Southwest says holiday debacle will cost it $800 million
Losses from refunds and cancellations exceed net profit Southwest made in first nine months of year.
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Losses from refunds and cancellations exceed net profit Southwest made in first nine months of year.
Southwest's initial offer of vouchers for canceled flights violated its contract of carriage, passenger alleges.
Carrier said flights are back on track after travel woes, but concedes it is "inundated" with lost luggage.
Carrier expects to resume normal operations Friday after canceling more than 13,000 trips following the huge winter storm.
Southwest Airlines' scheduling software caused a "snowball effect" after initial weather-related disruptions, a pilot said.
Embattled carrier on Thursday cancels more than 2,000 additional flights, as airline executives offer profuse apologies.
Carrier cancelled more than 60% of its flights Tuesday after giant winter storm, with federal airline regulators pledging to investigate.
Rochester Hills resident Jim Bishop, who was sitting in an aisle seat, said the whole plane shook from the collision.
Southwest Airlines is asking travelers to arrive at least two hours before their scheduled departures as technical issues are forcing it to process customers manually.
Southwest Airlines will provide the first non-stop flight between Detroit Metropolitan Airport and Dallas Love Field starting Aug. 9.
Beats Music streaming service will now be available on select Southwest Airlines flights.
Bob Diener, co-founder of Hotels.com and president and co-founder of Getaroom.com, shares 10 tips on how to save money on airfare.
Plan your next flight with this year's Air Quality Ratings to find the United States' best airlines.
The following are five tips for traveling during Thanksgiving weekend that will make your life easier.
The latest staffing, leadership and boardroom news from Michigan's technology-focused companies, institutions and groups
The checks were ordered after Friday's incident in which a five-foot hole ripped open on one of the planes, forcing an emergency landing.
A woman who worked for former University of Michigan head football coach Sherrone Moore is no longer employed by the school.
A man has died as a result of injuries sustained when he became stuck in a car hauler along Gratiot Avenue in Eastpointe.
A fatal traffic accident on southbound Interstate 275 early Thursday snarled traffic in the Novi and Livonia areas.
Highlands Detroit sits on the 71st and 72nd floors atop the historic Renaissance Center.
Officials and activists from across Southeast Michigan were in downtown Detroit on Wednesday, condemning the air strike on Iran.
A fatal traffic accident on southbound Interstate 275 early Thursday snarled traffic in the Novi and Livonia areas.
The Pontiac School District said a teacher "no longer works for the district" in the aftermath of a video that appeared to show a verbal confrontation with a student.
A woman who worked for former University of Michigan head football coach Sherrone Moore is no longer employed by the school.
A man has died as a result of injuries sustained when he became stuck in a car hauler along Gratiot Avenue in Eastpointe.
Highlands Detroit sits on the 71st and 72nd floors atop the historic Renaissance Center.
For the first time in 15 years, Stellantis is not issuing a profit-sharing distribution to UAW-represented employees.
Union Vice President Laura Dickerson confirmed that the worker, TJ Sabula, "has no discipline on his record."
Some General Motors employees are taken aback by this year's profit-sharing checks, with it being $4,000 less than the previous one.
While many assume a "harsh" winter, or this bone-chilling, sustained cold, is the enemy of asphalt, the real culprit is temperature fluctuation.
In Metro Detroit, drivers are paying about $2.90 per gallon, which is 2 cents less than last week and 29 cents less than at the same time last year.
Actor and filmmaker Bruce Campbell told fans that he is in treatment for cancer and will cancel some upcoming public appearances.
Faster Horses, a multi-day country music festival, will not return this summer to Michigan International Speedway.
Hillary Knight, Megan Keller and Jack and Quinn Hughes made a surprise appearance during "Heated Rivalry" star Connor Storrie's opening monologue on "SNL."
Singer-songwriter Neil Sedaka, known for his hits like "Laughter in the Rain," "Breaking Up is Hard to Do" and "Calendar Girl," has died.
A 19th-century George Méliès film, thought to be long lost, has been found among a box of brittle movie reels that a Michigan donor brought to the Library of Congress, officials said.
Officials and activists from across Southeast Michigan were in downtown Detroit on Wednesday, condemning the air strike on Iran.
NBA Hall of Famer Chauncey Billups and former player Damon Jones are among 31 people charged in the federal case. They have pleaded not guilty.
Holtz coached Notre Dame from 1986 to 1996, winning 100 games with the school, including a 12-0 national title-winning season in 1988.
Oregon food manufacturer Ajinomoto expands an earlier recall of frozen and ready-to-eat products over glass contamination.
A network of satellites supported 300 rescues across the U.S. and its surrounding waters in 2025, the National Oceanic and Atmospheric Administration said.
Tests of dozens of baby formulas by Consumer Reports found that nearly half contained potentially dangerous chemicals.
Henry Ford Health and Teamsters Local 332 remain locked in a labor dispute over a nurses' contract.
Detroit Mayor Mary Sheffield on Monday appointed former Dearborn Public Health Officer Ali Abazeed as Detroit's new chief public health officer.
Lawmakers say Green Alerts won't just help bring veterans to safety, but also national guard and active service members.
USALESS.COM is recalling its Rhino Choco VIP 10X product due to the undeclared presence of Tadalafil, which is the active ingredient in Cialis.
A woman who worked for former University of Michigan head football coach Sherrone Moore is no longer employed by the school.
NBA Hall of Famer Chauncey Billups and former player Damon Jones are among 31 people charged in the federal case. They have pleaded not guilty.
Holtz coached Notre Dame from 1986 to 1996, winning 100 games with the school, including a 12-0 national title-winning season in 1988.
Jaylon Tyson scored 22 points, James Harden added 18 and the Cleveland Cavaliers avenged a recent loss in Detroit by beating the East-leading Pistons 113-109 despite playing without injured star Donovan Mitchell.
This past weekend was filled with the NCAA indoor track championships, including the Ivy League Championships held at the Nike Track at the Armory in New York City.
As Women's History Month kicks off, Donna Murray-Brown, the new president and CEO of Inforum, appears on Michigan Matters.
Penske, a business and racing legend, turns 89 on Feb. 20 and is celebrating his 60th year in racing during 2026.
Claressa Shields talks about giving back to the community and her efforts to increase equity for women in sports.
The roundtable discusses the impact of the high-profile game for advertisers, including Detroit-based Rocket and Redfin.
Could a new entertainment tax and a new sales tax be ahead for the Motor City?
A man died after becoming trapped in a car hauler Wednesday night in Eastpointe, Michigan.
A man is dead in the aftermath of an accident involving a car hauler. A second arrest has been made in the Oakland University stabbing. Those headlines, other top stories and weather are in our news brief.
Good morning! Starting off with a soggy morning. Rain with areas of dense fog before 10am. High this afternoon should reach near 44. East northeast wind 6 to 9 mph. Warming trend continues with 60's on the way Friday!
The measure, which would have blocked President Trump from continuing military force against Iran, fell short of the simple majority needed to advance.
Highlands Detroit opened its doors in 2019 atop the historic General Motors Renaissance Center, and as the RenCen embarks on a major renovation project, the restaurant has announced its closing date.