How to make traveling easier during delays, cancellations
CBS 2's Noel Brennan spoke to a travel expert to had advice on how to make traveling during a busy, uncertain time easier for people.
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CBS 2's Noel Brennan spoke to a travel expert to had advice on how to make traveling during a busy, uncertain time easier for people.
"They could be anywhere. Mine, they're either here or Washington, D.C," Tom Gallas said.
Southwest Airlines plans to resume normal flight operations on Friday, after canceling more than 13,000 flights since Dec. 22. Meantime, many Southwest passengers are still struggling to be reunited with luggage that has piled up at airports, sometimes sent to their destinations even though they didn't go with it.
Southwest Airlines' scheduling software caused a "snowball effect" after initial weather-related disruptions, a pilot said.
Embattled carrier on Thursday cancels more than 2,000 additional flights, as airline executives offer profuse apologies.
Patrick Keane couldn't contain himself after finally finding his bag at Midway Wednesday. He tells us he's been borrowing other people's clothes and is happy to have his own wardrobe back just in time for New Year’s Eve.
Problems with Southwest Airlines have been a mess for passengers and staff nationwide for several days now, but some relief was on the way Wednesday night. CBS 2's Sabrina Franza reports.
There are still hundreds of unclaimed bags at Chicago's Midway International Airport. Southwest Airlines staff are letting people in one by one to search for their lost luggage. We've even seen some flight attendants whose flights were canceled come in to help.
Another plane will get the passengers to Phoenix, Southwest said.
Another plane will get the passengers to Phoenix, Southwest said.
The most emotional reunions CBS 2's Noel Brennan saw at the airport on Wednesday were between people and their bags.
There are still hundreds of unclaimed bags at Chicago's Midway International Airport. Southwest Airlines staff are letting people in one by one to search for their lost luggage. We've even seen some flight attendants whose flights were canceled come in to help.
Days after Christmas, the crisis continues as the federal government begins to investigate what happened with Southwest Airlines.
Southwest Airlines has canceled thousands more flights nationwide, including hundreds at Midway and O'Hare airports. As the airline tries to get back on track, it's important to know your rights as a traveler.
The punishing winter storm that struck much of the country over the holiday is behind a massive Southwest Airlines meltdown – with thousands of canceled flights and even more lost luggage.
Gov. JB Pritzker is now calling for accountability for Southwest Airlines, along with Transportation Secretary Pete Buttigieg. CBS 2's Marissa Perlman reports from Midway International Airport.
Carrier cancelled more than 60% of its flights Tuesday after giant winter storm, with federal airline regulators pledging to investigate.
With Southwest Airlines having canceled the majority of its flights in recent days, CBS News Travel Editor Peter Greenberg said it could be days before the airline is back on track.
Tuesday brought another round of cancellations as the airlines played catch-up from fierce winter weather. Southwest Airlines remains the most impacted.
CBS News Travel Editor Peter Greenberg joined CBS 2 Streaming Anchor Brad Edwards to talk about the mass of Southwest Airlines flight cancellations and what it means for consumers.
Having a flight canceled may be an inconvenience for most, but CBS 2's Noel Brennan talked with one woman who needs to be in Houston for an appointment as she undergoes treatment for stage 4 colorectal cancer.
CBS News Travel Editor Peter Greenberg joins CBS 2 Streaming Anchor Brad Edwards to talk about the Southwest Airlines meltdown and the flight delays and cancellations that have been plaguing the country.
Flights have been canceled around the country, and people have been going looking for their baggage at Midway International Airport after being separated from it. CBS 2's Noel Brennan reports.
Tuesday brought another round of cancellations as the airlines played catch-up from fierce winter weather.
Southwest has canceled thousands of flights nationwide, leaving passengers and their luggage stranded at airports, waiting days for another flight.
When it's summer, it's county fair season in Illinois, a tradition that goes back generations.
Authorities are investigating the "suspicious deaths" of two adults and six children following a house fire Friday morning in Grand Haven Township, Michigan.
While Mayor Brandon Johnson hasn't announced if he will run for re-election next year, he's boasting about lower vacancy rates for Mag Mile buildings and taking credit for the positive changes.
A Lockport foster parent said he lost his kids, job and home for months after a mix-up that landed his name on the Illinois Sex Offender Registry.
Nearly four years since drag performer Tyvon Marco Henderson was gunned down behind his West Garfield Park home, his murder remains unsolved, but his family's fight for justice and to keep his memory alive lives on.
U.S. Immigration and Customs Enforcement has purchased commercial spyware that can covertly take control of phones, collect messages, photos and location information.
A new lawsuit argues that Wisconsin's elections commission is wrongly blocking absentee voters from canceling their ballots and requesting new ones, with nearly 91,000 ballots already returned ahead of the Aug. 11 primary.
The Illinois Legislative Ethics Commission voted on Thursday to publish a report outlining details of the investigation that led to state Rep. Harry Benton (D-Chicago) to resign his post earlier this month.
Voters in Chicago will have a chance to decide in November if the city should go after the federal government for money spent dealing with the Trump Administration's immigration crackdown and Operation Midway Blitz.
The Secret Service said a member of Vice President JD Vance's detail is under investigation for "compromising operational and information security."
The Trump administration is taking aim at power grid operator PJM Interconnection over rising electricity bills that affect Illinois and Indiana residents.
Chicago remained the most bed bug-treated city in the country, according to Orkin's latest annual rankings covering a full year of residential and commercial treatment data.
Illinois Attorney General Kwame Raoul this week warned residents cleaning up from last month's storms to be on the lookout for scams.
Illinois Gov. JB Pritzker on Thursday signed several new consumer protections into law, including a ban on junk fees.
CBS News Chicago has learned that Illinois home insurance premiums are not only higher than the nation's average, but going up faster too.
East Chicago, Indiana is being placed on a precautionary boil water advisory starting Monday morning for planned installations that could affect water safety.
A new Northwestern Medicine study on long COVID shows women show more neurological symptoms than men.
A lettuce supplier to fast-food giant Taco Bell has been linked to a nationwide cyclosporiasis outbreak that has sickened thousands of people, the CDC said.
Chicago just barely made the top 20 in the American College of Sports Medicine's 2026 ranking of the country's fittest cities.
In a major turnaround in the opioid crisis, overdose deaths are falling across Chicago and Cook County.
The food deserts on Chicago's South and West sides could spread even wider if seven Save A Lot grocery stores close.
Illinois American Water and Aqua Illinois are both seeking rate increases that would raise monthly bills by as much as $28, while their parent companies seek regulatory approval to merge — a deal a consumer watchdog says would give one company control of nearly all regulated water customers in the state.
The Federal Trade Commission and attorneys general from several states secured a right-to-repair settlement Wednesday with agriculture equipment giant Deere & Co. — commonly known as John Deere — that requires the company to let farmers and independent shops fix their own equipment.
Chicago Soul Café opened Monday at 6248 S. St. Lawrence Ave.
The Chicago Bears this weekend said they are assessing land at Wolf Lake Terminals in Hammond, Indiana, for a possible new stadium.
Paramount Skydance on Friday said it would delay the deal until as late as June 2027.
Iowa announced a fall exhibition game against Kansas at the Field of Dreams ballpark, where major and minor league games have been played since 2021.
Christopher Nolan's "The Odyssey" is the first film shot entirely on 70mm IMAX cameras, and Cinemark Seven Bridges in Woodridge is 1 of roughly 30 theaters nationwide equipped to show it that way.
Brenda Fricker won an Academy Award for 1989's "My Left Foot," played the Pigeon Lady in "Home Alone 2" and appeared in "A Time to Kill" and "So I Married an Axe Murderer."
The actor's agent said he was providing more information following news reports "which contain inaccuracies and outright falsehoods."
Patrick Kane is back with the Blackhawks. After signing a two-year contract, the three-time Stanley Cup Champion said there wasn't one deciding factor that led to him to return to Chicago. He said he thinks this young team can win, and he doesn't want his return at age 37 to be like a semi-retirement tour.
When it's summer, it's county fair season in Illinois, a tradition that goes back generations. The tradition of the county fair is timeless, but take it from a guy who has 27 years of history at the DuPage County Fair. Fair manager Jim McGuire will tell you 2026 is a big deal in DuPage County.
A Lockport foster parent said he lost his kids, job and home for months after a mix-up that landed his name on the Illinois Sex Offender Registry.
Six children and two adults were killed in a "suspicious" house fire on Friday morning in Grand Haven, Michigan, authorities said.
Former President Barack Obama surprised the WNBA All-Stars before their practice at his new Presidential Center on Friday.
A Lockport foster parent said he lost his kids, job and home for months after a mix-up that landed his name on the Illinois Sex Offender Registry.
Authorities are investigating the "suspicious deaths" of two adults and six children following a house fire Friday morning in Grand Haven Township, Michigan.
A Chicago man with a fragrance YouTube channel is facing charges of mail fraud and theft for allegedly buying luxury perfumes online, swapping the bottles for modeling clay, then resealing and returning them for a refund.
When it's summer, it's county fair season in Illinois, a tradition that goes back generations.
United Airlines has scrapped plans to start offering flights from Chicago O'Hare to 10 regional airports, blaming the move on an order to cap flights.
While Mayor Brandon Johnson hasn't announced if he will run for re-election next year, he's boasting about lower vacancy rates for Mag Mile buildings and taking credit for the positive changes.
A Lockport foster parent said he lost his kids, job and home for months after a mix-up that landed his name on the Illinois Sex Offender Registry.
Record heat and major air quality issues created by wildfire smoke were key topics as some of the top climate leaders from around the world gathered in Chicago this week for the Aspen Institute's annual climate summit.
Police say a man and a woman were last seen speaking with the victim before the shooting.
Neighbors in the Avalon Park neighborhood said their community has been plagued by squatters, weeds, rats, and water leaks – all thanks to an abandoned home that's been sitting vacant for years.
Kane said he feels strong three years after undergoing a major hip resurfacing surgery and rehabbing his way back for three solid seasons with the Detroit Red Wings.
The Milwaukee County Sheriff's Office said Romo was pulled over around 6 p.m. on Thursday.
Brianna Turner said on social media that her former team, the Indiana Fever, fired a male employee last season for sexual harassment.
Former President Barack Obama surprised the WNBA All-Stars before their practice at his new Presidential Center on Friday.
The biggest stars of the WNBA are arriving in Chicago for this weekend's All-Star Game, but before that, dozens of kids took to the court to learn from some former pros on the South Side.
Madison, Wisconsin remains one of the only cities of its size without a police body camera program, leaving key moments of a fatal officer-involved shooting unrecorded.
A man was killed and a teenage boy was wounded in a shooting on Thursday evening in the West Garfield Park neighborhood on the West Side of Chicago.
A man and a woman were found shot and killed inside a car on Thursday evening on the University of Chicago campus in the Hyde Park neighborhood.
Madison's chief of police says an officer in Wisconsin's capital city shot and killed a man who had injured him with a knife while resisting arrest.
Three men have been convicted of a string of violent robberies targeting liquor stores, convenience stores, and bars in Chicago in 2023 and 2024.
