Verizon offers customers $20 credit for widespread outage
Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
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Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
Verizon must "evolve as a company" by slashing costs and restructuring, the wireless telecom's chief executive told employees.
In responses to customer complaints on social media, Verizon said Saturday it was aware of a "software issue impacting wireless service for some customers."
The FAA is testing Elon Musk's Starlink satellite internet service. That could raise a possible conflict of interest, experts say.
Verizon has a recommendation for people still having trouble getting service on their mobile phones after a massive outage.
Verizon customers reported their mobile phone service was down in cities across the U.S., giving them only SOS mode.
The deadline for eligible current and former subscribers to submit a claim or mail it is Monday, April 15, 2024.
Tens of thousands of AT&T customers across the U.S. were impacted by a cell service outage Thursday. Jo Ling Kent reports.
Beyoncé announced she's dropping a new album, minutes after starring in a clue-laden Verizon commercial about "breaking the internet" aired shortly after the 2024 Super Bowl halftime show.
Remember when 3G service was all the rage for your mobile phone? Starting on 2/22/22, 3G will begin to go extinct, as carriers begin to phase the service out.
Emirates Airlines announced Tuesday that flights to San Francisco International Airport and other major U.S. airports were suspended as airlines raised concerns about the pending rollout of 5G wireless service by AT&T and Verizon.
The nation's largest cellphone providers will pay a combined $116 million under a settlement approved Thursday in a California lawsuit alleging that they overcharged government customers
Telecom giant Verizon said Thursday it is pulling its advertising from Facebook, in what may be the biggest brand yet to join the #StopHateForProfit boycott.
For more than 10 hours, thousands of T-Mobile cellphone customers in cities across the country were experiencing cellphone outages on Monday.
A handful of Verizon customers could soon have faster wireless service — but they'll have to pay $10 a month more.
Verizon just admitted that it's media business, Oath, is essentially worthless.
Verizon said it removed all speed cap restrictions for emergency workers fighting wildfires on the West Coast and for those in Hawaii.
Accusations by a Bay Area fire chief against Verizon claiming the carrier put lives at risk by slowing internet speeds for crews and customers in fire zones are raising concerns of data throttling could impact the public in other emergencies.
A Bay Area fire chief made a stunning claim Tuesday, accusing Verizon of putting his wildfire crews and the public in danger when the company slowed down their data as they battled the Mendocino Complex Fire.
Verizon and AT&T have pledged to stop providing information on phone owners' locations to data brokers, stepping back from a business practice that has drawn criticism for endangering privacy.
A merger deal announced Sunday would help Sprint and T-Mobile slash costs and could make them a stronger competitor to the larger AT&T and Verizon.
SmugMug, a company that lets photographers sell and share their photos, has acquired Flickr, a pioneering rival for sharing photos online.
Verizon wireless stores across the Bay Area have been targeted by armed thieves, and the thieves are not afraid to use force on their victims.
Verizon has already built one church steeple with a cell phone tower inside in Santa Rosa, now it wants to build another.
Wireless carriers are installing millions of towers across the country to enable the new, faster 5G cellphone technology. KPIX asks the question: Are there legitimate health concerns?
Artificial intelligence is at the center of a contract fight between Kaiser Permanente and some of its mental health employees.
Bidding wars grip the city while East Bay homes sit for over a year.
A new clean energy project now under construction at UC Berkeley threatens the habitat of the Caliornia pipevine swallowtail, found only in Northern California.
A suspect was arrested Tuesday in connection with the assault and robbery of Oakland At-Large City Councilmember Rowena Brown, authorities said.
The lawsuit claims the Trump administration is withholding hundreds of millions of dollars in disaster-preparedness and homeland security grants to pressure states to change policies on elections and immigration.
Artificial intelligence is at the center of a contract fight between Kaiser Permanente and some of its mental health employees.
Bidding wars grip the city while East Bay homes sit for over a year.
A new clean energy project now under construction at UC Berkeley threatens the habitat of the Caliornia pipevine swallowtail, found only in Northern California.
A suspect was arrested Tuesday in connection with the assault and robbery of Oakland At-Large City Councilmember Rowena Brown, authorities said.
The lawsuit claims the Trump administration is withholding hundreds of millions of dollars in disaster-preparedness and homeland security grants to pressure states to change policies on elections and immigration.
Artificial intelligence is at the center of a contract fight between Kaiser Permanente and some of its mental health employees.
Two men have been arrested following an armed robbery of an elderly couple in San Francisco last week, police said.
A 23-year-old San Bruno man on parole was arrested last week after he ran from police during a traffic stop, the San Bruno Police Department said in a Facebook post Wednesday.
Transportation officials in San Francisco are implementing a plan dropping speed limits near public and private schools citywide, to improve safety for children and their families.
Tommy and May Chin Tong launched the Golden Star Radio Company and began producing "The Chinese Hour" from their basement studio in 1939. It's believed to be the first Chinese-language radio program in North America.
A new clean energy project now under construction at UC Berkeley threatens the habitat of the Caliornia pipevine swallowtail, found only in Northern California.
A suspect was arrested Tuesday in connection with the assault and robbery of Oakland At-Large City Councilmember Rowena Brown, authorities said.
With the first day of school approaching, the district announced it would implement a full phone ban to curb the negative impacts of cell phones in its schools.
A group of visionaries are working to rebuild a historic Oakland landmark known as the "Gingerbread Firehouse" after a fire broke out at the 99-year old structure Tuesday night.
An Oakland woman's nonprofit has been giving away free diapers to Bay Area families in need for the last 17 years.
The San Jose Earthquakes are partnering with an AI-based business-to-business platform to feature the company's logo on player uniforms and drive business growth.
Two San Jose police officers acted lawfully when they shot and killed a man who had fatally stabbed his young son last year, the Santa Clara County District Attorney's Office said.
A man and a teenage boy were arrested in San Jose in connection with two armed robberies and an attempted murder earlier this month, including an incident after a World Cup watch party.
The suspect in a robbery of a Pokémon card box worth thousands has been arrested after a three-week investigation, the Santa Clara Police Department said in a press release on Tuesday.
One person has died and another person was injured following a house fire that broke out in a San Jose neighborhood early Wednesday morning, firefighters said.
Authorities in Solano County are investigating after a woman's body was found near Interstate 80 in Vallejo Monday afternoon.
An independent filmmaker plans to use downtown Santa Rosa as the backdrop for a scene depicting active immigration enforcement.
The Napa Planning Commission recently directed city staff to move forward with restrictions on new and expanded drive-thru facilities. Existing drive-thrus, like the Napa In-N-Out and McDonald's, would remain.
A man suspected in a carjacking died following a shootout with officers in Vallejo Monday afternoon, police said.
A shooting was reported in Vallejo on Monday afternoon, and police activity was concentrated in a portion of the city's north side.
The San Jose Earthquakes are partnering with an AI-based business-to-business platform to feature the company's logo on player uniforms and drive business growth.
Antoine Griezmann scored in his MLS debut, David Brekalo and Iván Angulo each scored his first goal of the season, and Orlando City beat the San Jose Earthquakes 4-0 in the first game for both teams since before the World Cup break.
LeBron James last month announced he would not be returning to the Los Angeles Lakers.
Kiki Iriafen had 23 points and 12 rebounds, Shakira Austin finished with 15 points and 15 rebounds, and the Washington Mystics rallied past Golden State for a 90-82 victory Monday night to snap the Valkyries' nine-game winning streak.
As Spain's World Cup champs took to the stage with their trophy, President Trump joined them in their moment of glory.
A suspect was arrested Tuesday in connection with the assault and robbery of Oakland At-Large City Councilmember Rowena Brown, authorities said.
Two San Jose police officers acted lawfully when they shot and killed a man who had fatally stabbed his young son last year, the Santa Clara County District Attorney's Office said.
Authorities in Solano County are investigating after a woman's body was found near Interstate 80 in Vallejo Monday afternoon.
A group of visionaries are working to rebuild a historic Oakland landmark known as the "Gingerbread Firehouse" after a fire broke out at the 99-year old structure Tuesday night.
Two men have been arrested following an armed robbery of an elderly couple in San Francisco last week, police said.
Artificial intelligence is at the center of a contract fight between Kaiser Permanente and some of its mental health employees.
The San Jose Earthquakes are partnering with an AI-based business-to-business platform to feature the company's logo on player uniforms and drive business growth.
With the first day of school approaching, the district announced it would implement a full phone ban to curb the negative impacts of cell phones in its schools.
ChatGPT maker OpenAI says its artificial intelligence system hacked into another AI company on its own in what the company called an "unprecedented cyber incident."
A data center project in Pittsburg is causing a revolt at city council meetings, with residents again packing the city council chambers on Monday to voice their opposition.
The case accuses OpenAI of practicing medicine without a license and failing to safeguard users seeking health advice.
A generic version of the allergy medication Zyrtec is under recall across the U.S. over cross-contamination concerns.
Taylor Farms said none of its branded salads or kits contain the iceberg lettuce associated with the outbreak.
A Monterey County company is now at the center of a nationwide cyclosporiasis outbreak. The Washington Post is reporting that lettuce from Taylor Farms, a company headquartered in Salinas, may have supplied contaminated lettuce to Taco Bell.
A lettuce supplier to fast-food giant Taco Bell has been linked to a nationwide cyclosporiasis outbreak that has sickened thousands of people, the CDC said.
The lawsuit claims the Trump administration is withholding hundreds of millions of dollars in disaster-preparedness and homeland security grants to pressure states to change policies on elections and immigration.
The House on Thursday voted to direct President Trump to end the war with Iran, after four Republicans joined Democrats to rebuke the president over his handling of the conflict.
More than 43,000 immigrants were arrested last month as DHS continues to detain people in less-publicized enforcement surges.
The Napa Planning Commission recently directed city staff to move forward with restrictions on new and expanded drive-thru facilities. Existing drive-thrus, like the Napa In-N-Out and McDonald's, would remain.
California Gov. Gavin Newsom has retained prominent Washington defense attorney Abbe Lowell as the U.S. Department of Justice continues a federal investigation involving the governor's wife and several people in his political orbit.
LGBTQ+ communities have significantly higher rates of unemployment than the general population. Kelsi Thorud reports on how the City of Oakland is empowering LGBTQ+ job seekers during Pride Month.
The fallout over the opposition by a handful of San Francisco Giants players against the team's Pride Night celebrations has prompted an investigation of Major League Baseball by the Trump administration.
Major League Baseball has warned players about writing on their uniforms after San Francisco starter Landen Roupp and two other pitchers added Bible verses to their Pride Night caps on Friday night.
Many LGBTQ+ Pride events across the country have had to scale back or even cancel due to political and financial reasons. San Francisco was on the brink. Kara St. Cyr reports.
In one of the most competitive real estate markets in America, a San Francisco real estate agent dons fabulous drag to help promote homes for sale. Itay Hod reports.
An independent filmmaker plans to use downtown Santa Rosa as the backdrop for a scene depicting active immigration enforcement.
Kaylee Hottle, an Atlanta-born actress known for her role in the "Godzilla" film franchise, has died following a crash in Maryland.
The ruling comes after a coalition of 12 states sued to block the deal, arguing it would harm consumers and the entertainment industry.
Brenda Fricker won an Academy Award for 1989's "My Left Foot," played the Pigeon Lady in "Home Alone 2" and appeared in "A Time to Kill" and "So I Married an Axe Murderer."
The San Francisco Board of Supervisors on Tuesday approved an ordinance that would allow for Amsterdam-style cannabis cafés serving food and drinks, along with offering live entertainment.
Ever since the COVID-19 pandemic, the Oakland Unified School District has seen an alarming spike in the number of unhoused students in the school system who deal with a host of challenges far beyond what most children face.
Meteorologist and CBS News Bay Area's resident pilot Lt. Jessica Burch got a treat during Fleet Week, taking to the skies with one of the Blue Angels.
A Bay Area man discovered his devastating loss left him with a new opportunity to rethink how he lives -- follow his journey in virtual reality, 360-degree video.
A groundbreaking medical study involving the UCSF Medical Center has shown some colorectal cancer patients can safely skip radiation treatment and enjoy a potentially higher quality of life.
Every day, San Francisco bar pilot Captain Zach Kellerman goes through what might just be the world's most dangerous commute.
Kaiser employees spoke before city supervisors about their ongoing contract negotiations and the threat of AI on their livelihoods. Brad Hamilton reports.
The real estate market in San Francisco is booming as much of the rest of the Bay Area is a bust. Maddie White reports.
Oversize farm operations that provide food to millions of Americans can present some big challenges. Veronica Macias reports from a Salinas strawberry farm whose owner is advocating for more people to get their produce from small to mid-size farms.
Ryan Yamamoto reports from a Concord vigil that hopes to call attention to the recent high-profile deaths of men across the country at the hands of ICE agents. Katie Nielsen also reports from Concord, covering the strain felt there after San Francisco's federal immigration court was shuttered.
After morning clouds and fog, expect seasonal highs ranging from the 60s along the coast, to the 80s inland. Expect similar conditions heading into the weekend. Jessica Burch has the forecast.
In 2025, KPIX is moving to a new community service award: the CBS News Bay Area Icon Award. Submit nominations for an outstanding community hero at kpix.com/icon.
It's the most wonderful time of the year for a South Bay woman who has played Mrs. Claus for more than 40 years for the children of North San Jose's Alviso District.
For residents of the Oakland Hills, the prospect of another wildfire always remains a concern. This week's Jefferson Awards winner has made it his mission to make the hills and other high-risk areas safer.
In East Palo Alto -- where state education numbers show more than nine in ten public school students are low income and more than half are English learners -- many are finding hope and connection at the Boys & Girls Clubs of the Peninsula.
This week's Jefferson Award winner is Army veteran who continues to live a life of service into his 80s, by feeding hundreds of San Francisco families a week.
A Bay Area man who overcame tremendous obstacles to excel in school has made it his mission to gear up other students for success in the classroom and in life.
For Students Rising Above scholar Josh Collins it took moving across the country to realize the value of his Bay Area family.
Samir Hooker had to grow up fast after his stepfather was shot dead 12 years ago. Now he is watching over his mom and sister while attending UC Berkeley.
It's hard enough to graduate from one of the most prestigious schools in the country when you're the first in your family to go to college. Imagine doing that while you're also trying to protect your parents from being deported?
Some students who are the first in their families to go to college face the challenge of balancing a rigorous academic load while still working to help support their family back home.