Verizon customers report phone outages, with devices limited to SOS mode
In responses to customer complaints on social media, Verizon said Saturday it was aware of a "software issue impacting wireless service for some customers."
Watch CBS News
In responses to customer complaints on social media, Verizon said Saturday it was aware of a "software issue impacting wireless service for some customers."
Verizon customers reported their mobile phone service was down in cities across the U.S., giving them only SOS mode.
Beyoncé announced she's dropping a new album, minutes after starring in a clue-laden Verizon commercial about "breaking the internet" aired shortly after the 2024 Super Bowl halftime show.
Verizon revealed that the outages stemmed from a fiber issue at around 4:45 p.m.
Deputies were led straight to a man believed to have committed grand theft after he stole cell phone tower batteries, unknowingly equipped with G.P.S. tracking technology.
Verizon on Tuesday said installation for its 5G home broadband service, Verizon 5G Home, will start Oct. 1, with service to begin once the installation is complete. Customers in Houston, Indianapolis, Los Angeles and Sacramento, California, can start ordering the service, which costs $50 for Verizon Wireless customers and $70 for those who aren't.
Some firefighters battling the Mendocino Complex Fire say things were made worse when Verizon Wireless knowingly slowed down their mobile devices, hurting their efforts to battle the blaze. Stacey Butler reports.
Tens of thousands of dollars' worth of iPhones were stolen.
The Yahoo and AOL brands are expected to survive.
Verizon has cut jobs in stores across the country as it deals with increasing competition in the wireless industry.
The price restructuring may be a better deal for some customers, depending on their data plan.
The company says it inherited the problem during its $10.5 billion acquisition of Verizon's FiOS systems.
Frontier took over from Verizon in Long Beach on April 1.
A Verizon spokeswoman said the company is aware of the outage and is looking into correcting it.
More than 100 upset homeowners gathered at a town hall in Laguna Hills Tuesday evening to protest a planned cell phone tower in their neighborhood that they say was illegally approved.
There is a communications meltdown in Santa Monica where over 80,000 Verizon telephone lines have been down for over 24 hours, affecting businesses.
Federal regulators have cited the owner of one of the largest skyscrapers in the city of Los Angeles over fluorescent lights that are apparently causing interference with cellphones.
T-Mobile US Inc., the country's fourth-largest wireless carrier, is aiming to lure subscribers from rivals by paying the fees required to break their service contracts.
Democratic Sen. Dianne Feinstein spoke to reporters Thursday after the Obama administration defended the National Security Agency's need to collect the records.
Police are seeking information from residents about a former Verizon services installer suspected of burglarizing at least two homes.
"Jenny from the Block" wants the block to buy Verizon phones from her.
Concertgoers and sports fans can now send photos and post video to social media sites thanks to a free Wi-Fi service that's being launched at STAPLES Center.
Concerned residents of Rancho Cucamonga are sounding off about the installation of a Verizon Cell Phone Tower at Sacred Heart Parish School.
Gov. Jerry Brown announced Friday that he had signed a bill curbing regulatory oversight of phone calls made over the internet.
The crash happened just after 5 p.m. on Saturday in the 1700 block of Pacific Coast Highway, according to police.
Marco Rossi scored with 9.5 seconds left in overtime to help the Vancouver Canucks beat Anaheim 4-3 on and prevent the Ducks from clinching a playoff spot.
LeBron James had 18 points, six assists and four rebounds in the first half, and the Los Angeles Lakers tuned up for the postseason with a 131-107 win over the Utah Jazz.
Bennedict Mathurin scored 20 points off the bench as the Los Angeles Clippers defeated the Golden State Warriors 115-110.
Pope Leo has been critical of the war in Iran and other priorities of the Trump administration.
Swalwell faced pressure from his own party to drop out of the race after a former staffer accused him of sexually assaulting her when she was too drunk to consent.
The union was preparing to strike on Tuesday.
The woman alleged the California gubernatorial candidate sexually assaulted her twice when she was too drunk to consent.
The crash happened just after 5 p.m. on Saturday in the 1700 block of Pacific Coast Highway, according to police.
Pope Leo has been critical of the war in Iran and other priorities of the Trump administration.
The crash happened just after 5 p.m. on Saturday in the 1700 block of Pacific Coast Highway, according to police.
All four of the victims, between 17 and 22 years old, were hospitalized in stable condition after they were struck by gunfire at a street takeover at the intersection of Garvey and Del Mar avenues.
The woman was walking near the LA River and Anaheim Street when she said she was attacked by a pit bull and suffered severe injuries to her arms and legs.
Los Angeles County Sheriff's Department detectives are investigating a homicide that happened in El Monte early Sunday morning.
It happened at around 10:50 p.m. near Manchester Avenue and Budlong Avenue, according to a news release from the Los Angeles Police Department.
Two waves of rainstorms are predicted to hit Southern California over the weekend, bringing a drop in temperatures across the region.
The homicide investigation led Orange County deputies to an illegal gambling house in Stanton, where nearly 50 people were detained over the weekend.
An hours-long pursuit finally came to an end after the alleged DUI suspect led California Highway Patrol officers through Orange, Los Angeles, Riverside and San Bernardino counties on Tuesday night.
Santa Ana Police Department detectives are seeking help from the public in solving a homicide that left a 37-year-old man dead outside his home in early 2025.
Two Inland Empire teenagers, including the daughter of an Orange County firefighter, were hospitalized with severe injuries after they were involved in an off-roading accident in Utah last week.
The Riverside County Sheriff's Office said the teens shot and killed the 16-year-old inside a Moreno Valley business.
Detectives said the man was murdered and then left on the side of a remote road near Twentynine Palms.
An Ontario mother sued the school district after staff found her son face down in a pool after teachers and aides allegedly left him unattended.
A deputy in Riverside County was caught scrolling on what appeared to be a dating app during a standoff with an armed suspect.
The arson suspect who was arrested for allegedly starting a fire that decimated a 1.2 million square-foot Kimberly-Clark paper goods warehouse in Ontario earlier this week was charged by prosecutors on Thursday.
Pope Leo has been critical of the war in Iran and other priorities of the Trump administration.
Swalwell faced pressure from his own party to drop out of the race after a former staffer accused him of sexually assaulting her when she was too drunk to consent.
The probe comes as Swalwell is also being accused of assaulting a former staffer in an unrelated case.
Rory McIlroy of Northern Ireland won the 2026 Masters Tournament at Georgia's Augusta National, claiming his second straight green jacket.
A former staffer of Rep. Eric Swalwell said he allegedly forced himself on her after they met for drinks in New York in 2024.
Pope Leo has been critical of the war in Iran and other priorities of the Trump administration.
Swalwell faced pressure from his own party to drop out of the race after a former staffer accused him of sexually assaulting her when she was too drunk to consent.
The probe comes as Swalwell is also being accused of assaulting a former staffer in an unrelated case.
A former staffer of Rep. Eric Swalwell said he allegedly forced himself on her after they met for drinks in New York in 2024.
The political crisis surrounding Democratic Rep. Eric Swalwell is rapidly escalating into a broader bipartisan showdown that could reshape the makeup of the House.
San Francisco officials said Tuesday that the city has filed a lawsuit against leading manufacturers of ultra-processed foods, accusing them of producing products linked to serious health issues and alleging that the companies knowingly made the foods addictive.
A bill that would reverse a 25% tax increase on California's legal cannabis industry is heading to Gov. Gavin Newsom's desk, after being approved by the legislature.
Meal kit delivery firm HelloFresh will pay $7.5 million to settle a lawsuit accusing it of misleading customers and making it difficult for them to cancel their subscriptions.
With the help of her daughter and her 5th-grade class, CBS News California (KCAL) Investigative reporter Julie Watts investigates "Sephora Kids" concerns.
A Southern California man has pleaded guilty for his role in a scheme that stole more than $2 million from San Francisco-based food delivery company DoorDash, federal prosecutors said.
An unlicensed cosmetologist from Florida has been found guilty in a California court for providing an injection that killed a model who was known as a Kim Kardashian lookalike, prosecutors said.
LA County public health officials issued a bacteria warning at several beaches as a potentially record-breaking heat wave arrives in Southern California.
Food containing norovirus may smell and taste normal but still cause serious illness if consumed, FDA warns.
HHS Secretary RFK Jr. wants the popular coffee chains to prove their surgery drinks are safe for teens and suggested the Trump administration could place limits on your cup of coffee.
Tests of dozens of baby formulas by Consumer Reports found that nearly half contained potentially dangerous chemicals.
A home-based food movement has been heating up in California, with home cooks turning their beloved family recipes into small businesses.
More than a dozen cities and counties across California were given a "final warning" from state officials Wednesday, saying they have failed to properly plan for additional new homes amid the state's lack of affordable housing.
A nonprofit that booked a Social Agent said it's a lot cheaper than hiring someone to do their social media full-time. A typical job runs about $200, with same-day delivery, and if clients already have footage, they can upload it and get a finished piece.
A California judge has tentatively stopped the state from canceling commercial licenses for more than 20,000 immigrant truck drivers.
The Fremont factory will still manufacture Model 3 and Y, but the space where Model S and X are made will instead focus on mass production of Tesla's Gen 3 Optimus robots.
Marco Rossi scored with 9.5 seconds left in overtime to help the Vancouver Canucks beat Anaheim 4-3 on and prevent the Ducks from clinching a playoff spot.
LeBron James had 18 points, six assists and four rebounds in the first half, and the Los Angeles Lakers tuned up for the postseason with a 131-107 win over the Utah Jazz.
Bennedict Mathurin scored 20 points off the bench as the Los Angeles Clippers defeated the Golden State Warriors 115-110.
Shohei Ohtani connected off Jacob deGrom for his second straight leadoff home run, but the Texas Rangers rallied to beat the Los Angeles Dodgers 5-2 and avoid a three-game sweep.
Rory McIlroy of Northern Ireland won the 2026 Masters Tournament at Georgia's Augusta National, claiming his second straight green jacket.
The Pitt star Noah Wyle is the newest name on the Hollywood Walk of Fame, and the Pittsburgh-based show is a big reason why.
The rapper formerly known as Kanye West being denied entry into the U.K. has raised questions over the star's upcoming performance in Italy.
A major music festival featuring the rapper formerly known as Kanye West was canceled after the U.K. government blocked Ye from entering the country.
"Beverly Hills, 90210" actress Tori Spelling was involved in a two-car crash in Temecula on Thursday night, according to her manager and Riverside County Sheriff's Office officials.
A federal judge in New York has tossed out actor Blake Lively's sexual harassment claims against actor Justin Baldoni over their roles in the movie "It Ends With Us," but left intact a claim for retaliation.
Democratic Rep. Eric Swalwell suspended his bid for California governor on Sunday as he faced growing pressure to end his campaign amid allegations of sexual assault. Brittney Ermon reports.
After a wet weekend, Alex Biston takes a look at what Southern Californians can expect to start the new week.
A San Fernando Valley man was arrested on suspicion of murder after crashing into and killing two pedestrians while driving under the influence of alcohol, according to police.
The Los Angeles Unified School District and the unions for teachers and school administrators reached tentative agreements on new contracts on Sunday, days before what was set to be a massive work shortage later this week, the district and union announced. Lauren Pozen reports.
Deputies said that all four of the victims were between 17 and 22 years old and were in stable condition after they were taken to nearby hospitals early Sunday morning.
Widely considered the greatest architect of his time, Frank Gehry helped shape Los Angeles' skyline.
A suspect was taken into custody after an attack on Pearl Street Mall in Boulder on June 1 in which there were 15 people and a dog who were victims. The suspect threw Molotov cocktails that burned some of the victims, who were part of a march for Israeli hostages.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
The Franklin Fire in Malibu quickly grew overnight and threatened several homes. Evacuation orders were issued and Pepperdine University instructed students to shelter in place.
Several people have been injured and multiple homes burned after the Mountain Fire broke out Wednesday morning in Ventura County, burning over 10,000 acres within hours.
