Verizon offers customers $20 credit for widespread outage
Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
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Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
Late Wednesday, Verizon said their hours-long outage was resolved, but that some customers may still have lingering problems. CBS News New York's Dick Brennan reports.
According to Down Detector, which tracks reports and problem indicators online, at the peak Wednesday, there were more than 180,000 user-reported outages. CBS News New York's Doug Williams has what you need to know.
Verizon wireless suffered another outage Monday, but it was resolved within minutes.
Verizon has a recommendation for people still having trouble getting service on their mobile phones after a massive outage.
Verizon customers reported their mobile phone service was down in cities across the U.S., giving them only SOS mode.
The deadline for eligible current and former subscribers to submit a claim or mail it is Monday, April 15, 2024.
Customers with other carriers also reported issues early Thursday morning. CBS New York's Alice Gainer has the latest from the newsroom.
Scammers can now use apps to show up as a trusted number, including the number for your bank.
Plans are in place to install 20 small poles along Ocean Avenue. Upon completion, they'd be 30 feet high.
Verizon has plans to install 5G poles by the Boardwalk in Belmar, New Jersey, CBS2's Vanessa Murdock reports.
The NYPD says a truck carrying a crane was driving on 101st Avenue when it took down overhead wires.
The chief executives of America's largest airlines warned of a "catastrophic disruption" to travel and shipping operations if telecommunication companies roll out their 5G technology as planned Wednesday without limiting the technology near U.S. airports.
The digital divide has been exacerbated by the coronavirus pandemic.
The crime spree has been going on mostly in Queens for about a month, police said.
With so many users logging on at the same time, some worry how the online networks can handle the strain
Verizon is saying goodbye to Tumblr. The company's media group said it agreed to sell Tumblr to Automattic, the parent of WordPress.
A former Verizon worker on Long Island has been awarded more than $2.5 million by a jury in federal court. He claimed the giant company discriminated against him.
Thieves in New Jersey have been tampering with cell towers, and police say it could cause a dangerous and major communication blackout.
New Yorkers who subscribed to the Verizon Wireless Travel Pass service – which offers $10 per day for phone, text and data overseas – said they are getting stuck with bills for hundreds of dollars.
Long Island residents have vowed to fight back, after two dozen cellphone repeaters were put up in front of their homes.
Police are trying to crack down on crooks who made off with stolen batteries from cell phone towers in Mahwah.
The city says Verizon missed a 2014 deadline to extend wire by every home or apartment building in the city.
After the sale is completed, Yahoo will become a holding company for its two stakes in China's e-commerce leader, Alibaba Group, and Yahoo Japan.
A union says nearly 40,000 striking Verizon employees will return to work Wednesday after reaching a tentative contract agreement.
A U.S. crew member who went missing when an F-15E fighter jet was shot down over a remote area of Iran has been rescued by U.S. forces.
Clay Holmes and Tobias Myers combined on a three-hitter and the New York Mets beat the San Francisco Giants 9-0 on Saturday night.
History was made Saturday night at Madison Square Garden as the Sirens played the Torrent before a sold-out crowd.
The New York Yankees beat the Miami Marlins 9-7 on Saturday night for their second 7-1 start in three seasons.
Oliver Kapanen's decisive goal in the shootout gave the Canadiens a 4-3 win over the Devils for their eighth straight win on Saturday.
History was made Saturday night at Madison Square Garden as the Sirens played the Torrent before a sold-out crowd.
An NYPD officer was struck by a driver and injured during a traffic stop in Brooklyn on Saturday.
Tributes continue to pour into Brooklyn, where 7-month-old Kaori Patterson-Moore lost her life in a senseless shooting Wednesday.
New York City's annual Easter Parade and Easter Bonnet Festival returns to Midtown Manhattan on Sunday.
Rain has returned for Easter Sunday in the New York area after the holiday weekend kicked off with May-like weather.
Rain has returned for Easter Sunday in the New York area after the holiday weekend kicked off with May-like weather.
UConn's jaw-dropping buzzer beater catapulted them to the Final Four.
Bridgeport firefighter Terrence Cramer was killed after his girlfriend's ex shot him in a fit of rage at a Connecticut home, according to an arrest warrant.
Jabari Bush is accused of fatally shooting active-duty Bridgeport Firefighter Terrence Cramer in Shelton, police said.
Warmer weather will return to New York City and the surrounding area soon.
The move would reduce the minimum uninsured motorist coverage for ride-share services from $1.5 million to as low as $35,000.
Fire officials are investigating the cause of a multi-alarm fire at a former chemical manufacturer in Paterson, New Jersey.
Rain has returned for Easter Sunday in the New York area after the holiday weekend kicked off with May-like weather.
With just over one square mile of land, the City of Hoboken says the 2026 FIFA World Cup could be a once-in-a-generation opportunity for homeowners.
New Jersey Gov. Mikie Sherrill and her family are moving into Drumthwacket, the governor's official residence in Princeton.
Stony Brook University professor Timothy Glotch is one of 10 scientists selected to shape research plans for NASA's next Artemis missions.
A Long Island man accused of shooting his sister in the head with a crossbow pleaded not guilty to attempted murder Thursday.
A Long Island high schooler and his mom are being credited with saving a sleeping neighbor from a house fire.
New York Republican gubernatorial nominee Bruce Blakeman said Tuesday he will sue the state after the Campaign Finance Board denied him matching funds.
The driver accused of striking and killing a Nassau County school crossing guard in February has been arraigned.
A U.S. crew member who went missing when an F-15E fighter jet was shot down over a remote area of Iran has been rescued by U.S. forces.
The changes were likely to affect Associate Attorney General Stanley Woodward, the No. 3 official at the Justice Department and Harmeet Dhillon, the Assistant Attorney General for the Civil Rights Division.
President Trump ordered the Department of Homeland Security to find a way to pay "each and every employee" of the agency.
New Jersey Gov. Mikie Sherrill and her family are moving into Drumthwacket, the governor's official residence in Princeton.
The search for the second crew member, a weapons system officer, is continuing, two U.S. officials said.
What started as a sinus infection left a Long Island teenager fighting for his life, requiring emergency brain surgery.
Older adults in New Jersey recorded the highest number of suspected overdose deaths in 2025, according to the New Jersey Department of Health.
The first case of mpox clade I has been detected in New York City, health officials said Friday. Of the two types of mpox, clade I is known to cause more severe disease and death.
Heights University Hospital, formerly known as Christ Hospital, shuttered its emergency room Saturday night.
New Jersey Sen. Andy Kim is opening up about his father's Alzheimer's diagnosis in hopes of helping others struggling like him to care for their loved ones.
A federal judge in New York has tossed out actor Blake Lively's sexual harassment claims against actor Justin Baldoni over their roles in the movie "It Ends With Us," but left intact a claim for retaliation.
Atlanta rapper Gucci Mane was lured to a Dallas studio for a meeting, then allegedly kidnapped and robbed by a group including rappers Pooh Shiesty and Big30.
Megan Thee Stallion was released from a New York City hospital after she got sick during a performance of "Moulin Rouge! The Musical."
The price hike raises the cost of the standard plan with ads by $1 per month and the cost of the standard and premium plans by $2.
Savannah Guthrie stepped back from her NBC duties almost two months ago when her mother, Nancy Guthrie, disappeared. The investigation is ongoing.
Clay Holmes and Tobias Myers combined on a three-hitter and the New York Mets beat the San Francisco Giants 9-0 on Saturday night.
History was made Saturday night at Madison Square Garden as the Sirens played the Torrent before a sold-out crowd.
The New York Yankees beat the Miami Marlins 9-7 on Saturday night for their second 7-1 start in three seasons.
Oliver Kapanen's decisive goal in the shootout gave the Canadiens a 4-3 win over the Devils for their eighth straight win on Saturday.
Brendan McSorley scored in the sixth minute of second-half stoppage time to rally St. Louis City to a 1-1 draw with New York City FC on Saturday night at Citi Field.
Preparations for Passover in Brooklyn blend centuries-old rituals with modern traditions unique to each family.
New York has filed a lawsuit against solar company Attyx, saying it didn't just sell panels, it sold promises it couldn't keep.
Long before Manhattan's iconic street grid took shape, an English widow planned a Brooklyn community that helped shape the city today.
The Center for Brooklyn History showcase examines the Battle of Brooklyn through rare maps, paintings, and historical artifacts from the American Revolutionary War.
From World War II to modern mixology, women in Brooklyn fought for their place behind the bar. This Women's History Month, their legacy continues to influence the city's nightlife.
The Halloween tradition strolled through Manhattan's East Village on Sunday, with furry friends dressed in colorful costumes.
A suspect was taken into custody after an attack on Pearl Street Mall in Boulder on June 1 in which there were 15 people and a dog who were victims. The suspect threw Molotov cocktails that burned some of the victims, who were part of a march for Israeli hostages.
The annual Easter Parade and Easter Bonnet Festival was held in Manhattan on April 20, 2025.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
Dogs got decked out for the annual Tompkins Square Halloween Dog Parade in New York City's East Village on Saturday.
CBS News New York's John Elliott spends the morning at Eagle Rock Reservation in West Orange, New Jersey, for the Salvation Army's 2026 Easter Sunday service.
At the AKC's Museum of the Dog in Manhattan, you'll find sculptures, paintings and other exhibits detailing the history of the relationship between dogs and humans. CBS News' Michael George reports.
More than 700,000 Granitestone Diamond Pro Blue Stainless Sauté Pans are being recalled after reports the metal cap connected to the handle can fly off when heated.
The recalled drinks may contain an undeclared milk allergen, Wawa said.
U.S. officials told CBS News commandos recovered the airman in a complex operation involving dozens of special forces personnel. Shawma Mizelle reports.