Verizon customers report phone outages, with devices limited to SOS mode
In responses to customer complaints on social media, Verizon said Saturday it was aware of a "software issue impacting wireless service for some customers."
Watch CBS News
In responses to customer complaints on social media, Verizon said Saturday it was aware of a "software issue impacting wireless service for some customers."
Verizon customers reported their mobile phone service was down in cities across the U.S., giving them only SOS mode.
Beyoncé announced she's dropping a new album, minutes after starring in a clue-laden Verizon commercial about "breaking the internet" aired shortly after the 2024 Super Bowl halftime show.
Verizon revealed that the outages stemmed from a fiber issue at around 4:45 p.m.
Deputies were led straight to a man believed to have committed grand theft after he stole cell phone tower batteries, unknowingly equipped with G.P.S. tracking technology.
Verizon on Tuesday said installation for its 5G home broadband service, Verizon 5G Home, will start Oct. 1, with service to begin once the installation is complete. Customers in Houston, Indianapolis, Los Angeles and Sacramento, California, can start ordering the service, which costs $50 for Verizon Wireless customers and $70 for those who aren't.
Some firefighters battling the Mendocino Complex Fire say things were made worse when Verizon Wireless knowingly slowed down their mobile devices, hurting their efforts to battle the blaze. Stacey Butler reports.
Tens of thousands of dollars' worth of iPhones were stolen.
The Yahoo and AOL brands are expected to survive.
Verizon has cut jobs in stores across the country as it deals with increasing competition in the wireless industry.
The price restructuring may be a better deal for some customers, depending on their data plan.
The company says it inherited the problem during its $10.5 billion acquisition of Verizon's FiOS systems.
Frontier took over from Verizon in Long Beach on April 1.
A Verizon spokeswoman said the company is aware of the outage and is looking into correcting it.
More than 100 upset homeowners gathered at a town hall in Laguna Hills Tuesday evening to protest a planned cell phone tower in their neighborhood that they say was illegally approved.
There is a communications meltdown in Santa Monica where over 80,000 Verizon telephone lines have been down for over 24 hours, affecting businesses.
Federal regulators have cited the owner of one of the largest skyscrapers in the city of Los Angeles over fluorescent lights that are apparently causing interference with cellphones.
T-Mobile US Inc., the country's fourth-largest wireless carrier, is aiming to lure subscribers from rivals by paying the fees required to break their service contracts.
Democratic Sen. Dianne Feinstein spoke to reporters Thursday after the Obama administration defended the National Security Agency's need to collect the records.
Police are seeking information from residents about a former Verizon services installer suspected of burglarizing at least two homes.
"Jenny from the Block" wants the block to buy Verizon phones from her.
Concertgoers and sports fans can now send photos and post video to social media sites thanks to a free Wi-Fi service that's being launched at STAPLES Center.
Concerned residents of Rancho Cucamonga are sounding off about the installation of a Verizon Cell Phone Tower at Sacred Heart Parish School.
Gov. Jerry Brown announced Friday that he had signed a bill curbing regulatory oversight of phone calls made over the internet.
Left-hander Brent Suter and the Los Angeles Angels have finalized a $1.25 million, one-year contract.
Yasiel Puig was convicted of obstruction of justice and making false statements to federal investigators. He is due for sentencing in May.
Aerial footage of Herbert Hoover High School and Van Nuys City Hall showed crowds of students marching in the street holding signs and flags.
Neighbors say that the grandfather and his granddaughter were on their way to school when they were attacked by their next-door neighbor.
CBS LA issued a Next Traffic Alert in the University Park area. All lanes of the southbound 110 Freeway reopened around 10:03 a.m.
Yasiel Puig was convicted of obstruction of justice and making false statements to federal investigators. He is due for sentencing in May.
Aerial footage of Herbert Hoover High School and Van Nuys City Hall showed crowds of students marching in the street holding signs and flags.
Neighbors say that the grandfather and his granddaughter were on their way to school when they were attacked by their next-door neighbor.
CBS LA issued a Next Traffic Alert in the University Park area. All lanes of the southbound 110 Freeway reopened around 10:03 a.m.
Firefighters were unable to immediately turn off the water because the car had struck high-voltage wires, which caused a significant hazard.
Yasiel Puig was convicted of obstruction of justice and making false statements to federal investigators. He is due for sentencing in May.
Aerial footage of Herbert Hoover High School and Van Nuys City Hall showed crowds of students marching in the street holding signs and flags.
Neighbors say that the grandfather and his granddaughter were on their way to school when they were attacked by their next-door neighbor.
CBS LA issued a Next Traffic Alert in the University Park area. All lanes of the southbound 110 Freeway reopened around 10:03 a.m.
Firefighters were unable to immediately turn off the water because the car had struck high-voltage wires, which caused a significant hazard.
A diver swimming under the waves along the Laguna Beach coast has formed an unlikely bond with a young white seal.
An Orange County landfill has been cited for foul odors after Irvine neighbors complained about the stinky smell.
The Santa Ana winds will affect the valleys, mountains and inland areas of Los Angeles and Orange Counties, as well as much of the Inland Empire.
Anaheim police arrested a teen connected to a group of smash-and-grab robbers who purposefully rammed an SUV into an Anaheim jewelry store before crashing their getaway cars during a pursuit last month.
Fullerton's police chief denied allegations that his officers helped federal agents during a recent immigration operation.
The California Highway Patrol closed one lane of the southbound I-15 Freeway near Eastvale after a dump truck crashed its trailer into an overpass.
Riverside County installed a new camera system on the 91 Freeway to crack down on carpool lane violators.
A 19-year-old man was arrested for murder on Monday, weeks after a 63-year-old man was found dead from traumatic injuries in Riverside County in January.
Dozens of people gathered on Tuesday to protest a possible change coming to Rancho Springs Hospital in Murrieta, where officials are considering ending their midwifery program.
The Santa Ana winds will affect the valleys, mountains and inland areas of Los Angeles and Orange Counties, as well as much of the Inland Empire.
Investigators have no proof that the missing mother of "Today" show host Savannah Guthrie is still alive but are holding out hope she is "still out there," the sheriff said.
President Trump said he is directing all federal law enforcement to be at the "complete disposal" of Savannah Guthrie's family as the search continues for her mother, Nancy Guthrie.
Savannah Guthrie said she and her family were aware of reports of a ransom note and that they are "ready to talk."
The Supreme Court declined to block California's new congressional map that could net Democrats five seats in the upcoming midterm elections.
Ryan Routh, the man convicted in a 2024 assassination attempt of President Trump at his Florida golf course, has been sentenced to life in prison.
President Trump said he is directing all federal law enforcement to be at the "complete disposal" of Savannah Guthrie's family as the search continues for her mother, Nancy Guthrie.
The Supreme Court declined to block California's new congressional map that could net Democrats five seats in the upcoming midterm elections.
Starting March 1, the SBA will no longer guarantee loans for small businesses owned by foreign nationals, including green card holders.
Hillary Clinton will appear for a deposition on Feb. 26, while former President Bill Clinton will appear on Feb. 27, according to the House Oversight Committee.
The Clintons made a last-ditch effort to avoid a contempt vote.
San Francisco officials said Tuesday that the city has filed a lawsuit against leading manufacturers of ultra-processed foods, accusing them of producing products linked to serious health issues and alleging that the companies knowingly made the foods addictive.
A bill that would reverse a 25% tax increase on California's legal cannabis industry is heading to Gov. Gavin Newsom's desk, after being approved by the legislature.
Meal kit delivery firm HelloFresh will pay $7.5 million to settle a lawsuit accusing it of misleading customers and making it difficult for them to cancel their subscriptions.
With the help of her daughter and her 5th-grade class, CBS News California (KCAL) Investigative reporter Julie Watts investigates "Sephora Kids" concerns.
A Southern California man has pleaded guilty for his role in a scheme that stole more than $2 million from San Francisco-based food delivery company DoorDash, federal prosecutors said.
Health officials said that the traveler arrived at LAX's Tom Bradley International Airport Terminal on a Viva Aerobus Flight on Jan. 26.
Orange County health officials have confirmed their second measles case of 2026 in an international traveler who arrived in California at Los Angeles International Airport before visiting Disneyland and California Adventure last week.
Millions of people with an Affordable Care Act health plan face a massive jump in premiums next year — this chart shows just how much.
"I don't know how I'm going to pay for this," said one person with an Affordable Care Act plan that will cost her $1,100 a month starting in January.
San Francisco officials said Tuesday that the city has filed a lawsuit against leading manufacturers of ultra-processed foods, accusing them of producing products linked to serious health issues and alleging that the companies knowingly made the foods addictive.
The Fremont factory will still manufacture Model 3 and Y, but the space where Model S and X are made will instead focus on mass production of Tesla's Gen 3 Optimus robots.
About 30% of San Francisco was without power at the height of the outage, according to utility provider PG&E.
The DMV said it is giving Tesla Motors 60 days to address its misleading use of "autopilot," or it could have its dealer license temporarily suspended.
California is set to join a growing list of states banning the practice of cat declawing, under a new law taking effect in January.
San Francisco officials said Tuesday that the city has filed a lawsuit against leading manufacturers of ultra-processed foods, accusing them of producing products linked to serious health issues and alleging that the companies knowingly made the foods addictive.
Left-hander Brent Suter and the Los Angeles Angels have finalized a $1.25 million, one-year contract.
Yasiel Puig was convicted of obstruction of justice and making false statements to federal investigators. He is due for sentencing in May.
Don't miss the 2026 Winter Olympics opening ceremony. Here's how to watch live, stream for free and catch replays.
This is what you need to know about when the 2026 Milano Cortina Winter Olympics start and end, along with key games and events on the schedule.
Los Angeles Rams quarterback Matthew Stafford was named the NFL MVP, just edging out four other candidates that included New England Patriots quarterback Drake Maye and Buffalo Bills quarterback Josh Allen, last year's MVP.
Don't miss the 2026 Winter Olympics opening ceremony. Here's how to watch live, stream for free and catch replays.
The sheriff says the note was sent to a local Arizona news station, which agreed not to report on it, following the disappearance of "Today" show co-host Savannah Guthrie's mother, Nancy Guthrie.
Josh D'Amaro, who oversees Disney theme parks and dozens of resort hotels worldwide, will become the next Disney CEO.
Chuck Negron, a founding member of Three Dog Night whose lead vocals powered a string of hits for one of the top rock acts of the late 1960s and early '70s has died. He was 83.
Bad Bunny used his Grammy acceptance speech on Sunday to denounce U.S. Immigration and Customs Enforcement and call for the end of the ongoing immigration crackdown.
Rachel Kim reports from Westwood, where a memorial for the victims of a deadly high-speed crash continued to grow on Friday afternoon.
Police have arrested a suspect wanted in connection with a double stabbing in Sunland on Friday morning that left a grandfather and his 12-year-old granddaughter with injuries. Jasmine Viel reports.
Richard Ayoub, Project Angel Food CEO, says the new Los Angeles campus and kitchen will serve 4.5 million meals a year.
A look at what to do this weekend: Celebrating 200 years of First Fridays at the Natural History Museum, Mummies of the World: The Exhibition, Lunar New Year celebration, and the 15th Street Block Party.
Grae Drake goes over the latest releases: “Dracula: A Love Tale,” “Relationship Goals,” and “Whistle.’
Widely considered the greatest architect of his time, Frank Gehry helped shape Los Angeles' skyline.
A suspect was taken into custody after an attack on Pearl Street Mall in Boulder on June 1 in which there were 15 people and a dog who were victims. The suspect threw Molotov cocktails that burned some of the victims, who were part of a march for Israeli hostages.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
The Franklin Fire in Malibu quickly grew overnight and threatened several homes. Evacuation orders were issued and Pepperdine University instructed students to shelter in place.
Several people have been injured and multiple homes burned after the Mountain Fire broke out Wednesday morning in Ventura County, burning over 10,000 acres within hours.