Southwest's new boarding process off to bumpy start
Some travelers are finding they don't have storage above their seats when they get on the plane because early boarders are taking up the overhead bins.
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Some travelers are finding they don't have storage above their seats when they get on the plane because early boarders are taking up the overhead bins.
Southwest Airlines is rolling out a new policy in response to the Federal Aviation Administration's warning about the dangers of lithium-powered batteries. Passengers will need to remove the batteries from their mobility devices before a flight.
Southwest Airlines will soon require travelers who don't fit within the armrests of their seat to pay for an extra one in advance, part of a string of recent changes the carrier is making.
Southwest is providing details about its new assigned seating and boarding policy. Here's what to know.
Southwest Airlines says its new assigned seating policy goes into effect January 27.
Southwest Airlines launched a multi-million dollar initiative after extreme summer heat led to beverage cans bursting on flights.
Southwest Airlines, which previously had a free checked bag policy, says it will start charging $35 for each first checked bag.
Passengers flying Southwest, which has abandoned open seating, will soon have several fare options when booking a flight. Here's what to know.
Southwest Airlines is ending its free checked bags policy for many passengers. Some experts think customer loyalty could suffer.
A Southwest flight had to quickly abort its landing to avoid a potential collision with a private jet on the runway at Chicago's Midway Airport.
Southwest Airlines flight attendants will begin preparing the cabin for landing at a higher altitude to reduce the risk of turbulence injuries.
Bigger bins and premium-priced seating with added legroom are just some of the changes the carrier is betting will win over customers.
The Dallas-based airline is putting an end to its open seating policy, will begin offering premium seating and is introducing redeye flight options.
Airline officials say they are aware of a series of incidents where cans have ruptured, resulting in an onboard mess and reports of about 20 injuries to employees so far this summer.
Federal officials are investigating after a Southwest Airlines Boeing 737 Max went into a "Dutch roll" on a flight from Phoenix to Oakland.
The discount carrier, which has long withheld its fares from travel sites, said it wants to extend the reach of Southwest.com.
Turbulence, which causes planes to suddenly jolt while in flight, is considered a fairly normal occurrence.
The FAA is looking into a Southwest flight that veered off course while on approach to land at New York's LaGuardia Airport and may have buzzed the air traffic control tower.
WJZ spoke with the passenger who posted about what he witnessed when a woman had a medical emergency mid-flight and the Ravens star stepped up to help.
The $140 million agreement includes a $35 million fine, stemming from the nightmare last holiday season when Southwest canceled thousands of flights and stranded more than 2 million travelers.
The Flowers family aviation legacy began when the older Flowers was a kid growing up in Michigan in the 1960s and 70s.
Mary MacCarthy said she was questioned by police about human trafficking while traveling with her biracial daughter after a Southwest Airlines employee reported them as suspicious.
Discount carrier said "firewall failure" caused it to temporarily pause all flights Tuesday.
The proposed legislation also includes a limit on fees for baggage and seating.
The company has completed 95% of reimbursements, its CEO said Thursday.
Michigan towns hand out huge property tax breaks to companies for pollution control, but many of those sites still break air quality rules.
A Macomb County man is accused of fatally shooting his girlfriend in her home while three of her children were in the home.
A Michigan couple has been charged with open murder in the 2024 death of their 18-month-old son, Michigan State Police said.
While the legislation passed both the Michigan House and Senate, it was never formally sent to the governor, leaving it stalled in legal limbo.
Chuck Norris' family said his death at 86 was sudden, but did not share any details on the cause.
While the legislation passed both the Michigan House and Senate, it was never formally sent to the governor, leaving it stalled in legal limbo.
A Macomb County man is accused of fatally shooting his girlfriend in her home while three of her children were in the home.
Police in Clawson, Michigan, say they are working to identify someone who has knocked on the doors of multiple homes in one neighborhood after some claimed that the person appeared to be impersonating a DTE worker.
Police allege that the suspects entered the two stores on March 12 and stole multiple items, threatening to shoot an employee at one of the stores.
The Bloomfield Township Police Department says officers and the Oakland County SWAT responded to the area of Quarton Road between Franklin and Middlebelt.
Gas prices are currently hovering just below $4 a gallon in much of Michgan, AAA says.
Henry Ford introduced the moving assembly line, a system that reshaped industrial production and helped make automobiles more accessible to the public.
A $4.3 billion investment is going toward a battery cell manufacturing plant in Lansing, Michigan, to provide Tesla with prismatic battery cells.
The United Auto Workers says that Detroit Diesel is adding a third shift, recalling laid-off workers and hiring dozens more people.
AAA says motorists are paying an average of $3.53 a gallon for regular unleaded gas in the United States.
Chuck Norris' family said his death at 86 was sudden, but did not share any details on the cause.
Afroman spoke to CBS News after he won the case, which tested the limits of parody and the license artists can take in social commentary directed at public figures.
Short film director Sam Davis gave a shout out to his Michigan hometown when accepting an Oscar award on Sunday.
The film follows CBS News correspondent Steve Hartman and photographer Lou Bopp through their seven-year journey to document the toll of America's school shooting epidemic.
The acclaimed filmmaker, who died in February at age 96, revolutionized the art of documentaries with such films as "Titicut Follies." In an interview recorded last year, the pioneering Wiseman talked about his unusual production methods aimed at capturing life.
Chuck Norris' family said his death at 86 was sudden, but did not share any details on the cause.
The Trump administration argued that Harvard unlawfully discriminated against Jewish and Israeli students, in violation of federal civil rights law.
Alex DeBrincat scored the go-ahead goal with 3:25 remaining and assisted on Detroit's two other goals, lifting the Red Wings to a 3-1 victory over the Montreal Canadiens.
Morez Johnson Jr. had 21 points and 10 rebounds on a perfect shooting night, and No. 1 seed Michigan rode a second-half surge to a 101-81 victory over 16th-seeded Howard in the first round of the NCAA Tournament.
Jalen Duren had 24 points and 11 rebounds and the Detroit Pistons never trailed in a 117-95 victory over the Washington Wizards, their first game since All-Star guard Cade Cunningham was ruled out for at least two weeks with a collapsed left lung.
Michigan health officials have identified a measles outbreak in Washtenaw County after three linked cases were reported since March 12.
Legislation is pending in Lansing that is intended to prohibit the sale or distribution of a substance called kratom.
A new report says Michigan should invest in primary care doctors to ease a severe shortage of physicians that has led to long wait times, higher costs and missed care.
The vote from 10,000 nurses at nine hospitals and campuses received 90% approval for authorization
China Reynolds' son, Auggie, could be waiting for the next 6 to 12 months in the hospital until a new heart is available.
Michigan is hosting the women's NCAA Tournament for the second time, and is hoping home court is an advantage again.
Alex DeBrincat scored the go-ahead goal with 3:25 remaining and assisted on Detroit's two other goals, lifting the Red Wings to a 3-1 victory over the Montreal Canadiens.
Morez Johnson Jr. had 21 points and 10 rebounds on a perfect shooting night, and No. 1 seed Michigan rode a second-half surge to a 101-81 victory over 16th-seeded Howard in the first round of the NCAA Tournament.
Jalen Duren had 24 points and 11 rebounds and the Detroit Pistons never trailed in a 117-95 victory over the Washington Wizards, their first game since All-Star guard Cade Cunningham was ruled out for at least two weeks with a collapsed left lung.
Carson Cooper matched his career high with 20 points and grabbed 10 rebounds as Michigan State routed North Dakota State 92-67 to reach the second round of the NCAA Tournament for the 22nd time in 28 consecutive appearances under coach Tom Izzo.
Dave Coulter updates Oakland County's move to its new offices in downtown Pontiac and when that might take place.
Gardner White opened doors in Detroit in 1912, and the retailer continues to expand with nine new stores planned this year.
Rose talks about a new TV series being filmed in Detroit called "South West High," which revolves around a fictional high school in the Motor City.
As Women's History Month kicks off, Donna Murray-Brown, the new president and CEO of Inforum, appears on Michigan Matters.
Penske, a business and racing legend, turns 89 on Feb. 20 and is celebrating his 60th year in racing during 2026.
It's been nearly a month since Gov. Gretchen Whitmer praised first responders during her State of the State address, but at least one Michigan corrections officer says prison staff were left out despite ongoing concerns about dangerous staffing shortages.
Rudy's Prime Steakhouse in Clarkston was named HOUR Detroit's 2026 Restaurant of the Year.
CBS News Detroit is celebrating Foodie Friday with My Big Fat Shawarma, which has locations in Detroit, Warren and West Bloomfield.
A Monroe High School student was arrested after he allegedly attempted to carjack another student outside the school on Thursday.
Oakland County Executive Dave Coulter appears on Michigan Matters this Sunday and talks about his county and how it is faring during challenging economic times.