United Airlines trying out new boarding process to alleviate boarding bottlenecks

United Airlines has a plan to overcome passenger bottlenecks during boarding. United Airlines knows that conundrum all too well, so it's introducing a new boarding process to help. In Economy, people with window seats will board first, followed by those in the middle. Passengers with aisle seats will board last. The new process allows pre-boarding, award tier, and higher-seat class customers to go first. Basic Economy passengers board last. United says it will start the new process on October 26th.

• Oct 17, 2023
• 00:38

United Airlines lifts nationwide ground stop after "technology issue"

Carrier said it has resumed all U.S. flights after a "systemwide" glitch grounded its planes.

• Sep 5, 2023

United Airlines lifts nationwide ground stop after "technology issue"

United Airlines said Tuesday that it has resumed flights after briefly grounding all aircraft in the U.S. at their point of departure due to a "systemwide technology issue."

• Sep 5, 2023
• 00:25

United Airlines becomes first U.S. carrier to add Braille to planes

The airline expects to equip its entire mainline fleet with Braille by the end of 2026.

• Jul 28, 2023

United Airlines gives out vouchers for last week's flight meltdown

United is giving some customers 30,000 miles to book new flights following severe travel disruptions last week.

• Jul 3, 2023

United Airlines CEO blames FAA for canceled and delayed flights

The FAA cancelled and delayed thousands of flights over the weekend amid stormy conditions in the Northeast.

• Jun 28, 2023

United Airlines pilots picket before busy summer season, but strike unlikely

Pilots pushing for higher pay argue that United should reward them for helping the airline survive the coronavirus pandemic.

• May 13, 2023

Man charged with stabbing United Airlines flight attendant

Francisco Severo Torres faces life in prison if convicted of trying to stab a flight attendant and interfering with United Airlines flight crew.

• Mar 7, 2023

More airlines no longer charging families extra to sit together

President Biden recently called on airlines to do away with extra seating charges in his State of The Union Speech.

• Feb 28, 2023

United Airlines to introduce new family friendly seating policy

United Airlines will help families with children under 12 find seats together free of charge

• Feb 21, 2023

United Airlines plane plunges toward Pacific after taking off from Maui

The flight descended as fast as 8,600 feet per minute, according to preliminary data.

• Feb 13, 2023

2 passengers taken to hospital after fire forces United flight to return to San Diego

The New Jersey-bound flight had to return to San Diego International Airport after the fire broke out.

• Feb 7, 2023

Man charged with assaulting crew members during chaotic United Airlines flight

Once the plane landed and he was taken into custody, the man allegedly told authorities that he had taken the hallucinogenic drug psilocybin before boarding the flight.

• Oct 7, 2022

Plane Catches Fire In United Hanger At San Francisco International Airport

A plane has caught fire at a maintenance facility at San Francisco International Airport.

• Jul 31, 2019

Scary Landing After United Flight From California Loses Engine Cover

A United flight made an emergency landing in Honolulu on Tuesday after a piece of the cover came off the plane's right engine, United spokesman Charles Hobart said.

• Feb 14, 2018

Politicians Pile On Airlines, Decry State Of Air Travel After Passenger Incidents

Air travel in the United States has become a combustible mix in which passengers aren't the only ones treated unfairly, senators were told Thursday.

• May 4, 2017

United To Offer Bumped Flyers Up To $10,000 After Video Flap

United Airlines says it will raise the limit — to $10,000 — on payments to customers who give up seats on oversold flights and will increase training for employees as it deals with fallout from the video of a passenger being violently dragged from his seat.

• Apr 27, 2017

Pro Golfer Tweets That United Airlines Broke His Golf Clubs

It just keeps getting worse for United Airlines.

• Apr 25, 2017

United Changes Policy, Crew Can't Displace Seated Passengers

United Airlines is changing a company policy and will no longer allow crew members to displace customers already onboard an airplan

• Apr 16, 2017

United Changes Policy, Crew Can't Displace Seated Passengers

United Airlines is changing a company policy and will no longer allow crew members to displace customers already onboard an airplane.

• Apr 16, 2017

Twitter Users Mock United Over Overbooked Flight Incident

A day after viral videos of a bloodied man being dragged off an overbooked United flight by aviation security fueled criticism of the airline, Twitter users are using the platform to poke fun at the airline's tactics.

• Apr 11, 2017

Video Shows Guards Dragging Passenger Off United Flight

Video shows three security officials dragging a passenger from a United Airlines flight at a Chicago's O'Hare International Airport.

• Apr 10, 2017

Airline Faces Wrath Of Leggings Wearers In Boarding Flap

The social media matter of The Kids in Leggings vs. United snapped to the surface Sunday. That's when one Shannon Watts said on Twitter she had witnessed a gate agent refusing to let two girls board a flight from Denver to Minneapolis because of their leggings.

• Mar 28, 2017

Social Media Goes Nuts After United Airlines Bars Girls From Flight Over Leggings

United Airlines became the target of social media criticism Sunday after a gate agent in Denver reportedly barred girls from boarding a flight to Minneapolis because they were wearing leggings. United Airlines became the target of social media criticism Sunday after a gate agent in Denver reportedly barred girls from boarding a flight to Minneapolis because they were wearing leggings. United Airlines became the target of social media criticism Sunday after a gate agent in Denver reportedly barred girls from boarding a flight to Minneapolis because they were wearing leggings.

• Mar 26, 2017

Pilot Removed From Flight To San Francisco

United Airlines says it's investigating after a pilot was removed from a San Francisco-bound flight before it left Austin, Texas.

• Feb 12, 2017

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