I-Team: After Expensive Energy Upgrades, Consumers Struggle To Get Promised Mass Save Rebates
After several months and phone calls, homeowners could not get any answers about why their rebate checks had not arrived.
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After several months and phone calls, homeowners could not get any answers about why their rebate checks had not arrived.
In a change of tune, the head of the Registry of Motor Vehicles admitted to state lawmakers on Tuesday that the state agency misfired during the rollout of a new vehicle inspection program.
It has been 28 years and Willie Bennett is still haunted by the memory of Charles Stuart.
A former Quincy police lieutenant convicted of "double dipping" began a one-year sentence in federal prison on Thursday.
The trustees of a South Boston condo association are scrambling to pay the bills after they say a former property manager disappeared with an estimated $200,000 of funds.
The medical license of a New England psychiatrist with a lengthy history of disciplinary action has been immediately suspended, the WBZ I-Team has learned.
A WBZ I-Team investigation found that home improvement giant Lowe's had a company policy that required customers to pay in full for home improvement contracts before any work began.
Lowe's was requiring consumers to pay 100-percent upfront for home improvements and that violated Massachusetts law.
A new technology allows officers to keep track of a fleeing suspect without the dangerous pursuit.
There is supposed to be a law in place to make sure insurance companies don't jack up premiums after minor accidents.
Several years since implementation, the WBZ-TV I-Team found the Veterans Choice program administered by the Department of Veterans Affairs (VA) continues to have issues.
Gov. Charlie Baker told WBZ-TV the system is "working," but acknowledged there is room for improvement.
It was a frustrating day for some drivers trying to get new inspection systems on their cars.
Sources say Paddock was a guest at the hotel and used the employee ID card of a woman who sources referred to as his wife.
A lawn care company will pay refunds to thousands of customers for abusive and illegal debt collection practices, according to the Massachusetts Attorney General.
A tornado watch is in effect for parts of Massachusetts and New Hampshire today, and severe storms could pop up on the Boston weather radar.
A pregnant suspect is dead after a crash and shooting into a Sturbridge, Massachusetts hotel that left a bystander critically injured.
Haggis is not on the menu in Boston for the World Cup, despite what Gov. Healey told Scotland supporters in a lighthearted social media video.
The World Cup FIFA Fan Festival at Boston's City Hall Plaza will be closed Thursday due to the potential for stormy weather in the forecast.
Scotland's soccer fans are rallying behind one of their own ahead of the team's World Cup match against Morocco at Boston Stadium.
Many people fear that a family history of dementia dooms them to inevitably suffer the condition themselves. But a new tool, the Brain Care Score, shows how lifestyle changes can be beneficial, cutting the risk of dementia.
There was a possible measles exposure at Logan Airport in Boston last week, Massachusetts health officials say.
A new study finds that a simple blood test could predict Alzheimer's disease long before symptoms appear.
The Lone Star tick, which can cause alpha-gal syndrome, is spreading north throughout Massachusetts.
Boston's cold and snowy winter might have an effect on this year's pollen allergy season.
A Massachusetts family thought their Vrbo stay would be protected after they had to cancel their trip to Hawaii due to severe weather. Now they're out $12,000.
A driver from Southboro, Massachusetts struggled for months to unravel a frustrating mix up with his E-ZPass account.
The gunman who allegedly opened fire on passing cars on Memorial Drive in Cambridge, Massachusetts is 46-year-old Tyler Brown from Boston.
There have been four violent attacks in three weeks at Tewksbury Hospital and a state representative is taking the fight to Beacon Hill to give security the non-lethal equipment back.
A family is demanding answers from the Gloucester, Massachusetts school district, after learning their five-year-old son was left alone in a quiet room for nearly half an hour.
Barney Frank, a Democrat who represented Massachusetts in Congress for 32 years, has died. He was 86 years old.
Both the Trump and Healey administrations are using government websites to blame each other for the shutdown.
Which party stands to take more of the blame from voters for the government shutdown? Here's what a new poll says.
A UNH Survey Center/Granite State poll shows John Sununu crushing Scott Brown by 23 points among likely primary voters in New Hampshire.
Seth Moulton said he's running against Sen. Ed Markey because "our party leaders are clinging to that old playbook."
Dozens of Boston bars and restaurants are taking advantage of a new Massachusetts law allowing for a later last call.
We now know when the sales tax holiday is coming to Massachusetts in August.
Gov. Maura Healey said Tuesday that she personally supports bringing back happy hour in Massachusetts.
An Amazon employee is accused of stealing hundreds of items from a warehouse in Bridgewater, Massachusetts.
Clover Food Lab, which has about a dozen vegetarian fast-food restaurants in the Boston area, is closing.
James Beard Award-winning chef and restaurateur Karen Akunowicz has become known for her bold, Italian-inspired cooking and unmistakable culinary voice.
Just a short drive from Newport, the Norman Bird Sanctuary spans 300 acres of fields, forests, and coastal trails with sweeping views and more than six miles of hiking paths.
With a focus on precision craftsmanship and world-class brass instruments, S.E. Shires has become a benchmark for professional musicians seeking exceptional sound and performance.
Complete with vineyard views and seasonally inspired dining, the award-winning LaBelle Winery offers one of New England's most distinctive winery experiences.
With a carefully curated collection of artisan cheeses and specialty foods sourced from around the world, Formaggio Kitchen has been a beloved destination for food lovers for over four decades.
Brandon Valenzuela hit a go-ahead RBI double with two outs in the ninth inning and the Toronto Blue Jays completed a three-game sweep of the Boston Red Sox with a 4-3 win Thursday.
The Boston Bruins announced Thursday that they will hoist Patrice Bergeron's No. 37 to the rafters at TD Garden during a ceremony this season.
The Blue Jays beat the Red Sox 3-0 on Wednesday night after placing scheduled starter Max Scherzer on the injured list.
The Toronto Blue Jays beat the Boston Red Sox 6-1 at Fenway Park on Tuesday night.
Erling Haaland scored his first two World Cup goals and added an assist in his tournament debut to propel Norway to a 4-1 victory over Iraq in Group I.
Haggis is not on the menu in Boston for the World Cup, despite what Gov. Healey told Scotland supporters in a lighthearted social media video.
There have been multiple sightings of a black bear in some unusual locations on the seacoast of New Hampshire and in southern Maine.
There's a smelly situation on the beach in Provincetown, Massachusetts after thousands of squid washed up on shore
Have you ever wondered where all the fish in the New England Aquarium come from? The answer is just down the road in Quincy.
Hopkinton, Massachusetts police are investigating video of a "suspicious" person walking into the middle of a road at night in front of a car.