Southwest Airlines response over bag backlash: "It's not like we traded Luka"
Southwest Airlines' latest social post to try and deflect from backlash over ending its free checked bag policy has created quite the social media buzz.
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Southwest Airlines' latest social post to try and deflect from backlash over ending its free checked bag policy has created quite the social media buzz.
These changes will take place May 28, right before the busy summer travel season.
Southwest Airlines is ending its free checked bags policy for many passengers. Some experts think customer loyalty could suffer.
Just last September, Southwest CEO Bob Jordan told CBS News Texas that bags would continue to fly without charge.
Starting May 28, only Southwest's most elite Rapid Rewards A-List Preferred members and passengers who book their top-tier Business Select fares will receive two free checked bags.
Leaders of Southwest Airlines explained Thursday how they plan to remodel the airline to change with consumer tastes.
A Southwest flight had to quickly abort its landing to avoid a potential collision with a private jet on the runway at Chicago's Midway Airport.
Southwest said the layoffs won't start until late April.
Dallas-based Southwest Airlines has announced an "unprecedented" mass layoff, cutting over 1,700 jobs.
Dallas-based Southwest Airlines announced on Monday it cut 15% of its workforce. This is the first time ever that the airline has made layoffs.
The lawsuit alleges Southwest illegally operated chronically delayed flights and disrupted passengers' travel plans.
Two years after a holiday meltdown, Southwest Airlines continues to recover from system failures that led to thousands of cancellations and hefty fines.
Southwest Airlines flight attendants will begin preparing the cabin for landing at a higher altitude to reduce the risk of turbulence injuries.
CBS News got a rare look at the day in the life of a plane from takeoff to arrival.
No one was hurt on board, but concerns are being raised about a larger security threat.
The airline has named Rakesh Gangwal as the independent chair of the board.
Kelly's retirement and Southwest's appointment of six new board members follow mounting pressure from hedge fund Elliot Investment Management.
Southwest Airlines Executive Chairman Gary Kelly is accelerating his retirement, effective Nov. 1.
Elliott Investment Management says Southwest hasn't done enough to improve its profits and stock price.
Bigger bins and premium-priced seating with added legroom are just some of the changes the carrier is betting will win over customers.
Leaders of Dallas-based Southwest Airlines are set to explain on Thursday how they plan to remodel the airline to change with consumer tastes, as they seek to reverse shrinking profits and slumping stock price.
Dallas-based Southwest Airlines could reveal some new changes during investor day on Thursday.
Gary Kelly, the former CEO who has been chairman since 2008, will retire next year.
Dallas-based Southwest Airlines is bringing back a popular promotion for travelers.
The Dallas-based airline is putting an end to its open seating policy, will begin offering premium seating and is introducing redeye flight options.
The new entertainment screens are set to feature 4K resolution and the ability to pair wireless earbuds.
The theater said the closure coincides with a major milestone of the Trinity River Vision project and is under the terms of its original lease agreement.
The man is accused of luring Amy Lopez under false pretenses into a secluded room, where he then allegedly handcuffed her, sexually assaulted her and killed her.
An investigation into what caused the fire remains ongoing.
We are past peak heating of summer as our average temperature has dropped to 96°, but clearly, this is an anomalous year.
The new entertainment screens are set to feature 4K resolution and the ability to pair wireless earbuds.
The theater said the closure coincides with a major milestone of the Trinity River Vision project and is under the terms of its original lease agreement.
The man is accused of luring Amy Lopez under false pretenses into a secluded room, where he then allegedly handcuffed her, sexually assaulted her and killed her.
An investigation into what caused the fire remains ongoing.
We are past peak heating of summer as our average temperature has dropped to 96°, but clearly, this is an anomalous year.
The reversal comes just weeks after an I-Team investigation showed contention over the disciplinary process.
A phone call from jail raised further suspicions that Carney targeted other girls.
More than 40 years after helping catch an ice cream truck driver who exposed himself to her, an Oklahoma woman testified against him in a Texas trial, helping secure a life sentence.
In 1991, a Plano girl was kidnapped and sexually assaulted. The same thing happened 8 years later in Dallas. Investigators found the same DNA on both victims.
Ashley Keith sat down with CBS News Texas for an exclusive interview, her first ever about her 1991 kidnapping.
In May, a federal judge dismissed a criminal indictment against Abrego Garcia, who had been accused of smuggling immigrants in the U.S. illegally.
Many people across the state, including suburban and rural Texans, are unhappy about data centers, particularly AI data centers.
The Supreme Court declined for the second time to consider President Trump's appeal in the E. Jean Carroll case.
Health Secretary Robert F. Kennedy Jr.'s closed-door research has yet to produce evidence linking vaccines and autism.
U.S. ICE officers may soon be outfitted with gloves that can deliver painful electric shocks intended to gain compliance from combative individuals.
Target, which embarked on a turnaround plan under its new CEO earlier this year, reported an increase in first-quarter sales Wednesday.
During the program's first year, it will be offered at about 65 to 75 hospitals that handle about a quarter of births in the state and largely serve low-income patients, Newsom's office said.
Bimbo Bakeries USA employs over 20,000 people and has been headquartered in Horsham, Pennsylvania, for the past 17 years.
This explosion is among several similar incidents across North Texas that raise questions about why hazardous natural gas leaks keep happening
Zoox, owned by Amazon, produces its own autonomous vehicles that it says are built for passengers, not drivers.
Dallas County health officials said the possible exposure happened during the 2025-26 school year, and that testing is recommended for returning students in grades 10-12.
Casting for Recovery was started by two women, a professional angler and a reconstructive breast surgeon, who recognized the healing powers of fly fishing.
The Social Security Administration is expanding its list of diseases and other health conditions that may qualify for accelerated approval of disability benefits.
The notice from a U.S. government agency does not indicate in which stores the beef was sold.
Federal officials issued a public health alert for meat products containing jalapeños that may be linked to a salmonella outbreak that has sickened hundreds of people across at least 27 states.
The project would include a new Dallas Stars arena, along with restaurants, shops and public spaces.
It's an annual Dallas tradition, but this year those pink Cadillacs are parking in Fort Worth.
A fairly new entertainment and food venue in Allen surprised a lot of people last week by suddenly shutting down.
The future of AI technology manufacturing has landed in North Texas.
Mayor Jim Ross said hotel revenue in the city was a record $31 million in June, smashing the previous mark of $23 million.
Golden State has already surpassed its win total from last season by two and will get another chance on the postseason stage.
Homecoming is the only way to describe Sunday night's news: DeSoto native Von Miller is finally putting that blue star on his helmet.
The Stars' lease for the AAC ends in 2031, and the team is pushing to construct a new arena in Plano.
One of the greatest DFW football products will finally be playing in his hometown.
Zack Gelof and Lawrence Butler each hit two-run homers, Tommy White had his first major league homer and the Athletics beat the Texas Rangers 5-2 on Sunday.
Hayden Panettiere, who shares a daughter with the former boxing champ, died on Sunday at 36 years old.
Hayden Panettiere, who starred in "Remember the Titans" as a child actor and rose to fame in the series "Heroes," has died at the age of 36. The coroner's office says she was found in cardiac arrest.
Ariana Grande had been due to star alongside her "Wicked" co-star Jonathan Bailey in a production of "Sunday in the Park with George" in 2027.
Vincent Pastore played Salvatore "Big Pussy" Bonpensiero on all six seasons of "The Sopranos," which aired from 1999 to 2007.
A lawsuit alleges that a drive storing a $45 million spy film starring Nicolas Cage was "stolen right off a Netflix desk."
The Red Bull Flugtag Airshow returned to Las Colinas on Saturday after a 12-year hiatus. Teams are tasked with constructing a flying machine and putting it to the test. It's estimated that around 25,000 people attended the event.
A suspect was taken into custody after an attack on Pearl Street Mall in Boulder on June 1 in which there were 15 people and a dog who were victims. The suspect threw Molotov cocktails that burned some of the victims, who were part of a march for Israeli hostages.
The Neonatal Intensive Care Unit babies at Texas Health locations across North Texas celebrated Valentine's Day.
As Anthony Davis prepared for his debut game at the AAC, Dallas Mavericks fans took to the arena to protest the controversial trade.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
