Verizon offers customers $20 credit for widespread outage
Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
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Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
Verizon must "evolve as a company" by slashing costs and restructuring, the wireless telecom's chief executive told employees.
In responses to customer complaints on social media, Verizon said Saturday it was aware of a "software issue impacting wireless service for some customers."
Two suspects are in custody after dozens of iPhones were taken from a Verizon store in Antelope and tracked to the Woodland area, deputies said.
Verizon has a recommendation for people still having trouble getting service on their mobile phones after a massive outage.
Verizon customers reported their mobile phone service was down in cities across the U.S., giving them only SOS mode.
A rural community in El Dorado County is upset about a proposed Verizon cellphone tower being built in their neighborhood.
The deadline for eligible current and former subscribers to submit a claim or mail it is Monday, April 15, 2024.
Beyoncé announced she's dropping a new album, minutes after starring in a clue-laden Verizon commercial about "breaking the internet" aired shortly after the 2024 Super Bowl halftime show.
When an El Dorado Hills viewer kept getting her phone lines taxed from a city she hadn't lived in for years, it was time to call on Kurtis Ming to investigate. It's something you may want to check on in your bill, too.
Sacramento Mayor Darrell Steinberg is trying to position the city as a demonstration hub for new technology, but with anything new comes questions about public safety.
Two people are behind bars after reportedly stealing $3,000 of property from a Verizon store Wednesday.
After Verizon Wireless chose Sacramento as one of its first 5G markets, it turned an early 5G Home installation last fall into a media event.
Verizon said Monday that the New York company will be organized into four groups at the start of the year: Consumer, Business, Media, and Global Network & Technology.
Lodi police are looking for four suspects involved in a robbery of a Verizon Store in the 1500 block of S. Lower Sacramento Road in September.
Cellular companies such as Verizon are looking to challenge traditional cable companies with residential internet service that promises to be ultra-fast, affordable and wireless.
A hearing is set to happen at the State Capitol on Friday to figure out why Verizon throttled data to first responders during the Mendocino Complex Fire.
Firefighters battling the largest blaze in California history say Verizon throttled their data, crippling important resources during the emergency.
Sacramento will be the first city in the country to get 5G cell service later this summer, but health concerns are now being raised about the equipment.
Verizon Communications will create a new company called Oath after it completes its $4.5 billion acquisition of Yahoo and melds the troubled internet company with its AOL operations.
Is Verizon planning to spy on its customers? You might conclude that it is after reading Verizon's privacy policy on an upcoming AppFlash service, which promises easier access to search and apps on Android phones. The policy says Verizon may share data on features and services you use, along with the list of apps you have installed on your phone, with other Verizon businesses to target ads.
Verizon is buying Yahoo for $4.83 billion, marking the end of an era for a company that once defined the internet.
When Carlson called Verizon, he says they told him he couldn't close the account, because his Social Security number didn't match the one they had on file.
Residents wanted CBS13 to attend a meeting between them and their homeowner's association's board of directors, but the board kept us out.
At the peak of the problem, it wasn't just Comcast, but also a Verizon outage. Cable TV, home Internet and phones, as well as cellphones were affected from Vacaville to Fairfield.
Two men died after a vehicle sped through active railroad crossing arms in San Joaquin County Saturday evening, the California Highway Patrol said.
On Saturday, a pilot and former prisoner of that war was remembered for the life he lived and what his eventual return, captured in an iconic photograph, symbolized for the nation.
The Yuba County Sheriff's Department said they responded to a report of a verbal altercation at a gathering on Friday and arrived at the scene to find a man who had been shot. Deputies have arrested two suspects in connection with the shooting.
Robert Mueller served as FBI director from 2001 to 2013 and led the investigation into allegations of Russian meddling in the 2016 presidential election.
Around 9:30 p.m. Friday, Sacramento County sheriff's deputies were sent to a home after a juvenile called 911 and said her dad was attacking her mom. The sheriff's office said the caller and two other juveniles ran from the home and hid while deputies got to the scene.
Two men died after a vehicle sped through active railroad crossing arms in San Joaquin County Saturday evening, the California Highway Patrol said.
On Saturday, a pilot and former prisoner of that war was remembered for the life he lived and what his eventual return, captured in an iconic photograph, symbolized for the nation.
The Iran war is nearing the three-week mark as about 2,200 more U.S. Marines and three more warships are headed toward the region, two U.S. officials say.
The Yuba County Sheriff's Department said they responded to a report of a verbal altercation at a gathering on Friday and arrived at the scene to find a man who had been shot. Deputies have arrested two suspects in connection with the shooting.
Robert Mueller served as FBI director from 2001 to 2013 and led the investigation into allegations of Russian meddling in the 2016 presidential election.
Parts of Downtown Sacramento have sidewalks that are 150 years old, and next week, city leaders will consider spending more than $1 million to help restore them.
A teachers' strike at the Natomas Unified School District in Sacramento ended Thursday morning, after both sides announced a tentative agreement.
There's a push to start charging property owners who have vacant buildings or undeveloped land in Sacramento, but some are concerned that new fees could discourage development.
More than a dozen people have been killed by cars so far this year on Sacramento streets, and on Tuesday night, the city council debated what can be done to reduce future fatalities.
Twin Rivers Unified School District teachers went on strike nine days ago and, as of Tuesday afternoon, were back at the bargaining table.
Lawmakers in the California state legislature said they are moving to designate "Farmworkers Day" as a state holiday following sexual abuse allegations against Cesar Chavez.
A Chilean national on Monday pleaded guilty to a string of bank and ATM robberies for his role in a robbery crew using sophisticated tactics to steal more than $5 million in California, Oregon and Washington, prosecutors announced on Tuesday.
Serious allegations against late labor leader and civil rights activist Cesar Chavez have prompted the union he co-founded to abstain from this year's Cesar Chavez Day activities.
San Jose, Livermore, Napa, Concord, and many other inland areas will be within reach of the 90° mark, which would either tie or break all-time record warm temperatures for March. The reason? A strong area of high pressure is building overhead.
The war with Iran is now leading to growing concerns among California farmers over a fertilizer shortage, with many fertilizing products coming from shipments that are stuck in the Persian Gulf. tuck in the Persian Gulf.
A dispute over a youth baseball contract in Ceres escalated into a physical confrontation between league leaders and a city employee, raising questions about control of a long-standing community program and potential changes to its funding.
Rookie VJ Edgecombe scored a career high 38 points with 11 assists, and Justin Edwards added 32 points as the 76ers beat the Sacramento Kings 139-118.
San Francisco Giants pitcher Hayden Birdsong will undergo Tommy John surgery and miss the entire season.
It's Women's History Month and a community college in Stockton is - making history - as the San Joaquin Delta College Mustangs become the school's first women's basketball team to win a state title.
All eyes are on new San Francisco Giants manager Tony Vitello as he makes the big jump from coaching the University of Tennessee to major league manager despite no previous professional experience as a player or coach.
Robert Mueller served as FBI director from 2001 to 2013 and led the investigation into allegations of Russian meddling in the 2016 presidential election.
Wait times aren't expected to improve until government funding is restored and TSA officers receive paychecks.
A federal judge has struck down some of the Defense Department's strict controls on how journalists with access to the Pentagon are allowed to report — ending a policy that caused many news outlets to leave the Pentagon.
The FCC announced Thursday that it had approved the $6.2 billion merger of major broadcast station owners Nexstar and Tegna.
Lawmakers in the California state legislature said they are moving to designate "Farmworkers Day" as a state holiday following sexual abuse allegations against Cesar Chavez.
Food containing norovirus may smell and taste normal but still cause serious illness if consumed, FDA warns.
HHS Secretary RFK Jr. wants the popular coffee chains to prove their surgery drinks are safe for teens and suggested the Trump administration could place limits on your cup of coffee.
Public health officials say they've confirmed two cases of measles in Sacramento County.
Multiple elephant seal pups along the Northern California coast have tested positive for the deadly avian influenza, or bird flu, according to new research from the University of California.
Here's what to know about TrumpRx, including how it works, who can use it, and how much money it can save.
Finding the perfect dress isn't easy, but now, selling them could become a lot more challenging.
This weekend, Placer County is hosting its annual Sip Into Spring event, offering free or discounted tastings at more than 20 wineries along what's known as the Placer Wine Trail.
From fruits and veggies to car parts, economists project that businesses will pass along the cost of the tariffs to customers.
An economic blackout was underway Friday as activists nationwide encouraged people not to spend their money at large corporations, retailers and fast-food chains for 24 hours.
San Joaquin County's retail theft reporting app has only been around for six months and is already bringing a sense of calmness to local business owners.
President Trump and Gov. Gavin Newsom have made several different claims about California gas prices. Here's what we found.
This year-long investigation provides an unprecedented look at California's one-party supermajority legislature through the eyes of grieving parents who discover how California lawmakers kill popular bills by not voting.
This year-long investigation by CBS News California investigative correspondent Julie Watts examines the many components of California's new tougher-on-crime law.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
The California Highway Patrol captain accused of workers' compensation fraud was the commander in charge of the fatal Mahaney Park shootout in Roseville, three officers who worked under him at the time of the shootout said.
CBS13 and the Call Kurtis consumer investigative team devised an idea on how to lower what consumers owe on their credit cards -- and it begins with a simple phone call.
No one wants to think about death. However, it's important to plan on what happens to your digital assets after you die.
After spending $18,000 on waterproof laminate floors, a Natomas couple spotted damage after the first cleaning.
More than a year after Hai Pham canceled the trial membership, he kept getting charged every month for it.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
Six months after a California wildfire destroyed dozens of homes in the Tuolumne County community of Chinese Camp, officials say debris removal is now complete and properties are being returned to their owners.
A man has been arrested and charged in connection with the Tiger Fire that burned 118 acres in California's Amador County last summer and forced evacuations near Pioneer.
A major home developer is rethinking how communities are built in wildfire-prone areas and the future is taking shape in El Dorado County.
San Joaquin County secured a grant aimed at helping to build a wildfire protection plan for the entire county.
More than two dozen structures were destroyed in a wildfire in the eastern Sierra Nevada mountains on Wednesday afternoon, officials said.
A Sacramento County dog picked up thousands of miles from home after he went missing five years ago was reunited with his family on Wednesday.
What started as a suspicious circumstances call for Rancho Cordova police ended with a newborn surprise.
A once-empty lot behind Church of the Cross in north Modesto now hosts a thriving community garden with more than 140 plots and growers from across the globe.
A Sacramento-area middle school history and English teacher is in the running to win big as America's Favorite Teacher, a title her students think she is more than worthy of being awarded.
Junior Romello Bruhn of Woodland Christian High School is closer than ever to scoring 3,000 career points, something only 13 high school athletes have accomplished in California state history.
The owner of the Stockton 99 Speedway says he's doing better thanks to all the support from the community.
Here's a look at the weather forecast Saturday evening.
The war in Iran isn't just impacting oil prices. It's also hitting California farmers.
The holy month of Ramadan has ended for the estimated 2 billion muslims around the world. In the Sacramento area, the local muslim community gathered on Friday for Eid celebrations.
Nina Burns reports.