"Passenger bill of rights" would give bumped air travelers at least $1,350
The proposed legislation also includes a limit on fees for baggage and seating.
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The proposed legislation also includes a limit on fees for baggage and seating.
The company has completed 95% of reimbursements, its CEO said Thursday.
Losses from refunds and cancellations exceed net profit Southwest made in first nine months of year.
Southwest's initial offer of vouchers for canceled flights violated its contract of carriage, passenger alleges.
Carrier said flights are back on track after travel woes, but concedes it is "inundated" with lost luggage.
Carrier expects to resume normal operations Friday after canceling more than 13,000 trips following the huge winter storm.
Southwest Airlines' scheduling software caused a "snowball effect" after initial weather-related disruptions, a pilot said.
Embattled carrier on Thursday cancels more than 2,000 additional flights, as airline executives offer profuse apologies.
Carrier cancelled more than 60% of its flights Tuesday after giant winter storm, with federal airline regulators pledging to investigate.
Rochester Hills resident Jim Bishop, who was sitting in an aisle seat, said the whole plane shook from the collision.
Southwest Airlines is asking travelers to arrive at least two hours before their scheduled departures as technical issues are forcing it to process customers manually.
Southwest Airlines will provide the first non-stop flight between Detroit Metropolitan Airport and Dallas Love Field starting Aug. 9.
Beats Music streaming service will now be available on select Southwest Airlines flights.
Bob Diener, co-founder of Hotels.com and president and co-founder of Getaroom.com, shares 10 tips on how to save money on airfare.
Plan your next flight with this year's Air Quality Ratings to find the United States' best airlines.
The following are five tips for traveling during Thanksgiving weekend that will make your life easier.
The latest staffing, leadership and boardroom news from Michigan's technology-focused companies, institutions and groups
The checks were ordered after Friday's incident in which a five-foot hole ripped open on one of the planes, forcing an emergency landing.
What started as a routine trip to Taco Bell has turned into a nearly two-week hospital stay for Southfield resident Ella-Salone Jones. She shares her story amid a multistate cyclosporiasis outbreak.
For Joseph and Johnathan Rinehart in Clarkston, Michigan, wiffle ball is not just a friendly game; it's an opportunity to bring people together and uplift a local historical church in need.
The Grosse Pointe Park City Council says it took inspiration from another nearby city after St. Clair Shores made a change to Express Waste last month and saw how much better it's been.
The man told officers that the animal remains were part of a personal religious practice that he believed would protect him from death.
Records show that the Wayne County Airport Authority's bid was listed as the "highest and best," and that no other qualified bids were submitted by the July 16 deadline.
Windsor Mayor Drew Dilkens says he still plans to celebrate the opening of the Gordie Howe International Bridge after Canada withdrew from a joint event with the U.S.
What started as a routine trip to Taco Bell has turned into a nearly two-week hospital stay for Southfield resident Ella-Salone Jones. She shares her story amid a multistate cyclosporiasis outbreak.
For Joseph and Johnathan Rinehart in Clarkston, Michigan, wiffle ball is not just a friendly game; it's an opportunity to bring people together and uplift a local historical church in need.
The Grosse Pointe Park City Council says it took inspiration from another nearby city after St. Clair Shores made a change to Express Waste last month and saw how much better it's been.
The number of cyclosporiasis cases in Michigan has topped 7,100 as health officials continue to track a parasite that can cause diarrhea and nausea.
Many newer vehicles are equipped with high-efficiency cabin air filters capable of capturing a significant amount of fine particulate matter.
Lawmakers in Michigan are working to push legislation that would stiffen penalties on noisy vehicles with exhaust modifications.
As the United States marks its 250th birthday, Ford Motor Company is showcasing more than a century of automotive history in a new exhibit that explores the company's role in shaping America.
The Detroit Auto Show has spent more than a century evolving alongside the auto industry. It has grown from a small, local exhibition into one of the world's premier automotive events.
The Pontiac Star Car Reunion at the Oakland Expo Center features a wide range of vehicles.
Behind every video is a true family effort.
Concerns surrounding air quality are prompting event organizers across Metro Detroit to make adjustments to their festivities or cancel altogether.
The few who aren't open for business on Thursday say it's out of concern for their employees' health and to protect their art.
Bonnie Tyler, the Welsh pop star best known for singing the chart-topping power ballad "Total Eclipse of the Heart" in 1983, has died. She was 75.
The nominations for the 78th annual Primetime Emmy Awards were announced Wednesday morning in Los Angeles, with the final season of HBO Max's "Hacks" setting a new record for the most nominations in a single year for a comedy series.
Windsor Mayor Drew Dilkens says he still plans to celebrate the opening of the Gordie Howe International Bridge after Canada withdrew from a joint event with the U.S.
Sen. Gary Peters told Defense Secretary Pete Hegseth at a Senate hearing that he bears personal responsibility for the lack of a winning strategy in the ongoing war with Iran.
A generic version of the allergy medication Zyrtec is under recall across the U.S. over cross-contamination concerns.
Democrats in the Senate and House are investigating the origins of a DOJ legal opinion that would make it easier for states to keep people with mental illness in institutions, rather than helping them to live at home.
Rising gas prices, an unpopular war in Iran, and auto industry tariffs have fueled Republican concerns in Michigan ahead of the state's Aug. 4 primary.
What started as a routine trip to Taco Bell has turned into a nearly two-week hospital stay for Southfield resident Ella-Salone Jones. She shares her story amid a multistate cyclosporiasis outbreak.
A generic version of the allergy medication Zyrtec is under recall across the U.S. over cross-contamination concerns.
The number of cyclosporiasis cases in Michigan has topped 7,100 as health officials continue to track a parasite that can cause diarrhea and nausea.
The number of cyclosporiasis cases in Michigan continues to grow in the hundreds each day as health officials track a parasite that can cause diarrhea and nausea after contaminated food is eaten.
While the U.S. Food and Drug Administration is still working to identify the source of a parasite that has caused a cyclosporiasis outbreak, a Michigan doctor says officials are closer than you think to solving the case.
For Joseph and Johnathan Rinehart in Clarkston, Michigan, wiffle ball is not just a friendly game; it's an opportunity to bring people together and uplift a local historical church in need.
Chicago collected 11 hits while improving to 23-10 in its last 33 games, bouncing back nicely after losing 8-6 in 10 innings in the series opener on Monday night.
U-M President Domenico Grasso announced Monday that Manuel will leave the role by the end of the year, as a third-party culture review found failures to act on allegations of wrongdoing within the athletic department.
A Detroit nonprofit's annual summer celebration was in jeopardy after 400 pairs of shoes were stolen from its warehouse. Thanks to the community, Hoopfest was able to move forward.
Ryan Johnson struck out five and allowed one run in five solid innings, Jorge Soler and Zach Neto delivered RBI hits and the Los Angeles Angels snapped a four-game skid with a 3-2 win over the Detroit Tigers.
The conversation turns to rising auto insurance rates across Michigan and new legislative bills in Lansing that would help stem the tide.
The Democratic side of the aisle had an intriguing development earlier this week when state Rep. Mallory McMorrow suddenly dropped out of the contest
Former NBA All-Star/entrepreneur Jalen Rose, DTE's Trevor Lauer and Oakland University president Ora Hirsch Pescovitz headline an all-star Michigan Matters episode.
Mark Hollis, COO of Rocket Entertainment and tournament director of the PGA Tour's Rocket Classic, appears on Michigan Matters.
Former U.S. Energy Secretary and Michigan Gov. Jennifer Granholm appears exclusively on CBS Detroit's Michigan Matters.
The University of Michigan men's basketball team didn't let a coaching change affect its rosters, and two brothers are hoping to become the future of the Detroit Red Wings.
A community brought together by a wiffleball. The Rinehart Wiffle Ball League really knocked it out of the park when it used its momentum for a good cause.
Some areas will see lows drop into the upper 40s tonight.
The Grosse Pointe Park City Council voted unanimously to approve a new contract with Express Waste Services and replace Priority Waste. The council says it took inspiration from another nearby city after St. Clair Shores made a change to Express Waste last month and saw how much better it's been.
A Farmington Hills, Michigan, man accused of illegally dumping animal remains at a Southfield cemetery has been charged.