Couple struggling to claim $11,000 from Find Mass. Money gets help from I-Team
The ads for the Find Mass Money website in Massachusetts make it seem easy. But one couple struggled to get their $11,000.
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The ads for the Find Mass Money website in Massachusetts make it seem easy. But one couple struggled to get their $11,000.
Emails mistakenly sent to the I-Team show GE was unwilling to replace a Massachusetts woman’s defective range. WBZ-TV Chief Investigator Cheryl Fiandaca reports.
A Mansfield woman reached out to the I-Team's Call for Action after a package of meaningful T-shirts from her daughter's younger years ended up in limbo.
A Mansfield woman reached out to the I-Team's Call For Action after a package of meaningful T-shirts from her daughter's younger years ended up in limbo. WBZ-TV’s Cheryl Fiandaca reports.
A Massachusetts couple spent thousands of dollars on first class airline tickets to California. When they needed a refund they had to contact Call for Action.
A Cape Cod couple spent more than $4,000 on first class airline tickets but got sick a few days before the trip. WBZ chief investigator Cheryl Fiandaca reports.
When a Braintree woman signed up for a deal with a new cellphone service provider, it included receiving a gift card for her old cellphones.
A man in Revere, Massachusetts spent thousands of dollars on a new refrigerator, but he says the door was defective.
A man in Revere, Massachusetts spent thousands of dollars on a new refrigerator, buying the latest model with all the bells and whistles. But he says the door was defective. WBZ-TV Chief Investigative Officer Cheryl Fiandaca reports.
Despite paying her insurance company $125,000 in premiums, a 92-year-old's claim was initially denied.
A New Hampshire man's concert tickets purchased on StubHub were stolen by hackers. He reached out to the I-Team's Call for Action for help.
A New Hampshire man’s concert tickets purchased on StubHub were stolen by hackers. He reached out to the I-Team’s Call for Action for help. WBZ-TV's Cheryl Fiandaca reports.
A Leominster family planned to go to Nigeria, but after spending nearly $8,000 on tickets, they had to cancel the trip. WBZ-TV's Cheryl Fiandaca reports.
A family visiting Boston left behind a videotape with precious memories in their rental car.
A family visiting Boston left behind a videotape with precious memories in their rental car. WBZ-TV's Cheryl Fiandaca reports.
A Cape Cod woman reached out to the I-Team's Call for Action after struggling to get her health insurance provider to approve an overnight hospital stay for a major surgical procedure. WBZ-TV's Cheryl Fiandaca reports.
An 84-year-old Navy veteran paid a shop thousands of dollars for a headstone. Two years later he still had nothing, until he reached out to WBZ's Call For Action.
The I-Team's Call for Action helped a Massachusetts Navy veteran who waited more than two years to get a cemetery headstone installed on his grave plot.
The I-Team's Call for Action helped an Ipswich woman who spent years trying to get to the bottom of a mistake that was affecting her credit score.
The I-Team's Call for Action came to the aid of a Waltham woman who paid thousands for a procedure to help her lose fat.
A couple tried for six months to get back the money that was taken out of their account after their infant son died. WBZ-TV's Cheryl Fiandaca reports.
A college student was shocked when she got a notification on her cellphone that her life savings was gone. WBZ-TV's Cheryl Fiandaca reports.
Thomas Pak had a bad feeling when he got a notification on his phone about his credit score plummeting.
WBZ TV's Courtney Cole reports.
A New Hampshire man found out the hard way that his international phone plan does not work on cruise ships.
The Lone Star tick, which can cause alpha-gal syndrome, is spreading north throughout Massachusetts.
The family of Stephenson King, the man shot and killed by Boston police last month, wants body camera video from the incident released.
The man convicted of killing Salem State student Claire Gravel in Massachusetts nearly 40 years ago will spend the rest of his life in prison.
Weymouth neighbors say the disturbing discoveries of two deceased dogs have stolen their sense of calm.
Massachusetts lawmakers are considering banning social media for children under 14 years old. But how would it work?
The family of a man shot and killed by a Boston police officer last month in Roxbury is demanding accountability for his death.
The Lone Star tick, which can cause alpha-gal syndrome, is spreading north throughout Massachusetts.
The man convicted of killing Salem State student Claire Gravel nearly 40 years ago will spend the rest of his life in prison.
Massachusetts lawmakers are considering banning social media for children under 14 years old. But how would it work?
A family is demanding answers from the Gloucester school district, after their child was left alone in a quiet room.
The Lone Star tick, which can cause alpha-gal syndrome, is spreading north throughout Massachusetts.
Boston's cold and snowy winter might have an effect on this year's pollen allergy season.
HHS Secretary RFK Jr. wants the popular coffee chains to prove their surgery drinks are safe for teens and suggested the Trump administration could place limits on your cup of coffee.
Two Massachusetts residents have been diagnosed with measles, the Department of Public Health confirmed Friday.
There's a new drug that can help early morning shift workers stay awake and alert, a study out of Boston found.
A family is demanding answers from the Gloucester, Massachusetts school district, after learning their five-year-old son was left alone in a quiet room for nearly half an hour.
A nurse says the decision is leaving the staff and patients at Tewksbury Hospital vulnerable to serious injury.
A Dorchester woman says Boston Police opened fire through her closed apartment door and the bullets went into her 5-year-old son's bedroom.
The I-Team has learned the Massachusetts Dept. of Health wants to take away pepper spray and non-lethal restraints from Tewksbury State Hospital safety officers.
Frankie Rodenbaugh died just days after his babysitter allegedly left him in a car, strapped in his seat for hours with no food or water.
Both the Trump and Healey administrations are using government websites to blame each other for the shutdown.
Which party stands to take more of the blame from voters for the government shutdown? Here's what a new poll says.
A UNH Survey Center/Granite State poll shows John Sununu crushing Scott Brown by 23 points among likely primary voters in New Hampshire.
Seth Moulton said he's running against Sen. Ed Markey because "our party leaders are clinging to that old playbook."
Maine Governor Janet Mills' run for Senate comes with an unusual promise - she will only serve one six-year term.
The bill would ban single-use plastic bags and implement a 10-cent fee for paper bags at Massachusetts stores.
Easter is today. Stores like Market Basket, Big Y and Stop & Shop have shared whether they'll be open or closed for the holiday.
Clover Food Lab, a vegetarian restaurant chain in the Boston area, has let the state know it may have to lay off 182 workers.
The James Beard Awards announced their 2026 finalists. Here are the New England restaurants and chefs up for honors.
Free Jordan's Furniture is one round away thanks to UConn's success in March Madness.
Just steps from the water's edge along Lake Winnipesaukee, a spectacular estate mixes modern architecture with breathtaking views.
An innovative craft winery located in downtown Meredith, New Hampshire, Hermit Woods is taking a different approach to winemaking.
Located on the water's edge along New Hampshire's Lake Winnipesaukee, Mill Falls blends elegant luxury with spectacular vistas.
Kohler Store by Supply New England and an interior designer showcases how beauty and functionality can breathe new life into a project.
James Beard-nominated pastry chef and co-founder of Bakey in Boston gives insight on how to make his world-famous babka.
James Hagens is expected to join the Bruins immediately and could make his NHL debut on Saturday.
Sonny Gray pitched 6 1/3 shutout innings, and the Boston Red Sox beat Milwaukee at Fenway Park.
The three finalists have been announced for the Patriots Hall of Fame as fans will choose between Rob Gronkowski, Adam Vinatieri and Logan Mankins.
Jaylen Brown had 35 points and nine rebounds, and the Boston Celtics outlasted the Charlotte Hornets 113-102 on Tuesday night.
The Carolina Hurricanes beat the Boston Bruins 6-5 on Tuesday night and claimed their fourth Metropolitan Division title in six years.
The Rumney Rocks Climbing Area is partially closed as nesting peregrine falcons could attack rock climbers.
A Cape Air plane had to return to Nantucket, Massachusetts after part of a door opened up mid-flight.
Hot dogs and fries at Fenway Park just got an upgrade. Boston Red Sox fans can now have lobster on their ballpark favorites.
A small restaurant and convenience store on Nantucket, Massachusetts keeps selling big lottery winners.
Ziggy the dog showed his appreciation for the New Hampshire firefighter who saved his life after a freak accident.