Southwest Airlines starts new assigned seating and boarding system
The airline started its new assigned seating policy Tuesday. There is no more lining up to pick a seat.
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The airline started its new assigned seating policy Tuesday. There is no more lining up to pick a seat.
Southwest said its studies show customers want to know where they are sitting before they get to the airport.
A Southwest Airlines flight headed from Chicago to Las Vegas clipped a bus Tuesday afternoon while taxiing at O'Hare International Airport.
Starting Jan. 27, passengers who take up space in the neighboring seat will have to buy an extra ticket and it might not be refunded.
In January, police were called because security noticed the pilot smelled of alcohol.
Honeywell designed a new system that can detect blind spots similar to cars.
Southwest Airlines, which previously had a free checked bag policy, says it will start charging $35 for each first checked bag.
Passengers traveling without checked baggage on United Airlines should know the cutoff time for checking in will change as of June 3. If you're flying Southwest, you now have to pay for your bags.
These items can still be used during flights, but they need to be out of any baggage and remain in plain sight.
A sixth grader from downstate Illinois has won a contest to design the new ties worn by Southwest Airlines pilots.
Andrea Rebong from Maroa, Illinois entered a Southwest Airlines contest that had thousands of entries. Her design won.
The plane almost took off from a taxiway before an air traffic controller stopped it. Officials said the plane had been cleared to takeoff but had mistook the surface for a nearby runway.
The close call between a Southwest Airlines plan and a private business jet at Chicago Midway Airport was at least partially caused by sun blindness, the NTSB said in a new report.
The close call between a Southwest Airlines plan and a private business jet at Chicago Midway Airport was at least partially caused by sun blindness, the NTSB said in a new report.
Southwest Airlines is ending its free checked bags policy for many passengers. Some experts think customer loyalty could suffer.
A Southwest flight had to quickly abort its landing to avoid a potential collision with a private jet on the runway at Chicago's Midway Airport.
Pilot and former air traffic controller Rob Mark said what the Southwest pilot did was a textbook "perfect go-around."
The Southwest plane aborted a landing Tuesday to avoid a potential collision with the business jet that was taxiing across the runway. Marissa Sulek reports.
A Southwest Airlines jet was about to land, only to find a private jet obstructing its path. Dave Savini reports.
The pilot of the Southwest plane went back up in the air after trying to land — only to find the private jet in the way. Dave Savini reports.
David Allsop, 52, was hauled out of the cockpit of Southwest flight 3772 by airport police in Savannah, Georgia early Wednesday morning.
Big changes are coming to Southwest Airlines. The Dallas-based airline announced Thursday it is putting an end to its open seating policy, will begin offering premium seating and is introducing redeye flight options.
The Dallas-based airline is putting an end to its open seating policy, will begin offering premium seating and is introducing redeye flight options.
According to research conducted by Southwest, 80% of customers and 86% of potential customers said they prefer an assigned seat.
CBS News Travel Analyst Peter Greenberg talks with CBS 2's Jackie Kostek about Southwest Airlines where a major investor is calling for a change in leadership and direction, criticizing the company's financial performance.
Jasbleidys Hernandez details how life has been for her and her children after her husband was arrested by federal agents last October.
Chicago cut Milwaukee's lead to 90-84 late in the third quarter, but couldn't get any closer.
Chicago police said the boy was in fair condition after being grazed by gunfire in the Austin neighborhood on Tuesday evening.
Gurnee police said the woman hit two people with a car before attacking a third victim in what they call "random acts of violence."
Following a historic win at the Grammys, Bad Bunny will take the stage for the Super Bowl LX halftime show.
Hillary Clinton will appear for a deposition on Feb. 26, while former President Bill Clinton will appear on Feb. 27, according to the House Oversight Committee.
The House on Tuesday voted 217 to 214 to fund major parts of the government and end the partial shutdown.
All federal immigration agents in Minneapolis will begin wearing body cameras, Secretary of Homeland Security Kristi Noem said Monday, a policy that could be rolled out nationwide.
With U.S. Rep. Raja Krishnamoorthi giving up his seat in the House to run for the Senate, voters in Illinois' 8th Congressional District face a crowded ballot in the Democratic primary on March 17.
With U.S. Rep. Robin Kelly giving up her seat in the House to run for the Senate, voters in Illinois' 2nd Congressional District face a crowded ballot in the Democratic primary on March 17.
This week marks Identity Theft Awareness Week, and Illinois Comptroller Susana Mendoza emphasized some safety tips Monday for avoiding and dealing with identity theft.
A controversial data center in Naperville, Illinois, could be the cause to pack a city council meeting there on Tuesday night.
Police in the west Chicago suburb of Geneva are warning of a scam involving spoofed phone numbers.
Protesters on Tuesday were cranking up the heat on Peoples Gas over a recently proposed rate hike that would add an additional $10 to $11 a month to utility bills.
A lawsuit filed late last month took Chicago-based McDonald's to task over the McRib sandwich, calling its name a form of false advertising.
Ann & Robert H. Lurie Children's Hospital announced this week that it is planning to open a new pediatric hospital in the west Chicago suburb of Downers Grove.
It has been nearly six years since the start of the COVID-19 pandemic, and one of the many questions doctors are still working to answer concerns the long-term effects.
Leaders from Cook County, the Illinois Department of Human Services, and the Greater Chicago Food Depository denounced changes to the Supplemental Nutrition Assistance Program on Wednesday.
The University of Chicago Medicine Comprehensive Cancer Center has received a grant from The Ralph Lauren Corporate Foundation for a new cancer center.
Chicago's Lurie Children's Hospital said Tuesday that it is no longer initiating gender-affirming medical treatment for minors.
January may be the coldest time of the year, but Chicago is already looking forward to summer farmers' markets.
A development proposal issued this month calls for the replacement of a building housing a Giordiano's pizzeria in Chicago's Lakeview neighborhood with a new mixed-use building with 28 residential units.
United Airlines flight attendants picketed outside Chicago's Willis Tower Thursday morning as they fought for a new contract.
WSCR-AM, 670 The Score, will begin a simulcast on 104.3 FM next month.
Does the Chicago Bears' dramatic improvement this season, culminating in their first playoff run in five years, change the discussion about where they will build a new stadium?
Chuck Negron, a founding member of Three Dog Night whose lead vocals powered a string of hits for one of the top rock acts of the late 1960s and early '70s has died. He was 83.
Bad Bunny used his Grammy acceptance speech on Sunday to denounce U.S. Immigration and Customs Enforcement and call for the end of the ongoing immigration crackdown.
The 2026 Grammy Awards recognized the best of the best in music from last year, with big wins for Kendrick Lamar and Bad Bunny. Here's the full list of winners and nominees.
Complete closure of the performing arts center in Washington, D.C., will start on July 4, Mr. Trump said. It's not yet clear how extensive the changes to the building might be.
Music's biggest night returned Sunday with the 68th annual Grammy Awards. Here is how to watch and stream and what to know.
Meteorologist Laura Bannon has the extended forecast.
Chief Meteorologist Albert Ramon is tracking warmer temperatures by late week with a February thaw.
Omar Bautista Carvajal was arrested by federal agents on Oct. 4, as he was heading to his weekly Saturday English class in Carol Stream. Now, his family faces uncertainty about when they will see him.
Grace Bentkowski, 22, was struck and killed in late July by a South Shore Line train at the Hegewisch station on July 25, 2024.
A woman was found shot to death in the UI Health parking garage in the Illinois Medical District. Meanwhile, in a separate incident, three men were shot, two fatally, near a White Castle less than a mile away.
Courtney Drysdale was shot and killed while opening up the bar she owned near the Illinois-Indiana state line.
Jasbleidys Hernandez details how life has been for her and her children after her husband was arrested by federal agents last October.
Safety changes are coming to the South Shore Line after a crash that took the life of a local journalist on Chicago's Southeast Side.
Chicago police said the boy was in fair condition after being grazed by gunfire in the Austin neighborhood on Tuesday evening.
Gurnee police said the woman hit two people with a car before attacking a third victim in what they call "random acts of violence."
Cynthia Eason recounted the moment Chicago police officers raided her family's home in 2018.
Water bills could be going up in several Chicago suburbs and other parts of Illinois, as Illinois American Water seeks a rate increase to fund infrastructure improvements.
The case involves a Chicago grandmother, her daughter, and her four grandchildren, who all said that Chicago police officers pointed guns at them during the botched raid.
Former Mayor Rahm Emanuel no longer will have to testify about an alleged "code of silence" at the Chicago Police Department, after a federal judge reversed an earlier ruling that would have allowed him to take the stand in a lawsuit over a botched police raid.
John H. Stroger Jr. Hospital of Cook County, the busiest trauma center in Illinois, is sounding an alarm, as doctors brace for an influx of patients because of federal funding cuts under the Trump administration's "One Big Beautiful Bill Act."
Chicago cut Milwaukee's lead to 90-84 late in the third quarter, but couldn't get any closer.
The Chicago Bulls are sending center Nikola Vučević to the Boston Celtics in exchange for guard Anfernee Simons, and the teams will also swap second-round draft picks as part of the deal.
Davis was the first player in the program's history to win the Illinois Gatorade Player of the Year.
The Detroit Pistons have agreed to acquire Kevin Huerter from the Chicago Bulls in a four-player, three-team deal, according to two people with knowledge of the trade.
The Northwestern Wildcats won't play in their new $862 million football stadium until their third home game of the 2026 season, when they'll host their Big Ten home opener at the new Ryan Field on Oct. 2.
A woman was shot to death in an apparent domestic incident in a UI Health parking garage, UIC Police said Tuesday.
A suspect was taken into custody on Tuesday for the deadly shooting of a bar owner, Courtney Drysdale, in Momence, according to the Kane County Sheriff's Office
The man whom Jill Biden divorced for the eventual 46th President of the United States is now in jail on murder charges.
Investigators are combing through the house of "Today" show co-host Savannah Guthrie's mother, Nancy, in search of clues to the 84-year-old's disappearance.
Prosecutors said Sharon Charitine Sackman, 52, gave the counterfeit weight loss drugs to three people in Chicago in 2023.