Verizon customers report phone outages, with devices limited to SOS mode
In responses to customer complaints on social media, Verizon said Saturday it was aware of a "software issue impacting wireless service for some customers."
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In responses to customer complaints on social media, Verizon said Saturday it was aware of a "software issue impacting wireless service for some customers."
Verizon customers reported their mobile phone service was down in cities across the U.S., giving them only SOS mode.
Beyoncé announced she's dropping a new album, minutes after starring in a clue-laden Verizon commercial about "breaking the internet" aired shortly after the 2024 Super Bowl halftime show.
Verizon revealed that the outages stemmed from a fiber issue at around 4:45 p.m.
Deputies were led straight to a man believed to have committed grand theft after he stole cell phone tower batteries, unknowingly equipped with G.P.S. tracking technology.
Verizon on Tuesday said installation for its 5G home broadband service, Verizon 5G Home, will start Oct. 1, with service to begin once the installation is complete. Customers in Houston, Indianapolis, Los Angeles and Sacramento, California, can start ordering the service, which costs $50 for Verizon Wireless customers and $70 for those who aren't.
Some firefighters battling the Mendocino Complex Fire say things were made worse when Verizon Wireless knowingly slowed down their mobile devices, hurting their efforts to battle the blaze. Stacey Butler reports.
Tens of thousands of dollars' worth of iPhones were stolen.
The Yahoo and AOL brands are expected to survive.
Verizon has cut jobs in stores across the country as it deals with increasing competition in the wireless industry.
The price restructuring may be a better deal for some customers, depending on their data plan.
The company says it inherited the problem during its $10.5 billion acquisition of Verizon's FiOS systems.
Frontier took over from Verizon in Long Beach on April 1.
A Verizon spokeswoman said the company is aware of the outage and is looking into correcting it.
More than 100 upset homeowners gathered at a town hall in Laguna Hills Tuesday evening to protest a planned cell phone tower in their neighborhood that they say was illegally approved.
There is a communications meltdown in Santa Monica where over 80,000 Verizon telephone lines have been down for over 24 hours, affecting businesses.
Federal regulators have cited the owner of one of the largest skyscrapers in the city of Los Angeles over fluorescent lights that are apparently causing interference with cellphones.
T-Mobile US Inc., the country's fourth-largest wireless carrier, is aiming to lure subscribers from rivals by paying the fees required to break their service contracts.
Democratic Sen. Dianne Feinstein spoke to reporters Thursday after the Obama administration defended the National Security Agency's need to collect the records.
Police are seeking information from residents about a former Verizon services installer suspected of burglarizing at least two homes.
"Jenny from the Block" wants the block to buy Verizon phones from her.
Concertgoers and sports fans can now send photos and post video to social media sites thanks to a free Wi-Fi service that's being launched at STAPLES Center.
Concerned residents of Rancho Cucamonga are sounding off about the installation of a Verizon Cell Phone Tower at Sacred Heart Parish School.
Gov. Jerry Brown announced Friday that he had signed a bill curbing regulatory oversight of phone calls made over the internet.
It's not yet clear if the other deceased person is suspected of shooting 59-year-old Mariyan Khostravizadeh.
The Amazon founder said eliminating taxes for lower-income Americans could ease financial pressure and encourage entrepreneurship.
Former Cuban leader Raúl Castro was indicted by a U.S. grand jury in connection with the Cuban military's fatal downing of two planes in 1996 — an escalation in the U.S. pressure campaign against the Cuban government.
The LAPD said two male suspects broke into an apartment unit in a complex and stole clothes, jewelry and luggage before getting away.
Joseph Toews, 30, was arrested by the FBI and remains in federal custody.
On Tuesday, fire officials said the Sandy Fire had experienced significant growth due to shifting winds, steep terrain and canyon-driven fire behavior.
At least four people were injured as a result of the blaze, according to Cal Fire.
It's not yet clear if the other deceased person is suspected of shooting 59-year-old Mariyan Khostravizadeh.
The Amazon founder said eliminating taxes for lower-income Americans could ease financial pressure and encourage entrepreneurship.
Former Cuban leader Raúl Castro was indicted by a U.S. grand jury in connection with the Cuban military's fatal downing of two planes in 1996 — an escalation in the U.S. pressure campaign against the Cuban government.
The LAPD said two male suspects broke into an apartment unit in a complex and stole clothes, jewelry and luggage before getting away.
On Tuesday, fire officials said the Sandy Fire had experienced significant growth due to shifting winds, steep terrain and canyon-driven fire behavior.
Angered Arcadia residents flocked to the first city council meeting since their former mayor pleaded guilty to being a Chinese spy last week.
A man died after crashing a motorized scooter he was riding in Long Beach early Tuesday morning, according to police.
Air quality monitors issued a smoke advisory as the Bain, Sandy and Santa Rosa Island wildfires continue to burn in Southern California.
Air quality monitors issued a smoke advisory as the Bain, Sandy and Santa Rosa Island wildfires continue to burn in Southern California.
"Single-pole beach umbrellas are the only shade structures permitted on city beaches, except within designated canopy zones," the City of Laguna Beach wrote on social media.
The new 3,700-gallon tank will help water-dropping helicopters quickly refill and return to dousing any wildfires in the area.
Disturbing video showing a dog chained up in the back of a pickup truck on the 5 Freeway in Southern California has sparked a call to action to help the pup find a new home.
The Tustin Police Department says Juan Marquez, 47, waited outside Sandra Fernandez's workplace before fatally shooting her.
Air quality monitors issued a smoke advisory as the Bain, Sandy and Santa Rosa Island wildfires continue to burn in Southern California.
A homicide investigation is underway in Riverside County after a 47-year-old man was found shot to death early Tuesday morning.
A San Bernardino County woman was shocked to discover that what appeared to be someone else's ashes were already being stored inside of an urn she had ordered from Amazon for her late husband's ashes.
A brush fire has burned more than 400 acres and prompted evacuation orders and warnings for people living near Hemet.
The blaze was reported sometime before 11:30 a.m. and has since grown to engulf more than 900 acres near Jurupa Valley.
The Amazon founder said eliminating taxes for lower-income Americans could ease financial pressure and encourage entrepreneurship.
"These subjects did not discriminate in who they hated," said Mark Remily, special agent in charge of the FBI's San Diego Field Office.
The imam of a San Diego mosque that was targeted in Monday's shooting told CBS News that his community has seen a rise in "Islamophobia and anti-Muslim sentiment" in recent years.
A security guard who was among the victims killed in a shooting at the Islamic Center of San Diego is being hailed for his heroism and bravery during the attack.
Three people were killed in a shooting at the Islamic Center of San Diego, and two suspected shooters were found dead inside a vehicle nearby, police said.
Former Cuban leader Raúl Castro was indicted by a U.S. grand jury in connection with the Cuban military's fatal downing of two planes in 1996 — an escalation in the U.S. pressure campaign against the Cuban government.
Barney Frank, a Democrat who represented Massachusetts in Congress for 32 years, has died. He was 86 years old.
Angered Arcadia residents flocked to the first city council meeting since their former mayor pleaded guilty to being a Chinese spy last week.
President Trump had accused the Treasury Department and IRS of unlawfully allowing a government contractor to leak his tax returns and those of his sons and company.
Gas prices, inflation weigh on Americans. Many see lack of clarity on what's happening in Iran.
Voters in California may soon decide on a ballot measure that seeks to help the state's middle class afford to buy a home, by establishing a $25 billion loan program that would provide down payment assistance.
Some Trader Joe's shoppers will get a payout after a lawsuit alleged that the retailer's customer receipts put shoppers at risk of ID theft.
California Attorney General Rob Bonta and local prosecutors urged parents to check their children's e-bikes, saying some of the vehicles may be motorcycles or mopeds capable of high speeds.
San Francisco officials said Tuesday that the city has filed a lawsuit against leading manufacturers of ultra-processed foods, accusing them of producing products linked to serious health issues and alleging that the companies knowingly made the foods addictive.
A bill that would reverse a 25% tax increase on California's legal cannabis industry is heading to Gov. Gavin Newsom's desk, after being approved by the legislature.
Los Angeles County health officials on Saturday confirmed the fifth measles case of the year in an international traveler who arrived at Los Angeles International Airport earlier in the week.
At least 80 deaths have been reported in a new Ebola disease outbreak in Congo and Uganda, authorities said.
California public health officials said on Wednesday that they have identified a fifth resident who may have been exposed to the Andes hantavirus due to the outbreak on the MV Hondius cruise ship.
An American on the repatriation flight began showing symptoms of hantavirus and another "tested mildly PCR positive for the Andes virus," the Department of Health and Human Services says.
Three passengers have been evacuated from a cruise ship hit by a hantavirus outbreak, as related cases are confirmed in Switzerland and South Africa.
Voters in California may soon decide on a ballot measure that seeks to help the state's middle class afford to buy a home, by establishing a $25 billion loan program that would provide down payment assistance.
Some Trader Joe's shoppers will get a payout after a lawsuit alleged that the retailer's customer receipts put shoppers at risk of ID theft.
California Attorney General Rob Bonta and local prosecutors urged parents to check their children's e-bikes, saying some of the vehicles may be motorcycles or mopeds capable of high speeds.
A home-based food movement has been heating up in California, with home cooks turning their beloved family recipes into small businesses.
More than a dozen cities and counties across California were given a "final warning" from state officials Wednesday, saying they have failed to properly plan for additional new homes amid the state's lack of affordable housing.
Nick Kurtz had three hits and five RBIs, Brent Rooker and Zack Gelof homered and drove in three runs apiece as the Athletics beat the Los Angeles Angels 14-6.
Alex Call slid home with the tiebreaking run on Andy Pages' sacrifice fly off Mason Miller in the ninth inning, and the Los Angeles Dodgers hung on for a 5-4 victory over the San Diego Padres.
Athletics starter J.T. Ginn took a no-hitter into the ninth inning Monday night before Adam Frazier lined a leadoff single for the Los Angeles Angels and Zach Neto crushed a two-run walk-off homer to secure the unlikely 2-1 win.
The San Diego Padres snapped the Los Angeles Dodgers' five-game winning streak with a 1-0 victory.
The Los Angeles Dodgers have signed veteran reliever Jonathan Hernández and optioned reliever Chayce McDermott back to the minors after one appearance.
A judge has paused the prosecution of a woman charged with the attempted murder of Rihanna while it is determined whether she is mentally competent to stand trial.
René Cárdenas, the first Spanish-language broadcaster for the Los Angeles Dodgers, Houston Astros and Texas Rangers during a 60-year career, has died.
Spencer Pratt has said he was compelled to launch his unlikely mayoral run after his home was destroyed in last year's devastating Los Angeles wildfires.
Uzo Aduba and Darren Criss announced the 2026 Tony nominees for select categories on "CBS Mornings" on Tuesday.
A trial in the lawsuit between Blake Lively and Justin Baldoni was set to begin later in May.
Emily Longeretta, director of features at Variety, talks about the upcoming season finale of “Survivor 50.”
Rahul Khopkar, the owner of “Ramen Hood”, shares some of the most popular dishes form his restaurant located inside Grand Central Market.
Actor Utkarsh Ambutkar from “Ghosts” joins CBS LA Mornings about the season 5 finale.
Karl Susman, an insurance expert, discusses new changes happening within the insurance market. He says new insurance companies are coming to the state and ones that were already here are expanding the zip codes they offer coverage to.
Prince Michael Jackson talks about his “Heal LA” Foundation. He also discusses his role as an executive producer on the biopic, “Michael,” that details the early years of his father’s life and career.
Widely considered the greatest architect of his time, Frank Gehry helped shape Los Angeles' skyline.
A suspect was taken into custody after an attack on Pearl Street Mall in Boulder on June 1 in which there were 15 people and a dog who were victims. The suspect threw Molotov cocktails that burned some of the victims, who were part of a march for Israeli hostages.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
The Franklin Fire in Malibu quickly grew overnight and threatened several homes. Evacuation orders were issued and Pepperdine University instructed students to shelter in place.
Several people have been injured and multiple homes burned after the Mountain Fire broke out Wednesday morning in Ventura County, burning over 10,000 acres within hours.