Verizon offers customers $20 credit for widespread outage
Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
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Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
Verizon released a statement after an outage impacted customers across the U.S. on Wednesday, with many phones going into "SOS" mode, meaning they were only able to place emergency calls. Jan Carabeo breaks down what happened and what the phone service company is saying.
Verizon said Wednesday night an outage had been resolved after customers across the U.S. reported service outages, with many saying that their devices had been limited to SOS since about noon Eastern Time.
NFL eyes will be on New Orleans next month for the title game but there's a big party planned in Philly for the big event as well. Verizon is hosting a FanFest at every NFL stadium including the Linc on Feb. 9. There will be games, food, music and appearances from former Bird including Darren Sproles. Tickets are free but you have to request them ahead of time.
The deadline for eligible current and former subscribers to submit a claim or mail it is Monday, April 15, 2024.
Beyoncé announced she's dropping a new album, minutes after starring in a clue-laden Verizon commercial about "breaking the internet" aired shortly after the 2024 Super Bowl halftime show.
Philadelphia police are searching for the suspect wanted in a robbery at a Verizon Store in Center City.
Verizon is offering a $10,000 reward for information leading to an arrest.
This is good news for anyone who get those pesky robocalls all day.
After following the caller's instructions, the victim received an email from Verizon, confirming the purchase of an iPad under his name.
The next phase of smartphones is coming soon as AT&T and Verizon have announced their plans to sell the first-ever holographic smartphone.
Next month, you'll be able to watch NFL games on your smartphone, regardless of your carrier.
Verizon confirmed on Wednesday the personal data of 6 million customers has leaked online.
Verizon's internet service just got faster.
That $23-million in declined money represents more than 45-percent of total federal allotment to the state.
Verizon has agreed to pay $4.83 billion for Yahoo, the companies said before markets opened Monday.
Nearly 40,000 striking Verizon employees will return to work Wednesday after reaching a tentative contract agreement, the company and unions said Monday.
The City of Philadelphia is asking residents to help it determine if Verizon is living up to the terms of its franchise agreement.
Chris broadcasted live from the Liberty USO at the Philadelphia International Airport for Volunteer Appreciation Month, learned about live streaming on Facebook and discussed Speaker of the House Paul Ryan announcing he is not interested in being the Republican party's nominee for President. He talked with the CEO of Philadelphia International Airport, Chellie Cameron, at 7:50 about hosting the Liberty USO, Patrick Kerkstra from Philadelphia Magazine at 8:00 about the Pennsylvania Senate passing medical marijuana legislation, and Joe Brooks from the Liberty USO at 8:20 about National Volunteer Month.
About 39,000 Verizon landline and cable workers on the East Coast walked off the job Wednesday morning after little progress in negotiations since their contract expired nearly eight months ago.
Unions representing more than 36,000 Verizon landline phone and cable workers are threatening a strike.
Verizon will start charging customers $20 to upgrade their phones starting April 4.
AT&T and Verizon together have invested $45-million to add cell-service infrastructure along the Ben Franklin Parkway. Each says the upgrades will quadruple capacity.
Leaders of the Communications Workers of America and the International Brotherhood of Electrical Workers announced the decision early Sunday after a contract covering 39,000 workers expired. The unions say they're prepared to schedule regular bargaining sessions.
Union members working for Verizon in nine states, including Pennsylvania, New Jersey and Delaware, have voted to authorize a strike, if necessary.
An increase in the hotel tax, plus new taxes on rideshares and some deliveries, are included in Philadelphia Mayor Cherelle Parker's new budget.
A Pennsylvania man was arrested after the National Park Service said he vandalized monuments in Gettysburg, causing thousands of dollars in damage.
The Oakland County Sheriff's Office says law enforcement is responding to an "active shooter situation" at Temple Israel in West Bloomfield, Michigan.
The new coins reflect major historic points in the country, from the Mayflower to the Gettysburg Address.
Pottsgrove Manor, a headquarters for the Continental Army during the Revolutionary War, is now home to colonial-era examples of resistance.
After an early taste of summer in Philadelphia, temperatures are expected to drop more than 50 degrees.
An increase in the hotel tax, plus new taxes on rideshares and some deliveries, are included in Philadelphia Mayor Cherelle Parker's new budget.
A Pennsylvania man was arrested after the National Park Service said he vandalized monuments in Gettysburg, causing thousands of dollars in damage.
The Oakland County Sheriff's Office says law enforcement is responding to an "active shooter situation" at Temple Israel in West Bloomfield, Michigan.
After its kitchen was damaged in a fire last year, the former Westmont Diner in Haddon Township, New Jersey, is reopening with a new name.
An increase in the hotel tax, plus new taxes on rideshares and some deliveries, are included in Philadelphia Mayor Cherelle Parker's new budget.
The new coins reflect major historic points in the country, from the Mayflower to the Gettysburg Address.
Pottsgrove Manor, a headquarters for the Continental Army during the Revolutionary War, is now home to colonial-era examples of resistance.
Buying everything children need can be expensive, but there are ways to save by buying gently used items.
Dan Hilferty, CEO of Comcast Spectacor and governor of the Flyers, says being the grand marshal is one of the biggest honors of his life.
High gas prices and travel uncertainty are on the minds of many travelers as they try to book their vacations locally and overseas.
After its kitchen was damaged in a fire last year, the former Westmont Diner in Haddon Township, New Jersey, is reopening with a new name.
New Jersey Gov. Mikie Sherrill, on the job for a little over a month, called for major cuts during her first budget address Tuesday.
A barge hauling scrap metal caught fire in the Delaware Bay on Tuesday.
Mortgage rates have fallen to a three-year low, prompting some homeowners to ask whether now is the right moment to refinance.
Up-and-coming bands are sharing their sound in between the aisles at Fiesta Fresh Farmers Market.
A barge hauling scrap metal caught fire in the Delaware Bay on Tuesday.
Mortgage rates have fallen to a three-year low, prompting some homeowners to ask whether now is the right moment to refinance.
Delaware residents can now schedule appointments at the Wilmington DMV, which will reopen on Tuesday, March 10, 2026.
New Castle County police fatally shot a man armed with knives after a standoff on Ramsey Road.
New owners say Springfield Hospital could reopen as soon as this year, bring much-needed health care to Delaware County.
Yentli Soto Albrecht, who is a genetic carrier of ALS, is working on research at Penn that could one day prove life-saving.
The 18th annual Pink Invitational is raising money to help women with breast and ovarian cancer.
A micro-hospital that aims to help Delaware County after Crozer Health's collapse last year is inching closer to opening in Aston.
HHS Secretary RFK Jr. wants the popular coffee chains to prove their surgery drinks are safe for teens and suggested the Trump administration could place limits on your cup of coffee.
The Franklin Mall in Northeast Philadelphia is set to reopen Friday after being because of a fire, a spokesperson said.
The Franklin Mall in Northeast Philadelphia is closed until further notice following a fire, a mall security official said.
Move over, Wawa, "there's a new player in town." Customers shed light on Pennsylvania's heated rivalry as Sheetz opened its first store in Montgomery County.
Former Sheetz president and CEO Steve Sheetz has died at age 77, the Altoona-based company announced on Monday.
The post-Christmas return rush was underway at shops and malls across the Philadelphia area.
TSA workers are impacted by the government shutdown and the agency is dealing with staffing constraints, including at PHL.
Service on SEPTA's Market-Frankford Line between 30th Street and Spring Garden stations resumed Wednesday night after an underground fire.
The Philadelphia St. Patrick's Day Parade returns to Market Street Sunday.
SEPTA plans to create new bus routes and extend service on others in Philadelphia.
A person is dead, and another was critically injured in a crash in Southwest Philadelphia involving a SEPTA bus Wednesday afternoon, police said.
Chase Utley's Phillies Wall of Fame induction ceremony will take place before the club's Aug. 7 game against the Blue Jays.
The Lehigh University men's basketball team is heading to the 2026 NCAA Tournament for the first time in more than a decade.
It's a big summer for sports in Philadelphia, and one of the biggest events is the PGA Championship at Aronimink Golf Club.
Cam Payne scored 13 of his 32 points in the fourth quarter, rookie VJ Edgecombe added 21 points in his return to the lineup and the 76ers rallied to beat the Grizzlies 139-129 on Tuesday night.
Bam Adebayo scored 83 points, the second-most in a game in NBA history, and set records for most free throws taken and made on Tuesday.
A woman was arrested on Sunday for firing multiple shots at the Beverly Hills home of Rihanna, Los Angeles Police Department officials say.
Streaming giant Netflix declined to match Paramount Skydance's $31 per share offer for Warner Bros. Discovery.
The Rock & Roll Hall of Fame has announced its 2026 list of nominees, including Phil Collins, Mariah Carey, Wu-Tang Clan and more.
Barry Manilow announced Friday he needs to reschedule several more concerts as he continues to recover following surgery after he was diagnosed with lung cancer.
"Jersey Shore" star Nicole "Snooki" Polizzi said in a TikTok video that her results at a post-op appointment for a cone biopsy showed stage 1 cervical cancer.
Ukee Washington reports.
Natasha Brown reports.
Natasha Brown reports.
Natasha Brown reports.
Ukee Washington reports.
Middle school students in Philadelphia got the opportunity to do hands-on learning during the school district's five-day career and technical camp.
With her Girl Talk mentoring program, one Philadelphia teen turned her camp days into a safe space to discuss social issues young girls face every day.
Recent high school graduate Sylvain Farrell says his temporary position at a local clinic is the pathway to a full-time career.
A Philadelphia student won an award from NFL Films for his documentary on bringing back sports teams at his Kensington school.
A group of East Norriton eighth graders took what started as an Earth Day project and made a whole initiative.
Chase Utley will be inducted into the Phillies' Wall of Fame before Philadelphia's Aug. 7 game against the Toronto Blue Jays at Citizens Bank Park, the team announced Thursday.
Steve Serio, a three-time U.S. gold medalist in wheelchair basketball, and Staff Sgt. Rico Roman, a three-time gold medalist in sled hockey, are visiting Philadelphia this week participating in sports clinics in partnership with Toyota, the 76ers and Flyers and the Challenged Athletes Foundation. Natasha Brown chats with these two gold medalists live in our studio.
Taxes on services like Uber and an increase to the hotel tax could take effect if Philadelphia Mayor Cherelle Parker's budget passes. She pitched her budget to City Council in a meeting on Thursday.
Taxes on services like Uber and an increase to the hotel tax could take effect if Philadelphia Mayor Cherelle Parker's budget passes. She pitched her budget to City Council in a meeting on Thursday.
Meet Dan Hilferty, an influential businessman in Philadelphia, the governor of the Flyers and proud of his Irish heritage. This Sunday, Hilferty has a new title that he may be most proud of. CBS News Philadelphia's Joe Holden has the story.