Verizon offers customers $20 credit for widespread outage
Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
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Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
Late Wednesday, Verizon said their hours-long outage was resolved, but that some customers may still have lingering problems. CBS News New York's Dick Brennan reports.
According to Down Detector, which tracks reports and problem indicators online, at the peak Wednesday, there were more than 180,000 user-reported outages. CBS News New York's Doug Williams has what you need to know.
Verizon wireless suffered another outage Monday, but it was resolved within minutes.
Verizon has a recommendation for people still having trouble getting service on their mobile phones after a massive outage.
Verizon customers reported their mobile phone service was down in cities across the U.S., giving them only SOS mode.
The deadline for eligible current and former subscribers to submit a claim or mail it is Monday, April 15, 2024.
Customers with other carriers also reported issues early Thursday morning. CBS New York's Alice Gainer has the latest from the newsroom.
Scammers can now use apps to show up as a trusted number, including the number for your bank.
Plans are in place to install 20 small poles along Ocean Avenue. Upon completion, they'd be 30 feet high.
Verizon has plans to install 5G poles by the Boardwalk in Belmar, New Jersey, CBS2's Vanessa Murdock reports.
The NYPD says a truck carrying a crane was driving on 101st Avenue when it took down overhead wires.
The chief executives of America's largest airlines warned of a "catastrophic disruption" to travel and shipping operations if telecommunication companies roll out their 5G technology as planned Wednesday without limiting the technology near U.S. airports.
The digital divide has been exacerbated by the coronavirus pandemic.
The crime spree has been going on mostly in Queens for about a month, police said.
With so many users logging on at the same time, some worry how the online networks can handle the strain
Verizon is saying goodbye to Tumblr. The company's media group said it agreed to sell Tumblr to Automattic, the parent of WordPress.
A former Verizon worker on Long Island has been awarded more than $2.5 million by a jury in federal court. He claimed the giant company discriminated against him.
Thieves in New Jersey have been tampering with cell towers, and police say it could cause a dangerous and major communication blackout.
New Yorkers who subscribed to the Verizon Wireless Travel Pass service – which offers $10 per day for phone, text and data overseas – said they are getting stuck with bills for hundreds of dollars.
Long Island residents have vowed to fight back, after two dozen cellphone repeaters were put up in front of their homes.
Police are trying to crack down on crooks who made off with stolen batteries from cell phone towers in Mahwah.
The city says Verizon missed a 2014 deadline to extend wire by every home or apartment building in the city.
After the sale is completed, Yahoo will become a holding company for its two stakes in China's e-commerce leader, Alibaba Group, and Yahoo Japan.
A union says nearly 40,000 striking Verizon employees will return to work Wednesday after reaching a tentative contract agreement.
One person was killed and at least 10 others were injured in a chain-reaction crash involving an FDNY truck and three other vehicles in Brooklyn on Tuesday night.
Mathew Barzal scored in overtime to cap the Islanders' rally from a three-goal deficit for a 4-3 win over the Blues on Tuesday night.
Jalen Duren scored 26 points, Cade Cunningham had 21 points and 15 assists, and the Pistons hammered the Nets 138-100 on Tuesday night.
Alexis Lafreniere got his second career hat trick and Jonathan Quick stopped 21 shots as the Rangers defeated the Flames 4-0 on Tuesday night.
New York City's minimum wage could climb to $30 per hour in the coming years. The proposal in the City Council stands to benefit of a lot of people, but there has also been significant pushback.
One person was killed and at least 10 others were injured in a chain-reaction crash involving an FDNY truck and three other vehicles in Brooklyn on Tuesday night.
New York City's minimum wage could climb to $30 per hour in the coming years. The proposal in the City Council stands to benefit of a lot of people, but there has also been significant pushback.
The Albany budget battle that could test whether New York City Mayor Zohran Mamdani has to raise property taxes began Tuesday with the state Senate and Assembly unveiling their initial wish lists.
A Brooklyn man is facing multiple charges for allegedly pushing two people onto subway tracks on the Upper East Side Sunday.
The Jets are set to acquire quarterback Geno Smith and a seventh-round draft pick from the Raiders.
Thunderstorms are expected in New York, New Jersey and Connecticut this weekend after severe weather hit the Midwest.
Periods of rain will move through the New York area Thursday, but spring temperatures are on the way for the weekend.
Snow and rain will make for messy morning and evening commutes for New Yorkers on Tuesday. It's a First Alert Weather Day.
The Tri-State Area's weekend is looking like a tale of two seasons with both snow and sunshine.
Another round of snow is impacting the Tri-State Area Wednesday, just after a major blizzard dumped more than 2 feet of snow in some parts of New York and New Jersey.
New Jersey Gov. Mikie Sherrill, on the job for a little over a month, called for major cuts during her first budget address Tuesday.
The Jets are set to acquire quarterback Geno Smith and a seventh-round draft pick from the Raiders.
Thunderstorms are expected in New York, New Jersey and Connecticut this weekend after severe weather hit the Midwest.
While the money promised by Gov. Mikie Sherrill will help Phillipsburg make sinkhole repairs, it won't be enough to get everyone back in their homes.
The suspect allegedly used Google Translate to threaten to shoot a cashier at Mi Rinconcito Ecuatoriano in Newark.
A Long Island mother accused of driving while impaired in a 2024 wrong-way crash that killed her son 9-year-old son on the Southern State Parkway has been found not competent to stand trial, the Suffolk County DA's office confirmed Tuesday.
A three-alarm fire was reported Tuesday morning at West Side Elementary School in Laurel Hollow on Long Island.
Data shows a massive increase in pump-and-dump schemes over the last year. Two traders from New York say it cost them tens of thousands of dollars.
Virtual reality is helping some veterans on Long Island travel the world again without leaving their nursing home.
Many of these Long Islanders believe their section of New York's shoreline is shrinking because of the brutal winter.
New York City's minimum wage could climb to $30 per hour in the coming years. The proposal in the City Council stands to benefit of a lot of people, but there has also been significant pushback.
New Jersey Gov. Mikie Sherrill, on the job for a little over a month, called for major cuts during her first budget address Tuesday.
The Albany budget battle that could test whether New York City Mayor Zohran Mamdani has to raise property taxes began Tuesday with the state Senate and Assembly unveiling their initial wish lists.
Carl Schurz Park near Gracie Mansion was evacuated Tuesday as police investigated a suspicious package. It comes after two teens were arrested for an attempted "an act of ISIS-inspired terrorism."
More than 1,000 new seats for New York City's 3-K program were announced Tuesday by Mayor Zohran Mamdani.
A new study shows toxic forever chemicals known as PFAS may be entering the food chain on Long Island through contaminated soil, water and air.
Erik Lochtefeld is back to acting and marathon training after a glioblastoma diagnosis and complex surgery at NYU Langone.
HHS Secretary RFK Jr. wants the popular coffee chains to prove their surgery drinks are safe for teens and suggested the Trump administration could place limits on your cup of coffee.
Failed contract agreements between Mount Sinai and Anthem have caused thousands of New York patients to lose in-network care.
New York Attorney General Letitia James' office has ordered NYU Langone Health to resume its Transgender Youth Health Program.
A woman was arrested on Sunday for firing multiple shots at the Beverly Hills home of Rihanna, Los Angeles Police Department officials say.
Actress Daryl Hannah explains why the depiction of herself in the FX miniseries "Love Story" is unacceptable in an op-ed in Friday's New York Times.
Justin Timberlake is suing Sag Harbor to prevent the release of bodycam video of his 2024 arrest for driving while intoxicated on Long Island.
Brian Anthony Moreland is a Tony Award-nominated producer who has worked on numerous hit shows and joins a short list of Black producers working on Broadway.
Pokémon fans across New York City waited in live for special events marking the franchise's 30th anniversary.
Mathew Barzal scored in overtime to cap the Islanders' rally from a three-goal deficit for a 4-3 win over the Blues on Tuesday night.
Jalen Duren scored 26 points, Cade Cunningham had 21 points and 15 assists, and the Pistons hammered the Nets 138-100 on Tuesday night.
Alexis Lafreniere got his second career hat trick and Jonathan Quick stopped 21 shots as the Rangers defeated the Flames 4-0 on Tuesday night.
The Jets are set to acquire quarterback Geno Smith and a seventh-round draft pick from the Raiders.
Mika Zibanejad had two goals and an assist, and the New York Rangers scored on three power plays in a 6-2 win over the Philadelphia Flyers on Monday night.
Neighbors and local businesses in Long Island City, Queens, say rental trucks parked on streets are impacting daily operations.
Erik Lochtefeld is back to acting and marathon training after a glioblastoma diagnosis and complex surgery at NYU Langone.
Manhattan historians recently discovered a link to the Underground Railroad at the Merchant's House Museum.
The National Dance Institute in Harlem hosts a special camp twice a year to bring together dancers with and without special needs for a dance camp, proving anyone can take center stage.
Could New York City's harsh winter weather end up curbing the number of rats? Here's why experts are saying don't count on it.
The Halloween tradition strolled through Manhattan's East Village on Sunday, with furry friends dressed in colorful costumes.
A suspect was taken into custody after an attack on Pearl Street Mall in Boulder on June 1 in which there were 15 people and a dog who were victims. The suspect threw Molotov cocktails that burned some of the victims, who were part of a march for Israeli hostages.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
Dogs got decked out for the annual Tompkins Square Halloween Dog Parade in New York City's East Village on Saturday.
Cosplayers flooded New York City's Javits Center in October 2024 for the annual New York Comic Con convention.
CBS News New York's Lonnie Quinn says the severe weather is possible in and around New York City starting in the late afternoon. The high temperature for the day will approach 70.
With warm weather now in the region, the gate at Ramon Aponte Park on West 47th Street remains closed. CBS News New York's Naveen Dhaliwal spoke to frustrated parents.
CBS News New York's Dick Brennan has the latest on the war in the Middle East.
The crash happened in the Gravesend section at around 6:45 p.m. on Tuesday and involved four vehicles. CBS News New York's Allen Devlin has the latest on this developing story.
Three children were found unharmed inside the home on Fairwood Drive. CBS News New York's Jenna DeAngelis reports.
