Verizon offers customers $20 credit for widespread outage
Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
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Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
Verizon must "evolve as a company" by slashing costs and restructuring, the wireless telecom's chief executive told employees.
In responses to customer complaints on social media, Verizon said Saturday it was aware of a "software issue impacting wireless service for some customers."
Two suspects are in custody after dozens of iPhones were taken from a Verizon store in Antelope and tracked to the Woodland area, deputies said.
Verizon has a recommendation for people still having trouble getting service on their mobile phones after a massive outage.
Verizon customers reported their mobile phone service was down in cities across the U.S., giving them only SOS mode.
A rural community in El Dorado County is upset about a proposed Verizon cellphone tower being built in their neighborhood.
The deadline for eligible current and former subscribers to submit a claim or mail it is Monday, April 15, 2024.
Beyoncé announced she's dropping a new album, minutes after starring in a clue-laden Verizon commercial about "breaking the internet" aired shortly after the 2024 Super Bowl halftime show.
When an El Dorado Hills viewer kept getting her phone lines taxed from a city she hadn't lived in for years, it was time to call on Kurtis Ming to investigate. It's something you may want to check on in your bill, too.
Sacramento Mayor Darrell Steinberg is trying to position the city as a demonstration hub for new technology, but with anything new comes questions about public safety.
Two people are behind bars after reportedly stealing $3,000 of property from a Verizon store Wednesday.
After Verizon Wireless chose Sacramento as one of its first 5G markets, it turned an early 5G Home installation last fall into a media event.
Verizon said Monday that the New York company will be organized into four groups at the start of the year: Consumer, Business, Media, and Global Network & Technology.
Lodi police are looking for four suspects involved in a robbery of a Verizon Store in the 1500 block of S. Lower Sacramento Road in September.
Cellular companies such as Verizon are looking to challenge traditional cable companies with residential internet service that promises to be ultra-fast, affordable and wireless.
A hearing is set to happen at the State Capitol on Friday to figure out why Verizon throttled data to first responders during the Mendocino Complex Fire.
Firefighters battling the largest blaze in California history say Verizon throttled their data, crippling important resources during the emergency.
Sacramento will be the first city in the country to get 5G cell service later this summer, but health concerns are now being raised about the equipment.
Verizon Communications will create a new company called Oath after it completes its $4.5 billion acquisition of Yahoo and melds the troubled internet company with its AOL operations.
Is Verizon planning to spy on its customers? You might conclude that it is after reading Verizon's privacy policy on an upcoming AppFlash service, which promises easier access to search and apps on Android phones. The policy says Verizon may share data on features and services you use, along with the list of apps you have installed on your phone, with other Verizon businesses to target ads.
Verizon is buying Yahoo for $4.83 billion, marking the end of an era for a company that once defined the internet.
When Carlson called Verizon, he says they told him he couldn't close the account, because his Social Security number didn't match the one they had on file.
Residents wanted CBS13 to attend a meeting between them and their homeowner's association's board of directors, but the board kept us out.
At the peak of the problem, it wasn't just Comcast, but also a Verizon outage. Cable TV, home Internet and phones, as well as cellphones were affected from Vacaville to Fairfield.
Placer County leaders are considering a new ordinance aimed at reducing trash and plastic pollution in the Tahoe Basin.
The San Joaquin County Sheriff's Office announced Wednesday that two vehicles of interest believed to be tied to a November mass shooting in Stockton have now been recovered.
San Darnold's NFL career had hit rock bottom when he arrived in San Francisco in 2023 after failing at two spots to live up to his high draft billing.
The Supreme Court declined to block California's new congressional map that could net Democrats five seats in the upcoming midterm elections.
A 17-year-old boy suffered serious injuries after a dirt bike crash on a Manteca city street left him pinned under a semi-truck.
The Supreme Court declined to block California's new congressional map that could net Democrats five seats in the upcoming midterm elections.
The San Joaquin County Sheriff's Office announced Wednesday that two vehicles of interest believed to be tied to a November mass shooting in Stockton have now been recovered.
Placer County leaders are considering a new ordinance aimed at reducing trash and plastic pollution in the Tahoe Basin.
The Super Bowl LX countdown has the NFL trying to tackle concerns over U.S. Immigration and Customs Enforcement activity around Levi's Stadium.
San Darnold's NFL career had hit rock bottom when he arrived in San Francisco in 2023 after failing at two spots to live up to his high draft billing.
Adoption is becoming the newest way to assist people who are homeless in Sacramento. Here is an inside look at the unusual fundraising effort at one local homeless shelter and how the money will help.
Mark Zuckerberg and his company, Meta, are putting $50 million into a partnership to build a new Sacramento State University campus where old, unused state office space currently sits downtown.
The Sacramento Police Department said officers shot and killed a suspect while responding to a bank robbery on Thursday afternoon.
It has been a year and a half since Athena and Mateo Lee were last seen after their mother, Angelica Bravo, was found dead in a north Sacramento home.
Troubled by tariffs, some Sacramento Valley farmers and ranchers say their profits are plummeting due to new federal trade policies.
The Super Bowl LX countdown has the NFL trying to tackle concerns over U.S. Immigration and Customs Enforcement activity around Levi's Stadium.
A 59-vehicle pile-up shut down a main California highway Saturday morning as fog severely limited visibility.
A California Supreme Court ruling involving a Sacramento traffic stop bars police from stopping or ticketing drivers over loose marijuana, ruling that it's similar to spilled beer and not readily consumable.
California's snowpack saw a drop in January after several weeks of no snow eliminated gains from a series of atmospheric rivers weeks ago, water officials said on Friday.
The Fremont factory will still manufacture Model 3 and Y, but the space where Model S and X are made will instead focus on mass production of Tesla's Gen 3 Optimus robots.
San Darnold's NFL career had hit rock bottom when he arrived in San Francisco in 2023 after failing at two spots to live up to his high draft billing.
The Super Bowl LX countdown has the NFL trying to tackle concerns over U.S. Immigration and Customs Enforcement activity around Levi's Stadium.
The death last month of former NFL player Kevin Johnson is possibly linked to three other killings of unhoused people in the same area that occurred over the last four months, detectives said.
Giveaways, fireworks nights and themed days celebrating the team's temporary home highlight this year's promotional schedule for the Athletics.
Erin Jackson is the first Black woman to win an individual gold medal at a Winter Olympics. Frank Del Duca is the first bobsledder in 70 years to carry the U.S. flag.
Placer County leaders are considering a new ordinance aimed at reducing trash and plastic pollution in the Tahoe Basin.
The Supreme Court declined to block California's new congressional map that could net Democrats five seats in the upcoming midterm elections.
President Trump is expected to sign an executive order putting JD Vance and Andrew Ferguson in charge of the group.
The Super Bowl LX countdown has the NFL trying to tackle concerns over U.S. Immigration and Customs Enforcement activity around Levi's Stadium.
Starting March 1, the SBA will no longer guarantee loans for small businesses owned by foreign nationals, including green card holders.
Health officials in the East Bay said a man has died from consuming toxic wild mushrooms, amid an ongoing spike in mushroom-related poisonings throughout California.
Health officials in Napa County confirmed Wednesday that a child has been diagnosed with measles in the county's first case in nearly 15 years.
The Harmony Health Street Medicine team spends their days visiting encampments and connecting with vulnerable people, meeting them where they are and offering care outside of a clinic and without barriers.
Kaiser Permanente has reached a lawsuit settlement over alleged patient data breaches involving Kaiser websites and mobile applications, with members eligible to receive a payment from a $46 million settlement fund, the health care giant announced.
After the ACA tax credit lapsed in December, enrollees are opting for less robust health plans or dropping coverage altogether.
Finding the perfect dress isn't easy, but now, selling them could become a lot more challenging.
This weekend, Placer County is hosting its annual Sip Into Spring event, offering free or discounted tastings at more than 20 wineries along what's known as the Placer Wine Trail.
From fruits and veggies to car parts, economists project that businesses will pass along the cost of the tariffs to customers.
An economic blackout was underway Friday as activists nationwide encouraged people not to spend their money at large corporations, retailers and fast-food chains for 24 hours.
San Joaquin County's retail theft reporting app has only been around for six months and is already bringing a sense of calmness to local business owners.
President Trump and Gov. Gavin Newsom have made several different claims about California gas prices. Here's what we found.
This year-long investigation provides an unprecedented look at California's one-party supermajority legislature through the eyes of grieving parents who discover how California lawmakers kill popular bills by not voting.
This year-long investigation by CBS News California investigative correspondent Julie Watts examines the many components of California's new tougher-on-crime law.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
The California Highway Patrol captain accused of workers' compensation fraud was the commander in charge of the fatal Mahaney Park shootout in Roseville, three officers who worked under him at the time of the shootout said.
CBS13 and the Call Kurtis consumer investigative team devised an idea on how to lower what consumers owe on their credit cards -- and it begins with a simple phone call.
No one wants to think about death. However, it's important to plan on what happens to your digital assets after you die.
After spending $18,000 on waterproof laminate floors, a Natomas couple spotted damage after the first cleaning.
More than a year after Hai Pham canceled the trial membership, he kept getting charged every month for it.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
A major home developer is rethinking how communities are built in wildfire-prone areas and the future is taking shape in El Dorado County.
San Joaquin County secured a grant aimed at helping to build a wildfire protection plan for the entire county.
More than two dozen structures were destroyed in a wildfire in the eastern Sierra Nevada mountains on Wednesday afternoon, officials said.
Clean-up has started in Chinese Camp after the TCU September Lightning Complex Fire ripped through the Gold Rush town earlier this month.
The fires burning in Calaveras and Tuolumne County caused air quality officials to issue a smoke advisory, warning people that the air quality may be unhealthy for sensitive groups.
A Sacramento County dog picked up thousands of miles from home after he went missing five years ago was reunited with his family on Wednesday.
What started as a suspicious circumstances call for Rancho Cordova police ended with a newborn surprise.
A once-empty lot behind Church of the Cross in north Modesto now hosts a thriving community garden with more than 140 plots and growers from across the globe.
A Sacramento-area middle school history and English teacher is in the running to win big as America's Favorite Teacher, a title her students think she is more than worthy of being awarded.
Junior Romello Bruhn of Woodland Christian High School is closer than ever to scoring 3,000 career points, something only 13 high school athletes have accomplished in California state history.
Placer County is looking into a new ordinance that would ban the sale of single-use plastic water bottles in the Tahoe basin.
Here's a look at the weather Wednesday evening.
Farmers are being warned about the impact golden mussels can have this season.
Nina Burns breaks down the numbers.
Esteban Reynoso reports.