Eagles fan says StubHub ticket mix-up cost him $1,700 before refund
A Philadelphia Eagles fan says a ticket transfer mix-up left him without $1,700 worth of seats until StubHub reversed course and issued a refund.
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A Philadelphia Eagles fan says a ticket transfer mix-up left him without $1,700 worth of seats until StubHub reversed course and issued a refund.
Regulators allege Ticketmaster used deceptive pricing and sales tactics, costing consumers billions of dollars.
Ticketmaster and Live Nation are the subject of a new FTC lawsuit alleging the event services sold millions of tickets to brokers— often at a significant markup — despite limits that artists had placed on such sales.
It's unclear when Ticketmaster started using a verification process for transferring tickets and whether or not it happens with every transfer.
After a CBS News Philadelphia report about a Ticketmaster hack, some people questioned the security surrounding transferring tickets. Now, we're learning you might have to verify a transfer before you send off the tickets.
Ticketmaster is claiming some of its customers' digital tickets are being stolen through email scams. Here's what they told CBS News Philadelphia after we reached out.
Since CBS News Philadelphia has contacted Ticketmaster, one of the Eagles tickets has been recovered and the comedy show tickets were returned to the buyer.
The Fugees canceled their tour just three days before it was set to begin. That included a stop in Philadelphia. Lauryn Hill and the Fugees were set to play The Mann Center on Wednesday, Aug. 21. That show and all other shows on their U.S. tour are canceled. No reason has been revealed, but ticketholders should have received information about receiving refunds.
A notorious cybercriminal group claims to have stolen personal data for 560 million Ticketmaster users. Here's what to know.
The Justice Department filed a federal lawsuit accusing Ticketmaster and its parent company Live Nation of illegally monopolizing the live entertainment industry.
In the wake of Taylor Swift ticketing problems, U.S. lawmakers say they'd support new limits on how much money can be made off ticket resales.
After spending years on the transplant list, a Temple Ph.D. student finally received a kidney. But that means she won’t be able to see her idol Beyoncé when the popstar is in Philly Wednesday on her Renaissance World Tour. Nikki DeMentri reports how the Beyhive is rallying around her.
The announcement comes amid increased pressure on the industry from debacles over exorbitant ticketing fees and as the president has urged Congress to pass legislation targeting other hidden costs paid by consumers throughout the economy.
Taylor Swift donated money to Philabundance while she performs in Philadelphia on The Eras Tour.
SEPTA is helping riders shake off traffic congestion by adding service to the Linc for Taylor Swift's concert.
Jan Carabeo reports.
A mega Swiftie from Levvittown is one of many facing off against Ticketmaster and parent-company Live Nation after the ticket fiasco last year.
Kerri Corrado reports.
This fall the Jonas Brothers will perform at the Wells Fargo Center on Sept. 21.
Fans of the British band complain that the event company's charges exceed the face value of concert tickets.
The show is in Camden, NJ on July 30.
Disappointed Swifties have filed a lawsuit against the ticket seller and its parent company, Live Nation Entertainment, who control 70% of the market, while Congress and the Justice Dept. are looking into their business.
Outside the hearing, angry music fans protested against Ticketmaster.
Lawmakers grilled a top executive from Ticketmaster's parent company after the service's inability to process orders for Taylor Swift's upcoming tour.
Leaders of Ticketmaster will go before Congress Tuesday.
Cristopher Sánchez struck out six and became MLB's first 16-game winner as the Phillies beat the Marlins, 6-5, on Monday.
The signature summer fundraiser celebrates its golden anniversary this year, marking 50 years of unforgettable performances and magical nights under the stars in Fairmount Park. By HughE Dillon
Rickey Harper was arrested after allegedly killing Sheremy Gwenette Dillard in North Carolina.
Court records detail the expansive cocaine trafficking ring that snarled two Penn State University fraternities and led to charges against 14 people.
A Chester County teenager is getting ready to go back to school after recovering from a special kind of brain surgery.
Philadelphia police confirmed 29-year-old Alhassane Barry was the off-duty officer killed in a shooting on Sunday morning.
Cristopher Sánchez struck out six and became MLB's first 16-game winner as the Phillies beat the Marlins, 6-5, on Monday.
A masked man threatened and chased at least a half dozen people around City Hall and allegedly asked one woman if she was "ready to die."
Rickey Harper was arrested after allegedly killing Sheremy Gwenette Dillard in North Carolina.
Court records detail the expansive cocaine trafficking ring that snarled two Penn State University fraternities and led to charges against 14 people.
A Chester County teenager is getting ready to go back to school after recovering from a special kind of brain surgery.
Bucks County officials say Maria Bernarda Popol Garcia was killed by her boyfriend, who fled to Honduras after slashing her throat.
A masked man threatened and chased at least a half dozen people around City Hall and allegedly asked one woman if she was "ready to die."
Asbestos concerns forced Kensington High School to close at least for the rest of the calendar year for students and staff.
Scattered water quality tests on the Delaware and Schuylkill rivers found some unsafe levels of E. coli bacteria.
New Jersey floral designer Alisha Simone Bell said she puts her "whole heart" into every arrangement and every detail.
Two people were shot and killed in Millville Sunday morning, the Cumberland County Prosecutor's Office says.
A man has been arrested in connection with a boating crash that killed two kids off the coast of Ocean County, New Jersey.
After a brief period of relief in 2025, car insurance costs are climbing again across much of the country.
The week ends with a hot, sticky, and mostly dry day in the Philadelphia region before the NEXT Weather maker arrives Sunday.
A 54-year-old woman was killed by an alleged drunken driver who ran a stop sign in New Castle, Delaware, Saturday night, police said.
A 6-year-old boy riding a bike was injured when an SUV struck them in Port Penn, Delaware, on Sunday, New Castle County Paramedics said.
East Side Little League of West Chester is heading to Williamsport for the 2026 Little League Baseball World Series.
After a brief period of relief in 2025, car insurance costs are climbing again across much of the country.
The week ends with a hot, sticky, and mostly dry day in the Philadelphia region before the NEXT Weather maker arrives Sunday.
A Chester County teenager is getting ready to go back to school after recovering from a special kind of brain surgery.
An experimental treatment being tested in Philadelphia could offer new hope for people with ALS.
History is the backbone of a new back-to-school vaccine campaign in Camden, N.J., launched by Grandparents for Vaccines.
In 2012, Emily Whitehead was the first pediatric patient to get a breakthrough cancer treatment that saved her life and is now helping others.
One Philadelphia mom who didn't trust organ donation changed her mind after she watched what happened with her son, "Jimmy Jam."
New Jersey floral designer Alisha Simone Bell said she puts her "whole heart" into every arrangement and every detail.
On Tuesday, Pennsylvania took a major step in the fight against the negative impacts of social media, particularly on children.
Thieves are smashing windows and targeting trading card stores looking for valuable Pokémon cards, police in South Jersey say.
Customers lined up to support Somerdale Cold Cuts as it reopened after a copper theft.
While some assume landlords are required to provide air conditioning, the law is not nearly as clear-cut as it is for heat in the winter
Begining Sunday, several bus routes in Philadelphia are changing, including the addition of two new routes.
A deadly crash in Warminster is under investigation Sunday, police said.
PennDOT is advising drivers about an overnight closure on the Schuylkill Expressway westbound in West Philadelphia between 30th Street and the interchange with I-676 East.
Pennsylvania State Police are investigating two crashes, one of which was fatal, that happened hours apart on I-95 and I-76 in Philadelphia.
An overturned tractor trailer blocked traffic on the southbound lanes of Route 55 after a crash early Monday morning in Gloucester County, New Jersey.
Cristopher Sánchez struck out six and became MLB's first 16-game winner as the Phillies beat the Marlins, 6-5, on Monday.
Bruno Damiani scored his first two goals of the season, and the Philadelphia Union rallied from two goals down to beat New York City FC 3-2 on Sunday night at Yankee Stadium.
Bryan De La Cruz hit a two-run single in the eighth inning and the Philadelphia Philles overcame a five-run deficit to beat the Minnesota Twins 7-5 and sweep the three-game series.
Islam Makhachev sets a UFC record with his 17th straight victory, defeating Ian Machado Garry by unanimous decision at UFC 330 on Saturday night.
Ja'Kobi Lane had a 16-yard touchdown catch during a promising night for Ravens rookie receivers, and Baltimore beat the Philadelphia Eagles 24-7 in the preseason opener for both teams.
Hayden Panettiere, who starred in "Remember the Titans" as a child actor and rose to fame in the series "Heroes," has died at the age of 36. The coroner's office says she was found in cardiac arrest.
Emily Mello is joining Mural Arts Philadelphia and will replace Jane Golden, who is leaving after more than 40 years with the organization.
The Philadelphia theater program created for Black girls returns with an original production exploring identity, immigration and the stories often left untold.
Vincent Pastore played Salvatore "Big Pussy" Bonpensiero on all six seasons of "The Sopranos," which aired from 1999 to 2007.
The Regal movie theater in King of Prussia said its IMAX 70mm projector is working again after an outage that affected screenings of "The Odyssey."
Ukee Washington reports.
Natasha Brown reports.
Natasha Brown reports.
Natasha Brown reports.
Ukee Washington reports.
Middle school students in Philadelphia got the opportunity to do hands-on learning during the school district's five-day career and technical camp.
With her Girl Talk mentoring program, one Philadelphia teen turned her camp days into a safe space to discuss social issues young girls face every day.
Recent high school graduate Sylvain Farrell says his temporary position at a local clinic is the pathway to a full-time career.
A Philadelphia student won an award from NFL Films for his documentary on bringing back sports teams at his Kensington school.
A group of East Norriton eighth graders took what started as an Earth Day project and made a whole initiative.
Monday marks 60 days since the U.S. and Iran signed a memorandum of understanding that called for a wider peace deal to be negotiated within that timeframe.
Opening statements began Monday in the trial of a man accused of orchestrating the killing of rapper Tupac Shakur, the start of weeks of testimony revisiting what happened on a Las Vegas night nearly 30 years ago.
The "New Bus Network," formerly called the "Bus Revolution," is the transit authority's first comprehensive redesign of the system in its six-decade history.
Bill Kelly is tracking thunderstorms in the Philadelphia region on Monday night. Here's the latest NEXT Weather forecast.
Ava Clopton, 9, asked the Eagles if they could meet her and other patients at Children's Hospital of Philadelphia ahead of her checkup. The team then invited her to training camp.