Ariana Grande fan gets better seats to Boston show after resolving ticket issue
Ariana Grande is coming to Boston next week and one of her biggest fans in Massachusetts will be there after resolving a ticket issue with StubHub.
Watch CBS News
Ariana Grande is coming to Boston next week and one of her biggest fans in Massachusetts will be there after resolving a ticket issue with StubHub.
A Malden, Massachusetts woman said National Grid took more than $28,000 out of her bank account for a gas bill that she didn't owe.
A driver from Southboro, Massachusetts struggled for months to unravel a frustrating mix up with his E-ZPass account.
A driver from Southboro, Massachusetts struggled for months to unravel a frustrating mix up with his E-ZPass account. WBZ-TV chief investigator Cheryl Fiandaca reports.
The ads for the Find Mass Money website in Massachusetts make it seem easy. But one couple struggled to get their $11,000.
Emails mistakenly sent to the I-Team show GE was unwilling to replace a Massachusetts woman’s defective range. WBZ-TV Chief Investigator Cheryl Fiandaca reports.
A Mansfield woman reached out to the I-Team's Call for Action after a package of meaningful T-shirts from her daughter's younger years ended up in limbo.
A Mansfield woman reached out to the I-Team's Call For Action after a package of meaningful T-shirts from her daughter's younger years ended up in limbo. WBZ-TV’s Cheryl Fiandaca reports.
A Massachusetts couple spent thousands of dollars on first class airline tickets to California. When they needed a refund they had to contact Call for Action.
A Cape Cod couple spent more than $4,000 on first class airline tickets but got sick a few days before the trip. WBZ chief investigator Cheryl Fiandaca reports.
When a Braintree woman signed up for a deal with a new cellphone service provider, it included receiving a gift card for her old cellphones.
A man in Revere, Massachusetts spent thousands of dollars on a new refrigerator, but he says the door was defective.
A man in Revere, Massachusetts spent thousands of dollars on a new refrigerator, buying the latest model with all the bells and whistles. But he says the door was defective. WBZ-TV Chief Investigative Officer Cheryl Fiandaca reports.
Despite paying her insurance company $125,000 in premiums, a 92-year-old's claim was initially denied.
A New Hampshire man's concert tickets purchased on StubHub were stolen by hackers. He reached out to the I-Team's Call for Action for help.
A New Hampshire man’s concert tickets purchased on StubHub were stolen by hackers. He reached out to the I-Team’s Call for Action for help. WBZ-TV's Cheryl Fiandaca reports.
A Leominster family planned to go to Nigeria, but after spending nearly $8,000 on tickets, they had to cancel the trip. WBZ-TV's Cheryl Fiandaca reports.
A family visiting Boston left behind a videotape with precious memories in their rental car.
A family visiting Boston left behind a videotape with precious memories in their rental car. WBZ-TV's Cheryl Fiandaca reports.
A Cape Cod woman reached out to the I-Team's Call for Action after struggling to get her health insurance provider to approve an overnight hospital stay for a major surgical procedure. WBZ-TV's Cheryl Fiandaca reports.
An 84-year-old Navy veteran paid a shop thousands of dollars for a headstone. Two years later he still had nothing, until he reached out to WBZ's Call For Action.
The I-Team's Call for Action helped a Massachusetts Navy veteran who waited more than two years to get a cemetery headstone installed on his grave plot.
The I-Team's Call for Action helped an Ipswich woman who spent years trying to get to the bottom of a mistake that was affecting her credit score.
The I-Team's Call for Action came to the aid of a Waltham woman who paid thousands for a procedure to help her lose fat.
A couple tried for six months to get back the money that was taken out of their account after their infant son died. WBZ-TV's Cheryl Fiandaca reports.
A floating restaurant and bar that's popular among boaters on Lake Winnipesaukee in New Hampshire was destroyed by a fire.
The Boston Red Sox acquired infielder Curtis Mead from the Washington Nationals for left-hander Connelly Early on Saturday night.
At 56, Derrick Adams is widely regarded as one of the most important artists of his generation, known for capturing the Black experience in vibrant, kaleidoscopic colors.
Dylan Cease took a no-hitter into the sixth inning as the Blue Jays beat the Red Sox 6-0.
First responders were searching a Milford, Massachusetts quarry Saturday for a missing swimmer.
A floating restaurant and bar that's popular among boaters on Lake Winnipesaukee in New Hampshire was destroyed by a fire.
The Boston Red Sox acquired infielder Curtis Mead from the Washington Nationals for left-hander Connelly Early on Saturday night.
First responders were searching a Milford, Massachusetts quarry Saturday for a missing swimmer.
The Patriots have offered to make Christian Gonzalez the highest-paid cornerback in the league, team owner Robert Kraft says.
In the wake of Louisa Gag's death, Mayor Wu is promising more protection for Boston bike lanes and cyclists.
Several people in New Hampshire have cyclospora infections linked to Taylor Farms lettuce.
Taylor Farms said none of its branded salads or kits contain the iceberg lettuce associated with the outbreak.
A lettuce supplier to fast-food giant Taco Bell has been linked to a nationwide cyclosporiasis outbreak that has sickened thousands of people, the CDC said.
Massachusetts is reporting cases of cyclosporiasis, a disease caused by a stomach parasite that can lead to "explosive" diarrhea.
Many people fear that a family history of dementia dooms them to inevitably suffer the condition themselves. But a new tool, the Brain Care Score, shows how lifestyle changes can be beneficial, cutting the risk of dementia.
An I-Team investigation into a brazen case of alleged land theft in Concord, Massachusetts has led to criminal charges nearly two years later.
With the Brigham and Women's Hospital nurses strike looming, some parents of newborns in the NICU are sounding the alarm.
A Malden, Massachusetts woman said National Grid took more than $28,000 out of her bank account for a gas bill that she didn't owe.
A Massachusetts family thought their Vrbo stay would be protected after they had to cancel their trip to Hawaii due to severe weather. Now they're out $12,000.
A driver from Southboro, Massachusetts struggled for months to unravel a frustrating mix up with his E-ZPass account.
Barney Frank, a Democrat who represented Massachusetts in Congress for 32 years, has died. He was 86 years old.
Both the Trump and Healey administrations are using government websites to blame each other for the shutdown.
Which party stands to take more of the blame from voters for the government shutdown? Here's what a new poll says.
A UNH Survey Center/Granite State poll shows John Sununu crushing Scott Brown by 23 points among likely primary voters in New Hampshire.
Seth Moulton said he's running against Sen. Ed Markey because "our party leaders are clinging to that old playbook."
Breaking Grounds Cafe, a Peabody, Massachusetts coffee shop known for employing people with disabilities, is closing.
The buildings that house the Somerville Theatre and the Capitol Theatre in Arlington, Massachusetts are for sale.
Golden Temple and Party Favors in Brookline are closing after a combined 100 years in business.
There are no more Hooters restaurants left in Massachusetts.
There's a proposal in Cambridge to limit customers at bars and restaurants to one drink every 30 minutes.
Beauport, the Sleeper-McCann House has become one of New England's most imaginative seaside estates.
Blending clean modern lines with the warmth of a classic seaside retreat, this stunning North Shore coastal home was designed to feel both elevated and inviting.
Set across thirty acres of rolling lawns, wooded trails, and contemporary outdoor art, deCordova Sculpture Park and Museum invites visitors to experience art in the landscape.
James Beard Award-winning chef and restaurateur Karen Akunowicz has become known for her bold, Italian-inspired cooking and unmistakable culinary voice.
Just a short drive from Newport, the Norman Bird Sanctuary spans 300 acres of fields, forests, and coastal trails with sweeping views and more than six miles of hiking paths.
The Boston Red Sox acquired infielder Curtis Mead from the Washington Nationals for left-hander Connelly Early on Saturday night.
Dylan Cease took a no-hitter into the sixth inning as the Blue Jays beat the Red Sox 6-0.
The Patriots have offered to make Christian Gonzalez the highest-paid cornerback in the league, team owner Robert Kraft says.
The defending AFC champion New England Patriots are back on the field starting Saturday, as training camp gets underway ahead of the upcoming season.
The Boston Red Sox beat the Toronto Blue Jays 6-4 on Friday night.
Some of the oldest military veterans in Massachusetts were honored with special flights on Friday in a World War II-era aircraft.
After marrying Taylor Swift and Travis Kelce, Adam Sandler went to Nantucket in search of a basketball court.
An injured hiker had to be carried off a New Hampshire mountain on a stretcher, but that didn't stop her from getting engaged.
A seal pup was spotted hanging ten on a boogie board off the cost of Maine this Fourth of July.
Avi Loeb, a Harvard astronomer who has made headlines with his theories about alien encounters, will lead a White House scientific advisory council on UFOs.