Dunkin' changed its rewards points policy. It cost a loyal customer $260.
It took Aaron Braun years to get more than 93,000 Dunkin' rewards points, but after a policy change he's left with a fraction of that.
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It took Aaron Braun years to get more than 93,000 Dunkin' rewards points, but after a policy change he's left with a fraction of that.
In the last three years, the Better Business Bureau has received thousands of complaints about GE.
A home baker from Foxboro, Massachusetts is frustrated that the pricy oven she bought from GE wasn't working properly. Attempts to fix it failed.
Eight states have laws making police body cameras mandatory. Massachusetts isn't one of them.
A Massachusetts family got stuck with a bill for a damaged tire on their rental car, even though they bought the extra coverage.
I-Team sources say the allegations of misconduct involving Canton Police Sgt. Sean Goode stem from an investigation into former State Police Trooper Michael Proctor.
Customers have been telling the I-Team that the service has not been as advertised with delays and equipment problems.
Advocates for Pappas Rehabilitation Hospital in Canton say the state is failing to keep its promise to keep the facility open.
Michael Proctor, the disgraced lead investigator in Karen Read's high-profile case, has dropped his appeal to the Civil Service Commission and is no longer seeking to get his job back with Massachusetts State Police.
A Mansfield woman reached out to the I-Team's Call for Action after a package of meaningful T-shirts from her daughter's younger years ended up in limbo.
A troubling clause in assisted living home leases is costing Massachusetts families thousands. The facilities use landlord-tenant contracts, which require a thirty-day notice in writing to end the lease, even after their loved one passes away.
Massachusetts State Trooper Enrique Delgado-Garcia died as a result of complications from blunt force injuries during a boxing exercise at the State Police Academy.
Insurance companies are using drones to inspect properties without alerting homeowners. In some cases, policies have been canceled.
A WBZ I-Team investigation revealed the University of Massachusetts Chan Medical School leased weapon detection systems for hundreds of thousands of dollars, and found most of them are not being used very much.
Investigators are looking into a number of issues including the possibility that the fire was caused by smoking near an oxygen tank.
The forecast shows a major winter storm could hit Boston this weekend with heavy snow.
Several school districts in Massachusetts have delayed the start of classes because of slick conditions on roads this morning.
The city admitted this week that it faces challenges in hiring and retaining enough people to do snow removal work.
A Massachusetts man was reunited with the first responders who saved his life last month when a massive tree slammed onto his car, trapping him inside and leaving him seriously injured.
Federal agents this week launched a new immigration enforcement operation in Maine, the latest front of the Trump administration's widening mass deportation campaign.
As millions of Americans struggle with paying for health care, doctors and health experts discuss how medical care is being eroded by insurers denying necessary tests and treatment, making it "more difficult to be healthy in the United States."
Flu cases are rising rapidly, especially among kids in Boston, where hospitalizations of children under five have increased 150% over the last two weeks.
Four children have died from the flu in Massachusetts so far this season, public health officials say.
Fewer people in Massachusetts are getting their seasonal flu and COVID vaccinations as the number of respiratory infections in the state continues to rise.
Flu is on the rise in Massachusetts, just as people are starting to gather for the holidays.
It took Aaron Braun years to get more than 93,000 Dunkin' rewards points, but after a policy change he's left with a fraction of that.
In the last three years, the Better Business Bureau has received thousands of complaints about GE.
A home baker from Foxboro, Massachusetts is frustrated that the pricy oven she bought from GE wasn't working properly. Attempts to fix it failed.
Eight states have laws making police body cameras mandatory. Massachusetts isn't one of them.
A Massachusetts family got stuck with a bill for a damaged tire on their rental car, even though they bought the extra coverage.
Both the Trump and Healey administrations are using government websites to blame each other for the shutdown.
Which party stands to take more of the blame from voters for the government shutdown? Here's what a new poll says.
A UNH Survey Center/Granite State poll shows John Sununu crushing Scott Brown by 23 points among likely primary voters in New Hampshire.
Seth Moulton said he's running against Sen. Ed Markey because "our party leaders are clinging to that old playbook."
Maine Governor Janet Mills' run for Senate comes with an unusual promise - she will only serve one six-year term.
The 2026 semifinalists for the James Beard Award are out, and several Massachusetts restaurants, bars and chefs made the list.
Boston's Time Out Market, a Fenway food hall that opened less than seven years ago, is now set to close.
Small businesses in Massachusetts are seeing a boom in business thanks to the playoff run by the New England Patriots.
Three Uno Pizzeria & Grill locations in Massachusetts and one in Rhode Island have closed for good.
TJ Maxx has closed its Newbury Street store in Boston less than a decade after it first opened.
Just steps from the water's edge along Lake Winnipesaukee, a spectacular estate mixes modern architecture with breathtaking views.
An innovative craft winery located in downtown Meredith, New Hampshire, Hermit Woods is taking a different approach to winemaking.
Located on the water's edge along New Hampshire's Lake Winnipesaukee, Mill Falls blends elegant luxury with spectacular vistas.
Kohler Store by Supply New England and an interior designer showcases how beauty and functionality can breathe new life into a project.
James Beard-nominated pastry chef and co-founder of Bakey in Boston gives insight on how to make his world-famous babka.
Jaylen Brown had 30 points and 10 rebounds and the Boston Celtics coasted to a 119-104 victory over the Indiana Pacers on Wednesday night.
New England Patriots head coach Mike Vrabel provided brief health updates on Mack Hollins and Carlton Davis.
Left-hander Ranger Suárez and the Boston Red Sox finalized their $130 million, five-year contract on Wednesday.
Jason Robertson scored two goals, Justin Hryckowian had a goal and two assists, and the Dallas Stars ended a three-game skid while snapping the Boston Bruins' six-game winning streak, 6-2.
Carlos Beltrán was a nine-time All-Star during his 20-year MLB career. Andruw Jones was a five-time All-Star and won 10 Gold Gloves.
A gathering of North Atlantic right whales off Massachusetts over the weekend appears to have set a new monthly record.
A rocketship on a downtown Boston roof is part of the new Winteractive 2026 public art installation.
The overpowering scent of Dunkin' donuts in the air has some Haverhill residents complaining.
Alex Cornwell's display of nearly 300 Christmas inflatables is attracting visitors from around Massachusetts.
Police are looking for whoever opened fire on inflatable Christmas decorations in Bow, New Hampshire.
