Some helpful reminders if you're making exchanges or returns after Christmas
With Christmas ending, you may be assessing your holiday gifts, looking at what you'll keep and what you'll return or exchange.
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With Christmas ending, you may be assessing your holiday gifts, looking at what you'll keep and what you'll return or exchange.
The Better Business Bureau this Christmas Day night had a few helpful tips for CBS 2's Marybel González make the process easier and less stressful.
The BBB says scammers could be tampering with gift cards by stealing barcodes.
The BBB says some sites could use your card's ID number and pin and drain money from it.
Keep an eye on the web address in your browser. Scammers love to create lookalike websites.
The Better Business Bureau is warning you to be alert as you shop for deals this Cyber Monday with tips to protect yourself. Keep an eye on the web address in your browser. Scammers love to create lookalike websites.
More people are shopping online rather than in person, putting them at a higher risk of phishing scams. The Better Business Bureau is offering tips on how to stay safe.
CBS 2 Investigator Dorothy Tucker reports on the consumer alert from the Better Business Bureau. A Chinese company is behind the app that the Better Business Bureau said 50 million people have already downloaded. Read more
Many struggle with various debts from credit cards to their mortgage. Companies that claim to help ease the burden aren’t doing enough and, in some cases, leaving consumers worse off than they were before, according to new research by the Better Business Bureau. CEO and president of the BBB in Chicago and Northern Illinois Steve Bernas shares how you can advocate for yourself.
Scam artists are pretending to offer cheap refurbished items, then disappearing.
The hype for Taylor is high – and so is the chance of online vendors taking advantage of fans.
The hype for Taylor is high – and so is the chance of online vendors taking advantage of fans. CBS 2's Jermont Terry reports.
Scammers will often try to sell photoshopped tickets on online marketplaces.
The BBB said it has received dozens of complaints about people losing their money in Chicago. Scammers will often try to sell photoshopped tickets on online marketplaces.
Scammers are on the prowl for fans eager to catch their favorite acts. Follow these tips to avoid getting ripped off.
The BBB says it's monitoring deception in the timeshare industry.
It just released a report showing customers often feel misled about fees for timeshare maintenance and say the properties are hard to sell - leading to high fines.
The event is free, but a $5 donation to the Better Business Bureau's Charitable and Educational Fund is encouraged.
Investigators are seeing a steep incline in the number of complaints involving fake fraud alert text messages. CBS 2's Lauren Victory reports.
As Ukrainian people seek refuge amid Russian invasions, many organizations are seeking donations.
Lifted by the surge in online shopping during the COVID-19 pandemic, scammers are rampantly taking advantage of digital shoppers.
A long list of bad reviews and an F rating with a major consumer advocate aren't stopping an online travel agency from picking up new customers.
A man says he paid $1,500 to an Uptown shipping business to ship a car overseas for his mom. But as CBS 2's Jermont Terry reported Tuesday night, the man now has no idea where the car is.
People are told to watch out for anyone who shows up or calls and offers you a cheap deal on the spot.
Picture this – you hire a contractor to install a fence with a gate but they don't finish the job for months, even after formal complaints.
Police said the suspect punched the victim and took their belongings before stomping them in the head.
Police did not say what happened during the interaction between the man and officers.
Talks are intensifying between the Chicago Bears, the village of Arlington Heights, and state leaders as the team seeks to build a new stadium, and sources said state lawmakers are close to a deal to keep the Bears in Illinois.
This is due in part to the new "Big Beautiful Bill" and job cuts at the Internal Revenue Service.
When lakes freeze over, some Chicagoans decide to set sail. On Geneva Lake in Wisconsin, the best way to catch the wind is to bring a boat made for winter, and some guys wait all year long for ice boating.
Chicago aldermen this week will consider $29.2 million in settlements in wrongful convictions linked to disgraced former CPD Det. Reynaldo Guevara.
Two Illinois state legislators want to make sure school districts get the funding they need.
The official DHS statistics, which had not been previously reported, provide the most detailed look yet into who ICE has arrested during the Trump administration's crackdown.
President Trump criticized Team USA freestyle skier Hunter Hess after he and other American athletes at the 2026 Winter Olympics shared their thoughts on U.S. politics.
The footage is included in a video that promotes false claims that the 2020 presidential election was rigged against Mr. Trump.
This week marks Identity Theft Awareness Week, and Illinois Comptroller Susana Mendoza emphasized some safety tips Monday for avoiding and dealing with identity theft.
A controversial data center in Naperville, Illinois, could be the cause to pack a city council meeting there on Tuesday night.
Police in the west Chicago suburb of Geneva are warning of a scam involving spoofed phone numbers.
Protesters on Tuesday were cranking up the heat on Peoples Gas over a recently proposed rate hike that would add an additional $10 to $11 a month to utility bills.
A lawsuit filed late last month took Chicago-based McDonald's to task over the McRib sandwich, calling its name a form of false advertising.
Ann & Robert H. Lurie Children's Hospital announced this week that it is planning to open a new pediatric hospital in the west Chicago suburb of Downers Grove.
It has been nearly six years since the start of the COVID-19 pandemic, and one of the many questions doctors are still working to answer concerns the long-term effects.
Leaders from Cook County, the Illinois Department of Human Services, and the Greater Chicago Food Depository denounced changes to the Supplemental Nutrition Assistance Program on Wednesday.
The University of Chicago Medicine Comprehensive Cancer Center has received a grant from The Ralph Lauren Corporate Foundation for a new cancer center.
Chicago's Lurie Children's Hospital said Tuesday that it is no longer initiating gender-affirming medical treatment for minors.
A Near West Side diner known for drawing in Blackhawks fans and players is up for sale.
January may be the coldest time of the year, but Chicago is already looking forward to summer farmers' markets.
A development proposal issued this month calls for the replacement of a building housing a Giordiano's pizzeria in Chicago's Lakeview neighborhood with a new mixed-use building with 28 residential units.
United Airlines flight attendants picketed outside Chicago's Willis Tower Thursday morning as they fought for a new contract.
WSCR-AM, 670 The Score, will begin a simulcast on 104.3 FM next month.
The 31-year-old Puerto Rican artist Bad Bunny took the stage on Sunday dressed in all white, donning a jersey with his last name, Ocasio, and the number 64.
Brad Arnold, the founder and lead singer of the 3 Doors Down has died following "his courageous battle with cancer," the rock band announced Saturday on social media.
Bad Bunny took the stage at halftime for the 2026 Super Bowl. Here's who else performed at Super Bowl 60.
Gamers across the world can now recreate drone strikes in Ukraine from the comfort of their own home, with this newly released game.
The members of Ratboys were teenagers when they met by chance, and now in their 30s, the Chicago band formed by two college friends almost two decades ago appears to be on the brink of something big.
The 45-year-old choreographer and dancer from Humboldt Park reflects on the performance and how he got to be a part of what fans called the “Benito Bowl.”
Chicago aldermen this week will consider $29.2 million in settlements in wrongful convictions linked to disgraced former CPD Det. Reynaldo Guevara.
Talks are intensifying between the Chicago Bears, the village of Arlington Heights, and state leaders as the team seeks to build a new stadium, and sources said state lawmakers are close to a deal to keep the Bears in Illinois.
Tara Molina reports on how the "Big Beautiful Bill" and job cuts at the Internal Revenue Service may impact when taxpayers will receive their refund.
Meteorologist David Yeomans has the latest First Alert Weather forecast.
A Lake County judge on Monday ordered a man and woman held in jail until they face trial for murder in the death of the woman's 8-year-old son.
Some residents have described the smell as similar to chemicals or sewage, some even saying it smelled like burning metal.
Jason Solomon's son, Malakai, 15, was seriously hurt during an off-season football practice last week.
Police said the suspect punched the victim and took their belongings before stomping them in the head.
Police did not say what happened during the interaction between the man and officers.
This is due in part to the new "Big Beautiful Bill" and job cuts at the Internal Revenue Service.
Fewer Chicago kids are getting the dental care they need, and some dentists are blaming Chicago Public Schools.
Cynthia Eason recounted the moment Chicago police officers raided her family's home in 2018.
Water bills could be going up in several Chicago suburbs and other parts of Illinois, as Illinois American Water seeks a rate increase to fund infrastructure improvements.
The case involves a Chicago grandmother, her daughter, and her four grandchildren, who all said that Chicago police officers pointed guns at them during the botched raid.
Some 2026 Winter Olympics athletes say their winning medals are falling apart, coming detached from their ribbons.
The 31-year-old Puerto Rican artist Bad Bunny took the stage on Sunday dressed in all white, donning a jersey with his last name, Ocasio, and the number 64.
Team USA defended its Olympic figure skating team event gold medal on Sunday after Ilia "Quad God" ushered the team to victory at the Milan Cortina 2026 Winter Olympics.
The Seattle Seahawks defeated the New England Patriots Sunday to win the 2026 Super Bowl.
President Trump criticized Team USA freestyle skier Hunter Hess after he and other American athletes at the 2026 Winter Olympics shared their thoughts on U.S. politics.
A Wisconsin woman has been charged in the shooting death of a man last week in Chicago's western suburbs.
Police in the northwest Chicago suburb of Palatine were investigating after someone grabbed a child and took the youngster's cellphone Monday morning.
A man was shot and killed Monday morning in the Austin neighborhood.
A Lake County judge on Monday ordered a man and woman held in jail until they face trial for murder in the death of the woman's 8-year-old son.
Police in Joliet, Illinois, were searching Sunday for a man who held up a cellphone store this weekend.
