crack down on crooks who made off with stolen batteries from cell phone towers in Mahwah.
The city says Verizon missed a 2014 deadline to extend wire by every home or apartment building in the city.
After the sale is completed, Yahoo will become a holding company for its two stakes in China's e-commerce leader, Alibaba Group, and Yahoo Japan.
A union says nearly 40,000 striking Verizon employees will return to work Wednesday after reaching a tentative contract agreement.
Susan Lucci shares her challenges on overcoming grief after the death of her husband, and how she nearly didn't take the iconic role of Erica Kane on "All My Children."
A flooded manhole has turned a loading dock into an ice rink in Queens.
More than 300 kilos of cocaine were seized in Nassau County in one of the largest drug busts ever on Long Island, officials said Tuesday.
Four Massachusetts residents are accused of using stolen identities in a SNAP and unemployment benefits fraud scheme worth over $1 million.
Hundreds of Brooklyn residents have been without power for four days during this bitter cold streak.
A flooded manhole has turned a loading dock into an ice rink in Queens.
More than 300 kilos of cocaine were seized in Nassau County in one of the largest drug busts ever on Long Island, officials said Tuesday.
Hundreds of Brooklyn residents have been without power for four days during this bitter cold streak.
New York Attorney General Letitia James is starting a new effort to observe and document ICE activity in New York state.
Closing arguments are set for Tuesday in the trial of New York police Sgt. Erik Duran, who is accused of killing a man by throwing a cooler at him in the Bronx.
Bundle up — New York City and the Tri-State Area's stretch of dangerously cold weather continues, and it's sticking around longer than anyone would like.
New York, New Jersey and Connecticut were pivotal during America's birth. This year, as the nation celebrates its 250th birthday, CBS News New York is highlighting the hidden history in our own back yard.
Forecasters are watching for a chance of snow this weekend in New York and New Jersey as harsh winter weather conditions continue.
The First Alert Weather Team is tracking a storm that could bring snow to the New York and New Jersey area. Frigid temperatures will last throughout the week.
Although the snowstorm has passed, the cold weather will linger with temperatures below freezing each day.
The Gateway Development Commission is suing the federal government for withholding funding for the critical tunnel project linking New York and New Jersey. Construction will be halted if funding doesn't resume, officials said.
Tensions are running high after reports of U.S. Immigration and Customs Enforcement agents arresting several people in Hoboken and Jersey City earlier Sunday.
New York Giants co-owner Steve Tisch said he had a brief association with Jeffrey Epstein but denied taking him up on any of his invitations and said he never went to Epstein's island.
The extreme cold temperatures have been causing water main breaks across New York and New Jersey.
Bundle up — New York City and the Tri-State Area's stretch of dangerously cold weather continues, and it's sticking around longer than anyone would like.
More than 300 kilos of cocaine were seized in Nassau County in one of the largest drug busts ever on Long Island, officials said Tuesday.
Nassau County Police Officer Patricia Espinosa was killed Saturday in a car crash on Long Island.
The offshore wind project aimed at powering 600,000 New York homes can resume construction off Long Island, a federal judge ruled.
Authorities say online threats like sextortion are exploding, with predators increasingly pushing violence.
An off-duty Nassau County police officer was killed in a car crash with an alleged drunk driver Saturday morning, police say.
New York Attorney General Letitia James is starting a new effort to observe and document ICE activity in New York state.
The Gateway Development Commission is suing the federal government for withholding funding for the critical tunnel project linking New York and New Jersey. Construction will be halted if funding doesn't resume, officials said.
The Clintons made a last-ditch effort to avoid a contempt vote.
If you've been walking around New York City this week, you've probably noticed it -- bags stacked high, bins overflowing, and piles of trash lining the sidewalks.
All federal immigration agents in Minneapolis will begin wearing body cameras, Secretary of Homeland Security Kristi Noem said Monday, a policy that could be rolled out nationwide.
In New Jersey, nearly half a million people lost enhanced Affordable Care Act tax credits this year, but the impact goes far beyond those who got the credits.
Starting July 1, as many as 450,000 New Yorkers will lose EP coverage and be forced into marketplace health care plans.
Striking New York City nurses returned to the bargaining table Thursday, the New York State Nurses Association said.
Mayor Zohran Mamdani and Vermont Sen. Bernie Sanders joined striking New York City nurses on the picket line Tuesday.
New York City's largest nurses strike is now in Week 2 and it appears negotiations toward a deal remain at a standstill.
Investigators are combing through the house of "Today" show co-host Savannah Guthrie's mother, Nancy, in search of clues to the 84-year-old's disappearance.
Chuck Negron, a founding member of Three Dog Night whose lead vocals powered a string of hits for one of the top rock acts of the late 1960s and early '70s has died. He was 83.
Popular singer-songwriter Noah Kahan will be bringing his tour to New York City this summer. "The Great Divide" tour will stop at Citi Field on July 18.
Bad Bunny used his Grammy acceptance speech on Sunday to denounce U.S. Immigration and Customs Enforcement and call for the end of the ongoing immigration crackdown.
The 2026 Grammy Awards recognized the best of the best in music from last year, with big wins for Kendrick Lamar and Bad Bunny. Here's the full list of winners and nominees.
The NFL released a statement Monday on New York Giants co-owner Steve Tisch, whose name showed up more than 400 times in files released by the U.S. Justice Department regarding Jeffrey Epstein.
Martin Fehervary and Anthony Beauvillier scored 31 seconds apart in the second period, and the Capitals beat the Islanders 4-1 on Monday night.
OG Anunoby scored 25 points, Landry Shamet added 23 and the Knicks beat the Lakers 112-100 on Sunday night.
Jalen Duren had 21 points and 10 rebounds after being added to the All-Star Game on Sunday night as an Eastern Conference reserve, and the Detroit Pistons routed the Brooklyn Nets 130-77 in the most-lopsided victory in franchise history.
New York Giants co-owner Steve Tisch said he had a brief association with Jeffrey Epstein but denied taking him up on any of his invitations and said he never went to Epstein's island.
A flooded manhole has turned a loading dock into an ice rink in Queens.
Jamaica Colosseum Mall is set to close for good on Jan. 31.
A volunteer effort launched during the winter storm paired younger residents with elderly homeowners, offering snow removal assistance while creating new community ties across generations.
A home-visit initiative in Brooklyn connects aging Holocaust survivors with social workers as war abroad and antisemitism at home reopen old wounds.
A critical seasonal blood shortage is prompting renewed calls for New Yorkers to donate.
The Halloween tradition strolled through Manhattan's East Village on Sunday, with furry friends dressed in colorful costumes.
A suspect was taken into custody after an attack on Pearl Street Mall in Boulder on June 1 in which there were 15 people and a dog who were victims. The suspect threw Molotov cocktails that burned some of the victims, who were part of a march for Israeli hostages.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
Dogs got decked out for the annual Tompkins Square Halloween Dog Parade in New York City's East Village on Saturday.
Cosplayers flooded New York City's Javits Center in October 2024 for the annual New York Comic Con convention.
Susan Lucci left us spellbound for more than 40 years as one of the most famous characters on daytime television, Erica Kane of "All My Children." Lucci talked to Mary Calvi about her friendships and losing the love of her life, her husband Helmut Huber. They were married in 1969 and spent 52 years together until his death in March 2022. Watch their full discussion.
Susan Lucci shares her challenges on overcoming grief after the death of her husband, and how she nearly didn't take the iconic role of Erica Kane on "All My Children."
Investigators say officers seized more than 300 kilograms of cocaine.
The Tri-State Area could see light snow Friday into Saturday with freezing temperatures and strong winds. CBS News New York Meteorologist Tony Sadiku has the latest forecast.
The Gateway Development Commission is suing the federal government for withholding funding for the critical tunnel project. If the federal government doesn't resume funding, the construction will stop.
