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A driver from Southboro, Massachusetts struggled for months to unravel a frustrating mix up with his E-ZPass account.
A driver from Southboro, Massachusetts struggled for months to unravel a frustrating mix up with his E-ZPass account. WBZ-TV chief investigator Cheryl Fiandaca reports.
The ads for the Find Mass Money website in Massachusetts make it seem easy. But one couple struggled to get their $11,000.
Emails mistakenly sent to the I-Team show GE was unwilling to replace a Massachusetts woman’s defective range. WBZ-TV Chief Investigator Cheryl Fiandaca reports.
A Mansfield woman reached out to the I-Team's Call for Action after a package of meaningful T-shirts from her daughter's younger years ended up in limbo.
A Mansfield woman reached out to the I-Team's Call For Action after a package of meaningful T-shirts from her daughter's younger years ended up in limbo. WBZ-TV’s Cheryl Fiandaca reports.
A Massachusetts couple spent thousands of dollars on first class airline tickets to California. When they needed a refund they had to contact Call for Action.
A Cape Cod couple spent more than $4,000 on first class airline tickets but got sick a few days before the trip. WBZ chief investigator Cheryl Fiandaca reports.
When a Braintree woman signed up for a deal with a new cellphone service provider, it included receiving a gift card for her old cellphones.
A man in Revere, Massachusetts spent thousands of dollars on a new refrigerator, but he says the door was defective.
A man in Revere, Massachusetts spent thousands of dollars on a new refrigerator, buying the latest model with all the bells and whistles. But he says the door was defective. WBZ-TV Chief Investigative Officer Cheryl Fiandaca reports.
Despite paying her insurance company $125,000 in premiums, a 92-year-old's claim was initially denied.
A New Hampshire man's concert tickets purchased on StubHub were stolen by hackers. He reached out to the I-Team's Call for Action for help.
A New Hampshire man’s concert tickets purchased on StubHub were stolen by hackers. He reached out to the I-Team’s Call for Action for help. WBZ-TV's Cheryl Fiandaca reports.
A Leominster family planned to go to Nigeria, but after spending nearly $8,000 on tickets, they had to cancel the trip. WBZ-TV's Cheryl Fiandaca reports.
A family visiting Boston left behind a videotape with precious memories in their rental car.
A family visiting Boston left behind a videotape with precious memories in their rental car. WBZ-TV's Cheryl Fiandaca reports.
A Cape Cod woman reached out to the I-Team's Call for Action after struggling to get her health insurance provider to approve an overnight hospital stay for a major surgical procedure. WBZ-TV's Cheryl Fiandaca reports.
An 84-year-old Navy veteran paid a shop thousands of dollars for a headstone. Two years later he still had nothing, until he reached out to WBZ's Call For Action.
The I-Team's Call for Action helped a Massachusetts Navy veteran who waited more than two years to get a cemetery headstone installed on his grave plot.
The I-Team's Call for Action helped an Ipswich woman who spent years trying to get to the bottom of a mistake that was affecting her credit score.
The I-Team's Call for Action came to the aid of a Waltham woman who paid thousands for a procedure to help her lose fat.
A couple tried for six months to get back the money that was taken out of their account after their infant son died. WBZ-TV's Cheryl Fiandaca reports.
A college student was shocked when she got a notification on her cellphone that her life savings was gone. WBZ-TV's Cheryl Fiandaca reports.
Thomas Pak had a bad feeling when he got a notification on his phone about his credit score plummeting.
Gov. Maura Healey said Tuesday that she personally supports bringing back happy hour in Massachusetts.
Star Patriots cornerback Christian Gonzalez was on the practice field Tuesday for mandatory minicamp as he remains without a contract extension.
The New England Patriots announced 13 training camp practices that are open to the public this summer.
Maine Democrat Graham Platner is seeking to make the nomination official to take on Republican Sen. Susan Collins in November.
The school says the graffiti could be a reaction to a book eighth grade students are currently reading.
Gov. Maura Healey said Tuesday that she personally supports bringing back happy hour in Massachusetts.
Federal prosecutors announced dozens of arrests and an alleged link between a notorious gang and five murders.
Some World Cup fans are running into a last minute problem getting into the United States.
Star Patriots cornerback Christian Gonzalez was on the practice field Tuesday for mandatory minicamp as he remains without a contract extension.
The New England Patriots announced 13 training camp practices that are open to the public this summer.
Many people fear that a family history of dementia dooms them to inevitably suffer the condition themselves. But a new tool, the Brain Care Score, shows how lifestyle changes can be beneficial, cutting the risk of dementia.
There was a possible measles exposure at Logan Airport in Boston last week, Massachusetts health officials say.
A new study finds that a simple blood test could predict Alzheimer's disease long before symptoms appear.
The Lone Star tick, which can cause alpha-gal syndrome, is spreading north throughout Massachusetts.
Boston's cold and snowy winter might have an effect on this year's pollen allergy season.
A driver from Southboro, Massachusetts struggled for months to unravel a frustrating mix up with his E-ZPass account.
The gunman who allegedly opened fire on passing cars on Memorial Drive in Cambridge, Massachusetts is 46-year-old Tyler Brown from Boston.
There have been four violent attacks in three weeks at Tewksbury Hospital and a state representative is taking the fight to Beacon Hill to give security the non-lethal equipment back.
A family is demanding answers from the Gloucester, Massachusetts school district, after learning their five-year-old son was left alone in a quiet room for nearly half an hour.
A nurse says the decision is leaving the staff and patients at Tewksbury Hospital vulnerable to serious injury.
Barney Frank, a Democrat who represented Massachusetts in Congress for 32 years, has died. He was 86 years old.
Both the Trump and Healey administrations are using government websites to blame each other for the shutdown.
Which party stands to take more of the blame from voters for the government shutdown? Here's what a new poll says.
A UNH Survey Center/Granite State poll shows John Sununu crushing Scott Brown by 23 points among likely primary voters in New Hampshire.
Seth Moulton said he's running against Sen. Ed Markey because "our party leaders are clinging to that old playbook."
Gov. Maura Healey said Tuesday that she personally supports bringing back happy hour in Massachusetts.
An Amazon employee is accused of stealing hundreds of items from a warehouse in Bridgewater, Massachusetts.
Clover Food Lab, which has about a dozen vegetarian fast-food restaurants in the Boston area, is closing.
A proposed bill would push back "last call" so Massachusetts bars could stay open until 3 a.m. for the 2026 FIFA World Cup.
Dover Saddlery is closing its Wellesley, Massachusetts store and preparing for more than 100 layoffs.
Complete with vineyard views and seasonally inspired dining, the award-winning LaBelle Winery offers one of New England's most distinctive winery experiences.
With a carefully curated collection of artisan cheeses and specialty foods sourced from around the world, Formaggio Kitchen has been a beloved destination for food lovers for over four decades.
South Shore natives and MasterChef winners Jesse Rosenwald and Jessica Bosworth are no strangers to the kitchen.
Built and operated entirely by volunteers, Waushakum Live Steamers brings miniature steam railroading to life on a full-scale landscape.
A Newburyport native, multitalented author, potter, and chef, Dave Becker opened his first restaurant at just 24 years old.
Star Patriots cornerback Christian Gonzalez was on the practice field Tuesday for mandatory minicamp as he remains without a contract extension.
The New England Patriots announced 13 training camp practices that are open to the public this summer.
Yandy Díaz hit a leadoff homer and drove in two runs as the Tampa Bay Rays beat the Boston Red Sox 3-1 on Monday night.
Cody Bellinger's tiebreaking homer sparked a five-run eighth inning capped by Jazz Chisholm Jr.'s three-run drive, and the banged-up Yankees beat the Red Sox 6-1 on Sunday.
Patriots wide receiver Kayshon Boutte told WBZ-TV in an exclusive interview that he will attend mandatory minicamp this week after skipping voluntary OTA sessions.
There's a smelly situation on the beach in Provincetown, Massachusetts after thousands of squid washed up on shore
Have you ever wondered where all the fish in the New England Aquarium come from? The answer is just down the road in Quincy.
Hopkinton, Massachusetts police are investigating video of a "suspicious" person walking into the middle of a road at night in front of a car.
A Boston man says he's lucky to be alive after jumping into the Charles River to save his dog.
Little Joe the gorilla is leaving Boston after decades at the Franklin Park Zoo.