Verizon offers customers $20 credit for widespread outage
Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
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Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
Verizon released a statement after an outage impacted customers across the U.S. on Wednesday, with many phones going into "SOS" mode, meaning they were only able to place emergency calls. Jan Carabeo breaks down what happened and what the phone service company is saying.
Verizon said Wednesday night an outage had been resolved after customers across the U.S. reported service outages, with many saying that their devices had been limited to SOS since about noon Eastern Time.
NFL eyes will be on New Orleans next month for the title game but there's a big party planned in Philly for the big event as well. Verizon is hosting a FanFest at every NFL stadium including the Linc on Feb. 9. There will be games, food, music and appearances from former Bird including Darren Sproles. Tickets are free but you have to request them ahead of time.
The deadline for eligible current and former subscribers to submit a claim or mail it is Monday, April 15, 2024.
Beyoncé announced she's dropping a new album, minutes after starring in a clue-laden Verizon commercial about "breaking the internet" aired shortly after the 2024 Super Bowl halftime show.
Philadelphia police are searching for the suspect wanted in a robbery at a Verizon Store in Center City.
Verizon is offering a $10,000 reward for information leading to an arrest.
This is good news for anyone who get those pesky robocalls all day.
After following the caller's instructions, the victim received an email from Verizon, confirming the purchase of an iPad under his name.
The next phase of smartphones is coming soon as AT&T and Verizon have announced their plans to sell the first-ever holographic smartphone.
Next month, you'll be able to watch NFL games on your smartphone, regardless of your carrier.
Verizon confirmed on Wednesday the personal data of 6 million customers has leaked online.
Verizon's internet service just got faster.
That $23-million in declined money represents more than 45-percent of total federal allotment to the state.
Verizon has agreed to pay $4.83 billion for Yahoo, the companies said before markets opened Monday.
Nearly 40,000 striking Verizon employees will return to work Wednesday after reaching a tentative contract agreement, the company and unions said Monday.
The City of Philadelphia is asking residents to help it determine if Verizon is living up to the terms of its franchise agreement.
Chris broadcasted live from the Liberty USO at the Philadelphia International Airport for Volunteer Appreciation Month, learned about live streaming on Facebook and discussed Speaker of the House Paul Ryan announcing he is not interested in being the Republican party's nominee for President. He talked with the CEO of Philadelphia International Airport, Chellie Cameron, at 7:50 about hosting the Liberty USO, Patrick Kerkstra from Philadelphia Magazine at 8:00 about the Pennsylvania Senate passing medical marijuana legislation, and Joe Brooks from the Liberty USO at 8:20 about National Volunteer Month.
About 39,000 Verizon landline and cable workers on the East Coast walked off the job Wednesday morning after little progress in negotiations since their contract expired nearly eight months ago.
Unions representing more than 36,000 Verizon landline phone and cable workers are threatening a strike.
Verizon will start charging customers $20 to upgrade their phones starting April 4.
AT&T and Verizon together have invested $45-million to add cell-service infrastructure along the Ben Franklin Parkway. Each says the upgrades will quadruple capacity.
Leaders of the Communications Workers of America and the International Brotherhood of Electrical Workers announced the decision early Sunday after a contract covering 39,000 workers expired. The unions say they're prepared to schedule regular bargaining sessions.
Union members working for Verizon in nine states, including Pennsylvania, New Jersey and Delaware, have voted to authorize a strike, if necessary.
Monday sees a return to average temperatures for this time of year with highs around 60 degrees and breezy conditions in the afternoon.
Porter Martone scored his first NHL goal in dramatic fashion, netting the overtime winner for the Flyers against the Bruins.
The Red Cross is helping three families who were displaced from their homes on Germantown Avenue.
Porter Martone scored a power-play goal in overtime, leading the Philadelphia Flyers to a 2-1 victory over the Boston Bruins on Sunday.
Mickey Moniak homered twice and the Colorado Rockies defeated the Philadelphia Phillies 4-1 to salvage the finale of a three-game series.
The Red Cross is helping three families who were displaced from their homes on Germantown Avenue.
Monday sees a return to average temperatures for this time of year with highs around 60 degrees and breezy conditions in the afternoon.
Walnuttown Fire and Rescue shared on Facebook that Fire Chief Jeff Buck and Assistant Fire Chief Robert Shick died on Saturday, April 4.
Porter Martone scored his first NHL goal in dramatic fashion, netting the overtime winner for the Flyers against the Bruins.
Porter Martone scored a power-play goal in overtime, leading the Philadelphia Flyers to a 2-1 victory over the Boston Bruins on Sunday.
The Red Cross is helping three families who were displaced from their homes on Germantown Avenue.
A man allegedly stabbed his 61-year-old father to death Saturday night in North Philadelphia's Hunting Park neighborhood, police said.
A child suffered minor injuries after he stuck his hand into a wolf enclosure at the ZooAmerica North American Wildlife Park in Hershey, Pennsylvania.
April 5 marks the return of Open Streets: West Walnut, where eight blocks in Center City will close to vehicles on Sundays to allow pedestrians to walk, shop and eat.
Walnuttown Fire and Rescue shared on Facebook that Fire Chief Jeff Buck and Assistant Fire Chief Robert Shick died on Saturday, April 4.
Wawa is recalling four popular 16-ounce drinks sold at a number of stores in Pennsylvania, Delaware, Maryland, New Jersey and Virginia.
Liza Sylvia, "a mom to everyone," is molding the next generation of athletic trainers at Maple Shade High School in New Jersey.
New Jersey Gov. Mikie Sherrill and her family are moving into Drumthwacket, the governor's official residence in Princeton.
Shaun Stebbins was arrested for alleged child sexual assault and child pornography offenses dating back to 2014.
Officials said access is an issue for many in Burlington County, home to almost half a million residents.
Wawa is recalling four popular 16-ounce drinks sold at a number of stores in Pennsylvania, Delaware, Maryland, New Jersey and Virginia.
Police are investigating what they believe to be human remains, including a skull, found in a wooded area in Wilmington this weekend.
TSA officer and union representative LaShanda Palmer says several members are missing car payments and struggling to care for their families.
Two people were killed and two others were wounded in a shooting in Wilmington Tuesday afternoon, police said.
A 17-year-old is in custody and another person is wanted by police in connection with an armed robbery outside the Christiana Mall in Newark, Delaware.
Wawa is recalling four popular 16-ounce drinks sold at a number of stores in Pennsylvania, Delaware, Maryland, New Jersey and Virginia.
Officials said access is an issue for many in Burlington County, home to almost half a million residents.
Ariana Ugarte is among about 500 children who have had kidney transplants at St. Christopher's Hospital for Children in Philadelphia.
The welcome blast of warm weather is a nice treat for the Philadelphia region, but it's also bringing a big increase in pollen, which will trigger symptoms in people who have spring allergies.
About 35% of adults in a recent study reported getting less sleep than they needed, a habit that can have serious health impacts.
FIFA officials have canceled hundreds of hotel rooms in Philadelphia previously booked for this summer.
The Franklin Mall in Northeast Philadelphia is set to reopen Friday after being because of a fire, a spokesperson said.
The Franklin Mall in Northeast Philadelphia is closed until further notice following a fire, a mall security official said.
Move over, Wawa, "there's a new player in town." Customers shed light on Pennsylvania's heated rivalry as Sheetz opened its first store in Montgomery County.
Former Sheetz president and CEO Steve Sheetz has died at age 77, the Altoona-based company announced on Monday.
Interstate 78 eastbound is back open on Saturday after a plane made an emergency landing.
Two temporarily shuttered TSA security checkpoints at PHL are back open, with another set to reopen next week.
SEPTA said it has bought 24 used Bombardier Comets railcars from the Montreal public transportation system, Exo.
A plane experiencing a steering issue made an emergency landing at Philadelphia International Airport on Wednesday.
The AI-powered cameras on SEPTA trolleys started rolling last month. Starting April 1, you can get a $51 ticket for violations.
Porter Martone scored his first NHL goal in dramatic fashion, netting the overtime winner for the Flyers against the Bruins.
Porter Martone scored a power-play goal in overtime, leading the Philadelphia Flyers to a 2-1 victory over the Boston Bruins on Sunday.
Mickey Moniak homered twice and the Colorado Rockies defeated the Philadelphia Phillies 4-1 to salvage the finale of a three-game series.
UCLA finished the season 37-1 by defeating the three-time national champion South Carolina Gamecocks.
Phillies' Trea Turner hit a go-ahead RBI double in the fifth inning in a narrow victory over the Rockies.
Philadelphia's Southeast Asian Market is back for 2026, opening April 4 and returning nearly every weekend through the end of October.
In Center City, Chris' Jazz Cafe draws crowds each Tuesday through Saturday for live performances. But behind the scenes, another kind of performance unfolds each night.
Philadelphia's renowned restaurant scene has scored seven finalists for the 2026 James Beard Foundation Awards in Chicago.
A Las Vegas performer has sued Taylor Swift over the title of her hit album "The Life of a Showgirl," alleging it violates the performer's trademark.
The price hike raises the cost of the standard plan with ads by $1 per month and the cost of the standard and premium plans by $2.
Ukee Washington reports.
Natasha Brown reports.
Natasha Brown reports.
Natasha Brown reports.
Ukee Washington reports.
Middle school students in Philadelphia got the opportunity to do hands-on learning during the school district's five-day career and technical camp.
With her Girl Talk mentoring program, one Philadelphia teen turned her camp days into a safe space to discuss social issues young girls face every day.
Recent high school graduate Sylvain Farrell says his temporary position at a local clinic is the pathway to a full-time career.
A Philadelphia student won an award from NFL Films for his documentary on bringing back sports teams at his Kensington school.
A group of East Norriton eighth graders took what started as an Earth Day project and made a whole initiative.
Andrew Kozak has the latest NEXT Weather forecast for the Philadelphia region as we start the week with a sunny and cool Monday.
Security camera video obtained by CBS News Philadelphia shows a car speeding down the street, jumping the curb and slamming into the building.
President Trump said that Tuesday "will be Power Plant Day, and Bridge Day, all wrapped up in one, in Iran" — as he threatens to hit Iranian electrical facilities and bridges.
Families dressed in their best outfits for this year's 93rd annual Easter Promenade on South Street.
The Red Cross said it's assisting three families who can no longer stay inside the home.