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Robert said a AAA rep told him his membership included covered trip interruption and delay coverage, and that the would reimburse him up to $1500 for accommodations, meal expenses and the cost of substitute transportation. But when he submitted his receipts to AAA, the company rejected his claim. Robert said he had to wait three days to get the tire fixed. So, he submitted receipts to AAA for his hotel and meal costs – a total of $695. But AAA rejected his claim.
Lee claims his Orangevale home has had sewage backups in the yard at least twice a year since he bought the place nine years ago. Now he says it's happening twice a month forcing him to pay plumbers thousands.
Teresa Shepard said she won $5,000 playing a Publisher's Clearing House game, but the company claimed the win was a malfunction. So, does that mean they don't have to pay?
Annie and her husband William were married on September 1st, 2013. A year and a half later, they said their wedding photographer still hasn't delivered two albums and a framed photograph.
While playing soccer in 2013 Anibal Rubina dropped dead, "I took a run, I just boom I fell down on the ground," said Anibal.
The liquid nicotine used in e-cigarettes come in flavors like watermelon and banana split, and some kids think it is candy. Now lawmakers are pushing to make sure the packaging is child safe.
Approaching what could be a bad fire season residents in the foothills are finding out they may not have home insurance for long.
At the end of the school year, Caitlin's mother Elizabeth Perkey says ABC School Portraits which is contracted by the school, has told them time and time again that they'll get the pictures in two weeks. After waiting for the photos since last year Elizabeth says "they could have arrived by Pony Express."
Joan says she was told she had to contact American Airlines for help considering it and U.S. Airways merged but she says American never responded.
Nancy could not call out, because she said someone stole the phone number she's had for 25 years. She said the man on the other end explained to her that he had requested it from his phone carrier Comcast – and got the phone number.
Marilyn Penko was quoted $212 online for her iPad 3. She said she sent it in to Cash For Laptops, but then she got an e-mail saying, they'd only be sending her $31.
Just hours after being dropped off at the groomer, VIP Pets in Marysville, Vanessa's cat Sandy was dead. She said the groomer told her the cat simply became unresponsive and died. But, Vanessa is not sure she buys that explanation.
Pat Rocca has a pigeon problem. The birds have left her walkway stained, feathers stuck to the house and their droppings are everywhere. She paid Albert Filmore $680 to clean up the mess and prevent them from coming back, but says the company didn't finish the job.
Brittany West said she found out by word of mouth Wisteria Gardens in Elk Grove was shutting down for not having the right permits. She says five months out from her big day marrying her fiancé Javier, she saw a Facebook post saying Wisteria Gardens was having problems.
According to attorney Jacqueline Siemens, the legislature saw a need to protect consumers. If you buy from a breeder, defined in California as someone who in a year sells at least twenty puppies or three litters, you have rights if a dog becomes sick within the first 15 days.
President Trump defended his first year back in office in his 2026 State of the Union address, touting his record on immigration, the economy, tariffs and more.
Federal immigration agents arrested 261 DACA recipients during the first 10 months of the second Trump administration, according to statistics shared with Congress.
Mayor Kevin McCarty announced a popular midtown business is expanding to fill the old riverfront Rio City Cafe site, which suddenly closed in 2024 in a dispute with the city.
Wildlife officials say a Sierra Nevada red fox was detected in the Lake Tahoe basin for the first time in decades.
An investigation is underway at a Northern California prison after a man died earlier this week, officials said.
Mayor Kevin McCarty announced a popular midtown business is expanding to fill the old riverfront Rio City Cafe site, which suddenly closed in 2024 in a dispute with the city.
Jalisco New Generation Cartel leader "El Mencho" was killed over the weekend during a Mexican military operation. The cartel boss has a connection to California's capital city that dates back decades.
Handwritten notes reveal more about the man now facing federal and state charges for trying to get inside Ash Wednesday mass in Sacramento with a loaded gun.
Authorities are investigating after a man was fatally shot Friday night in Sacramento's South Natomas.
A celebration of African American pioneers in science and technology was held in Sacramento. It comes at a time when there's a growing demand for more workers with high-tech skills.
This week's avalanche north of California's Lake Tahoe has become the deadliest in the state's recorded history. Here are the warning signs experts say you should recognize to avoid avalanche danger.
The California Highway Patrol said the three men were fixing a tire chain on the side of Highway 50 when they were struck by a driver who had lost control of his vehicle. All three suffered major injuries and were taken to the hospital.
The CEO of the California High-Speed Rail Authority was arrested earlier this month in Folsom on suspicion of domestic battery, officials said Monday.
The Sacramento region has the third-highest DUI rate in the nation. Now, state lawmakers are considering a new booze ban to prevent any more tragedies.
With so many candidates and no clear frontrunner in California's governor's race, two Republicans now lead in the polls in this heavily Democratic state, raising the question: Could the primary election lead to a Republican-versus-Republican runoff?
Russell Westbrook scored 25 points, and Precious Achiuwa had 22 points and 12 rebounds as the Sacramento Kings snapped a 16-game losing streak — the longest in franchise history — with a 123-114 victory over the Memphis Grizzlies.
Through a sudden death overtime goal, the U.S. men's hockey team is golden over Canada.
Victor Wembanyama had 28 points and 15 rebounds, and the San Antonio Spurs beat the Sacramento Kings 139-122 for their eighth straight win and a sweep of their two games in Austin.
Team USA added another gold medal to its tally on Sunday, when the U.S. men's hockey team beat Team Canada.
The U.S. men's hockey team will face Canada on Sunday for the gold medal. The U.S. men have not won gold in the Olympics since the "Miracle on Ice" team in 1980.
Federal immigration agents arrested 261 DACA recipients during the first 10 months of the second Trump administration, according to statistics shared with Congress.
During his State of the Union, President Trump honored several service members and an Olympic athlete with awards that included the Purple Heart, the Congressional Medal of Honor, the Legion of Merit and the Medal of Freedom.
CBS News fact checked President Trump's 2026 State of the Union address, and Virginia Gov. Abigail Spanberger's Democratic response.
President Trump defended his first year back in office in his 2026 State of the Union address, touting his record on immigration, the economy, tariffs and more.
Virginia Gov. Abigail Spanberger delivered the Democratic response to President Trump's State of the Union address Tuesday night as the party attempts to counter the president's message.
Here's what to know about TrumpRx, including how it works, who can use it, and how much money it can save.
Health officials in the East Bay said a man has died from consuming toxic wild mushrooms, amid an ongoing spike in mushroom-related poisonings throughout California.
Health officials in Napa County confirmed Wednesday that a child has been diagnosed with measles in the county's first case in nearly 15 years.
The Harmony Health Street Medicine team spends their days visiting encampments and connecting with vulnerable people, meeting them where they are and offering care outside of a clinic and without barriers.
Kaiser Permanente has reached a lawsuit settlement over alleged patient data breaches involving Kaiser websites and mobile applications, with members eligible to receive a payment from a $46 million settlement fund, the health care giant announced.
Finding the perfect dress isn't easy, but now, selling them could become a lot more challenging.
This weekend, Placer County is hosting its annual Sip Into Spring event, offering free or discounted tastings at more than 20 wineries along what's known as the Placer Wine Trail.
From fruits and veggies to car parts, economists project that businesses will pass along the cost of the tariffs to customers.
An economic blackout was underway Friday as activists nationwide encouraged people not to spend their money at large corporations, retailers and fast-food chains for 24 hours.
San Joaquin County's retail theft reporting app has only been around for six months and is already bringing a sense of calmness to local business owners.
President Trump and Gov. Gavin Newsom have made several different claims about California gas prices. Here's what we found.
This year-long investigation provides an unprecedented look at California's one-party supermajority legislature through the eyes of grieving parents who discover how California lawmakers kill popular bills by not voting.
This year-long investigation by CBS News California investigative correspondent Julie Watts examines the many components of California's new tougher-on-crime law.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
The California Highway Patrol captain accused of workers' compensation fraud was the commander in charge of the fatal Mahaney Park shootout in Roseville, three officers who worked under him at the time of the shootout said.
CBS13 and the Call Kurtis consumer investigative team devised an idea on how to lower what consumers owe on their credit cards -- and it begins with a simple phone call.
No one wants to think about death. However, it's important to plan on what happens to your digital assets after you die.
After spending $18,000 on waterproof laminate floors, a Natomas couple spotted damage after the first cleaning.
More than a year after Hai Pham canceled the trial membership, he kept getting charged every month for it.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
A man has been arrested and charged in connection with the Tiger Fire that burned 118 acres in California's Amador County last summer and forced evacuations near Pioneer.
A major home developer is rethinking how communities are built in wildfire-prone areas and the future is taking shape in El Dorado County.
San Joaquin County secured a grant aimed at helping to build a wildfire protection plan for the entire county.
More than two dozen structures were destroyed in a wildfire in the eastern Sierra Nevada mountains on Wednesday afternoon, officials said.
Clean-up has started in Chinese Camp after the TCU September Lightning Complex Fire ripped through the Gold Rush town earlier this month.
A Sacramento County dog picked up thousands of miles from home after he went missing five years ago was reunited with his family on Wednesday.
What started as a suspicious circumstances call for Rancho Cordova police ended with a newborn surprise.
A once-empty lot behind Church of the Cross in north Modesto now hosts a thriving community garden with more than 140 plots and growers from across the globe.
A Sacramento-area middle school history and English teacher is in the running to win big as America's Favorite Teacher, a title her students think she is more than worthy of being awarded.
Junior Romello Bruhn of Woodland Christian High School is closer than ever to scoring 3,000 career points, something only 13 high school athletes have accomplished in California state history.
Here's a look at the weather forecast Wednesday afternoon.
An Oakdale resident has been flown to a burn unit after a fire tore through her mobile home late Tuesday night.
The hornet is Sacramento State University's mascot, but a new resident might make a run for its money.
Farmington, a small town in San Joaquin County, is facing a major fire department issue with their battalion chief recently resigning and the county launching an ad-hoc committee.
New efforts are underway to encourage more people to use public transit in Sacramento. Sacramento Regional Transit is looking at ways to make it safer and easier to walk or bike to its bus and train stops.