Verizon offers customers $20 credit for widespread outage
Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
Watch CBS News
Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
Verizon released a statement after an outage impacted customers across the U.S. on Wednesday, with many phones going into "SOS" mode, meaning they were only able to place emergency calls. Jan Carabeo breaks down what happened and what the phone service company is saying.
Verizon said Wednesday night an outage had been resolved after customers across the U.S. reported service outages, with many saying that their devices had been limited to SOS since about noon Eastern Time.
NFL eyes will be on New Orleans next month for the title game but there's a big party planned in Philly for the big event as well. Verizon is hosting a FanFest at every NFL stadium including the Linc on Feb. 9. There will be games, food, music and appearances from former Bird including Darren Sproles. Tickets are free but you have to request them ahead of time.
The deadline for eligible current and former subscribers to submit a claim or mail it is Monday, April 15, 2024.
Beyoncé announced she's dropping a new album, minutes after starring in a clue-laden Verizon commercial about "breaking the internet" aired shortly after the 2024 Super Bowl halftime show.
Philadelphia police are searching for the suspect wanted in a robbery at a Verizon Store in Center City.
Verizon is offering a $10,000 reward for information leading to an arrest.
This is good news for anyone who get those pesky robocalls all day.
After following the caller's instructions, the victim received an email from Verizon, confirming the purchase of an iPad under his name.
The next phase of smartphones is coming soon as AT&T and Verizon have announced their plans to sell the first-ever holographic smartphone.
Next month, you'll be able to watch NFL games on your smartphone, regardless of your carrier.
Verizon confirmed on Wednesday the personal data of 6 million customers has leaked online.
Verizon's internet service just got faster.
That $23-million in declined money represents more than 45-percent of total federal allotment to the state.
Verizon has agreed to pay $4.83 billion for Yahoo, the companies said before markets opened Monday.
Nearly 40,000 striking Verizon employees will return to work Wednesday after reaching a tentative contract agreement, the company and unions said Monday.
The City of Philadelphia is asking residents to help it determine if Verizon is living up to the terms of its franchise agreement.
Chris broadcasted live from the Liberty USO at the Philadelphia International Airport for Volunteer Appreciation Month, learned about live streaming on Facebook and discussed Speaker of the House Paul Ryan announcing he is not interested in being the Republican party's nominee for President. He talked with the CEO of Philadelphia International Airport, Chellie Cameron, at 7:50 about hosting the Liberty USO, Patrick Kerkstra from Philadelphia Magazine at 8:00 about the Pennsylvania Senate passing medical marijuana legislation, and Joe Brooks from the Liberty USO at 8:20 about National Volunteer Month.
About 39,000 Verizon landline and cable workers on the East Coast walked off the job Wednesday morning after little progress in negotiations since their contract expired nearly eight months ago.
Unions representing more than 36,000 Verizon landline phone and cable workers are threatening a strike.
Verizon will start charging customers $20 to upgrade their phones starting April 4.
AT&T and Verizon together have invested $45-million to add cell-service infrastructure along the Ben Franklin Parkway. Each says the upgrades will quadruple capacity.
Leaders of the Communications Workers of America and the International Brotherhood of Electrical Workers announced the decision early Sunday after a contract covering 39,000 workers expired. The unions say they're prepared to schedule regular bargaining sessions.
Union members working for Verizon in nine states, including Pennsylvania, New Jersey and Delaware, have voted to authorize a strike, if necessary.
The Philadelphia Eagles and veteran running back Dameon Pierce, 26, agreed to a one-year contract on Thursday.
Police in South Jersey are looking for two people caught on camera stealing a high-performance Dodge Charger Daytona from a driveway in Washington Township.
Since 1743, Blue Bell Inn has welcomed those looking for a hot meal and warm company at the white building formerly known as The White House.
Philadelphia Soccer 2026 announced more details about the FIFA Fan Festival tied to the city's World Cup matches.
Candidates in Pennsylvania's 3rd Congressional District spoke out at a forum Wednesday night.
The Philadelphia Eagles and veteran running back Dameon Pierce, 26, agreed to a one-year contract on Thursday.
Police in South Jersey are looking for two people caught on camera stealing a high-performance Dodge Charger Daytona from a driveway in Washington Township.
Additional security checkpoints at PHL are closed as a partial government shutdown affecting TSA drags on.
Six NCAA Division I men's basketball tournament games will be played in Philadelphia. Here's what to know as March Madness returns for the first time since 2022.
Since 1743, Blue Bell Inn has welcomed those looking for a hot meal and warm company at the white building formerly known as The White House.
Since 1743, Blue Bell Inn has welcomed those looking for a hot meal and warm company at the white building formerly known as The White House.
Philadelphia Soccer 2026 announced more details about the FIFA Fan Festival tied to the city's World Cup matches.
Candidates in Pennsylvania's 3rd Congressional District spoke out at a forum Wednesday night.
A Philadelphia youth wheelchair basketball team is heading south for chance to compete for a national championship after a dominant regular season.
The Lehigh University men's basketball team was knocked out of the NCAA Tournament Wednesday night in a 67-55 loss to Prairie View A&M University in Dayton, Ohio.
Police in South Jersey are looking for two people caught on camera stealing a high-performance Dodge Charger Daytona from a driveway in Washington Township.
A South Jersey nonprofit is teaching women how to defend themselves while also launching a new effort to support those recovering from difficult situations.
Crews are working around the clock in Medford Township after Monday night's powerful storm knocked down telephone poles and more.
A Cherry Hill couple is trying to find the origin of the peacock who's now wandering around near their home.
New Jersey parents say their 10-month-old daughter was found with a marijuana vape pen in her mouth at a Voorhees day care.
An EF-1 tornado touched down in Kent County, Delaware, Monday night as severe storms hit the Philadelphia region, the National Weather Service said Tuesday.
Thousands of people spent the night without electricity around the Philadelphia area after Monday's storms.
With the region under a tornado watch through 7 p.m., several school districts have announced closings and early dismissals.
A teenager in Newark, Delaware is being charged with first degree murder after stabbing a rideshare driver multiple times, police say.
Up-and-coming bands are sharing their sound in between the aisles at Fiesta Fresh Farmers Market.
A popular national brand has joined a Philadelphia kidney patient and advocate to raise awareness and save lives.
Earl Jones is thriving after receiving a heart transplant at Temple University Hospital decades ago.
After years of being misdiagnosed, Mary Schneider is raising awareness about narcolepsy and other sleep disorders.
New Jersey Sen. Andy Kim is opening up about his father's Alzheimer's diagnosis in hopes of helping others struggling like him to care for their loved ones.
New owners say Springfield Hospital could reopen as soon as this year, bring much-needed health care to Delaware County.
The Franklin Mall in Northeast Philadelphia is set to reopen Friday after being because of a fire, a spokesperson said.
The Franklin Mall in Northeast Philadelphia is closed until further notice following a fire, a mall security official said.
Move over, Wawa, "there's a new player in town." Customers shed light on Pennsylvania's heated rivalry as Sheetz opened its first store in Montgomery County.
Former Sheetz president and CEO Steve Sheetz has died at age 77, the Altoona-based company announced on Monday.
The post-Christmas return rush was underway at shops and malls across the Philadelphia area.
The Walt Whitman Bridge is back open Wednesday after it was closed in both directions Tuesday night because of police activity.
Additional security checkpoints at PHL are closed as a partial government shutdown affecting TSA drags on.
Fire crews were called to the Valley Forge Service Area on the Pennsylvania Turnpike for a truck fire Friday morning.
Construction in Upper Darby and Newtown Square has frustrated drivers. PennDOT says work is set to be completed at the end of the year.
TSA workers are impacted by the government shutdown and the agency is dealing with staffing constraints, including at PHL.
The Philadelphia Eagles and veteran running back Dameon Pierce, 26, agreed to a one-year contract on Thursday.
Philadelphia Soccer 2026 announced more details about the FIFA Fan Festival tied to the city's World Cup matches.
Noah Cates scored on a deflection off goalie Lukas Dostal's skate at 2:17 of overtime and — after a review for offsides on the play — the Philadelphia Flyers beat the Anaheim Ducks 3-2 on Wednesday night.
The Lehigh University men's basketball team was knocked out of the NCAA Tournament Wednesday night in a 67-55 loss to Prairie View A&M University in Dayton, Ohio.
Former Philadelphia Eagles running back Boston Scott, known as the "Giant killer," announced his retirement from the NFL Wednesday.
Michael B. Jordan's best actor win at Sunday night's Academy Awards resonated at his alma mater, Arts High School in Newark.
A West Philadelphia hip-hop artist is using his music to inspire others and bring people together.
"One Battle After Another" took home several big awards, including Best Picture, Best Director and the newly created Best Casting.
Watch scenes from the performances nominated for best supporting actress at the 98th annual Academy Awards, as well as interviews with the nominees.
The Ministry of Awe on 3rd Street in Philadelphia features five floors of art installations, interactive exhibits and more.
Ukee Washington reports.
Natasha Brown reports.
Natasha Brown reports.
Natasha Brown reports.
Ukee Washington reports.
Middle school students in Philadelphia got the opportunity to do hands-on learning during the school district's five-day career and technical camp.
With her Girl Talk mentoring program, one Philadelphia teen turned her camp days into a safe space to discuss social issues young girls face every day.
Recent high school graduate Sylvain Farrell says his temporary position at a local clinic is the pathway to a full-time career.
A Philadelphia student won an award from NFL Films for his documentary on bringing back sports teams at his Kensington school.
A group of East Norriton eighth graders took what started as an Earth Day project and made a whole initiative.
Police in Washington Township, Gloucester County, are searching for a group of masked thieves caught stealing a Dodge Charger Daytona that was parked in someone's driveway.
Outdoor watch parties on Lemon Hill, food trucks and soccer experiences with free family fun — Dan Snyder has more on what Philadelphia Soccer 2026 is planning for the FIFA Fan Festival coinciding with the World Cup.
The No. 3-seeded Virginia Cavaliers and seven other teams playing in Philadelphia's four 1st-round NCAA men's basketball tournament games took part in open practice on Thursday ahead of the action. Krystle Rich reports from the free open event at Xfinity Mobile Arena.
The Philadelphia Phillies will welcome fans back to Citizens Bank Park in just one week! Before the home opener, the team stopped by CBS News Philadelphia to talk about this season's theme nights and fan giveaways.
As the price of brent crude oil tops $116 a barrel amid the ongoing war with Iran, gas prices at the pump are on the rise for drivers in the Delaware Valley. The average price in Philadelphia is $3.93, up 23 cents since Monday. The national average is $3.88 a gallon.