Call Kurtis Investigates: Escrow disaster leaves mom without full insurance after house fire
Theresa Ingraham paid for her homeowners insurance each month through her mortgage payment but learned that after her house fire, her AAA bill went unpaid.
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Theresa Ingraham paid for her homeowners insurance each month through her mortgage payment but learned that after her house fire, her AAA bill went unpaid.
Fashion's hottest trend is recycling clothes before they end up in the landfill. A Bay Area designer is giving new life to old fashion to help save the planet.
Anyone who pays for their homeowners insurance through their mortgage payment should listen to this story. An Antelope mother who lost her home to a house fire said her mortgage company never paid her insurance. She called Kurtis to investigate.
California's attorney general is putting pressure on Facebook over an issue Call Kurtis first exposed more than a year ago.
California's attorney general is putting pressure on Facebook over an issue Call Kurtis first exposed more than a year ago.
When picking a house sitter to watch his labradoodle Milli for a week, Dave Harmon found someone with five-star reviews through the Rover App. Here's how he said it all went wrong.
Ninety minutes after getting news of an arrest in their son's 2022 killing outside a Rancho Cordova house party, Kurtis Ming spoke with his parents.
A Pollock Pines viewer says he was getting charged for propane tanks on his property he never wanted or used, so he called Kurtis for help.
A Sacramento dad says after having two girls, he finally got his son, but not according to the birth certificate. This mistake dragged on for more than six months, and it kept the baby from meeting his relatives.
A Sacramento dad says after having two girls, he finally got his son, but not according to the birth certificate. This mistake dragged on for more than six months, and it kept the baby from meeting his relatives.
A downed tree alone in your yard is most likely an out-of-pocket expense. If you have damage of a tree into a house, insurance is the way to go.
The Hartford Insurance is the latest company to say it will stop writing new homeowners' policies in California starting Feb. 1. It cites challenges in the market, especially with the California fire risk.
The Hartford Insurance is the latest company to say it will stop writing new homeowners' policies in California starting Feb. 1. It cites challenges in the market, especially with the California fire risk.
A Pollock Pines viewer said a propane company damaged her driveway and fence but wouldn't fix it. So it was time to call Kurtis.
The California attorney general is now going after a company exposed in a Call Kurtis investigation. We first started looking into MV Realty after hearing from an Elk Grove veteran who was trying to provide Christmas for his kids.
A cold call last year grabbed the attention of veteran and father Miguel Hall. The caller offered to pay him $1,250 now if he agreed to let them list his home in the next 40 years if he chooses to sell.
California Insurance Commissioner Ricardo Lara issued a bulletin to car insurance companies over reports that drivers are having a tough time getting auto policies.
Customers, insurance and real estate agents report struggling to get policies with California's Fair Plan. CBS13 has learned the delays are keeping some potential homebuyers from closing on their new homes.
Customers, insurance and real estate agents report struggling to get policies with California's Fair Plan. CBS13 has learned the delays are keeping some potential homebuyers from closing on their new homes.
Zothex flooring has done a lot of advertising -- you know the jingle, and customers have responded. But some customers who've spent thousands on deposits with the company now wonder if they'll get to their projects' finish line.
In the case of the free phone that cost $369, Karen Rickman of Portola bought a buy-one, get-one free cell phone.
First-time dad Geoff Mayfield spared no expense in buying the top-rated Miku Pro smart baby monitor. It uses sensors to track his son's real-time breathing and sleeping patterns. Now, a switch to a subscription model is causing frustration.
First-time dad Geoff Mayfield spared no expense in buying the top-rated Miku Pro smart baby monitor. It uses sensors to track his son's real-time breathing and sleeping patterns. Now, a switch to a subscription model is causing frustration.
A Stockton viewer's elderly mother is in a wheelchair and requires in-home care. She says the company she hired to drop in on her mom reports scheduling and staffing issues with a high rate of callouts.
A Stockton viewer's elderly mother is in a wheelchair and requires in-home care. She says the company she hired to drop in on her mom reports scheduling and staffing issues with a high rate of callouts.
Samuel Basallo hit a two-run homer, Pete Alonso also drove in two runs and the Baltimore Orioles defeated the San Francisco Giants 6-2 on Sunday.
Nick Kurtz hit his first home run this season, sending the Athletics to a 1-0 victory Sunday and a three-game sweep of the slumping Mets.
A former staffer of Rep. Eric Swalwell said he allegedly forced himself on her after they met for drinks in New York in 2024.
The political crisis surrounding Democratic Rep. Eric Swalwell is rapidly escalating into a broader bipartisan showdown that could reshape the makeup of the House.
President Trump said the U.S. Navy will begin blockading ships from entering or exiting the Strait of Hormuz and intercept vessels that have paid tolls to Iran.
Snow levels dropped Saturday night to about 3,500-4,000 feet as a winter storm warning is in effect.
Neither the victim nor the suspect has been identified.
Samuel Basallo hit a two-run homer, Pete Alonso also drove in two runs and the Baltimore Orioles defeated the San Francisco Giants 6-2 on Sunday.
The woman alleged the California gubernatorial candidate sexually assaulted her twice when she was too drunk to consent.
Yolo County prosecutors have announced indictments in the deadly 2025 fireworks warehouse explosion.
A proposed crematorium in Sacramento, which sits within 1,000 feet of homes and an elementary school, is drawing concern from nearby residents who say they fear potential health and air quality impacts.
Last year, six people ran for Sacramento mayor and no one got more than 30% of the vote during the primary election. Now, there's a push to eliminate the primary and allow voters to choose more than one candidate.
A young girl was blindsided near her Natomas home Wednesday afternoon when her mother says a man crouching behind a utility box jumped out and attacked her from behind as she rode her bike.
Friday marks four years since the worst mass shooting in Sacramento history. Since then, police say they've been successful in reducing these types of violent crimes. One advocate says the city still isn't doing enough.
A new type of home may soon be rolling into Sacramento. City leaders are considering allowing people to live in cottages mounted on wheels.
Californians could see thousands more lightning strikes as more thunderstorms are expected throughout the weekend. The NWS advises people, if "thunder roars, go indoors."
The bill would allow drivers to install federally approved E-85 conversion kits, giving more vehicles access to the lower-cost fuel option.
California lawmakers want schools to include nicotine in drug tests already given to student-athletes, some as young as seventh graders.
The cost of diesel fuel is nearing $8 per gallon in parts of California, creating significant pressure on small trucking companies already struggling.
Northern California lawmakers denounced President Trump's latest threats against Iran on social media, vowing to wipe out "a whole civilization, and mirroring other Democratic lawmakers nationwide who are now calling for his removal from office.
Samuel Basallo hit a two-run homer, Pete Alonso also drove in two runs and the Baltimore Orioles defeated the San Francisco Giants 6-2 on Sunday.
Nick Kurtz hit his first home run this season, sending the Athletics to a 1-0 victory Sunday and a three-game sweep of the slumping Mets.
The Athletics roughed up Kodai Senga in an 11-6 victory over the struggling Mets on Saturday.
Thousands of fans descended into Adventist Health Arena for game two of the NBA G League Finals on Friday.
Jeff McNeil had two hits in his return to Citi Field to help the Athletics beat the Mets 4-0 on Friday night.
A former staffer of Rep. Eric Swalwell said he allegedly forced himself on her after they met for drinks in New York in 2024.
The political crisis surrounding Democratic Rep. Eric Swalwell is rapidly escalating into a broader bipartisan showdown that could reshape the makeup of the House.
President Trump said the U.S. Navy will begin blockading ships from entering or exiting the Strait of Hormuz and intercept vessels that have paid tolls to Iran.
The woman alleged the California gubernatorial candidate sexually assaulted her twice when she was too drunk to consent.
Former Vice President Kamala Harris said that she might run for president in 2028, telling a gathering in New York that she is considering mounting a third bid for the White House.
Food containing norovirus may smell and taste normal but still cause serious illness if consumed, FDA warns.
HHS Secretary RFK Jr. wants the popular coffee chains to prove their surgery drinks are safe for teens and suggested the Trump administration could place limits on your cup of coffee.
Public health officials say they've confirmed two cases of measles in Sacramento County.
Multiple elephant seal pups along the Northern California coast have tested positive for the deadly avian influenza, or bird flu, according to new research from the University of California.
Here's what to know about TrumpRx, including how it works, who can use it, and how much money it can save.
Finding the perfect dress isn't easy, but now, selling them could become a lot more challenging.
This weekend, Placer County is hosting its annual Sip Into Spring event, offering free or discounted tastings at more than 20 wineries along what's known as the Placer Wine Trail.
From fruits and veggies to car parts, economists project that businesses will pass along the cost of the tariffs to customers.
An economic blackout was underway Friday as activists nationwide encouraged people not to spend their money at large corporations, retailers and fast-food chains for 24 hours.
San Joaquin County's retail theft reporting app has only been around for six months and is already bringing a sense of calmness to local business owners.
President Trump and Gov. Gavin Newsom have made several different claims about California gas prices. Here's what we found.
This year-long investigation provides an unprecedented look at California's one-party supermajority legislature through the eyes of grieving parents who discover how California lawmakers kill popular bills by not voting.
This year-long investigation by CBS News California investigative correspondent Julie Watts examines the many components of California's new tougher-on-crime law.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
The California Highway Patrol captain accused of workers' compensation fraud was the commander in charge of the fatal Mahaney Park shootout in Roseville, three officers who worked under him at the time of the shootout said.
CBS13 and the Call Kurtis consumer investigative team devised an idea on how to lower what consumers owe on their credit cards -- and it begins with a simple phone call.
No one wants to think about death. However, it's important to plan on what happens to your digital assets after you die.
After spending $18,000 on waterproof laminate floors, a Natomas couple spotted damage after the first cleaning.
More than a year after Hai Pham canceled the trial membership, he kept getting charged every month for it.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
Six months after a California wildfire destroyed dozens of homes in the Tuolumne County community of Chinese Camp, officials say debris removal is now complete and properties are being returned to their owners.
A man has been arrested and charged in connection with the Tiger Fire that burned 118 acres in California's Amador County last summer and forced evacuations near Pioneer.
A major home developer is rethinking how communities are built in wildfire-prone areas and the future is taking shape in El Dorado County.
San Joaquin County secured a grant aimed at helping to build a wildfire protection plan for the entire county.
More than two dozen structures were destroyed in a wildfire in the eastern Sierra Nevada mountains on Wednesday afternoon, officials said.
A Sacramento County dog picked up thousands of miles from home after he went missing five years ago was reunited with his family on Wednesday.
What started as a suspicious circumstances call for Rancho Cordova police ended with a newborn surprise.
A once-empty lot behind Church of the Cross in north Modesto now hosts a thriving community garden with more than 140 plots and growers from across the globe.
A Sacramento-area middle school history and English teacher is in the running to win big as America's Favorite Teacher, a title her students think she is more than worthy of being awarded.
Junior Romello Bruhn of Woodland Christian High School is closer than ever to scoring 3,000 career points, something only 13 high school athletes have accomplished in California state history.
A spring system is bringing rounds of rain and thunderstorms to Northern California and continues through the weekend, including bringing snow to the Sierra.
Here's a look at the weather forecast Saturday evening.
Carmela Karcher reports.
Sacramento police said a suspect remains at large after a deadly shooting at Natomas High School on Friday.
Here is a look at your next seven days of weather!