Southwest Airlines expects to resume normal operations Friday
Meantime, there was much less luggage stacked up in baggage claim at Midway Airport late Wednesday than there was a night before.
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Meantime, there was much less luggage stacked up in baggage claim at Midway Airport late Wednesday than there was a night before.
While they're still working on getting bags back to travelers, Southwest promised a return to normal beginning this weekend.
CBS 2's Noel Brennan spoke to a travel expert to had advice on how to make traveling during a busy, uncertain time easier for people.
"They could be anywhere. Mine, they're either here or Washington, D.C," Tom Gallas said.
Southwest Airlines plans to resume normal flight operations on Friday, after canceling more than 13,000 flights since Dec. 22. Meantime, many Southwest passengers are still struggling to be reunited with luggage that has piled up at airports, sometimes sent to their destinations even though they didn't go with it.
Southwest Airlines' scheduling software caused a "snowball effect" after initial weather-related disruptions, a pilot said.
Embattled carrier on Thursday cancels more than 2,000 additional flights, as airline executives offer profuse apologies.
Patrick Keane couldn't contain himself after finally finding his bag at Midway Wednesday. He tells us he's been borrowing other people's clothes and is happy to have his own wardrobe back just in time for New Year’s Eve.
Problems with Southwest Airlines have been a mess for passengers and staff nationwide for several days now, but some relief was on the way Wednesday night. CBS 2's Sabrina Franza reports.
There are still hundreds of unclaimed bags at Chicago's Midway International Airport. Southwest Airlines staff are letting people in one by one to search for their lost luggage. We've even seen some flight attendants whose flights were canceled come in to help.
Another plane will get the passengers to Phoenix, Southwest said.
Another plane will get the passengers to Phoenix, Southwest said.
The most emotional reunions CBS 2's Noel Brennan saw at the airport on Wednesday were between people and their bags.
There are still hundreds of unclaimed bags at Chicago's Midway International Airport. Southwest Airlines staff are letting people in one by one to search for their lost luggage. We've even seen some flight attendants whose flights were canceled come in to help.
Days after Christmas, the crisis continues as the federal government begins to investigate what happened with Southwest Airlines.
Southwest Airlines has canceled thousands more flights nationwide, including hundreds at Midway and O'Hare airports. As the airline tries to get back on track, it's important to know your rights as a traveler.
The punishing winter storm that struck much of the country over the holiday is behind a massive Southwest Airlines meltdown – with thousands of canceled flights and even more lost luggage.
Gov. JB Pritzker is now calling for accountability for Southwest Airlines, along with Transportation Secretary Pete Buttigieg. CBS 2's Marissa Perlman reports from Midway International Airport.
Carrier cancelled more than 60% of its flights Tuesday after giant winter storm, with federal airline regulators pledging to investigate.
With Southwest Airlines having canceled the majority of its flights in recent days, CBS News Travel Editor Peter Greenberg said it could be days before the airline is back on track.
Tuesday brought another round of cancellations as the airlines played catch-up from fierce winter weather. Southwest Airlines remains the most impacted.
CBS News Travel Editor Peter Greenberg joined CBS 2 Streaming Anchor Brad Edwards to talk about the mass of Southwest Airlines flight cancellations and what it means for consumers.
Having a flight canceled may be an inconvenience for most, but CBS 2's Noel Brennan talked with one woman who needs to be in Houston for an appointment as she undergoes treatment for stage 4 colorectal cancer.
CBS News Travel Editor Peter Greenberg joins CBS 2 Streaming Anchor Brad Edwards to talk about the Southwest Airlines meltdown and the flight delays and cancellations that have been plaguing the country.
Flights have been canceled around the country, and people have been going looking for their baggage at Midway International Airport after being separated from it. CBS 2's Noel Brennan reports.
Bartlett High School was evacuated on Wednesday as police investigated a threat.
A Mundelein, Illinois, high school teacher and volleyball coach appeared in court Wednesday morning on charges of making an unauthorized video recording of a minor.
Chicago nonprofit Stirdes for Peace is hosting its fourth gun violence prevention expo this week.
City leaders on Wednesday were asking the public to help design the future Bronzeville Trail.
Chicago U.S. Rep. Delia Ramirez announced she is introducing a new bill that proposes dismantling the Department of Homeland Security and abolishing ICE and redirecting their funding to more social services.
Chicago U.S. Rep. Delia Ramirez announced she is introducing a new bill that proposes dismantling the Department of Homeland Security and abolishing ICE and redirecting their funding to more social services.
Sendhil Revuluri is running for Board of Education president because, in his words, "we need to put our students at the center of everything we're doing.
The Justice Department claimed that reporting from CNN, MS NOW and Politico raises national security concerns and accused their journalists of failing to act with "professionalism and decorum."
Chicago mayoral candidate Bill Quinlan has filed a lawsuit seeking to keep three rivals off the ballot, arguing they shouldn't be allowed to run for mayor while also running for re-election to their current positions.
The U.S., Denmark and Greenland signed a new security agreement bolstering the United States' military and security presence on the island.
Fuel prices continue to climb across the country, and that has U.S. Sen. Dick Durbin (D-Illinois) pointing the finger at President Trump.
Nicor customers will get a break on their bills this fall after Illinois Attorney General Kwame Roul reached an agreement with the utility to cut $140 million from its requested rate hike.
Drivers in Chicago and beyond were paying the highest gas prices ever recorded for the Labor Day holiday as millions of Americans were making their way home on Monday.
Around 115 million domestic and international tourists visited Illinois last year, pushing visitor spending past $50 billion for the first time and generating more than $88 billion in total economic impact.
Illinois Attorney General Kwame Raoul filed a lawsuit Thursday against ABC Plumbing, Heating, Cooling & Electric Inc., alleging deceptive business practices.
A new Illinois law lets terminally ill patients request a lethal prescription to end their lives, making the state the 13th in the U.S. — and the first in the Midwest — to permit it.
Nearly half of Americans with medical debt owe at least $2,000, forcing them to make tough choices, new research shows.
A judge on Tuesday was expected to place two shuttered Chicago-area safety-net hospitals into receivership.
Cardinal Blase Cupich and a group of Catholic nuns have joined a federal lawsuit challenging Illinois' Medical Aid in Dying law, which is set to take effect in just over a week.
Flies have been everywhere this summer in the Chicago area, and some of them bite. But why is this happening?
The future of Rate Field was back in the spotlight on Wednesday.
Plans for a new Chicago White Sox stadium in the South Loop have residents near the existing ballpark in Bridgeport concerned, not just because the team might be leaving, but also what might be coming nearby.
A new report from the University of Illinois Chicago said federal immigration enforcement led to $1.26 billion in unspent money at retail establishments and restaurants in Cook County.
Around 115 million domestic and international tourists visited Illinois last year, pushing visitor spending past $50 billion for the first time and generating more than $88 billion in total economic impact.
A new Whole Foods Market is coming to Chicago's Old Town neighborhood.
An autopsy by the Greenville County Coroner's Office determined Hayden Panettiere's death was due to an accidental overdose of several drugs, including fentanyl.
Nike-owned Converse acknowledged that an ad for its Chuck Taylor sneaker is "deeply upsetting."
Presley Gerber, the son of Cindy Crawford and Rande Gerber, has died at 27, a family spokesperson has confirmed.
Duncan Sheik died on Thursday night, his family said.
Aaron Rowe, Beoga, Lukas Graham and Finneas all released statements Tuesday on Instagram saying they were withdrawing from Ed Sheeran's tour.
Meteorologist David Yeomans has your 11 a.m. First Alert Weather forecast for Wednesday, Sept. 23, 2026.
Evanston-Skokie School District 65 in Chicago’s north suburbs is poised to shut down two more schools amid a financial crisis. Lauren Victory reports.
Jackie Kostek jumpstarts your day with a first look inside Northwestern's new Ryan Field.
Chicago nonprofit Stirdes for Peace is hosting its fourth gun violence prevention expo this week.
City leaders on Wednesday were asking the public to help design the future Bronzeville Trail.
A third person stood charged Wednesday in an incident in which a man was shoved off a Chicago Transit Authority Red Line train and killed.
Bartlett High School was evacuated on Wednesday as police investigated a threat.
A Mundelein, Illinois, high school teacher and volleyball coach appeared in court Wednesday morning on charges of making an unauthorized video recording of a minor.
Chicago nonprofit Stirdes for Peace is hosting its fourth gun violence prevention expo this week.
City leaders on Wednesday were asking the public to help design the future Bronzeville Trail.
Crown Point native Chris Payne was arrested for the 2018 sexual assault of a woman, which he has adamantly claimed from the beginning that he had nothing to do with.
A Chicago nonprofit is suing its former president, accusing him of illegally diverting millions of dollars in charitable funds and jeopardizing the charity's future in fighting homelessness.
They're not regular donuts, they're quantum donuts. That's the pitch from a business hoping to get more dough as a massive new quantum computing campus continues construction in South Chicago.
The village of Grayslake is touting a new massive data center, but neighbors say they weren't given an opportunity to make their voices heard before the project was approved.
A Cicero woman is suing Uber and a driver after the driver allegedly sexually assaulted her. She and her boyfriend said Uber hired him despite the driver having a criminal background.
The Cubs (87-70) could have clinched a playoff berth with a win or an Arizona loss, but the Diamondbacks won 7-2 at Colorado.
Gabriela Jaquez and Sydney Taylor scored 18 points apiece and Kamilla Cardoso added 17.
Brenton Doyle and Munetaka Murakami added home runs for the White Sox, who also helped their wild-card cause should they fail to catch Cleveland.
The Medinah County Club has been transformed into a massive international sporting venue as 24 pro golfers will compete in two teams.
Chicago Bears quarterback Tyson Bagent has been placed in the NFL concussion protocol, according to a person familiar with the situation, adding another wrinkle to the team's plans for Monday night's game against Philadelphia.
A Mundelein, Illinois, high school teacher and volleyball coach appeared in court Wednesday morning on charges of making an unauthorized video recording of a minor.
A third person stood charged Wednesday in an incident in which a man was shoved off a Chicago Transit Authority Red Line train and killed.
Harvey Weinstein, the disgraced movie mogul, was sentenced to 15 years in prison Wednesday morning for sexually assaulting Miriam Haley at his Manhattan apartment in 2006.
A driver has been charged with murder after police said he intentionally hit two pedestrians on Sunday in southwest suburban Yorkville, killing one of them.
A man was found shot and killed Monday morning in Chicago's West Pullman neighborhood.
