Southwest's new boarding process off to bumpy start
Some travelers are finding they don't have storage above their seats when they get on the plane because early boarders are taking up the overhead bins.
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Some travelers are finding they don't have storage above their seats when they get on the plane because early boarders are taking up the overhead bins.
Southwest Airlines is rolling out a new policy in response to the Federal Aviation Administration's warning about the dangers of lithium-powered batteries. Passengers will need to remove the batteries from their mobility devices before a flight.
Southwest Airlines will soon require travelers who don't fit within the armrests of their seat to pay for an extra one in advance, part of a string of recent changes the carrier is making.
Southwest is providing details about its new assigned seating and boarding policy. Here's what to know.
Southwest Airlines says its new assigned seating policy goes into effect January 27.
Southwest Airlines launched a multi-million dollar initiative after extreme summer heat led to beverage cans bursting on flights.
Southwest Airlines, which previously had a free checked bag policy, says it will start charging $35 for each first checked bag.
Passengers flying Southwest, which has abandoned open seating, will soon have several fare options when booking a flight. Here's what to know.
Southwest Airlines is ending its free checked bags policy for many passengers. Some experts think customer loyalty could suffer.
A Southwest flight had to quickly abort its landing to avoid a potential collision with a private jet on the runway at Chicago's Midway Airport.
Southwest Airlines flight attendants will begin preparing the cabin for landing at a higher altitude to reduce the risk of turbulence injuries.
Bigger bins and premium-priced seating with added legroom are just some of the changes the carrier is betting will win over customers.
The Dallas-based airline is putting an end to its open seating policy, will begin offering premium seating and is introducing redeye flight options.
Airline officials say they are aware of a series of incidents where cans have ruptured, resulting in an onboard mess and reports of about 20 injuries to employees so far this summer.
Federal officials are investigating after a Southwest Airlines Boeing 737 Max went into a "Dutch roll" on a flight from Phoenix to Oakland.
The discount carrier, which has long withheld its fares from travel sites, said it wants to extend the reach of Southwest.com.
Turbulence, which causes planes to suddenly jolt while in flight, is considered a fairly normal occurrence.
The FAA is looking into a Southwest flight that veered off course while on approach to land at New York's LaGuardia Airport and may have buzzed the air traffic control tower.
WJZ spoke with the passenger who posted about what he witnessed when a woman had a medical emergency mid-flight and the Ravens star stepped up to help.
The $140 million agreement includes a $35 million fine, stemming from the nightmare last holiday season when Southwest canceled thousands of flights and stranded more than 2 million travelers.
The Flowers family aviation legacy began when the older Flowers was a kid growing up in Michigan in the 1960s and 70s.
Mary MacCarthy said she was questioned by police about human trafficking while traveling with her biracial daughter after a Southwest Airlines employee reported them as suspicious.
Discount carrier said "firewall failure" caused it to temporarily pause all flights Tuesday.
The proposed legislation also includes a limit on fees for baggage and seating.
The company has completed 95% of reimbursements, its CEO said Thursday.
An individual has been in the hospital for several days after they were hit by a vehicle while walking on a crosswalk in Dearborn, Michigan, police said Saturday.
The Detroit Red Wings sat on the bench, stewing in stunned silence, after their latest loss sealed their fate as a franchise relegated to watching the NHL playoffs on TV.
President Trump said the U.S. Navy will begin blockading ships from entering or exiting the Strait of Hormuz and intercept vessels that have paid tolls to Iran.
Gas prices put pressure on pocketbooks — and President Trump's ratings — as Iran war continues.
Crews at the Cheboygan Lock and Dam in Cheboygan, Michigan, placed more sandbags at the complex on Saturday while large pumps moved water around the structure on Saturday amid rising water levels in the area, state officials said.
Multiple people have been detained after a reported shooting in Birmingham, Michigan, on Saturday morning, according to police.
A man is in critical condition after a shooting and carjacking outside a gas station in Detroit on Saturday, according to police.
Vice President JD Vance told reporters that "we have not reached an agreement" following face-to-face talks with Iranian leaders and Pakistani negotiators.
Police in Sterling Heights, Michigan, are investigating and a motorist was arrested after a hit-and-run crash on Friday night.
Crews at the Cheboygan Lock and Dam in Michigan placed sandbags at the complex while large pumps moved water around the structure on Saturday amid rising water levels in the area, state officials said.
At a gas station in Detroit, owner Mohamad Mallah, known to customers as Big Moe, decided to give back in a big way.
On average, drivers in the state are paying $3.87 per gallon for regular unleaded fuel.
Michigan Gov. Gretchen Whitmer has declared an energy emergency in eight Southeast Michigan counties amid rising gas prices across the state.
General Motors has announced that it's making another round of layoffs at its Factory Zero plant in Metro Detroit. The latest round, the second this year, impacts roughly 1,300 workers and is due to a readjustment of operations amid declining electric vehicle demand.
Cities in Michigan lose big tax revenue from pollution-control tax breaks, and many do not track what they give up.
Gene Simmons visited Detroit Rock City to celebrate the grand opening of a restaurant co-founded by him and his Kiss bandmate Paul Stanley.
The moon music tradition started more than 50 years ago, NASA said as it shared the Artemis II crew's playlist this week.
Restaurants are being considered for the new Michelin Guide American Great Lakes Edition, set to be revealed in 2027.
Kid Rock posted videos of the helicopters hovering by his Nashville home on social media over the weekend. The Army later confirmed the helicopters were on a training mission.
The bag, called the "Gold Standard Cassette Tape," features a bold, nostalgic design inspired by classic cassette tapes.
President Trump said the U.S. Navy will begin blockading ships from entering or exiting the Strait of Hormuz and intercept vessels that have paid tolls to Iran.
Pope Leo XIV offered his strongest condemnation yet of the war in Iran on Saturday, appearing to take multiple veiled shots at President Trump.
The destroyers were beginning mine-clearing operations in the vital waterway, U.S. Central Command said Saturday.
Jalen Duren had 20 points, Duncan Robinson scored 19 and the Detroit Pistons beat Charlotte 118-100, locking the Hornets into the play-in tournament.
Detroit Tigers center fielder Parker Meadows has been sent to a hospital for overnight observation after a head-to-head collision with teammate Riley Greene.
Autism in the D is hosting a "Weekend of Inclusivity," featuring two events aimed at supporting families and highlighting gaps in autism resources across the city.
Dominic Weber and Haylie Reeves met at North Star Reach as campers in 2016.
The Detroit Health Department is hosting a Public Health Week through Saturday, April 11, to provide resources in neighborhoods.
The Michigan Department of Health and Human Services is encouraging parents to consider moving up their children's vaccines against the measles in seven counties.
Many Michigan teens in severe mental health crises are sent far from home for treatment due to a lack of local resources.
The Detroit Red Wings sat on the bench, stewing in stunned silence, after their latest loss sealed their fate as a franchise relegated to watching the NHL playoffs on TV.
Jesper Bratt scored his second goal with 3:34 left in the third period, helping the New Jersey Devils eliminate the Detroit Red Wings from the NHL playoff picture with a 5-3 win on Saturday.
Michigan coach Dusty May has agreed on a deal that will have him continuing to lead the Wolverines "for many years to come," according to athletic director Warde Manuel.
Riley Greene had a three-run homer and four RBIs, Drew Anderson ended the game by retiring Jakob Marsee in a 14-pitch at-bat for his first major league save and Detroit beat the Miami Marlins 6-1 to get A.J Hinch his 400th win as Tigers manager.
The University of Michigan men's basketball team hosted an on-campus parade and celebration Saturday after winning the 2026 NCAA national championship.
The roundtable discusses the dramatic impact AI is having in the classroom, at companies and inside homes.
There's a focus on Michigan's defense industry as a national convention comes to Detroit in a few weeks, with over 11,000 people expected at Huntington Place.
Dave Coulter updates Oakland County's move to its new offices in downtown Pontiac and when that might take place.
Gardner White opened doors in Detroit in 1912, and the retailer continues to expand with nine new stores planned this year.
Rose talks about a new TV series being filmed in Detroit called "South West High," which revolves around a fictional high school in the Motor City.
More rain chances overnight into Monday
As data center plans grow across the U.S., protesters are hoping to stop the influx of the large facilities. Washtenaw County Commissioner Yousef Rabhi says the sites could result in utility rates going up.
A fundraiser involving Legion BBQ took place on Saturday to support the family of Doug Chmiel, a Huntington Woods city employee who died while helping remove debris from a storm last month.
It was a memorable day on campus at the University of Michigan on Saturday. Fans came out to celebrate the Wolverines' first basketball national championship since 1989. CBS News Detroit's Veronica Ortega shares a recap from Ann Arbor.
A U.S. delegation led by Vice President JD Vance arrived in Pakistan on Saturday. The hope is that the group's talks with Iranian officials and Pakistani negotiators can pave the way for a permanent end to fighting in Iran. Ali Bauman reports.