How To Grab Your Customers' Attention In A Fast-Paced World
You have a few seconds to catch your small business customers' attention in this fast-paced world. Make it count.
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You have a few seconds to catch your small business customers' attention in this fast-paced world. Make it count.
A recent survey conducted by Discover asked 1,000 Americans what type of service employee would make them feel like they'd truly made it, 53% of respondents picked a housekeeper.
Before your company gives or raises money for charity, be aware of the details and legalities of business giving.
Create fresh content that engages your small business subscribers and keep them coming back for more.
New hires are likely to stay longer with a successful onboarding program, which includes a detailed welcome page.
Here are a few tips on how employers should react when their employees' actions damage the company's reputation.
Customers would rather chat with a bot than wait for an hour on hold. Here is how your small business may benefit from use of chatbots.
With many glitches possibly occurring in tech areas of a small business, having dedicated IT support is something to consider.
Digital payments are a must have for any business these days. Here is a review of the top five digital payment options in the industry.
If employees are intentionally tuning out their employer, there's almost always some sort of distraction causing a disconnect.
Incorporating artificial intelligence into your small business will help it move forward as technology does.
With the right planning and execution, a small business can easily get off the ground with limited funds.
Maximize your business tax deductions and get tips on managing your payroll withholding taxes with these four online tools.
By using selling stories as part of their sales process, small business owners can improve conversion rates and increase profitability.
Are you offering enough office perks to satisfy your small business employees and entice a new crop of workers?
The driver of a Colorado Department of Transportation snowplow, who's accused of causing a deadly crash involving a van with a girls' hockey team, has now been charged with multiple crimes related to that crash.
A North Hollywood coffee shop owner is voicing his frustrations after his small business was targeted by burglars yet again, marking what he says is the sixth time in the last year that he's been hit.
Riverside County deputies were in pursuit of a possibly armed driver in the Inland Empire on Wednesday afternoon when the suspect stopped at a Jurupa Valley intersection and refused to leave his vehicle.
First lady Melania Trump delivered a televised statement denying a relationship with the late sex offender Jeffrey Epstein.
Three Southern California men were arrested for their alleged part in a $1 million Lego heist in the Inland Empire, according to authorities.
A North Hollywood coffee shop owner is voicing his frustrations after his small business was targeted by burglars yet again, marking what he says is the sixth time in the last year that he's been hit.
Three Southern California men were arrested for their alleged part in a $1 million Lego heist in the Inland Empire, according to authorities.
Both the iconic Getty Center and La Brea Tar Pits museum will be closing for extensive renovation projects ahead of the LA28 Summer Olympic Games in 2028.
Global ticket sales for the LA28 Summer Olympic Games officially launched Thursday, marking the first time that worldwide fans of the games can secure their tickets to witness history in 2028.
LAPD officers searched a Sylmar neighborhood for more than 12 hours after a 35-year-old woman was fatally stabbed late Wednesday night.
Two waves of rainstorms are predicted to hit Southern California over the weekend, bringing a drop in temperatures across the region.
The homicide investigation led Orange County deputies to an illegal gambling house in Stanton, where nearly 50 people were detained over the weekend.
An hours-long pursuit finally came to an end after the alleged DUI suspect led California Highway Patrol officers through Orange, Los Angeles, Riverside and San Bernardino counties on Tuesday night.
Santa Ana Police Department detectives are seeking help from the public in solving a homicide that left a 37-year-old man dead outside his home in early 2025.
Two Inland Empire teenagers, including the daughter of an Orange County firefighter, were hospitalized with severe injuries after they were involved in an off-roading accident in Utah last week.
Three Southern California men were arrested for their alleged part in a $1 million Lego heist in the Inland Empire, according to authorities.
Two men in their 60s were found dead in Yucaipa on Wednesday afternoon, deputies said.
Two waves of rainstorms are predicted to hit Southern California over the weekend, bringing a drop in temperatures across the region.
Detectives have shared three sketches of suspects involved in a 2007 homicide that left 36-year-old Eliseo Salas dead.
The discovery was made early Wednesday morning at Wheatfield Park, police said.
First lady Melania Trump delivered a televised statement denying a relationship with the late sex offender Jeffrey Epstein.
California's attorney general filed charges against 21 suspects, accusing the group of defrauding the state of $267 million. Arrests come after a CBS News investigation into hospice fraud.
The NFL is being investigated for practices that allegedly harm consumers for licensing games to multiple platforms — paid streaming platforms, paid cable networks, and others, sources said.
The U.S. Postal Service, which lost $9 billion in 2025, recently warned that it could run out of money within 12 months.
The search for Lynette Hooker is ongoing in the Bahamas, as the U.S. Coast Guard takes the lead on investigative efforts and has launched a criminal investigation, a U.S. official said.
First lady Melania Trump delivered a televised statement denying a relationship with the late sex offender Jeffrey Epstein.
California's attorney general filed charges against 21 suspects, accusing the group of defrauding the state of $267 million. Arrests come after a CBS News investigation into hospice fraud.
The NFL is being investigated for practices that allegedly harm consumers for licensing games to multiple platforms — paid streaming platforms, paid cable networks, and others, sources said.
The U.S. Postal Service, which lost $9 billion in 2025, recently warned that it could run out of money within 12 months.
California lawmakers want schools to include nicotine in drug tests already given to student-athletes, some as young as seventh graders.
San Francisco officials said Tuesday that the city has filed a lawsuit against leading manufacturers of ultra-processed foods, accusing them of producing products linked to serious health issues and alleging that the companies knowingly made the foods addictive.
A bill that would reverse a 25% tax increase on California's legal cannabis industry is heading to Gov. Gavin Newsom's desk, after being approved by the legislature.
Meal kit delivery firm HelloFresh will pay $7.5 million to settle a lawsuit accusing it of misleading customers and making it difficult for them to cancel their subscriptions.
With the help of her daughter and her 5th-grade class, CBS News California (KCAL) Investigative reporter Julie Watts investigates "Sephora Kids" concerns.
A Southern California man has pleaded guilty for his role in a scheme that stole more than $2 million from San Francisco-based food delivery company DoorDash, federal prosecutors said.
An unlicensed cosmetologist from Florida has been found guilty in a California court for providing an injection that killed a model who was known as a Kim Kardashian lookalike, prosecutors said.
LA County public health officials issued a bacteria warning at several beaches as a potentially record-breaking heat wave arrives in Southern California.
Food containing norovirus may smell and taste normal but still cause serious illness if consumed, FDA warns.
HHS Secretary RFK Jr. wants the popular coffee chains to prove their surgery drinks are safe for teens and suggested the Trump administration could place limits on your cup of coffee.
Tests of dozens of baby formulas by Consumer Reports found that nearly half contained potentially dangerous chemicals.
A home-based food movement has been heating up in California, with home cooks turning their beloved family recipes into small businesses.
More than a dozen cities and counties across California were given a "final warning" from state officials Wednesday, saying they have failed to properly plan for additional new homes amid the state's lack of affordable housing.
A nonprofit that booked a Social Agent said it's a lot cheaper than hiring someone to do their social media full-time. A typical job runs about $200, with same-day delivery, and if clients already have footage, they can upload it and get a finished piece.
A California judge has tentatively stopped the state from canceling commercial licenses for more than 20,000 immigrant truck drivers.
The Fremont factory will still manufacture Model 3 and Y, but the space where Model S and X are made will instead focus on mass production of Tesla's Gen 3 Optimus robots.
Global ticket sales for the LA28 Summer Olympic Games officially launched Thursday, marking the first time that worldwide fans of the games can secure their tickets to witness history in 2028.
The NFL is being investigated for practices that allegedly harm consumers for licensing games to multiple platforms — paid streaming platforms, paid cable networks, and others, sources said.
Los Angeles Angels right-hander Robert Stephenson will miss the 2026 season after having ligament and flexor tendon repair surgery.
The Oklahoma City Thunder clinched the NBA's best regular-season record with a 128-110 victory over the Los Angeles Clippers.
Lauren Betts and her UCLA teammates celebrated the school's first NCAA women's basketball championship at Pauley Pavilion.
The rapper formerly known as Kanye West being denied entry into the U.K. has raised questions over the star's upcoming performance in Italy.
A major music festival featuring the rapper formerly known as Kanye West was canceled after the U.K. government blocked Ye from entering the country.
"Beverly Hills, 90210" actress Tori Spelling was involved in a two-car crash in Temecula on Thursday night, according to her manager and Riverside County Sheriff's Office officials.
A federal judge in New York has tossed out actor Blake Lively's sexual harassment claims against actor Justin Baldoni over their roles in the movie "It Ends With Us," but left intact a claim for retaliation.
Atlanta rapper Gucci Mane was lured to a Dallas studio for a meeting, then allegedly kidnapped and robbed by a group including rappers Pooh Shiesty and Big30.
With just one weekend left in PaleyFest LA 2026, Rene Reyes, the Vice President of Public Programming and Festivals at the Paley Center joins the studio to preview what fans can expect from the stars of their favorite television shows.
Rene Reyes, VP of public programming and festivals, Paley Center LA, talks about the upcoming last weekend of Paleyfest.
Attorney Neama Rahmani, former federal prosecutor, discusses the latest with Sean “Diddy” Combs as he appeals for a lesser sentence, as he currently is in federal prison in New Jersey.
After more than 12 hours of searching, LAPD officers have taken a suspect into custody for allegedly stabbing his girlfriend to death in Sylmar late Wednesday night. Rick Montanez reports.
Meatloaf, a 200-pound green sea turtle, was rescued after she was found tethered to debris in the San Gabriel River in January, according to Long Beach Aquarium officials.
Widely considered the greatest architect of his time, Frank Gehry helped shape Los Angeles' skyline.
A suspect was taken into custody after an attack on Pearl Street Mall in Boulder on June 1 in which there were 15 people and a dog who were victims. The suspect threw Molotov cocktails that burned some of the victims, who were part of a march for Israeli hostages.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
The Franklin Fire in Malibu quickly grew overnight and threatened several homes. Evacuation orders were issued and Pepperdine University instructed students to shelter in place.
Several people have been injured and multiple homes burned after the Mountain Fire broke out Wednesday morning in Ventura County, burning over 10,000 acres within hours.