Some helpful reminders if you're making exchanges or returns after Christmas
With Christmas ending, you may be assessing your holiday gifts, looking at what you'll keep and what you'll return or exchange.
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With Christmas ending, you may be assessing your holiday gifts, looking at what you'll keep and what you'll return or exchange.
The Better Business Bureau this Christmas Day night had a few helpful tips for CBS 2's Marybel González make the process easier and less stressful.
The BBB says scammers could be tampering with gift cards by stealing barcodes.
The BBB says some sites could use your card's ID number and pin and drain money from it.
Keep an eye on the web address in your browser. Scammers love to create lookalike websites.
The Better Business Bureau is warning you to be alert as you shop for deals this Cyber Monday with tips to protect yourself. Keep an eye on the web address in your browser. Scammers love to create lookalike websites.
More people are shopping online rather than in person, putting them at a higher risk of phishing scams. The Better Business Bureau is offering tips on how to stay safe.
CBS 2 Investigator Dorothy Tucker reports on the consumer alert from the Better Business Bureau. A Chinese company is behind the app that the Better Business Bureau said 50 million people have already downloaded. Read more
Many struggle with various debts from credit cards to their mortgage. Companies that claim to help ease the burden aren’t doing enough and, in some cases, leaving consumers worse off than they were before, according to new research by the Better Business Bureau. CEO and president of the BBB in Chicago and Northern Illinois Steve Bernas shares how you can advocate for yourself.
Scam artists are pretending to offer cheap refurbished items, then disappearing.
The hype for Taylor is high – and so is the chance of online vendors taking advantage of fans.
The hype for Taylor is high – and so is the chance of online vendors taking advantage of fans. CBS 2's Jermont Terry reports.
Scammers will often try to sell photoshopped tickets on online marketplaces.
The BBB said it has received dozens of complaints about people losing their money in Chicago. Scammers will often try to sell photoshopped tickets on online marketplaces.
Scammers are on the prowl for fans eager to catch their favorite acts. Follow these tips to avoid getting ripped off.
The BBB says it's monitoring deception in the timeshare industry.
It just released a report showing customers often feel misled about fees for timeshare maintenance and say the properties are hard to sell - leading to high fines.
The event is free, but a $5 donation to the Better Business Bureau's Charitable and Educational Fund is encouraged.
Investigators are seeing a steep incline in the number of complaints involving fake fraud alert text messages. CBS 2's Lauren Victory reports.
As Ukrainian people seek refuge amid Russian invasions, many organizations are seeking donations.
Lifted by the surge in online shopping during the COVID-19 pandemic, scammers are rampantly taking advantage of digital shoppers.
A long list of bad reviews and an F rating with a major consumer advocate aren't stopping an online travel agency from picking up new customers.
A man says he paid $1,500 to an Uptown shipping business to ship a car overseas for his mom. But as CBS 2's Jermont Terry reported Tuesday night, the man now has no idea where the car is.
People are told to watch out for anyone who shows up or calls and offers you a cheap deal on the spot.
Picture this – you hire a contractor to install a fence with a gate but they don't finish the job for months, even after formal complaints.
An animal rescue shelter in Palatine, Illinois, is working to find forever homes for cats left behind by their owners amid recent immigration crackdowns.
Sixty years after a homicide victim's remains were found in western Illinois, he has been identified as a California teenager who had been missing since 1965.
The Chicago Cubs introduced third baseman Alex Bregman at Wrigley Field on Thursday, after signing him to a $175 million, five-year contract.
"Wicked" stars Ariana Grande and Jonathan Bailey stopped by the Art Institute of Chicago recently.
United Airlines flight attendants picketed outside Chicago's Willis Tower Thursday morning as they fought for a new contract.
The Trump administration reversed cuts to grants for mental health and addiction treatment programs that a CBS News source said were valued at around $1.9 billion.
In 2023, life expectancy in the Loop was 87.3 years, while in West Garfield Park, life expectancy was just 66.6 years, according to the city's Health Department.
A panel for the U.S. Central District Court of California ruled Democrats can proceed in using their redrawn congressional maps for the 2026 midterm elections.
U.S. Senate Democratic Whip Dick Durbin (D-Illinois) and Metropolitan Water Reclamation District of Greater Chicago President Kari Steele met Wednesday to talk about securing federal funding owed to the district for the Thornton Composite Reservoir.
U.S. Rep. Robin Kelly (D-Illinois) on Wednesday formally introduced three articles of impeachment against Homeland Security Secretary Kristi Noem.
Police in the west Chicago suburb of Geneva are warning of a scam involving spoofed phone numbers.
Protesters on Tuesday were cranking up the heat on Peoples Gas over a recently proposed rate hike that would add an additional $10 to $11 a month to utility bills.
A lawsuit filed late last month took Chicago-based McDonald's to task over the McRib sandwich, calling its name a form of false advertising.
As this holiday season nears its end, Illinois Treasurer Alexi Giannoulias issued a warning Tuesday about text scams.
A new report shines a light on electricity shortages that Illinois could face in less than 10 years.
Roughly 1.4 million fewer Americans have signed up for an Affordable Care Act plan as expiring tax breaks drive up premiums.
January is Radon Action Month, and the Cook County Department of Public Health is urging residents to test their homes for radon.
Severe flu season is sending many people to hospital emergency rooms across the country, including in the Chicago area.
Unionized health care workers this week took aim at Northwestern Medicine, saying the health care system needs to hire more people before expanding the emergency room at Northwestern Memorial Hospital.
The Illinois Department of Public Health announced Tuesday that its recommendations for childhood vaccines will not be affected by a change in federal guidelines.
United Airlines flight attendants picketed outside Chicago's Willis Tower Thursday morning as they fought for a new contract.
WSCR-AM, 670 The Score, will begin a simulcast on 104.3 FM next month.
Does the Chicago Bears' dramatic improvement this season, culminating in their first playoff run in five years, change the discussion about where they will build a new stadium?
The Piggery, a popular barbecue restaurant and bar in the northwest corner of Chicago's Lakeview neighborhood, announced Thursday that it is going out of business.
The Lincolnwood Town Center mall in the north Chicago suburb of Lincolnwood has been sold to a developer, the village announced Wednesday.
Scott Adams, the cartoonist who created the "Dilbert" comic strip, has died at the age of 68, his first ex-wife revealed on Tuesday.
Here is everything you need to know about how to watch and stream the 2026 Golden Globes.
Bob Weir wrote or co-wrote and sang lead vocals on Grateful Dead classics including "Sugar Magnolia," "One More Saturday Night" and "Mexicali Blues."
Chicago Theatre Week brings value-priced tickets for shows from Feb. 5 until Feb. 15 at Chicago's stage venues. Tickets can sell for $30, $15, or even less.
Isiah Whitlock Jr. is perhaps best known for his role as state Sen. R. Clayton "Clay" Davis on HBO's "The Wire."
Meet Chicago Bean, who is ready for adoption at Barb's Precious Rescue.
A man is dead, and two others were injured after a shooting in Chicago's Morgan Park neighborhood.
Meteorologist David Yeomans has your 11 a.m. First Alert Weather forecast for Thursday, Jan. 15, 2026.
The sculpture has been set up at the Merchandise Mart along the Chicago River between Wells and Orleans streets.
“Wicked” stars Ariana Grande and Jonathan Bailey stopped by the Art Institute of Chicago recently.
A driver was killed in a crash involving a car and a school bus was just outside Manhattan, Illinois, southwest of Chicago on Thursday morning.
Three former DePaul University basketball players are among 26 players charged in an NCAA men's basketball game fixing scheme.
An animal rescue shelter in Palatine, Illinois, is working to find forever homes for cats left behind by their owners amid recent immigration crackdowns.
Sixty years after a homicide victim's remains were found in western Illinois, he has been identified as a California teenager who had been missing since 1965.
"Wicked" stars Ariana Grande and Jonathan Bailey stopped by the Art Institute of Chicago recently.
Lead-based paint was banned for serious health reasons in 1978, but most homes built before then remain covered in it.
Fire department officials in Chicago's western suburbs said drone technology has been helping keep firefighters safe and make a major impact on public safety.
With the stores becoming a common target for thieves, some of the stores in the Chicago area are taking new steps to fight back.
As thousands of people are expected downtown for New Year's Eve celebrations, Mayor Johnson, the Chicago police, and the Office of Emergency Management and Communications are trying to get out ahead of any safety concerns.
Cameras not working, video evidence missed by police and a psychic that leads a hit and run victim's son to a clue that changes the case
The Chicago Cubs introduced third baseman Alex Bregman at Wrigley Field on Thursday, after signing him to a $175 million, five-year contract.
According to the indictment, players on 17 different NCAA Division I men's basketball teams fixed or attempted to fix 29 games.
Kylan Boswell had 13 points and six assists for Illinois, which used its superior size to outscore Northwestern 34-18 in the paint.
The Chicago Bulls overcame Brice Sensabaugh's career-high 43 points to beat the Utah Jazz 128-126 on Wednesday night.
With a tough divisional matchup with the Rams coming up on Sunday, they are ready to mute all the cheesehead chatter.
Chicago police have issued a community alert on a string of burglaries this week targeting businesses from the north lakefront to the Southwest Side.
Burglars broke into a bar in Chicago's Rogers Park neighborhood early Thursday morning.
A teen stood charged Thursday with shooting a young woman in the mouth in Chicago's South Shore neighborhood earlier this week.
A man is dead, and two others were injured after a shooting in Chicago's Morgan Park neighborhood.
Federal prosecutors announced Wednesday that they have charged a registered nurse to giving counterfeit Ozempic to patients in Chicago.
