Eagles fan says StubHub ticket mix-up cost him $1,700 before refund
A Philadelphia Eagles fan says a ticket transfer mix-up left him without $1,700 worth of seats until StubHub reversed course and issued a refund.
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A Philadelphia Eagles fan says a ticket transfer mix-up left him without $1,700 worth of seats until StubHub reversed course and issued a refund.
Regulators allege Ticketmaster used deceptive pricing and sales tactics, costing consumers billions of dollars.
Ticketmaster and Live Nation are the subject of a new FTC lawsuit alleging the event services sold millions of tickets to brokers— often at a significant markup — despite limits that artists had placed on such sales.
It's unclear when Ticketmaster started using a verification process for transferring tickets and whether or not it happens with every transfer.
After a CBS News Philadelphia report about a Ticketmaster hack, some people questioned the security surrounding transferring tickets. Now, we're learning you might have to verify a transfer before you send off the tickets.
Ticketmaster is claiming some of its customers' digital tickets are being stolen through email scams. Here's what they told CBS News Philadelphia after we reached out.
Since CBS News Philadelphia has contacted Ticketmaster, one of the Eagles tickets has been recovered and the comedy show tickets were returned to the buyer.
The Fugees canceled their tour just three days before it was set to begin. That included a stop in Philadelphia. Lauryn Hill and the Fugees were set to play The Mann Center on Wednesday, Aug. 21. That show and all other shows on their U.S. tour are canceled. No reason has been revealed, but ticketholders should have received information about receiving refunds.
A notorious cybercriminal group claims to have stolen personal data for 560 million Ticketmaster users. Here's what to know.
The Justice Department filed a federal lawsuit accusing Ticketmaster and its parent company Live Nation of illegally monopolizing the live entertainment industry.
In the wake of Taylor Swift ticketing problems, U.S. lawmakers say they'd support new limits on how much money can be made off ticket resales.
After spending years on the transplant list, a Temple Ph.D. student finally received a kidney. But that means she won’t be able to see her idol Beyoncé when the popstar is in Philly Wednesday on her Renaissance World Tour. Nikki DeMentri reports how the Beyhive is rallying around her.
The announcement comes amid increased pressure on the industry from debacles over exorbitant ticketing fees and as the president has urged Congress to pass legislation targeting other hidden costs paid by consumers throughout the economy.
Taylor Swift donated money to Philabundance while she performs in Philadelphia on The Eras Tour.
SEPTA is helping riders shake off traffic congestion by adding service to the Linc for Taylor Swift's concert.
Jan Carabeo reports.
A mega Swiftie from Levvittown is one of many facing off against Ticketmaster and parent-company Live Nation after the ticket fiasco last year.
Kerri Corrado reports.
This fall the Jonas Brothers will perform at the Wells Fargo Center on Sept. 21.
Fans of the British band complain that the event company's charges exceed the face value of concert tickets.
The show is in Camden, NJ on July 30.
Disappointed Swifties have filed a lawsuit against the ticket seller and its parent company, Live Nation Entertainment, who control 70% of the market, while Congress and the Justice Dept. are looking into their business.
Outside the hearing, angry music fans protested against Ticketmaster.
Lawmakers grilled a top executive from Ticketmaster's parent company after the service's inability to process orders for Taylor Swift's upcoming tour.
Leaders of Ticketmaster will go before Congress Tuesday.
The Philadelphia region is chasing 90 degrees with mostly sunny skies on Sunday.
Alex Smalley has a two-shot lead in the PGA Championship.
Dozens of people gathered for the 2nd annual Delaware County Asian American, Native Hawaiian and Pacific Islander Heritage Month Festival.
Thousands of people across the country came together Saturday to remember the lives of Johnny and Matthew Gaudreau.
Cristopher Sánchez struck out a career-high 13 and earned his second career shutout as the Philadelphia Phillies blanked the Pittsburgh Pirates 6-0.
The Philadelphia region is chasing 90 degrees with mostly sunny skies on Sunday.
About 100 officers responded to the King of Prussia Mall on Saturday after a crowd tried to enter the mall and the Swatch store.
Alex Smalley has a two-shot lead in the PGA Championship.
Dozens of people gathered for the 2nd annual Delaware County Asian American, Native Hawaiian and Pacific Islander Heritage Month Festival.
Thousands of people across the country came together Saturday to remember the lives of Johnny and Matthew Gaudreau.
Dozens of people gathered for the 2nd annual Delaware County Asian American, Native Hawaiian and Pacific Islander Heritage Month Festival.
The PGA Championship has bumped up its prize fund by $1.5 million.
About 100 officers responded to the King of Prussia Mall on Saturday after a crowd tried to enter the mall and the Swatch store.
Two people were injured after a shooting in a McDonald's parking lot in Allentown Friday night, police say.
The PGA Championship isn't just drawing crowds to the course, it's bringing a surge of business to communities across Delaware County.
Thousands of people across the country came together Saturday to remember the lives of Johnny and Matthew Gaudreau.
The PrideFest parade Saturday will cross state lines, starting in Lambertville and ending in New Hope, where a full festival celebrates the reason for the season.
A recent college graduate in New Jersey is warning others to look for these red flags after she received a fake job offer.
As the Delaware Valley happily leaves a snowy winter behind, many can hardly wait to hit the Jersey Shore for Memorial Day weekend.
For the first time ever, the World Cup final will host a Super Bowl-style halftime show, with megawatt headliners Madonna, Shakira and BTS.
A Delaware man is in custody after he barricaded himself and started a fire inside a Wawa store on Limestone Road, police say.
A New Castle County, Delaware, refinery is starting repairs that could increase its sulfur dioxide emissions levels past permitted limits.
At 108 years old, Susan Young Browne still exercises, drives and visits the Dover, Delaware, senior center she's been a member of for more than 50 years.
Delaware State University students are taking off from Chandelle Airport in Dover as they work to become future Army aviators.
Crews were called out to the 2000 block of North Harrison Street for a reported blaze at a three-story building.
NAMI Montgomery County is hosting a mental health awareness and fundraising walk for the organization's free mental health programs.
The head of the World Health Organization says "our work is not over" to contain hantavirus after evacuations from a cruise ship hit by a deadly outbreak of the illness.
Doctors in New Jersey say an illness known as CHS that affects cannabis users is on the rise.
An American on the repatriation flight began showing symptoms of hantavirus and another "tested mildly PCR positive for the Andes virus," the Department of Health and Human Services says.
More than 100 people from a cruise ship dealing with an outbreak of the rare and deadly hantavirus are set to be disembarked.
The 2026 PGA Championship at Aronimink Golf Club is a huge boost for Pottstown, Pennsylvania-based Lessen the Loads.
Bars and restaurants in Newtown Square are gearing up for an influx of customers as the 2026 PGA Championship is here.
If you dine out in Philadelphia during the 2026 FIFA World Cup events, you could end up paying more.
Bimbo Bakeries USA employs over 20,000 people and has been headquartered in Horsham, Pennsylvania, for the past 17 years.
Photos by HughE Dillon
A Delaware woman died in a multi-vehicle crash on I-95 in South Philadelphia Tuesday night while her 4-year-old daughter was in the backseat, state police said.
A serious crash in Hainesport, New Jersey, forced Route 38 to close Thursday night.
The ramp from Front Street to northbound I-95 and the ramp from southbound I-95 to Front Street will reopen the afternoon of May 8 until the morning of May 11.
Breeze Airways launched its first flights out of Atlantic City International Airport just days after Spirit Airlines shut down suddenly.
The sudden shutdown of Spirit Airlines is having an outsized impact on Atlantic City International Airport, where the budget carrier accounted for about 75% of all flights.
Alex Smalley has a two-shot lead in the PGA Championship.
Cristopher Sánchez struck out a career-high 13 and earned his second career shutout as the Philadelphia Phillies blanked the Pittsburgh Pirates 6-0.
The PGA Championship has bumped up its prize fund by $1.5 million.
Kyle Schwarber is on a hot streak and so are the Philadelphia Phillies.
Kyle Schwarber hit his majors-leading 19th and 20th home runs of the season and Philadelphia rallied past Pittsburgh 11-9 in 10 innings.
Uzo Aduba and Darren Criss announced the 2026 Tony nominees for select categories on "CBS Mornings" on Tuesday.
If you dine out in Philadelphia during the 2026 FIFA World Cup events, you could end up paying more.
Call Your Mother, a Washington D.C. based bagel and deli chain, now has the keys to Metropolitan's Rittenhouse Square location.
The Philadelphia Museum of Art is embracing a statue it once kept at arm's length.
The "Dog Days Are Over" for the Flyers, but their return to the playoffs comes at the cost of the Florence + the Machine concert.
Ukee Washington reports.
Natasha Brown reports.
Natasha Brown reports.
Natasha Brown reports.
Ukee Washington reports.
Middle school students in Philadelphia got the opportunity to do hands-on learning during the school district's five-day career and technical camp.
With her Girl Talk mentoring program, one Philadelphia teen turned her camp days into a safe space to discuss social issues young girls face every day.
Recent high school graduate Sylvain Farrell says his temporary position at a local clinic is the pathway to a full-time career.
A Philadelphia student won an award from NFL Films for his documentary on bringing back sports teams at his Kensington school.
A group of East Norriton eighth graders took what started as an Earth Day project and made a whole initiative.
Shorts, sandals, sunglasses, and sunscreen. Sums up Sunday! Andrew Kozak reports.
Fans at Aronimink saw some great golf on Saturday. But they also experienced a special tribute in honor of National Armed Forces Day. Ryan Hughes reports.
The Swatch store at the King of Prussia Mall will remain closed Sunday after police say large groups of people stormed the property for a highly anticipated watch release. Eve Andersen reports.
As the third round of the PGA CHampionship wraps up, it's hard to not notice the chants from Eagles fans in attendance. Ryan Hughes reports.
Dozens of people gathered for the 2nd annual Delaware County Asian American, Native Hawaiian and Pacific Islander Heritage Month Festival.