Southwest Airlines' new plus-size seating policy will require some passengers to buy 2 tickets
Starting Jan. 27, Southwest Airlines passengers who take up space in a neighboring seat will have to buy an extra ticket.
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Starting Jan. 27, Southwest Airlines passengers who take up space in a neighboring seat will have to buy an extra ticket.
Southwest Airlines launched a multi-million dollar initiative after extreme summer heat led to beverage cans bursting on flights.
Southwest Airlines, which previously had a free checked bag policy, says it will start charging $35 for each first checked bag.
The Dallas-based airline is putting an end to its open seating policy, will begin offering premium seating and is introducing redeye flight options.
Southwest Airlines is set to pay a $140 million agreement to settle a federal investigation into a Dec. 2022 travel meltdown, when the airline canceled thousands of flights and stranded more than 2 million travelers. https://www.cbsnews.com/philadelphia/news/southwest-airlines-140-million-settlement-feds-december-2022-debacle/
The $140 million agreement includes a $35 million fine, stemming from the nightmare last holiday season when Southwest canceled thousands of flights and stranded more than 2 million travelers.
Mary MacCarthy said she was questioned by police about human trafficking while traveling with her biracial daughter after a Southwest Airlines employee reported them as suspicious.
Hundreds of Southwest Airlines flights were delayed after technical issues that prompted the airline to temporarily halt its operations on Tuesday morning.
The proposed legislation also includes a limit on fees for baggage and seating.
The U.S. Department of Transportation is investigating whether Southwest knowingly overbooked flights leading to the holiday travel debacle.
Thousands of Southwest flights were canceled between December 21 and December 31 last year.
The frequent-flier points, worth about $300, will never expire and have no blackout dates, according to airline's CEO.
Southwest's initial offer of vouchers for canceled flights violated its contract of carriage, passenger alleges.
Carrier said flights are back on track after travel woes, but concedes it is "inundated" with lost luggage.
Across the country, Southwest reported less than 40 cancellations. At Philadelphia International Airport, we counted 2.
Southwest Airlines is still trying to extract itself from sustained scheduling chaos and cancelled another 2,350 flights after a winter storm overwhelmed its operations days ago.
Southwest Airlines' scheduling software caused a "snowball effect" after initial weather-related disruptions, a pilot said.
On Thursday at Philadelphia International Airport, the airline canceled 22 flights.
Siafa Lewis reports.
Ryan Hughes reports.
Ryan Hughes reports.
Ryan Hughes reports.
As of Tuesday, the airline has canceled 89 flights or about 2% of its schedule.
The lines and frustrations continue at Philadelphia International Airport as Southwest Airlines passengers try to navigate more delays and cancelations.
The cancelations are causing frustration for passengers flying in and out of the Philadelphia area.
