Planning to return unwanted Christmas gifts? You may be charged fees.
Several major retailers are now charging customers to return items even if they are unopened and in perfect condition.
Watch CBS News
Several major retailers are now charging customers to return items even if they are unopened and in perfect condition.
Amazon donated 150 new toys to the Billerica Police Department toy drive as a thank you for helping to deliver packages that were found on the street earlier this month.
Injuries were reported after a tractor-trailer crash on the Mass Pike in Charlton.
Police in Billerica, Massachusetts delivered more than a dozen Amazon packages that have been found on the road.
Police say the driver of a car rear-ended an Amazon truck in West Bridgewater.
An Amazon Web Services outage impacting Amazon's own services and as well as apps around the world wasn't resolved until Monday evening.`
Business owners in Massachusetts are bracing for the fallout from the massive Amazon Web Services outage on Monday.
Amazon said it is making progress on restoring systems after a widespread outage.
Andy Jassy, CEO of Amazon, said he expects the company to reduce its workforce over the next few years as it rolls out more generative AI and agents.
In the number one spot is the novel "Wild Dark Shore" by Charlotte McConaghy.
There are calls for a national boycott of big businesses on Friday, but Jon Keller says the goals are vague.
There are calls for a national boycott of big businesses on Friday, but Jon Keller says the goals are vague.
An Amazon facility in Littleton has started a special training program to keep their employees safe in the winter.
An Amazon facility in Littleton, Massachusetts has started a special training program to keep their employees safe while they're delivering packages in the winter. WBZ-TV's Alyssa Andrews reports.
An Amazon driver said they left nearly 80 packages in the woods in Lakeville, Massachusetts because they were "stressed," according to police. WBZ-TV's Jordyn Jagolinzer has this and more top stories.
If you're missing an Amazon delivery, it may have been left on the side of the road by a "stressed" driver after police in Massachusetts found nearly 80 abandoned packages on Sunday.
If you're missing an Amazon delivery, it may have been left on the side of the road by a "stressed" driver after police in Massachusetts found nearly 80 abandoned packages on Sunday.
Don't wait until the Amazon October Prime Day 2024 event when you can snag these awesome deals right now.
Here's a roundup of the best Amazon Kindle e-readers, with tips for choosing which one is best for you.
Revamp your backyard with a SoloStove fire pit -- now up to 19% off for Labor Day.
Some of Amazon's popular Kindle e-readers are on sale this Labor Day, starting at $85.
Wake up to your favorite songs and control your smart home with this Alexa-enabled alarm. It's on sale for Labor Day.
From iPad to Android, the best tablets for kids are affordable, rugged and a whole lot more.
Amazon Prime Day 2024 has ended, but there are still great deals to be had a popular laptops.
Amazon Prime Day 2024 is still on. Here's what happens during the annual sale.
Boston Police shot and killed a suspected carjacker in Roxbury late Wednesday night.
Two police officers and a good Samaritan helped save a woman's life after a house fire in Merrimac, Massachusetts early Wednesday morning.
The town of Foxboro had threatened to cancel the seven matches if it didn't get $7.8 million for security.
On Cape Cod, powerful storms have accelerated long-standing erosion concerns at local beaches.
The Abbot Library in Marblehead will close its doors in December if the town can't come up with an override to fix their roughly $7 million budget deficit.
The Abbot Library will close in December if the town can't come up with an override to fix their roughly $7 million budget deficit.
A 14-year-old girl was taken into immigration custody, but has since been ordered by a judge to be returned to Massachusetts.
Boston Police shot and killed a suspected carjacker in Roxbury late Wednesday night.
Police bodycam video shows officers breaking up a party involving Patriots players at Estella Restaurant in Boston.
The town of Foxboro had threatened to cancel the seven matches if it didn't get $7.8 million for security.
HHS Secretary RFK Jr. wants the popular coffee chains to prove their surgery drinks are safe for teens and suggested the Trump administration could place limits on your cup of coffee.
Two Massachusetts residents have been diagnosed with measles, the Department of Public Health confirmed Friday.
There's a new drug that can help early morning shift workers stay awake and alert, a study out of Boston found.
As millions of Americans struggle with paying for health care, doctors and health experts discuss how medical care is being eroded by insurers denying necessary tests and treatment, making it "more difficult to be healthy in the United States."
Flu cases are rising rapidly, especially among kids in Boston, where hospitalizations of children under five have increased 150% over the last two weeks.
A woman went to visit her mother's grave at St. Joseph Cemetery in West Roxbury and was surprised to see the headstone was moved.
In the last four years there were 168 threats made against trial court judges in Massachusetts, according to state records.
A former staff member at a Massachusetts residential program for children living with autism is accused of breaking a teenage student's arm.
The ads for the Find Mass Money website in Massachusetts make it seem easy. But one couple struggled to get their $11,000.
Four Massachusetts State Police instructors have been charged following an investigation into the 2024 death of state police recruit Enrique Delgado-Garcia.
Both the Trump and Healey administrations are using government websites to blame each other for the shutdown.
Which party stands to take more of the blame from voters for the government shutdown? Here's what a new poll says.
A UNH Survey Center/Granite State poll shows John Sununu crushing Scott Brown by 23 points among likely primary voters in New Hampshire.
Seth Moulton said he's running against Sen. Ed Markey because "our party leaders are clinging to that old playbook."
Maine Governor Janet Mills' run for Senate comes with an unusual promise - she will only serve one six-year term.
Gillette is making a $1 billion investment in a new Boston headquarters.
The restaurants at View Boston are closing this spring.
Uno Pizzeria and Not Your Average Joe's are closing more restaurants in Massachusetts.
Kowloon is expected to draw big crowds to Revere, Massachusetts when it opens a new tiki bar.
Two more movie theater chains are closing locations in Massachusetts. Experts say megaplexes need to make major changes.
Just steps from the water's edge along Lake Winnipesaukee, a spectacular estate mixes modern architecture with breathtaking views.
An innovative craft winery located in downtown Meredith, New Hampshire, Hermit Woods is taking a different approach to winemaking.
Located on the water's edge along New Hampshire's Lake Winnipesaukee, Mill Falls blends elegant luxury with spectacular vistas.
Kohler Store by Supply New England and an interior designer showcases how beauty and functionality can breathe new life into a project.
James Beard-nominated pastry chef and co-founder of Bakey in Boston gives insight on how to make his world-famous babka.
The Patriots lost a pair of defense players on Wednesday as the new league year is about to get underway.
The San Antonio Spurs beat Boston 125-116 on Tuesday night to sweep a contentious two-game season series with the Celtics.
The Boston Bruins earned their 13th straight victory at home, 2-1 over the Los Angeles Kings on Tuesday night.
Celtics All-Star Jaylen Brown was ejected after receiving two technical fouls during the first half of Tuesday's game against the San Antonio Spurs.
The New England Patriots are adding a weapon for quarterback Drake Maye, signing free agent wide receiver Romeo Doubs.
Researchers spotted the season's first North Atlantic right whale mothers and calves in Cape Cod Bay.
Blue whales, the largest animals on Earth, have been spotted not far off the coast of Massachusetts.
The MSPCA-Angell is looking to find homes for 163 rats that were surrendered in Massachusetts.
Cape Cod beaches are covered with chunks of ice amid an abnormally cold winter in Massachusetts.
Snowmobilers came to the rescue of a moose that was buried up to its neck in snow off a New England trail on Tuesday.