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The Drexel University study found that "regular checkout" makes customers more loyal to a store and more likely to revisit than self-checkout.
Ford is recalling nearly 1.9 million Explorer SUVs in the U.S. because a trim piece can fly off and create a hazard for other drivers.
Massachusetts shoppers should pay attention to the details of their orders when shopping online.
How Trump won the 2024 New Hampshire Republican primary election, according to CBS News' exit polling.
Several communities have announced delayed openings for schools on Wednesday, January 24.
Taxpayers saw their tax refunds shrink last year due to the expiration of pandemic benefits. But some people may get a boost in 2024.
Chris loves to be active and enjoys climbing, building, playing outdoors.
In New Hampshire, Trump used his moment in the spotlight to ridicule Nikki Haley and Gov. Chris Sununu.
Former U.S. ambassador to the U.N. Nikki Haley placed second behind former President Donald Trump in the New Hampshire Republican primary.
"Barbie" was nominated for eight awards, but director Greta Gerwig and star Margot Robbie were notably snubbed. Ryan Gosling, who was nominated, said "there is no Ken without Barbie."
Live updates on the results of the 2024 Republican New Hampshire primary election.
The former superintendent of Chicopee Public Schools pleaded guilty Tuesday to two counts of making false statements.
As voters head to the polls for the New Hampshire primary, the fentanyl crisis remains a major issue.
How did each New Hampshire town vote in the primary election? We have maps of results for the Republican and Democratic primaries.
North Attleboro's superintendent has reversed his decision to pull a Black poetry book out of a school library
A family is mourning, and the community is shaken after a former employee allegedly opened fire inside a Nashua, New Hampshire country club. WBZ-TV’s Tammy Mutasa reports.
Some doctors and parents are pushing back after the Trump administration announced it believes acetaminophen is linked to autism risk. WBZ-TV's Juli McDonald reports.
President Trump said the use of acetaminophen, the active ingredient in Tylenol, during pregnancy could be linked to the development of autism in children. CBS News' Erica Brown reports.
President Trump suggested the use of Tylenol during pregnancy may contribute to autism. WBZ-TV’s Mike Sullivan reports.
WBZ-TV reporter Kristina Rex and her husband Dan welcomed baby girl Francesca Katherine into the world.
Boston's biggest snowstorm in nearly four years will be a memorable one. Follow live updates here.
It's the biggest winter storm in years in Massachusetts. See who has the most snow so far.
Massachusetts got plenty of snow on Sunday. Unfortunately, this storm comes complete with a day two.
It took a bit longer than usual due to winter conditions in New England, but the Patriots are headed home as AFC Champions after winning in Denver.
Patriots head coach Mike Vrabel and quarterback Drake Maye reacted to the team's AFC Championship Game win.
As millions of Americans struggle with paying for health care, doctors and health experts discuss how medical care is being eroded by insurers denying necessary tests and treatment, making it "more difficult to be healthy in the United States."
Flu cases are rising rapidly, especially among kids in Boston, where hospitalizations of children under five have increased 150% over the last two weeks.
Four children have died from the flu in Massachusetts so far this season, public health officials say.
Fewer people in Massachusetts are getting their seasonal flu and COVID vaccinations as the number of respiratory infections in the state continues to rise.
Flu is on the rise in Massachusetts, just as people are starting to gather for the holidays.
It took Aaron Braun years to get more than 93,000 Dunkin' rewards points, but after a policy change he's left with a fraction of that.
In the last three years, the Better Business Bureau has received thousands of complaints about GE.
A home baker from Foxboro, Massachusetts is frustrated that the pricy oven she bought from GE wasn't working properly. Attempts to fix it failed.
Eight states have laws making police body cameras mandatory. Massachusetts isn't one of them.
A Massachusetts family got stuck with a bill for a damaged tire on their rental car, even though they bought the extra coverage.
Both the Trump and Healey administrations are using government websites to blame each other for the shutdown.
Which party stands to take more of the blame from voters for the government shutdown? Here's what a new poll says.
A UNH Survey Center/Granite State poll shows John Sununu crushing Scott Brown by 23 points among likely primary voters in New Hampshire.
Seth Moulton said he's running against Sen. Ed Markey because "our party leaders are clinging to that old playbook."
Maine Governor Janet Mills' run for Senate comes with an unusual promise - she will only serve one six-year term.
Time Out Market Boston, a food hall that opened in the Fenway neighborhood in 2019, won't be closing after all.
The 2026 semifinalists for the James Beard Award are out, and several Massachusetts restaurants, bars and chefs made the list.
Boston's Time Out Market, a Fenway food hall that opened less than seven years ago, is now set to close.
Small businesses in Massachusetts are seeing a boom in business thanks to the playoff run by the New England Patriots.
Three Uno Pizzeria & Grill locations in Massachusetts and one in Rhode Island have closed for good.
Just steps from the water's edge along Lake Winnipesaukee, a spectacular estate mixes modern architecture with breathtaking views.
An innovative craft winery located in downtown Meredith, New Hampshire, Hermit Woods is taking a different approach to winemaking.
Located on the water's edge along New Hampshire's Lake Winnipesaukee, Mill Falls blends elegant luxury with spectacular vistas.
Kohler Store by Supply New England and an interior designer showcases how beauty and functionality can breathe new life into a project.
James Beard-nominated pastry chef and co-founder of Bakey in Boston gives insight on how to make his world-famous babka.
It took a bit longer than usual due to winter conditions in New England, but the Patriots are headed home as AFC Champions after winning in Denver.
The Seahawks and the Patriots previously met in the Super Bowl back in 2015, when a last-second goal line interception by Malcolm Butler sealed the win for New England.
Patriots head coach Mike Vrabel and quarterback Drake Maye reacted to the team's AFC Championship Game win.
It wasn't pretty, but the New England Patriots are headed to Super Bowl LX after beating the Denver Broncos, 10-7, in the AFC Championship Game.
The New England Patriots are in Denver to play the Broncos in the AFC Championship Game with a berth in Super Bowl LX on the line. Here's how you can watch.
A gathering of North Atlantic right whales off Massachusetts over the weekend appears to have set a new monthly record.
A rocketship on a downtown Boston roof is part of the new Winteractive 2026 public art installation.
The overpowering scent of Dunkin' donuts in the air has some Haverhill residents complaining.
Alex Cornwell's display of nearly 300 Christmas inflatables is attracting visitors from around Massachusetts.
Police are looking for whoever opened fire on inflatable Christmas decorations in Bow, New Hampshire.
