Verizon offers customers $20 credit for widespread outage
Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
Watch CBS News
Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
Verizon released a statement after an outage impacted customers across the U.S. on Wednesday, with many phones going into "SOS" mode, meaning they were only able to place emergency calls. Jan Carabeo breaks down what happened and what the phone service company is saying.
Verizon said Wednesday night an outage had been resolved after customers across the U.S. reported service outages, with many saying that their devices had been limited to SOS since about noon Eastern Time.
NFL eyes will be on New Orleans next month for the title game but there's a big party planned in Philly for the big event as well. Verizon is hosting a FanFest at every NFL stadium including the Linc on Feb. 9. There will be games, food, music and appearances from former Bird including Darren Sproles. Tickets are free but you have to request them ahead of time.
The deadline for eligible current and former subscribers to submit a claim or mail it is Monday, April 15, 2024.
Beyoncé announced she's dropping a new album, minutes after starring in a clue-laden Verizon commercial about "breaking the internet" aired shortly after the 2024 Super Bowl halftime show.
Philadelphia police are searching for the suspect wanted in a robbery at a Verizon Store in Center City.
Verizon is offering a $10,000 reward for information leading to an arrest.
This is good news for anyone who get those pesky robocalls all day.
After following the caller's instructions, the victim received an email from Verizon, confirming the purchase of an iPad under his name.
The next phase of smartphones is coming soon as AT&T and Verizon have announced their plans to sell the first-ever holographic smartphone.
Next month, you'll be able to watch NFL games on your smartphone, regardless of your carrier.
Verizon confirmed on Wednesday the personal data of 6 million customers has leaked online.
Verizon's internet service just got faster.
That $23-million in declined money represents more than 45-percent of total federal allotment to the state.
Verizon has agreed to pay $4.83 billion for Yahoo, the companies said before markets opened Monday.
Nearly 40,000 striking Verizon employees will return to work Wednesday after reaching a tentative contract agreement, the company and unions said Monday.
The City of Philadelphia is asking residents to help it determine if Verizon is living up to the terms of its franchise agreement.
Chris broadcasted live from the Liberty USO at the Philadelphia International Airport for Volunteer Appreciation Month, learned about live streaming on Facebook and discussed Speaker of the House Paul Ryan announcing he is not interested in being the Republican party's nominee for President. He talked with the CEO of Philadelphia International Airport, Chellie Cameron, at 7:50 about hosting the Liberty USO, Patrick Kerkstra from Philadelphia Magazine at 8:00 about the Pennsylvania Senate passing medical marijuana legislation, and Joe Brooks from the Liberty USO at 8:20 about National Volunteer Month.
About 39,000 Verizon landline and cable workers on the East Coast walked off the job Wednesday morning after little progress in negotiations since their contract expired nearly eight months ago.
Unions representing more than 36,000 Verizon landline phone and cable workers are threatening a strike.
Verizon will start charging customers $20 to upgrade their phones starting April 4.
AT&T and Verizon together have invested $45-million to add cell-service infrastructure along the Ben Franklin Parkway. Each says the upgrades will quadruple capacity.
Leaders of the Communications Workers of America and the International Brotherhood of Electrical Workers announced the decision early Sunday after a contract covering 39,000 workers expired. The unions say they're prepared to schedule regular bargaining sessions.
Union members working for Verizon in nine states, including Pennsylvania, New Jersey and Delaware, have voted to authorize a strike, if necessary.
Wait times aren't expected to improve until government funding is restored and TSA officers receive paychecks.
Sánchez will throw out the first pitch of the season for the Phillies on Thursday, and Painter will be the No. 5 starter.
The first full weekend of spring in the Delaware Valley brings sunshine and highs in the 60s before possible storms arrive Sunday evening.
No. 7 seed Texas Tech held on to defeat 10th seed Villanova in the first round of March Madness.
Friday night, the Xfinity Mobile Arena was packed for the first round of the NCAA Men's Basketball Tournament.
Wait times aren't expected to improve until government funding is restored and TSA officers receive paychecks.
Sánchez will throw out the first pitch of the season for the Phillies on Thursday, and Painter will be the No. 5 starter.
The first full weekend of spring in the Delaware Valley brings sunshine and highs in the 60s before possible storms arrive Sunday evening.
Rashiem Russell was arrested at a home in Darlington, South Carolina, Friday morning, according to the U.S. Marshals Service.
No. 7 seed Texas Tech held on to defeat 10th seed Villanova in the first round of March Madness.
Friday night, the Xfinity Mobile Arena was packed for the first round of the NCAA Men's Basketball Tournament.
The Villanova Wildcats were eliminated from the NCAA Men's Basketball Tournament in their first appearance in four years.
All five students had their ankle bracelets removed on Friday and have been released from house arrest.
Rashiem Russell was arrested at a home in Darlington, South Carolina, Friday morning, according to the U.S. Marshals Service.
It's been 200 years, or over 10,000 Sunday services, since Monumental Baptist Church was founded.
After hitting delays because of snow and ice, crews are now working to rebuild a large portion of Ventnor, New Jersey's boardwalk.
Gov. Mikie Sherrill accused ICE of ignoring the concerns of Roxbury residents after it bought the vacant warehouse on Route 46.
Route 73 is back open in Marlton after a fatal crash closed the road for several hours Friday morning.
Last year, electricity rates in New Jersey spiked more than almost any other state, according to a new congressional report.
Police in South Jersey are looking for two people caught on camera stealing a high-performance Dodge Charger Daytona from a driveway in Washington Township.
An EF-1 tornado touched down in Kent County, Delaware, Monday night as severe storms hit the Philadelphia region, the National Weather Service said Tuesday.
Thousands of people spent the night without electricity around the Philadelphia area after Monday's storms.
With the region under a tornado watch through 7 p.m., several school districts have announced closings and early dismissals.
A teenager in Newark, Delaware is being charged with first degree murder after stabbing a rideshare driver multiple times, police say.
Up-and-coming bands are sharing their sound in between the aisles at Fiesta Fresh Farmers Market.
A popular national brand has joined a Philadelphia kidney patient and advocate to raise awareness and save lives.
Earl Jones is thriving after receiving a heart transplant at Temple University Hospital decades ago.
After years of being misdiagnosed, Mary Schneider is raising awareness about narcolepsy and other sleep disorders.
New Jersey Sen. Andy Kim is opening up about his father's Alzheimer's diagnosis in hopes of helping others struggling like him to care for their loved ones.
New owners say Springfield Hospital could reopen as soon as this year, bring much-needed health care to Delaware County.
The Franklin Mall in Northeast Philadelphia is set to reopen Friday after being because of a fire, a spokesperson said.
The Franklin Mall in Northeast Philadelphia is closed until further notice following a fire, a mall security official said.
Move over, Wawa, "there's a new player in town." Customers shed light on Pennsylvania's heated rivalry as Sheetz opened its first store in Montgomery County.
Former Sheetz president and CEO Steve Sheetz has died at age 77, the Altoona-based company announced on Monday.
The post-Christmas return rush was underway at shops and malls across the Philadelphia area.
Route 73 is back open in Marlton after a fatal crash closed the road for several hours Friday morning.
The Walt Whitman Bridge is back open Wednesday after it was closed in both directions Tuesday night because of police activity.
Additional security checkpoints at PHL are closed as a partial government shutdown affecting TSA drags on.
Fire crews were called to the Valley Forge Service Area on the Pennsylvania Turnpike for a truck fire Friday morning.
Construction in Upper Darby and Newtown Square has frustrated drivers. PennDOT says work is set to be completed at the end of the year.
Sánchez will throw out the first pitch of the season for the Phillies on Thursday, and Painter will be the No. 5 starter.
No. 7 seed Texas Tech held on to defeat 10th seed Villanova in the first round of March Madness.
The Villanova Wildcats were eliminated from the NCAA Men's Basketball Tournament in their first appearance in four years.
The Eagles are sending safety Sydney Brown to the Falcons in a trade including a draft pick swap.
Chrissy Palladino may have retired from Camden Catholic High School, but her handprints remain on the girls' basketball program.
Chuck Norris' family said his death at 86 was sudden, but did not share any details on the cause.
Michael B. Jordan's best actor win at Sunday night's Academy Awards resonated at his alma mater, Arts High School in Newark.
A West Philadelphia hip-hop artist is using his music to inspire others and bring people together.
"One Battle After Another" took home several big awards, including Best Picture, Best Director and the newly created Best Casting.
Watch scenes from the performances nominated for best supporting actress at the 98th annual Academy Awards, as well as interviews with the nominees.
Ukee Washington reports.
Natasha Brown reports.
Natasha Brown reports.
Natasha Brown reports.
Ukee Washington reports.
Middle school students in Philadelphia got the opportunity to do hands-on learning during the school district's five-day career and technical camp.
With her Girl Talk mentoring program, one Philadelphia teen turned her camp days into a safe space to discuss social issues young girls face every day.
Recent high school graduate Sylvain Farrell says his temporary position at a local clinic is the pathway to a full-time career.
A Philadelphia student won an award from NFL Films for his documentary on bringing back sports teams at his Kensington school.
A group of East Norriton eighth graders took what started as an Earth Day project and made a whole initiative.
This first weekend of spring is a wonderful one, with high temperatures in the 60s around the Philadelphia area, and even hitting the 70s in the city on Sunday. But NEXT Weather Meteorologist Tammie Souza is also tracking storms that could arrive Sunday night.
Saturday will be a better day to do that as we are tracking showers/storms moving in Sunday evening, overnight and into early Monday morning. Bill Kelly has the forecast.
March Madness has taken over South Philadelphia Friday night at the Xfinity Mobile Arena for the first round of the NCAA Men's Basketball Tournament. Kerri Corrado reports.
The five Quakertown, Pennsylvania, teenagers arrested during an ICE protest last month were back in court Friday, and so far, only one teen has had the most serious charges dismissed. Liz Crawford reports.
U.S. Marshals say Rashiem Russell was arrested in South Carolina on Friday after he was caught on camera punching a security guard in Darby Borough, Pennsylvania. Police say Russell fled the state and was arrested at a family member's house in Darlington.