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Robert said a AAA rep told him his membership included covered trip interruption and delay coverage, and that the would reimburse him up to $1500 for accommodations, meal expenses and the cost of substitute transportation. But when he submitted his receipts to AAA, the company rejected his claim. Robert said he had to wait three days to get the tire fixed. So, he submitted receipts to AAA for his hotel and meal costs – a total of $695. But AAA rejected his claim.
Lee claims his Orangevale home has had sewage backups in the yard at least twice a year since he bought the place nine years ago. Now he says it's happening twice a month forcing him to pay plumbers thousands.
Teresa Shepard said she won $5,000 playing a Publisher's Clearing House game, but the company claimed the win was a malfunction. So, does that mean they don't have to pay?
Annie and her husband William were married on September 1st, 2013. A year and a half later, they said their wedding photographer still hasn't delivered two albums and a framed photograph.
While playing soccer in 2013 Anibal Rubina dropped dead, "I took a run, I just boom I fell down on the ground," said Anibal.
The liquid nicotine used in e-cigarettes come in flavors like watermelon and banana split, and some kids think it is candy. Now lawmakers are pushing to make sure the packaging is child safe.
Approaching what could be a bad fire season residents in the foothills are finding out they may not have home insurance for long.
At the end of the school year, Caitlin's mother Elizabeth Perkey says ABC School Portraits which is contracted by the school, has told them time and time again that they'll get the pictures in two weeks. After waiting for the photos since last year Elizabeth says "they could have arrived by Pony Express."
Joan says she was told she had to contact American Airlines for help considering it and U.S. Airways merged but she says American never responded.
Nancy could not call out, because she said someone stole the phone number she's had for 25 years. She said the man on the other end explained to her that he had requested it from his phone carrier Comcast – and got the phone number.
Marilyn Penko was quoted $212 online for her iPad 3. She said she sent it in to Cash For Laptops, but then she got an e-mail saying, they'd only be sending her $31.
Just hours after being dropped off at the groomer, VIP Pets in Marysville, Vanessa's cat Sandy was dead. She said the groomer told her the cat simply became unresponsive and died. But, Vanessa is not sure she buys that explanation.
Pat Rocca has a pigeon problem. The birds have left her walkway stained, feathers stuck to the house and their droppings are everywhere. She paid Albert Filmore $680 to clean up the mess and prevent them from coming back, but says the company didn't finish the job.
Brittany West said she found out by word of mouth Wisteria Gardens in Elk Grove was shutting down for not having the right permits. She says five months out from her big day marrying her fiancé Javier, she saw a Facebook post saying Wisteria Gardens was having problems.
According to attorney Jacqueline Siemens, the legislature saw a need to protect consumers. If you buy from a breeder, defined in California as someone who in a year sells at least twenty puppies or three litters, you have rights if a dog becomes sick within the first 15 days.
Republic FC's future home at the Railyards is expanding in an effort to transform and enhance fans' match-day experience.
The university defended the selection process but said concerns created a "significant distraction from the issues."
SMF says it's aware of reports that ICE agents are being used to assist TSA at other airports during this time but noted that it has no plans to use ICE for support.
Chicano artist and muralist Carlos Lopez marched with Chavez as a child. He said he was shocked to hear the recent sexual assault allegations that have the late labor leader's legacy under scrutiny.
The body of a 19-year-old man who went missing in the Truckee River near the California and Nevada state line on Saturday has been found, authorities said.
SMF says it's aware of reports that ICE agents are being used to assist TSA at other airports during this time but noted that as of Monday, it has no plans to use federal immigration officials for support.
Parts of Downtown Sacramento have sidewalks that are 150 years old, and next week, city leaders will consider spending more than $1 million to help restore them.
A teachers' strike at the Natomas Unified School District in Sacramento ended Thursday morning, after both sides announced a tentative agreement.
There's a push to start charging property owners who have vacant buildings or undeveloped land in Sacramento, but some are concerned that new fees could discourage development.
More than a dozen people have been killed by cars so far this year on Sacramento streets, and on Tuesday night, the city council debated what can be done to reduce future fatalities.
Lawmakers in the California state legislature said they are moving to designate "Farmworkers Day" as a state holiday following sexual abuse allegations against Cesar Chavez.
A Chilean national on Monday pleaded guilty to a string of bank and ATM robberies for his role in a robbery crew using sophisticated tactics to steal more than $5 million in California, Oregon and Washington, prosecutors announced on Tuesday.
Serious allegations against late labor leader and civil rights activist Cesar Chavez have prompted the union he co-founded to abstain from this year's Cesar Chavez Day activities.
San Jose, Livermore, Napa, Concord, and many other inland areas will be within reach of the 90° mark, which would either tie or break all-time record warm temperatures for March. The reason? A strong area of high pressure is building overhead.
The war with Iran is now leading to growing concerns among California farmers over a fertilizer shortage, with many fertilizing products coming from shipments that are stuck in the Persian Gulf. tuck in the Persian Gulf.
Republic FC's future home at the Railyards is expanding in an effort to transform and enhance fans' match-day experience.
It was a packed house at Sutter Health Park for the fifth battle between the Sacramento River Cats and the San Francisco Giants.
Malik Monk scored 10 of his 32 points in the final five minutes, Devin Carter made a pair of clutch free throws with 6.6 seconds remaining and the Sacramento Kings held off the Brooklyn Nets 126-122.
A dispute over a youth baseball contract in Ceres escalated into a physical confrontation between league leaders and a city employee, raising questions about control of a long-standing community program and potential changes to its funding.
Rookie VJ Edgecombe scored a career high 38 points with 11 assists, and Justin Edwards added 32 points as the 76ers beat the Sacramento Kings 139-118.
The Senate is closing in on a deal to fund the bulk of the Department of Homeland Security and end the partial government shutdown that has stretched for six weeks.
Chicano artist and muralist Carlos Lopez marched with Chavez as a child. He said he was shocked to hear the recent sexual assault allegations that have the late labor leader's legacy under scrutiny.
Federal officers conducted an immigration operation inside a terminal at San Francisco International Airport Sunday night, officials confirmed.
A CBS News analysis of Los Angeles County hospice records found indications of fraud are growing. The House Oversight Committee is now investigating.
Senate talks aimed at ending the 38-day DHS shutdown hit a new roadblock after President Trump called on Republicans to hold out for passage of the SAVE America Act.
Food containing norovirus may smell and taste normal but still cause serious illness if consumed, FDA warns.
HHS Secretary RFK Jr. wants the popular coffee chains to prove their surgery drinks are safe for teens and suggested the Trump administration could place limits on your cup of coffee.
Public health officials say they've confirmed two cases of measles in Sacramento County.
Multiple elephant seal pups along the Northern California coast have tested positive for the deadly avian influenza, or bird flu, according to new research from the University of California.
Here's what to know about TrumpRx, including how it works, who can use it, and how much money it can save.
Finding the perfect dress isn't easy, but now, selling them could become a lot more challenging.
This weekend, Placer County is hosting its annual Sip Into Spring event, offering free or discounted tastings at more than 20 wineries along what's known as the Placer Wine Trail.
From fruits and veggies to car parts, economists project that businesses will pass along the cost of the tariffs to customers.
An economic blackout was underway Friday as activists nationwide encouraged people not to spend their money at large corporations, retailers and fast-food chains for 24 hours.
San Joaquin County's retail theft reporting app has only been around for six months and is already bringing a sense of calmness to local business owners.
President Trump and Gov. Gavin Newsom have made several different claims about California gas prices. Here's what we found.
This year-long investigation provides an unprecedented look at California's one-party supermajority legislature through the eyes of grieving parents who discover how California lawmakers kill popular bills by not voting.
This year-long investigation by CBS News California investigative correspondent Julie Watts examines the many components of California's new tougher-on-crime law.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
The California Highway Patrol captain accused of workers' compensation fraud was the commander in charge of the fatal Mahaney Park shootout in Roseville, three officers who worked under him at the time of the shootout said.
CBS13 and the Call Kurtis consumer investigative team devised an idea on how to lower what consumers owe on their credit cards -- and it begins with a simple phone call.
No one wants to think about death. However, it's important to plan on what happens to your digital assets after you die.
After spending $18,000 on waterproof laminate floors, a Natomas couple spotted damage after the first cleaning.
More than a year after Hai Pham canceled the trial membership, he kept getting charged every month for it.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
Six months after a California wildfire destroyed dozens of homes in the Tuolumne County community of Chinese Camp, officials say debris removal is now complete and properties are being returned to their owners.
A man has been arrested and charged in connection with the Tiger Fire that burned 118 acres in California's Amador County last summer and forced evacuations near Pioneer.
A major home developer is rethinking how communities are built in wildfire-prone areas and the future is taking shape in El Dorado County.
San Joaquin County secured a grant aimed at helping to build a wildfire protection plan for the entire county.
More than two dozen structures were destroyed in a wildfire in the eastern Sierra Nevada mountains on Wednesday afternoon, officials said.
A Sacramento County dog picked up thousands of miles from home after he went missing five years ago was reunited with his family on Wednesday.
What started as a suspicious circumstances call for Rancho Cordova police ended with a newborn surprise.
A once-empty lot behind Church of the Cross in north Modesto now hosts a thriving community garden with more than 140 plots and growers from across the globe.
A Sacramento-area middle school history and English teacher is in the running to win big as America's Favorite Teacher, a title her students think she is more than worthy of being awarded.
Junior Romello Bruhn of Woodland Christian High School is closer than ever to scoring 3,000 career points, something only 13 high school athletes have accomplished in California state history.
The plan is now for the stadium to seat more than 20,000 people, Sacramento Republic FC announced Tuesday.
A 13-square-mile watershed in Stanislaus County that distributes water to farmers is seeking help from engineers to keep up with dam standards set in California.
Dominic Garcia reports
Chicano artist and muralist Carlos Lopez marched with Chavez as a child. He said he was shocked to hear the recent sexual assault allegations that have the late labor leader's legacy under scrutiny.
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