GE Appliances refuses to replace defective oven after attempts to fix it failed
Emails mistakenly sent to the I-Team show GE was unwilling to replace a Massachusetts woman’s defective range. WBZ-TV Chief Investigator Cheryl Fiandaca reports.
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Emails mistakenly sent to the I-Team show GE was unwilling to replace a Massachusetts woman’s defective range. WBZ-TV Chief Investigator Cheryl Fiandaca reports.
A Mansfield woman reached out to the I-Team's Call for Action after a package of meaningful T-shirts from her daughter's younger years ended up in limbo.
A Mansfield woman reached out to the I-Team's Call For Action after a package of meaningful T-shirts from her daughter's younger years ended up in limbo. WBZ-TV’s Cheryl Fiandaca reports.
A Massachusetts couple spent thousands of dollars on first class airline tickets to California. When they needed a refund they had to contact Call for Action.
A Cape Cod couple spent more than $4,000 on first class airline tickets but got sick a few days before the trip. WBZ chief investigator Cheryl Fiandaca reports.
When a Braintree woman signed up for a deal with a new cellphone service provider, it included receiving a gift card for her old cellphones.
A man in Revere, Massachusetts spent thousands of dollars on a new refrigerator, but he says the door was defective.
A man in Revere, Massachusetts spent thousands of dollars on a new refrigerator, buying the latest model with all the bells and whistles. But he says the door was defective. WBZ-TV Chief Investigative Officer Cheryl Fiandaca reports.
Despite paying her insurance company $125,000 in premiums, a 92-year-old's claim was initially denied.
A New Hampshire man's concert tickets purchased on StubHub were stolen by hackers. He reached out to the I-Team's Call for Action for help.
A New Hampshire man’s concert tickets purchased on StubHub were stolen by hackers. He reached out to the I-Team’s Call for Action for help. WBZ-TV's Cheryl Fiandaca reports.
A Leominster family planned to go to Nigeria, but after spending nearly $8,000 on tickets, they had to cancel the trip. WBZ-TV's Cheryl Fiandaca reports.
A family visiting Boston left behind a videotape with precious memories in their rental car.
A family visiting Boston left behind a videotape with precious memories in their rental car. WBZ-TV's Cheryl Fiandaca reports.
A Cape Cod woman reached out to the I-Team's Call for Action after struggling to get her health insurance provider to approve an overnight hospital stay for a major surgical procedure. WBZ-TV's Cheryl Fiandaca reports.
An 84-year-old Navy veteran paid a shop thousands of dollars for a headstone. Two years later he still had nothing, until he reached out to WBZ's Call For Action.
The I-Team's Call for Action helped a Massachusetts Navy veteran who waited more than two years to get a cemetery headstone installed on his grave plot.
The I-Team's Call for Action helped an Ipswich woman who spent years trying to get to the bottom of a mistake that was affecting her credit score.
The I-Team's Call for Action came to the aid of a Waltham woman who paid thousands for a procedure to help her lose fat.
A couple tried for six months to get back the money that was taken out of their account after their infant son died. WBZ-TV's Cheryl Fiandaca reports.
A college student was shocked when she got a notification on her cellphone that her life savings was gone. WBZ-TV's Cheryl Fiandaca reports.
Thomas Pak had a bad feeling when he got a notification on his phone about his credit score plummeting.
WBZ TV's Courtney Cole reports.
A New Hampshire man found out the hard way that his international phone plan does not work on cruise ships.
WBZ TV's Courtney Cole reports.
Miguel is an energetic young boy with a big personality and a bright smile.
Jose Colon, who was found guilty of killing Trooper Hanna in 1983, is now eligible for parole.
Hopes were high when the Patriots hired Mike Vrabel a year ago, and fans couldn't quite have known how he would exceed their expectations.
Jeremy Swayman stopped 24 shots for his first shutout of the season, and the Boston Bruins beat the Detroit Red Wings 3-0 on Tuesday night.
Patriots fans weighed in on the challenge facing them as the Houston Texans come to town this weekend.
Massachusetts has started taking over the property deeds of homes that will be affected by the Sagamore Bridge replacement project on Cape Cod.
Karen Read sat down for her first extensive interview since she was acquitted of murder in the death of John O'Keefe.
Two Maine Department of Transportation workers were killed on I-95 after a minivan knocked them off a bridge in Waterville, police say.
The New Hampshire Department of Education warned school districts that any audio or video recordings without written consent from parents is in violation of a recently passed law.
When the store owner posted about the incident on social media, he says other stores started messaging him about similar incidents at their stores.
As millions of Americans struggle with paying for health care, doctors and health experts discuss how medical care is being eroded by insurers denying necessary tests and treatment, making it "more difficult to be healthy in the United States."
Flu cases are rising rapidly, especially among kids in Boston, where hospitalizations of children under five have increased 150% over the last two weeks.
Four children have died from the flu in Massachusetts so far this season, public health officials say.
Fewer people in Massachusetts are getting their seasonal flu and COVID vaccinations as the number of respiratory infections in the state continues to rise.
Flu is on the rise in Massachusetts, just as people are starting to gather for the holidays.
In the last three years, the Better Business Bureau has received thousands of complaints about GE.
A home baker from Foxboro, Massachusetts is frustrated that the pricy oven she bought from GE wasn't working properly. Attempts to fix it failed.
Eight states have laws making police body cameras mandatory. Massachusetts isn't one of them.
A Massachusetts family got stuck with a bill for a damaged tire on their rental car, even though they bought the extra coverage.
I-Team sources say the allegations of misconduct involving Canton Police Sgt. Sean Goode stem from an investigation into former State Police Trooper Michael Proctor.
Both the Trump and Healey administrations are using government websites to blame each other for the shutdown.
Which party stands to take more of the blame from voters for the government shutdown? Here's what a new poll says.
A UNH Survey Center/Granite State poll shows John Sununu crushing Scott Brown by 23 points among likely primary voters in New Hampshire.
Seth Moulton said he's running against Sen. Ed Markey because "our party leaders are clinging to that old playbook."
Maine Governor Janet Mills' run for Senate comes with an unusual promise - she will only serve one six-year term.
Small businesses in Massachusetts are seeing a boom in business thanks to the playoff run by the New England Patriots.
Three Uno Pizzeria & Grill locations in Massachusetts and one in Rhode Island have closed for good.
TJ Maxx has closed its Newbury Street store in Boston less than a decade after it first opened.
Circle Furniture appears to have suddenly closed all of its stores right before Christmas.
The overpowering scent of Dunkin' donuts in the air has some Haverhill residents complaining.
Just steps from the water's edge along Lake Winnipesaukee, a spectacular estate mixes modern architecture with breathtaking views.
An innovative craft winery located in downtown Meredith, New Hampshire, Hermit Woods is taking a different approach to winemaking.
Located on the water's edge along New Hampshire's Lake Winnipesaukee, Mill Falls blends elegant luxury with spectacular vistas.
Kohler Store by Supply New England and an interior designer showcases how beauty and functionality can breathe new life into a project.
James Beard-nominated pastry chef and co-founder of Bakey in Boston gives insight on how to make his world-famous babka.
Jeremy Swayman stopped 24 shots for his first shutout of the season, and the Boston Bruins beat the Detroit Red Wings 3-0 on Tuesday night.
Patriots fans weighed in on the challenge facing them as the Houston Texans come to town this weekend.
Pascal Siakam scored 21 points, and the Indiana Pacers won three straight games for the first time this season, beating the Boston Celtics 98-96 on Monday night.
Boston Celtics star Jaylen Brown complained to reporters after Saturday night's 100-95 loss to the San Antonio Spurs
Star cornerback Christian Gonzalez's status for the New England Patriots in the divisional round of the NFL postseason is up in the air as he is in concussion protocol.
A gathering of North Atlantic right whales off Massachusetts over the weekend appears to have set a new monthly record.
A rocketship on a downtown Boston roof is part of the new Winteractive 2026 public art installation.
The overpowering scent of Dunkin' donuts in the air has some Haverhill residents complaining.
Alex Cornwell's display of nearly 300 Christmas inflatables is attracting visitors from around Massachusetts.
Police are looking for whoever opened fire on inflatable Christmas decorations in Bow, New Hampshire.