Call Kurtis: Travelers using online system still waiting for their passports
"They shouldn't be doing a beta and using us."
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"They shouldn't be doing a beta and using us."
Someone attempted to cash a $37 check made out to the power company that Dottie and Charlie Leighton dropped in the blue mailbox. However, the amount was changed to nearly $10,000. Dottie Leighton stated that mail thieves could potentially empty out a whole bank account, but luckily the issue was caught. Investigators believe that in some cases, mail thieves fish out mail using homemade devices or stolen master keys, also known as arrow keys.
When a Penn Valley viewer found out the local Peet's wouldn't accept a Peet's gift card, she called on Kurtis Ming to investigate.
When an El Dorado Hills viewer kept getting her phone lines taxed from a city she hadn't lived in for years, it was time to call on Kurtis Ming to investigate. It's something you may want to check on in your bill, too.
When an El Dorado Hills viewer kept getting her phone lines taxed from a city she hadn't lived in for years, it was time to call on Kurtis Ming to investigate. It's something you may want to check on in your bill, too.
They are called EMV chips and are on almost every debit or credit card we use these days. It's a security feature intended to cut down on fraud. But why would a state program that puts money back into your hands agree to send out cards without that protection?
They are called EMV chips and are on almost every debit or credit card we use these days. It's a security feature intended to cut down on fraud. But why would a state program that puts money back into your hands agree to send out cards without that protection?
A Carmichael viewer said he got charged for HVAC parts he didn't need, so he called on Kurtis Ming to investigate.
A Carmichael viewer said he got charged for HVAC parts he didn't need, so he called on Kurtis Ming to investigate.
The state of California is extending the tax deadline for counties declared FEMA Disaster Counties. Sacramento and Yolo counties are included.
In this segment, Kurtis covers SNAP payments ending for millions across the country, new stats suggesting the gender pay gap isn't narrowing, and the return of the KFC Double Down.
A summer house party was posted to Snapchat. Before the night was over, a 20-year-old man was dead. And since then, his case has gone cold.
A Paradise viewer says they were having problems getting the custom pool they ordered.
The new deadline is October 16 and is for FEMA disaster counties including Sacramento, San Joaquin, Yolo, Yuba, Colusa, El Dorado, Sutter, Stanislaus and Solano.
When the moving company drove off with George Hunter's stuff for his move to Georgia, he didn't expect he'd have to fight to get it back after he says they jacked up the price, mid-move, and wouldn't return his stuff.
A Carmichael viewer says his internet company left an eyesore outside his house. After trying for months to get it fixed, it was time to call Kurtis to investigate.
A Carmichael viewer says his internet company left an eyesore outside his house. After trying for months to get it fixed, it was time to call Kurtis to investigate.
A Sacramento viewer was afraid he'd lose internet after workers left a junction box open. Storms were approaching and he said they wouldn't come back out. It was time to call on Kurtis Ming.
A Sacramento viewer was afraid he'd lose internet after workers left a junction box open. Storms were approaching and he said they wouldn't come back out.
A new report shows fewer homes are being built across the U.S. The Census Bureau reported that, for the fifth month in a row, new home construction fell by 4.5% in January from December—that's down more than 20% from a year ago. Reports show mortgage rates have also dropped since November.
A group of women is suing a beauty brand, claiming its products are unsafe to use. They allege the ingredients cause allergic reactions. The company fired back, saying independent tests have proven its products are safe. They're calling the claims baseless. The women are seeking more than $75,000 in damages.
As the Franchise Tax Board tells people to quickly spend their gas tax rebates in response to reports of fraud, one Antelope viewer called Kurtis when most of the money on her card was spent by someone else.
As the Franchise Tax Board tells people to quickly spend their gas tax rebates in response to reports of fraud, one Antelope viewer called Kurtis when most of the money on her card was spent by someone else.
It's tax season, and that's stressful, but you may not have to pay for tax software or a professional. In fact, there are quite a few programs out there offering free tax help, including programs for seniors and those bringing in less than $66,000 last year.
It's tax season, and that's stressful, but you may not have to pay for tax software or a professional. In fact, there are quite a few programs out there offering free tax help, including programs for seniors and those bringing in less than $66,000 last year.
"Tonight, at my direction as Commander in Chief, the United States launched a powerful and deadly strike against ISIS Terrorist Scum in Northwest Nigeria," President Trump said.
The National Weather Service has issued a tornado warning in Santa Cruz County Thursday afternoon.
Families packed Saint Bernard's Catholic Church in Tracy on Christmas Eve, filling the pews and crowding into the lobby as the sanctuary reached capacity.
A storm system moving north through the Greater Sacramento region has brought more heavy rain and thunderstorms on Christmas.
In his first Christmas homily, Pope Leo lamented conditions for Palestinians in Gaza and urged Ukraine and Russia to engage in direct talks to end their wr.
A storm system moving north through the Greater Sacramento region has brought heavy rain, thunderstorms and strong winds on Christmas.
Most major retail stores and grocery chains are closed on Christmas Day, with some exceptions.
Two people were critically hurt after a plane crashed into a North Sacramento field early Wednesday afternoon, authorities say.
"Tonight, at my direction as Commander in Chief, the United States launched a powerful and deadly strike against ISIS Terrorist Scum in Northwest Nigeria," President Trump said.
The National Weather Service has issued a tornado warning in Santa Cruz County Thursday afternoon.
Crew members of flight 2026 reported a bird strike not long after the flight took off from the Sacramento airport, Alaska Airlines said on Tuesday.
Among the photos are familiar names like Copeland's Sports and the Waldenbooks store. Visitors will also find vintage clothing and accessories, including limited-edition Hello Kitty overalls and old shopping bags from a time before online shopping existed.
The Lake County Sheriff's Office said three people from Sacramento and one from the Bay Area were arrested as suspects in burglaries that happened in Upper Lake, Nice and Ukiah.
Sacramento police on Sunday said a thief stole a portion of a public artwork that is located in North Sacramento.
The rider of the electric unicycle was taken to the hospital with moderate injuries.
A California Highway Patrol task force this month arrested 13 people and recovered over $800,000 in stolen merchandise in connection with an organized retail theft ring that operated across Northern California.
Pacific Grove police identified the missing swimmer as a 55-year-old Monterey County woman and said that search efforts were suspended on Monday.
California's commercial Dungeness crab season is set to open on January 5 with limits on the number of commercial traps because of the risk of humpback whale entanglements, authorities said Friday.
The DMV said it is giving Tesla Motors 60 days to address its misleading use of "autopilot," or it could have its dealer license temporarily suspended.
The share of borrowers who are 30-plus days late on paying back their loans is now at 11%.
Dennis Schroder made a 3-pointer with 2.2 seconds remaining in overtime, lifting the Sacramento Kings to a 125-124 victory over the Houston Rockets.
Deni Avdija had 24 points, 10 assists and seven rebounds and the Portland Trail Blazers beat the Sacramento Kings 98-93 on Saturday night to sweep a home-and-home series.
Sacramento Kings center Domantas Sabonis will miss another month due to a left knee injury.
The Sonora High School football team was undefeated this season and their celebration Thursday evening, taking their on-the-field title to the streets of their home downtown, was fit for champions.
Deni Avdija made two free throws with 1.5 seconds left in overtime for the last of his 35 points, and the Portland Trail Blazers outlasted the Sacramento Kings 134-133 on Thursday night to open a home-and-home set.
"Tonight, at my direction as Commander in Chief, the United States launched a powerful and deadly strike against ISIS Terrorist Scum in Northwest Nigeria," President Trump said.
The Justice Department said the process of releasing the Epstein files may take "a few more weeks" due to the volume of materials.
More say they will probably talk about family or health, rather than politics, as they gather for the holidays.
President Trump said TV broadcast licenses should be revoked if newscasts and late-night shows are almost entirely negative about him and the GOP.
The Department of Homeland Security says it's replacing its longstanding lottery system for H-1B work visas with an approach that prioritizes skilled, higher-paid foreign workers.
Millions of people with an Affordable Care Act health plan face a massive jump in premiums next year — this chart shows just how much.
A steady stretch of nonstop fog over the last couple of weeks isn't just dampening moods, it may be taking a toll on physical health as well.
California's public health department said one person has died and several others have suffered severe liver damage due to eating toxic mushrooms that were foraged.
The plan is to embed street medicine training directly into residency programs across multiple hospitals.
Consumers with the imported pans should throw them away due to the severe health risks posed by lead, the agency warns.
Finding the perfect dress isn't easy, but now, selling them could become a lot more challenging.
This weekend, Placer County is hosting its annual Sip Into Spring event, offering free or discounted tastings at more than 20 wineries along what's known as the Placer Wine Trail.
From fruits and veggies to car parts, economists project that businesses will pass along the cost of the tariffs to customers.
An economic blackout was underway Friday as activists nationwide encouraged people not to spend their money at large corporations, retailers and fast-food chains for 24 hours.
San Joaquin County's retail theft reporting app has only been around for six months and is already bringing a sense of calmness to local business owners.
President Trump and Gov. Gavin Newsom have made several different claims about California gas prices. Here's what we found.
This year-long investigation provides an unprecedented look at California's one-party supermajority legislature through the eyes of grieving parents who discover how California lawmakers kill popular bills by not voting.
This year-long investigation by CBS News California investigative correspondent Julie Watts examines the many components of California's new tougher-on-crime law.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
The California Highway Patrol captain accused of workers' compensation fraud was the commander in charge of the fatal Mahaney Park shootout in Roseville, three officers who worked under him at the time of the shootout said.
CBS13 and the Call Kurtis consumer investigative team devised an idea on how to lower what consumers owe on their credit cards -- and it begins with a simple phone call.
No one wants to think about death. However, it's important to plan on what happens to your digital assets after you die.
After spending $18,000 on waterproof laminate floors, a Natomas couple spotted damage after the first cleaning.
More than a year after Hai Pham canceled the trial membership, he kept getting charged every month for it.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
More than two dozen structures were destroyed in a wildfire in the eastern Sierra Nevada mountains on Wednesday afternoon, officials said.
Clean-up has started in Chinese Camp after the TCU September Lightning Complex Fire ripped through the Gold Rush town earlier this month.
The fires burning in Calaveras and Tuolumne County caused air quality officials to issue a smoke advisory, warning people that the air quality may be unhealthy for sensitive groups.
The TCU Lightning Complex fires have burned nearly 14,000 acres in Central California, but in a Saturday update, Cal Fire said containment was at 42%.
A vegetation fire near El Dorado Hills broke out on Labor Day, quickly growing in size and prompting evacuations, officials said.
A Sacramento County dog picked up thousands of miles from home after he went missing five years ago was reunited with his family on Wednesday.
What started as a suspicious circumstances call for Rancho Cordova police ended with a newborn surprise.
A once-empty lot behind Church of the Cross in north Modesto now hosts a thriving community garden with more than 140 plots and growers from across the globe.
A Sacramento-area middle school history and English teacher is in the running to win big as America's Favorite Teacher, a title her students think she is more than worthy of being awarded.
Junior Romello Bruhn of Woodland Christian High School is closer than ever to scoring 3,000 career points, something only 13 high school athletes have accomplished in California state history.
The warning is in effect until 3 p.m. for large hail and damaging wind gusts.
Find out what kind of weather we're expecting on Christmas and how long this storm will be sticking around.
Some people are waking up without power on Christmas Day as another strong storm moves through Northern California.
Charlie Lapastora reports.
Heavy snow and strong winds continue to impact holiday travel to the Sierra.