Verizon offers customers $20 credit for widespread outage
Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
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Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
Verizon must "evolve as a company" by slashing costs and restructuring, the wireless telecom's chief executive told employees.
In responses to customer complaints on social media, Verizon said Saturday it was aware of a "software issue impacting wireless service for some customers."
Two suspects are in custody after dozens of iPhones were taken from a Verizon store in Antelope and tracked to the Woodland area, deputies said.
Verizon has a recommendation for people still having trouble getting service on their mobile phones after a massive outage.
Verizon customers reported their mobile phone service was down in cities across the U.S., giving them only SOS mode.
A rural community in El Dorado County is upset about a proposed Verizon cellphone tower being built in their neighborhood.
The deadline for eligible current and former subscribers to submit a claim or mail it is Monday, April 15, 2024.
Beyoncé announced she's dropping a new album, minutes after starring in a clue-laden Verizon commercial about "breaking the internet" aired shortly after the 2024 Super Bowl halftime show.
When an El Dorado Hills viewer kept getting her phone lines taxed from a city she hadn't lived in for years, it was time to call on Kurtis Ming to investigate. It's something you may want to check on in your bill, too.
Sacramento Mayor Darrell Steinberg is trying to position the city as a demonstration hub for new technology, but with anything new comes questions about public safety.
Two people are behind bars after reportedly stealing $3,000 of property from a Verizon store Wednesday.
After Verizon Wireless chose Sacramento as one of its first 5G markets, it turned an early 5G Home installation last fall into a media event.
Verizon said Monday that the New York company will be organized into four groups at the start of the year: Consumer, Business, Media, and Global Network & Technology.
Lodi police are looking for four suspects involved in a robbery of a Verizon Store in the 1500 block of S. Lower Sacramento Road in September.
Cellular companies such as Verizon are looking to challenge traditional cable companies with residential internet service that promises to be ultra-fast, affordable and wireless.
A hearing is set to happen at the State Capitol on Friday to figure out why Verizon throttled data to first responders during the Mendocino Complex Fire.
Firefighters battling the largest blaze in California history say Verizon throttled their data, crippling important resources during the emergency.
Sacramento will be the first city in the country to get 5G cell service later this summer, but health concerns are now being raised about the equipment.
Verizon Communications will create a new company called Oath after it completes its $4.5 billion acquisition of Yahoo and melds the troubled internet company with its AOL operations.
Is Verizon planning to spy on its customers? You might conclude that it is after reading Verizon's privacy policy on an upcoming AppFlash service, which promises easier access to search and apps on Android phones. The policy says Verizon may share data on features and services you use, along with the list of apps you have installed on your phone, with other Verizon businesses to target ads.
Verizon is buying Yahoo for $4.83 billion, marking the end of an era for a company that once defined the internet.
When Carlson called Verizon, he says they told him he couldn't close the account, because his Social Security number didn't match the one they had on file.
Residents wanted CBS13 to attend a meeting between them and their homeowner's association's board of directors, but the board kept us out.
At the peak of the problem, it wasn't just Comcast, but also a Verizon outage. Cable TV, home Internet and phones, as well as cellphones were affected from Vacaville to Fairfield.
A driver died Wednesday night in a rollover crash just north of Collins Lake in Yuba County, officials said.
Scottie Barnes scored 14 of his 23 points in the third quarter and the Toronto Raptors beat the Sacramento Kings 122-109 on Wednesday night.
A beloved building in north Sacramento is getting some new recognition. The distinctive design catches the eye of thousands of people passing by each day.
Gov. Newsom is accusing the Trump administration of pressuring a planned interview between a U.S. media company and the Democratic governor to be cancelled. The Trump administration has fired back at those claims.
San Francisco Giants outfielder Jung Hoo Lee was detained by Customs and Border Protection agents at LAX on Wednesday.
A beloved building in north Sacramento is getting some new recognition.
Rack & Riddle, the leading sparkling wine producer in the country, announced Wednesday that it is shutting down its facility in Lodi and consolidating all operations in Sonoma County.
A driver died Wednesday night in a rollover crash just north of Collins Lake in Yuba County, officials said.
California's Dream For All program is reopening applications next month.
Scottie Barnes scored 14 of his 23 points in the third quarter and the Toronto Raptors beat the Sacramento Kings 122-109 on Wednesday night.
A beloved building in north Sacramento is getting some new recognition. The distinctive design catches the eye of thousands of people passing by each day.
Could being a backseat driver help reduce Sacramento's car crash crisis? One traffic safety advocate says passengers should call out drivers who are being dangerous behind the wheel.
It has now been four years since the City of Sacramento purchased more than 100 acres of property south of Meadowview Road, and ideas ranging from a homeless car camping site to a youth soccer complex have been discussed.
Sacramento will be honoring Martin Luther King Jr. Day with the 44th annual March for the Dream, starting Monday morning at Sacramento City College.
The International Sportsmen's Expo is back at Cal Expo this weekend, giving outdoor enthusiasts a chance to explore everything from fishing and hunting gear to boats, RVs, and adventure travel — all without leaving Sacramento.
California's Dream For All program is reopening applications next month, offering down payment assistance to eligible first-generation homebuyers struggling to break into the state's expensive housing market.
Tens of thousands of Californians have already signed up for the state's new tool to try and stop their data from being sold by brokers, officials say.
A special election will be held in August to fill California's 1st Congressional District, left vacant following the death of Rep. Doug LaMalfa.
President Trump and California Gov. Gavin Newsom are both pitching plans to restrict corporations from buying single-family homes.
Kaiser Permanente has reached a lawsuit settlement over alleged patient data breaches involving Kaiser websites and mobile applications, with members eligible to receive a payment from a $46 million settlement fund, the health care giant announced.
Scottie Barnes scored 14 of his 23 points in the third quarter and the Toronto Raptors beat the Sacramento Kings 122-109 on Wednesday night.
San Francisco Giants outfielder Jung Hoo Lee was detained by Customs and Border Protection agents at LAX on Wednesday.
Buster Posey is expected to be the top newcomer on baseball's 2027 Hall of Fame ballot.
Bam Adebayo scored 25 points, Norman Powell added 22 and the Miami Heat cruised to a 130-117 road win over the Sacramento Kings on Tuesday night.
Carlos Beltrán was a nine-time All-Star during his 20-year MLB career. Andruw Jones was a five-time All-Star and won 10 Gold Gloves.
Gov. Newsom is accusing the Trump administration of pressuring a planned interview between a U.S. media company and the Democratic governor to be cancelled. The Trump administration has fired back at those claims.
ICE authorized its officers to enter homes without judicial warrants in the cases of people with deportation orders, a sweeping reversal of longstanding rules, according to a whistleblower complaint.
President Trump said he will not be imposing tariffs against European countries over their objections to his efforts to acquire Greenland.
President Trump told world leaders, CEOs and policymakers at the Davos economic forum that he wouldn't use force to take control of Greenland.
After returning to Joint Base Andrews, President Trump departed for Davos about one hour later aboard a second aircraft.
The Harmony Health Street Medicine team spends their days visiting encampments and connecting with vulnerable people, meeting them where they are and offering care outside of a clinic and without barriers.
Kaiser Permanente has reached a lawsuit settlement over alleged patient data breaches involving Kaiser websites and mobile applications, with members eligible to receive a payment from a $46 million settlement fund, the health care giant announced.
After the ACA tax credit lapsed in December, enrollees are opting for less robust health plans or dropping coverage altogether.
Officials said there were 35 cases of wild mushroom poisoning across California between Nov. 18 and Jan. 4. In an average year, fewer than five cases of wild mushroom poisoning occur statewide, according to Sonoma County health officials.
This week, the U.S. Centers for Disease Control and Prevention (CDC) issued new vaccination guidelines and now, some western states are telling people they're too dangerous to follow.
Finding the perfect dress isn't easy, but now, selling them could become a lot more challenging.
This weekend, Placer County is hosting its annual Sip Into Spring event, offering free or discounted tastings at more than 20 wineries along what's known as the Placer Wine Trail.
From fruits and veggies to car parts, economists project that businesses will pass along the cost of the tariffs to customers.
An economic blackout was underway Friday as activists nationwide encouraged people not to spend their money at large corporations, retailers and fast-food chains for 24 hours.
San Joaquin County's retail theft reporting app has only been around for six months and is already bringing a sense of calmness to local business owners.
President Trump and Gov. Gavin Newsom have made several different claims about California gas prices. Here's what we found.
This year-long investigation provides an unprecedented look at California's one-party supermajority legislature through the eyes of grieving parents who discover how California lawmakers kill popular bills by not voting.
This year-long investigation by CBS News California investigative correspondent Julie Watts examines the many components of California's new tougher-on-crime law.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
The California Highway Patrol captain accused of workers' compensation fraud was the commander in charge of the fatal Mahaney Park shootout in Roseville, three officers who worked under him at the time of the shootout said.
CBS13 and the Call Kurtis consumer investigative team devised an idea on how to lower what consumers owe on their credit cards -- and it begins with a simple phone call.
No one wants to think about death. However, it's important to plan on what happens to your digital assets after you die.
After spending $18,000 on waterproof laminate floors, a Natomas couple spotted damage after the first cleaning.
More than a year after Hai Pham canceled the trial membership, he kept getting charged every month for it.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
San Joaquin County secured a grant aimed at helping to build a wildfire protection plan for the entire county.
More than two dozen structures were destroyed in a wildfire in the eastern Sierra Nevada mountains on Wednesday afternoon, officials said.
Clean-up has started in Chinese Camp after the TCU September Lightning Complex Fire ripped through the Gold Rush town earlier this month.
The fires burning in Calaveras and Tuolumne County caused air quality officials to issue a smoke advisory, warning people that the air quality may be unhealthy for sensitive groups.
The TCU Lightning Complex fires have burned nearly 14,000 acres in Central California, but in a Saturday update, Cal Fire said containment was at 42%.
A Sacramento County dog picked up thousands of miles from home after he went missing five years ago was reunited with his family on Wednesday.
What started as a suspicious circumstances call for Rancho Cordova police ended with a newborn surprise.
A once-empty lot behind Church of the Cross in north Modesto now hosts a thriving community garden with more than 140 plots and growers from across the globe.
A Sacramento-area middle school history and English teacher is in the running to win big as America's Favorite Teacher, a title her students think she is more than worthy of being awarded.
Junior Romello Bruhn of Woodland Christian High School is closer than ever to scoring 3,000 career points, something only 13 high school athletes have accomplished in California state history.
Nina Burns reports.
Madisen Keavy reports.
A beloved building in north Sacramento is getting some new recognition. The distinctive design catches the eye of thousands of people passing by each day.
California Gov. Gavin Newsom is accusing the Trump administration of pressuring a planned interview between a U.S. media company and the Democratic governor to be cancelled. The Trump administration has fired back at those claims.
A wrong-way crash on Highway 70 in Sutter County left one man dead and sent an infant and a woman to the hospital Tuesday night, officials said.