Verizon offers customers $20 credit for widespread outage
Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
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Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
Verizon must "evolve as a company" by slashing costs and restructuring, the wireless telecom's chief executive told employees.
In responses to customer complaints on social media, Verizon said Saturday it was aware of a "software issue impacting wireless service for some customers."
Two suspects are in custody after dozens of iPhones were taken from a Verizon store in Antelope and tracked to the Woodland area, deputies said.
Verizon has a recommendation for people still having trouble getting service on their mobile phones after a massive outage.
Verizon customers reported their mobile phone service was down in cities across the U.S., giving them only SOS mode.
A rural community in El Dorado County is upset about a proposed Verizon cellphone tower being built in their neighborhood.
The deadline for eligible current and former subscribers to submit a claim or mail it is Monday, April 15, 2024.
Beyoncé announced she's dropping a new album, minutes after starring in a clue-laden Verizon commercial about "breaking the internet" aired shortly after the 2024 Super Bowl halftime show.
When an El Dorado Hills viewer kept getting her phone lines taxed from a city she hadn't lived in for years, it was time to call on Kurtis Ming to investigate. It's something you may want to check on in your bill, too.
Sacramento Mayor Darrell Steinberg is trying to position the city as a demonstration hub for new technology, but with anything new comes questions about public safety.
Two people are behind bars after reportedly stealing $3,000 of property from a Verizon store Wednesday.
After Verizon Wireless chose Sacramento as one of its first 5G markets, it turned an early 5G Home installation last fall into a media event.
Verizon said Monday that the New York company will be organized into four groups at the start of the year: Consumer, Business, Media, and Global Network & Technology.
Lodi police are looking for four suspects involved in a robbery of a Verizon Store in the 1500 block of S. Lower Sacramento Road in September.
Cellular companies such as Verizon are looking to challenge traditional cable companies with residential internet service that promises to be ultra-fast, affordable and wireless.
A hearing is set to happen at the State Capitol on Friday to figure out why Verizon throttled data to first responders during the Mendocino Complex Fire.
Firefighters battling the largest blaze in California history say Verizon throttled their data, crippling important resources during the emergency.
Sacramento will be the first city in the country to get 5G cell service later this summer, but health concerns are now being raised about the equipment.
Verizon Communications will create a new company called Oath after it completes its $4.5 billion acquisition of Yahoo and melds the troubled internet company with its AOL operations.
Is Verizon planning to spy on its customers? You might conclude that it is after reading Verizon's privacy policy on an upcoming AppFlash service, which promises easier access to search and apps on Android phones. The policy says Verizon may share data on features and services you use, along with the list of apps you have installed on your phone, with other Verizon businesses to target ads.
Verizon is buying Yahoo for $4.83 billion, marking the end of an era for a company that once defined the internet.
When Carlson called Verizon, he says they told him he couldn't close the account, because his Social Security number didn't match the one they had on file.
Residents wanted CBS13 to attend a meeting between them and their homeowner's association's board of directors, but the board kept us out.
At the peak of the problem, it wasn't just Comcast, but also a Verizon outage. Cable TV, home Internet and phones, as well as cellphones were affected from Vacaville to Fairfield.
Three figure skaters from Team USA competed in the women's individual free skate event at the Milan Cortina Winter Games.
Former big league manager Bob Melvin is returning to the Athletics as a special assistant in baseball operations.
A Los Angeles judge ordered Meta officials to remove their AI glasses at a trial over the impact of social media on users.
An avalanche watch was issued by the Sierra Avalanche Center on Sunday, two days before skiers were killed in an avalanche near Lake Tahoe, California.
Both Interstate 80 and Highway 50 in Northern California's high country were seeing extended closures as extreme weather blankets the region.
An avalanche near California's Lake Tahoe has become the fourth deadliest in U.S. history. Here's what we know about the six deadliest slides.
Three figure skaters from Team USA competed in the women's individual free skate event at the Milan Cortina Winter Games.
This week's avalanche north of California's Lake Tahoe has become the deadliest in the state's recorded history. Here are the warning signs experts say you should recognize to avoid avalanche danger.
Former big league manager Bob Melvin is returning to the Athletics as a special assistant in baseball operations.
A Los Angeles judge ordered Meta officials to remove their AI glasses at a trial over the impact of social media on users.
A celebration of African American pioneers in science and technology was held in Sacramento. It comes at a time when there's a growing demand for more workers with high-tech skills.
A scare on Ash Wednesday at St. Mary's Church in East Sacramento where a person with a gun was detained while trying to get inside.
Hundreds of Sacramento City Unified School District workers were set to be laid off amid a multi-million-dollar budget deficit, following a vote by district trustees on Thursday.
A marriage of academics and industry — that's the promise of Aggie Square in Sacramento's Oak Park neighborhood. The innovation district had cost more than $1 billion to build. It's now up and running, with new lab space and student housing.
A deadly Sacramento street is about to get a traffic safety makeover.
This week's avalanche north of California's Lake Tahoe has become the deadliest in the state's recorded history. Here are the warning signs experts say you should recognize to avoid avalanche danger.
The California Highway Patrol said the three men were fixing a tire chain on the side of Highway 50 when they were struck by a driver who had lost control of his vehicle. All three suffered major injuries and were taken to the hospital.
The CEO of the California High-Speed Rail Authority was arrested earlier this month in Folsom on suspicion of domestic battery, officials said Monday.
The Sacramento region has the third-highest DUI rate in the nation. Now, state lawmakers are considering a new booze ban to prevent any more tragedies.
With so many candidates and no clear frontrunner in California's governor's race, two Republicans now lead in the polls in this heavily Democratic state, raising the question: Could the primary election lead to a Republican-versus-Republican runoff?
Three figure skaters from Team USA competed in the women's individual free skate event at the Milan Cortina Winter Games.
Former big league manager Bob Melvin is returning to the Athletics as a special assistant in baseball operations.
The U.S. and Canada men's hockey teams are moving on to the semifinals at the Winter Olympics.
Mikaela Shiffrin, the most decorated skier of all time, last won a medal at the 2018 Winter Olympics in PyeongChang.
The chief of the U.S. Ski Team says Lindsey Vonn is preparing to return to the United States a week after crashing in the Olympic downhill.
The Trump administration has given ICE the authority to detain refugees who entered the U.S. lawfully but don't have green cards yet, part of a bid to scrutinize the legal immigration system, according to a government memo obtained by CBS News.
The U.S. is planning to withdraw its remaining 1,000 troops from Syria over the next two months, U.S. officials told CBS News, ending a roughly decade-long presence there.
Billionaire retail tycoon Les Wexner testified before a House committee Wednesday as part of the panel's investigation into Jeffrey Epstein.
"The Late Show" host Stephen Colbert criticized CBS on Monday night, saying the network blocked his interview with U.S. Senate hopeful James Talarico from airing.
The Kennedy-era robin's egg blue that's currently on the planes is being updated to navy, red and gold.
Here's what to know about TrumpRx, including how it works, who can use it, and how much money it can save.
Health officials in the East Bay said a man has died from consuming toxic wild mushrooms, amid an ongoing spike in mushroom-related poisonings throughout California.
Health officials in Napa County confirmed Wednesday that a child has been diagnosed with measles in the county's first case in nearly 15 years.
The Harmony Health Street Medicine team spends their days visiting encampments and connecting with vulnerable people, meeting them where they are and offering care outside of a clinic and without barriers.
Kaiser Permanente has reached a lawsuit settlement over alleged patient data breaches involving Kaiser websites and mobile applications, with members eligible to receive a payment from a $46 million settlement fund, the health care giant announced.
Finding the perfect dress isn't easy, but now, selling them could become a lot more challenging.
This weekend, Placer County is hosting its annual Sip Into Spring event, offering free or discounted tastings at more than 20 wineries along what's known as the Placer Wine Trail.
From fruits and veggies to car parts, economists project that businesses will pass along the cost of the tariffs to customers.
An economic blackout was underway Friday as activists nationwide encouraged people not to spend their money at large corporations, retailers and fast-food chains for 24 hours.
San Joaquin County's retail theft reporting app has only been around for six months and is already bringing a sense of calmness to local business owners.
President Trump and Gov. Gavin Newsom have made several different claims about California gas prices. Here's what we found.
This year-long investigation provides an unprecedented look at California's one-party supermajority legislature through the eyes of grieving parents who discover how California lawmakers kill popular bills by not voting.
This year-long investigation by CBS News California investigative correspondent Julie Watts examines the many components of California's new tougher-on-crime law.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
The California Highway Patrol captain accused of workers' compensation fraud was the commander in charge of the fatal Mahaney Park shootout in Roseville, three officers who worked under him at the time of the shootout said.
CBS13 and the Call Kurtis consumer investigative team devised an idea on how to lower what consumers owe on their credit cards -- and it begins with a simple phone call.
No one wants to think about death. However, it's important to plan on what happens to your digital assets after you die.
After spending $18,000 on waterproof laminate floors, a Natomas couple spotted damage after the first cleaning.
More than a year after Hai Pham canceled the trial membership, he kept getting charged every month for it.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
A major home developer is rethinking how communities are built in wildfire-prone areas and the future is taking shape in El Dorado County.
San Joaquin County secured a grant aimed at helping to build a wildfire protection plan for the entire county.
More than two dozen structures were destroyed in a wildfire in the eastern Sierra Nevada mountains on Wednesday afternoon, officials said.
Clean-up has started in Chinese Camp after the TCU September Lightning Complex Fire ripped through the Gold Rush town earlier this month.
The fires burning in Calaveras and Tuolumne County caused air quality officials to issue a smoke advisory, warning people that the air quality may be unhealthy for sensitive groups.
A Sacramento County dog picked up thousands of miles from home after he went missing five years ago was reunited with his family on Wednesday.
What started as a suspicious circumstances call for Rancho Cordova police ended with a newborn surprise.
A once-empty lot behind Church of the Cross in north Modesto now hosts a thriving community garden with more than 140 plots and growers from across the globe.
A Sacramento-area middle school history and English teacher is in the running to win big as America's Favorite Teacher, a title her students think she is more than worthy of being awarded.
Junior Romello Bruhn of Woodland Christian High School is closer than ever to scoring 3,000 career points, something only 13 high school athletes have accomplished in California state history.
Here's a look at the weather forecast Thursday afternoon.
Tens of thousands of people were without power on Thursday.
Northern California is being hit by another storm on Thursday. Drivers should expect chain controls and closures along I-80 and Highway 50.
Snowy roads are in the forecast all week.
Ashley Sharp reports.