Eagles fan says StubHub ticket mix-up cost him $1,700 before refund
A Philadelphia Eagles fan says a ticket transfer mix-up left him without $1,700 worth of seats until StubHub reversed course and issued a refund.
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A Philadelphia Eagles fan says a ticket transfer mix-up left him without $1,700 worth of seats until StubHub reversed course and issued a refund.
Regulators allege Ticketmaster used deceptive pricing and sales tactics, costing consumers billions of dollars.
Ticketmaster and Live Nation are the subject of a new FTC lawsuit alleging the event services sold millions of tickets to brokers— often at a significant markup — despite limits that artists had placed on such sales.
It's unclear when Ticketmaster started using a verification process for transferring tickets and whether or not it happens with every transfer.
After a CBS News Philadelphia report about a Ticketmaster hack, some people questioned the security surrounding transferring tickets. Now, we're learning you might have to verify a transfer before you send off the tickets.
Ticketmaster is claiming some of its customers' digital tickets are being stolen through email scams. Here's what they told CBS News Philadelphia after we reached out.
Since CBS News Philadelphia has contacted Ticketmaster, one of the Eagles tickets has been recovered and the comedy show tickets were returned to the buyer.
The Fugees canceled their tour just three days before it was set to begin. That included a stop in Philadelphia. Lauryn Hill and the Fugees were set to play The Mann Center on Wednesday, Aug. 21. That show and all other shows on their U.S. tour are canceled. No reason has been revealed, but ticketholders should have received information about receiving refunds.
A notorious cybercriminal group claims to have stolen personal data for 560 million Ticketmaster users. Here's what to know.
The Justice Department filed a federal lawsuit accusing Ticketmaster and its parent company Live Nation of illegally monopolizing the live entertainment industry.
In the wake of Taylor Swift ticketing problems, U.S. lawmakers say they'd support new limits on how much money can be made off ticket resales.
After spending years on the transplant list, a Temple Ph.D. student finally received a kidney. But that means she won’t be able to see her idol Beyoncé when the popstar is in Philly Wednesday on her Renaissance World Tour. Nikki DeMentri reports how the Beyhive is rallying around her.
The announcement comes amid increased pressure on the industry from debacles over exorbitant ticketing fees and as the president has urged Congress to pass legislation targeting other hidden costs paid by consumers throughout the economy.
Taylor Swift donated money to Philabundance while she performs in Philadelphia on The Eras Tour.
SEPTA is helping riders shake off traffic congestion by adding service to the Linc for Taylor Swift's concert.
Jan Carabeo reports.
A mega Swiftie from Levvittown is one of many facing off against Ticketmaster and parent-company Live Nation after the ticket fiasco last year.
Kerri Corrado reports.
This fall the Jonas Brothers will perform at the Wells Fargo Center on Sept. 21.
Fans of the British band complain that the event company's charges exceed the face value of concert tickets.
The show is in Camden, NJ on July 30.
Disappointed Swifties have filed a lawsuit against the ticket seller and its parent company, Live Nation Entertainment, who control 70% of the market, while Congress and the Justice Dept. are looking into their business.
Outside the hearing, angry music fans protested against Ticketmaster.
Lawmakers grilled a top executive from Ticketmaster's parent company after the service's inability to process orders for Taylor Swift's upcoming tour.
Leaders of Ticketmaster will go before Congress Tuesday.
Grands As Parents Inc., a Philadelphia nonprofit, supports grandparents who take on the role of parent when their children can't.
A Pennsylvania grandmother lost hundreds of thousands of dollars after falling for a fast‑growing online employment scam that promises easy money for simple "tasks."
Most retail and food establishments will remain open, but services like mail delivery will be suspended for the federal holiday.
Temperatures in the Philadelphia area will stay above freezing for much of the week.
A stretch of Spruce Street in Philadelphia's University City section is closed until further notice because of a water main break.
A stretch of Spruce Street in Philadelphia's University City section is closed until further notice because of a water main break.
Grands As Parents Inc., a Philadelphia nonprofit, supports grandparents who take on the role of parent when their children can't.
A person with measles traveled through Philadelphia International Airport last week, health officials said.
A Pennsylvania grandmother lost hundreds of thousands of dollars after falling for a fast‑growing online employment scam that promises easy money for simple "tasks."
Most retail and food establishments will remain open, but services like mail delivery will be suspended for the federal holiday.
Grands As Parents Inc., a Philadelphia nonprofit, supports grandparents who take on the role of parent when their children can't.
A Pennsylvania grandmother lost hundreds of thousands of dollars after falling for a fast‑growing online employment scam that promises easy money for simple "tasks."
A stretch of Spruce Street in Philadelphia's University City section is closed until further notice because of a water main break.
A person with measles traveled through Philadelphia International Airport last week, health officials said.
Several Pennsylvania communities will be under a Code Orange alert for pollution in the air on Monday.
A person was seriously injured in a hit-and-run in Washington Township early Sunday morning, police said.
After erosion from several major storms, New Jersey officials say federal relief is on the way for eroding South Jersey beaches.
February is Heart Awareness Month, and with Valentine's Day approaching, the holiday holds special meaning for a South Jersey family.
Video from a New Jersey police department's drone helped officers rescue a missing child in dense woods amid severely cold weather.
Quinton Law made history by becoming New Jersey's youngest active serving mayor and Moorestown Township's first Black mayor.
Ice is still impacting bodies of water around the Philadelphia area after a long stretch of cold temperatures.
Two firefighters and two residents were taken to the hospital after a house fire in Wilmington on Sunday, officials said.
Power companies across the Philadelphia region and Lehigh Valley are reporting some outages Saturday while high wind alerts are in effect.
The coldest air of the season is set to slide over the Philadelphia area this weekend, which could lead to frost quakes, ice quakes and lake quakes.
The man whom Jill Biden divorced for the eventual 46th President of the United States is now in jail on murder charges.
A person with measles traveled through Philadelphia International Airport last week, health officials said.
February is Heart Awareness Month, and with Valentine's Day approaching, the holiday holds special meaning for a South Jersey family.
As piles of snow melt across the Philadelphia region, research shows the salt used to prevent slipping could end up in the water supply.
Black History Month is poignant for one family after a man got a historic, innovative treatment at Children's Hospital of Philadelphia.
With a measles outbreak in Pennsylvania, local health experts want to send a message to families.
Move over, Wawa, "there's a new player in town." Customers shed light on Pennsylvania's heated rivalry as Sheetz opened its first store in Montgomery County.
Former Sheetz president and CEO Steve Sheetz has died at age 77, the Altoona-based company announced on Monday.
The post-Christmas return rush was underway at shops and malls across the Philadelphia area.
With product return fraud on the rise, an emerging company is using AI to help spot issues.
Here are mall opening and closing hours for the Christmas and Christmas Eve holidays around the Philly region.
A stretch of Spruce Street in Philadelphia's University City section is closed until further notice because of a water main break.
Police and fire crews are once again responding to the scene of a train fire that broke out Thursday.
More than 100 speed bumps near Philadelphia schools were installed improperly, a new report says.
The Downingtown Interchange on the Pennsylvania Turnpike reopened Wednesday night after a canopy over the toll booths collapsed.
A portion of Martin Luther King Jr. Drive remains closed as crews work on water infrastructure repairs.
Anthony Edwards won the Most Valuable Player award while leading his "Stars" team past their fellow Americans on the "Stripes" team 47-21 to win the final of the NBA All-Star Game.
The Reading Fightin Phils will play as the "Reading Iced Coffees" for their 23rd annual morning game Tuesday, Aug. 25.
Bryce Harper says he still doesn't understand why Dave Dombrowski suggested last year that he doesn't know if Harper is still an elite player.
U.S. Olympic gold medalist Breezy Johnson and her fiancé talks about the lead up to their engagement at 2026 Milano Cortina and a congratulations from Taylor Swift.
The Sixers rookie capped off his first apperance at the NBA All-Star weekend with two game-ending scores and an MVP trophy.
"Dawson's Creek" and "Varsity Blues" star James Van Der Beek has died at 48 years old.
The Pennsylvania Film Office has awarded $34 million for production on Season 3 of "Tires" and the fifth and final season of "Mayor of Kingstown."
Catherine O'Hara, known for her roles in "Home Alone," "Schitt's Creek" and "Beetlejuice," died on Jan. 30 at the age of 71.
Brad Arnold, the founder and lead singer of the 3 Doors Down has died following "his courageous battle with cancer," the rock band announced Saturday on social media.
Bad Bunny took the stage at halftime for the 2026 Super Bowl. Here's who else performed at Super Bowl 60.
Ukee Washington reports.
Natasha Brown reports.
Natasha Brown reports.
Natasha Brown reports.
Ukee Washington reports.
Middle school students in Philadelphia got the opportunity to do hands-on learning during the school district's five-day career and technical camp.
With her Girl Talk mentoring program, one Philadelphia teen turned her camp days into a safe space to discuss social issues young girls face every day.
Recent high school graduate Sylvain Farrell says his temporary position at a local clinic is the pathway to a full-time career.
A Philadelphia student won an award from NFL Films for his documentary on bringing back sports teams at his Kensington school.
A group of East Norriton eighth graders took what started as an Earth Day project and made a whole initiative.
Monday will be mostly cloudy around the Delaware Valley after an overnight system brought some slushy snow to the reason. That snow won't stick around long though; high temperatures will stay well above freezing the rest of the week.
Grandfamilies, or when grandparents step in to raise their grandchildren, often happen unexpectedly and without a roadmap. In North Philadelphia, a group of grandmothers is making sure no one has to do it alone.
A grandmother says from Berks County, Pennsylvania says she lost the money she expected to live on in retirement after falling for a fast‑growing online employment scam that promises easy money for simple "tasks."
The annual morning game is a tradition for the Double-A affiliate of the Philadelphia Phillies. The Reading Fightin Phils played as "Cream Chipped Beef" in 2024 and "Flapjacks" in 2025.
The Philadelphia Parking Authority is launching a pilot program to reduce traffic speeds and crashes around several city schools.