Verizon customers report phone outages, with devices limited to SOS mode
In responses to customer complaints on social media, Verizon said Saturday it was aware of a "software issue impacting wireless service for some customers."
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In responses to customer complaints on social media, Verizon said Saturday it was aware of a "software issue impacting wireless service for some customers."
Verizon customers reported their mobile phone service was down in cities across the U.S., giving them only SOS mode.
Beyoncé announced she's dropping a new album, minutes after starring in a clue-laden Verizon commercial about "breaking the internet" aired shortly after the 2024 Super Bowl halftime show.
Verizon revealed that the outages stemmed from a fiber issue at around 4:45 p.m.
Deputies were led straight to a man believed to have committed grand theft after he stole cell phone tower batteries, unknowingly equipped with G.P.S. tracking technology.
Verizon on Tuesday said installation for its 5G home broadband service, Verizon 5G Home, will start Oct. 1, with service to begin once the installation is complete. Customers in Houston, Indianapolis, Los Angeles and Sacramento, California, can start ordering the service, which costs $50 for Verizon Wireless customers and $70 for those who aren't.
Some firefighters battling the Mendocino Complex Fire say things were made worse when Verizon Wireless knowingly slowed down their mobile devices, hurting their efforts to battle the blaze. Stacey Butler reports.
Tens of thousands of dollars' worth of iPhones were stolen.
The Yahoo and AOL brands are expected to survive.
Verizon has cut jobs in stores across the country as it deals with increasing competition in the wireless industry.
The price restructuring may be a better deal for some customers, depending on their data plan.
The company says it inherited the problem during its $10.5 billion acquisition of Verizon's FiOS systems.
Frontier took over from Verizon in Long Beach on April 1.
A Verizon spokeswoman said the company is aware of the outage and is looking into correcting it.
More than 100 upset homeowners gathered at a town hall in Laguna Hills Tuesday evening to protest a planned cell phone tower in their neighborhood that they say was illegally approved.
There is a communications meltdown in Santa Monica where over 80,000 Verizon telephone lines have been down for over 24 hours, affecting businesses.
Federal regulators have cited the owner of one of the largest skyscrapers in the city of Los Angeles over fluorescent lights that are apparently causing interference with cellphones.
T-Mobile US Inc., the country's fourth-largest wireless carrier, is aiming to lure subscribers from rivals by paying the fees required to break their service contracts.
Democratic Sen. Dianne Feinstein spoke to reporters Thursday after the Obama administration defended the National Security Agency's need to collect the records.
Police are seeking information from residents about a former Verizon services installer suspected of burglarizing at least two homes.
"Jenny from the Block" wants the block to buy Verizon phones from her.
Concertgoers and sports fans can now send photos and post video to social media sites thanks to a free Wi-Fi service that's being launched at STAPLES Center.
Concerned residents of Rancho Cucamonga are sounding off about the installation of a Verizon Cell Phone Tower at Sacred Heart Parish School.
Gov. Jerry Brown announced Friday that he had signed a bill curbing regulatory oversight of phone calls made over the internet.
Luka Doncic made a fall-away jumper with 0.5 seconds remaining in overtime and the Los Angeles Lakers beat the Denver Nuggets 127-125 on Saturday night.
Anze Kopitar moved past Marcel Dionne and into the top spot on the Los Angeles Kings career points list with two goals in a 6-4 loss to the New Jersey Devils.
The owners of a Riverside financial services business that was targeted in a burglary in which $20,000 in camera equipment was taken believe that the suspect may have been familiar with their office.
The New Jersey Devils edged the Los Angeles Kings 6-4 on Saturday night.
Six U.S. service members who were killed in a military refueling aircraft crash over Iraq last week have been identified as members of the Ohio Air National Guard and Florida-based crew members.
The owners of a Riverside financial services business that was targeted in a burglary in which $20,000 in camera equipment was taken believe that the suspect may have been familiar with their office.
Six U.S. service members who were killed in a military refueling aircraft crash over Iraq last week have been identified as members of the Ohio Air National Guard and Florida-based crew members.
Just months remain until the California gubernatorial election, and CBS California is teaming up with local organizations for a live debate with the race's top candidates.
A $50,000 reward has been offered for information that helps lead Los Angeles Police Department detectives to the arrest of a suspect wanted in the 2019 killing of a man in Koreatown.
Investigators say that the foster father, a 57-year-old man from Perris, allegedly molested and sexually assaulted two children over 10 years.
A $50,000 reward has been offered for information that helps lead Los Angeles Police Department detectives to the arrest of a suspect wanted in the 2019 killing of a man in Koreatown.
A mountain lion was spotted in a tree in the 800 block of Ebony Drive on Friday night, according to police. At around 4 a.m., they said that the big cat had moved on from the area and that its location was unknown.
The 5 Freeway near East LA was closed after a pursuit suspect stopped in the middle lanes.
Two LAPD officers assigned to the agency's Newton Division were charged with unemployment insurance fraud
The Los Angeles Fire Department said the victim was in an unknown condition.
A Seal Beach woman in her 70s was hospitalized after she was hit by a young man on an electric motorcycle.
Investigators said Jose Angel Aguilar cut off his ankle monitor and escaped while attending classes at an Orange County community college.
Two new polls have conservative commentator Steve Hilton, billionaire Tom Steyer and Rep. Eric Swalwell as the front-runners for California governor.
Authorities are seeking more victims of a rideshare driver who allegedly sexually assaulted a passenger in Orange County last month.
An Orange County man died after being bitten by a rattlesnake while mountain biking at an Irvine trail.
The owners of a Riverside financial services business that was targeted in a burglary in which $20,000 in camera equipment was taken believe that the suspect may have been familiar with their office.
Investigators say that the foster father, a 57-year-old man from Perris, allegedly molested and sexually assaulted two children over 10 years.
Murrieta police arrested a Riverside County couple for a fire that killed two of their daughters last December.
A man's attempt at stealing a woman's purse outside of a Banning grocery store was thwarted by good Samaritans last week, according to police.
A multi-agency investigation in Southern California uncovered a stash of stolen luxury goods worth more than $6 million.
Six U.S. service members who were killed in a military refueling aircraft crash over Iraq last week have been identified as members of the Ohio Air National Guard and Florida-based crew members.
Federal Communications Commission Chair Brendan Carr did not name specific networks, but his post included a reference to a Saturday morning Truth Social post from the president.
The suspect, who was killed following the shooting, had previously been imprisoned for several years for trying to support ISIS, the FBI said.
FBI memo warning that Iran may try to launch drones at California in a seaborne "surprise attack" raised concern Wednesday — but officials tell CBS News there is no known, specific threat underpinning it.
Authorities say a Florida woman has been charged with attempted murder and other felonies over gunshots fired at Rihanna's Los Angeles home last weekend.
Federal Communications Commission Chair Brendan Carr did not name specific networks, but his post included a reference to a Saturday morning Truth Social post from the president.
President Trump said that other countries would join the U.S. in sending warships to the Strait of Hormuz, but did not share more specifics.
FBI memo warning that Iran may try to launch drones at California in a seaborne "surprise attack" raised concern Wednesday — but officials tell CBS News there is no known, specific threat underpinning it.
About 30 U.S. service members remained hospitalized Tuesday after an Iranian drone strike in Kuwait.
President Trump told FIFA representatives Tuesday that Iran is welcome to play in the World Cup tournament in the United States, officials told CBS News.
San Francisco officials said Tuesday that the city has filed a lawsuit against leading manufacturers of ultra-processed foods, accusing them of producing products linked to serious health issues and alleging that the companies knowingly made the foods addictive.
A bill that would reverse a 25% tax increase on California's legal cannabis industry is heading to Gov. Gavin Newsom's desk, after being approved by the legislature.
Meal kit delivery firm HelloFresh will pay $7.5 million to settle a lawsuit accusing it of misleading customers and making it difficult for them to cancel their subscriptions.
With the help of her daughter and her 5th-grade class, CBS News California (KCAL) Investigative reporter Julie Watts investigates "Sephora Kids" concerns.
A Southern California man has pleaded guilty for his role in a scheme that stole more than $2 million from San Francisco-based food delivery company DoorDash, federal prosecutors said.
Food containing norovirus may smell and taste normal but still cause serious illness if consumed, FDA warns.
HHS Secretary RFK Jr. wants the popular coffee chains to prove their surgery drinks are safe for teens and suggested the Trump administration could place limits on your cup of coffee.
Tests of dozens of baby formulas by Consumer Reports found that nearly half contained potentially dangerous chemicals.
A trial has been set in the San Francisco Bay Area for a Florida woman accused of providing a cosmetic injection that killed a woman who was known as a Kim Kardashian lookalike, prosecutors said.
Riverside County health officials have reported the second and third measles cases of the year, which they say could be connected to the county's first case that was reported last week.
A nonprofit that booked a Social Agent said it's a lot cheaper than hiring someone to do their social media full-time. A typical job runs about $200, with same-day delivery, and if clients already have footage, they can upload it and get a finished piece.
A California judge has tentatively stopped the state from canceling commercial licenses for more than 20,000 immigrant truck drivers.
The Fremont factory will still manufacture Model 3 and Y, but the space where Model S and X are made will instead focus on mass production of Tesla's Gen 3 Optimus robots.
About 30% of San Francisco was without power at the height of the outage, according to utility provider PG&E.
The DMV said it is giving Tesla Motors 60 days to address its misleading use of "autopilot," or it could have its dealer license temporarily suspended.
Luka Doncic made a fall-away jumper with 0.5 seconds remaining in overtime and the Los Angeles Lakers beat the Denver Nuggets 127-125 on Saturday night.
Anze Kopitar moved past Marcel Dionne and into the top spot on the Los Angeles Kings career points list with two goals in a 6-4 loss to the New Jersey Devils.
The New Jersey Devils edged the Los Angeles Kings 6-4 on Saturday night.
Oscar Cluff had 17 points and 14 rebounds, and No. 18 Purdue beat short-handed UCLA 73-66 to advance to the Big Ten championship game.
Linus Ullmark made 23 saves for his second shutout of the season and the Ottawa Senators blanked the Anaheim Ducks 2-0.
Watch scenes from the performances nominated for best supporting actor at the 98th annual Academy Awards, as well as interviews with the nominees.
Authorities say a Florida woman has been charged with attempted murder and other felonies over gunshots fired at Rihanna's Los Angeles home last weekend.
A woman was arrested on Sunday for firing multiple shots at the Beverly Hills home of Rihanna, Los Angeles Police Department officials say.
Along with the "True Lies" co-stars, the California Hall of Fame's new inductees will include Olympians Carl Lewis and Janet Evans and Mariachi Reyna de Los Ángeles.
A trial has been set in the San Francisco Bay Area for a Florida woman accused of providing a cosmetic injection that killed a woman who was known as a Kim Kardashian lookalike, prosecutors said.
A woman who was protesting against immigration operations outside of the federal detention center in downtown Los Angeles on Friday night was struck by a car leaving the compound. Video of the incident, which appears to show the woman stepping in front of the vehicle, but she insists that wasn't the case. Hunter Sowards reports.
Hunter Sowards reports from Hermosa Beach, where a seven-hour standoff ended with an arrest and the beginning of a homicide investigation after a person's body was found inside a home in the area.
Zach Boetto reports from Riverside, where he speaks with the owners of a financial services business that was targeted in a burglary last week. They believe that the burglar had been in their office before and knew exactly what they wanted to take.
Lauren Pozen reports from Monrovia, where a woman was hospitalized after she encountered a bear while walking her dog early Saturday morning.
Gas prices in California are climbing dramatically as the War in Iran continues. Alys Martinez reports.
Widely considered the greatest architect of his time, Frank Gehry helped shape Los Angeles' skyline.
A suspect was taken into custody after an attack on Pearl Street Mall in Boulder on June 1 in which there were 15 people and a dog who were victims. The suspect threw Molotov cocktails that burned some of the victims, who were part of a march for Israeli hostages.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
The Franklin Fire in Malibu quickly grew overnight and threatened several homes. Evacuation orders were issued and Pepperdine University instructed students to shelter in place.
Several people have been injured and multiple homes burned after the Mountain Fire broke out Wednesday morning in Ventura County, burning over 10,000 acres within hours.