Southwest Airlines eliminating open seating, offering redeye flights
According to research conducted by Southwest, 80% of customers and 86% of potential customers said they prefer an assigned seat.
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According to research conducted by Southwest, 80% of customers and 86% of potential customers said they prefer an assigned seat.
CBS News Travel Analyst Peter Greenberg talks with CBS 2's Jackie Kostek about Southwest Airlines where a major investor is calling for a change in leadership and direction, criticizing the company's financial performance.
Turbulence, which causes planes to suddenly jolt while in flight, is considered a fairly normal occurrence.
An engine covering fell off a Boeing plane and hit the plane's wing flap as the Houston-bound Southwest Airlines flight took off from Denver International Airport on Sunday morning
This time it was a Boeing 737-800 plane that suffered a malfunction.
This time it was a Boeing 737-800 plane that suffered a malfunction.
WJZ spoke with the passenger who posted about what he witnessed when a woman had a medical emergency mid-flight and the Ravens star stepped up to help.
As of 10 p.m., some people were waiting for up to three hours trying to get their checked bags back after their Southwest Airlines flights were canceled. CBS 2's Andrew Ramos reports.
While Southwest Airlines pinned the blame on weather, we heard from some that a staffing shortage was also a major factor.
Southwest Airlines flights at Midway International Airport saw the most significant delays. CBS 2's Andrew Ramos reports.
The $140 million agreement includes a $35 million fine, stemming from the nightmare last holiday season when Southwest canceled thousands of flights and stranded more than 2 million travelers.
Just months after an operation failure derailed travel plans for millions during the holidays, another technical issue delayed hundreds of flights on Tuesday.
Southwest Airlines is again making headlines for all the wrong reasons. Just months after an operation failure derailed travel plans for millions during the holidays, another technical issue delayed hundreds of flights on Tuesday.
A technology issue has forced more than 1,700 Southwest Airlines flights to be delayed on Tuesday morning.
The holiday mess with thousands of canceled Southwest flights certainly didn't help.
The proposed legislation also includes a limit on fees for baggage and seating.
The company has completed 95% of reimbursements, its CEO said Thursday.
"We got to spend the last two weeks with our three grandchildren here in Chicago, so that was wonderful."
But there was also still a line of passengers waiting on their bags from flights canceled earlier in the week.
After more than a week of chaos, Southwest Airlines promised a return to normal operations. So did they deliver? There were just five canceled Southwest flights on Friday.
Meantime, there was much less luggage stacked up in baggage claim at Midway Airport late Wednesday than there was a night before.
While they're still working on getting bags back to travelers, Southwest promised a return to normal beginning this weekend.
CBS 2's Noel Brennan spoke to a travel expert to had advice on how to make traveling during a busy, uncertain time easier for people.
"They could be anywhere. Mine, they're either here or Washington, D.C," Tom Gallas said.
Southwest Airlines plans to resume normal flight operations on Friday, after canceling more than 13,000 flights since Dec. 22. Meantime, many Southwest passengers are still struggling to be reunited with luggage that has piled up at airports, sometimes sent to their destinations even though they didn't go with it.
All of the proceeds from Saturday's event went to supporting Altman's family.
The two robberies occurred on March 22 around 10:40 p.m., and the second on Friday around 5:30 p.m.
Blackhawks forward Frank Nazar left in the second period after he was hit in the face by a puck.
The Artemis II astronauts flew back to the Johnson Space Center in Houston Saturday to cheers and applause from family members and hundreds of NASA workers.
Chicago threatened in the first inning when Andrew Benintendi doubled with two outs before Colson Montgomery flew out to end the inning.
Transportation Secretary Sean Duffy pointed out that gamers "have many of the hard skills it takes to be a successful controller."
Starting in December, eligible men in the U.S. will be automatically registered for the military draft.
An attorney for ex-Illinois House Speaker Michael Madigan argued to the 7th Circuit Court of Appeals on Thursday that the former Democratic power broker's conviction on bribery and other corruption charges should be overturned.
Pope Leo XIV on Thursday met with David Axelrod, a longtime Democratic strategist and former senior advisor to former President Barack Obama.
Attorneys for imprisoned former Illinois House Speaker Mike Madigan were set to return to court Thursday, in hopes of getting his corruption conviction overturned.
A passenger on an American Airlines flight from New York to Chicago has been charged with making a false bomb threat that forced an emergency landing at Detroit Metro Airport last month, according to a federal criminal complaint.
Skyrocketing property taxes continue to be a hot-button issue in Cook County — particularly since last fall, when many residents saw their tax bills increase by 100% or more.
Illinois Secretary of State Alexi Giannoulias this weekend issued a warning about a surge in text messages that falsely claim to come from his office or the DMV within it.
Tenants at a South Loop luxury high-rise that has been plagued with problems like broken elevators are vowing to fight five-day eviction notices.
It's become an annual March Madness tradition at CBS Chicago, pitting our city's best eateries in direct competition in a foodie bracket challenge. We did pizza, we've done Italian beef, we've done Chicago dogs. This year, we're taking flight with wings.
The United States has long struggled with understanding and finding ways to help treat mental illness. A new documentary, which is screening Saturday in Chicago, examines the reality of living with mental illness in America.
Allergy season is here, and the dreaded pollen can trigger sneezing, congestion, wheezing, and shortness of breath.
Northwestern Medicine and the American Red Cross teamed up for a community blood drive in Chicago on Monday morning.
Ending domestic violence is the goal of groups and advocates all over the world, and some experts in Chicago say it is time to become less reactive and more proactive when it comes to the people causing harm.
A new Iowa law bans local nondiscrimination protections on the basis of gender identity after the state became the first in the U.S. to roll back its civil rights code last year.
A new restaurant has joined the busy stretch of Halsted Street toward the south end of Chicago's Lincoln Park neighborhood that is also home to Alinea and Boka.
The federal government is suing Illinois, Connecticut and Arizona over efforts to regulate prediction market operators such as Kalshi and Polymarket.
The owners of the popular Uncommon Ground restaurant, live music venue, and brewery in Chicago's Wrigleyville community announced this week that they're looking for a successor to take over the business.
Chicago consistently ranks in the top three cities in Fortune 500 company headquarters, and now a competition has been launched to build on Chicago's power in business.
The flagship Ann Sather restaurant on Belmont Avenue in Chicago's Lakeview community will be moving later this year, a restaurant representative said Tuesday.
The United States has long struggled with understanding and finding ways to help treat mental illness. A new documentary, which is screening Saturday in Chicago, examines the reality of living with mental illness in America.
Afrika Bambaataa, a rapper and producer, was best known for breakthrough tracks like 1982's "Planet Rock" and for founding the Universal Zulu Nation art collective.
Mozart's "Don Giovanni," the local premiere of the 2022 opera "Omar," and a fresh production of "Guys and Dolls" are among the highlights of the 2026-2027 season for Chicago's Lyric Opera.
Federal magistrate Renee Harris Toliver told Pooh Sheisty that the evidence against him is strong.
A major music festival featuring the rapper formerly known as Kanye West was canceled after the U.K. government blocked Ye from entering the country.
According to the NYPD, 44-year-old Anthony Griffin was wielding a machete while calling himself "Lucifer." He stabbed the three victims, then lunged at officers who opened fire.
The event let community members get a first-hand look at the training recruit officers receive in the police academy.
It will be closed between Wacker and Randolph starting at 9 a.m. on Monday, April 13.
Temps get warmer, but the risk of severe storms loom for Chicago area. Meteorologist Kylee Miller is tracking the latest.
Police said in both incidents, two suspects approached the delivery driver and attempted to pay for the food with counterfeit money.
The Crime Stoppers covered a busy part of Belmont Avenue, close to where police found the victim's body on March 25.
The armed carjacking happened on Nov. 2, 2023, in the Beverly neighborhood and was caught on Ring surveillance video.
All of the proceeds from Saturday's event went to supporting Altman's family.
The two robberies occurred on March 22 around 10:40 p.m., and the second on Friday around 5:30 p.m.
A Wisconsin sheriff is suing an Illinois woman for $1 million, accusing her of defamation, saying her claims of being detained by federal immigration officials in the Dodge County Jail are a hoax.
New proposed Illinois legislation would allow renters or people who can't install massive rooftop panels to also harness the power of the sun.
When a rusty light pole snapped and fell on a woman's car in Bucktown, causing thousands of dollars in damage, she thought the city would pay for it. She was wrong.
Financial exploitation is the leading type of elder abuse in Illinois. One Streamwood woman learned that personally, when her brother took hundreds of thousands of dollars from their parents' financial accounts.
One year after a teenage girl was shot outside her home in Country Club Hills, Illinois, and was told she would never walk again, she continued to defy the odds and reclaim her independence.
A Morgan Park family is still in shock after a staggering 300% spike in their latest property tax bill, and the man poised to take over as Cook County Assessor at the end of the year says it's an error he wants to make sure doesn't happen again.
Blackhawks forward Frank Nazar left in the second period after he was hit in the face by a puck.
Chicago threatened in the first inning when Andrew Benintendi doubled with two outs before Colson Montgomery flew out to end the inning.
Pirates starter Braxton Ashcraft struck out a career-best nine in five innings while allowing a run on Hoerner's fifth-inning RBI groundout, which cut the Cubs' deficit to 3-1.
Franz Wagner scored 25 points, Jamal Cain added 20 and the Orlando Magic remained in the running to avoid the play-in tournament by beating the Chicago Bulls 127-103.
Kris Bubic struck out a career-high 11, Carter Jensen hit his fourth home run and the Kansas City Royals beat the Chicago White Sox 2-0.
Federal magistrate Renee Harris Toliver told Pooh Sheisty that the evidence against him is strong.
A man was injured in a fight with a woman at a CTA the CTA Belmont Avenue Red-Brown-Purple Line station this week, but police said he didn't report until several hours later.
Chicago police on Tuesday issued a community alert about car break-ins targeting patrons of a gym in the city's Irving Park neighborhood.
Chicago police on Tuesday issued a community alert about a rash of car break-ins in Jackson Park on the city's South Side.
A shooting left a 16-year-old boy dead Tuesday morning in Chicago's South Shore neighborhood.
