Verizon offers customers $20 credit for widespread outage
Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
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Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
Verizon released a statement after an outage impacted customers across the U.S. on Wednesday, with many phones going into "SOS" mode, meaning they were only able to place emergency calls. Jan Carabeo breaks down what happened and what the phone service company is saying.
Verizon said Wednesday night an outage had been resolved after customers across the U.S. reported service outages, with many saying that their devices had been limited to SOS since about noon Eastern Time.
NFL eyes will be on New Orleans next month for the title game but there's a big party planned in Philly for the big event as well. Verizon is hosting a FanFest at every NFL stadium including the Linc on Feb. 9. There will be games, food, music and appearances from former Bird including Darren Sproles. Tickets are free but you have to request them ahead of time.
The deadline for eligible current and former subscribers to submit a claim or mail it is Monday, April 15, 2024.
Beyoncé announced she's dropping a new album, minutes after starring in a clue-laden Verizon commercial about "breaking the internet" aired shortly after the 2024 Super Bowl halftime show.
Philadelphia police are searching for the suspect wanted in a robbery at a Verizon Store in Center City.
Verizon is offering a $10,000 reward for information leading to an arrest.
This is good news for anyone who get those pesky robocalls all day.
After following the caller's instructions, the victim received an email from Verizon, confirming the purchase of an iPad under his name.
The next phase of smartphones is coming soon as AT&T and Verizon have announced their plans to sell the first-ever holographic smartphone.
Next month, you'll be able to watch NFL games on your smartphone, regardless of your carrier.
Verizon confirmed on Wednesday the personal data of 6 million customers has leaked online.
Verizon's internet service just got faster.
That $23-million in declined money represents more than 45-percent of total federal allotment to the state.
Verizon has agreed to pay $4.83 billion for Yahoo, the companies said before markets opened Monday.
Nearly 40,000 striking Verizon employees will return to work Wednesday after reaching a tentative contract agreement, the company and unions said Monday.
The City of Philadelphia is asking residents to help it determine if Verizon is living up to the terms of its franchise agreement.
Chris broadcasted live from the Liberty USO at the Philadelphia International Airport for Volunteer Appreciation Month, learned about live streaming on Facebook and discussed Speaker of the House Paul Ryan announcing he is not interested in being the Republican party's nominee for President. He talked with the CEO of Philadelphia International Airport, Chellie Cameron, at 7:50 about hosting the Liberty USO, Patrick Kerkstra from Philadelphia Magazine at 8:00 about the Pennsylvania Senate passing medical marijuana legislation, and Joe Brooks from the Liberty USO at 8:20 about National Volunteer Month.
About 39,000 Verizon landline and cable workers on the East Coast walked off the job Wednesday morning after little progress in negotiations since their contract expired nearly eight months ago.
Unions representing more than 36,000 Verizon landline phone and cable workers are threatening a strike.
Verizon will start charging customers $20 to upgrade their phones starting April 4.
AT&T and Verizon together have invested $45-million to add cell-service infrastructure along the Ben Franklin Parkway. Each says the upgrades will quadruple capacity.
Leaders of the Communications Workers of America and the International Brotherhood of Electrical Workers announced the decision early Sunday after a contract covering 39,000 workers expired. The unions say they're prepared to schedule regular bargaining sessions.
Union members working for Verizon in nine states, including Pennsylvania, New Jersey and Delaware, have voted to authorize a strike, if necessary.
With the Philadelphia region expecting a major snowstorm this weekend, here's the best choice of ice melt to keep you safe.
Two Temple University students were robbed this week in separate incidents off campus in North Philadelphia, university officials announced.
Microsoft services are down for thousands of users, according to tracking service Downdetector.
Eagles Autism Foundation benefit hosted by Steven Singer Jewelers
The NEXT Weather team breaks down four types of precipitation and what conditions create each one.
A major winter storm is headed to the Philadelphia region, forecast to bring at least 6 inches to the area. Here's what to know.
With the Philadelphia region expecting a major snowstorm this weekend, here's the best choice of ice melt to keep you safe.
Two Temple University students were robbed this week in separate incidents off campus in North Philadelphia, university officials announced.
Microsoft services are down for thousands of users, according to tracking service Downdetector.
The NEXT Weather team breaks down four types of precipitation and what conditions create each one.
With the Philadelphia region expecting a major snowstorm this weekend, here's the best choice of ice melt to keep you safe.
Two Temple University students were robbed this week in separate incidents off campus in North Philadelphia, university officials announced.
Attorneys representing five children ages 4 and 5 allege the kids were physically abused by a Malvern School pre-K teacher.
Police rescued a dog from a partially frozen pool over the weekend and are using it as a reminder about ice-covered water.
During a snow emergency in Philadelphia, drivers will need to move their vehicles off of the city's snow emergency routes.
With the Philadelphia region expecting a major snowstorm this weekend, here's the best choice of ice melt to keep you safe.
Attorneys representing five children ages 4 and 5 allege the kids were physically abused by a Malvern School pre-K teacher.
A town hall hosted by DataOne, the company behind a proposed data center, sought to reassure the community about the project's potential impact on Vineland.
A Mansfield Township landlord allegedly used chloroform when he molested two of his tenants, officials said.
A 42-year-old Millville man was charged with attempted murder after allegedly firing multiple gunshots at New Jersey State troopers, state police said.
With the Philadelphia region expecting a major snowstorm this weekend, here's the best choice of ice melt to keep you safe.
A major winter storm is headed to the Philadelphia region, forecast to bring at least 6 inches to the area. Here's what to know.
Delaware State Corp. Matthew Snook was shot and killed inside a Wilmington DMV in late December 2025.
New Castle County Police are searching for Richard Kirchner, of Elkton, Maryland, after he allegedly ripped off several homeowners.
U.S. Army Lt. Col. Louis E. Roemer, who died as a POW during World War II, has been officially accounted for.
Penn Medicine has a new way to reduce hospital noise, as monitors and alarms can be stressful for patients, especially premature babies.
A Philadelphia doctor said some chatbots can be dangerous for children.
A special art show at Bryn Mawr Rehab Hospital aims to raise community awareness about cognitive and physical disabilities.
A special group of students in West Philadelphia received a surprise celebration on Friday before heading to college Monday.
New Jersey has confirmed its first pediatric flu death of the 2025-26 season, which health leaders warn has been seeing cases spread at alarming rates.
Former Sheetz president and CEO Steve Sheetz has died at age 77, the Altoona-based company announced on Monday.
The post-Christmas return rush was underway at shops and malls across the Philadelphia area.
With product return fraud on the rise, an emerging company is using AI to help spot issues.
Here are mall opening and closing hours for the Christmas and Christmas Eve holidays around the Philly region.
Through Amazon Now, customers can get household items, cosmetics, electronics, groceries and more delivered in about 30 minutes or less.
A multi-vehicle crash on Lincoln Drive in Philadelphia left one person dead and four other people injured Thursday night.
Officials in Philadelphia say they're working to reopen the Center City bus terminal in time for celebrations of America's 250th birthday.
Morning express trains on SEPTA's Regional Rail will resume Monday, Jan. 12, after months of delays and commuter frustrations.
A crash on Chester Pike knocked out power in Norwood and Prospect Park early Thursday morning.
Motorists running the red light at the intersection of Kelly Drive and Eakins Oval in Philadelphia will start getting $100 fines on Jan. 8.
The Philadelphia Flyers saw an early three-goal lead vanish in a 5-4 overtime loss to the Utah Mammoth on Wednesday night.
San Francisco Giants outfielder Jung Hoo Lee was detained by Customs and Border Protection agents at LAX on Wednesday.
George Raveling, a former Villanova star player and coach, might be best known as the guy who helped bring Michael Jordan to Nike in the 1980s.
Devin Booker scored 27 points as the Suns beat the 76ers 116-110 on Tuesday night in a matchup of teams playing the second game of a back-to-back.
Phillies legends Chase Utley, Cole Hamels and Jimmy Rollins each fell short of making the Hall of Fame.
The nominees for the 98th annual Academy Awards were announced Thursday morning, and though "One Battle After Another," "Marty Supreme," "Frankenstein" and "Hamnet" were all nominated for plenty, it was "Sinners" that broke through with a record-smashing 16 nominations.
George Raveling, a former Villanova star player and coach, might be best known as the guy who helped bring Michael Jordan to Nike in the 1980s.
The 2026 Songwriters Hall of Fame inductees were revealed on "CBS Mornings" on Wednesday. See the full list.
Jake Dillon, the musician behind Delco Donny, is using his virality to share his original songs while teaching music to others.
Scott Adams, the cartoonist who created the "Dilbert" comic strip, has died at the age of 68, his first ex-wife revealed on Tuesday.
Ukee Washington reports.
Natasha Brown reports.
Natasha Brown reports.
Natasha Brown reports.
Ukee Washington reports.
Middle school students in Philadelphia got the opportunity to do hands-on learning during the school district's five-day career and technical camp.
With her Girl Talk mentoring program, one Philadelphia teen turned her camp days into a safe space to discuss social issues young girls face every day.
Recent high school graduate Sylvain Farrell says his temporary position at a local clinic is the pathway to a full-time career.
A Philadelphia student won an award from NFL Films for his documentary on bringing back sports teams at his Kensington school.
A group of East Norriton eighth graders took what started as an Earth Day project and made a whole initiative.
A Philadelphia family is searching for answers after the city shut off the water in their home 13 days ago. Investigative reporter Liz Crawford has the story from Mount Airy.
Villanova University has started to reopen and is set to operate on a normal schedule Friday after a threat forced the campus to shut down Thursday morning. Students said the disruptions are frustrating.
With heavy snow on the way Sunday and temperatures well below freezing, Andy Siegel of Fairmount Hardware says the choice of ice melt is key to keeping your walkways and driveways clear and safe. CBS News Philadelphia's Tammie Souza reports.
Ahead of this weekend's forecasted major snowstorm, the Philadelphia Parking Authority is asking residents to clear the roads along snow emergency routes. CBS News Philadelphia reporter Ray Strickland has the story.
NEXT Weather Meteorologist Grant Gilmore explains four main types of precipitation and times out what the Philadelphia area can expect during this weekend's winter storm.