Verizon offers customers $20 credit for widespread outage
Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
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Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
Verizon must "evolve as a company" by slashing costs and restructuring, the wireless telecom's chief executive told employees.
In responses to customer complaints on social media, Verizon said Saturday it was aware of a "software issue impacting wireless service for some customers."
Two suspects are in custody after dozens of iPhones were taken from a Verizon store in Antelope and tracked to the Woodland area, deputies said.
Verizon has a recommendation for people still having trouble getting service on their mobile phones after a massive outage.
Verizon customers reported their mobile phone service was down in cities across the U.S., giving them only SOS mode.
A rural community in El Dorado County is upset about a proposed Verizon cellphone tower being built in their neighborhood.
The deadline for eligible current and former subscribers to submit a claim or mail it is Monday, April 15, 2024.
Beyoncé announced she's dropping a new album, minutes after starring in a clue-laden Verizon commercial about "breaking the internet" aired shortly after the 2024 Super Bowl halftime show.
When an El Dorado Hills viewer kept getting her phone lines taxed from a city she hadn't lived in for years, it was time to call on Kurtis Ming to investigate. It's something you may want to check on in your bill, too.
Sacramento Mayor Darrell Steinberg is trying to position the city as a demonstration hub for new technology, but with anything new comes questions about public safety.
Two people are behind bars after reportedly stealing $3,000 of property from a Verizon store Wednesday.
After Verizon Wireless chose Sacramento as one of its first 5G markets, it turned an early 5G Home installation last fall into a media event.
Verizon said Monday that the New York company will be organized into four groups at the start of the year: Consumer, Business, Media, and Global Network & Technology.
Lodi police are looking for four suspects involved in a robbery of a Verizon Store in the 1500 block of S. Lower Sacramento Road in September.
Cellular companies such as Verizon are looking to challenge traditional cable companies with residential internet service that promises to be ultra-fast, affordable and wireless.
A hearing is set to happen at the State Capitol on Friday to figure out why Verizon throttled data to first responders during the Mendocino Complex Fire.
Firefighters battling the largest blaze in California history say Verizon throttled their data, crippling important resources during the emergency.
Sacramento will be the first city in the country to get 5G cell service later this summer, but health concerns are now being raised about the equipment.
Verizon Communications will create a new company called Oath after it completes its $4.5 billion acquisition of Yahoo and melds the troubled internet company with its AOL operations.
Is Verizon planning to spy on its customers? You might conclude that it is after reading Verizon's privacy policy on an upcoming AppFlash service, which promises easier access to search and apps on Android phones. The policy says Verizon may share data on features and services you use, along with the list of apps you have installed on your phone, with other Verizon businesses to target ads.
Verizon is buying Yahoo for $4.83 billion, marking the end of an era for a company that once defined the internet.
When Carlson called Verizon, he says they told him he couldn't close the account, because his Social Security number didn't match the one they had on file.
Residents wanted CBS13 to attend a meeting between them and their homeowner's association's board of directors, but the board kept us out.
At the peak of the problem, it wasn't just Comcast, but also a Verizon outage. Cable TV, home Internet and phones, as well as cellphones were affected from Vacaville to Fairfield.
Firefighters say working smoke alarms woke a family as a fire tore through their home's garage Friday morning.
An East Sacramento eatery that has been in business for decades is set to close.
The eye drops — sold under multiple brands — have been recalled over concerns about sterility, according to the FDA.
Iran claims it shot down a U.S. fighter jet, and two sources confirmed to CBS News that a search and rescue operation was underway.
Experts don't expect military action soon. But actual regime change is complicated.
No candidate topped 30% in last year’s Sacramento mayor primary. Now, there’s a push to eliminate it and allow voters to pick more than one candidate.
Firefighters say working smoke alarms woke a family as a fire tore through their home's garage Friday morning.
Police say they've been successful in reducing these types of violent crimes, but one advocate says the city still isn't doing enough.
Despite recent rain and snow in Northern California, state water officials say the Sierra snowpack remains near historic lows, raising concerns about water availability during the hot summer months.
An East Sacramento eatery that has been in business for decades is set to close.
Last year, six people ran for Sacramento mayor and no one got more than 30% of the vote during the primary election. Now, there's a push to eliminate the primary and allow voters to choose more than one candidate.
A young girl was blindsided near her Natomas home Wednesday afternoon when her mother says a man crouching behind a utility box jumped out and attacked her from behind as she rode her bike.
Friday marks four years since the worst mass shooting in Sacramento history. Since then, police say they've been successful in reducing these types of violent crimes. One advocate says the city still isn't doing enough.
A new type of home may soon be rolling into Sacramento. City leaders are considering allowing people to live in cottages mounted on wheels.
One person was killed in a hit-and-run collision between two vehicles in Sacramento on Friday evening, police said.
A home-based food movement has been heating up in California, with home cooks turning their beloved family recipes into small businesses.
A magnitude 4.6 earthquake struck in Santa Cruz County early Thursday morning and was felt by residents throughout the Bay Area.
California's snowpack could be the second-lowest on record after a hot March, state water officials said on Wednesday.
California will require artificial intelligence companies to implement safety and privacy guardrails under a new order from Gov. Gavin Newsom.
California will now observe March 31 as Farmworkers Day after Gov. Gavin Newsom signed legislation on Thursday officially renaming what has been known as Cesar Chavez Day after sexual assault allegations against the late labor leader came to light.
The Athletics' home opener is Friday at Sutter Health Park in West Sacramento, but just one day earlier, their Single-A affiliate, the Stockton Ports, kicked off opening day in downtown Stockton.
DeRozan reached 26,688 career points, moving him past Dominique Wilkins (26,668) into 17th place on the NBA's all-time list.
Drake Baldwin drove in four runs with a pair of two-out hits, Chris Sale pitched one-hit ball over six innings and the Atlanta Braves wrapped up their season-opening homestand with a 5-1 victory over the struggling Athletics on Wednesday.
Shea Langeliers hit his fourth home run of the season and the Athletics picked up their first win with a 5-2 victory over the Atlanta Braves on Tuesday.
Tiger Woods announced Tuesday that he's "stepping away for a period of time to seek treatment" after pleading not guilty to charges including driving under the influence.
Experts don't expect military action soon. But actual regime change is complicated.
A key senator is demanding the TSA reverse its decision to let travelers keep their shoes on while passing through airport screening, a controversial policy at the center of a classified security warning.
For years, California leaders accused oil companies of price gouging at the pump, but a state investigation found no evidence of that. Instead, a CBS News California investigation found what's really driving the highest gas prices in the U.S.
One of the sources said Hegseth wants someone in the role who will implement President Trump and Hegseth's vision for the Army.
President Trump has ousted Pam Bondi as attorney general, saying she will be taking a job in the private sector.
Food containing norovirus may smell and taste normal but still cause serious illness if consumed, FDA warns.
HHS Secretary RFK Jr. wants the popular coffee chains to prove their surgery drinks are safe for teens and suggested the Trump administration could place limits on your cup of coffee.
Public health officials say they've confirmed two cases of measles in Sacramento County.
Multiple elephant seal pups along the Northern California coast have tested positive for the deadly avian influenza, or bird flu, according to new research from the University of California.
Here's what to know about TrumpRx, including how it works, who can use it, and how much money it can save.
Finding the perfect dress isn't easy, but now, selling them could become a lot more challenging.
This weekend, Placer County is hosting its annual Sip Into Spring event, offering free or discounted tastings at more than 20 wineries along what's known as the Placer Wine Trail.
From fruits and veggies to car parts, economists project that businesses will pass along the cost of the tariffs to customers.
An economic blackout was underway Friday as activists nationwide encouraged people not to spend their money at large corporations, retailers and fast-food chains for 24 hours.
San Joaquin County's retail theft reporting app has only been around for six months and is already bringing a sense of calmness to local business owners.
President Trump and Gov. Gavin Newsom have made several different claims about California gas prices. Here's what we found.
This year-long investigation provides an unprecedented look at California's one-party supermajority legislature through the eyes of grieving parents who discover how California lawmakers kill popular bills by not voting.
This year-long investigation by CBS News California investigative correspondent Julie Watts examines the many components of California's new tougher-on-crime law.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
The California Highway Patrol captain accused of workers' compensation fraud was the commander in charge of the fatal Mahaney Park shootout in Roseville, three officers who worked under him at the time of the shootout said.
CBS13 and the Call Kurtis consumer investigative team devised an idea on how to lower what consumers owe on their credit cards -- and it begins with a simple phone call.
No one wants to think about death. However, it's important to plan on what happens to your digital assets after you die.
After spending $18,000 on waterproof laminate floors, a Natomas couple spotted damage after the first cleaning.
More than a year after Hai Pham canceled the trial membership, he kept getting charged every month for it.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
Six months after a California wildfire destroyed dozens of homes in the Tuolumne County community of Chinese Camp, officials say debris removal is now complete and properties are being returned to their owners.
A man has been arrested and charged in connection with the Tiger Fire that burned 118 acres in California's Amador County last summer and forced evacuations near Pioneer.
A major home developer is rethinking how communities are built in wildfire-prone areas and the future is taking shape in El Dorado County.
San Joaquin County secured a grant aimed at helping to build a wildfire protection plan for the entire county.
More than two dozen structures were destroyed in a wildfire in the eastern Sierra Nevada mountains on Wednesday afternoon, officials said.
A Sacramento County dog picked up thousands of miles from home after he went missing five years ago was reunited with his family on Wednesday.
What started as a suspicious circumstances call for Rancho Cordova police ended with a newborn surprise.
A once-empty lot behind Church of the Cross in north Modesto now hosts a thriving community garden with more than 140 plots and growers from across the globe.
A Sacramento-area middle school history and English teacher is in the running to win big as America's Favorite Teacher, a title her students think she is more than worthy of being awarded.
Junior Romello Bruhn of Woodland Christian High School is closer than ever to scoring 3,000 career points, something only 13 high school athletes have accomplished in California state history.
Firefighters rescued two dogs from the home during the the fire.
The Athletics' home opener is Friday at Sutter Health Park in West Sacramento, but just one day earlier, their Single-A affiliate, the Stockton Ports, kicked off opening day in downtown Stockton.
Conor McGill reports.
A man on California's death row has died while incarcerated at a Sacramento-area prison, state officials said on Thursday.
A young girl was blindsided near her Natomas home Wednesday afternoon when her mother says a man crouching behind a utility box jumped out and attacked her from behind as she rode her bike.