Southwest's new boarding process off to bumpy start
Some travelers are finding they don't have storage above their seats when they get on the plane because early boarders are taking up the overhead bins.
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Some travelers are finding they don't have storage above their seats when they get on the plane because early boarders are taking up the overhead bins.
Starting Tuesday, customers on Southwest flights will have assigned seats.
More than 1,100 flights into or out of DFW ahead of Saturday had already been canceled.
Dallas Love Field Airport was evacuated Tuesday afternoon after a malfunctioning HVAC unit set off a fire alarm in the terminal, according to City of Dallas officials.
Wanna get away? The Dallas-based airline is offering $67 flights.
DFW, Love Field airports could lose a combined 200 flights per day by next week.
While Southwest is ditching open seating, it's adding bigger overhead bins, extra legroom in some seats and more as it adjusts to the premium travel demand.
Southwest Airlines will soon require travelers who don't fit within the armrests of their seat to pay for an extra one in advance, part of a string of recent changes the carrier is making.
Southwest is providing details about its new assigned seating and boarding policy. Here's what to know.
Southwest Airlines launched a multi-million dollar initiative after extreme summer heat led to beverage cans bursting on flights.
Southwest Airlines, which previously had a free checked bag policy, says it will start charging $35 for each first checked bag.
Dallas-based Southwest Airlines on Tuesday announced that the first checked bag will cost $35, while a second checked bag will cost $45.
The new policy will go into effect on May 28.
A Southwest flight returned to its gate at El Paso International Airport on Wednesday after a passenger's phone appeared to ignite during the departure taxi.
Passengers flying Southwest, which has abandoned open seating, will soon have several fare options when booking a flight. Here's what to know.
Southwest Airlines' latest social post to try and deflect from backlash over ending its free checked bag policy has created quite the social media buzz.
These changes will take place May 28, right before the busy summer travel season.
Southwest Airlines is ending its free checked bags policy for many passengers. Some experts think customer loyalty could suffer.
Just last September, Southwest CEO Bob Jordan told CBS News Texas that bags would continue to fly without charge.
Starting May 28, only Southwest's most elite Rapid Rewards A-List Preferred members and passengers who book their top-tier Business Select fares will receive two free checked bags.
Leaders of Southwest Airlines explained Thursday how they plan to remodel the airline to change with consumer tastes.
A Southwest flight had to quickly abort its landing to avoid a potential collision with a private jet on the runway at Chicago's Midway Airport.
Southwest said the layoffs won't start until late April.
Dallas-based Southwest Airlines has announced an "unprecedented" mass layoff, cutting over 1,700 jobs.
Dallas-based Southwest Airlines announced on Monday it cut 15% of its workforce. This is the first time ever that the airline has made layoffs.
A man in his early 20s was shot and killed early Sunday morning after an "unauthorized entry" into the secure perimeter at President Trump's Mar-a-Lago estate, the U.S. Secret Service said.
Over the past two weeks, both Democratic candidates have made campaign stops in North Texas.
The race to become Texas' next Attorney General is heating up, with four Republicans clashing in a Dallas debate and Democratic contenders making their case to voters ahead of the March primary.
Jack Fink spoke with the three major Republicans running for U.S. Senate during their campaign stops in North Texas.
Homeland Security Secretary Kristi Noem said in a statement that TSA and Customs and Border Protection are "suspending courtesy and special privilege escorts."
A man in his early 20s was shot and killed early Sunday morning after an "unauthorized entry" into the secure perimeter at President Trump's Mar-a-Lago estate, the U.S. Secret Service said.
Over the past two weeks, both Democratic candidates have made campaign stops in North Texas.
Racing fans—get ready. The Java House Grand Prix of Arlington is set to roar into town this spring, bringing a brand‑new kind of excitement to North Texas.
The race to become Texas' next Attorney General is heating up, with four Republicans clashing in a Dallas debate and Democratic contenders making their case to voters ahead of the March primary.
Jack Fink spoke with the three major Republicans running for U.S. Senate during their campaign stops in North Texas.
As Texas, in recent years, has experienced an increase in its infant mortality rate, it has seen a growing interest in bereavement care for families.
Internal turmoil, missing records, and clashing narratives raise new questions about the nonprofit's management and oversight.
The CEO a Dallas nonprofit resigned after a CBS News Texas I-Team investigation that revealed the organization had failed to follow through on its core promises.
Seven years after a deadly school bus-train crash in Athens, the same crossing still lacks gates or lights—despite repeated promises to fix it.
A CBS News Texas investigation found those daily meals no longer being delivered to schools, despite the nonprofit's claims to the contrary.
A man in his early 20s was shot and killed early Sunday morning after an "unauthorized entry" into the secure perimeter at President Trump's Mar-a-Lago estate, the U.S. Secret Service said.
Over the past two weeks, both Democratic candidates have made campaign stops in North Texas.
The race to become Texas' next Attorney General is heating up, with four Republicans clashing in a Dallas debate and Democratic contenders making their case to voters ahead of the March primary.
Jack Fink spoke with the three major Republicans running for U.S. Senate during their campaign stops in North Texas.
Homeland Security Secretary Kristi Noem said in a statement that TSA and Customs and Border Protection are "suspending courtesy and special privilege escorts."
A lawsuit filed late last month took Chicago-based McDonald's to task over the McRib sandwich, calling its name a form of false advertising.
While retailers like Amazon, Macy's and Target are extending their return window for gifts bought during the holidays, some stores are adding fees to return purchases.
Less than two days after Delta Air Lines offered $30,000 to each passenger on board the flight that crashed and flipped in Toronto on Monday afternoon, the company is facing its first two lawsuits in the incident — and they likely won't be the last.
Texas Agricultural Commissioner Sid Miller is calling for a statewide ban on non-water additives, such as fluoride, in the public water system.
Last year, over 16 million vehicles drove on North Texas toll roads without paying, accumulating more than $69 million in unpaid tolls.
Nothing surgical could prepare her family for June 18, 2004, when her father was shot and killed on duty for the Grand Prairie Police Department.
The American Heart Association is partnering with Fort Worth PD to equip 150 patrol cars with the life-saving devices. Since officers are often first on the scene, this AHA-backed initiative aims to drastically improve survival rates across the community.
Even though life in a cancer center may be monotonous, the patients opened up once they saw the golden pile of fur.
U.S. life expectancy rose to 79 years in 2024 - the highest mark in American history. But the U.S. still ranks below dozens of other countries.
Weather-related closures left Carter BloodCare 4,000 units of blood and blood components short of what it needs.
Small businesses along South Akard Street say the removal of a key bridge connecting Downtown Dallas to the Cedars neighborhood is already driving customers away, with no return of direct access expected until 2028.
An Amazon Prime delivery in Richardson this week left more behind than intended.
Prominent political and business leaders are named in the documents released by the Justice Department in connection with its investigations into Jeffrey Epstein.
A Dallas coffee chain says it's caught in a political firestorm after a walkout over an ICE discount.
During the World Cup, soccer fans will be able to get a taste of what North Texas' new professional soccer team, Atletico Dallas, has to offer.
Minnesota Vikings wide receiver Rondale Moore was found dead at the age of 25 at a residence in New Albany, Indiana, authorities reported Saturday.
Team USA could add more gold medals to its tally, including on Sunday when the U.S. men's hockey team takes on Team Canada.
Anthony Edwards returned to Minnesota with his All-Star Game MVP award and scored 40 points to help the Timberwolves hold off Dallas 122-111 in the 10th straight loss for the Mavericks.
U.S. women's hockey veteran Kelly Pannek reflects on the team's stunning overtime win against Canada to claim Olympic gold.
After a successful halfpipe qualifier, Team USA's Hunter Hess flashed an "L" and referenced insults from President Trump.
Barry Manilow announced Friday he needs to reschedule several more concerts as he continues to recover following surgery after he was diagnosed with lung cancer.
"Jersey Shore" star Nicole "Snooki" Polizzi said in a TikTok video that her results at a post-op appointment for a cone biopsy showed stage 1 cervical cancer.
In April 2025, Eric Dane announced he had been diagnosed with amyotrophic lateral sclerosis, or ALS.
"The Late Show" host Stephen Colbert slammed CBS again on Tuesday night after the network issued a statement about his interview with Texas Democrat James Talarico.
"The Late Show" host Stephen Colbert criticized CBS on Monday night, saying the network blocked his interview with U.S. Senate hopeful James Talarico from airing.
The Red Bull Flugtag Airshow returned to Las Colinas on Saturday after a 12-year hiatus. Teams are tasked with constructing a flying machine and putting it to the test. It's estimated that around 25,000 people attended the event.
A suspect was taken into custody after an attack on Pearl Street Mall in Boulder on June 1 in which there were 15 people and a dog who were victims. The suspect threw Molotov cocktails that burned some of the victims, who were part of a march for Israeli hostages.
The Neonatal Intensive Care Unit babies at Texas Health locations across North Texas celebrated Valentine's Day.
As Anthony Davis prepared for his debut game at the AAC, Dallas Mavericks fans took to the arena to protest the controversial trade.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
