3-On Your Side: Phone Dialing Secrets
How often does this happen to you? You call a business only to be directed through a maze of automated voices. But there is hope. 3-On Your Side's Jim Donovan shares some tips so that you can talk to a human.
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How often does this happen to you? You call a business only to be directed through a maze of automated voices. But there is hope. 3-On Your Side's Jim Donovan shares some tips so that you can talk to a human.
A Montgomery County bicycle shop is doing its part to help area residents beat the high price of gasoline at the pumps.
The Bermuda Isles, with their British flair, were my home for nearly five years. There have been many changes in the last half decade, but none so dramatic as we see now.
How would you feel about your boss getting a peek at your credit history? If you're out of a job and you're looking for work it's very possible you may be asked to share that information.
There's some good news for homeowners who are facing financial hardships and struggling to meet their mortgage payments. A new mortgage help center opened today in our area.
The FBI says emails appear to come from your friends, claiming to show either photos of bin Laden dead or a video of his death. But it's actually a virus or malware that could steal personal information or cause your entire system to crash.
It's May, a big month for college graduations, along with all the cards comes the first repayment statement for college loans.
They're some of the most popular ways people are getting big discount deals on everything from spa treatments to eating out. But what if you buy into a deal and then change your mind or you're running out of time to use it?
The US State Department has issued a worldwide travel "alert" following the death of Osama Bin Laden, but local travel agents say there are no widespread cancellations yet.
It's lurking in the nation's sewers, and even as close as the sewage line that runs from your house to the main. It's called FOG -- for accumulated fats, oils and grease. In Philly, it's FROG, since the water department includes tree roots.
All they wanted was to take a free trip. Instead they're now among hundreds of hopeful travelers who were ripped off, and it all started with an offer on a postcard.
Three years out of college and feeling secure about her job, Stephanie Pincus is sure this is the right time to buy.
Buying your first home can be a very exciting time, but it can also cause a lot of anxiety -- especially when it comes to the application process for securing a mortgage.
"Six-twenty was a high credit score four to five years ago -- it was a good one," notes one mortgage expert. "Today, purchasers are getting penalized even if they have a 700 credit score."
In foreclosure sales, short sales, and similar tranactions, you could be getting some problems you didn't count on.
There hasn't been much fun and games for SONY Playstation users.
Folks who sign up for "half-off" discount programs at local eateries offered by CBS Philly, Group-on and other organizations should know that under Pennsylvania law, alcoholic beverages don't qualify for the discount.
Light-weight vehicles may improve fuel economy, but they can also put you at greater risk of injury or death if you're involved in a crash. So with gas prices rising fast, what's a budget minded driver to do?
The wholesale price of coffee is more than three dollars a pound. That increase is eventually going to drip down to you.
Pennsylvania governor Tom Corbett has signed into a law a bill repealing a requirement that sprinklers be included in new homes built in the Commonwealth of Pennsylvania.
Paper or plastic? It's the common question we hear at the check-out counter. But as 3-On Your Side Consumer Reporter Jim Donovan finds, the world's largest retailer is trying an experiment that takes it a bit further.
Eight of the 54 dogs rescued are now up for adoption.
How do you know if your résumé is getting the attention you think it deserves? A new web source has been created by a Rutgers University law school student to help you get more eyeballs on your résumé.
Your trips to the supermarket, bank, and library may seem mundane, but they could have important financial lessons for your children.
The Pennsylvania Liquor Control Board plans to launch a pilot program that will see bottles of liquor offered for sale in a selected number of those new wine kiosks that have been set up in supermarkets.
View photos of St Joe's Prep Senior Moms 70th Annual Mothers' Club Fashion Show.
Multiple people were shot in Wilmington, Delaware, Tuesday afternoon.
Firefighters are on the scene of a blaze on Frankford Avenue in Philadelphia Tuesday afternoon.
Bonner-Prendergast graduate Kevin McGonigle, baseball's No. 2-rated prospect, has made the Detroit Tigers' opening day roster.
Sixers forward Paul George is set to return Wednesday after a 25-game suspension for violating the NBA's anti-drug program.
Multiple people were shot in Wilmington, Delaware, Tuesday afternoon.
Firefighters are on the scene of a blaze on Frankford Avenue in Philadelphia Tuesday afternoon.
Bonner-Prendergast graduate Kevin McGonigle, baseball's No. 2-rated prospect, has made the Detroit Tigers' opening day roster.
ICE agents were deployed to Philadelphia International Airport to assist with TSA shortages due to the partial government shutdown, sources say.
Sixers forward Paul George is set to return Wednesday after a 25-game suspension for violating the NBA's anti-drug program.
Firefighters are on the scene of a blaze on Frankford Avenue in Philadelphia Tuesday afternoon.
To celebrate National Cheesesteak Day, the Philadelphia International Airport and its vendors set a Guinness World Record for the "Longest Line of Cheesesteaks."
Body camera video shows a firefighter in Allentown, Pennsylvania, rescuing a man from a burning home.
A SEPTA bus and an Amazon tractor-trailer were involved in a crash in Northeast Philadelphia at Academy Road near Eden Street.
Multiple damaged vehicles could be seen near the intersection of Front Street and East Indiana Avenue Tuesday morning.
An Atlantic County Department of Public Works supervisor was indicted by a grand jury on charges that he stole nearly $80,000 worth of fuel from county-owned pumps.
State officials upheld the firing of a Gloucester County death investigator after he texted details of the case to a group chat.
Vernon Baker was sentenced to prison for sexually assaulting a woman seated next to him on a Philadelphia-bound flight, officials said.
A new historic marker has designated Timbuctoo as one of only about eight recognized Black historic sites in South Jersey.
Princeton women's basketball, the last Philadelphia-area team in the NCAA Tournament, falls to Oklahoma State in the first round.
Multiple people were shot in Wilmington, Delaware, Tuesday afternoon.
A 17-year-old is in custody and another person is wanted by police in connection with an armed robbery outside the Christiana Mall in Newark, Delaware.
Three people died in a car crash involving a drunk driver early Saturday morning in Wilmington, Delaware, police say.
An EF-1 tornado touched down in Kent County, Delaware, Monday night as severe storms hit the Philadelphia region, the National Weather Service said Tuesday.
Thousands of people spent the night without electricity around the Philadelphia area after Monday's storms.
The Philadelphia Phillies play regular-season baseball next week. Before then: a race around Citizens Bank Park.
A popular national brand has joined a Philadelphia kidney patient and advocate to raise awareness and save lives.
Earl Jones is thriving after receiving a heart transplant at Temple University Hospital decades ago.
After years of being misdiagnosed, Mary Schneider is raising awareness about narcolepsy and other sleep disorders.
New Jersey Sen. Andy Kim is opening up about his father's Alzheimer's diagnosis in hopes of helping others struggling like him to care for their loved ones.
FIFA officials have canceled hundreds of hotel rooms in Philadelphia previously booked for this summer.
The Franklin Mall in Northeast Philadelphia is set to reopen Friday after being because of a fire, a spokesperson said.
The Franklin Mall in Northeast Philadelphia is closed until further notice following a fire, a mall security official said.
Move over, Wawa, "there's a new player in town." Customers shed light on Pennsylvania's heated rivalry as Sheetz opened its first store in Montgomery County.
Former Sheetz president and CEO Steve Sheetz has died at age 77, the Altoona-based company announced on Monday.
After 20 years of planning and six years of construction, a reimagined Ardmore train station is back open.
Route 73 is back open in Marlton after a fatal crash closed the road for several hours Friday morning.
The Walt Whitman Bridge is back open Wednesday after it was closed in both directions Tuesday night because of police activity.
Additional security checkpoints at PHL are closed as a partial government shutdown affecting TSA drags on.
Fire crews were called to the Valley Forge Service Area on the Pennsylvania Turnpike for a truck fire Friday morning.
Bonner-Prendergast graduate Kevin McGonigle, baseball's No. 2-rated prospect, has made the Detroit Tigers' opening day roster.
Sixers forward Paul George is set to return Wednesday after a 25-game suspension for violating the NBA's anti-drug program.
State officials upheld the firing of a Gloucester County death investigator after he texted details of the case to a group chat.
The Sixers Youth Foundation is gearing up to host its annual fundraising gala Thursday at The Fillmore in Fishtown.
Shai Gilgeous-Alexander scored 22 points, Jalen Williams added 18 in his return to the lineup and the Thunder won their 12th game in a row with a 123-103 victory over the short-handed 76ers.
Chuck Norris' family said his death at 86 was sudden, but did not share any details on the cause.
Law enforcement sources told CBS News that additional images were obtained from surveillance cameras installed at Guthrie's Tucson home, but they showed nothing suspicious.
Michael B. Jordan's best actor win at Sunday night's Academy Awards resonated at his alma mater, Arts High School in Newark.
A West Philadelphia hip-hop artist is using his music to inspire others and bring people together.
"One Battle After Another" took home several big awards, including Best Picture, Best Director and the newly created Best Casting.
Ukee Washington reports.
Natasha Brown reports.
Natasha Brown reports.
Natasha Brown reports.
Ukee Washington reports.
Middle school students in Philadelphia got the opportunity to do hands-on learning during the school district's five-day career and technical camp.
With her Girl Talk mentoring program, one Philadelphia teen turned her camp days into a safe space to discuss social issues young girls face every day.
Recent high school graduate Sylvain Farrell says his temporary position at a local clinic is the pathway to a full-time career.
A Philadelphia student won an award from NFL Films for his documentary on bringing back sports teams at his Kensington school.
A group of East Norriton eighth graders took what started as an Earth Day project and made a whole initiative.
A woman was killed and two people were injured in a multi-vehicle crash in North Philadelphia on Tuesday morning. CBS News Philadelphia Joe Holden has the latest on the crash.
Two people were injured after an Amazon tractor trailer collided with a SEPTA bus in Northeast Philadelphia Tuesday morning.
Newly obtained surveillance video from the Fairhill section shows a speeding vehicle slamming into a car that was sitting at a traffic light on North Front Street on Tuesday morning.
Pat's King of Steaks in South Philadelphia is partnering with local food content creator Djour.Philly for a "guest" cheesesteak on National Cheesesteak Day, March 24. A portion of the proceeds will benefit Philabundance.
Body camera video captured the dramatic moment firefighters rescued several people from a house fire in Allentown, Pennsylvania. Two people were rescued from a second story window and in total, six people were displaced from the home, including a child.