3-On Your Side: Phone Dialing Secrets
How often does this happen to you? You call a business only to be directed through a maze of automated voices. But there is hope. 3-On Your Side's Jim Donovan shares some tips so that you can talk to a human.
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How often does this happen to you? You call a business only to be directed through a maze of automated voices. But there is hope. 3-On Your Side's Jim Donovan shares some tips so that you can talk to a human.
A Montgomery County bicycle shop is doing its part to help area residents beat the high price of gasoline at the pumps.
The Bermuda Isles, with their British flair, were my home for nearly five years. There have been many changes in the last half decade, but none so dramatic as we see now.
How would you feel about your boss getting a peek at your credit history? If you're out of a job and you're looking for work it's very possible you may be asked to share that information.
There's some good news for homeowners who are facing financial hardships and struggling to meet their mortgage payments. A new mortgage help center opened today in our area.
The FBI says emails appear to come from your friends, claiming to show either photos of bin Laden dead or a video of his death. But it's actually a virus or malware that could steal personal information or cause your entire system to crash.
It's May, a big month for college graduations, along with all the cards comes the first repayment statement for college loans.
They're some of the most popular ways people are getting big discount deals on everything from spa treatments to eating out. But what if you buy into a deal and then change your mind or you're running out of time to use it?
The US State Department has issued a worldwide travel "alert" following the death of Osama Bin Laden, but local travel agents say there are no widespread cancellations yet.
It's lurking in the nation's sewers, and even as close as the sewage line that runs from your house to the main. It's called FOG -- for accumulated fats, oils and grease. In Philly, it's FROG, since the water department includes tree roots.
All they wanted was to take a free trip. Instead they're now among hundreds of hopeful travelers who were ripped off, and it all started with an offer on a postcard.
Three years out of college and feeling secure about her job, Stephanie Pincus is sure this is the right time to buy.
Buying your first home can be a very exciting time, but it can also cause a lot of anxiety -- especially when it comes to the application process for securing a mortgage.
"Six-twenty was a high credit score four to five years ago -- it was a good one," notes one mortgage expert. "Today, purchasers are getting penalized even if they have a 700 credit score."
In foreclosure sales, short sales, and similar tranactions, you could be getting some problems you didn't count on.
There hasn't been much fun and games for SONY Playstation users.
Folks who sign up for "half-off" discount programs at local eateries offered by CBS Philly, Group-on and other organizations should know that under Pennsylvania law, alcoholic beverages don't qualify for the discount.
Light-weight vehicles may improve fuel economy, but they can also put you at greater risk of injury or death if you're involved in a crash. So with gas prices rising fast, what's a budget minded driver to do?
The wholesale price of coffee is more than three dollars a pound. That increase is eventually going to drip down to you.
Pennsylvania governor Tom Corbett has signed into a law a bill repealing a requirement that sprinklers be included in new homes built in the Commonwealth of Pennsylvania.
Paper or plastic? It's the common question we hear at the check-out counter. But as 3-On Your Side Consumer Reporter Jim Donovan finds, the world's largest retailer is trying an experiment that takes it a bit further.
Eight of the 54 dogs rescued are now up for adoption.
How do you know if your résumé is getting the attention you think it deserves? A new web source has been created by a Rutgers University law school student to help you get more eyeballs on your résumé.
Your trips to the supermarket, bank, and library may seem mundane, but they could have important financial lessons for your children.
The Pennsylvania Liquor Control Board plans to launch a pilot program that will see bottles of liquor offered for sale in a selected number of those new wine kiosks that have been set up in supermarkets.
The region will likely end up getting a few inches of rain by the end of the Memorial Day weekend.
Most were hoping for sunny skies this holiday weekend, but they aren't going let this weather rain on their parade.
Kyle Manzardo hit a pinch-hit homer off Jhoan Duran in the ninth inning to lift Cleveland to victory over the Phillies.
One man is dead after an apparent shootout in Strawberry Mansion Friday night, police said.
Rob Base, the MC whose lyrics lit up the dancefloor classic "It Takes Two" and got countless people moving worldwide, passed away Friday.
The region will likely end up getting a few inches of rain by the end of the Memorial Day weekend.
Most were hoping for sunny skies this holiday weekend, but they aren't going let this weather rain on their parade.
Kyle Manzardo hit a pinch-hit homer off Jhoan Duran in the ninth inning to lift Cleveland to victory over the Phillies.
Sitting at the southernmost end of New Jersey, visitors are drawn to Cape May's character, its charm and beautiful beaches.
One man is dead after an apparent shootout in Strawberry Mansion Friday night, police said.
One man is dead after an apparent shootout in Strawberry Mansion Friday night, police said.
Police are investigating a set of skeletal remains found near a creek in Northeast Philadelphia Friday afternoon.
Cancer survivor Victor Aponte wants to give back to his community after they were there for him in his greatest time of need.
Jefferson Methodist Hospital will reopen Saturday, days after a power outage forced evacuations and a temporary closure.
Police say a body was found inside a suitcase in Philadelphia's Kensington neighborhood on Friday morning.
The iconic vacation destination is ringing in the big milestone year and paying homage to the resort's rich history.
Sitting at the southernmost end of New Jersey, visitors are drawn to Cape May's character, its charm and beautiful beaches.
The search for a missing swimmer in Ocean City has transitioned to a recovery mission on Thursday, police said.
Visit Atlantic City says millions of dollars have been spent on advertising encouraging families to create memory-making moments down the Jersey Shore.
New Jersey Gov. Mikie Sherrill declared a state of emergency because freezing temperatures this spring damaged crops at local farms.
A historic Black church in New Castle County is making a powerful comeback after a pair of hit-and-run crashes left the sanctuary heavily damaged.
The historic Mother African Union Church in Wilmington, Delaware, was destroyed in a fire early Sunday morning.
A Delaware man is in custody after he barricaded himself and started a fire inside a Wawa store on Limestone Road, police say.
A New Castle County, Delaware, refinery is starting repairs that could increase its sulfur dioxide emissions levels past permitted limits.
At 108 years old, Susan Young Browne still exercises, drives and visits the Dover, Delaware, senior center she's been a member of for more than 50 years.
A patient at Jefferson Moss Magee Rehab is the first person in Philadelphia to use new technology allowing people who are paralyzed to use their hands.
Patients of the Smiles at Rittenhouse Square clinic are being urged to get tested after possible exposure to hepatitis and HIV.
The heart-lung machine was a groundbreaking invention that took place in Philadelphia and has saved millions of lives.
The Philadelphia region is facing a double whammy of record-breaking heat mixed with the area's poor air quality.
Research from Thomas Jefferson University could help ID a new way to improve poor sleep and reduce the risk of Alzheimer's disease.
New Jersey Gov. Mikie Sherrill declared a state of emergency because freezing temperatures this spring damaged crops at local farms.
The 2026 PGA Championship at Aronimink Golf Club is a huge boost for Pottstown, Pennsylvania-based Lessen the Loads.
Bars and restaurants in Newtown Square are gearing up for an influx of customers as the 2026 PGA Championship is here.
If you dine out in Philadelphia during the 2026 FIFA World Cup events, you could end up paying more.
Bimbo Bakeries USA employs over 20,000 people and has been headquartered in Horsham, Pennsylvania, for the past 17 years.
SEPTA is preparing for large crowds as Philadelphia celebrates America's 250th birthday on July 4.
Five people were injured after a car and an NJ Transit River Line train collided Tuesday in Delran, a spokesperson for the transportation provider said.
A crash involving a tractor-trailer in Chester County shut down the Route 30 Bypass Monday night.
SEPTA on Monday announced its plans to get fans to and from six World Cup matches in Philadelphia and the fan festival at Lemon Hill.
A Delaware woman died in a multi-vehicle crash on I-95 in South Philadelphia Tuesday night while her 4-year-old daughter was in the backseat, state police said.
Kyle Manzardo hit a pinch-hit homer off Jhoan Duran in the ninth inning to lift Cleveland to victory over the Phillies.
Cancer survivor Victor Aponte wants to give back to his community after they were there for him in his greatest time of need.
Kyle Busch's cause of death has not been given, though his family said earlier the NASCAR icon had been hospitalized with a "severe illness."
Kyle Busch's family earlier Thursday announced he had been hospitalized with a "severe illness."
Philadelphia Eagles outside linebacker Nolan Smith Jr. was arrested in Georgia last week for driving 135 mph in a 70 mph zone.
Rob Base, the MC whose lyrics lit up the dancefloor classic "It Takes Two" and got countless people moving worldwide, passed away Friday.
Pop star Britney Spears said she was "totally fine" to drive and had not had a drink for about six hours when she was pulled over by the California Highway Patrol.
Philadelphia natives Will Smith and Jill Scott will perform at the 2026 Wawa Welcome America concert on the Ben Franklin Parkway.
"The Late Show" host Stephen Colbert is marking the end of an iconic late-night franchise on CBS.
Uzo Aduba and Darren Criss announced the 2026 Tony nominees for select categories on "CBS Mornings" on Tuesday.
Ukee Washington reports.
Natasha Brown reports.
Natasha Brown reports.
Natasha Brown reports.
Ukee Washington reports.
Middle school students in Philadelphia got the opportunity to do hands-on learning during the school district's five-day career and technical camp.
With her Girl Talk mentoring program, one Philadelphia teen turned her camp days into a safe space to discuss social issues young girls face every day.
Recent high school graduate Sylvain Farrell says his temporary position at a local clinic is the pathway to a full-time career.
A Philadelphia student won an award from NFL Films for his documentary on bringing back sports teams at his Kensington school.
A group of East Norriton eighth graders took what started as an Earth Day project and made a whole initiative.
Though the holiday weekend is off to a damp start across the Philadelphia area, people are still making the most of it at the Jersey Shore. Ray Strickland reports.
Philadelphia police are investigating three shootings with multiple victims that happened across the city on Friday night into Saturday morning.
The steady showers will hang around through Saturday night before beginning to let up through midday on Sunday. Bill Kelly has the forecast.
Instead of sandals and t-shirts many people from the city to the Shore were bundled-up dodging rain drops. Kerri Corrado reports.
A 16-year-old baseball player from Berks County, Pennsylvania, wants to give back to his community after they were there for him in his greatest time of need. CBS News Philadelphia's Krystle Rich reports.