Eagles fan says StubHub ticket mix-up cost him $1,700 before refund
A Philadelphia Eagles fan says a ticket transfer mix-up left him without $1,700 worth of seats until StubHub reversed course and issued a refund.
Watch CBS News
A Philadelphia Eagles fan says a ticket transfer mix-up left him without $1,700 worth of seats until StubHub reversed course and issued a refund.
Regulators allege Ticketmaster used deceptive pricing and sales tactics, costing consumers billions of dollars.
Ticketmaster and Live Nation are the subject of a new FTC lawsuit alleging the event services sold millions of tickets to brokers— often at a significant markup — despite limits that artists had placed on such sales.
It's unclear when Ticketmaster started using a verification process for transferring tickets and whether or not it happens with every transfer.
After a CBS News Philadelphia report about a Ticketmaster hack, some people questioned the security surrounding transferring tickets. Now, we're learning you might have to verify a transfer before you send off the tickets.
Ticketmaster is claiming some of its customers' digital tickets are being stolen through email scams. Here's what they told CBS News Philadelphia after we reached out.
Since CBS News Philadelphia has contacted Ticketmaster, one of the Eagles tickets has been recovered and the comedy show tickets were returned to the buyer.
The Fugees canceled their tour just three days before it was set to begin. That included a stop in Philadelphia. Lauryn Hill and the Fugees were set to play The Mann Center on Wednesday, Aug. 21. That show and all other shows on their U.S. tour are canceled. No reason has been revealed, but ticketholders should have received information about receiving refunds.
A notorious cybercriminal group claims to have stolen personal data for 560 million Ticketmaster users. Here's what to know.
The Justice Department filed a federal lawsuit accusing Ticketmaster and its parent company Live Nation of illegally monopolizing the live entertainment industry.
In the wake of Taylor Swift ticketing problems, U.S. lawmakers say they'd support new limits on how much money can be made off ticket resales.
After spending years on the transplant list, a Temple Ph.D. student finally received a kidney. But that means she won’t be able to see her idol Beyoncé when the popstar is in Philly Wednesday on her Renaissance World Tour. Nikki DeMentri reports how the Beyhive is rallying around her.
The announcement comes amid increased pressure on the industry from debacles over exorbitant ticketing fees and as the president has urged Congress to pass legislation targeting other hidden costs paid by consumers throughout the economy.
Taylor Swift donated money to Philabundance while she performs in Philadelphia on The Eras Tour.
SEPTA is helping riders shake off traffic congestion by adding service to the Linc for Taylor Swift's concert.
Jan Carabeo reports.
A mega Swiftie from Levvittown is one of many facing off against Ticketmaster and parent-company Live Nation after the ticket fiasco last year.
Kerri Corrado reports.
This fall the Jonas Brothers will perform at the Wells Fargo Center on Sept. 21.
Fans of the British band complain that the event company's charges exceed the face value of concert tickets.
The show is in Camden, NJ on July 30.
Disappointed Swifties have filed a lawsuit against the ticket seller and its parent company, Live Nation Entertainment, who control 70% of the market, while Congress and the Justice Dept. are looking into their business.
Outside the hearing, angry music fans protested against Ticketmaster.
Lawmakers grilled a top executive from Ticketmaster's parent company after the service's inability to process orders for Taylor Swift's upcoming tour.
Leaders of Ticketmaster will go before Congress Tuesday.
Folarin Balogun got the scoring going with a goal in the 45th minute, but was sent off with a controversial red card in the 64th minute.
The Philadelphia 76ers have expressed interest in signing LeBron James, according to a report from The Athletic Wednesday night.
The other suspect in the fatal shooting of Billy Schmidt in South Philadelphia remains on the run.
The Sixers made a blockbuster trade with the Celtics and acquired Jaylen Brown in exchange for Paul George and draft picks, league sources said.
Jaylen Brown is done with the Boston Celtics. The Celtics have traded Brown to Philadelphia 76ers.
A dangerous heat wave is underway in Philadelphia and the surrounding suburbs this week, where each day temps could surpass 100 degrees.
The other suspect in the fatal shooting of Billy Schmidt in South Philadelphia remains on the run.
The Sixers made a blockbuster trade with the Celtics and acquired Jaylen Brown in exchange for Paul George and draft picks, league sources said.
Folarin Balogun got the scoring going with a goal in the 45th minute, but was sent off with a controversial red card in the 64th minute.
The Philadelphia 76ers have expressed interest in signing LeBron James, according to a report from The Athletic Wednesday night.
The other suspect in the fatal shooting of Billy Schmidt in South Philadelphia remains on the run.
Medical teams are taking extra precautions during the heat wave, with thousands of visitors still expected to arrive at the FIFA Fan Festival at Lemon Hill.
The Welcoming Center has opened a pop-up storefront for immigrant small business owners.
The Philadelphia Flyers signed Tyson Foerster and Dan Vladar to contract extensions and forward Noel Acciari in NHL free agency.
The Philadelphia Flyers on July 1 signed goaltender Dan Vladar to a five-year, $27.5 million contract extension.
As temperatures climb to dangerous levels, Camden County police are going door to door to make sure older residents have what they need to stay safe.
The annual 3% increase affects trains, buses, light rail and the Access Link. It comes as commuters have been dealing with service issues.
A car went up in flames after crashing into a building along NJ 47/Delsea Drive in Vineland, New Jersey, around 1 a.m. Monday.
Aiden Logrande, 19, was arrested in connection with two vehicle arsons and multiple acts of criminal mischief in Washington Township, police said.
Police said a girl was shot and two boys were hit by a car after shots were fired outside a graduation party in Deerfield Township, Cumberland County.
City council members in Wilmington, Delaware, want Kadir Skinner's family to be able to review bodycam footage within the next 72 hours.
Delaware Sen. Chris Coons was injured in a crash that involved several vehicles in Sussex County Sunday afternoon, he announced on social media.
Police say a 19-year-old pointed a gun at a crowd and then fled from police, and an officer shot him during a foot pursuit.
Prosecutors allege John Wallace-Bey got into an argument with two co-workers, left work and later came back and shot them.
A man from New Jersey was charged after he allegedly hit and killed two teen pedestrians in Townsend, Delaware, over the weekend.
Medical teams are taking extra precautions during the heat wave, with thousands of visitors still expected to arrive at the FIFA Fan Festival at Lemon Hill.
Hospitals in the Philadelphia region are gearing up for an expected increase in patients with heat-related illnesses.
Philadelphia will declare a heat health emergency when the heat index reaches 100, which is expected on Wednesday.
At Jefferson Moss-Magee Rehabilitation Center, dogs are being used to help aphasia patients.
Janaylon Wright's cancer symptoms were overlooked for months. Her story, featured in a new report, reflects broader disparities in cancer care.
Target is voluntarily recalling two types of baby wipes due to concerns that the products may be contaminated with bacteria that may cause "serious and life-threatening infections," the U.S. Food and Drug Administration said on Friday.
The Pennsylvania Liquor Control Board says it will begin approving the extended-hours permits for Philadelphia businesses within the next week.
Two top-rated and critically acclaimed restaurants in the Philadelphia area are receiving a new honor.
Sportswear brand Mitchell & Ness is opening a new three-story flagship store in Center City Philadelphia.
Caesars Entertainment is being acquired for almost $6 billion by Fertitta, the company that owns Las Vegas' Golden Nugget and chains like Rainforest Cafe and Morton's.
A major rail injection saw service suspensions and delays after a SEPTA Regional Rail train derailed Wednesday in Philadelphia.
Three men died in a plane crash in Maryland Saturday night, police said.
Organizers say they want the FIFA Fan Festival in Philadelphia to be "soccer Coachella" for fans from around the world.
SEPTA and its police union have tentatively agreed to a new contract, averting a strike during a busy summer in Philadelphia.
Traffic is backed up on I-95 North in Philadelphia because of a crash near East Allegheny Avenue.
Folarin Balogun got the scoring going with a goal in the 45th minute, but was sent off with a controversial red card in the 64th minute.
The Philadelphia 76ers have expressed interest in signing LeBron James, according to a report from The Athletic Wednesday night.
The Sixers made a blockbuster trade with the Celtics and acquired Jaylen Brown in exchange for Paul George and draft picks, league sources said.
Jaylen Brown is done with the Boston Celtics. The Celtics have traded Brown to Philadelphia 76ers.
Kelly Oubre Jr. and Quentin Grimes won't be returning to the Philadelphia 76ers for the 2026-27 season, according to multiple reports.
Victor Willis, lead singer of the disco group Village People, whose hit "Y.M.C.A." became a fixture at rallies for President Trump, has died at the age of 74, his wife and the band said.
There appear to be new clues about the location of Taylor Swift and Travis Kelce's wedding.
Clive Davis helped shape the careers of music stars including Janis Joplin, Bruce Springsteen and Whitney Houston.
Over 80 costumes by award-winning costume designer Ruth E. Carter are on display at the African American Museum in Philadelphia.
Brazilian fans visiting Philadelphia for the World Cup are avoiding dressing the Rocky statue in their team colors.
Ukee Washington reports.
Natasha Brown reports.
Natasha Brown reports.
Natasha Brown reports.
Ukee Washington reports.
Middle school students in Philadelphia got the opportunity to do hands-on learning during the school district's five-day career and technical camp.
With her Girl Talk mentoring program, one Philadelphia teen turned her camp days into a safe space to discuss social issues young girls face every day.
Recent high school graduate Sylvain Farrell says his temporary position at a local clinic is the pathway to a full-time career.
A Philadelphia student won an award from NFL Films for his documentary on bringing back sports teams at his Kensington school.
A group of East Norriton eighth graders took what started as an Earth Day project and made a whole initiative.
The National Bobblehead Hall of Fame and Museum is releasing special bobbleheads for America's 250th anniversary. The 16 new figures include Betsy Ross, Frederick Douglass and the Declaration of Independence.
When the temperatures outside are high, cars can quickly become so hot that they're unsafe. Chief Meteorologist Bill Kelly explains why cars trap the heat and how quickly they become dangerous.
Police are searching for two 16-year-old boys who are wanted in connection with the shooting death of Billy Schmidt, a college student killed last month near his home in South Philadelphia. District Attorney Larry Krasner shared an update on the case Wednesday.
Bill Kelly has the latest NEXT Weather forecast for the Philadelphia region as a heat wave continues.
The heat wave in the Philadelphia region is throwing a wrinkle into Fourth of July plans.