Eagles fan says StubHub ticket mix-up cost him $1,700 before refund
A Philadelphia Eagles fan says a ticket transfer mix-up left him without $1,700 worth of seats until StubHub reversed course and issued a refund.
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A Philadelphia Eagles fan says a ticket transfer mix-up left him without $1,700 worth of seats until StubHub reversed course and issued a refund.
Regulators allege Ticketmaster used deceptive pricing and sales tactics, costing consumers billions of dollars.
Ticketmaster and Live Nation are the subject of a new FTC lawsuit alleging the event services sold millions of tickets to brokers— often at a significant markup — despite limits that artists had placed on such sales.
It's unclear when Ticketmaster started using a verification process for transferring tickets and whether or not it happens with every transfer.
After a CBS News Philadelphia report about a Ticketmaster hack, some people questioned the security surrounding transferring tickets. Now, we're learning you might have to verify a transfer before you send off the tickets.
Ticketmaster is claiming some of its customers' digital tickets are being stolen through email scams. Here's what they told CBS News Philadelphia after we reached out.
Since CBS News Philadelphia has contacted Ticketmaster, one of the Eagles tickets has been recovered and the comedy show tickets were returned to the buyer.
The Fugees canceled their tour just three days before it was set to begin. That included a stop in Philadelphia. Lauryn Hill and the Fugees were set to play The Mann Center on Wednesday, Aug. 21. That show and all other shows on their U.S. tour are canceled. No reason has been revealed, but ticketholders should have received information about receiving refunds.
A notorious cybercriminal group claims to have stolen personal data for 560 million Ticketmaster users. Here's what to know.
The Justice Department filed a federal lawsuit accusing Ticketmaster and its parent company Live Nation of illegally monopolizing the live entertainment industry.
In the wake of Taylor Swift ticketing problems, U.S. lawmakers say they'd support new limits on how much money can be made off ticket resales.
After spending years on the transplant list, a Temple Ph.D. student finally received a kidney. But that means she won’t be able to see her idol Beyoncé when the popstar is in Philly Wednesday on her Renaissance World Tour. Nikki DeMentri reports how the Beyhive is rallying around her.
The announcement comes amid increased pressure on the industry from debacles over exorbitant ticketing fees and as the president has urged Congress to pass legislation targeting other hidden costs paid by consumers throughout the economy.
Taylor Swift donated money to Philabundance while she performs in Philadelphia on The Eras Tour.
SEPTA is helping riders shake off traffic congestion by adding service to the Linc for Taylor Swift's concert.
Jan Carabeo reports.
A mega Swiftie from Levvittown is one of many facing off against Ticketmaster and parent-company Live Nation after the ticket fiasco last year.
Kerri Corrado reports.
This fall the Jonas Brothers will perform at the Wells Fargo Center on Sept. 21.
Fans of the British band complain that the event company's charges exceed the face value of concert tickets.
The show is in Camden, NJ on July 30.
Disappointed Swifties have filed a lawsuit against the ticket seller and its parent company, Live Nation Entertainment, who control 70% of the market, while Congress and the Justice Dept. are looking into their business.
Outside the hearing, angry music fans protested against Ticketmaster.
Lawmakers grilled a top executive from Ticketmaster's parent company after the service's inability to process orders for Taylor Swift's upcoming tour.
Leaders of Ticketmaster will go before Congress Tuesday.
After a harsh winter, potholes are emerging across Philadelphia, frustrating drivers and prompting city officials to push for new solutions.
Police say a father and son in Bensalem each possessed multiple images of child porn on their computer and phone.
Officials said access is an issue for many in Burlington County, home to almost half a million residents.
Police say an employee at the Cheltenham Planet Fitness was stabbed by a suspect who had previously been banned from the gym.
A three-day hockey tradition continues this week in Delaware County as the Finland-USA Exchange kicks off.
Two people, including an off-duty Philly police officer, were injured in a small plane crash in Northeast Philadelphia Wednesday, sources said.
After a harsh winter, potholes are emerging across Philadelphia, frustrating drivers and prompting city officials to push for new solutions.
Police say a father and son in Bensalem each possessed multiple images of child porn on their computer and phone.
Officials said access is an issue for many in Burlington County, home to almost half a million residents.
Police say an employee at the Cheltenham Planet Fitness was stabbed by a suspect who had previously been banned from the gym.
After a harsh winter, potholes are emerging across Philadelphia, frustrating drivers and prompting city officials to push for new solutions.
Police say a father and son in Bensalem each possessed multiple images of child porn on their computer and phone.
Police say an employee at the Cheltenham Planet Fitness was stabbed by a suspect who had previously been banned from the gym.
A three-day hockey tradition continues this week in Delaware County as the Finland-USA Exchange kicks off.
Enon Tabernacle Baptist Church in Philadelphia is aiming to pack 1 million meals on Holy Thursday to help feed families in need.
Officials said access is an issue for many in Burlington County, home to almost half a million residents.
North Wildwood declared an emergency about three weeks ago after a series of winter storms stripped away several feet of sand.
The Michigan Wolverines' star player, Yaxel Lendeborg, graduated from Pennsauken High School in South Jersey.
Police in Washington Township, Gloucester County, say a man stole a tow truck and drove it into oncoming traffic.
Surveillance video released by police shows a man talking with the bus driver and then appearing to punch them on Feb. 21.
Police are investigating what they believe to be human remains, including a skull, found in a wooded area in Wilmington this weekend.
TSA officer and union representative LaShanda Palmer says several members are missing car payments and struggling to care for their families.
Two people were killed and two others were wounded in a shooting in Wilmington Tuesday afternoon, police said.
A 17-year-old is in custody and another person is wanted by police in connection with an armed robbery outside the Christiana Mall in Newark, Delaware.
Three people died in a car crash involving a drunk driver early Saturday morning in Wilmington, Delaware, police say.
Officials said access is an issue for many in Burlington County, home to almost half a million residents.
Ariana Ugarte is among about 500 children who have had kidney transplants at St. Christopher's Hospital for Children in Philadelphia.
The welcome blast of warm weather is a nice treat for the Philadelphia region, but it's also bringing a big increase in pollen, which will trigger symptoms in people who have spring allergies.
About 35% of adults in a recent study reported getting less sleep than they needed, a habit that can have serious health impacts.
The Philadelphia Phillies play regular-season baseball next week. Before then: a race around Citizens Bank Park.
FIFA officials have canceled hundreds of hotel rooms in Philadelphia previously booked for this summer.
The Franklin Mall in Northeast Philadelphia is set to reopen Friday after being because of a fire, a spokesperson said.
The Franklin Mall in Northeast Philadelphia is closed until further notice following a fire, a mall security official said.
Move over, Wawa, "there's a new player in town." Customers shed light on Pennsylvania's heated rivalry as Sheetz opened its first store in Montgomery County.
Former Sheetz president and CEO Steve Sheetz has died at age 77, the Altoona-based company announced on Monday.
SEPTA said it has bought 24 used Bombardier Comets railcars from the Montreal public transportation system, Exo.
A plane experiencing a steering issue made an emergency landing at Philadelphia International Airport on Wednesday.
The AI-powered cameras on SEPTA trolleys started rolling last month. Starting April 1, you can get a $51 ticket for violations.
After a long winter, many speed cushions in Philadelphia are in dire need of repair, and some have even damaged car tires.
Starting Sunday, bus service will replace trains between Bridgeport Station and Norristown Transit Center until May 9.
A three-day hockey tradition continues this week in Delaware County as the Finland-USA Exchange kicks off.
Tyson Foerster returns to the Flyers' lineup after missing nearly 50 games with an arm injury as the team continues its playoff push.
Paul George scored a season-high 39 points, and the Philadelphia 76ers overcame Joel Embiid's absence because of an illness in a 153-131 victory over the Washington Wizards on Wednesday night.
Justin Crawford and Edmundo Sosa played the heroes Wednesday to deliver the Phillies a 6-5 comeback win over the Nationals.
The Michigan Wolverines' star player, Yaxel Lendeborg, graduated from Pennsauken High School in South Jersey.
In Center City, Chris' Jazz Cafe draws crowds each Tuesday through Saturday for live performances. But behind the scenes, another kind of performance unfolds each night.
Philadelphia's renowned restaurant scene has scored seven finalists for the 2026 James Beard Foundation Awards in Chicago.
A Las Vegas performer has sued Taylor Swift over the title of her hit album "The Life of a Showgirl," alleging it violates the performer's trademark.
The price hike raises the cost of the standard plan with ads by $1 per month and the cost of the standard and premium plans by $2.
Chuck Norris' family said his death at 86 was sudden, but did not share any details on the cause.
Ukee Washington reports.
Natasha Brown reports.
Natasha Brown reports.
Natasha Brown reports.
Ukee Washington reports.
Middle school students in Philadelphia got the opportunity to do hands-on learning during the school district's five-day career and technical camp.
With her Girl Talk mentoring program, one Philadelphia teen turned her camp days into a safe space to discuss social issues young girls face every day.
Recent high school graduate Sylvain Farrell says his temporary position at a local clinic is the pathway to a full-time career.
A Philadelphia student won an award from NFL Films for his documentary on bringing back sports teams at his Kensington school.
A group of East Norriton eighth graders took what started as an Earth Day project and made a whole initiative.
A 17-year-old uncle of a 3-year-old boy critically wounded in a possible accidental shooting in a South Philadelphia home has been charged, prosecutors said Thursday.
A spring break tradition continues in Delaware County, Pennsylvania, this week as the Finland-USA Exchange brings the Haverford Hawks and the Viikingit Club of Helsinki together in more ways than just on the ice. Nikki DeMentri reports.
Hundreds of volunteers filled Enon Tabernacle Baptist Church on Thursday with one goal: to help fight hunger across the Philadelphia region. Wakisha Bailey reports.
With TSA workers now getting back pay after a partial government shutdown that lasted weeks, travelers are hopeful that security lines at airports like Philadelphia International Airport will improve after a rough few weeks. Jan Carabeo reports.
The Borough of Parkside in Delaware County has a new council president, after the previous president, Dominic Capobianco, resigned after being charged with misusing $2,500 of borough funds on a borough gas card.