Verizon offers customers $20 credit for widespread outage
Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
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Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
Verizon released a statement after an outage impacted customers across the U.S. on Wednesday, with many phones going into "SOS" mode, meaning they were only able to place emergency calls. Jan Carabeo breaks down what happened and what the phone service company is saying.
Verizon said Wednesday night an outage had been resolved after customers across the U.S. reported service outages, with many saying that their devices had been limited to SOS since about noon Eastern Time.
NFL eyes will be on New Orleans next month for the title game but there's a big party planned in Philly for the big event as well. Verizon is hosting a FanFest at every NFL stadium including the Linc on Feb. 9. There will be games, food, music and appearances from former Bird including Darren Sproles. Tickets are free but you have to request them ahead of time.
The deadline for eligible current and former subscribers to submit a claim or mail it is Monday, April 15, 2024.
Beyoncé announced she's dropping a new album, minutes after starring in a clue-laden Verizon commercial about "breaking the internet" aired shortly after the 2024 Super Bowl halftime show.
Philadelphia police are searching for the suspect wanted in a robbery at a Verizon Store in Center City.
Verizon is offering a $10,000 reward for information leading to an arrest.
This is good news for anyone who get those pesky robocalls all day.
After following the caller's instructions, the victim received an email from Verizon, confirming the purchase of an iPad under his name.
The next phase of smartphones is coming soon as AT&T and Verizon have announced their plans to sell the first-ever holographic smartphone.
Next month, you'll be able to watch NFL games on your smartphone, regardless of your carrier.
Verizon confirmed on Wednesday the personal data of 6 million customers has leaked online.
Verizon's internet service just got faster.
That $23-million in declined money represents more than 45-percent of total federal allotment to the state.
Verizon has agreed to pay $4.83 billion for Yahoo, the companies said before markets opened Monday.
Nearly 40,000 striking Verizon employees will return to work Wednesday after reaching a tentative contract agreement, the company and unions said Monday.
The City of Philadelphia is asking residents to help it determine if Verizon is living up to the terms of its franchise agreement.
Chris broadcasted live from the Liberty USO at the Philadelphia International Airport for Volunteer Appreciation Month, learned about live streaming on Facebook and discussed Speaker of the House Paul Ryan announcing he is not interested in being the Republican party's nominee for President. He talked with the CEO of Philadelphia International Airport, Chellie Cameron, at 7:50 about hosting the Liberty USO, Patrick Kerkstra from Philadelphia Magazine at 8:00 about the Pennsylvania Senate passing medical marijuana legislation, and Joe Brooks from the Liberty USO at 8:20 about National Volunteer Month.
About 39,000 Verizon landline and cable workers on the East Coast walked off the job Wednesday morning after little progress in negotiations since their contract expired nearly eight months ago.
Unions representing more than 36,000 Verizon landline phone and cable workers are threatening a strike.
Verizon will start charging customers $20 to upgrade their phones starting April 4.
AT&T and Verizon together have invested $45-million to add cell-service infrastructure along the Ben Franklin Parkway. Each says the upgrades will quadruple capacity.
Leaders of the Communications Workers of America and the International Brotherhood of Electrical Workers announced the decision early Sunday after a contract covering 39,000 workers expired. The unions say they're prepared to schedule regular bargaining sessions.
Union members working for Verizon in nine states, including Pennsylvania, New Jersey and Delaware, have voted to authorize a strike, if necessary.
John Lymberis faces two dozen charges for creating and sharing explicit images of children, the Chester County district attorney said.
Philadelphia natives Will Smith and Jill Scott will perform at the 2026 Wawa Welcome America concert on the Ben Franklin Parkway.
Jack Pletz, accused along with his father of causing an explosion outside a polling place in Catasauqua, has turned himself in to police.
The 2026 Atlantic hurricane season is quickly approaching, and the National Oceanic and Atmospheric Administration is releasing its forecast for what to expect.
Camp William Penn Museum in Montgomery County remembers Black Union soldiers' contributions to their emancipation from slavery.
John Lymberis faces two dozen charges for creating and sharing explicit images of children, the Chester County district attorney said.
On Thursday, May 21, you can connect with a credit counselor for free, confidential advice during CBS News Philadelphia's daylong event, In Your Corner: A Way Out Of Debt.
Philadelphia natives Will Smith and Jill Scott will perform at the 2026 Wawa Welcome America concert on the Ben Franklin Parkway.
Jack Pletz, accused along with his father of causing an explosion outside a polling place in Catasauqua, has turned himself in to police.
The 2026 Atlantic hurricane season is quickly approaching, and the National Oceanic and Atmospheric Administration is releasing its forecast for what to expect.
John Lymberis faces two dozen charges for creating and sharing explicit images of children, the Chester County district attorney said.
Philadelphia natives Will Smith and Jill Scott will perform at the 2026 Wawa Welcome America concert on the Ben Franklin Parkway.
Jack Pletz, accused along with his father of causing an explosion outside a polling place in Catasauqua, has turned himself in to police.
Camp William Penn Museum in Montgomery County remembers Black Union soldiers' contributions to their emancipation from slavery.
Six people in Montgomery County, Pennsylvania, were displaced from their homes Wednesday night as strong storms swept through the region.
New Jersey Gov. Mikie Sherrill declared a state of emergency because freezing temperatures this spring damaged crops at local farms.
Some residents at Alvin E. Gershen Apartments in Hamilton Township, N.J., were evacuated after an unplanned power outage.
The Trenton Ironhawks will serve as the New York Islanders' NHL affiliate, the hockey teams announced Wednesday.
Five people were injured after a car and an NJ Transit River Line train collided Tuesday in Delran, a spokesperson for the transportation provider said.
The Philadelphia region is facing a double whammy of record-breaking heat mixed with the area's poor air quality.
The historic Mother African Union Church in Wilmington, Delaware, was destroyed in a fire early Sunday morning.
A Delaware man is in custody after he barricaded himself and started a fire inside a Wawa store on Limestone Road, police say.
A New Castle County, Delaware, refinery is starting repairs that could increase its sulfur dioxide emissions levels past permitted limits.
At 108 years old, Susan Young Browne still exercises, drives and visits the Dover, Delaware, senior center she's been a member of for more than 50 years.
Delaware State University students are taking off from Chandelle Airport in Dover as they work to become future Army aviators.
Patients of the Smiles at Rittenhouse Square clinic are being urged to get tested after possible exposure to hepatitis and HIV.
The heart-lung machine was a groundbreaking invention that took place in Philadelphia and has saved millions of lives.
The Philadelphia region is facing a double whammy of record-breaking heat mixed with the area's poor air quality.
Research from Thomas Jefferson University could help ID a new way to improve poor sleep and reduce the risk of Alzheimer's disease.
Life is back to normal for 21-year-old Gianna Parrillo-Shennard, whose life was saved by Jefferson Health's mobile stroke unit.
New Jersey Gov. Mikie Sherrill declared a state of emergency because freezing temperatures this spring damaged crops at local farms.
The 2026 PGA Championship at Aronimink Golf Club is a huge boost for Pottstown, Pennsylvania-based Lessen the Loads.
Bars and restaurants in Newtown Square are gearing up for an influx of customers as the 2026 PGA Championship is here.
If you dine out in Philadelphia during the 2026 FIFA World Cup events, you could end up paying more.
Bimbo Bakeries USA employs over 20,000 people and has been headquartered in Horsham, Pennsylvania, for the past 17 years.
SEPTA is preparing for large crowds as Philadelphia celebrates America's 250th birthday on July 4.
Five people were injured after a car and an NJ Transit River Line train collided Tuesday in Delran, a spokesperson for the transportation provider said.
A crash involving a tractor-trailer in Chester County shut down the Route 30 Bypass Monday night.
SEPTA on Monday announced its plans to get fans to and from six World Cup matches in Philadelphia and the fan festival at Lemon Hill.
A Delaware woman died in a multi-vehicle crash on I-95 in South Philadelphia Tuesday night while her 4-year-old daughter was in the backseat, state police said.
Philadelphia Eagles outside linebacker Nolan Smith Jr. was arrested in Georgia last week for driving 135 mph in a 70 mph zone.
VJ Edgecombe joined Cooper Flagg, Kon Knueppel, Dylan Harper and Cedric Coward on the 2025-26 NBA All-Rookie First Team.
Nathaniel Lowe doubled twice and drove in three runs, including a pivotal two-bagger in the seventh inning, and the Cincinnati Reds beat the Philadelphia Phillies 9-4.
Meet Get Up, a Philadelphia street artist who combines his love of sports and art to create viral artwork under I-95.
The Trenton Ironhawks will serve as the New York Islanders' NHL affiliate, the hockey teams announced Wednesday.
Philadelphia natives Will Smith and Jill Scott will perform at the 2026 Wawa Welcome America concert on the Ben Franklin Parkway.
"The Late Show" host Stephen Colbert is marking the end of an iconic late-night franchise on CBS.
Uzo Aduba and Darren Criss announced the 2026 Tony nominees for select categories on "CBS Mornings" on Tuesday.
If you dine out in Philadelphia during the 2026 FIFA World Cup events, you could end up paying more.
Call Your Mother, a Washington D.C. based bagel and deli chain, now has the keys to Metropolitan's Rittenhouse Square location.
Ukee Washington reports.
Natasha Brown reports.
Natasha Brown reports.
Natasha Brown reports.
Ukee Washington reports.
Middle school students in Philadelphia got the opportunity to do hands-on learning during the school district's five-day career and technical camp.
With her Girl Talk mentoring program, one Philadelphia teen turned her camp days into a safe space to discuss social issues young girls face every day.
Recent high school graduate Sylvain Farrell says his temporary position at a local clinic is the pathway to a full-time career.
A Philadelphia student won an award from NFL Films for his documentary on bringing back sports teams at his Kensington school.
A group of East Norriton eighth graders took what started as an Earth Day project and made a whole initiative.
Police say a father and son set off an explosive device near a polling place in Catasauqua, Pennsylvania, on Tuesday. Matthew Pletz, the father, is in custody, but police are looking for his 24-year-old son, Jack Pletz. CBS News Philadelphia's Liz Crawford reports.
Philadelphia residents who live in the city's Glenwood neighborhood can return to their normal routines after two large fires near Amtrak train tracks Wednesday sparked air quality concerns.
For Jasmine Quezada, a Temple University graduate student from Berks County, the path out began with asking for help. CBS News Philadelphia's Josh Sidorowicz reports.
Debt can happen quickly, even to people who were previously debt-free, and as Philadelphia man Ben James learned, sky-high interest rates on credit cards can lock you into the cycle even quicker. CBS News Philadelphia's Josh Sidorowicz reports.
After three days of record heat in the Philadelphia region, the Memorial Day Weekend is looking cool and damp. You'll want to keep plans indoors on Saturday and Sunday. NEXT Weather Meteorologist Kate Bilo has the latest forecast.