I-Team: After Expensive Energy Upgrades, Consumers Struggle To Get Promised Mass Save Rebates
After several months and phone calls, homeowners could not get any answers about why their rebate checks had not arrived.
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After several months and phone calls, homeowners could not get any answers about why their rebate checks had not arrived.
In a change of tune, the head of the Registry of Motor Vehicles admitted to state lawmakers on Tuesday that the state agency misfired during the rollout of a new vehicle inspection program.
It has been 28 years and Willie Bennett is still haunted by the memory of Charles Stuart.
A former Quincy police lieutenant convicted of "double dipping" began a one-year sentence in federal prison on Thursday.
The trustees of a South Boston condo association are scrambling to pay the bills after they say a former property manager disappeared with an estimated $200,000 of funds.
The medical license of a New England psychiatrist with a lengthy history of disciplinary action has been immediately suspended, the WBZ I-Team has learned.
A WBZ I-Team investigation found that home improvement giant Lowe's had a company policy that required customers to pay in full for home improvement contracts before any work began.
Lowe's was requiring consumers to pay 100-percent upfront for home improvements and that violated Massachusetts law.
A new technology allows officers to keep track of a fleeing suspect without the dangerous pursuit.
There is supposed to be a law in place to make sure insurance companies don't jack up premiums after minor accidents.
Several years since implementation, the WBZ-TV I-Team found the Veterans Choice program administered by the Department of Veterans Affairs (VA) continues to have issues.
Gov. Charlie Baker told WBZ-TV the system is "working," but acknowledged there is room for improvement.
It was a frustrating day for some drivers trying to get new inspection systems on their cars.
Sources say Paddock was a guest at the hotel and used the employee ID card of a woman who sources referred to as his wife.
A lawn care company will pay refunds to thousands of customers for abusive and illegal debt collection practices, according to the Massachusetts Attorney General.
A monster winter storm will clash with Arctic air, with major implications for the weather forecast in Massachusetts.
A man crashed a car into the police station in Shrewsbury, Massachusetts, on Monday. Shrewsbury Police Chief Kevin Anderson said that the crash was believed to be intentional.
The northern lights may be seen in Massachusetts tonight as an X-class solar flare could cause a severe geomagnetic storm.
Patriots head coach Mike Vrabel said he doesn't know if receiver Mack Hollins will be back for the AFC Championship.
Police say a car stolen from Boston crashed into a Cambridge biotechnology building on Monday afternoon, seriously injuring someone inside.
As millions of Americans struggle with paying for health care, doctors and health experts discuss how medical care is being eroded by insurers denying necessary tests and treatment, making it "more difficult to be healthy in the United States."
Flu cases are rising rapidly, especially among kids in Boston, where hospitalizations of children under five have increased 150% over the last two weeks.
Four children have died from the flu in Massachusetts so far this season, public health officials say.
Fewer people in Massachusetts are getting their seasonal flu and COVID vaccinations as the number of respiratory infections in the state continues to rise.
Flu is on the rise in Massachusetts, just as people are starting to gather for the holidays.
It took Aaron Braun years to get more than 93,000 Dunkin' rewards points, but after a policy change he's left with a fraction of that.
In the last three years, the Better Business Bureau has received thousands of complaints about GE.
A home baker from Foxboro, Massachusetts is frustrated that the pricy oven she bought from GE wasn't working properly. Attempts to fix it failed.
Eight states have laws making police body cameras mandatory. Massachusetts isn't one of them.
A Massachusetts family got stuck with a bill for a damaged tire on their rental car, even though they bought the extra coverage.
Both the Trump and Healey administrations are using government websites to blame each other for the shutdown.
Which party stands to take more of the blame from voters for the government shutdown? Here's what a new poll says.
A UNH Survey Center/Granite State poll shows John Sununu crushing Scott Brown by 23 points among likely primary voters in New Hampshire.
Seth Moulton said he's running against Sen. Ed Markey because "our party leaders are clinging to that old playbook."
Maine Governor Janet Mills' run for Senate comes with an unusual promise - she will only serve one six-year term.
Boston's Time Out Market, a Fenway food hall that opened less than seven years ago, is now set to close.
Small businesses in Massachusetts are seeing a boom in business thanks to the playoff run by the New England Patriots.
Three Uno Pizzeria & Grill locations in Massachusetts and one in Rhode Island have closed for good.
TJ Maxx has closed its Newbury Street store in Boston less than a decade after it first opened.
Circle Furniture appears to have suddenly closed all of its stores right before Christmas.
Just steps from the water's edge along Lake Winnipesaukee, a spectacular estate mixes modern architecture with breathtaking views.
An innovative craft winery located in downtown Meredith, New Hampshire, Hermit Woods is taking a different approach to winemaking.
Located on the water's edge along New Hampshire's Lake Winnipesaukee, Mill Falls blends elegant luxury with spectacular vistas.
Kohler Store by Supply New England and an interior designer showcases how beauty and functionality can breathe new life into a project.
James Beard-nominated pastry chef and co-founder of Bakey in Boston gives insight on how to make his world-famous babka.
A program that had played in a grand total of 13 bowl games in the 130-some years before coach Curt Cignetti arrived in 2024 went on a historic run en route to a 16-0 season and a national title.
Tobias Harris scored 25 points and Jaylen Brown missed a jumper just before the buzzer, allowing the Detroit Pistons to hold on for a 104-103 win over the Boston Celtics in a matchup of teams with the best records in the Eastern Conference.
The Patriots will travel to Denver to take on the Broncos in the AFC Championship Game.
The first-ever World team for the NBA All-Star Game is already looking loaded, and Celtics star Jaylen Brown has been named one of the participants.
Sunday won't be the first time the Patriots have played a postseason game in Denver, but New England will be hoping the result is better than their past experience in the Mile High City.
A gathering of North Atlantic right whales off Massachusetts over the weekend appears to have set a new monthly record.
A rocketship on a downtown Boston roof is part of the new Winteractive 2026 public art installation.
The overpowering scent of Dunkin' donuts in the air has some Haverhill residents complaining.
Alex Cornwell's display of nearly 300 Christmas inflatables is attracting visitors from around Massachusetts.
Police are looking for whoever opened fire on inflatable Christmas decorations in Bow, New Hampshire.
