Verizon offers customers $20 credit for widespread outage
Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
Watch CBS News
Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
Late Wednesday, Verizon said their hours-long outage was resolved, but that some customers may still have lingering problems. CBS News New York's Dick Brennan reports.
According to Down Detector, which tracks reports and problem indicators online, at the peak Wednesday, there were more than 180,000 user-reported outages. CBS News New York's Doug Williams has what you need to know.
Verizon wireless suffered another outage Monday, but it was resolved within minutes.
Verizon has a recommendation for people still having trouble getting service on their mobile phones after a massive outage.
Verizon customers reported their mobile phone service was down in cities across the U.S., giving them only SOS mode.
The deadline for eligible current and former subscribers to submit a claim or mail it is Monday, April 15, 2024.
Customers with other carriers also reported issues early Thursday morning. CBS New York's Alice Gainer has the latest from the newsroom.
Scammers can now use apps to show up as a trusted number, including the number for your bank.
Plans are in place to install 20 small poles along Ocean Avenue. Upon completion, they'd be 30 feet high.
Verizon has plans to install 5G poles by the Boardwalk in Belmar, New Jersey, CBS2's Vanessa Murdock reports.
The NYPD says a truck carrying a crane was driving on 101st Avenue when it took down overhead wires.
The chief executives of America's largest airlines warned of a "catastrophic disruption" to travel and shipping operations if telecommunication companies roll out their 5G technology as planned Wednesday without limiting the technology near U.S. airports.
The digital divide has been exacerbated by the coronavirus pandemic.
The crime spree has been going on mostly in Queens for about a month, police said.
With so many users logging on at the same time, some worry how the online networks can handle the strain
Verizon is saying goodbye to Tumblr. The company's media group said it agreed to sell Tumblr to Automattic, the parent of WordPress.
A former Verizon worker on Long Island has been awarded more than $2.5 million by a jury in federal court. He claimed the giant company discriminated against him.
Thieves in New Jersey have been tampering with cell towers, and police say it could cause a dangerous and major communication blackout.
New Yorkers who subscribed to the Verizon Wireless Travel Pass service – which offers $10 per day for phone, text and data overseas – said they are getting stuck with bills for hundreds of dollars.
Long Island residents have vowed to fight back, after two dozen cellphone repeaters were put up in front of their homes.
Police are trying to crack down on crooks who made off with stolen batteries from cell phone towers in Mahwah.
The city says Verizon missed a 2014 deadline to extend wire by every home or apartment building in the city.
After the sale is completed, Yahoo will become a holding company for its two stakes in China's e-commerce leader, Alibaba Group, and Yahoo Japan.
A union says nearly 40,000 striking Verizon employees will return to work Wednesday after reaching a tentative contract agreement.
FC Dallas beat the New York Red Bulls 2-0 on Saturday night to snap a four-game winless streak.
A passenger was detained at Newark Airport in New Jersey on Saturday after an altercation on board a United Airlines flight, police said.
Cherie DeVaux became the first woman to train the winner of the opening leg of the Triple Crown.
A small plane crashed at an airport in Union County, New Jersey, on Saturday.
A beam from the wreckage of Ground Zero will travel to more than 35 cities across 21 states to honor the 2,977 people who died in the 9/11 terror attacks.
A beam from the wreckage of Ground Zero will travel to more than 35 cities across 21 states to honor the 2,977 people who died in the 9/11 terror attacks.
The annual TD Five Boro Bike Tour is rolling through New York City Sunday, with tens of thousands of cyclists expected to participate.
A brazen motorized wheelchair theft was caught on video in the Bronx. It happened early in the morning of April 21 in the lobby of a building at Grand Concourse and East 161st Street, police said.
Police identified the suspect in the deadly stabbing of two women on Long Island, saying he lived with one of them and worked with the other.
A limited edition shoe drop at a Vans store in Midtown Manhattan sparked chaos Thursday and landed two people in handcuffs.
A cool weekend is ahead for the New York City area before warmer weather returns.
Some residual showers may linger into early Sunday morning, but the majority of the rainfall should be over by sunrise.
Amtrak announced Thursday it is suing Metro-North for allegedly blocking nonrevenue trains on a portion of the busy Northeast Corridor for over two months.
The Tri-State Area has the dirtiest air in the U.S. east of Texas, according to The American Lung Association's newly released "State of the Air" report.
Colder weather returns to the New York City area this week with sub-freezing temperatures in the suburbs.
A passenger was detained at Newark Airport in New Jersey on Saturday after an altercation on board a United Airlines flight, police said.
A small plane crashed at an airport in Union County, New Jersey, on Saturday.
A cool weekend is ahead for the New York City area before warmer weather returns.
A man who was shot inside the Freehold Borough Public Library in New Jersey on Thursday remains in critical condition, officials say.
A suspect in a deadly shooting at a Chick-fil-A in New Jersey has been arrested, police say.
Police identified the suspect in the deadly stabbing of two women on Long Island, saying he lived with one of them and worked with the other.
A suspect is in custody after two people were stabbed to death on Long Island early Friday morning, Nassau County police said.
Suffolk County officials say contamination from a former Grumman Navy site is far worse than previously acknowledged and is still spreading.
The Suffolk County Police Department has converted a seized 2020 Corvette Stingray Coupe into a full-fledged police car, with lights and siren, to raise awareness about driving while under the influence.
Residents said anti-Muslim vandalism was found on at least eight stop signs in the area of Carto Circle in Deer Park.
Thousands rallied on International Workers' Day across the five boroughs, including on Wall Street, where hundreds blocked the New York Stock Exchange.
President Trump said earlier this week he was reviewing the possible reduction of troops in Germany, which hosts more than 35,000 U.S. service members.
The Trump Administration is once again taking aim at New York City's congestion pricing program.
Negotiations over a $500 million dollar government aid package for Spirit stalled after bondholders balked at the terms.
The New York governor wants confirmation that ICE agent Jonathan Ross was not moved to New York after the Minneapolis killing of Renee Good.
Keyport residents say they're on edge because of dozens of cancer cases over the years in a neighborhood near the former Aeromarine landfill.
The B.R.O. Experience Foundation uses cognitive behavioral therapy, mentorship and creative expression to support men of color navigating identity.
Travelers at Newark Airport may have been exposed to an individual with measles, New Jersey health officials warn.
The Tri-State Area has the dirtiest air in the U.S. east of Texas, according to The American Lung Association's newly released "State of the Air" report.
The 16th Annual Lustgarten Foundation New York City Walk for Pancreatic Cancer Research was held Sunday in Battery Park City.
"The Ed Sullivan Show" on CBS brought the evolution of rock music into America's living rooms. More than 50 years after Sullivan died, he's getting the ultimate rock 'n' roll honor.
Megan Thee Stallion has decided to end her run with "Moulin Rouge! The Musical" early, the Broadway show announced on Monday.
The woman accusing Harvey Weinstein of raping her at a Manhattan hotel room in 2013 took the stand Monday in the third trial of the disgraced movie mogul.
Ticketmaster will be rereleasing tickets for Harry Styles' upcoming concerts in New York City that were originally purchased by scalpers, the company says.
The upcoming fashion exhibit at the Metropolitan Museum of Art includes 25 mannequins based on real bodies.
FC Dallas beat the New York Red Bulls 2-0 on Saturday night to snap a four-game winless streak.
Cherie DeVaux became the first woman to train the winner of the opening leg of the Triple Crown.
Cody Bellinger went 4 for 4 with two homers and four RBIs, leading the New York Yankees over the Baltimore Orioles 9-4 on Saturday.
The Yankees beat the Orioles 7-2 on Friday night for their 11th victory in 13 games, overcoming a home run by Pete Alonso in his return to New York.
FIFA and NJ Transit said unsanctioned shuttle and bus companies will not be allowed to drop off ticketholders at MetLife Stadium.
In New York City, where land is at a premium, a stockpile of pristine soil unearthed at construction sites helps lower emissions and support urban farmers.
Have you ever wondered what happens to a restaurant's leftover or unsold food at the end of the day? Food access advocates say it could make a big difference if it were served to the community.
A new report finds a shortage of courts, fields and swimming pools in some New York City neighborhoods.
Residents living near New York City's busiest airports say the noise overhead has escalated from a nuisance to a health concern.
Construction began Tuesday on a major redesign of Flatbush Avenue in Brooklyn.
People dressed in elaborate headgear and paraded up Fifth Avenue for New York City's Easter Sunday tradition.
The Halloween tradition strolled through Manhattan's East Village on Sunday, with furry friends dressed in colorful costumes.
A suspect was taken into custody after an attack on Pearl Street Mall in Boulder on June 1 in which there were 15 people and a dog who were victims. The suspect threw Molotov cocktails that burned some of the victims, who were part of a march for Israeli hostages.
The annual Easter Parade and Easter Bonnet Festival was held in Manhattan on April 20, 2025.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
CBS News New York's Vanessa Murdock has your weather forecast for May 2 at 11 p.m.
Thousands of runners took part in the 3rd Annual New York Road Runners Mindful 5K on Saturday.
Landmarks across New York were shining red Saturday to honor firefighters who died in the line of duty.
A delivery driver was shot and injured in East New York, Brooklyn, on Friday, police sources say.
Police say a 22-year-old on Long Island killed two women just hours apart in two different locations this week. CBS News New York's Naomi Ruchim reports.
