Verizon offers customers $20 credit for widespread outage
Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
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Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
Late Wednesday, Verizon said their hours-long outage was resolved, but that some customers may still have lingering problems. CBS News New York's Dick Brennan reports.
According to Down Detector, which tracks reports and problem indicators online, at the peak Wednesday, there were more than 180,000 user-reported outages. CBS News New York's Doug Williams has what you need to know.
Verizon wireless suffered another outage Monday, but it was resolved within minutes.
Verizon has a recommendation for people still having trouble getting service on their mobile phones after a massive outage.
Verizon customers reported their mobile phone service was down in cities across the U.S., giving them only SOS mode.
The deadline for eligible current and former subscribers to submit a claim or mail it is Monday, April 15, 2024.
Customers with other carriers also reported issues early Thursday morning. CBS New York's Alice Gainer has the latest from the newsroom.
Scammers can now use apps to show up as a trusted number, including the number for your bank.
Plans are in place to install 20 small poles along Ocean Avenue. Upon completion, they'd be 30 feet high.
Verizon has plans to install 5G poles by the Boardwalk in Belmar, New Jersey, CBS2's Vanessa Murdock reports.
The NYPD says a truck carrying a crane was driving on 101st Avenue when it took down overhead wires.
The chief executives of America's largest airlines warned of a "catastrophic disruption" to travel and shipping operations if telecommunication companies roll out their 5G technology as planned Wednesday without limiting the technology near U.S. airports.
The digital divide has been exacerbated by the coronavirus pandemic.
The crime spree has been going on mostly in Queens for about a month, police said.
With so many users logging on at the same time, some worry how the online networks can handle the strain
Verizon is saying goodbye to Tumblr. The company's media group said it agreed to sell Tumblr to Automattic, the parent of WordPress.
A former Verizon worker on Long Island has been awarded more than $2.5 million by a jury in federal court. He claimed the giant company discriminated against him.
Thieves in New Jersey have been tampering with cell towers, and police say it could cause a dangerous and major communication blackout.
New Yorkers who subscribed to the Verizon Wireless Travel Pass service – which offers $10 per day for phone, text and data overseas – said they are getting stuck with bills for hundreds of dollars.
Long Island residents have vowed to fight back, after two dozen cellphone repeaters were put up in front of their homes.
Police are trying to crack down on crooks who made off with stolen batteries from cell phone towers in Mahwah.
The city says Verizon missed a 2014 deadline to extend wire by every home or apartment building in the city.
After the sale is completed, Yahoo will become a holding company for its two stakes in China's e-commerce leader, Alibaba Group, and Yahoo Japan.
A union says nearly 40,000 striking Verizon employees will return to work Wednesday after reaching a tentative contract agreement.
The victim of a deadly shooting at a Chick-fil-A restaurant in Union, New Jersey, has been identified as a 23-year-old customer from New York City.
A New York man was sentenced to prison time for using stolen credit cards to buy more than $66,000 in liquor from stores across Pennsylvania, authorities said.
Fire departments across New York are opening their doors this weekend in a bid to attract sorely needed new volunteers.
Monday marks Yom HaShoah, known as Holocaust Remembrance Day. It is customary to honor the day by hearing a survivor's story.
New York City Mayor Zohran Mamdani announced East Harlem's La Marqueta will be the home of the Big Apple's first city-owned and operated grocery store.
Fire departments across New York are opening their doors this weekend in a bid to attract sorely needed new volunteers.
Monday marks Yom HaShoah, known as Holocaust Remembrance Day. It is customary to honor the day by hearing a survivor's story.
New York City Mayor Zohran Mamdani announced East Harlem's La Marqueta will be the home of the Big Apple's first city-owned and operated grocery store.
The Trump administration agreed to restore the Stonewall National Monument's Pride flag in Greenwich Village after it was removed.
Former New York City Mayor Eric Adams has become a citizen of Albania.
Parts of the New York area could see record high temperatures during a summerlike stretch of weather this week.
A major warmup, featuring summer-like temperatures in the 80s, will take over the Eastern Seaboard beginning Monday.
New York City and the Tri-State Area are finally turning the corner to warmer weather this week.
When UConn plays Michigan for the NCAA Men's Basketball championship tonight in Indianapolis, there are a few places in New York City where fans can root on their schools.
The average price for a gallon of gas in New York City is now $4.11, which is 82 cents higher than a month ago, according to AAA.
The victim of a deadly shooting at a Chick-fil-A restaurant in Union, New Jersey, has been identified as a 23-year-old customer from New York City.
NJ Transit riders are in for some high-tech upgrades in the near future.
A North Carolina man was arrested in connection with the decades-old unsolved murder of a New Jersey woman on Friday night.
One person is dead and another is in critical condition after a shooting inside the Excelcare rehabilitation facility in Egg Harbor Township Monday morning.
Parts of the New York area could see record high temperatures during a summerlike stretch of weather this week.
Fire departments across New York are opening their doors this weekend in a bid to attract sorely needed new volunteers.
A cat was rescued when it was spotted lying on the Long Island Rail Road tracks between Lindenhurst and Babylon Sunday night.
Parts of the New York area could see record high temperatures during a summerlike stretch of weather this week.
A major warmup, featuring summer-like temperatures in the 80s, will take over the Eastern Seaboard beginning Monday.
The brutal winter took out much of Southold Town Beach's sand and parking lot, forcing it to close for swimming this summer.
New York City Mayor Zohran Mamdani announced East Harlem's La Marqueta will be the home of the Big Apple's first city-owned and operated grocery store.
President Trump told CBS News senior correspondent Norah O'Donnell that Pope Leo is "wrong on the issues" Monday after lashing out at the pontiff late Sunday in a Truth Social post.
"I plan to resign my seat in Congress," Democratic Rep. Eric Swalwell said Monday as he faces an expulsion vote.
The Trump administration agreed to restore the Stonewall National Monument's Pride flag in Greenwich Village after it was removed.
Pope Leo has been critical of the war in Iran and other priorities of the Trump administration, but says his comments are "not meant as attacks on anyone."
Advocates fear New York state could be taking a step back when it comes to biomarker testing access for those with Medicaid.
What started as a sinus infection left a Long Island teenager fighting for his life, requiring emergency brain surgery.
Older adults in New Jersey recorded the highest number of suspected overdose deaths in 2025, according to the New Jersey Department of Health.
The first case of mpox clade I has been detected in New York City, health officials said Friday. Of the two types of mpox, clade I is known to cause more severe disease and death.
Heights University Hospital, formerly known as Christ Hospital, shuttered its emergency room Saturday night.
Afrika Bambaataa, a rapper and producer, was best known for breakthrough tracks like 1982's "Planet Rock" and for founding the Universal Zulu Nation art collective.
A federal judge in New York has tossed out actor Blake Lively's sexual harassment claims against actor Justin Baldoni over their roles in the movie "It Ends With Us," but left intact a claim for retaliation.
Atlanta rapper Gucci Mane was lured to a Dallas studio for a meeting, then allegedly kidnapped and robbed by a group including rappers Pooh Shiesty and Big30.
Megan Thee Stallion was released from a New York City hospital after she got sick during a performance of "Moulin Rouge! The Musical."
The price hike raises the cost of the standard plan with ads by $1 per month and the cost of the standard and premium plans by $2.
Nico Hischier scored his second goal of the game on the power play with 1:45 left in overtime to give the New Jersey Devils a 4-3 win over the Ottawa Senators on Sunday night.
Nick Suzuki had a goal and an assist and the Canadiens beat the Islanders 4-1 on Sunday, eliminating New York from playoff contention.
With Sunday's 110-96 loss to the Hornets, the Knicks finished the regular season 53-29 and with the No. 3 seed in the Eastern Conference playoffs.
The Raptors clinched their first playoff berth in four seasons by beating the Nets 136-101 on Sunday in the regular-season finale for both teams.
Rory McIlroy of Northern Ireland won the 2026 Masters Tournament at Georgia's Augusta National, claiming his second straight green jacket.
New York City Mayor Zohran Mamdani's administration unveiled a dramatic traffic redesign at Brooklyn's Grand Army Plaza.
New York City business owners are pushing on the State Legislature to pass Gov. Kathy Hochul's reforms that would roll back some of the climate legislation passed by New York state in 2019.
Ismael Ox lost his right hand as a child in a grenade attack, survived homelessness in the U.S., and became a citizen, all while training to represent Team USA in para Taekwondo.
These kids from Brooklyn are playing tennis in their school hallways, cafeterias and auditoriums, to make the most of limited space and resources.
Preparations for Passover in Brooklyn blend centuries-old rituals with modern traditions unique to each family.
People dressed in elaborate headgear and paraded up Fifth Avenue for New York City's Easter Sunday tradition.
The Halloween tradition strolled through Manhattan's East Village on Sunday, with furry friends dressed in colorful costumes.
A suspect was taken into custody after an attack on Pearl Street Mall in Boulder on June 1 in which there were 15 people and a dog who were victims. The suspect threw Molotov cocktails that burned some of the victims, who were part of a march for Israeli hostages.
The annual Easter Parade and Easter Bonnet Festival was held in Manhattan on April 20, 2025.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
Harlem residents got to take their questions about property taxes, homeownership and the cost of groceries directly to the mayor.
A funeral service got underway for 7-month-old Kaori Patterson-Moore, who was shot and killed in her stroller in East Williamsburg.
The embattled California congressman is being investigated for sexual assault by the Manhattan District Attorney's Office.
More than 1,000 Hollywood creatives signed an open letter opposing Paramount's pending merger with Warner Bros. Discovery.
The Republican candidate for governor said he'll pardon Sgt. Erik Duran if elected. Duran was convicted of manslaughter for throwing a cooler at a fleeing suspect in the Bronx.
