Verizon offers customers $20 credit for widespread outage
Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
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Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
Verizon released a statement after an outage impacted customers across the U.S. on Wednesday, with many phones going into "SOS" mode, meaning they were only able to place emergency calls. Jan Carabeo breaks down what happened and what the phone service company is saying.
Verizon said Wednesday night an outage had been resolved after customers across the U.S. reported service outages, with many saying that their devices had been limited to SOS since about noon Eastern Time.
NFL eyes will be on New Orleans next month for the title game but there's a big party planned in Philly for the big event as well. Verizon is hosting a FanFest at every NFL stadium including the Linc on Feb. 9. There will be games, food, music and appearances from former Bird including Darren Sproles. Tickets are free but you have to request them ahead of time.
The deadline for eligible current and former subscribers to submit a claim or mail it is Monday, April 15, 2024.
Beyoncé announced she's dropping a new album, minutes after starring in a clue-laden Verizon commercial about "breaking the internet" aired shortly after the 2024 Super Bowl halftime show.
Philadelphia police are searching for the suspect wanted in a robbery at a Verizon Store in Center City.
Verizon is offering a $10,000 reward for information leading to an arrest.
This is good news for anyone who get those pesky robocalls all day.
After following the caller's instructions, the victim received an email from Verizon, confirming the purchase of an iPad under his name.
The next phase of smartphones is coming soon as AT&T and Verizon have announced their plans to sell the first-ever holographic smartphone.
Next month, you'll be able to watch NFL games on your smartphone, regardless of your carrier.
Verizon confirmed on Wednesday the personal data of 6 million customers has leaked online.
Verizon's internet service just got faster.
That $23-million in declined money represents more than 45-percent of total federal allotment to the state.
Verizon has agreed to pay $4.83 billion for Yahoo, the companies said before markets opened Monday.
Nearly 40,000 striking Verizon employees will return to work Wednesday after reaching a tentative contract agreement, the company and unions said Monday.
The City of Philadelphia is asking residents to help it determine if Verizon is living up to the terms of its franchise agreement.
Chris broadcasted live from the Liberty USO at the Philadelphia International Airport for Volunteer Appreciation Month, learned about live streaming on Facebook and discussed Speaker of the House Paul Ryan announcing he is not interested in being the Republican party's nominee for President. He talked with the CEO of Philadelphia International Airport, Chellie Cameron, at 7:50 about hosting the Liberty USO, Patrick Kerkstra from Philadelphia Magazine at 8:00 about the Pennsylvania Senate passing medical marijuana legislation, and Joe Brooks from the Liberty USO at 8:20 about National Volunteer Month.
About 39,000 Verizon landline and cable workers on the East Coast walked off the job Wednesday morning after little progress in negotiations since their contract expired nearly eight months ago.
Unions representing more than 36,000 Verizon landline phone and cable workers are threatening a strike.
Verizon will start charging customers $20 to upgrade their phones starting April 4.
AT&T and Verizon together have invested $45-million to add cell-service infrastructure along the Ben Franklin Parkway. Each says the upgrades will quadruple capacity.
Leaders of the Communications Workers of America and the International Brotherhood of Electrical Workers announced the decision early Sunday after a contract covering 39,000 workers expired. The unions say they're prepared to schedule regular bargaining sessions.
Union members working for Verizon in nine states, including Pennsylvania, New Jersey and Delaware, have voted to authorize a strike, if necessary.
The Philadelphia region is chasing 90 degrees with mostly sunny skies on Sunday.
Alex Smalley has a two-shot lead in the PGA Championship.
Dozens of people gathered for the 2nd annual Delaware County Asian American, Native Hawaiian and Pacific Islander Heritage Month Festival.
Thousands of people across the country came together Saturday to remember the lives of Johnny and Matthew Gaudreau.
Cristopher Sánchez struck out a career-high 13 and earned his second career shutout as the Philadelphia Phillies blanked the Pittsburgh Pirates 6-0.
The Philadelphia region is chasing 90 degrees with mostly sunny skies on Sunday.
About 100 officers responded to the King of Prussia Mall on Saturday after a crowd tried to enter the mall and the Swatch store.
Alex Smalley has a two-shot lead in the PGA Championship.
Dozens of people gathered for the 2nd annual Delaware County Asian American, Native Hawaiian and Pacific Islander Heritage Month Festival.
Thousands of people across the country came together Saturday to remember the lives of Johnny and Matthew Gaudreau.
Dozens of people gathered for the 2nd annual Delaware County Asian American, Native Hawaiian and Pacific Islander Heritage Month Festival.
The PGA Championship has bumped up its prize fund by $1.5 million.
About 100 officers responded to the King of Prussia Mall on Saturday after a crowd tried to enter the mall and the Swatch store.
Two people were injured after a shooting in a McDonald's parking lot in Allentown Friday night, police say.
The PGA Championship isn't just drawing crowds to the course, it's bringing a surge of business to communities across Delaware County.
Thousands of people across the country came together Saturday to remember the lives of Johnny and Matthew Gaudreau.
The PrideFest parade Saturday will cross state lines, starting in Lambertville and ending in New Hope, where a full festival celebrates the reason for the season.
A recent college graduate in New Jersey is warning others to look for these red flags after she received a fake job offer.
As the Delaware Valley happily leaves a snowy winter behind, many can hardly wait to hit the Jersey Shore for Memorial Day weekend.
For the first time ever, the World Cup final will host a Super Bowl-style halftime show, with megawatt headliners Madonna, Shakira and BTS.
A Delaware man is in custody after he barricaded himself and started a fire inside a Wawa store on Limestone Road, police say.
A New Castle County, Delaware, refinery is starting repairs that could increase its sulfur dioxide emissions levels past permitted limits.
At 108 years old, Susan Young Browne still exercises, drives and visits the Dover, Delaware, senior center she's been a member of for more than 50 years.
Delaware State University students are taking off from Chandelle Airport in Dover as they work to become future Army aviators.
Crews were called out to the 2000 block of North Harrison Street for a reported blaze at a three-story building.
NAMI Montgomery County is hosting a mental health awareness and fundraising walk for the organization's free mental health programs.
The head of the World Health Organization says "our work is not over" to contain hantavirus after evacuations from a cruise ship hit by a deadly outbreak of the illness.
Doctors in New Jersey say an illness known as CHS that affects cannabis users is on the rise.
An American on the repatriation flight began showing symptoms of hantavirus and another "tested mildly PCR positive for the Andes virus," the Department of Health and Human Services says.
More than 100 people from a cruise ship dealing with an outbreak of the rare and deadly hantavirus are set to be disembarked.
The 2026 PGA Championship at Aronimink Golf Club is a huge boost for Pottstown, Pennsylvania-based Lessen the Loads.
Bars and restaurants in Newtown Square are gearing up for an influx of customers as the 2026 PGA Championship is here.
If you dine out in Philadelphia during the 2026 FIFA World Cup events, you could end up paying more.
Bimbo Bakeries USA employs over 20,000 people and has been headquartered in Horsham, Pennsylvania, for the past 17 years.
Photos by HughE Dillon
A Delaware woman died in a multi-vehicle crash on I-95 in South Philadelphia Tuesday night while her 4-year-old daughter was in the backseat, state police said.
A serious crash in Hainesport, New Jersey, forced Route 38 to close Thursday night.
The ramp from Front Street to northbound I-95 and the ramp from southbound I-95 to Front Street will reopen the afternoon of May 8 until the morning of May 11.
Breeze Airways launched its first flights out of Atlantic City International Airport just days after Spirit Airlines shut down suddenly.
The sudden shutdown of Spirit Airlines is having an outsized impact on Atlantic City International Airport, where the budget carrier accounted for about 75% of all flights.
Alex Smalley has a two-shot lead in the PGA Championship.
Cristopher Sánchez struck out a career-high 13 and earned his second career shutout as the Philadelphia Phillies blanked the Pittsburgh Pirates 6-0.
The PGA Championship has bumped up its prize fund by $1.5 million.
Kyle Schwarber is on a hot streak and so are the Philadelphia Phillies.
Kyle Schwarber hit his majors-leading 19th and 20th home runs of the season and Philadelphia rallied past Pittsburgh 11-9 in 10 innings.
Uzo Aduba and Darren Criss announced the 2026 Tony nominees for select categories on "CBS Mornings" on Tuesday.
If you dine out in Philadelphia during the 2026 FIFA World Cup events, you could end up paying more.
Call Your Mother, a Washington D.C. based bagel and deli chain, now has the keys to Metropolitan's Rittenhouse Square location.
The Philadelphia Museum of Art is embracing a statue it once kept at arm's length.
The "Dog Days Are Over" for the Flyers, but their return to the playoffs comes at the cost of the Florence + the Machine concert.
Ukee Washington reports.
Natasha Brown reports.
Natasha Brown reports.
Natasha Brown reports.
Ukee Washington reports.
Middle school students in Philadelphia got the opportunity to do hands-on learning during the school district's five-day career and technical camp.
With her Girl Talk mentoring program, one Philadelphia teen turned her camp days into a safe space to discuss social issues young girls face every day.
Recent high school graduate Sylvain Farrell says his temporary position at a local clinic is the pathway to a full-time career.
A Philadelphia student won an award from NFL Films for his documentary on bringing back sports teams at his Kensington school.
A group of East Norriton eighth graders took what started as an Earth Day project and made a whole initiative.
Shorts, sandals, sunglasses, and sunscreen. Sums up Sunday! Andrew Kozak reports.
Fans at Aronimink saw some great golf on Saturday. But they also experienced a special tribute in honor of National Armed Forces Day. Ryan Hughes reports.
The Swatch store at the King of Prussia Mall will remain closed Sunday after police say large groups of people stormed the property for a highly anticipated watch release. Eve Andersen reports.
As the third round of the PGA CHampionship wraps up, it's hard to not notice the chants from Eagles fans in attendance. Ryan Hughes reports.
Dozens of people gathered for the 2nd annual Delaware County Asian American, Native Hawaiian and Pacific Islander Heritage Month Festival.