Verizon customers report phone outages, with devices limited to SOS mode
In responses to customer complaints on social media, Verizon said Saturday it was aware of a "software issue impacting wireless service for some customers."
Watch CBS News
In responses to customer complaints on social media, Verizon said Saturday it was aware of a "software issue impacting wireless service for some customers."
Verizon customers reported their mobile phone service was down in cities across the U.S., giving them only SOS mode.
Verizon says it is making progress after customers reported issues Monday morning.
The deadline for eligible current and former subscribers to submit a claim or mail it is Monday, April 15, 2024.
Beyoncé announced she's dropping a new album, minutes after starring in a clue-laden Verizon commercial about "breaking the internet" aired shortly after the 2024 Super Bowl halftime show.
Verizon's new unlimited plan replaces several higher-data plans and starts at $80 for one person, not counting fees and taxes. (Existing customers can keep their plans.)
As announced on Friday, Verizon is switching gears to a more open format when it comes to selling smartphones and other mobile devices.
AT&T and Verizon tied for top data network performance at Detroit Metropolitan Wayne County Airport according to RootMetrics.
WYCD Downtown Hoedown concertgoers hoping to post photos online from the event can take a few simple steps to avoid getting charged international roaming charges.
Race fans can follow the action on the track today at the Indianapolis 500, and the Chevrolet Detroit Belle Isle Grand Prix next week, on the IndyCar 15 app.
Verizon announced it is buying AOL for $4.4 billion, which should give the wireless company greater access to the company's video and advertising platforms.
A smart watch powered by Android Wear, which can run on Wi-Fi networks, is now available for order online.
Verizon Wireless opened one of its switch facilities - which connects phone calls and data transmissions for its customer - for the first time Monday.
The Chevrolet Detroit Belle Isle Grand Prix has a presence at the North American International Auto Show with an exhibit and race cars on display.
Verizon unveiled a new connected-vehicle service Tuesday at the North American International Auto Show. Verizon Vehicle is expected to be available on later this year.
A student team from Troy High School is one of 90 middle and high school teams that were named Best in State in the third Verizon Innovative App Challenge.
Verizon Wireless has kicked off a statewide effort to collect wireless phones and tablets that are no longer being used, which will then be used to assist domestic violence victims.
AT&T and Verizon are offering double the data for the same price on some plans in October.
Consumers can start pre-ordering the Apple iPhone 6, and 6 Plus, Friday.
The CEO of Verizon Communications said Detroit could be the center of intelligent communications, and that autonomous cars could only be three to five years away.
Verizon Wireless announced Monday that it is adding more than 100 positions in retail and business sales, finance, network, and customer service-client care in Michigan.
Can you stream me now?
NFL Sunday afternoon games will be available to local fans on mobile phones through Verizon starting with the 2014 season.
So what's the latest and greatest after an ever so slightly shorter day chasing down tech news? Glad you asked. Here we go!
The Detroit Police Department is seeking the public's help in finding a 52-year-old woman who went missing on Thursday.
Barbecue lovers are trying to save an iconic Detroit business in danger of closing for good on Sunday.
Terrance Gore, a former outfielder and three-time World Series champion known for his blazing speed on the base paths, has died at 34 years old, according to Major League Baseball officials.
Savannah Guthrie released a new video on Saturday, saying her family is willing to pay for the safe return of their mother.
Will Lewis, CEO and publisher of the Washington Post, has resigned just three days after the storied newspaper laid off about one-third of its staff.
Fire Chief Joseph Murray says they were in contact with the driver and are not aware of any injuries.
A 41-year-old woman is dead after she was hit by a vehicle in Monroe Township on Friday evening, according to the Michigan State Police.
Barbecue lovers are trying to save an iconic Detroit business in danger of closing for good on Sunday.
The Detroit Police Department is seeking the public's help in finding a 52-year-old woman who went missing on Thursday.
Seven guns have been seized by police and an individual was detained after a reported shooting in Inkster, Michigan, on Thursday, according to police.
Some General Motors employees are taken aback by this year's profit-sharing checks, with it being $4,000 less than the previous one.
While many assume a "harsh" winter, or this bone-chilling, sustained cold, is the enemy of asphalt, the real culprit is temperature fluctuation.
In Metro Detroit, drivers are paying about $2.90 per gallon, which is 2 cents less than last week and 29 cents less than at the same time last year.
The winter storm that brought snow to Southeast Michigan on Sunday didn't stop car enthusiasts from leaving their homes for the final day of the 2026 Detroit Auto Show.
As the 2026 Detroit Auto Show wraps up Sunday, the roundtable discusses the signature event and standout moments from the past two weeks.
Brad Arnold, the founder and lead singer of the 3 Doors Down has died following "his courageous battle with cancer," the rock band announced Saturday on social media.
Lead singer and frontman Dee Snider said he suffers from degenerative arthritis and has had several surgeries over the years.
Chuck Negron, a founding member of Three Dog Night whose lead vocals powered a string of hits for one of the top rock acts of the late 1960s and early '70s has died. He was 83.
Many Super Bowl 60 ads are already online, along with teasers for commercials that will be unveiled during the NFL championship on Feb. 8.
Bad Bunny used his Grammy acceptance speech on Sunday to denounce U.S. Immigration and Customs Enforcement and call for the end of the ongoing immigration crackdown.
Savannah Guthrie released a new video on Saturday, saying her family is willing to pay for the safe return of their mother.
Will Lewis, CEO and publisher of the Washington Post, has resigned just three days after the storied newspaper laid off about one-third of its staff.
Daniss Jenkins scored 18 points in his last game as a two-way player and the Detroit Pistons routed New York 118-80 on Friday night to end the Knicks' winning streak at eight games.
More than 35 local, state and federal agencies have been working for the last 18 months to prepare for Super Bowl LX in Santa Clara, California.
Local and federal authorities said "investigators are actively inspecting the information provided in the message for its authenticity" regarding the disappearance of Nancy Guthrie.
Two Metro Detroit representatives are among those sponsoring a bill that calls for a 32% tax on any wireless device purchased for someone age 17 and younger.
The Oakland Community Health Network will now be taking over that responsibility amidst a financial dispute between the two organizations.
Legionella testing at Oakland County government facilities has detected the bacteria in the water systems of two additional buildings.
When the temperatures plummet, and the snow starts piling up, most of us have the same instinct: retreat indoors, crank up the heat, and get cozy.
Planned Parenthood of Michigan has started to offer vasectomy services in Grand Rapids, with plans to expand the procedure across the state.
Terrance Gore, a former outfielder and three-time World Series champion known for his blazing speed on the base paths, has died at 34 years old, according to Major League Baseball officials.
Ryan's father led the Jets from 2009-14, including back-to-back appearances in the AFC Championship Game.
Skier Chris Lillis said he was "heartbroken about what's happened in the United States," while skater Amber Glenn said she "will not just be quiet."
Daniss Jenkins scored 18 points in his last game as a two-way player and the Detroit Pistons routed New York 118-80 on Friday night to end the Knicks' winning streak at eight games.
More than 35 local, state and federal agencies have been working for the last 18 months to prepare for Super Bowl LX in Santa Clara, California.
The roundtable discusses the impact of the high-profile game for advertisers, including Detroit-based Rocket and Redfin.
Could a new entertainment tax and a new sales tax be ahead for the Motor City?
As the 2026 Detroit Auto Show wraps up Sunday, the roundtable discusses the signature event and standout moments from the past two weeks.
Penske and Reuss address a wide range of critical issues for Detroit, Michigan and the nation.
Huntington Place CEO Bryan Crowe and his team have been preparing to welcome hundreds of thousands of visitors to the Detroit Auto Show this week.
Another cold night before warmer air moves in
Investigators were back at the home of Nancy Guthrie on Friday, nearly a week after she went missing. They were seen taking a closer look at the roof of her house and at a car in Tucson, Arizona. Andres Gutierrez shares details about the ongoing search for the mother of "Today" show co-host Savannah Guthrie.
Parks Old Style Bar-B-Q in Detroit's North End neighborhood is in danger of closing after 60 years of business. Veronica Ortega spoke to people who lined up outside in cold conditions to give patronage to the business.
Hundreds of students stepped into the spotlight at Cass Technical High School on Saturday for the Detroit Public Schools Community District Spelling Bee. Teachers say the competition is about more than just spelling.
A parking garage in Dearborn that partially caved in Friday night was still very dangerous almost a day after the incident, according to city officials. Julia Avant spoke with Dearborn Fire Chief Joseph Murray about a motorist who was rescued around two hours after the collapse.