Verizon offers customers $20 credit for widespread outage
Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
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Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
Late Wednesday, Verizon said their hours-long outage was resolved, but that some customers may still have lingering problems. CBS News New York's Dick Brennan reports.
According to Down Detector, which tracks reports and problem indicators online, at the peak Wednesday, there were more than 180,000 user-reported outages. CBS News New York's Doug Williams has what you need to know.
Verizon wireless suffered another outage Monday, but it was resolved within minutes.
Verizon has a recommendation for people still having trouble getting service on their mobile phones after a massive outage.
Verizon customers reported their mobile phone service was down in cities across the U.S., giving them only SOS mode.
The deadline for eligible current and former subscribers to submit a claim or mail it is Monday, April 15, 2024.
Customers with other carriers also reported issues early Thursday morning. CBS New York's Alice Gainer has the latest from the newsroom.
Scammers can now use apps to show up as a trusted number, including the number for your bank.
Plans are in place to install 20 small poles along Ocean Avenue. Upon completion, they'd be 30 feet high.
Verizon has plans to install 5G poles by the Boardwalk in Belmar, New Jersey, CBS2's Vanessa Murdock reports.
The NYPD says a truck carrying a crane was driving on 101st Avenue when it took down overhead wires.
The chief executives of America's largest airlines warned of a "catastrophic disruption" to travel and shipping operations if telecommunication companies roll out their 5G technology as planned Wednesday without limiting the technology near U.S. airports.
The digital divide has been exacerbated by the coronavirus pandemic.
The crime spree has been going on mostly in Queens for about a month, police said.
With so many users logging on at the same time, some worry how the online networks can handle the strain
Verizon is saying goodbye to Tumblr. The company's media group said it agreed to sell Tumblr to Automattic, the parent of WordPress.
A former Verizon worker on Long Island has been awarded more than $2.5 million by a jury in federal court. He claimed the giant company discriminated against him.
Thieves in New Jersey have been tampering with cell towers, and police say it could cause a dangerous and major communication blackout.
New Yorkers who subscribed to the Verizon Wireless Travel Pass service – which offers $10 per day for phone, text and data overseas – said they are getting stuck with bills for hundreds of dollars.
Long Island residents have vowed to fight back, after two dozen cellphone repeaters were put up in front of their homes.
Police are trying to crack down on crooks who made off with stolen batteries from cell phone towers in Mahwah.
The city says Verizon missed a 2014 deadline to extend wire by every home or apartment building in the city.
After the sale is completed, Yahoo will become a holding company for its two stakes in China's e-commerce leader, Alibaba Group, and Yahoo Japan.
A union says nearly 40,000 striking Verizon employees will return to work Wednesday after reaching a tentative contract agreement.
Luke Weaver escaped a bases-loaded, no-outs jam against his former team as the Mets beat the Yankees Saturday night to even the Subway Series.
Anunoby has the maximum amount of time to rest before Game 1 of the NBA Eastern Conference finals.
FIFA President Gianni Infantino joked that if someone does pay $2 million for a ticket to the World Cup final, "I will personally bring him a hot dog and a Coke."
Cole likely has one more minor league rehab start in his recovery from elbow surgery before he rejoins the New York Yankees starting rotation.
Holmes' right fibula was fractured by a 111.1 mph comebacker off the bat of the Yankees' Spencer Jones during the Mets' 5-2 loss on Friday.
On Day 1 of the LIRR strike, riders reported their regular trips to and from New York City turned into marathons.
The NYPD said Elvin Suarez struck four pedestrians after his 2019 Mercedes-Benz GLC 300 SUV veered over a concrete island near West 109th St. and Amsterdam Ave.
The work stoppage, the LIRR's first since 1994, went into effect after the MTA and five unions representing 3,500 workers failed to reach a deal on a new four-year contract.
A controversial plan would build one of nation's largest battery energy storage sites near homes on Staten Island. The state says the sites are critical to New York's push for cleaner energy, but how and where they're built remains a flashpoint.
Ahead of the 2026 RBC Brooklyn Half Marathon, some athletes are showing how simply reaching the starting line is a victory.
The weekend is set to be the warmest of the year so far with summer-like weather across the Tri-State Area.
Keep an umbrella nearby as there's a chance for showers across the New York and New Jersey area. But the weather will turn to sunshine and warm temperatures for the weekend.
The weather on Wednesday will be a mix of sunshine and clouds with the potential for a shower in New York City. In the evening, rain becomes more widespread.
An unsettled pattern continues through the entire Mother's Day weekend in the New York City area.
After summer-like warmth, rainy weather and cooler temperatures return to the New York City area mid-week.
With just weeks to go before the primary, voters in New Jersey's 7th Congressional District are wondering where their congressman is.
Macy's Fourth of July Fireworks will take place on both the lower East River near the Seaport and the lower Hudson River, in collaboration with Jersey City.
It was down to the wire for one lucky New Jersey lottery winner. A winning $5.9 million Pick-6 lottery ticket was just eight days away from expiring.
The weekend is set to be the warmest of the year so far with summer-like weather across the Tri-State Area.
For the first time ever, the World Cup final will host a Super Bowl-style halftime show, with megawatt headliners Madonna, Shakira and BTS.
On Day 1 of the LIRR strike, riders reported their regular trips to and from New York City turned into marathons.
The work stoppage, the LIRR's first since 1994, went into effect after the MTA and five unions representing 3,500 workers failed to reach a deal on a new four-year contract.
Glen Cove's hidden gem has been closed for nearly two decades, but it's finally reopening thanks to hard work from the community.
Riders have been rerouted to Grand Central Terminal, which is much more crowded than usual since the electrical fire at Penn Station.
A coalition of five unions representing LIRR workers say they are prepared to walk off the job just after midnight tonight if there's no deal.
The work stoppage, the LIRR's first since 1994, went into effect after the MTA and five unions representing 3,500 workers failed to reach a deal on a new four-year contract.
With just weeks to go before the primary, voters in New Jersey's 7th Congressional District are wondering where their congressman is.
New York Gov. Kathy Hochul proposed millions to keep the program open, but the reforms would cut reimbursement rates for private duty nurses.
Israeli Prime Minister Benjamin Netanyahu's government plans to file a defamation lawsuit against The New York Times.
President Trump is in Beijing meeting with China's President Xi Jinping, with the two leaders aiming to stabilize their trading relationship after last year's trade war.
A New York doctor who contracted and survived Ebola more than a decade ago says he is worried for healthcare workers who are at the center of treating the latest outbreak.
New York Gov. Kathy Hochul proposed millions to keep the program open, but the reforms would cut reimbursement rates for private duty nurses.
A New York native is among 16 American passengers who are quarantining in Nebraska after being on the cruise ship that is at the center of the deadly hantavirus outbreak.
American passengers on the MV Hondius cruise ship, which was hit with a deadly outbreak of the hantavirus, are back in the U.S. Three of the at least 10 people confirmed infected in the outbreak have died.
Three New Yorkers are among the 18 people being quarantined in Nebraska and Atlanta due to hantavirus concerns.
The well-known film critic and journalist Rex Reed has died at 87.
"The Pitt" star Isa Briones is bringing heightened pride and Filipino presence to both stage and screen.
Broadway's "The Book of Mormon" has canceled two weeks of performances following a fire at the Eugene O'Neill Theatre.
Uzo Aduba and Darren Criss announced the 2026 Tony nominees for select categories on "CBS Mornings" on Tuesday.
Rihanna, Sabrina Carpenter, Madonna, and Beyoncé all wore their best looks to celebrate the "Costume Art" theme at the 2026 Met Gala. Here are some of the best moments, photos, and more from the night.
Luke Weaver escaped a bases-loaded, no-outs jam against his former team as the Mets beat the Yankees Saturday night to even the Subway Series.
Anunoby has the maximum amount of time to rest before Game 1 of the NBA Eastern Conference finals.
FIFA President Gianni Infantino joked that if someone does pay $2 million for a ticket to the World Cup final, "I will personally bring him a hot dog and a Coke."
Cole likely has one more minor league rehab start in his recovery from elbow surgery before he rejoins the New York Yankees starting rotation.
Holmes' right fibula was fractured by a 111.1 mph comebacker off the bat of the Yankees' Spencer Jones during the Mets' 5-2 loss on Friday.
Ahead of the 2026 RBC Brooklyn Half Marathon, some athletes are showing how simply reaching the starting line is a victory.
The Second Avenue Subway project has entered phase two of extending the "Q" line, but Harlem businesses say they're struggling to co-exist with the construction.
City Council members say requirement for transparent roll-down gates is burdensome for small businesses ahead of the July 1 enforcement deadline.
For more than four decades, residents living beside Brooklyn's District 13 Sanitation Garage in Coney Island have been waiting for the facility to move away from their homes.
There's a swim club in Harlem teaching kids a lifesaving skill, and they're turning timid swimmers into competitors.
People dressed in elaborate headgear and paraded up Fifth Avenue for New York City's Easter Sunday tradition.
The Halloween tradition strolled through Manhattan's East Village on Sunday, with furry friends dressed in colorful costumes.
A suspect was taken into custody after an attack on Pearl Street Mall in Boulder on June 1 in which there were 15 people and a dog who were victims. The suspect threw Molotov cocktails that burned some of the victims, who were part of a march for Israeli hostages.
The annual Easter Parade and Easter Bonnet Festival was held in Manhattan on April 20, 2025.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
Part of Hell's Kitchen was transformed into a mecca of global cuisine for the annual international food festival.
Craig Allen has the Tri-State Area's updated Sunday night First Alert Forecast on CBS News New York.
Neighbors said the flames spread quickly from an abandoned home on South 19th St. CBS News New York's Adi Guajardo reports.
Day 1 of the LIRR strike brought trains to a halt, with no signs of a deal between the MTA and unions. CBS News New York's Allen Devlin and Andrew Ramos report.
The 13.1 mile race takes runners from Prospect Park to Coney Island.
