Verizon customers report phone outages, with devices limited to SOS mode
In responses to customer complaints on social media, Verizon said Saturday it was aware of a "software issue impacting wireless service for some customers."
Watch CBS News
In responses to customer complaints on social media, Verizon said Saturday it was aware of a "software issue impacting wireless service for some customers."
Verizon customers reported their mobile phone service was down in cities across the U.S., giving them only SOS mode.
Verizon says it is making progress after customers reported issues Monday morning.
The deadline for eligible current and former subscribers to submit a claim or mail it is Monday, April 15, 2024.
Beyoncé announced she's dropping a new album, minutes after starring in a clue-laden Verizon commercial about "breaking the internet" aired shortly after the 2024 Super Bowl halftime show.
Verizon's new unlimited plan replaces several higher-data plans and starts at $80 for one person, not counting fees and taxes. (Existing customers can keep their plans.)
As announced on Friday, Verizon is switching gears to a more open format when it comes to selling smartphones and other mobile devices.
AT&T and Verizon tied for top data network performance at Detroit Metropolitan Wayne County Airport according to RootMetrics.
WYCD Downtown Hoedown concertgoers hoping to post photos online from the event can take a few simple steps to avoid getting charged international roaming charges.
Race fans can follow the action on the track today at the Indianapolis 500, and the Chevrolet Detroit Belle Isle Grand Prix next week, on the IndyCar 15 app.
Verizon announced it is buying AOL for $4.4 billion, which should give the wireless company greater access to the company's video and advertising platforms.
A smart watch powered by Android Wear, which can run on Wi-Fi networks, is now available for order online.
Verizon Wireless opened one of its switch facilities - which connects phone calls and data transmissions for its customer - for the first time Monday.
The Chevrolet Detroit Belle Isle Grand Prix has a presence at the North American International Auto Show with an exhibit and race cars on display.
Verizon unveiled a new connected-vehicle service Tuesday at the North American International Auto Show. Verizon Vehicle is expected to be available on later this year.
A student team from Troy High School is one of 90 middle and high school teams that were named Best in State in the third Verizon Innovative App Challenge.
Verizon Wireless has kicked off a statewide effort to collect wireless phones and tablets that are no longer being used, which will then be used to assist domestic violence victims.
AT&T and Verizon are offering double the data for the same price on some plans in October.
Consumers can start pre-ordering the Apple iPhone 6, and 6 Plus, Friday.
The CEO of Verizon Communications said Detroit could be the center of intelligent communications, and that autonomous cars could only be three to five years away.
Verizon Wireless announced Monday that it is adding more than 100 positions in retail and business sales, finance, network, and customer service-client care in Michigan.
Can you stream me now?
NFL Sunday afternoon games will be available to local fans on mobile phones through Verizon starting with the 2014 season.
So what's the latest and greatest after an ever so slightly shorter day chasing down tech news? Glad you asked. Here we go!
The Michigan Department of Transportation announced on Thursday that the southbound I-75 ramp onto westbound I-696 will be closed for multiple months beginning in early April.
A new lawsuit accuses the Royal Park Hotel in Rochester, Michigan, of not doing enough after a woman reported assault inside a hotel elevator in 2025.
A Pontiac, Michigan, man with a criminal background was arrested after police say he allegedly exposed himself to a 14-year-old girl.
Drivers on Interstate 696 in Oakland County should expect "long" delays Thursday night after a crash involving a semi-truck caused a fuel spill.
Kevin McGonigle got four hits in his auspicious major league debut during the Detroit Tigers' 8-2 victory over the San Diego Padres.
A new lawsuit accuses the Royal Park Hotel in Rochester, Michigan, of not doing enough after a woman reported assault inside a hotel elevator in 2025.
Jarvis Butts, the Detroit man convicted of murdering missing 13-year-old Na'Ziyah Harris and the sexual assault of multiple young women, has died in prison.
A Woodhaven judge called out a defendant during a virtual court hearing, saying it looked like she was driving while participating in the video conference.
A spokesperson from the Michigan Department of Corrections told CBS News Detroit that Jarvis Butts died by suicide, two weeks after he was sentenced.
The Michigan Department of Transportation announced on Thursday that the southbound I-75 ramp onto westbound I-696 will be closed for multiple months beginning in early April.
Cities in Michigan lose big tax revenue from pollution-control tax breaks, and many do not track what they give up.
Gas prices are currently hovering just below $4 a gallon in much of Michgan, AAA says.
Henry Ford introduced the moving assembly line, a system that reshaped industrial production and helped make automobiles more accessible to the public.
A $4.3 billion investment is going toward a battery cell manufacturing plant in Lansing, Michigan, to provide Tesla with prismatic battery cells.
The United Auto Workers says that Detroit Diesel is adding a third shift, recalling laid-off workers and hiring dozens more people.
It's a sign that Metro Detroiters are ready to say goodbye to winter and welcome spring, and the Marche du Nain Rouge is a feast for the eyes.
Chuck Norris' family said his death at 86 was sudden, but did not share any details on the cause.
Afroman spoke to CBS News after he won the case, which tested the limits of parody and the license artists can take in social commentary directed at public figures.
Short film director Sam Davis gave a shout out to his Michigan hometown when accepting an Oscar award on Sunday.
The film follows CBS News correspondent Steve Hartman and photographer Lou Bopp through their seven-year journey to document the toll of America's school shooting epidemic.
Kevin McGonigle got four hits in his auspicious major league debut during the Detroit Tigers' 8-2 victory over the San Diego Padres.
Jalen Duren had 30 points and 10 rebounds to lead the Detroit Pistons past the New Orleans Pelicans 129-108.
Kevin McGonigle wasted no time proving that the Detroit Tigers made the right call by putting him on their opening day roster.
President Trump said he will sign an executive order to restart pay for TSA officers, who have gone more than a month without a full paycheck.
Michigan prison leaders have launched a "safe prisons initiative" to curb rising assaults and improve conditions for inmates and staff.
A child under the age of 5 is now the latest case of measles in an outbreak being traced in Washtenaw County, Michigan.
As communities across the country face growing fears of increased immigration enforcement patrols, a coalition of civil rights advocates and health care professionals in Michigan is banding together to offer support for those on the frontlines.
Oakland County officials say medical debt impacts approximately 114,000 county residents.
A measles outbreak continues to expand in Southeast Michigan, with a fourth suspected case now reported in Washtenaw County.
Michigan health officials have identified a measles outbreak in Washtenaw County after three linked cases were reported since March 12.
Kevin McGonigle got four hits in his auspicious major league debut during the Detroit Tigers' 8-2 victory over the San Diego Padres.
Jalen Duren had 30 points and 10 rebounds to lead the Detroit Pistons past the New Orleans Pelicans 129-108.
Kevin McGonigle wasted no time proving that the Detroit Tigers made the right call by putting him on their opening day roster.
Detroit Lions cornerback Terrion Arnold's name was mentioned in text messages allegedly tied to an assault and robbery case in Florida, according to documents obtained by CBS News Detroit.
The Detroit Tigers open their 2026 season on Thursday, March 26, against the San Diego Padres in a three-game road series.
Dave Coulter updates Oakland County's move to its new offices in downtown Pontiac and when that might take place.
Gardner White opened doors in Detroit in 1912, and the retailer continues to expand with nine new stores planned this year.
Rose talks about a new TV series being filmed in Detroit called "South West High," which revolves around a fictional high school in the Motor City.
As Women's History Month kicks off, Donna Murray-Brown, the new president and CEO of Inforum, appears on Michigan Matters.
Penske, a business and racing legend, turns 89 on Feb. 20 and is celebrating his 60th year in racing during 2026.
The Michigan Department of Transportation announced on Thursday that the southbound I-75 ramp onto westbound I-696 will be closed for multiple months beginning in early April.
A new lawsuit accuses the Royal Park Hotel in Rochester, Michigan, of not doing enough after a woman reported assault inside a hotel elevator in 2025.
Drivers on Interstate 696 in Oakland County should expect "long" delays Thursday night after a crash involving a semi-truck caused a fuel spill.
A new resolution in Wayne County, Michigan, is taking aim at toxic chemicals in hair products marketed to Black women.
A retired Detroit police sergeant appeared in court for the first time on Thursday and was remanded to jail, a week after he was charged with 15 counts of kidnapping and rape in five separate sexual assault cases.