Verizon offers customers $20 credit for widespread outage
Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
Watch CBS News
Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
Verizon must "evolve as a company" by slashing costs and restructuring, the wireless telecom's chief executive told employees.
In responses to customer complaints on social media, Verizon said Saturday it was aware of a "software issue impacting wireless service for some customers."
Two suspects are in custody after dozens of iPhones were taken from a Verizon store in Antelope and tracked to the Woodland area, deputies said.
Verizon has a recommendation for people still having trouble getting service on their mobile phones after a massive outage.
Verizon customers reported their mobile phone service was down in cities across the U.S., giving them only SOS mode.
A rural community in El Dorado County is upset about a proposed Verizon cellphone tower being built in their neighborhood.
The deadline for eligible current and former subscribers to submit a claim or mail it is Monday, April 15, 2024.
Beyoncé announced she's dropping a new album, minutes after starring in a clue-laden Verizon commercial about "breaking the internet" aired shortly after the 2024 Super Bowl halftime show.
When an El Dorado Hills viewer kept getting her phone lines taxed from a city she hadn't lived in for years, it was time to call on Kurtis Ming to investigate. It's something you may want to check on in your bill, too.
Sacramento Mayor Darrell Steinberg is trying to position the city as a demonstration hub for new technology, but with anything new comes questions about public safety.
Two people are behind bars after reportedly stealing $3,000 of property from a Verizon store Wednesday.
After Verizon Wireless chose Sacramento as one of its first 5G markets, it turned an early 5G Home installation last fall into a media event.
Verizon said Monday that the New York company will be organized into four groups at the start of the year: Consumer, Business, Media, and Global Network & Technology.
Lodi police are looking for four suspects involved in a robbery of a Verizon Store in the 1500 block of S. Lower Sacramento Road in September.
Cellular companies such as Verizon are looking to challenge traditional cable companies with residential internet service that promises to be ultra-fast, affordable and wireless.
A hearing is set to happen at the State Capitol on Friday to figure out why Verizon throttled data to first responders during the Mendocino Complex Fire.
Firefighters battling the largest blaze in California history say Verizon throttled their data, crippling important resources during the emergency.
Sacramento will be the first city in the country to get 5G cell service later this summer, but health concerns are now being raised about the equipment.
Verizon Communications will create a new company called Oath after it completes its $4.5 billion acquisition of Yahoo and melds the troubled internet company with its AOL operations.
Is Verizon planning to spy on its customers? You might conclude that it is after reading Verizon's privacy policy on an upcoming AppFlash service, which promises easier access to search and apps on Android phones. The policy says Verizon may share data on features and services you use, along with the list of apps you have installed on your phone, with other Verizon businesses to target ads.
Verizon is buying Yahoo for $4.83 billion, marking the end of an era for a company that once defined the internet.
When Carlson called Verizon, he says they told him he couldn't close the account, because his Social Security number didn't match the one they had on file.
Residents wanted CBS13 to attend a meeting between them and their homeowner's association's board of directors, but the board kept us out.
At the peak of the problem, it wasn't just Comcast, but also a Verizon outage. Cable TV, home Internet and phones, as well as cellphones were affected from Vacaville to Fairfield.
Two police officers were injured and a suspect was killed in a shooting at a shopping center in Sparks, Nevada, on Thursday, officials said.
After winning two gold medals at the Winter Olympics, Alysa Liu received a hero's welcome at a hometown celebration in Oakland.
Sacramento police say they are trying to get a suspect in a shooting into custody in the Oak Park area.
Just months remain until the California gubernatorial election, and CBS California is teaming up with local organizations for a live debate with the race's top candidates.
The San Francisco 49ers made official on Thursday one of the top free-agent acquisitions in the NFL this offseason, announcing Mike Evans was signed to a three-year deal.
Two deputies and a suspect were shot in El Dorado County Thursday morning, authorities said.
Two police officers were injured and a suspect was killed in a shooting at a shopping center in Sparks, Nevada, on Thursday, officials said.
FBI memo warning that Iran may try to launch drones at California in a seaborne "surprise attack" raised concern Wednesday — but officials tell CBS News there is no known, specific threat underpinning it.
Two new polls have conservative commentator Steve Hilton, billionaire Tom Steyer and Rep. Eric Swalwell as the front-runners for California governor.
After winning two gold medals at the Winter Olympics, Alysa Liu received a hero's welcome at a hometown celebration in Oakland.
The Sacramento Police Department said officers shot a suspect near an elementary school in the Northgate area on Tuesday evening after responding to reports of a person armed with a knife.
While the infant was being taken to an area hospital, officials said the child's pulse returned and they began breathing on their own.
It's a busy afternoon at the Taylor Morrison Willdhawk community worksite in Sacramento. Before the nail-guns and hammers go to work, Stephanie Martinez ensures safety comes first.
U.S. Army Reserve Chief Warrant Officer Robert Marzan's presumed death in Iran adds to the long list of California Gold Star Families who have lost a loved one in the line of duty.
A Sacramento County jury has convicted a man of first-degree murder in a deadly shooting that happened three and a half years ago in the city's Fab 40s neighborhood.
Getting a gallon of gas for under $3? In California, it's possible if you choose the right pump.
Drivers across California are feeling the impact of soaring gas prices in what feels like overnight.
An 8-year-old child was airlifted to a hospital after plunging 30 feet from a chair lift at the Sierra-at-Tahoe ski resort over the weekend, authorities said.
The California Department of Motor Vehicles said the federal government is requiring approximately 13,000 non-domiciled commercial truck drivers statewide to have their licenses revoked, effective immediately.
California Democrats are showing signs of division as the race to replace Gov. Gavin Newsom grows increasingly crowded ahead of the June primary.
After winning two gold medals at the Winter Olympics, Alysa Liu received a hero's welcome at a hometown celebration in Oakland.
The San Francisco 49ers made official on Thursday one of the top free-agent acquisitions in the NFL this offseason, announcing Mike Evans was signed to a three-year deal.
LaMelo Ball scored 20 of his 30 points in the first half and the Charlotte Hornets beat the Sacramento Kings 117-109 on Wednesday night.
Sacramento outscored the Bulls 68-36 in the paint.
Even after enduring a brutal skid last season, the confident Athletics are talking about contending for the 2026 playoffs.
The first week of the U.S.'s war with Iran cost around $11.3 billion, military officials told members of Congress in a briefing this week, according to sources familiar with the meeting.
President Trump ordered the release of 172 million barrels of oil from the U.S.'s Strategic Petroleum Reserve on Wednesday, after oil prices rocketed to their highest levels in years amid the U.S.'s war with Iran.
FBI memo warning that Iran may try to launch drones at California in a seaborne "surprise attack" raised concern Wednesday — but officials tell CBS News there is no known, specific threat underpinning it.
Officers normally assigned to process Global Entry travelers had been reassigned to process other arriving travelers during the pause.
President Trump told FIFA representatives Tuesday that Iran is welcome to play in the World Cup tournament in the United States, officials told CBS News.
Food containing norovirus may smell and taste normal but still cause serious illness if consumed, FDA warns.
HHS Secretary RFK Jr. wants the popular coffee chains to prove their surgery drinks are safe for teens and suggested the Trump administration could place limits on your cup of coffee.
Public health officials say they've confirmed two cases of measles in Sacramento County.
Multiple elephant seal pups along the Northern California coast have tested positive for the deadly avian influenza, or bird flu, according to new research from the University of California.
Here's what to know about TrumpRx, including how it works, who can use it, and how much money it can save.
Finding the perfect dress isn't easy, but now, selling them could become a lot more challenging.
This weekend, Placer County is hosting its annual Sip Into Spring event, offering free or discounted tastings at more than 20 wineries along what's known as the Placer Wine Trail.
From fruits and veggies to car parts, economists project that businesses will pass along the cost of the tariffs to customers.
An economic blackout was underway Friday as activists nationwide encouraged people not to spend their money at large corporations, retailers and fast-food chains for 24 hours.
San Joaquin County's retail theft reporting app has only been around for six months and is already bringing a sense of calmness to local business owners.
President Trump and Gov. Gavin Newsom have made several different claims about California gas prices. Here's what we found.
This year-long investigation provides an unprecedented look at California's one-party supermajority legislature through the eyes of grieving parents who discover how California lawmakers kill popular bills by not voting.
This year-long investigation by CBS News California investigative correspondent Julie Watts examines the many components of California's new tougher-on-crime law.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
The California Highway Patrol captain accused of workers' compensation fraud was the commander in charge of the fatal Mahaney Park shootout in Roseville, three officers who worked under him at the time of the shootout said.
CBS13 and the Call Kurtis consumer investigative team devised an idea on how to lower what consumers owe on their credit cards -- and it begins with a simple phone call.
No one wants to think about death. However, it's important to plan on what happens to your digital assets after you die.
After spending $18,000 on waterproof laminate floors, a Natomas couple spotted damage after the first cleaning.
More than a year after Hai Pham canceled the trial membership, he kept getting charged every month for it.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
Six months after a California wildfire destroyed dozens of homes in the Tuolumne County community of Chinese Camp, officials say debris removal is now complete and properties are being returned to their owners.
A man has been arrested and charged in connection with the Tiger Fire that burned 118 acres in California's Amador County last summer and forced evacuations near Pioneer.
A major home developer is rethinking how communities are built in wildfire-prone areas and the future is taking shape in El Dorado County.
San Joaquin County secured a grant aimed at helping to build a wildfire protection plan for the entire county.
More than two dozen structures were destroyed in a wildfire in the eastern Sierra Nevada mountains on Wednesday afternoon, officials said.
A Sacramento County dog picked up thousands of miles from home after he went missing five years ago was reunited with his family on Wednesday.
What started as a suspicious circumstances call for Rancho Cordova police ended with a newborn surprise.
A once-empty lot behind Church of the Cross in north Modesto now hosts a thriving community garden with more than 140 plots and growers from across the globe.
A Sacramento-area middle school history and English teacher is in the running to win big as America's Favorite Teacher, a title her students think she is more than worthy of being awarded.
Junior Romello Bruhn of Woodland Christian High School is closer than ever to scoring 3,000 career points, something only 13 high school athletes have accomplished in California state history.
Sacramento police say they are trying to get a suspect in a shooting into custody in the Oak Park area.
Two El Dorado County deputies and a suspect were shot in Camino Thursday morning, authorities said.
Two deputies were shot in Camino, the El Dorado County sheriff’s office says. A suspect was also shot.
Here's a look at the weather forecast Thursday afternoon.
Gas prices continue to climb and are affecting local co-ops, including one that packages and markets beans out of California.