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After getting hit with a $1,676.92 early termination fee on her Verizon bill, Shannon Boisvert wanted proof, she was told by three different reps, she could cancel without any penalty over poor reception.
After two limo fires and our own investigation catching a driver breaking the law, we ask, who's keeping an eye on the industry?
Just months before their Costa Rica trip, John and his wife, Ashley, got a letter from the Franchise Tax Board, saying their entire $531 state tax refund was being withheld, tied to an outstanding fix it ticket.
The family says the trip was the ultimate vacation nightmare. They couldn't even find the place for two days. When they finally did, it didn't look anything like the pictures, and they couldn't stay there even if they wanted to.
A Citrus Heights mom bought a Living Social deal. But when the company offering the deal went out of business and she couldn't get a refund, it was time to call Kurtis.
A bill meant to make sure money you may have forgotten about would end up back in your hands, may not fully solve the problem exposed in a Call Kurtis Investigation.
More than two months after the City of Sacramento raised its sales tax, a Call Kurtis investigation finds some businesses outside the city are overcharging.
The owner of a Sacramento window coverings company exposed in a Call Kurtis investigation is facing punishment.
From inaccurate scales to not properly paying customers, about one in five recycle centers in Sacramento County has been cited in the past two years, a Call Kurtis undercover investigation has learned.
Jerry Hopponen bought trip insurance to cover any unexpected medical costs on his seven-week cruise, but he didn't think getting his medical bills reimbursed would be such a challenge, he said.
He says he gets daily calls for people, asking for prices on mattresses. He called Kurtis when he learned his phone number was displayed on a billboard for a Sacramento mattress store.
AmericasBestCarCarePlan.com's deal, eight oil changes and several other auto care service vouchers for $59, seemed almost too good to be true.
A group of high-school seniors booked a party bus for their prom but days before their big night, the limo company told them not everyone would fit in the bus.
Cecil Houston's family was among the first to drive through the Golden Gate Bridge toll plaza after it got rid of its toll takers. Houston recalls the weekend of March 30, no one was there to take his money.
A protest tied to the national "No Kings" movement took place Saturday at the California State Capitol in Sacramento.
Aaron Judge homered for a second straight day to nearly the same left-field spot, Ben Rice hit a two-run double in the third inning, and the New York Yankees beat the San Francisco Giants 3-1 for a three-game sweep.
The excitement of the NCAA Women's Basketball Tournament has officially arrived in Sacramento, and fans were feeling every bit of the madness.
Ernie Clement singled home the winning run in the 11th inning and the Toronto Blue Jays rallied to beat the Athletics 8-7.
One person was killed in a hit-and-run collision between two vehicles in Sacramento on Friday evening, police said.
One person was killed in a hit-and-run collision between two vehicles in Sacramento on Friday evening, police said.
SMF says it's aware of reports that ICE agents are being used to assist TSA at other airports during this time but noted that as of Monday, it has no plans to use federal immigration officials for support.
Parts of Downtown Sacramento have sidewalks that are 150 years old, and next week, city leaders will consider spending more than $1 million to help restore them.
A teachers' strike at the Natomas Unified School District in Sacramento ended Thursday morning, after both sides announced a tentative agreement.
There's a push to start charging property owners who have vacant buildings or undeveloped land in Sacramento, but some are concerned that new fees could discourage development.
California will now observe March 31 as Farmworkers Day after Gov. Gavin Newsom signed legislation on Thursday officially renaming what has been known as Cesar Chavez Day after sexual assault allegations against the late labor leader came to light.
A lawsuit against Walgreens stores over alleged price-scanner and expired-product violations in California has resulted in the company agreeing to pay $6 million and to institute a new price guarantee to settle a lawsuit by multiple counties.
Lawmakers in the California state legislature said they are moving to designate "Farmworkers Day" as a state holiday following sexual abuse allegations against Cesar Chavez.
A Chilean national on Monday pleaded guilty to a string of bank and ATM robberies for his role in a robbery crew using sophisticated tactics to steal more than $5 million in California, Oregon and Washington, prosecutors announced on Tuesday.
Serious allegations against late labor leader and civil rights activist Cesar Chavez have prompted the union he co-founded to abstain from this year's Cesar Chavez Day activities.
Aaron Judge homered for a second straight day to nearly the same left-field spot, Ben Rice hit a two-run double in the third inning, and the New York Yankees beat the San Francisco Giants 3-1 for a three-game sweep.
Ernie Clement singled home the winning run in the 11th inning and the Toronto Blue Jays rallied to beat the Athletics 8-7.
The excitement of the NCAA Women's Basketball Tournament has officially arrived in Sacramento, and fans were feeling every bit of the madness.
Andrés Giménez drove in the winning run with a two-out single in the ninth inning and the Toronto Blue Jays beat the Athletics 3-2 on Friday night.
Aaron Judge hit a two-run homer in the sixth to end an 0-for-7 start to his season after the two-time reigning AL MVP had a strike call overturned by the automated system earlier in that same at-bat when he challenged, and the New York Yankees beat the San Francisco Giants 3-0.
More than 7 million student loan borrowers who've been enrolled in a Biden-era repayment plan will receive notices with instructions to seek a new plan to repay their debt.
Ten U.S. service members were injured in an attack on Prince Sultan Air Base in Saudi Arabia, according to multiple U.S. officials.
The House passed a measure to fund the Department of Homeland Security for 60 days — but it's still unclear how the shutdown will end as the Senate, which approved its own funding plan, is on recess.
President Trump said he will sign an executive order to restart pay for TSA officers, who have gone more than a month without a full paycheck.
The Treasury Department plans to add President Trump's signature to new U.S. paper currency, a first for a sitting president.
Food containing norovirus may smell and taste normal but still cause serious illness if consumed, FDA warns.
HHS Secretary RFK Jr. wants the popular coffee chains to prove their surgery drinks are safe for teens and suggested the Trump administration could place limits on your cup of coffee.
Public health officials say they've confirmed two cases of measles in Sacramento County.
Multiple elephant seal pups along the Northern California coast have tested positive for the deadly avian influenza, or bird flu, according to new research from the University of California.
Here's what to know about TrumpRx, including how it works, who can use it, and how much money it can save.
Finding the perfect dress isn't easy, but now, selling them could become a lot more challenging.
This weekend, Placer County is hosting its annual Sip Into Spring event, offering free or discounted tastings at more than 20 wineries along what's known as the Placer Wine Trail.
From fruits and veggies to car parts, economists project that businesses will pass along the cost of the tariffs to customers.
An economic blackout was underway Friday as activists nationwide encouraged people not to spend their money at large corporations, retailers and fast-food chains for 24 hours.
San Joaquin County's retail theft reporting app has only been around for six months and is already bringing a sense of calmness to local business owners.
President Trump and Gov. Gavin Newsom have made several different claims about California gas prices. Here's what we found.
This year-long investigation provides an unprecedented look at California's one-party supermajority legislature through the eyes of grieving parents who discover how California lawmakers kill popular bills by not voting.
This year-long investigation by CBS News California investigative correspondent Julie Watts examines the many components of California's new tougher-on-crime law.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
The California Highway Patrol captain accused of workers' compensation fraud was the commander in charge of the fatal Mahaney Park shootout in Roseville, three officers who worked under him at the time of the shootout said.
CBS13 and the Call Kurtis consumer investigative team devised an idea on how to lower what consumers owe on their credit cards -- and it begins with a simple phone call.
No one wants to think about death. However, it's important to plan on what happens to your digital assets after you die.
After spending $18,000 on waterproof laminate floors, a Natomas couple spotted damage after the first cleaning.
More than a year after Hai Pham canceled the trial membership, he kept getting charged every month for it.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
Six months after a California wildfire destroyed dozens of homes in the Tuolumne County community of Chinese Camp, officials say debris removal is now complete and properties are being returned to their owners.
A man has been arrested and charged in connection with the Tiger Fire that burned 118 acres in California's Amador County last summer and forced evacuations near Pioneer.
A major home developer is rethinking how communities are built in wildfire-prone areas and the future is taking shape in El Dorado County.
San Joaquin County secured a grant aimed at helping to build a wildfire protection plan for the entire county.
More than two dozen structures were destroyed in a wildfire in the eastern Sierra Nevada mountains on Wednesday afternoon, officials said.
A Sacramento County dog picked up thousands of miles from home after he went missing five years ago was reunited with his family on Wednesday.
What started as a suspicious circumstances call for Rancho Cordova police ended with a newborn surprise.
A once-empty lot behind Church of the Cross in north Modesto now hosts a thriving community garden with more than 140 plots and growers from across the globe.
A Sacramento-area middle school history and English teacher is in the running to win big as America's Favorite Teacher, a title her students think she is more than worthy of being awarded.
Junior Romello Bruhn of Woodland Christian High School is closer than ever to scoring 3,000 career points, something only 13 high school athletes have accomplished in California state history.
A protest tied to the national "No Kings" movement was taking place Saturday at the California State Capitol in Sacramento.
Here's a look at the weather forecast Saturday evening.
Meteorologist Kristine Hanson says after this weekend's above-normal temperatures, there will be a marked cooldown, along with chances of rain and snow in the Sierra.
The mother credited with helping stop an alleged Elk Grove park peeper is speaking out about the crime.
Ashley Sharp reports.