GE Appliances refuses to replace defective oven after attempts to fix it failed
Emails mistakenly sent to the I-Team show GE was unwilling to replace a Massachusetts woman’s defective range. WBZ-TV Chief Investigator Cheryl Fiandaca reports.
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Emails mistakenly sent to the I-Team show GE was unwilling to replace a Massachusetts woman’s defective range. WBZ-TV Chief Investigator Cheryl Fiandaca reports.
A Mansfield woman reached out to the I-Team's Call for Action after a package of meaningful T-shirts from her daughter's younger years ended up in limbo.
A Mansfield woman reached out to the I-Team's Call For Action after a package of meaningful T-shirts from her daughter's younger years ended up in limbo. WBZ-TV’s Cheryl Fiandaca reports.
A Massachusetts couple spent thousands of dollars on first class airline tickets to California. When they needed a refund they had to contact Call for Action.
A Cape Cod couple spent more than $4,000 on first class airline tickets but got sick a few days before the trip. WBZ chief investigator Cheryl Fiandaca reports.
When a Braintree woman signed up for a deal with a new cellphone service provider, it included receiving a gift card for her old cellphones.
A man in Revere, Massachusetts spent thousands of dollars on a new refrigerator, but he says the door was defective.
A man in Revere, Massachusetts spent thousands of dollars on a new refrigerator, buying the latest model with all the bells and whistles. But he says the door was defective. WBZ-TV Chief Investigative Officer Cheryl Fiandaca reports.
Despite paying her insurance company $125,000 in premiums, a 92-year-old's claim was initially denied.
A New Hampshire man's concert tickets purchased on StubHub were stolen by hackers. He reached out to the I-Team's Call for Action for help.
A New Hampshire man’s concert tickets purchased on StubHub were stolen by hackers. He reached out to the I-Team’s Call for Action for help. WBZ-TV's Cheryl Fiandaca reports.
A Leominster family planned to go to Nigeria, but after spending nearly $8,000 on tickets, they had to cancel the trip. WBZ-TV's Cheryl Fiandaca reports.
A family visiting Boston left behind a videotape with precious memories in their rental car.
A family visiting Boston left behind a videotape with precious memories in their rental car. WBZ-TV's Cheryl Fiandaca reports.
A Cape Cod woman reached out to the I-Team's Call for Action after struggling to get her health insurance provider to approve an overnight hospital stay for a major surgical procedure. WBZ-TV's Cheryl Fiandaca reports.
An 84-year-old Navy veteran paid a shop thousands of dollars for a headstone. Two years later he still had nothing, until he reached out to WBZ's Call For Action.
The I-Team's Call for Action helped a Massachusetts Navy veteran who waited more than two years to get a cemetery headstone installed on his grave plot.
The I-Team's Call for Action helped an Ipswich woman who spent years trying to get to the bottom of a mistake that was affecting her credit score.
The I-Team's Call for Action came to the aid of a Waltham woman who paid thousands for a procedure to help her lose fat.
A couple tried for six months to get back the money that was taken out of their account after their infant son died. WBZ-TV's Cheryl Fiandaca reports.
A college student was shocked when she got a notification on her cellphone that her life savings was gone. WBZ-TV's Cheryl Fiandaca reports.
Thomas Pak had a bad feeling when he got a notification on his phone about his credit score plummeting.
WBZ TV's Courtney Cole reports.
A New Hampshire man found out the hard way that his international phone plan does not work on cruise ships.
WBZ TV's Courtney Cole reports.
A program that had played in a grand total of 13 bowl games in the 130-some years before coach Curt Cignetti arrived in 2024 went on a historic run en route to a 16-0 season and a national title.
Tobias Harris scored 25 points and Jaylen Brown missed a jumper just before the buzzer, allowing the Detroit Pistons to hold on for a 104-103 win over the Boston Celtics in a matchup of teams with the best records in the Eastern Conference.
The Patriots will travel to Denver to take on the Broncos in the AFC Championship Game.
The Hive Theater Company, a brand new company in Boston, is giving young talent in the city a place to shine.
New England Patriots fans are gearing up to travel to Denver, Colorado, to support the team as they face off against the Denver Broncos in the AFC Championship.
A monster winter storm will clash with Arctic air, with major implications for the weather forecast in Massachusetts.
A man crashed a car into the police station in Shrewsbury, Massachusetts, on Monday. Shrewsbury Police Chief Kevin Anderson said that the crash was believed to be intentional.
The northern lights may be seen in Massachusetts tonight as an X-class solar flare could cause a severe geomagnetic storm.
Patriots head coach Mike Vrabel said he doesn't know if receiver Mack Hollins will be back for the AFC Championship.
Police say a car stolen from Boston crashed into a Cambridge biotechnology building on Monday afternoon, seriously injuring someone inside.
As millions of Americans struggle with paying for health care, doctors and health experts discuss how medical care is being eroded by insurers denying necessary tests and treatment, making it "more difficult to be healthy in the United States."
Flu cases are rising rapidly, especially among kids in Boston, where hospitalizations of children under five have increased 150% over the last two weeks.
Four children have died from the flu in Massachusetts so far this season, public health officials say.
Fewer people in Massachusetts are getting their seasonal flu and COVID vaccinations as the number of respiratory infections in the state continues to rise.
Flu is on the rise in Massachusetts, just as people are starting to gather for the holidays.
It took Aaron Braun years to get more than 93,000 Dunkin' rewards points, but after a policy change he's left with a fraction of that.
In the last three years, the Better Business Bureau has received thousands of complaints about GE.
A home baker from Foxboro, Massachusetts is frustrated that the pricy oven she bought from GE wasn't working properly. Attempts to fix it failed.
Eight states have laws making police body cameras mandatory. Massachusetts isn't one of them.
A Massachusetts family got stuck with a bill for a damaged tire on their rental car, even though they bought the extra coverage.
Both the Trump and Healey administrations are using government websites to blame each other for the shutdown.
Which party stands to take more of the blame from voters for the government shutdown? Here's what a new poll says.
A UNH Survey Center/Granite State poll shows John Sununu crushing Scott Brown by 23 points among likely primary voters in New Hampshire.
Seth Moulton said he's running against Sen. Ed Markey because "our party leaders are clinging to that old playbook."
Maine Governor Janet Mills' run for Senate comes with an unusual promise - she will only serve one six-year term.
Boston's Time Out Market, a Fenway food hall that opened less than seven years ago, is now set to close.
Small businesses in Massachusetts are seeing a boom in business thanks to the playoff run by the New England Patriots.
Three Uno Pizzeria & Grill locations in Massachusetts and one in Rhode Island have closed for good.
TJ Maxx has closed its Newbury Street store in Boston less than a decade after it first opened.
Circle Furniture appears to have suddenly closed all of its stores right before Christmas.
Just steps from the water's edge along Lake Winnipesaukee, a spectacular estate mixes modern architecture with breathtaking views.
An innovative craft winery located in downtown Meredith, New Hampshire, Hermit Woods is taking a different approach to winemaking.
Located on the water's edge along New Hampshire's Lake Winnipesaukee, Mill Falls blends elegant luxury with spectacular vistas.
Kohler Store by Supply New England and an interior designer showcases how beauty and functionality can breathe new life into a project.
James Beard-nominated pastry chef and co-founder of Bakey in Boston gives insight on how to make his world-famous babka.
A program that had played in a grand total of 13 bowl games in the 130-some years before coach Curt Cignetti arrived in 2024 went on a historic run en route to a 16-0 season and a national title.
Tobias Harris scored 25 points and Jaylen Brown missed a jumper just before the buzzer, allowing the Detroit Pistons to hold on for a 104-103 win over the Boston Celtics in a matchup of teams with the best records in the Eastern Conference.
The Patriots will travel to Denver to take on the Broncos in the AFC Championship Game.
The first-ever World team for the NBA All-Star Game is already looking loaded, and Celtics star Jaylen Brown has been named one of the participants.
Sunday won't be the first time the Patriots have played a postseason game in Denver, but New England will be hoping the result is better than their past experience in the Mile High City.
A gathering of North Atlantic right whales off Massachusetts over the weekend appears to have set a new monthly record.
A rocketship on a downtown Boston roof is part of the new Winteractive 2026 public art installation.
The overpowering scent of Dunkin' donuts in the air has some Haverhill residents complaining.
Alex Cornwell's display of nearly 300 Christmas inflatables is attracting visitors from around Massachusetts.
Police are looking for whoever opened fire on inflatable Christmas decorations in Bow, New Hampshire.