Verizon offers customers $20 credit for widespread outage
Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
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Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
Verizon must "evolve as a company" by slashing costs and restructuring, the wireless telecom's chief executive told employees.
In responses to customer complaints on social media, Verizon said Saturday it was aware of a "software issue impacting wireless service for some customers."
Two suspects are in custody after dozens of iPhones were taken from a Verizon store in Antelope and tracked to the Woodland area, deputies said.
Verizon has a recommendation for people still having trouble getting service on their mobile phones after a massive outage.
Verizon customers reported their mobile phone service was down in cities across the U.S., giving them only SOS mode.
A rural community in El Dorado County is upset about a proposed Verizon cellphone tower being built in their neighborhood.
The deadline for eligible current and former subscribers to submit a claim or mail it is Monday, April 15, 2024.
Beyoncé announced she's dropping a new album, minutes after starring in a clue-laden Verizon commercial about "breaking the internet" aired shortly after the 2024 Super Bowl halftime show.
When an El Dorado Hills viewer kept getting her phone lines taxed from a city she hadn't lived in for years, it was time to call on Kurtis Ming to investigate. It's something you may want to check on in your bill, too.
Sacramento Mayor Darrell Steinberg is trying to position the city as a demonstration hub for new technology, but with anything new comes questions about public safety.
Two people are behind bars after reportedly stealing $3,000 of property from a Verizon store Wednesday.
After Verizon Wireless chose Sacramento as one of its first 5G markets, it turned an early 5G Home installation last fall into a media event.
Verizon said Monday that the New York company will be organized into four groups at the start of the year: Consumer, Business, Media, and Global Network & Technology.
Lodi police are looking for four suspects involved in a robbery of a Verizon Store in the 1500 block of S. Lower Sacramento Road in September.
Cellular companies such as Verizon are looking to challenge traditional cable companies with residential internet service that promises to be ultra-fast, affordable and wireless.
A hearing is set to happen at the State Capitol on Friday to figure out why Verizon throttled data to first responders during the Mendocino Complex Fire.
Firefighters battling the largest blaze in California history say Verizon throttled their data, crippling important resources during the emergency.
Sacramento will be the first city in the country to get 5G cell service later this summer, but health concerns are now being raised about the equipment.
Verizon Communications will create a new company called Oath after it completes its $4.5 billion acquisition of Yahoo and melds the troubled internet company with its AOL operations.
Is Verizon planning to spy on its customers? You might conclude that it is after reading Verizon's privacy policy on an upcoming AppFlash service, which promises easier access to search and apps on Android phones. The policy says Verizon may share data on features and services you use, along with the list of apps you have installed on your phone, with other Verizon businesses to target ads.
Verizon is buying Yahoo for $4.83 billion, marking the end of an era for a company that once defined the internet.
When Carlson called Verizon, he says they told him he couldn't close the account, because his Social Security number didn't match the one they had on file.
Residents wanted CBS13 to attend a meeting between them and their homeowner's association's board of directors, but the board kept us out.
At the peak of the problem, it wasn't just Comcast, but also a Verizon outage. Cable TV, home Internet and phones, as well as cellphones were affected from Vacaville to Fairfield.
Lucas Giolito and four relievers combined on a five-hitter as the San Diego Padres beat the Athletics 2-0.
A Stanislaus County school official is suspected of having inappropriate relations with a student, deputies said on Saturday.
A Truckee man was arrested on Saturday afternoon after authorities said he caused a fire behind a Safeway and took off from the scene.
Harrison Bader hit a grand slam for the second time in six days, and the San Francisco Giants beats the Chicago White Sox 10-3.
A bystander was also wounded, but no Secret Service officers were injured, officials said. President Trump was in the White House at the time of the incident.
A bystander was also wounded, but no Secret Service officers were injured, officials said. President Trump was in the White House at the time of the incident.
Lucas Giolito and four relievers combined on a five-hitter as the San Diego Padres beat the Athletics 2-0.
President Trump noted that "Final aspects and details of the Deal" were "currently being discussed and will be announced shortly."
Body camera footage of officers breaking up a fight and arresting two students at Fairfield High has been released as videos of the incident circulate on social media.
A Stanislaus County school official is suspected of having inappropriate relations with a student, deputies said on Saturday.
For music producer Derek Sample, his wife was diagnosed with stage 3 cancer the day the fires broke out. They are now displaced, even though their home survived because of the toxins that rendered their home unlivable.
Sacramento City Council candidate Jenn Chawla has condemned what she said were separate incidents of her campaign signs being vandalized with racist slurs.
A new needle exchange pilot program at the Sacramento Public Library is drawing backlash from some neighbors who say they are concerned about the safety of families and children.
Sacramento city leaders are continuing negotiations over how to close a $66 million budget deficit, with councilmembers signaling support for preserving several community programs even as difficult cuts loom ahead.
Sacramento police are investigating a stabbing that they say left a woman in critical condition Tuesday evening in South Natomas.
California's soaring gas prices are fueling an escalating political battle between Gov. Gavin Newsom and Chevron, with Newsom urging drivers to boycott Chevron stations over Memorial Day weekend.
A minor earthquake shook the North Lake Tahoe region early Friday afternoon.
California Gov. Gavin Newsom has signed an executive order aimed at preparing workers, small businesses and communities for possible job disruption from artificial intelligence.
The California Department of Transportation, better known as Caltrans, is studying whether high-speed buses could one day make trips across the state much faster.
Many Pacific Gas and Electric customers are without power on Sunday as planned de-energizations start over critical fire weather.
Lucas Giolito and four relievers combined on a five-hitter as the San Diego Padres beat the Athletics 2-0.
Harrison Bader hit a grand slam for the second time in six days, and the San Francisco Giants beats the Chicago White Sox 10-3.
Kyle Busch, who won more races in NASCAR's top three series than anyone in history, died suddenly on Thursday.
Rookie Munetaka Murakami hit a bases-clearing, bases-loaded double in his second plate appearance of a wild nine-run fourth inning, Andrew Benintendi doubled in two runs earlier in the frame to help back Davis Martin's latest strong outing, and the Chicago White Sox beat the San Francisco Giants 9-4.
Ramón Laureano hit a tiebreaking home run with one out in the seventh inning and Manny Machado and Nick Castellanos also connected to help the San Diego Padres beat the Athletics 7-3 on Friday night.
California's soaring gas prices are fueling an escalating political battle between Gov. Gavin Newsom and Chevron, with Newsom urging drivers to boycott Chevron stations over Memorial Day weekend.
The Trump administration on Friday announced a sweeping policy designed to make it harder for immigrants already in the U.S. to get permanent residency.
Tulsi Gabbard is resigning as the director of national intelligence after her husband was diagnosed with a rare form of bone cancer.
The Pentagon on Friday released a new batch of 64 files related to UFOs, unveiling a second tranche of records under an executive order by President Trump.
The latest fight over the Democratic Party's direction is playing out in a competitive California House primary, as progressives accuse party leaders of trying to muscle a moderate past a Latino challenger in a heavily Hispanic district.
WHO chief Tedros Adhanom Ghebreyesus says risks from the Ebola outbreak in Congo and Uganda are "high at the national and regional levels, and low at the global level."
The cruise ship hit by a deadly hantavirus outbreak has docked at the Dutch port of Rotterdam for disinfection, wrapping up a troubled journey that put world health authorities on alert.
At least 80 deaths have been reported in a new Ebola disease outbreak in Congo and Uganda, authorities said.
Dr. Tracy Beth Høeg, leader of the Food and Drug Administration division responsible for regulating prescription and over-the-counter drugs, is leaving her post, a senior FDA official confirmed.
A West Park High School sophomore is celebrating the end of the school year and a second chance at life after suffering a sudden cardiac arrest during band class last month.
During the program's first year, it will be offered at about 65 to 75 hospitals that handle about a quarter of births in the state and largely serve low-income patients, Newsom's office said.
Fresh off their undefeated season and conference championship win, the women on the team are speaking out for the first time.
Finding the perfect dress isn't easy, but now, selling them could become a lot more challenging.
This weekend, Placer County is hosting its annual Sip Into Spring event, offering free or discounted tastings at more than 20 wineries along what's known as the Placer Wine Trail.
From fruits and veggies to car parts, economists project that businesses will pass along the cost of the tariffs to customers.
President Trump and Gov. Gavin Newsom have made several different claims about California gas prices. Here's what we found.
This year-long investigation provides an unprecedented look at California's one-party supermajority legislature through the eyes of grieving parents who discover how California lawmakers kill popular bills by not voting.
This year-long investigation by CBS News California investigative correspondent Julie Watts examines the many components of California's new tougher-on-crime law.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
The California Highway Patrol captain accused of workers' compensation fraud was the commander in charge of the fatal Mahaney Park shootout in Roseville, three officers who worked under him at the time of the shootout said.
CBS13 and the Call Kurtis consumer investigative team devised an idea on how to lower what consumers owe on their credit cards -- and it begins with a simple phone call.
No one wants to think about death. However, it's important to plan on what happens to your digital assets after you die.
After spending $18,000 on waterproof laminate floors, a Natomas couple spotted damage after the first cleaning.
More than a year after Hai Pham canceled the trial membership, he kept getting charged every month for it.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
Six months after a California wildfire destroyed dozens of homes in the Tuolumne County community of Chinese Camp, officials say debris removal is now complete and properties are being returned to their owners.
A man has been arrested and charged in connection with the Tiger Fire that burned 118 acres in California's Amador County last summer and forced evacuations near Pioneer.
A major home developer is rethinking how communities are built in wildfire-prone areas and the future is taking shape in El Dorado County.
San Joaquin County secured a grant aimed at helping to build a wildfire protection plan for the entire county.
More than two dozen structures were destroyed in a wildfire in the eastern Sierra Nevada mountains on Wednesday afternoon, officials said.
Their message is simple: keep showing up, keep moving and keep your heart open, because sometimes, the person who changes your life is living right across the street.
A Sacramento County dog picked up thousands of miles from home after he went missing five years ago was reunited with his family on Wednesday.
What started as a suspicious circumstances call for Rancho Cordova police ended with a newborn surprise.
A once-empty lot behind Church of the Cross in north Modesto now hosts a thriving community garden with more than 140 plots and growers from across the globe.
A Sacramento-area middle school history and English teacher is in the running to win big as America's Favorite Teacher, a title her students think she is more than worthy of being awarded.
Here's a look at the weather forecast Saturday night.
Carmela Karcher reports.
Dax Hardcastle led St. Mary's to a 2-0 win over Franklin for the CIF Sac-Joaquin Division 1 championship.
On Friday night, aviation enthusiasts held a meet-up at Mather Airport in Rancho Cordova to celebrate "Top Gun," which makes so many people want to become pilots.
A Fairfield family is calling for answers after a high school student was arrested during a large fight.