Southwest's new boarding process off to bumpy start
Some travelers are finding they don't have storage above their seats when they get on the plane because early boarders are taking up the overhead bins.
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Some travelers are finding they don't have storage above their seats when they get on the plane because early boarders are taking up the overhead bins.
Southwest Airlines is rolling out a new policy in response to the Federal Aviation Administration's warning about the dangers of lithium-powered batteries. Passengers will need to remove the batteries from their mobility devices before a flight.
Southwest Airlines will soon require travelers who don't fit within the armrests of their seat to pay for an extra one in advance, part of a string of recent changes the carrier is making.
Southwest is providing details about its new assigned seating and boarding policy. Here's what to know.
Southwest Airlines says its new assigned seating policy goes into effect January 27.
Southwest Airlines launched a multi-million dollar initiative after extreme summer heat led to beverage cans bursting on flights.
Southwest Airlines, which previously had a free checked bag policy, says it will start charging $35 for each first checked bag.
Passengers flying Southwest, which has abandoned open seating, will soon have several fare options when booking a flight. Here's what to know.
Southwest Airlines is ending its free checked bags policy for many passengers. Some experts think customer loyalty could suffer.
A Southwest flight had to quickly abort its landing to avoid a potential collision with a private jet on the runway at Chicago's Midway Airport.
Southwest Airlines flight attendants will begin preparing the cabin for landing at a higher altitude to reduce the risk of turbulence injuries.
Bigger bins and premium-priced seating with added legroom are just some of the changes the carrier is betting will win over customers.
The Dallas-based airline is putting an end to its open seating policy, will begin offering premium seating and is introducing redeye flight options.
Airline officials say they are aware of a series of incidents where cans have ruptured, resulting in an onboard mess and reports of about 20 injuries to employees so far this summer.
Federal officials are investigating after a Southwest Airlines Boeing 737 Max went into a "Dutch roll" on a flight from Phoenix to Oakland.
The discount carrier, which has long withheld its fares from travel sites, said it wants to extend the reach of Southwest.com.
Turbulence, which causes planes to suddenly jolt while in flight, is considered a fairly normal occurrence.
The FAA is looking into a Southwest flight that veered off course while on approach to land at New York's LaGuardia Airport and may have buzzed the air traffic control tower.
WJZ spoke with the passenger who posted about what he witnessed when a woman had a medical emergency mid-flight and the Ravens star stepped up to help.
The $140 million agreement includes a $35 million fine, stemming from the nightmare last holiday season when Southwest canceled thousands of flights and stranded more than 2 million travelers.
The Flowers family aviation legacy began when the older Flowers was a kid growing up in Michigan in the 1960s and 70s.
Mary MacCarthy said she was questioned by police about human trafficking while traveling with her biracial daughter after a Southwest Airlines employee reported them as suspicious.
Discount carrier said "firewall failure" caused it to temporarily pause all flights Tuesday.
The proposed legislation also includes a limit on fees for baggage and seating.
The company has completed 95% of reimbursements, its CEO said Thursday.
Olivia Olson had all 27 of her points in the second half and Syla Swords bounced back from a slow start to score 26 and help second-seeded Michigan rout short-handed N.C. State.
President Trump said Immigration and Customs Enforcement agents will assist TSA agents at airports as delays and security staffing shortages continue to worsen.
In a 54 to 37 vote, two Democrats voted with all Republicans in attendance to advance Sen. Markwayne Mullin's nomination. A final confirmation vote is expected in the coming days.
TSA representatives say employees are trying to figure out how to feed their families and keep the lights on at home.
Cities in Michigan lose big tax revenue from pollution-control tax breaks, and many do not track what they give up.
Unleaded gasoline and diesel fuels were mixed in error at a Meijer Express fuel station in Macomb County, Michigan, the supermarket chain said Saturday.
As the partial government shutdown continues, some Transportation Security Administration workers across the U.S. have called out over missed paychecks.
A measles outbreak continues to expand in Southeast Michigan, with a fourth suspected case now reported in Washtenaw County.
It's almost time for teens to head to prom, and they're in luck because a popular pop-up boutique is back in Livingston County.
TSA representatives say employees are trying to figure out how to feed their families and keep the lights on at home.
Cities in Michigan lose big tax revenue from pollution-control tax breaks, and many do not track what they give up.
Gas prices are currently hovering just below $4 a gallon in much of Michgan, AAA says.
Henry Ford introduced the moving assembly line, a system that reshaped industrial production and helped make automobiles more accessible to the public.
A $4.3 billion investment is going toward a battery cell manufacturing plant in Lansing, Michigan, to provide Tesla with prismatic battery cells.
The United Auto Workers says that Detroit Diesel is adding a third shift, recalling laid-off workers and hiring dozens more people.
Chuck Norris' family said his death at 86 was sudden, but did not share any details on the cause.
Afroman spoke to CBS News after he won the case, which tested the limits of parody and the license artists can take in social commentary directed at public figures.
Short film director Sam Davis gave a shout out to his Michigan hometown when accepting an Oscar award on Sunday.
The film follows CBS News correspondent Steve Hartman and photographer Lou Bopp through their seven-year journey to document the toll of America's school shooting epidemic.
The acclaimed filmmaker, who died in February at age 96, revolutionized the art of documentaries with such films as "Titicut Follies." In an interview recorded last year, the pioneering Wiseman talked about his unusual production methods aimed at capturing life.
President Trump said Immigration and Customs Enforcement agents will assist TSA agents at airports as delays and security staffing shortages continue to worsen.
TSA representatives say employees are trying to figure out how to feed their families and keep the lights on at home.
Police found that five Barbie packages containing fentanyl were sold. They have all been recovered.
Most Republicans, especially MAGA, continue to support the US action and express a lot of confidence in Trump personally.
The Supreme Court will consider whether states can count mail ballots that are postmarked by Election Day but arrive after.
A measles outbreak continues to expand in Southeast Michigan, with a fourth suspected case now reported in Washtenaw County.
Michigan health officials have identified a measles outbreak in Washtenaw County after three linked cases were reported since March 12.
Legislation is pending in Lansing that is intended to prohibit the sale or distribution of a substance called kratom.
A new report says Michigan should invest in primary care doctors to ease a severe shortage of physicians that has led to long wait times, higher costs and missed care.
The vote from 10,000 nurses at nine hospitals and campuses received 90% approval for authorization
Olivia Olson had all 27 of her points in the second half and Syla Swords bounced back from a slow start to score 26 and help second-seeded Michigan rout short-handed N.C. State.
Western Michigan has hired Kahil Fennell away from Texas-Rio Grande Valley to be its men's basketball coach.
Kim Barnes Arico has turned Michigan's women's basketball into a consistently winning program for the first time in school history.
Michigan State has advanced to the Sweet 16 for the 17th time under coach Tom Izzo, beating Louisville 77-69 on in the second round of the NCAA Tournament.
Yaxel Lendeborg punctuated his 25-point outing with a massive dunk in transition, and the Midwest Region's top-seeded Michigan advanced to the Sweet 16 with a 95-72 win over Saint Louis in the second round of the NCAA Tournament.
Dave Coulter updates Oakland County's move to its new offices in downtown Pontiac and when that might take place.
Gardner White opened doors in Detroit in 1912, and the retailer continues to expand with nine new stores planned this year.
Rose talks about a new TV series being filmed in Detroit called "South West High," which revolves around a fictional high school in the Motor City.
As Women's History Month kicks off, Donna Murray-Brown, the new president and CEO of Inforum, appears on Michigan Matters.
Penske, a business and racing legend, turns 89 on Feb. 20 and is celebrating his 60th year in racing during 2026.
TSA representatives tell CBS News Detroit employees are trying to figure out how to feed their families and keep the lights on at home.
Unleaded gasoline and diesel fuels were mixed in error at a Meijer Express fuel station in Macomb County, Michigan, the supermarket chain said Saturday.
It's almost time for teens to head to prom, and they're in luck because a popular pop-up boutique is back in Livingston County.
Cooler air returns to the area
A surprise find of a box of Girl Scout cookies in the CBS Detroit newsroom inspires some memories and smiles as the 6 p.m. newscast winds down on March 21, 2026.