Verizon offers customers $20 credit for widespread outage
Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
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Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
Verizon released a statement after an outage impacted customers across the U.S. on Wednesday, with many phones going into "SOS" mode, meaning they were only able to place emergency calls. Jan Carabeo breaks down what happened and what the phone service company is saying.
Verizon said Wednesday night an outage had been resolved after customers across the U.S. reported service outages, with many saying that their devices had been limited to SOS since about noon Eastern Time.
NFL eyes will be on New Orleans next month for the title game but there's a big party planned in Philly for the big event as well. Verizon is hosting a FanFest at every NFL stadium including the Linc on Feb. 9. There will be games, food, music and appearances from former Bird including Darren Sproles. Tickets are free but you have to request them ahead of time.
The deadline for eligible current and former subscribers to submit a claim or mail it is Monday, April 15, 2024.
Beyoncé announced she's dropping a new album, minutes after starring in a clue-laden Verizon commercial about "breaking the internet" aired shortly after the 2024 Super Bowl halftime show.
Philadelphia police are searching for the suspect wanted in a robbery at a Verizon Store in Center City.
Verizon is offering a $10,000 reward for information leading to an arrest.
This is good news for anyone who get those pesky robocalls all day.
After following the caller's instructions, the victim received an email from Verizon, confirming the purchase of an iPad under his name.
The next phase of smartphones is coming soon as AT&T and Verizon have announced their plans to sell the first-ever holographic smartphone.
Next month, you'll be able to watch NFL games on your smartphone, regardless of your carrier.
Verizon confirmed on Wednesday the personal data of 6 million customers has leaked online.
Verizon's internet service just got faster.
That $23-million in declined money represents more than 45-percent of total federal allotment to the state.
Verizon has agreed to pay $4.83 billion for Yahoo, the companies said before markets opened Monday.
Nearly 40,000 striking Verizon employees will return to work Wednesday after reaching a tentative contract agreement, the company and unions said Monday.
The City of Philadelphia is asking residents to help it determine if Verizon is living up to the terms of its franchise agreement.
Chris broadcasted live from the Liberty USO at the Philadelphia International Airport for Volunteer Appreciation Month, learned about live streaming on Facebook and discussed Speaker of the House Paul Ryan announcing he is not interested in being the Republican party's nominee for President. He talked with the CEO of Philadelphia International Airport, Chellie Cameron, at 7:50 about hosting the Liberty USO, Patrick Kerkstra from Philadelphia Magazine at 8:00 about the Pennsylvania Senate passing medical marijuana legislation, and Joe Brooks from the Liberty USO at 8:20 about National Volunteer Month.
About 39,000 Verizon landline and cable workers on the East Coast walked off the job Wednesday morning after little progress in negotiations since their contract expired nearly eight months ago.
Unions representing more than 36,000 Verizon landline phone and cable workers are threatening a strike.
Verizon will start charging customers $20 to upgrade their phones starting April 4.
AT&T and Verizon together have invested $45-million to add cell-service infrastructure along the Ben Franklin Parkway. Each says the upgrades will quadruple capacity.
Leaders of the Communications Workers of America and the International Brotherhood of Electrical Workers announced the decision early Sunday after a contract covering 39,000 workers expired. The unions say they're prepared to schedule regular bargaining sessions.
Union members working for Verizon in nine states, including Pennsylvania, New Jersey and Delaware, have voted to authorize a strike, if necessary.
A New Jersey barbershop employee is facing charges after allegedly placing cameras in the shop's bathroom, police said.
Pennsylvania Attorney General Dave Sunday is warning residents about scam emails and text messages that claim to come from municipal courts.
Right tackle Lane Johnson appears ready to come back for a 14th season with the Philadelphia Eagles.
A South Street fixture who was born in Philadelphia and kept roots here, Isaiah Zagar created hundreds of public mosaics.
Philadelphia City Council has passed a "backyard breeding bill" that will place a three-year suspension on dog breeding by small breeders.
Displays about slavery at the President's House in Old City are being reinstalled nearly a month after they were removed by order of the Trump administration.
A New Jersey barbershop employee is facing charges after allegedly placing cameras in the shop's bathroom, police said.
Pennsylvania Attorney General Dave Sunday is warning residents about scam emails and text messages that claim to come from municipal courts.
Right tackle Lane Johnson appears ready to come back for a 14th season with the Philadelphia Eagles.
A South Street fixture who was born in Philadelphia and kept roots here, Isaiah Zagar created hundreds of public mosaics.
Pennsylvania Attorney General Dave Sunday is warning residents about scam emails and text messages that claim to come from municipal courts.
A South Street fixture who was born in Philadelphia and kept roots here, Isaiah Zagar created hundreds of public mosaics.
Philadelphia City Council has passed a "backyard breeding bill" that will place a three-year suspension on dog breeding by small breeders.
Two men were arrested for allegedly stealing nearly $11,000 worth of merchandise from a Lululemon store in Ardmore in January.
Displays about slavery at the President's House in Old City were restored nearly a month after they were removed by order of the Trump administration.
A New Jersey barbershop employee is facing charges after allegedly placing cameras in the shop's bathroom, police said.
Wawa says these four bottled milk products could present a choking hazard and are being recalled as a precaution.
The Diocese of Camden has agreed to a $180-million settlement resolving decades of sex abuse claims made against former priests.
Morey's Piers dismantled the Giant Wheel last fall and sent its center hub to the Navy Yard in Philadelphia to be repaired.
Sick and dying geese at Alcyon Lake in Pitman, New Jersey, had presumed cases of bird flu, officials said in a news release.
Wawa says these four bottled milk products could present a choking hazard and are being recalled as a precaution.
The long-ago first husband of first lady Jill Biden pleaded not guilty to charges that he killed his current wife in Delaware.
A fire that broke out at a wastewater treatment facility in Wilmington, Delaware, is under control after an explosion early Tuesday morning.
Ice is still impacting bodies of water around the Philadelphia area after a long stretch of cold temperatures.
Two firefighters and two residents were taken to the hospital after a house fire in Wilmington on Sunday, officials said.
With their fathers in mind, two female therapists founded Black Men Heal to help change the perception about caring for your mental health.
Sick and dying geese at Alcyon Lake in Pitman, New Jersey, had presumed cases of bird flu, officials said in a news release.
A Code Orange alert is in effect Wednesday, Feb. 18, for all of southeastern Pennsylvania due to poor air quality levels around the region.
A nationwide shortage of estrogen patches used for hormone replacement therapy has prompted many women to look for alternatives for treating symptoms of menopause.
Pennsylvania Hospital in Philadelphia is the country's oldest hospital and will become a museum for the nation's 250th birthday in 2026.
Move over, Wawa, "there's a new player in town." Customers shed light on Pennsylvania's heated rivalry as Sheetz opened its first store in Montgomery County.
Former Sheetz president and CEO Steve Sheetz has died at age 77, the Altoona-based company announced on Monday.
The post-Christmas return rush was underway at shops and malls across the Philadelphia area.
With product return fraud on the rise, an emerging company is using AI to help spot issues.
Here are mall opening and closing hours for the Christmas and Christmas Eve holidays around the Philly region.
Martin Luther King Jr. Drive in Philadelphia has reopened following emergency repairs, according to the city.
A stretch of Spruce Street in Philadelphia's University City section is closed until further notice because of a water main break.
Police and fire crews are once again responding to the scene of a train fire that broke out Thursday.
More than 100 speed bumps near Philadelphia schools were installed improperly, a new report says.
The Downingtown Interchange on the Pennsylvania Turnpike reopened Wednesday night after a canopy over the toll booths collapsed.
Right tackle Lane Johnson appears ready to come back for a 14th season with the Philadelphia Eagles.
Joel Embiid reported soreness in his right shin over the All-Star break and will miss the 76ers' game against Atlanta on Thursday night.
Mikaela Shiffrin, the most decorated skier of all time, last won a medal at the 2018 Winter Olympics in PyeongChang.
The Eagles' main headquarters in South Philadelphia has a new name: the Jefferson Health Training Complex.
Their respective semifinal wins on Monday set up a seventh gold-medal showdown between Team USA and Canada later this week.
Bruce Springsteen is bringing the Land of Hope and Dreams tour to Xfinity Mobile Arena in Philadelphia on May 8.
J. Cole's "The Fall-Off Tour" will stop at Xfinity Mobile Arena in Philadelphia in July.
Robert Duvall was in such classics as "The Godfather," "To Kill a Mockingbird," "M*A*S*H," "The Great Santini" and "Tender Mercies."
"Dawson's Creek" and "Varsity Blues" star James Van Der Beek has died at 48 years old.
The Pennsylvania Film Office has awarded $34 million for production on Season 3 of "Tires" and the fifth and final season of "Mayor of Kingstown."
Ukee Washington reports.
Natasha Brown reports.
Natasha Brown reports.
Natasha Brown reports.
Ukee Washington reports.
Middle school students in Philadelphia got the opportunity to do hands-on learning during the school district's five-day career and technical camp.
With her Girl Talk mentoring program, one Philadelphia teen turned her camp days into a safe space to discuss social issues young girls face every day.
Recent high school graduate Sylvain Farrell says his temporary position at a local clinic is the pathway to a full-time career.
A Philadelphia student won an award from NFL Films for his documentary on bringing back sports teams at his Kensington school.
A group of East Norriton eighth graders took what started as an Earth Day project and made a whole initiative.
The Backyard Breeding Bill would place a three-year suspension on dog breeding across Philadelphia and the transfer of puppies under 7 months.
A series of exhibits and educational materials on the history of slavery that were removed from the President's House Site in Philadelphia are being reinstalled on Thursday. CBS News Philadelphia's Dan Snyder reports.
Police sources say law enforcement agencies are conducting a warrant connected with an investigation into retail merchandise thefts out of Montgomery County, Pennsylvania.
Two Philadelphia men were arrested for allegedly stealing nearly $11,000 worth of merchandise from a Lululemon store in Ardmore earlier this year.
The New Jersey Department of Health just announced a new pilot program that will help more than 1,000 families in the Women, Infants and Children program pay their utility bills. The recipients will primarily be in Camden County.