Verizon offers customers $20 credit for widespread outage
Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
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Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
Late Wednesday, Verizon said their hours-long outage was resolved, but that some customers may still have lingering problems. CBS News New York's Dick Brennan reports.
According to Down Detector, which tracks reports and problem indicators online, at the peak Wednesday, there were more than 180,000 user-reported outages. CBS News New York's Doug Williams has what you need to know.
Verizon wireless suffered another outage Monday, but it was resolved within minutes.
Verizon has a recommendation for people still having trouble getting service on their mobile phones after a massive outage.
Verizon customers reported their mobile phone service was down in cities across the U.S., giving them only SOS mode.
The deadline for eligible current and former subscribers to submit a claim or mail it is Monday, April 15, 2024.
Customers with other carriers also reported issues early Thursday morning. CBS New York's Alice Gainer has the latest from the newsroom.
Scammers can now use apps to show up as a trusted number, including the number for your bank.
Plans are in place to install 20 small poles along Ocean Avenue. Upon completion, they'd be 30 feet high.
Verizon has plans to install 5G poles by the Boardwalk in Belmar, New Jersey, CBS2's Vanessa Murdock reports.
The NYPD says a truck carrying a crane was driving on 101st Avenue when it took down overhead wires.
The chief executives of America's largest airlines warned of a "catastrophic disruption" to travel and shipping operations if telecommunication companies roll out their 5G technology as planned Wednesday without limiting the technology near U.S. airports.
The digital divide has been exacerbated by the coronavirus pandemic.
The crime spree has been going on mostly in Queens for about a month, police said.
With so many users logging on at the same time, some worry how the online networks can handle the strain
Verizon is saying goodbye to Tumblr. The company's media group said it agreed to sell Tumblr to Automattic, the parent of WordPress.
A former Verizon worker on Long Island has been awarded more than $2.5 million by a jury in federal court. He claimed the giant company discriminated against him.
Thieves in New Jersey have been tampering with cell towers, and police say it could cause a dangerous and major communication blackout.
New Yorkers who subscribed to the Verizon Wireless Travel Pass service – which offers $10 per day for phone, text and data overseas – said they are getting stuck with bills for hundreds of dollars.
Long Island residents have vowed to fight back, after two dozen cellphone repeaters were put up in front of their homes.
Police are trying to crack down on crooks who made off with stolen batteries from cell phone towers in Mahwah.
The city says Verizon missed a 2014 deadline to extend wire by every home or apartment building in the city.
After the sale is completed, Yahoo will become a holding company for its two stakes in China's e-commerce leader, Alibaba Group, and Yahoo Japan.
A union says nearly 40,000 striking Verizon employees will return to work Wednesday after reaching a tentative contract agreement.
OG Anunoby scored 34 points to power the New York Knicks to a 142-103 win over the Denver Nuggets.
Thunderstorms are expected in New York, New Jersey and Connecticut this weekend after severe weather hit the Midwest on Friday.
John Miro, a 70-year-old Long Island crossing guard who was struck by a driver while on the job last week, has died, police confirm.
A New York State appeals court struck down a state law this week that banned landlords or realtors from turning away a tenant just because they use federal housing vouchers, like Section 8.
While the money promised by Gov. Mikie Sherrill will help Phillipsburg make sinkhole repairs, it won't be enough to get everyone back in their homes.
Thunderstorms are expected in New York, New Jersey and Connecticut this weekend after severe weather hit the Midwest on Friday.
John Miro, a 70-year-old Long Island crossing guard who was struck by a driver while on the job last week, has died, police confirm.
A New York State appeals court struck down a state law this week that banned landlords or realtors from turning away a tenant just because they use federal housing vouchers, like Section 8.
Actress Daryl Hannah explains why the depiction of herself in the FX miniseries "Love Story" is unacceptable in an op-ed in Friday's New York Times.
To keep New Yorkers safe from global threats, the NYPD maintains a massive intelligence operation at its Joint Operations Center.
Thunderstorms are expected in New York, New Jersey and Connecticut this weekend after severe weather hit the Midwest on Friday.
Periods of rain will move through the New York area Thursday, but spring temperatures are on the way for the weekend.
Snow and rain will make for messy morning and evening commutes for New Yorkers on Tuesday. It's a First Alert Weather Day.
The Tri-State Area's weekend is looking like a tale of two seasons with both snow and sunshine.
Another round of snow is impacting the Tri-State Area Wednesday, just after a major blizzard dumped more than 2 feet of snow in some parts of New York and New Jersey.
Thunderstorms are expected in New York, New Jersey and Connecticut this weekend after severe weather hit the Midwest on Friday.
While the money promised by Gov. Mikie Sherrill will help Phillipsburg make sinkhole repairs, it won't be enough to get everyone back in their homes.
The suspect allegedly used Google Translate to threaten to shoot a cashier at Mi Rinconcito Ecuatoriano in Newark.
Americans coming from the Middle East arrived at JFK Airport on Thursday and said the U.S. evacuation plan after attacking Iran was grossly insufficient.
New Jersey E-ZPass users could soon be able to ditch the tags mounted to their windshields to pay tolls.
John Miro, a 70-year-old Long Island crossing guard who was struck by a driver while on the job last week, has died, police confirm.
Middle Country Road in Suffolk County will be getting major improvements, as a portion of it has been on a list of New York's ten deadliest roads for years.
A new study shows toxic forever chemicals known as PFAS may be entering the food chain on Long Island through contaminated soil, water and air.
Periods of rain will move through the New York area Thursday, but spring temperatures are on the way for the weekend.
Alleged Gilgo Beach serial killer Rex Heuermann allegedly used burner phones to contact dozens of sex workers more than 500 times up until the months before his arrest, according to a new court filing.
New York State Senate Majority Leader Andrea Stewart-Cousins' office confirmed the budget plan will have a "robust progressive and corporate tax proposal."
Americans coming from the Middle East arrived at JFK Airport on Thursday and said the U.S. evacuation plan after attacking Iran was grossly insufficient.
The timing of Trump's Truth Social post announcing Kristi Noem's removal as DHS secretary took DHS officials and the secretary herself by surprise.
The announcement comes amid criticism of DHS spending under Noem, and as Congress has allowed the department's funding to lapse.
The New York City Council held a hearing Thursday on sanctuary city laws, and how well agencies are complying, prompting a rally outside City Hall.
A new study shows toxic forever chemicals known as PFAS may be entering the food chain on Long Island through contaminated soil, water and air.
Erik Lochtefeld is back to acting and marathon training after a glioblastoma diagnosis and complex surgery at NYU Langone.
HHS Secretary RFK Jr. wants the popular coffee chains to prove their surgery drinks are safe for teens and suggested the Trump administration could place limits on your cup of coffee.
Failed contract agreements between Mount Sinai and Anthem have caused thousands of New York patients to lose in-network care.
New York Attorney General Letitia James' office has ordered NYU Langone Health to resume its Transgender Youth Health Program.
Actress Daryl Hannah explains why the depiction of herself in the FX miniseries "Love Story" is unacceptable in an op-ed in Friday's New York Times.
Justin Timberlake is suing Sag Harbor to prevent the release of bodycam video of his 2024 arrest for driving while intoxicated on Long Island.
Brian Anthony Moreland is a Tony Award-nominated producer who has worked on numerous hit shows and joins a short list of Black producers working on Broadway.
Pokémon fans across New York City waited in live for special events marking the franchise's 30th anniversary.
Singer-songwriter Neil Sedaka, known for his hits like "Laughter in the Rain," "Breaking Up is Hard to Do" and "Calendar Girl," has died.
OG Anunoby scored 34 points to power the New York Knicks to a 142-103 win over the Denver Nuggets.
The Rangers beat the Maple Leafs 6-2 on Thursday night to pick up their first regulation win at home in more than three months.
Cutter Gauthier scored twice in a span of just over three minutes in the first period, backup Ville Husso stopped 42 shots and the Anaheim Ducks beat the New York Islanders 5-1.
The New Jersey Devils beat Toronto 4-3 on Wednesday night, sending the Maple Leafs to their fifth straight loss.
The Oklahoma City Thunder edged the New York Knicks 103-100 on Wednesday night.
Neighbors and local businesses in Long Island City, Queens, say rental trucks parked on streets are impacting daily operations.
Erik Lochtefeld is back to acting and marathon training after a glioblastoma diagnosis and complex surgery at NYU Langone.
Manhattan historians recently discovered a link to the Underground Railroad at the Merchant's House Museum.
The National Dance Institute in Harlem hosts a special camp twice a year to bring together dancers with and without special needs for a dance camp, proving anyone can take center stage.
Could New York City's harsh winter weather end up curbing the number of rats? Here's why experts are saying don't count on it.
The Halloween tradition strolled through Manhattan's East Village on Sunday, with furry friends dressed in colorful costumes.
A suspect was taken into custody after an attack on Pearl Street Mall in Boulder on June 1 in which there were 15 people and a dog who were victims. The suspect threw Molotov cocktails that burned some of the victims, who were part of a march for Israeli hostages.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
Dogs got decked out for the annual Tompkins Square Halloween Dog Parade in New York City's East Village on Saturday.
Cosplayers flooded New York City's Javits Center in October 2024 for the annual New York Comic Con convention.
CBS News New York's Lonnie Quinn has your First Alert Forecast for March 6 at 11 p.m.
Friday in Chicago, there was a tribute to Rev. Jesse Jackson, who died last month at the age of 84. The civil rights giant was remembered by presidents, preachers, musicians and just plain folks. CBS News New York's Dick Brennan reports.
A total of 15 people died in New Jersey during the blizzard in February.
Dozens of tenants have been displaced after a partial roof collapse at a Bloomfield, New Jersey, apartment building. CBS News New York's Andrew Ramos reports.
President Trump demanded Iran's "unconditional surrender" Friday, and this weekend, he's set to attend the dignified transfer of six U.S. service members killed in the war. CBS News New York's Allen Devlin reports.
