Southwest Airlines starts new assigned seating and boarding system
The airline started its new assigned seating policy Tuesday. There is no more lining up to pick a seat.
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The airline started its new assigned seating policy Tuesday. There is no more lining up to pick a seat.
Southwest said its studies show customers want to know where they are sitting before they get to the airport.
A Southwest Airlines flight headed from Chicago to Las Vegas clipped a bus Tuesday afternoon while taxiing at O'Hare International Airport.
Starting Jan. 27, passengers who take up space in the neighboring seat will have to buy an extra ticket and it might not be refunded.
In January, police were called because security noticed the pilot smelled of alcohol.
Honeywell designed a new system that can detect blind spots similar to cars.
Southwest Airlines, which previously had a free checked bag policy, says it will start charging $35 for each first checked bag.
Passengers traveling without checked baggage on United Airlines should know the cutoff time for checking in will change as of June 3. If you're flying Southwest, you now have to pay for your bags.
These items can still be used during flights, but they need to be out of any baggage and remain in plain sight.
A sixth grader from downstate Illinois has won a contest to design the new ties worn by Southwest Airlines pilots.
Andrea Rebong from Maroa, Illinois entered a Southwest Airlines contest that had thousands of entries. Her design won.
The plane almost took off from a taxiway before an air traffic controller stopped it. Officials said the plane had been cleared to takeoff but had mistook the surface for a nearby runway.
The close call between a Southwest Airlines plan and a private business jet at Chicago Midway Airport was at least partially caused by sun blindness, the NTSB said in a new report.
The close call between a Southwest Airlines plan and a private business jet at Chicago Midway Airport was at least partially caused by sun blindness, the NTSB said in a new report.
Southwest Airlines is ending its free checked bags policy for many passengers. Some experts think customer loyalty could suffer.
A Southwest flight had to quickly abort its landing to avoid a potential collision with a private jet on the runway at Chicago's Midway Airport.
Pilot and former air traffic controller Rob Mark said what the Southwest pilot did was a textbook "perfect go-around."
The Southwest plane aborted a landing Tuesday to avoid a potential collision with the business jet that was taxiing across the runway. Marissa Sulek reports.
A Southwest Airlines jet was about to land, only to find a private jet obstructing its path. Dave Savini reports.
The pilot of the Southwest plane went back up in the air after trying to land — only to find the private jet in the way. Dave Savini reports.
David Allsop, 52, was hauled out of the cockpit of Southwest flight 3772 by airport police in Savannah, Georgia early Wednesday morning.
Big changes are coming to Southwest Airlines. The Dallas-based airline announced Thursday it is putting an end to its open seating policy, will begin offering premium seating and is introducing redeye flight options.
The Dallas-based airline is putting an end to its open seating policy, will begin offering premium seating and is introducing redeye flight options.
According to research conducted by Southwest, 80% of customers and 86% of potential customers said they prefer an assigned seat.
CBS News Travel Analyst Peter Greenberg talks with CBS 2's Jackie Kostek about Southwest Airlines where a major investor is calling for a change in leadership and direction, criticizing the company's financial performance.
Local organizer Tirdad Kiamanesh said Saturday's attack in the country was a positive first step, but will fall short unless there is a complete regime change.
Three people lived in the home and are being assisted as a result of the fire as of Sunday night.
So far, Emirates has suspended flights in and out of Dubai until Monday.
The Chicago Blackhawks beat the Utah Mammoth 4-0 on Sunday to end a three-game losing streak.
Collin Sexton added 22 points, and Matas Buzelis had 20, helping Chicago come out on top after matching the third-worst skid in franchise history.
President Trump posted on social media that Iranian Supreme Leader Ayatollah Ali Khamenei had been killed after a massive U.S. and Israeli military operation Saturday.
Americans weighed in on how long a conflict with Iran might last and what Congress should do.
Trump ally Sen. Lindsey Graham said the operation would be "violent, extensive and I believe, at the end of the day, successful."
President Trump says his objective in attacking Iran "is to defend the American people by eliminating imminent threats" from the regime in Tehran. Read his full statement and watch the video here.
President Trump said that "heavy and pinpoint bombing" of Iran would "continue, uninterrupted throughout the week or, as long as necessary."
Palatine, Illinois-based Weber has issued a recall of more than 3.2 million metal wire bristle grill brushes because you could ingest the bristles.
This is after Mayor Brandon Johnson vetoed an ordinance that would have banned most hemp-derived products this weekend.
This week marks Identity Theft Awareness Week, and Illinois Comptroller Susana Mendoza emphasized some safety tips Monday for avoiding and dealing with identity theft.
A controversial data center in Naperville, Illinois, could be the cause to pack a city council meeting there on Tuesday night.
Police in the west Chicago suburb of Geneva are warning of a scam involving spoofed phone numbers.
When a doctor was told there was no cure for his daughter's condition, he was motivated to transform not only her health, but the lives of thousands of others.
Ann & Robert H. Lurie Children's Hospital announced this week that it is planning to open a new pediatric hospital in the west Chicago suburb of Downers Grove.
It has been nearly six years since the start of the COVID-19 pandemic, and one of the many questions doctors are still working to answer concerns the long-term effects.
Leaders from Cook County, the Illinois Department of Human Services, and the Greater Chicago Food Depository denounced changes to the Supplemental Nutrition Assistance Program on Wednesday.
The University of Chicago Medicine Comprehensive Cancer Center has received a grant from The Ralph Lauren Corporate Foundation for a new cancer center.
Not one, but two hotels are now planned or proposed for Chicago's Northalsted LGBTQ+ nightlife district.
After the Double Door closed in Wicker Park, there was reassurance that the Double Door would return, at a new location in the city's Uptown neighborhood. Now that is not happening anymore.
Barnes & Noble was set to reopen in Skokie on Wednesday, just weeks after it closed.
Trader Joe's is opening a new location in Chicago's Logan Square neighborhood.
The district laid out a $630 million plan to remake Soldier Field into a major concert venue and events space.
Singer-songwriter Neil Sedaka, known for his hits like "Laughter in the Rain," "Breaking Up is Hard to Do" and "Calendar Girl," has died.
A 19th-century George Méliès film, thought to be long lost, has been found among a box of brittle movie reels that a Michigan donor brought to the Library of Congress, officials said.
Streaming giant Netflix declined to match Paramount Skydance's $31 per share offer for Warner Bros. Discovery.
After the Double Door closed in Wicker Park, there was reassurance that the Double Door would return, at a new location in the city's Uptown neighborhood. Now that is not happening anymore.
The Rock & Roll Hall of Fame has announced its 2026 list of nominees, including Phil Collins, Mariah Carey, Wu-Tang Clan and more.
So far, it has not only been another successful season but a historic one. At one point, this team rattled off 16 straight wins, which set a program record.
Residents can get a close look at the drones, ask questions, and learn what the service could mean for their neighborhood.
The sounds of music, cheering and big crowds filled the streets of Chinatown Sunday afternoon, as thousands gathered for the neighborhood's lunar new year parade.
The two people were suspended 925 feet in the air after the crash on Saturday in Longview.
President Donald Trump said the combat operations in Iran will not only continue, but they're also ahead of schedule.
The U.S. military says three troops have been killed in the war with Iran, as President Trump says the operation is proceeding "ahead of schedule." Follow live updates.
So far, Emirates has suspended flights in and out of Dubai until Monday.
The man who killed two and wounded 14 also had photos of Iranian leaders in his home, a source said.
Local organizer Tirdad Kiamanesh said Saturday's attack in the country was a positive first step, but will fall short unless there is a complete regime change.
Three people lived in the home and are being assisted as a result of the fire as of Sunday night.
If you feel like you're drowning in a sea of text alerts and desperate email pleas for "just $5" this election season, you are far from alone.
A north suburban school bus driver became a victim of sophisticated scammers who are targeting more people and more vulnerable populations to make more money.
Both couples are still actively fighting for their kids, knowing it will be a long and complicated road.
The mother of an 8-year-old boy who was allegedly put in a chokehold and dragged by the neck by a Chicago Public Schools employee hopes her lawsuit and choice to speak out will help protect students in the future.
A jury on Wednesday awarded $5.74 million in damages to a Chicago family who accused police of violating their civil rights in a botched raid of their home in 2018.
The Chicago Blackhawks beat the Utah Mammoth 4-0 on Sunday to end a three-game losing streak.
Collin Sexton added 22 points, and Matas Buzelis had 20, helping Chicago come out on top after matching the third-worst skid in franchise history.
The win extended Chicago's unbeaten streak against Canadian opponents to six matches dating to 2024.
Connor Bedard scored for Chicago, which has lost eight of nine and continues to struggle to score.
Morez Johnson Jr. had 19 points and 11 rebounds against his former team as No. 3 Michigan defeated No. 10 Illinois 84-70 and clinched Big Ten regular-season title.
The man who killed two and wounded 14 also had photos of Iranian leaders in his home, a source said.
A judge has sentenced a Wisconsin man who forged threats against President Donald Trump as part of a deportation scheme to 16½ years in prison.
A man has been charged with shooting and killing a father and son following a jewelry store robbery last November in the Little Village neighborhood of Chicago.
Two men are charged with filing a false police report, claiming they were robbed of millions of dollars worth of jewelry.
Chicago police issued an alert Thursday about a rash of criminal sexual assaults that have happened on one block on Chicago's West Side, committed by a man who lures his victims by setting up dates through an escort app.