Verizon offers customers $20 credit for widespread outage
Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
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Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
Late Wednesday, Verizon said their hours-long outage was resolved, but that some customers may still have lingering problems. CBS News New York's Dick Brennan reports.
According to Down Detector, which tracks reports and problem indicators online, at the peak Wednesday, there were more than 180,000 user-reported outages. CBS News New York's Doug Williams has what you need to know.
Verizon wireless suffered another outage Monday, but it was resolved within minutes.
Verizon has a recommendation for people still having trouble getting service on their mobile phones after a massive outage.
Verizon customers reported their mobile phone service was down in cities across the U.S., giving them only SOS mode.
The deadline for eligible current and former subscribers to submit a claim or mail it is Monday, April 15, 2024.
Customers with other carriers also reported issues early Thursday morning. CBS New York's Alice Gainer has the latest from the newsroom.
Scammers can now use apps to show up as a trusted number, including the number for your bank.
Plans are in place to install 20 small poles along Ocean Avenue. Upon completion, they'd be 30 feet high.
Verizon has plans to install 5G poles by the Boardwalk in Belmar, New Jersey, CBS2's Vanessa Murdock reports.
The NYPD says a truck carrying a crane was driving on 101st Avenue when it took down overhead wires.
The chief executives of America's largest airlines warned of a "catastrophic disruption" to travel and shipping operations if telecommunication companies roll out their 5G technology as planned Wednesday without limiting the technology near U.S. airports.
The digital divide has been exacerbated by the coronavirus pandemic.
The crime spree has been going on mostly in Queens for about a month, police said.
With so many users logging on at the same time, some worry how the online networks can handle the strain
Verizon is saying goodbye to Tumblr. The company's media group said it agreed to sell Tumblr to Automattic, the parent of WordPress.
A former Verizon worker on Long Island has been awarded more than $2.5 million by a jury in federal court. He claimed the giant company discriminated against him.
Thieves in New Jersey have been tampering with cell towers, and police say it could cause a dangerous and major communication blackout.
New Yorkers who subscribed to the Verizon Wireless Travel Pass service – which offers $10 per day for phone, text and data overseas – said they are getting stuck with bills for hundreds of dollars.
Long Island residents have vowed to fight back, after two dozen cellphone repeaters were put up in front of their homes.
Police are trying to crack down on crooks who made off with stolen batteries from cell phone towers in Mahwah.
The city says Verizon missed a 2014 deadline to extend wire by every home or apartment building in the city.
After the sale is completed, Yahoo will become a holding company for its two stakes in China's e-commerce leader, Alibaba Group, and Yahoo Japan.
A union says nearly 40,000 striking Verizon employees will return to work Wednesday after reaching a tentative contract agreement.
The Rangers recorded just nine shots on goal, matching their lowest total in franchise history, in a 2-1 loss to the surging Senators on Monday,
From World War II to modern mixology, women in Brooklyn fought for their place behind the bar. This Women's History Month, their legacy continues to influence the city's nightlife.
High school students are helping residents in assisted living in Long Island, New York feel a bit more confident with makeovers.
Many of the 43 victims in Sunday night's runway plane collision at LaGuardia Airport were taken to Elmhurst Hospital in Queens, where there were signs of hope on Monday afternoon.
Alcohol will be sold on the Staten Island Ferry for the first time in 5 years, NYC DOT announced on Monday.
From World War II to modern mixology, women in Brooklyn fought for their place behind the bar. This Women's History Month, their legacy continues to influence the city's nightlife.
High school students are helping residents in assisted living in Long Island, New York feel a bit more confident with makeovers.
Many of the 43 victims in Sunday night's runway plane collision at LaGuardia Airport were taken to Elmhurst Hospital in Queens, where there were signs of hope on Monday afternoon.
Alcohol will be sold on the Staten Island Ferry for the first time in 5 years, NYC DOT announced on Monday.
Audio from ATC.com captures air traffic controllers speaking to the emergency ground responders who were on their way to a report of an odor in the cabin of a United Airlines flight.
It may not feel like spring right away, but Friday's weather does deliver a clear shift in the air in New York City.
The New York City area will be under a wind advisory Monday with periods of heavy rain and severe thunderstorms expected across the region.
The New York area is in for a mild weekend before the weather takes a turn to start the work week.
It will be rainy on Thursday morning, and the weather will change to snow as temperatures drop across the Tri-State Area.
Thunderstorms are expected in New York, New Jersey and Connecticut this weekend after severe weather hit the Midwest.
ICE agents began patrolling at JFK Airport in NYC and Newark Airport in New Jersey on Monday.
The air traffic control tower at Newark Liberty airport in New Jersey was evacuated early Monday, after a report of smoke inside the tower.
Leqaa Kordia, a Columbia University protester who was detained by ICE for more than a year, spoke out Sunday for the first time since her release last week.
Two of the most storied programs in men's college basketball, St. John's and Kansas, will battle it out later Sunday.
A New Jersey teen attending yeshiva school in Israel is back home after a journey that took him through three countries, at times on foot.
High school students are helping residents in assisted living in Long Island, New York feel a bit more confident with makeovers.
Two of the most storied programs in men's college basketball, St. John's and Kansas, will battle it out later Sunday.
A Long Island teenager accused of killing his ex-girlfriend in November allegedly plotted to burglarize the victim's home.
What started as a sinus infection left a Long Island teenager fighting for his life, requiring emergency brain surgery.
Bodycam video footage of Justin Timberlake's June 2024 DWI arrest on Long Island was released to the media Friday.
Leqaa Kordia, a Columbia University protester who was detained by ICE for more than a year, spoke out Sunday for the first time since her release last week.
New York City Comptroller Mark Levine was the first to sound the alarm about New York City's massive budget gap.
Most Republicans, especially MAGA, continue to support the US action and express a lot of confidence in Trump personally.
The Supreme Court will consider whether states can count mail ballots that are postmarked by Election Day but arrive after.
Robert Mueller served as FBI director from 2001 to 2013 and led the investigation into allegations of Russian meddling in the 2016 presidential election.
What started as a sinus infection left a Long Island teenager fighting for his life, requiring emergency brain surgery.
Older adults in New Jersey recorded the highest number of suspected overdose deaths in 2025, according to the New Jersey Department of Health.
The first case of mpox clade I has been detected in New York City, health officials said Friday. Of the two types of mpox, clade I is known to cause more severe disease and death.
Heights University Hospital, formerly known as Christ Hospital, shuttered its emergency room Saturday night.
New Jersey Sen. Andy Kim is opening up about his father's Alzheimer's diagnosis in hopes of helping others struggling like him to care for their loved ones.
CBS News announced Friday that CBS News Radio will be shutting down this spring after nearly 100 years of broadcasting, citing "challenging economic realities."
Bodycam video footage of Justin Timberlake's June 2024 DWI arrest on Long Island was released to the media Friday.
Chuck Norris' family said his death at 86 was sudden, but did not share any details on the cause.
ABC has canceled its already filmed season of "The Bachelorette" starring Taylor Frankie Paul after video surfaced of a 2023 incident in which she was charged with assault.
Michael B. Jordan's best actor win at Sunday night's Academy Awards resonated at his alma mater, Arts High School in Newark.
The Rangers recorded just nine shots on goal, matching their lowest total in franchise history, in a 2-1 loss to the surging Senators on Monday,
Ilya Sorokin made 26 saves for his NHL-leading seventh shutout of the season, and the Islanders moved back into a playoff spot with a 1-0 victory over the Blue Jackets on Sunday night.
Karl-Anthony Towns had 26 points and 16 rebounds, Jalen Brunson scored 23 points and the Knicks beat the Wizards 145-113 on Sunday night for their sixth straight victory.
Malik Monk scored 10 of his 32 points in the final five minutes, Devin Carter made a pair of clutch free throws with 6.6 seconds remaining and the Sacramento Kings held off the Brooklyn Nets 126-122.
Dylan Darling hit a driving layup as time expired, and St. John's advanced to its first Sweet 16 since 1999 with a 67-65 victory over Kansas on Sunday.
From World War II to modern mixology, women in Brooklyn fought for their place behind the bar. This Women's History Month, their legacy continues to influence the city's nightlife.
A new performing arts venue with a focus on immigrant stories is opening in Upper Manhattan this fall. CBS News New York's Noëlle Lilley got an exclusive tour of the construction that will give The People's Theatre its first home in more than 15 years.
Members of the Apollo Theater, where Kiki Shepard left her mark for 15 years, reflect on her legacy after the Harlem icon's death at age 74.
The Rev. Al Sharpton is calling on New York City to help protect the Merchant's House Museum in Manhattan after a recent discovery revealed connections to the Underground Railroad.
A Harlem school is teaching students how to love, honor and care for their natural hair.
The Halloween tradition strolled through Manhattan's East Village on Sunday, with furry friends dressed in colorful costumes.
A suspect was taken into custody after an attack on Pearl Street Mall in Boulder on June 1 in which there were 15 people and a dog who were victims. The suspect threw Molotov cocktails that burned some of the victims, who were part of a march for Israeli hostages.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
Dogs got decked out for the annual Tompkins Square Halloween Dog Parade in New York City's East Village on Saturday.
Cosplayers flooded New York City's Javits Center in October 2024 for the annual New York Comic Con convention.
CBS News New York's Lonnie Quinn says temperatures won't get out of the 40s, but then will gradually climb into the 60s by Thursday before dipping again.
The NTSB has recovered the black boxes from the plane. The runway where the collision happened is closed until Friday. CBS News New York's Allen Devlin, Adi Guajardo, Dick Brennan and Andrew Ramos have the latest.
Led by two-time All-American Chris Mullin, St. John's advanced to the national semifinals with wins over Southern, Arkansas, Kentucky and NC State, capturing the imagination of New York City. We look back at CBS New York's coverage of that magical run.
This Women's History Month, CBS News New York's Hannah Kliger shows us how a fight that started during World War II.
CBS News New York's Jessica Moore speaks to CBS News senior transportation correspondent Kris Van Cleave.
