Over 2,000 Southwest flights delayed after temporary ground stop

Discount carrier said "firewall failure" caused it to temporarily pause all flights Tuesday.

• Apr 18, 2023

"Passenger bill of rights" would give bumped air travelers at least $1,350

The proposed legislation also includes a limit on fees for baggage and seating.

• Feb 6, 2023

Feds probing Southwest Airlines over "holiday debacle that stranded millions"

The company has completed 95% of reimbursements, its CEO said Thursday.

• Jan 26, 2023

Southwest says holiday debacle will cost it $800 million

Losses from refunds and cancellations exceed net profit Southwest made in first nine months of year.

• Jan 6, 2023

Southwest sued for not immediately refunding stranded flyers

Southwest's initial offer of vouchers for canceled flights violated its contract of carriage, passenger alleges.

• Jan 4, 2023

Southwest scrubs 160 flights as "normal" service resumes

Carrier said flights are back on track after travel woes, but concedes it is "inundated" with lost luggage.

• Jan 2, 2023

Southwest appears back on track to normal schedule

Carrier expects to resume normal operations Friday after canceling more than 13,000 trips following the huge winter storm.

• Dec 30, 2022

Why Southwest's flight cancellations snowballed

Southwest Airlines' scheduling software caused a "snowball effect" after initial weather-related disruptions, a pilot said.

• Dec 29, 2022

Southwest scrubs thousands more flights as it struggles to rebound

Embattled carrier on Thursday cancels more than 2,000 additional flights, as airline executives offer profuse apologies.

• Dec 29, 2022

Travelers "beyond frustrated" by Southwest Airlines cancellations

Carrier cancelled more than 60% of its flights Tuesday after giant winter storm, with federal airline regulators pledging to investigate.

• Dec 27, 2022

2 Planes Collide On Taxiway At Detroit Metro Airport [PHOTOS]

Rochester Hills resident Jim Bishop, who was sitting in an aisle seat, said the whole plane shook from the collision.

• Feb 17, 2016

Southwest Airlines Says Technology Issues Delay Some Flights

Southwest Airlines is asking travelers to arrive at least two hours before their scheduled departures as technical issues are forcing it to process customers manually.

• Oct 11, 2015

Southwest Adds Non-Stop Detroit To Dallas Love Field Flight

Southwest Airlines will provide the first non-stop flight between Detroit Metropolitan Airport and Dallas Love Field starting Aug. 9.

• Feb 26, 2015

Fliers Can Jam Away On Southwest Flights With Free Beats Music Streaming Service

Beats Music streaming service will now be available on select Southwest Airlines flights.

• Nov 3, 2014

Ask An Expert: Saving Money On Airfare

Bob Diener, co-founder of Hotels.com and president and co-founder of Getaroom.com, shares 10 tips on how to save money on airfare.

• Jun 26, 2014

What's The Best Airline In The US?

Plan your next flight with this year's Air Quality Ratings to find the United States' best airlines.

• Apr 17, 2014

Tips For Traveling Over Thanksgiving Weekend

The following are five tips for traveling during Thanksgiving weekend that will make your life easier.

• Nov 12, 2013

HR Notices From February 19

The latest staffing, leadership and boardroom news from Michigan's technology-focused companies, institutions and groups

• Feb 19, 2013

Southwest Airlines Wrapping Up Jetliner Inspections

The checks were ordered after Friday's incident in which a five-foot hole ripped open on one of the planes, forcing an emergency landing.

• Apr 5, 2011

Southwest-AirTran Deal Means More Options For Some

• Sep 27, 2010

Terry Trippler Interview 09/27

• Sep 27, 2010