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Robert said a AAA rep told him his membership included covered trip interruption and delay coverage, and that the would reimburse him up to $1500 for accommodations, meal expenses and the cost of substitute transportation. But when he submitted his receipts to AAA, the company rejected his claim. Robert said he had to wait three days to get the tire fixed. So, he submitted receipts to AAA for his hotel and meal costs – a total of $695. But AAA rejected his claim.
Lee claims his Orangevale home has had sewage backups in the yard at least twice a year since he bought the place nine years ago. Now he says it's happening twice a month forcing him to pay plumbers thousands.
Teresa Shepard said she won $5,000 playing a Publisher's Clearing House game, but the company claimed the win was a malfunction. So, does that mean they don't have to pay?
Annie and her husband William were married on September 1st, 2013. A year and a half later, they said their wedding photographer still hasn't delivered two albums and a framed photograph.
While playing soccer in 2013 Anibal Rubina dropped dead, "I took a run, I just boom I fell down on the ground," said Anibal.
The liquid nicotine used in e-cigarettes come in flavors like watermelon and banana split, and some kids think it is candy. Now lawmakers are pushing to make sure the packaging is child safe.
Approaching what could be a bad fire season residents in the foothills are finding out they may not have home insurance for long.
At the end of the school year, Caitlin's mother Elizabeth Perkey says ABC School Portraits which is contracted by the school, has told them time and time again that they'll get the pictures in two weeks. After waiting for the photos since last year Elizabeth says "they could have arrived by Pony Express."
Joan says she was told she had to contact American Airlines for help considering it and U.S. Airways merged but she says American never responded.
Nancy could not call out, because she said someone stole the phone number she's had for 25 years. She said the man on the other end explained to her that he had requested it from his phone carrier Comcast – and got the phone number.
Marilyn Penko was quoted $212 online for her iPad 3. She said she sent it in to Cash For Laptops, but then she got an e-mail saying, they'd only be sending her $31.
Just hours after being dropped off at the groomer, VIP Pets in Marysville, Vanessa's cat Sandy was dead. She said the groomer told her the cat simply became unresponsive and died. But, Vanessa is not sure she buys that explanation.
Pat Rocca has a pigeon problem. The birds have left her walkway stained, feathers stuck to the house and their droppings are everywhere. She paid Albert Filmore $680 to clean up the mess and prevent them from coming back, but says the company didn't finish the job.
Brittany West said she found out by word of mouth Wisteria Gardens in Elk Grove was shutting down for not having the right permits. She says five months out from her big day marrying her fiancé Javier, she saw a Facebook post saying Wisteria Gardens was having problems.
According to attorney Jacqueline Siemens, the legislature saw a need to protect consumers. If you buy from a breeder, defined in California as someone who in a year sells at least twenty puppies or three litters, you have rights if a dog becomes sick within the first 15 days.
Firefighters in the Truckee area are working to get people inside a home along the South Yuba River after the river swelled Sunday afternoon.
This year marks the 16th anniversary of "A Charlie Brown Christmas," with the soundtrack by Vince Guaraldi becoming a musical favorite.
The morning commute will start out mostly dry, but showers will begin to increase late Friday morning as a wet and wintry pattern settles in across Northern California.
Even with rain falling in the foothills, the Victorian Christmas event continued.
Dennis Schroder made a 3-pointer with 2.2 seconds remaining in overtime, lifting the Sacramento Kings to a 125-124 victory over the Houston Rockets.
Sacramento police on Sunday said a thief stole a portion of a public artwork that is located in North Sacramento.
The rider of the electric unicycle was taken to the hospital with moderate injuries.
Sacramento police said the suspect was arrested by the California Highway Patrol in connection with a pursuit and firearm charges.
A man convicted of sexually assaulting a passenger on a Sacramento Regional Transit light rail train was sentenced to 35 years to life in prison, authorities said Monday.
Medical staff at the California International Marathon used a defibrillator to help a runner regain a pulse after she suffered a sudden cardiac arrest halfway through the race on Sunday.
California's commercial Dungeness crab season is set to open on January 5 with limits on the number of commercial traps because of the risk of humpback whale entanglements, authorities said Friday.
The DMV said it is giving Tesla Motors 60 days to address its misleading use of "autopilot," or it could have its dealer license temporarily suspended.
The share of borrowers who are 30-plus days late on paying back their loans is now at 11%.
As more families in Northern California turn to charities for a helping hand this holiday season, the Salvation Army is facing one of its busiest years yet.
California's public health department said one person has died and several others have suffered severe liver damage due to eating toxic mushrooms that were foraged.
Dennis Schroder made a 3-pointer with 2.2 seconds remaining in overtime, lifting the Sacramento Kings to a 125-124 victory over the Houston Rockets.
Deni Avdija had 24 points, 10 assists and seven rebounds and the Portland Trail Blazers beat the Sacramento Kings 98-93 on Saturday night to sweep a home-and-home series.
Sacramento Kings center Domantas Sabonis will miss another month due to a left knee injury.
The Sonora High School football team was undefeated this season and their celebration Thursday evening, taking their on-the-field title to the streets of their home downtown, was fit for champions.
Deni Avdija made two free throws with 1.5 seconds left in overtime for the last of his 35 points, and the Portland Trail Blazers outlasted the Sacramento Kings 134-133 on Thursday night to open a home-and-home set.
If caught and seized, it would be the third Venezuelan tanker taken by the U.S. this month.
The episode has deepened concerns that had already emerged from the Justice Department's much-anticipated document release.
It's the second time in recent weeks that the United States has interdicted a tanker, and it comes amid a large U.S. military build-up in Latin America.
The dog days are over for one Sacramento County employee who's being walked off the job this month.
The Justice Department released thousands of new photos and records on Jeffrey Epstein on Friday, but at least 550 pages in the documents were fully redacted.
Millions of people with an Affordable Care Act health plan face a massive jump in premiums next year — this chart shows just how much.
A steady stretch of nonstop fog over the last couple of weeks isn't just dampening moods, it may be taking a toll on physical health as well.
California's public health department said one person has died and several others have suffered severe liver damage due to eating toxic mushrooms that were foraged.
The plan is to embed street medicine training directly into residency programs across multiple hospitals.
Consumers with the imported pans should throw them away due to the severe health risks posed by lead, the agency warns.
Finding the perfect dress isn't easy, but now, selling them could become a lot more challenging.
This weekend, Placer County is hosting its annual Sip Into Spring event, offering free or discounted tastings at more than 20 wineries along what's known as the Placer Wine Trail.
From fruits and veggies to car parts, economists project that businesses will pass along the cost of the tariffs to customers.
An economic blackout was underway Friday as activists nationwide encouraged people not to spend their money at large corporations, retailers and fast-food chains for 24 hours.
San Joaquin County's retail theft reporting app has only been around for six months and is already bringing a sense of calmness to local business owners.
President Trump and Gov. Gavin Newsom have made several different claims about California gas prices. Here's what we found.
This year-long investigation provides an unprecedented look at California's one-party supermajority legislature through the eyes of grieving parents who discover how California lawmakers kill popular bills by not voting.
This year-long investigation by CBS News California investigative correspondent Julie Watts examines the many components of California's new tougher-on-crime law.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
The California Highway Patrol captain accused of workers' compensation fraud was the commander in charge of the fatal Mahaney Park shootout in Roseville, three officers who worked under him at the time of the shootout said.
CBS13 and the Call Kurtis consumer investigative team devised an idea on how to lower what consumers owe on their credit cards -- and it begins with a simple phone call.
No one wants to think about death. However, it's important to plan on what happens to your digital assets after you die.
After spending $18,000 on waterproof laminate floors, a Natomas couple spotted damage after the first cleaning.
More than a year after Hai Pham canceled the trial membership, he kept getting charged every month for it.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
More than two dozen structures were destroyed in a wildfire in the eastern Sierra Nevada mountains on Wednesday afternoon, officials said.
Clean-up has started in Chinese Camp after the TCU September Lightning Complex Fire ripped through the Gold Rush town earlier this month.
The fires burning in Calaveras and Tuolumne County caused air quality officials to issue a smoke advisory, warning people that the air quality may be unhealthy for sensitive groups.
The TCU Lightning Complex fires have burned nearly 14,000 acres in Central California, but in a Saturday update, Cal Fire said containment was at 42%.
A vegetation fire near El Dorado Hills broke out on Labor Day, quickly growing in size and prompting evacuations, officials said.
A Sacramento County dog picked up thousands of miles from home after he went missing five years ago was reunited with his family on Wednesday.
What started as a suspicious circumstances call for Rancho Cordova police ended with a newborn surprise.
A once-empty lot behind Church of the Cross in north Modesto now hosts a thriving community garden with more than 140 plots and growers from across the globe.
A Sacramento-area middle school history and English teacher is in the running to win big as America's Favorite Teacher, a title her students think she is more than worthy of being awarded.
Junior Romello Bruhn of Woodland Christian High School is closer than ever to scoring 3,000 career points, something only 13 high school athletes have accomplished in California state history.
This year marks the 16th anniversary of "A Charlie Brown Christmas," with the soundtrack by Vince Guaraldi becoming a musical favorite.
Even with rain falling in the foothills, the Victorian Christmas event continued.
Firefighters in the Truckee area are working to get people inside a home along the South Yuba River after the river swelled Sunday afternoon.
Here's a look at the weather forecast Sunday night.
A search is on for a vehicle involved in a deadly hit-and-run crash in Elk Grove Saturday night, police said.