Southwest Airlines sends refrigerated trucks to stock planes as heat bursts soda cans
In Phoenix and Las Vegas, Southwest Airlines' hottest hubs, the heat is so intense soda cans are exploding. Now, Southwest is trying refrigerated trucks.
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In Phoenix and Las Vegas, Southwest Airlines' hottest hubs, the heat is so intense soda cans are exploding. Now, Southwest is trying refrigerated trucks.
CBS News Travel Editor Peter Greenberg said it's all about costs and raising revenue.
Southwest Airlines announced it is doing away with free checked bags. WBZ-TV's Logan Hall reports.
The Dallas-based airline is putting an end to its open seating policy, will begin offering premium seating and is introducing redeye flight options.
The Federal Aviation Administration is investigating a Southwest Airlines passenger flight that plunged within several hundred feet of the ocean off Hawaii in April.
The discount carrier, which has long withheld its fares from travel sites, said it wants to extend the reach of Southwest.com.
Turbulence, which causes planes to suddenly jolt while in flight, is considered a fairly normal occurrence.
A JetBlue flight was forced to abort takeoff due to another aircraft attempting to cross the runway at Washington Reagan National Airport.
The $140 million agreement includes a $35 million fine, stemming from the nightmare last holiday season when Southwest canceled thousands of flights and stranded more than 2 million travelers.
Hundreds of Southwest Airlines flights were delayed after technical issues that prompted the airline to temporarily halt its operations on Tuesday morning.
The proposed legislation also includes a limit on fees for baggage and seating.
WBZ TV's Anna Meiler reports.
Southwest Airlines may be back on a normal flight schedule, but there's still plenty of lost luggage keeping passengers angry.
Attleboro's Bluefish Swim Club rented a charter bus to get to Alabama for a week of training after their flight was canceled.
Embattled carrier on Thursday cancels more than 2,000 additional flights, as airline executives offer profuse apologies.
The Southwest counter and baggage claim at Logan Airport was quiet Wednesday morning after most of the airline's flights were canceled.
The Department of Transportation is looking into why hundreds of Southwest Airlines passengers were suddenly left stranded Monday and Tuesday.
WBZ TV's Katrina Kincade reports.
WBZ TV's Katrina Kincade reports.
WBZ TV's Katrina Kincade reports.
Some Southwest flights at Boston's Logan Airport were delayed or canceled on Tuesday.
This seems to be a more lax policy than some of the other airlines.
Boston recorded a peak wind gust of 70 mph during the historically strong October storm.
A Mansfield man is being charged with interfering with a Southwest Airlines flight attendant, causing the pilots to make an unscheduled stop in Nebraska.
Southwest Airlines continues to grapple with an "operational emergency."
Caleb Hensinger is not your normal street performer. When he's finished setting up his piano and speakers on the Beltline, he starts a one-of-a-kind show.
Jadalynn is a creative and kind young girl with a wonderful sense of humor.
Cooper Flagg Flagg scored 36 points in his first meeting with the team he grew up watching in Maine.
The fire department says an electrical issue caused six manholes to explode on Newbury Street.
A suspect was killed, and a Millbury police officer was shot several times while working as part of a SWAT team in Spencer, Massachusetts Tuesday night.
A suspect was killed, and a Millbury police officer was shot several times while working as part of a SWAT team.
The fire department says an electrical issue caused six manholes to explode on Newbury Street.
Maynard, Massachusetts will temporarily change the name of the town to honor Patriots quarterback Drake Maye.
The Lombardi Trophy-shaped confetti that rains down at football's biggest game got its start at a Central Massachusetts company.
A new Super Bowl anthem for Patriots Nation has arrived.
There's a new drug that can help early morning shift workers stay awake and alert, a study out of Boston found.
As millions of Americans struggle with paying for health care, doctors and health experts discuss how medical care is being eroded by insurers denying necessary tests and treatment, making it "more difficult to be healthy in the United States."
Flu cases are rising rapidly, especially among kids in Boston, where hospitalizations of children under five have increased 150% over the last two weeks.
Four children have died from the flu in Massachusetts so far this season, public health officials say.
Fewer people in Massachusetts are getting their seasonal flu and COVID vaccinations as the number of respiratory infections in the state continues to rise.
It took Aaron Braun years to get more than 93,000 Dunkin' rewards points, but after a policy change he's left with a fraction of that.
In the last three years, the Better Business Bureau has received thousands of complaints about GE.
A home baker from Foxboro, Massachusetts is frustrated that the pricy oven she bought from GE wasn't working properly. Attempts to fix it failed.
Eight states have laws making police body cameras mandatory. Massachusetts isn't one of them.
A Massachusetts family got stuck with a bill for a damaged tire on their rental car, even though they bought the extra coverage.
Both the Trump and Healey administrations are using government websites to blame each other for the shutdown.
Which party stands to take more of the blame from voters for the government shutdown? Here's what a new poll says.
A UNH Survey Center/Granite State poll shows John Sununu crushing Scott Brown by 23 points among likely primary voters in New Hampshire.
Seth Moulton said he's running against Sen. Ed Markey because "our party leaders are clinging to that old playbook."
Maine Governor Janet Mills' run for Senate comes with an unusual promise - she will only serve one six-year term.
Panera, Zipcar and Thermo Fisher are all closing facilities or offices in Massachusetts.
Cape Cod potato chips will no longer be made on Cape Cod as of this spring.
Time Out Market Boston, a food hall that opened in the Fenway neighborhood in 2019, won't be closing after all.
The 2026 semifinalists for the James Beard Award are out, and several Massachusetts restaurants, bars and chefs made the list.
Boston's Time Out Market, a Fenway food hall that opened less than seven years ago, is now set to close.
Just steps from the water's edge along Lake Winnipesaukee, a spectacular estate mixes modern architecture with breathtaking views.
An innovative craft winery located in downtown Meredith, New Hampshire, Hermit Woods is taking a different approach to winemaking.
Located on the water's edge along New Hampshire's Lake Winnipesaukee, Mill Falls blends elegant luxury with spectacular vistas.
Kohler Store by Supply New England and an interior designer showcases how beauty and functionality can breathe new life into a project.
James Beard-nominated pastry chef and co-founder of Bakey in Boston gives insight on how to make his world-famous babka.
Cooper Flagg Flagg scored 36 points in his first meeting with the team he grew up watching in Maine.
The Chicago Bulls are sending center Nikola Vučević to the Boston Celtics in exchange for guard Anfernee Simons, and the teams will also swap second-round draft picks as part of the deal.
New England Patriots head coach Mike Vrabel met with reporters in California ahead of Super Bowl LX.
Tom Brady is not taking sides in Super Bowl LX between his former team, the Patriots, and the Seahawks.
Robert Kraft will not be inducted into the Pro Football Hall of Fame this year, according to an ESPN report on Tuesday.
A tegu lizard was found buried beneath the snow in Providence, Rhode Island.
A gathering of North Atlantic right whales off Massachusetts over the weekend appears to have set a new monthly record.
A rocketship on a downtown Boston roof is part of the new Winteractive 2026 public art installation.
The overpowering scent of Dunkin' donuts in the air has some Haverhill residents complaining.
Alex Cornwell's display of nearly 300 Christmas inflatables is attracting visitors from around Massachusetts.