Southwest changes policy for passengers who need extra space
The airline is no longer requiring customers to purchase an additional seat before their flight if they require extra space.
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The airline is no longer requiring customers to purchase an additional seat before their flight if they require extra space.
Spirit Captain Jon Jackson's retirement flight was called off due to the shutdown. A Southwest crew stepped in to turn the sad day into an incredible moment.
Southwest Airlines will soon require travelers who don't fit within the armrests of their seat to pay for an extra one in advance, part of a string of recent changes the carrier is making.
Southwest Airlines, which previously had a free checked bag policy, says it will start charging $35 for each first checked bag.
Southwest Airlines is ending its free checked bags policy for many passengers. Some experts think customer loyalty could suffer.
Southwest and its seating policy are popular with travelers at Long Island MacArthur Airport. CBS New York's Carolyn Gusoff reports.
The Dallas-based airline is putting an end to its open seating policy, will begin offering premium seating and is introducing redeye flight options.
Turbulence, which causes planes to suddenly jolt while in flight, is considered a fairly normal occurrence.
The FAA is looking into a Southwest flight that veered off course while on approach to land at New York's LaGuardia Airport and may have buzzed the air traffic control tower.
WJZ spoke with the passenger who posted about what he witnessed when a woman had a medical emergency mid-flight and the Ravens star stepped up to help.
The $140 million agreement includes a $35 million fine, stemming from the nightmare last holiday season when Southwest canceled thousands of flights and stranded more than 2 million travelers.
Discount carrier said "firewall failure" caused it to temporarily pause all flights Tuesday.
The ground stop delayed more than 1,500 flights on the East Coast due to a technical issue.
The proposed legislation also includes a limit on fees for baggage and seating.
The airline is upgrading its current crew scheduling software rather than replacing the entire system.
The airline canceled more than 16,000 flights during the busy Christmas travel week.
Southwest's flight fiasco over the holidays is expected to cost the airline hundreds of millions of dollars.
Losses from refunds and cancellations exceed net profit Southwest made in first nine months of year.
This comes after Southwest canceled thousands of flights and stranded passengers last week.
After weeks of travel headaches, some lawmakers want to give travelers a bill of rights when they fly. Thousands of canceled flights left many people stranded, especially Southwest customers. CBS2's Ali Bauman explains.
After last week's air travel meltdown, some lawmakers are now calling for passengers to have more rights.
The plan would protect passengers following last week's Southwest Airlines meltdown.
The airline canceled another 2,300 flights Thursday before returning to normal operations today. CBS2's Christina Fan has the latest from LaGuardia Airport.
Carrier expects to resume normal operations Friday after canceling more than 13,000 trips following the huge winter storm.
Southwest Airlines' scheduling software caused a "snowball effect" after initial weather-related disruptions, a pilot said.
The Con Ed outage map reported almost 900 customers out of service after firefighters responded to a transformer and car fire Wednesday morning.
A heat advisory is in effect until Wednesday night for most of the Tri-State Area, with feels-like temperatures reaching into the 100s.
The battle over carriage horses in New York City has gone on for decades, but on Wednesday the sides will square off in front of the City Council over a bill that is designed to effectively kill the industry.
Dylan Cease struck out the side in the first inning, combining with 10 relievers on a three-hitter in a show of pitching dominance that led the American League to a 4-0 win over the National League in the All-Star Game.
Palestinian activist Mahmoud Khalil is suing the federal government and several private groups, alleging they were part of a conspiracy to suppress criticism of Israel.
The Con Ed outage map reported almost 900 customers out of service after firefighters responded to a transformer and car fire Wednesday morning.
A heat advisory is in effect until Wednesday night for most of the Tri-State Area, with feels-like temperatures reaching into the 100s.
The battle over carriage horses in New York City has gone on for decades, but on Wednesday the sides will square off in front of the City Council over a bill that is designed to effectively kill the industry.
Palestinian activist Mahmoud Khalil is suing the federal government and several private groups, alleging they were part of a conspiracy to suppress criticism of Israel.
Nearly two weeks into the Legionnaires' outbreak in Manhattan, officials said Tuesday the bacteria that causes the disease has been found at dozens of more buildings.
A heat advisory is in effect until Wednesday night for most of the Tri-State Area, with feels-like temperatures reaching into the 100s.
The Tri-State Area is dealing with extreme heat as cooling centers, pools, parks and other resources try to keep residents cool.
A heat advisory is in effect until Wednesday night for the Tri-State Area, with feels-like temperatures reaching into the 100s.
A heat advisory goes into effect from Tuesday to Wednesday for NYC and the surrounding area, as feels-like temperatures could reach the 100s.
People in the New York City area should brace for more extreme weather this week.
A heat advisory is in effect until Wednesday night for most of the Tri-State Area, with feels-like temperatures reaching into the 100s.
A Freehold Township High School teacher faces charges for allegedly having a sexual relationship with a student, prosecutors said Tuesday.
The Tri-State Area is dealing with extreme heat as cooling centers, pools, parks and other resources try to keep residents cool.
A heat advisory is in effect until Wednesday night for the Tri-State Area, with feels-like temperatures reaching into the 100s.
Robots called "Daxbots" will be roaming around Hoboken to collect data on sidewalks, curb ramps and other pedestrian infrastructure.
Authorities on Long Island are warning about a scheme in which victims are being urged to convert their savings into gold bars, then hand them over for "safekeeping."
Authorities on Long Island are warning about a scheme in which victims are being urged their savings into gold bars, and to then hand over those gold bars over for "safekeeping." CBS News New York's Carolyn Gusoff reports.
Some storms returned to the New York City and New Jersey area on Friday.
The Smithtown Library on Long Island opened all of its doors Thursday, nearly two years after a wave of water flowed through the building during catastrophic flooding. CBS News New York's Jennifer McLogan reports.
Some people who watched the FourLeaf Air Show at Jones Beach over the weekend are claiming the colorful smoke from the performing planes damaged their boats.
The battle over carriage horses in New York City has gone on for decades, but on Wednesday the sides will square off in front of the City Council over a bill that is designed to effectively kill the industry.
Palestinian activist Mahmoud Khalil is suing the federal government and several private groups, alleging they were part of a conspiracy to suppress criticism of Israel.
Nearly two weeks into the Legionnaires' outbreak in Manhattan, officials said Tuesday the bacteria that causes the disease has been found at dozens of more buildings.
New York City Mayor Zohran Mamdani said Tuesday homeless encampments along Manhattan's far West Side will be cleaned up.
The measure also allows states to opt out if they take action before the federal law is enacted.
The number of cyclosporiasis cases in the state of New York keeps growing.
As the number of cases of Legionnaires' disease on the Upper East Side continues to rise, City Council Speaker Julie Menin is blasting the Mamdani administration over its handling of the outbreak.
All of the Upper East Side buildings with cooling towers that tested positive for Legionella bacteria have completed necessary cleaning, New York City health officials said Sunday.
Thirty-one people who were hospitalized with Legionnaires' disease on the Upper East Side have been discharged, New York City health officials said Saturday.
New Jersey is one of more than a dozen states that are working to collect, remove and destroy all of their aqueous film-forming foam.
New Zealand actor Sam Neill, known for "Jurassic Park" and "The Piano," died Monday at 78, his family says.
The final show of Jay-Z's anniversary concert series at Yankee Stadium was delayed for hours after hundreds of ticketless fans flooded the gates and breached security, according to officials.
Jay-Z and some very special guests took over Yankee Stadium on Friday night, performing to a sold-out crowd.
Bonnie Tyler, the Welsh pop star best known for singing the chart-topping power ballad "Total Eclipse of the Heart" in 1983, has died. She was 75.
Taylor Swift and Travis Kelce were married in a place that generates plenty of garbage, and one man figured out there is a market for it if you package it just right.
Dylan Cease struck out the side in the first inning, combining with 10 relievers on a three-hitter in a show of pitching dominance that led the American League to a 4-0 win over the National League in the All-Star Game.
In a match Tuesday featuring two of soccer's biggest heavyweights, Spain put in a masterful performance, frustrating France to the tune of a 2-0 win to advance to Sunday's World Cup final.
Jordan Walker played spoiler in Philadelphia and homered on his last six swings to defeat Phillies slugger Kyle Schwarber at Citizens Bank Park.
The New York Mets have stumbled into the All-Star break after their worst first half in 31 years.
Ben Rice hit a two-run triple in the top of the eighth inning to give the Yankees their third straight come-from-behind victory over the Nationals, 5-3 on Sunday.
Two Upper West Side children went on a mission to visit 40 playgrounds in one day, hoping to set a record.
Eddie Palmieri, the East Harlem legend who revolutionized Latin music, now has a street renamed in his honor.
Services for the UnderServed's urban gardens and beehives provide therapeutic opportunities for New Yorkers with intellectual and developmental disabilities and behavioral health challenges
Religious institutions across the country are exploring how their properties can help address the affordable housing crisis, with a Brooklyn development offering a model for blending community needs with faith-based missions.
The Classical Theatre of Harlem's artistic director says Shakespeare's famous tragedy is more relevant today, though audiences can always expect a twist.
People dressed in elaborate headgear and paraded up Fifth Avenue for New York City's Easter Sunday tradition.
The Halloween tradition strolled through Manhattan's East Village on Sunday, with furry friends dressed in colorful costumes.
A suspect was taken into custody after an attack on Pearl Street Mall in Boulder on June 1 in which there were 15 people and a dog who were victims. The suspect threw Molotov cocktails that burned some of the victims, who were part of a march for Israeli hostages.
The annual Easter Parade and Easter Bonnet Festival was held in Manhattan on April 20, 2025.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
Commissioner for the Office of Emergency Management Christina Farrel discussed how New Yorkers can stay safe during extreme heat.
Founder and CEO of Altitude Water Jeff Szur gives recommendations people can take to make their drinking water safer during extreme heat.
The NYPD is asking for help identifying a woman who stole $4,300 worth of antique rugs in East Williamsburg, Brooklyn.
Emergency crews responded to a person being hit by a garbage truck Wednesday morning in Hudson County, New Jersey.
A crash on the Ed Koch Queensboro Bridge left drivers sitting in their cars Wednesday morning.
