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She paid $300 for the 5-year extended warranty through Consumer Priority Service, which claims online, "If we can't fix an item, we will replace it."
The Takata airbag recall is so huge that carmakers can't get all the vehicles on the road fixed right away.
When the mail stopped coming to Frank and Rebecca Ronquillo's house, they got a letter from the U.S Postal Service saying it received a change-of-address order to forward mail.
You can let someone else do your shopping, but are they picking out the best stuff for you?
A Call Kurtis investigation finds the city has written millions of dollars in street cleaning tickets when it was not sweeping the streets.
Halfway to Portland, Kevin Lee says the low-pressure tire light came on in his rental car. He pulled over to put air in the tire but afraid of a slow leak, he says he alerted Avis.
Sonia Shields booked a surprise trip for her family to Disneyland, but the travel site she used to book a hotel went belly up.
When Costco dumped AmEx for Visa this year the couple got a letter from AmEx, dated June 25 saying their Accident Guard Insurance they've had since 2004 will be terminated.
Despite Thumbtack showing it verified the tree trimmer's business license, the site says nothing about the fact the tree trimmer did not have the required contractor's license.
With a new baby, Dean Skultety put in a water purifier in his home, "I wanted to be healthy and have healthy water to drink."
Nearly half of Americans are cremated after they die. Some families choose to spread their loved one's ashes or keep them on a mantle.
Peter says he told the Sacramento Metro paramedics not to transport Jade after a car crash, but he says they took her anyway.
Lilly and Alex Ross took action and hired a tree removal company off of the website Thumbtack, but they say the company abandoned the job.
Victims of stolen cars get victimized a second time when their car is recovered then towed, leaving them with a tow bill they can't afford.
We pulled voting records in our area and compared them to federal death master index, which shows people who have died.
A search is on for a vehicle involved in a deadly hit-and-run crash in Elk Grove Saturday night, police said.
Frank the Flamingo is up for grabs in the Plumas Lake area. It's a game that has taken off in the neighborhood. It's the one time stealing something from someone's yard is not only allowed, but encouraged.
The morning commute will start out mostly dry, but showers will begin to increase late Friday morning as a wet and wintry pattern settles in across Northern California.
Deni Avdija had 24 points, 10 assists and seven rebounds and the Portland Trail Blazers beat the Sacramento Kings 98-93 on Saturday night to sweep a home-and-home series.
The episode has deepened concerns that had already emerged from the Justice Department's much-anticipated document release.
Sacramento police on Sunday said a thief stole a portion of a public artwork that is located in North Sacramento.
The rider of the electric unicycle was taken to the hospital with moderate injuries.
Sacramento police said the suspect was arrested by the California Highway Patrol in connection with a pursuit and firearm charges.
A man convicted of sexually assaulting a passenger on a Sacramento Regional Transit light rail train was sentenced to 35 years to life in prison, authorities said Monday.
Medical staff at the California International Marathon used a defibrillator to help a runner regain a pulse after she suffered a sudden cardiac arrest halfway through the race on Sunday.
California's commercial Dungeness crab season is set to open on January 5 with limits on the number of commercial traps because of the risk of humpback whale entanglements, authorities said Friday.
The DMV said it is giving Tesla Motors 60 days to address its misleading use of "autopilot," or it could have its dealer license temporarily suspended.
The share of borrowers who are 30-plus days late on paying back their loans is now at 11%.
As more families in Northern California turn to charities for a helping hand this holiday season, the Salvation Army is facing one of its busiest years yet.
California's public health department said one person has died and several others have suffered severe liver damage due to eating toxic mushrooms that were foraged.
Deni Avdija had 24 points, 10 assists and seven rebounds and the Portland Trail Blazers beat the Sacramento Kings 98-93 on Saturday night to sweep a home-and-home series.
Sacramento Kings center Domantas Sabonis will miss another month due to a left knee injury.
The Sonora High School football team was undefeated this season and their celebration Thursday evening, taking their on-the-field title to the streets of their home downtown, was fit for champions.
Deni Avdija made two free throws with 1.5 seconds left in overtime for the last of his 35 points, and the Portland Trail Blazers outlasted the Sacramento Kings 134-133 on Thursday night to open a home-and-home set.
FIFA slashed the price of some World Cup tickets following a worldwide backlash, with some final seats available for $60.
The episode has deepened concerns that had already emerged from the Justice Department's much-anticipated document release.
It's the second time in recent weeks that the United States has interdicted a tanker, and it comes amid a large U.S. military build-up in Latin America.
The dog days are over for one Sacramento County employee who's being walked off the job this month.
The Justice Department released thousands of new photos and records on Jeffrey Epstein on Friday, but at least 550 pages in the documents were fully redacted.
The airstrikes on ISIS targets are being conducted in response to the killing of two U.S. Army soldiers and a civilian contractor by a lone terrorist in Palmyra, Syria.
Millions of people with an Affordable Care Act health plan face a massive jump in premiums next year — this chart shows just how much.
A steady stretch of nonstop fog over the last couple of weeks isn't just dampening moods, it may be taking a toll on physical health as well.
California's public health department said one person has died and several others have suffered severe liver damage due to eating toxic mushrooms that were foraged.
The plan is to embed street medicine training directly into residency programs across multiple hospitals.
Consumers with the imported pans should throw them away due to the severe health risks posed by lead, the agency warns.
Finding the perfect dress isn't easy, but now, selling them could become a lot more challenging.
This weekend, Placer County is hosting its annual Sip Into Spring event, offering free or discounted tastings at more than 20 wineries along what's known as the Placer Wine Trail.
From fruits and veggies to car parts, economists project that businesses will pass along the cost of the tariffs to customers.
An economic blackout was underway Friday as activists nationwide encouraged people not to spend their money at large corporations, retailers and fast-food chains for 24 hours.
San Joaquin County's retail theft reporting app has only been around for six months and is already bringing a sense of calmness to local business owners.
President Trump and Gov. Gavin Newsom have made several different claims about California gas prices. Here's what we found.
This year-long investigation provides an unprecedented look at California's one-party supermajority legislature through the eyes of grieving parents who discover how California lawmakers kill popular bills by not voting.
This year-long investigation by CBS News California investigative correspondent Julie Watts examines the many components of California's new tougher-on-crime law.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
The California Highway Patrol captain accused of workers' compensation fraud was the commander in charge of the fatal Mahaney Park shootout in Roseville, three officers who worked under him at the time of the shootout said.
CBS13 and the Call Kurtis consumer investigative team devised an idea on how to lower what consumers owe on their credit cards -- and it begins with a simple phone call.
No one wants to think about death. However, it's important to plan on what happens to your digital assets after you die.
After spending $18,000 on waterproof laminate floors, a Natomas couple spotted damage after the first cleaning.
More than a year after Hai Pham canceled the trial membership, he kept getting charged every month for it.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
More than two dozen structures were destroyed in a wildfire in the eastern Sierra Nevada mountains on Wednesday afternoon, officials said.
Clean-up has started in Chinese Camp after the TCU September Lightning Complex Fire ripped through the Gold Rush town earlier this month.
The fires burning in Calaveras and Tuolumne County caused air quality officials to issue a smoke advisory, warning people that the air quality may be unhealthy for sensitive groups.
The TCU Lightning Complex fires have burned nearly 14,000 acres in Central California, but in a Saturday update, Cal Fire said containment was at 42%.
A vegetation fire near El Dorado Hills broke out on Labor Day, quickly growing in size and prompting evacuations, officials said.
A Sacramento County dog picked up thousands of miles from home after he went missing five years ago was reunited with his family on Wednesday.
What started as a suspicious circumstances call for Rancho Cordova police ended with a newborn surprise.
A once-empty lot behind Church of the Cross in north Modesto now hosts a thriving community garden with more than 140 plots and growers from across the globe.
A Sacramento-area middle school history and English teacher is in the running to win big as America's Favorite Teacher, a title her students think she is more than worthy of being awarded.
Junior Romello Bruhn of Woodland Christian High School is closer than ever to scoring 3,000 career points, something only 13 high school athletes have accomplished in California state history.
Here's a look at the weather forecast Saturday evening.
Frank the Flamingo is up for grabs in the Plumas Lake area.
The dog days are over for one Sacramento County employee who's being walked off the job this month.
Girls wrestling, once an emerging sport, is now one of the fastest-growing high school sports in the country.
Madisen Keavy reports.