Americans to spend big this holiday despite gloomy economic views
Visa predicts Americans will spend an average of $736 on holiday gifts in 2025, a 10% increase from the $669 reported last year.
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Visa predicts Americans will spend an average of $736 on holiday gifts in 2025, a 10% increase from the $669 reported last year.
The National Retail Federation expects about 17% of sales to be returned this year.
Retailers are turning to what's called "algorithmic commerce," which tracks your searches and preferences and uses them to recommend items for you.
Analysis released Wednesday by the Ann Arbor-based American Customer Satisfaction Index showed growing demand cut customer service levels and satisfaction with online retail in the 2013 holiday shopping season -- even as satisfaction rose for traditional brick-and-mortar retail.
The latest staffing, leadership and boardroom news from Michigan's technology-focused companies, institutions and groups
Luxury shoppers are more likely to use mobile channels when shopping but are slightly less satisfied with e-commerce overall, according to the Luxury E-Retail Satisfaction Index released today by the Ann Arbor-based customer experience analytics firm ForeSee.
Compuware Corp.'s new report explores the correlation of poor application performance on e-commerce revenues, customer loyalty and brand image
Made from the Heart Custom Designs, started by Debbie and Tony LaJoice of Linden, recently launched a new e-commerce Web site. The Fenton digital marketing agency 3Sixty Interactive was responsible for the design and development of the new site, which facilitates the sale of bridal shower kits, baby shower kits, and unique handmade gifts.
Brand Labs, an e-commerce studio specializing in custom design and development for the Volusion shopping platform, has introduced a revenue-tracking app for Android mobile users: Volusion Snapshot.
Two e-commerce and Web site development firms, Ann Arbor-based Grand River and Milwaukee-based Zeon Solutions, Wednesday announced thier merger.
The Michigan Economic Development Corp. issued a Request for Proposal seeking a contractor to partner in its e-commerce Web site, puremichiganstore.com, which sells merchandise carrying the Pure Michigan brand.
Uniform Country, an e-commerce retailer of medical scrubs, has joined the growing trend of online merchants hosting their storefronts on a managed cloud by selecting Michigan-based managed data center operator Online Tech to host their online retail website and database.
The Detroit-based disposable dental supply company AVO Dental Supplies has just launched a new Web site that was developed and built by the Sterling Heights-based digital advertising agency Aqaba Technologies' team of Web experts.
Ann Arbor-based Nexcess, an e-commerce Web hosting company and official Magento hosting provider, has announced the expansion of its Magento Web hosting product line at the company's United Kingdom facilities.
The Traverse City e-commerce company White Pine Marketing LLC, said Tuesday it had aunched a new Web site for consumer electronics.
Ann Arbor e-commerce developer Grand River Wednesday announced two client wins: Family Christian Stores to design and develop a new e-commerce system, and a Web site for Gander Mountain Academy, new professional firearms training centers in Gander Mountain stores.
Ann Arbor-based Grand River, an e-commerce development and integration service provider, announced a collaboration with Pitney Bowes Inc. to integrate Magento platform extensions with Pitney Bowes's ClearPath international e-commerce and logistics service.
Ann Arbor-based e-commerce developers Grand River announced the launch of an e-commerce site for Auburn Hills-based Vantage Point Concepts LLC.
Dell and QVC respectively lead the Web and mobile performers on the User Experience Index compiled by Compuware's Gomez Web performance management division.
A Delta Air Lines flight bound for Puerto Vallarta, Mexico, from Detroit on Sunday was diverted to Alabama due to "civil unrest" in the region, according to a company spokesperson.
A local animal outreach group has helped a Detroit man and his dogs get off the streets and into a new home.
A 51-year-old man is dead after he was hit by a Jeep in Port Huron Township, Michigan, on Friday, according to the St. Clair County Sheriff's Office.
A 33-year-old Southfield, Michigan, resident is accused of starting a blaze at a fire station on the city's north side Tuesday, police said.
Police in West Bloomfield, Michigan, are searching for a male they say robbed a person of their belongings at gunpoint on Saturday night.
Three men are in custody after a 19-year-old man was found fatally shot Monday near Proud Lake in Commerce Township, Michigan.
A male is in custody after two people were injured in shootings at an apartment and a liquor store in West Bloomfield on Saturday, according to police.
Through a sudden death overtime goal, the U.S. men's hockey team is golden over Canada.
Detroit Police Chief Todd Bettison says he will concur with a 30-day suspension of two officers and no longer pursue their terminations.
A powdery substance in an envelope that was sent to the Oakland County Republican Party headquarters in Bloomfield Township, Michigan, has been deemed not to be hazardous, police said Saturday.
Union Vice President Laura Dickerson confirmed that the worker, TJ Sabula, "has no discipline on his record."
Some General Motors employees are taken aback by this year's profit-sharing checks, with it being $4,000 less than the previous one.
While many assume a "harsh" winter, or this bone-chilling, sustained cold, is the enemy of asphalt, the real culprit is temperature fluctuation.
In Metro Detroit, drivers are paying about $2.90 per gallon, which is 2 cents less than last week and 29 cents less than at the same time last year.
The winter storm that brought snow to Southeast Michigan on Sunday didn't stop car enthusiasts from leaving their homes for the final day of the 2026 Detroit Auto Show.
Barry Manilow announced Friday he needs to reschedule several more concerts as he continues to recover following surgery after he was diagnosed with lung cancer.
"Jersey Shore" star Nicole "Snooki" Polizzi said in a TikTok video that her results at a post-op appointment for a cone biopsy showed stage 1 cervical cancer.
In April 2025, Eric Dane announced he had been diagnosed with amyotrophic lateral sclerosis, or ALS.
Warner Bros. Discovery said that Paramount Skydance is considering enhancing its buyout offer for the entertainment company.
Robert Duvall was in such classics as "The Godfather," "To Kill a Mockingbird," "M*A*S*H," "The Great Santini" and "Tender Mercies."
A Delta Air Lines flight bound for Puerto Vallarta, Mexico, from Detroit on Sunday was diverted to Alabama due to "civil unrest" in the region, according to a company spokesperson.
An armed man was shot and killed early Sunday morning after "unauthorized entry" into the secure perimeter at President Trump's Mar-a-Lago estate, the U.S. Secret Service said.
Homeland Security Secretary Kristi Noem said in a statement that TSA and Customs and Border Protection are "suspending courtesy and special privilege escorts."
All nine avalanche victims have been recovered from California's Sierra Nevada, Nevada County Sheriff Shannan Moon said Saturday at a news conference.
The Artemis II mission aims to send four astronauts — Reid Wiseman, Victor Glover, Christina Koch and Canadian astronaut Jeremy Hansen — on a flight around the far side of the moon and back.
Michigan lawmakers required schools to adopt a cardiac emergency response plan for the current school year if the Legislature appropriated "sufficient funds," but funding wasn't dedicated in the education budget.
What started as food poisoning for a young boy in Clinton Township turned into years of organ failure.
Officials announced eligibility for mothers and babies in the city of Detroit.
Two Metro Detroit representatives are among those sponsoring a bill that calls for a 32% tax on any wireless device purchased for someone age 17 and younger.
The Oakland Community Health Network will now be taking over that responsibility amidst a financial dispute between the two organizations.
Through a sudden death overtime goal, the U.S. men's hockey team is golden over Canada.
Jalen Duren had 26 points and 13 rebounds in his return from a suspension to help the Detroit Pistons take charge in the second half and roll to a 126-110 victory over the Chicago Bulls on Saturday night.
Minnesota Vikings wide receiver Rondale Moore was found dead at the age of 25 at a residence in New Albany, Indiana, authorities reported Saturday.
This is the eighth time Dylan Larkin has represented the U.S. at an international tournament as an adult.
Team USA added another gold medal to its tally on Sunday, when the U.S. men's hockey team beat Team Canada.
Penske, a business and racing legend, turns 89 on Feb. 20 and is celebrating his 60th year in racing during 2026.
Claressa Shields talks about giving back to the community and her efforts to increase equity for women in sports.
The roundtable discusses the impact of the high-profile game for advertisers, including Detroit-based Rocket and Redfin.
Could a new entertainment tax and a new sales tax be ahead for the Motor City?
As the 2026 Detroit Auto Show wraps up Sunday, the roundtable discusses the signature event and standout moments from the past two weeks.
All four men on the ice for Team USA in their overtime win over Canada at the Winter Games on Sunday were Michiganders. Jack Hughes, who scored the winning goal, is one of 17 players on the roster who went through the USA Hockey National Team Development Program, which is headquartered in Southeast Michigan. CBS News Detroit's Matt Finkel was there after the game.
A winter storm moving through the U.S. East Coast on Sunday afternoon was causing major disruptions. Millions of people were under blizzard warnings and several states issued travel bans. Jenn Sullivan reports from New York.
An animal outreach group in Detroit is stepping in to help a man and his dogs. CBS News Detroit's Veronica Ortega explains what the nonprofit is doing to change their lives.
Windy and cold for Monday
Chaos unfolded in parts of western Mexico on Sunday after the leader of a powerful drug cartel was killed in a military operation. The killing triggered burning vehicles in Jalisco and other states.