Verizon customers report phone outages, with devices limited to SOS mode
In responses to customer complaints on social media, Verizon said Saturday it was aware of a "software issue impacting wireless service for some customers."
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In responses to customer complaints on social media, Verizon said Saturday it was aware of a "software issue impacting wireless service for some customers."
Verizon customers reported their mobile phone service was down in cities across the U.S., giving them only SOS mode.
Beyoncé announced she's dropping a new album, minutes after starring in a clue-laden Verizon commercial about "breaking the internet" aired shortly after the 2024 Super Bowl halftime show.
Verizon revealed that the outages stemmed from a fiber issue at around 4:45 p.m.
Deputies were led straight to a man believed to have committed grand theft after he stole cell phone tower batteries, unknowingly equipped with G.P.S. tracking technology.
Verizon on Tuesday said installation for its 5G home broadband service, Verizon 5G Home, will start Oct. 1, with service to begin once the installation is complete. Customers in Houston, Indianapolis, Los Angeles and Sacramento, California, can start ordering the service, which costs $50 for Verizon Wireless customers and $70 for those who aren't.
Some firefighters battling the Mendocino Complex Fire say things were made worse when Verizon Wireless knowingly slowed down their mobile devices, hurting their efforts to battle the blaze. Stacey Butler reports.
Tens of thousands of dollars' worth of iPhones were stolen.
The Yahoo and AOL brands are expected to survive.
Verizon has cut jobs in stores across the country as it deals with increasing competition in the wireless industry.
The price restructuring may be a better deal for some customers, depending on their data plan.
The company says it inherited the problem during its $10.5 billion acquisition of Verizon's FiOS systems.
Frontier took over from Verizon in Long Beach on April 1.
A Verizon spokeswoman said the company is aware of the outage and is looking into correcting it.
More than 100 upset homeowners gathered at a town hall in Laguna Hills Tuesday evening to protest a planned cell phone tower in their neighborhood that they say was illegally approved.
There is a communications meltdown in Santa Monica where over 80,000 Verizon telephone lines have been down for over 24 hours, affecting businesses.
Federal regulators have cited the owner of one of the largest skyscrapers in the city of Los Angeles over fluorescent lights that are apparently causing interference with cellphones.
T-Mobile US Inc., the country's fourth-largest wireless carrier, is aiming to lure subscribers from rivals by paying the fees required to break their service contracts.
Democratic Sen. Dianne Feinstein spoke to reporters Thursday after the Obama administration defended the National Security Agency's need to collect the records.
Police are seeking information from residents about a former Verizon services installer suspected of burglarizing at least two homes.
"Jenny from the Block" wants the block to buy Verizon phones from her.
Concertgoers and sports fans can now send photos and post video to social media sites thanks to a free Wi-Fi service that's being launched at STAPLES Center.
Concerned residents of Rancho Cucamonga are sounding off about the installation of a Verizon Cell Phone Tower at Sacred Heart Parish School.
Gov. Jerry Brown announced Friday that he had signed a bill curbing regulatory oversight of phone calls made over the internet.
Jim Michaelian, the President and CEO of the Grand Prix Association of Long Beach, has died at 83 years old, just weeks before the event scheduled in April.
Hugo Lloris finished with two saves for Los Angeles FC in a record fifth straight shutout to begin a season, and Brad Stuver stopped the only shot he faced for Austin FC in a scoreless draw.
UCLA stormed past Cal Baptist in the women's NCAA Tournament, turning a close game into a 96-43 blowout.
Darius Garland scored a season-high 41 points, Kawhi Leonard added 34 with a tying bucket late in regulation and the Los Angeles Clippers beat Dallas 138-131 in overtime.
An alleged robbery suspect was arrested on Saturday night following a lengthy chase in a U-Haul box truck through the East Los Angeles area.
Jim Michaelian, the President and CEO of the Grand Prix Association of Long Beach, has died at 83 years old, just weeks before the event scheduled in April.
An alleged robbery suspect was arrested on Saturday night following a lengthy chase in a U-Haul box truck through the East Los Angeles area.
More than 20 years after an investigation into a Moreno Valley homicide began, Riverside County deputies have finally made an arrest.
LeBron James broke the NBA record for games played in the Lakers' win over the Orlando Magic on Saturday, passing Robert Parish with 1,612 career games.
Authorities have arrested a man wanted in connection with a crash in Moreno Valley that killed a 25-year-old woman in January.
Jim Michaelian, the President and CEO of the Grand Prix Association of Long Beach, has died at 83 years old, just weeks before the event scheduled in April.
An alleged robbery suspect was arrested on Saturday night following a lengthy chase in a U-Haul box truck through the East Los Angeles area.
LeBron James broke the NBA record for games played in the Lakers' win over the Orlando Magic on Saturday, passing Robert Parish with 1,612 career games.
It's unclear where the chase began.
Burbank Airport raised $8,000 to help TSA officers who are not getting paid during the partial government shutdown.
One person was killed when a Westminster home was engulfed in flames on Tuesday night, according to the Orange County Fire Authority.
After Bill Kerwin's health saw a rapid decline while battling Stage 4 pancreatic cancer, 16 of his family's closest friends came together to make sure that he could see his daughter, Abbi, graduate from Huntington Beach High School with an early ceremony on Monday evening.
Federal officials appealed a judge's decision to dismiss a deportation case against Narciso Barranco, the father of three U.S. Marines in Orange County.
A Seal Beach woman in her 70s was hospitalized after she was hit by a young man on an electric motorcycle.
Investigators said Jose Angel Aguilar cut off his ankle monitor and escaped while attending classes at an Orange County community college.
More than 20 years after an investigation into a Moreno Valley homicide began, Riverside County deputies have finally made an arrest.
Authorities have arrested a man wanted in connection with a crash in Moreno Valley that killed a 25-year-old woman in January.
Two more people have been arrested in connection with a possible murder-for-hire that left a 30-year-old man dead at a Murrieta apartment complex in January, according to police.
Corona Police shot and killed a man accused of stabbing a woman to death inside an apartment Thurday morning.
LA County deputies also seized $1 million in cash during the two-month operation.
Robert Mueller served as FBI director from 2001 to 2013 and led the investigation into allegations of Russian meddling in the 2016 presidential election.
The western United States experienced a severe snow drought this year, threatening the region's water supply and potentially setting the stage for its wildfire season.
Wait times aren't expected to improve until government funding is restored and TSA officers receive paychecks.
CBS News announced Friday that CBS News Radio will be shutting down this spring after nearly 100 years of broadcasting, citing "challenging economic realities."
With gas closing in on $4 a gallon, the Trump administration is pulling multiple levers to tame energy prices. The results have been mixed.
Robert Mueller served as FBI director from 2001 to 2013 and led the investigation into allegations of Russian meddling in the 2016 presidential election.
Wait times aren't expected to improve until government funding is restored and TSA officers receive paychecks.
It is unclear under what circumstances President Trump would authorize the use of U.S. troops on the ground in Iran.
The FCC announced Thursday that it had approved the $6.2 billion merger of major broadcast station owners Nexstar and Tegna.
Lawmakers in the California state legislature said they are moving to designate "Farmworkers Day" as a state holiday following sexual abuse allegations against Cesar Chavez.
San Francisco officials said Tuesday that the city has filed a lawsuit against leading manufacturers of ultra-processed foods, accusing them of producing products linked to serious health issues and alleging that the companies knowingly made the foods addictive.
A bill that would reverse a 25% tax increase on California's legal cannabis industry is heading to Gov. Gavin Newsom's desk, after being approved by the legislature.
Meal kit delivery firm HelloFresh will pay $7.5 million to settle a lawsuit accusing it of misleading customers and making it difficult for them to cancel their subscriptions.
With the help of her daughter and her 5th-grade class, CBS News California (KCAL) Investigative reporter Julie Watts investigates "Sephora Kids" concerns.
A Southern California man has pleaded guilty for his role in a scheme that stole more than $2 million from San Francisco-based food delivery company DoorDash, federal prosecutors said.
LA County public health officials issued a bacteria warning at several beaches as a potentially record-breaking heat wave arrives in Southern California.
Food containing norovirus may smell and taste normal but still cause serious illness if consumed, FDA warns.
HHS Secretary RFK Jr. wants the popular coffee chains to prove their surgery drinks are safe for teens and suggested the Trump administration could place limits on your cup of coffee.
Tests of dozens of baby formulas by Consumer Reports found that nearly half contained potentially dangerous chemicals.
A trial has been set in the San Francisco Bay Area for a Florida woman accused of providing a cosmetic injection that killed a woman who was known as a Kim Kardashian lookalike, prosecutors said.
A nonprofit that booked a Social Agent said it's a lot cheaper than hiring someone to do their social media full-time. A typical job runs about $200, with same-day delivery, and if clients already have footage, they can upload it and get a finished piece.
A California judge has tentatively stopped the state from canceling commercial licenses for more than 20,000 immigrant truck drivers.
The Fremont factory will still manufacture Model 3 and Y, but the space where Model S and X are made will instead focus on mass production of Tesla's Gen 3 Optimus robots.
About 30% of San Francisco was without power at the height of the outage, according to utility provider PG&E.
The DMV said it is giving Tesla Motors 60 days to address its misleading use of "autopilot," or it could have its dealer license temporarily suspended.
Jim Michaelian, the President and CEO of the Grand Prix Association of Long Beach, has died at 83 years old, just weeks before the event scheduled in April.
Hugo Lloris finished with two saves for Los Angeles FC in a record fifth straight shutout to begin a season, and Brad Stuver stopped the only shot he faced for Austin FC in a scoreless draw.
UCLA stormed past Cal Baptist in the women's NCAA Tournament, turning a close game into a 96-43 blowout.
Darius Garland scored a season-high 41 points, Kawhi Leonard added 34 with a tying bucket late in regulation and the Los Angeles Clippers beat Dallas 138-131 in overtime.
LeBron James broke the NBA record for games played in the Lakers' win over the Orlando Magic on Saturday, passing Robert Parish with 1,612 career games.
CBS News announced Friday that CBS News Radio will be shutting down this spring after nearly 100 years of broadcasting, citing "challenging economic realities."
Bodycam video footage of Justin Timberlake's June 2024 DWI arrest on Long Island was released to the media Friday.
Chuck Norris' family said his death at 86 was sudden, but did not share any details on the cause.
ABC has canceled its already filmed season of "The Bachelorette" starring Taylor Frankie Paul after video surfaced of a 2023 incident in which she was charged with assault.
The film follows CBS News correspondent Steve Hartman and photographer Lou Bopp through their seven-year journey to document the toll of America's school shooting epidemic.
An alleged robbery suspect was arrested on Saturday night following a lengthy chase in a U-Haul box truck through the East Los Angeles area.
Zach Boetto reports from Yucaipa, where he speaks with Sensei David of FLOW Academy BJJ, who provides information on their program for special needs students, who they help learn self-defense and confidence through their work.
Los Angeles Police Department officers were in pursuit of a driver in the San Fernando Valley on Saturday morning before the driver finally surrendered to police.
If you're looking to elevate your Easter plans and quick getaway south of LA, Newport Beach offers the perfect blend of coastal beauty and incredible brunch experiences for the whole family on the holiday. Ashley Johnson, SVP/CMO of Visit Newport Beach, joins CBS LA with a variety of dishes from Newport Beach.
We’re heading out to the Coachella Valley to explore what’s new and exciting in Indio! Westways Features Editor Derrik Lang joins CBS LA.
Widely considered the greatest architect of his time, Frank Gehry helped shape Los Angeles' skyline.
A suspect was taken into custody after an attack on Pearl Street Mall in Boulder on June 1 in which there were 15 people and a dog who were victims. The suspect threw Molotov cocktails that burned some of the victims, who were part of a march for Israeli hostages.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
The Franklin Fire in Malibu quickly grew overnight and threatened several homes. Evacuation orders were issued and Pepperdine University instructed students to shelter in place.
Several people have been injured and multiple homes burned after the Mountain Fire broke out Wednesday morning in Ventura County, burning over 10,000 acres within hours.