Verizon offers customers $20 credit for widespread outage
Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
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Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
Late Wednesday, Verizon said their hours-long outage was resolved, but that some customers may still have lingering problems. CBS News New York's Dick Brennan reports.
According to Down Detector, which tracks reports and problem indicators online, at the peak Wednesday, there were more than 180,000 user-reported outages. CBS News New York's Doug Williams has what you need to know.
Verizon wireless suffered another outage Monday, but it was resolved within minutes.
Verizon has a recommendation for people still having trouble getting service on their mobile phones after a massive outage.
Verizon customers reported their mobile phone service was down in cities across the U.S., giving them only SOS mode.
The deadline for eligible current and former subscribers to submit a claim or mail it is Monday, April 15, 2024.
Customers with other carriers also reported issues early Thursday morning. CBS New York's Alice Gainer has the latest from the newsroom.
Scammers can now use apps to show up as a trusted number, including the number for your bank.
Plans are in place to install 20 small poles along Ocean Avenue. Upon completion, they'd be 30 feet high.
Verizon has plans to install 5G poles by the Boardwalk in Belmar, New Jersey, CBS2's Vanessa Murdock reports.
The NYPD says a truck carrying a crane was driving on 101st Avenue when it took down overhead wires.
The chief executives of America's largest airlines warned of a "catastrophic disruption" to travel and shipping operations if telecommunication companies roll out their 5G technology as planned Wednesday without limiting the technology near U.S. airports.
The digital divide has been exacerbated by the coronavirus pandemic.
The crime spree has been going on mostly in Queens for about a month, police said.
With so many users logging on at the same time, some worry how the online networks can handle the strain
Verizon is saying goodbye to Tumblr. The company's media group said it agreed to sell Tumblr to Automattic, the parent of WordPress.
A former Verizon worker on Long Island has been awarded more than $2.5 million by a jury in federal court. He claimed the giant company discriminated against him.
Thieves in New Jersey have been tampering with cell towers, and police say it could cause a dangerous and major communication blackout.
New Yorkers who subscribed to the Verizon Wireless Travel Pass service – which offers $10 per day for phone, text and data overseas – said they are getting stuck with bills for hundreds of dollars.
Long Island residents have vowed to fight back, after two dozen cellphone repeaters were put up in front of their homes.
Police are trying to crack down on crooks who made off with stolen batteries from cell phone towers in Mahwah.
The city says Verizon missed a 2014 deadline to extend wire by every home or apartment building in the city.
After the sale is completed, Yahoo will become a holding company for its two stakes in China's e-commerce leader, Alibaba Group, and Yahoo Japan.
A union says nearly 40,000 striking Verizon employees will return to work Wednesday after reaching a tentative contract agreement.
NewYork-Presbyterian nurses and hospital officials will meet for their next bargaining session on Thursday as the largest and longest nurses strike in city history continues.
Andrew Mountbatten-Windsor, King Charles III's younger brother, has been arrested over suspected misconduct in public office after revelations in the Epstein files.
Some pieces of New York sports history are heading up for auction: Tom Seaver's personal collection.
Newark Liberty International Airport reopened Wednesday evening after an aircraft emergency caused a ground stop.
More than 1 million Muslims in New York City, including Mayor Zohran Mamdani, marked the start of Ramadan Wednesday.
NewYork-Presbyterian nurses and hospital officials will meet for their next bargaining session on Thursday as the largest and longest nurses strike in city history continues.
Some pieces of New York sports history are heading up for auction: Tom Seaver's personal collection.
Newark Liberty International Airport reopened Wednesday evening after an aircraft emergency caused a ground stop.
More than 1 million Muslims in New York City, including Mayor Zohran Mamdani, marked the start of Ramadan Wednesday.
Just weeks ago, New York City Mayor Zohran Mamdani was against the sweeps. He says now, however, they'll be unlike how they've been done before.
An air quality alert is in effect Wednesday for the second day for New York City and parts of the northern suburbs.
Accumulating snow will return to the New York City area Sunday evening into Monday morning.
Valentine's Day will be mild in the New York City area, but snow may be on the way to end the weekend.
New Yorkers felt much better on Tuesday as a warm front moved toward the region. But, snow and ice could make for a potentially dangerous evening.
A Cold Weather Advisory is in place through 10 a.m. on Monday for the entire Tri-State Area. As a result, a First Alert Weather Day will be in play for at least part of the day.
There's a state of emergency in Phillipsburg, New Jersey, after two sinkholes opened up. One of them swallowed a dump truck.
The Gateway Tunnel Project is poised to get back on track after more than $200 million in funding that had been withheld is now back.
New Jersey's acting attorney general won't ask the state Supreme Court to review the dismissal of racketeering charges against Democratic power broker George E. Norcross III and those charged alongside him.
Springsteen is taking his "Land Of Hope And Dreams American Tour" nationwide starting in the spring.
Diners have been apart of New Jersey's DNA for decades. Now many are struggling, but lawmakers are looking to give them a lifeline.
An air quality alert is in effect Wednesday for the second day for New York City and parts of the northern suburbs.
Accumulating snow will return to the New York City area Sunday evening into Monday morning.
Potholes are causing even more crashes on an already dangerous stretch of New York 25 on Long Island, officials say.
Hicksville is New York's first school district to ban e-bikes after alarming statistics revealed at least 12 people, mostly young Long Islanders, died on them in the past three years.
It has been a brutal viral season, but as RSV cases surged in New York, Northwell Health doctors say infant hospitalizations remained down, thanks to a fairly new vaccine.
Just weeks ago, New York City Mayor Zohran Mamdani was against the sweeps. He says now, however, they'll be unlike how they've been done before.
Sen. Chuck Schumer wants the federal government to do away with the statute of limitations on sex abuse and trafficking victims' right to sue.
The Gateway Tunnel Project is poised to get back on track after more than $200 million in funding that had been withheld is now back.
Transit crime has ticked up so far this year, according to NYPD crime data. The NYPD is blaming the recent cold.
An immigration judge has dismissed the Trump administration's deportation case against Mohsen Mahdawi, a Palestinian graduate student and Columbia protest leader.
NYSNA ratified contracts with Montefiore and Mount Sinai, clearing the way for nurses to return to work Saturday after walking off one month ago.
The longest and largest nurses strike in New York City history is set to end after over three weeks as NYSNA says it has a tentative agreement.
Mount Sinai Health System and Anthem Blue Cross Blue Shield failed to reach a contract agreement by Dec. 31, which means about 9,000 physicians are no longer considered in-network.
Brooklyn's Green-Wood Cemetery is set to become the first on the East Coast to offer human composting.
The goal is to get patients drunk and high at a new research lab on the border of Nassau County and Queens.
Springsteen is taking his "Land Of Hope And Dreams American Tour" nationwide starting in the spring.
"The Late Show" host Stephen Colbert criticized CBS on Monday night, saying the network blocked his interview with U.S. Senate hopeful James Talarico from airing.
"Dawson's Creek" and "Varsity Blues" star James Van Der Beek has died at 48 years old.
New York City Department of Environmental Protection said there was a "significant reduction in water usage" throughout the Big Apple during his show. That changed as soon as his performance ended.
Catherine O'Hara, known for her roles in "Home Alone," "Schitt's Creek" and "Beetlejuice," died on Jan. 30 at the age of 71.
In Harlem, a hall-of-famer gymnast is inspiring the next generation in the sport.
Elana Meyers Taylor has won her first Olympic gold in women's monobob, and she made history as the oldest American woman to do it at the Winter Games.
Cleveland Browns safety Ronnie Hickman was assaulted inside a New York City hotel on Monday morning, officials said.
The short-handed Indiana Pacers beat the Brooklyn Nets 115-110 on Wednesday night.
Jose Alvarado scored a season-high 26 points and Mikal Bridges added 22 points as the New York Knicks beat the Philadelphia 76ers 138-89 Wednesday night.
Multiple rezonings in Queens are paving the way for tens of thousands of new units, but some residents worry about how it could affect their communities.
Residents and skate advocates clash over a proposed Mount Prospect Park skate facility, as city officials promise an updated design this spring.
A Brooklyn community is fighting to turn a forgotten landmark into a heritage center.
Edward R. Murrow High School's new boiler system cuts emissions while doubling as a hands-on sustainability lesson for students.
LUAR Creative Director Raul López says Lady Gaga's salsa-inspired dress in Bad Bunny's Super Bowl halftime show was a moment of pride for Caribbeans and Latinos.
The Halloween tradition strolled through Manhattan's East Village on Sunday, with furry friends dressed in colorful costumes.
A suspect was taken into custody after an attack on Pearl Street Mall in Boulder on June 1 in which there were 15 people and a dog who were victims. The suspect threw Molotov cocktails that burned some of the victims, who were part of a march for Israeli hostages.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
Dogs got decked out for the annual Tompkins Square Halloween Dog Parade in New York City's East Village on Saturday.
Cosplayers flooded New York City's Javits Center in October 2024 for the annual New York Comic Con convention.
The deadline for the city's Department of Corrections and legal department to submit a plan to limit the use of solitary confinement on Rikers Island. CBS News New York's Elijah Westbrook reports.
A new study suggests the New York accent is disappearing as it ranks 12th among the disappearing dialects.
Authorities said eight of the nine skiers reported missing after an avalanche near California's Lake Tahoe have been found dead, with the ninth skier still missing but also presumed deceased.
The former Prince Andrew, now Andrew Mountbatten-Windsor, was arrested Thursday for suspected misconduct in public office after revelations in the Jeffrey Epstein files.
Nurses at NewYork-Presbyterian Hospital are heading back to the picket line as representatives take a seat at the bargaining table in an effort to reach a new contract. CBS News New York's Christina Fan reports.
