Southwest crew helps Spirit pilot celebrate retirement after airline shuts down
Spirit Captain Jon Jackson's retirement flight was called off due to the shutdown. A Southwest crew stepped in to turn the sad day into an incredible moment.
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Spirit Captain Jon Jackson's retirement flight was called off due to the shutdown. A Southwest crew stepped in to turn the sad day into an incredible moment.
Southwest Airlines will soon require travelers who don't fit within the armrests of their seat to pay for an extra one in advance, part of a string of recent changes the carrier is making.
Southwest Airlines, which previously had a free checked bag policy, says it will start charging $35 for each first checked bag.
Southwest Airlines is ending its free checked bags policy for many passengers. Some experts think customer loyalty could suffer.
Southwest and its seating policy are popular with travelers at Long Island MacArthur Airport. CBS New York's Carolyn Gusoff reports.
The Dallas-based airline is putting an end to its open seating policy, will begin offering premium seating and is introducing redeye flight options.
Turbulence, which causes planes to suddenly jolt while in flight, is considered a fairly normal occurrence.
The FAA is looking into a Southwest flight that veered off course while on approach to land at New York's LaGuardia Airport and may have buzzed the air traffic control tower.
WJZ spoke with the passenger who posted about what he witnessed when a woman had a medical emergency mid-flight and the Ravens star stepped up to help.
The $140 million agreement includes a $35 million fine, stemming from the nightmare last holiday season when Southwest canceled thousands of flights and stranded more than 2 million travelers.
Discount carrier said "firewall failure" caused it to temporarily pause all flights Tuesday.
The ground stop delayed more than 1,500 flights on the East Coast due to a technical issue.
The proposed legislation also includes a limit on fees for baggage and seating.
The airline is upgrading its current crew scheduling software rather than replacing the entire system.
The airline canceled more than 16,000 flights during the busy Christmas travel week.
Southwest's flight fiasco over the holidays is expected to cost the airline hundreds of millions of dollars.
Losses from refunds and cancellations exceed net profit Southwest made in first nine months of year.
This comes after Southwest canceled thousands of flights and stranded passengers last week.
After weeks of travel headaches, some lawmakers want to give travelers a bill of rights when they fly. Thousands of canceled flights left many people stranded, especially Southwest customers. CBS2's Ali Bauman explains.
After last week's air travel meltdown, some lawmakers are now calling for passengers to have more rights.
The plan would protect passengers following last week's Southwest Airlines meltdown.
The airline canceled another 2,300 flights Thursday before returning to normal operations today. CBS2's Christina Fan has the latest from LaGuardia Airport.
Carrier expects to resume normal operations Friday after canceling more than 13,000 trips following the huge winter storm.
Southwest Airlines' scheduling software caused a "snowball effect" after initial weather-related disruptions, a pilot said.
A big part of the misery is the mountains of luggage piled up at airports that were hard hit with bad weather.
A system that thousands of schools and universities use was offline due to a cyberattack.
The Montclair School District Board of Education voted Wednesday to eliminate freshmen sports programs due to budget cuts.
The Brooklyn mother of a student with autism has been trying to find out why her son came home from school last month with two teeth missing.
A New Jersey mother claims her son died at a day program for developmentally disabled adults because of negligence.
Jake McCarthy hit a grand slam and matched a career-high with five RBIs as the Rockies snapped a six-game losing streak with a 6-2 over the Mets on Thursday.
The Brooklyn mother of a student with autism has been trying to find out why her son came home from school last month with two teeth missing.
For more than four decades, residents living beside Brooklyn's District 13 Sanitation Garage in Coney Island have been waiting for the facility to move away from their homes.
The MTA and five of its unions are embroiled in a contract dispute that could trigger the LIRR's first work stoppage in more than 30 years.
Fire officials say the deadly Inwood fire earlier this week followed an all-too-similar pattern -- flames spreading through open doors.
There's a swim club in Harlem teaching kids a lifesaving skill, and they're turning timid swimmers into competitors.
After summer-like warmth, rainy weather and cooler temperatures return to the New York City area mid-week.
A cool weekend is ahead for the New York City area before warmer weather returns.
Some residual showers may linger into early Sunday morning, but the majority of the rainfall should be over by sunrise.
Amtrak announced Thursday it is suing Metro-North for allegedly blocking nonrevenue trains on a portion of the busy Northeast Corridor for over two months.
The Tri-State Area has the dirtiest air in the U.S. east of Texas, according to The American Lung Association's newly released "State of the Air" report.
The Montclair School District Board of Education voted Wednesday to eliminate freshmen sports programs due to budget cuts.
A New Jersey mother claims her son died at a day program for developmentally disabled adults because of negligence.
Round-trip rail tickets were going to cost World Cup fans $150. They will now be $105, NJ Transit CEO Kris Kolluri said Thursday.
Firefighters are still putting out hot spots on buildings destroyed by a massive warehouse fire in Belleville, New Jersey, that started Sunday.
Rutgers University has rescinded its invitation to a graduation speaker, saying his anti-Israel comments make some uncomfortable.
The MTA and five of its unions are embroiled in a contract dispute that could trigger the LIRR's first work stoppage in more than 30 years.
New York Gov. Kathy Hochul announced a $268 billion budget that includes a pied-à-terre tax targeting wealthy New York City second home owners.
Brookhaven town residents are anxious and worried about the underwater toxic plume created by the landfill.
It's a mixed bag for Gov. Kathy Hochul in the latest poll.
Police identified the suspect in the deadly stabbing of two women on Long Island, saying he lived with one of them and worked with the other.
New York City's Rent Guidelines Board held a preliminary vote Thursday proposing a potential increase for 1 million rent-stabilized apartments across the five boroughs.
Former New York City Mayor Eric Adams is weighing in on the ongoing war of words between Mayor Zohran Mamdani and billionaire Ken Griffin.
New York Gov. Kathy Hochul announced a $268 billion budget that includes a pied-à-terre tax targeting wealthy New York City second home owners.
Former New York City Mayor Rudy Giuliani has now left the intensive care unit, his spokesperson said, after being hospitalized with pneumonia.
A former cellmate has previously claimed that the note was written by Epstein after a failed suicide attempt less than a month before his death.
Three passengers have been evacuated from a cruise ship hit by a hantavirus outbreak, as related cases are confirmed in Switzerland and South Africa.
The FDA announced its first authorization of fruit-flavored electronic cigarettes intended for adult smokers, a major policy shift after months of appeals to President Trump from the vaping industry.
There's been a confirmed measles case in Manhattan, health officials said Tuesday.
Keyport residents say they're on edge because of dozens of cancer cases over the years in a neighborhood near the former Aeromarine landfill.
The B.R.O. Experience Foundation uses cognitive behavioral therapy, mentorship and creative expression to support men of color navigating identity.
Broadway's "The Book of Mormon" has canceled two weeks of performances following a fire at the Eugene O'Neill Theatre.
Uzo Aduba and Darren Criss announced the 2026 Tony nominees for select categories on "CBS Mornings" on Tuesday.
Rihanna, Sabrina Carpenter, Madonna, and Beyoncé all wore their best looks to celebrate the "Costume Art" theme at the 2026 Met Gala. Here are some of the best moments, photos, and more from the night.
Firefighters responded to Broadway's Eugene O'Neill Theater Monday morning after a blaze broke out.
The 2026 Met Gala's dress code is "Fashion is Art," which goes hand-in-hand with the theme of "Costume Art."
Jake McCarthy hit a grand slam and matched a career-high with five RBIs as the Rockies snapped a six-game losing streak with a 6-2 over the Mets on Thursday.
Trent Grisham hit a go-ahead, three-run double in a six-run sixth inning, and the Yankees beat the Rangers 9-2 Thursday for their 16th win in 19 games.
OG Anunoby is dealing with a hamstring issue, but the Knicks forward appears to have avoided a serious injury after leaving late in Game 2 of the Eastern Conference semifinals.
Joel Embiid has urged 76ers fans not to sell their playoff tickets to Knicks supporters.
The surging New York Mets beat the Colorado Rockies 10-5 on Wednesday night after the start time was pushed back six hours due to a snowstorm.
For more than four decades, residents living beside Brooklyn's District 13 Sanitation Garage in Coney Island have been waiting for the facility to move away from their homes.
There's a swim club in Harlem teaching kids a lifesaving skill, and they're turning timid swimmers into competitors.
The Davis Center at the Harlem Meer is celebrating one year of providing year-round recreation space to New Yorkers while still spreading the word to residents.
Residents displaced by a deadly apartment building fire in Inwood say it was only a matter of time before their building went up in flames.
In New York City, where land is at a premium, a stockpile of pristine soil unearthed at construction sites helps lower emissions and support urban farmers.
People dressed in elaborate headgear and paraded up Fifth Avenue for New York City's Easter Sunday tradition.
The Halloween tradition strolled through Manhattan's East Village on Sunday, with furry friends dressed in colorful costumes.
A suspect was taken into custody after an attack on Pearl Street Mall in Boulder on June 1 in which there were 15 people and a dog who were victims. The suspect threw Molotov cocktails that burned some of the victims, who were part of a march for Israeli hostages.
The annual Easter Parade and Easter Bonnet Festival was held in Manhattan on April 20, 2025.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
Shop class used to be a major part of school but has been declining for decades. As Bradley Blackburn explains, some colleges are turning to virtual reality to bring back real world skills.
New York City's Rent Guidelines Board held a preliminary vote Thursday proposing a potential increase for 1 million rent-stabilized apartments across the five boroughs.
The WNBA kicks off its 30th season Friday night with a matchup between the Connecticut Sun and the New York Liberty. The Liberty is one of only four original WNBA teams remaining since 1997, so what's the secret to their staying power? Adriana Diaz went to Brooklyn to find out how the Liberty could be a model for all women's sports.
Search crews discovered a second body at the site of a deli fire in the Bronx on Thursday, and the FDNY is now calling the fire suspicious.
The Inwood community gathered Thursday to pray for those impacted by a deadly fire that claimed three lives earlier this week. CBS News New York's Naomi Ruchim reports.
