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The rideshare customer made it very clear that her frustration is not over the amount of money that was charged, but rather that she was charged at all without her permission.
The rideshare customer made it very clear that her frustration is not over the amount of money that was charged, but rather that she was charged at all without her permission. Charlie De Mar reports.
In at least two instances, the robbers threatened the drivers with guns.
Robbers targeting Lyft and Uber drivers are on the loose in Chicago. Police say they rely on their drivers' kindness.
The new circular-shaped docks don't just lock a bike into place for its next user.
For the first time, the docks will also charge electric bikes while they're not in use.
It was unclear late Tuesday how many drivers would partake in the protest – and how many travelers would be affected.
A protest by the drivers is planned for near O’Hare International Airport – and it could very well affect people trying to get to the airport from the city. Organizers said they hope to disrupt their service to prove a point. CBS 2's Marybel Gonzalez reports.
A Lyft official detailed why the rideshare company is launching a new feature to pair female and non-binary passengers and drivers.
It's no secret that people behind the wheel of rideshares are subject to some serious crimes, including carjackings, beatings, and sexual assaults. CBS 2 has reported extensively on driver safety concerns over the years. This weekend, drivers will be putting some new Lyft initiatives to the test.
The new option is called "Women Plus Connect".
The rideshare service says many riders have requested the new gender-matching option.
Drivers will be protesting at the Uber Hub at 9:15 a.m. for pay and safety concerns.
Drivers will be protesting at the Uber Hub at 9:15 a.m. for pay and safety concerns.
It's a joint effort of the not-for-profit working bikes shop, Divvy, and the Chicago Department of Transportation.
Instead, travelers arriving at Terminal 5 will have to go to Terminal 2 to get a Lyft or Uber at the upper level departures area.
Some Lyft and Uber drivers staged a protest and refused airport rides.
The group Justice For App Workers is calling on Uber and Lyft drivers to refuse rides from O'Hare today as part of the labor action.
A Chicago Divvy bike was recently spotted a far away from home – all the way in Mexico City. CBS 2's Tara Molina reports on a serious issue with Divvy bikes being stolen, ditched, dumped, and dragged.
Police arrested several drivers as they blocked the road late Tuesday. CBS 2's Marybel González reports.
The drivers want the City Council to pass an ordinance requiring passengers to verify their identities.
The drivers want the City Council to pass an ordinance requiring passengers to verify their identities.
With high gas prices, rideshare drivers say they can't make ends meet with their stagnant wages.
The Chicago Harbor Lock is facing steep cuts to its federal funding under President Trump's 2026 budget.
A rollover crash in Chicago's Loop shut down part of Wacker Drive overnight.
A former autoworker was given back his retirement through the kindness of strangers.
Four people were injured, two of them seriously, in a crash on Chicago's South Side early Friday morning, police said.
Chicago Mayor Brandon Johnson appears to reject most solutions offered in a budget proposal supported by many city council members.
Former Chicago Tribune publisher and editor-in-chief R. Bruce Dold passed away this week.
Authorities say the FBI has arrested a man suspected of placing pipe bombs outside RNC and DNC headquarters on the eve of the Jan. 6, 2021, Capitol riot.
A divided Wisconsin Supreme Court has agreed to take a case brought by the American Civil Liberties Union on behalf of an immigrant rights group.
The Pentagon watchdog released its report on Defense Secretary Pete Hegseth's use of Signal to share details about operations in Yemen.
In some cities where federal agents have conducted large-scale immigration operations that officials said would largely target criminals, more people without criminal records were detained in recent months.
A condo owner in Country Club Hills says he's forced to sell his home after his condo association failed to reimburse him for repairs to his leaking roof. Edward Hadnott's condo has sat empty since a major roof leak in 2022.
The U.S. stopped minting pennies this week, and some groups have issued a warning about the headaches that can create for some businesses and consumers.
Why is one school in the west Chicago suburb of Lisle paying a water bill three times higher than another? The answer has to do with a private utility company.
The Food and Drug Administration is warning about additional cookware brands that could be leaching lead into your food.
Walgreens said it will close its office space in Chicago's Old Post Office building.
The newest measles vaccination numbers released by Chicago Public Schools shows immunizations are finally moving in the right direction.
Two pregnant Black women recently faced alarming neglect at hospitals in Indiana and Texas, highlighting racial disparities in maternal care.
Illinois Gov. JB Pritzker on Tuesday signed a bill aimed at protecting vaccine access in Illinois.
Roseland Community Hospital on Monday celebrated the opening of a new sickle cell treatment clinic.
Consumers with the imported pans should throw them away due to the severe health risks posed by lead, the agency warns.
Traffic at O'Hare International Airport is growing faster than expected, and this has Chicago city leaders wanting to make big changes to future construction plans at the airport.
Small Business Saturday was disrupted by the winter storm for many business owners in Chicago, but in the Rogers Park neighborhood, a group of business owners came together to draw customers.
Three different times over the past year, popular and longstanding Chicago stage theater spaces have made headlines for their demise. But it's not all bad news by any stretch.
A federal judge has called out an immigration enforcement agent for using artificial intelligence to write the narrative of a use-of-force report as just a small part of a scathing opinion that rebutted federal officials' narratives about appropriate force used against protesters and others during an ongoing immigration crackdown in Chicago.
As the Chicago Bears, White Sox, and Fire all push for brand-new stadiums, a new report provided some advice about what teams can do to be successful.
Netflix on Friday said it will acquire Warner Bros., including its film and television studios, HBO Max and HBO.
Starting Wednesday, riders on the Chicago Transit Authority system will hear a recognizable Chicago voice during their commutes.
Three different times over the past year, popular and longstanding Chicago stage theater spaces have made headlines for their demise. But it's not all bad news by any stretch.
Joe Colborn, better known as Joe "JoBo" Bohannon on Chicago radio, died this week.
The Chi-Lites occupy a proud place in Chicago music history, and they aren't done yet.
The Chicago Harbor Lock is facing steep cuts to its federal funding under President Trump’s 2026 budget.
You can drop off toy drive donations to 145 W. Main Street in Barrington, Illinois.
Multiple people were injured, two of them seriously, in a crash on Chicago’s South Side early Friday morning, police said.
The strike was confirmed in a social media post by U.S. Southern Command.
Artist Jason Narducy is now a published author with "Mostly The Van" available now.
Ten residents were hospitalized after a fire broke out at a West Humboldt Park apartment building overnight.
The families of the three men who were killed in a crash on Interstate 57 early Wednesday morning are pushing for more answers about what happened.
A south suburban mom says her 6-year-old was sent home early and left alone in the cold for more than an hour.
Residents in Brighton Park said their side streets and alleys are overflowing with traffic, as drivers look to get around backups on Archer Avenue after the Chicago Department of Transportation installed new bike lanes.
The Chicago Harbor Lock is facing steep cuts to its federal funding under President Trump's 2026 budget.
A Chicago woman battling ALS said she's been struggling just to get a disabled parking space in front of her Bridgeport home.
Days after new Cook County Chief Judge Charles Beach ordered an urgent review of the county's electronic monitoring program, Sheriff Tom Dart said this crisis isn't new, and that he's been warning lawmakers of problems for years.
Charles Beach was sworn in on Monday as Cook County's first new chief judge in 24 years, and takes over amid a political firestorm over what appears to be systemic issues with how accused criminals are being monitored before trial.
Some Chicagoans found out the hard way on Monday that the overnight winter parking ban is in effect.
The electronic monitoring system in Cook County has come under increased scrutiny, after a woman was set on fire in a horrific arson attack on the Blue Line, with critics demanding answers as to why the suspect wasn't already behind bars.
Sitting in 1st-place in the NFC standings isn't the only feel-good story for the Bears, as cornerback Nahshon Wright was named the conference's Defensive Player of the Month.
The Bulls dropped to 9-12 with their fifth loss in a row.
Braeden Bowman forced overtime for the Golden Knights when he put in his own rebound with 2:28 left in the third period.
Caleb Williams plans on picking up right where he left off the last time he faced the Packers.
The Bulls led by as many as 15 points in the third quarter, holding the Magic without a field goal for the first five minutes of the period.
The special edition locket was inspired by the James Bond film "Octopussy," which revolves around a plot to steal a rare Faberge egg.
Authorities say the FBI has arrested a man suspected of placing pipe bombs outside RNC and DNC headquarters on the eve of the Jan. 6, 2021, Capitol riot.
A woman from Chicago's northwest suburbs appeared in court Thursday for a shooting that killed another woman in the South Loop in September.
The man charged with pushing a CTA passenger onto the tracks at a Blue Line station in Chicago's western suburbs on Monday was ordered held in jail, after repeatedly interrupting the judge and prosecutors during his first court appearance on Wednesday.
A divided Wisconsin Supreme Court has agreed to take a case brought by the American Civil Liberties Union on behalf of an immigrant rights group.
