More flight cancellations, unclaimed baggage at Midway
Tuesday brought another round of cancellations as the airlines played catch-up from fierce winter weather.
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Tuesday brought another round of cancellations as the airlines played catch-up from fierce winter weather.
Southwest has canceled thousands of flights nationwide, leaving passengers and their luggage stranded at airports, waiting days for another flight.
Travel trouble continues for Southwest Airlines, with thousands more flights canceled on Tuesday, with many travelers already stranded for days, waiting to find out when they can reach their destinations.
The federal government wants answers from Southwest Airlines after cancellations, delays and lost luggage are happening to travelers across the country – leaving them stranded for days.
Severe weather in Buffalo and other places to our east continued to cause headaches Monday night for travelers in Chicago. CBS 2's Marybel Gonzalez reports on some frustrated travelers at Midway International Airport.
It has been a brutal pandemic for the airline industry and this summer — wasn't much better — with massive cancelations and weather issues.
Southwest Airlines flight attendants held their picket at Midway, their United Airlines counterparts did the same at O’Hare. CBS 2's Chris Tye reports om their concerns.
Multiple flights have been delayed at airports including Midway after Southwest Airlines experienced technology issues Saturday morning.
"It's the most important day of my life thus far and I didn't have a single family member present."
Sources tell CBS News a Southwest Airlines staffing shortfall this weekend was a factor in why more than 1,800 of their flights were grounded.
Southwest Airlines has canceled hundreds of flights nationwide, blaming air traffic control issues and the weather, leaving passengers confused and frustrated.
A Southwest Airlines spokesman said the company is "is in the process of resuming normal operations after a brief pause in our flight activity.
Both planes involved in the incident are now out of service for inspection.
Southwest Airlines said Monday it is expanding its all-Boeing fleet with an order for 100 Max jets instead of buying planes from Europe's Airbus.
The orders could indicate that airlines are starting to feel more optimistic about a rebound in travel, which has been devastated by the coronavirus pandemic.
The coronavirus pandemic may have hit the travel industry hard, but Southwest Airlines is expanding.
Southwest said it was only a paperwork issue, and not a flight safety issue.
"Consumers are the winners, because anytime Southwest comes into a market, airfares drop."
The move resulted in more than 173 canceled flights on Friday.
Southwest Airlines said it will seek additional compensation from Boeing as the problem is expected to stretch deep into 2020.
Every plane in Southwest Airlines' fleet is a Boeing 737. But that may not be the case in the future.
Boeing continues to expect approval to fly the jets again by end of this year, although it has consistently fallen behind its own timeline.
After landing and turning off the runway, the plane stopped short of the terminal due to a hydraulic issue, and the 137 passengers and five crew members evacuated the plane using airstairs.
Southwest Airlines Pilots Association, in a complaint filed Monday on behalf of the pilots, claims Boeing "deliberately" misled pilots about the safety of the aircraft, which caused two fatal crashes in less than six months killing 346 people.
It might be July, but it's not too early to think about planning for holiday travel, and if you're flying, you could get booked on a Boeing 737 Max, even though the jets remain grounded due to safety concerns after two fatal crashes.
The kindness of strangers can change lives. A downstate Illinois restaurant owner was shocked by the number of people who reached out to help him when he needed it most.
Police in south suburban Harvey are expanding their surveillance technology with new Flock Safety drones, even as some other cities are cancelling contracts with the technology company.
A year-long investigation has led to an arrest in a fatal shooting in northwest suburban Des Plaines.
Cade Cavalli took a no-hitter into the seventh inning, and the Washington Nationals beat the Chicago Cubs 7-0 to avoid a three-game sweep.
ComEd crews working to restore power to thousands of customers in Illinois following damaging storms earlier this week will need a few more days before everything is back to normal, officials said on Thursday.
Senate Democrats are demanding answers about conditions aboard the USS Abraham Lincoln during the aircraft carrier's record-setting deployment.
President Trump said Karoline Leavitt will be leaving her role to focus on her young family.
Chicago mayoral candidate John Kelly on Wednesday said the city has had enough of career politicians, and took some of his opponents to task for running for two offices at once.
David Crowley unexpectedly beat a progressive candidate in the Democratic primary for Wisconsin governor, and will face Republican Rep. Tom Tiffany on the ballot in November.
U.S. Immigration and Customs Enforcement officers may soon be outfitted with gloves that can deliver painful electric shocks that are intended to gain compliance from combative individuals.
Illinois is one of 46 states that have reached a $15.5 million settlement with a Pennsylvania-based mortgage servicer for improperly imposing new insurance policies on homeowners who already had insurance.
The Trump administration is taking aim at power grid operator PJM Interconnection over rising electricity bills that affect Illinois and Indiana residents.
Chicago remained the most bed bug-treated city in the country, according to Orkin's latest annual rankings covering a full year of residential and commercial treatment data.
Illinois Attorney General Kwame Raoul this week warned residents cleaning up from last month's storms to be on the lookout for scams.
Illinois Gov. JB Pritzker on Thursday signed several new consumer protections into law, including a ban on junk fees.
The Illinois Department of Public Health is not adopting new federal child vaccine guidelines and will continue following recommendations by the American Academy of Pediatrics.
In a wide-ranging interview with the CBS News partner BBC News, Hunter Biden grew emotional as he discussed his father's condition, describing it as very sad to watch.
With the cyclosporiasis linked to iceberg lettuce growing and consumers wary of the products on grocery shelves, many in Chicago are turning to local farmers market for fresh and safe greens.
East Chicago, Indiana is being placed on a precautionary boil water advisory starting Monday morning for planned installations that could affect water safety.
A new Northwestern Medicine study on long COVID shows women show more neurological symptoms than men.
The Original Rainbow Cone celebrated its 100th anniversary on Sunday with a special event at its Beverly location.
The Shops at North Bridge on the Magnificent Mile announced plans Thursday for a multimillion-dollar renovation project.
While the building that housed the flagship Ann Sather restaurant on Belmont Avenue has been torn down, the renowned Chicago restaurant chain is now set to open a new Lakeview location.
Nationally, data centers used 17.4 billion gallons of water in 2023 — a figure projected to reach 72.6 billion gallons by 2028, raising concerns about states' water supplies.
Chicago's Wishbone Restaurant will soon be closing after 36 years in business.
Crews need about a week and a half to tear down the festival site before the city can begin its own inspection — and past cleanup costs have topped $1 million.
Vincent Pastore played Salvatore "Big Pussy" Bonpensiero on all six seasons of "The Sopranos," which aired from 1999 to 2007.
If weather forces an evacuation, shelter sites are located at Grant Park North, Grant Park South, and Millennium Lakeside Garages, accessible through the vehicle entrance on Michigan Avenue.
Grant Park was filled with tens of thousands of people Thursday for the start of Lollapalooza, as warm weather greeted festivalgoers on day one of the four-day music festival.
Academy Award-winning Irish singer-songwriter Glen Hansard has died in a motorcycle crash.
Chief meteorologist Albert Ramon has the latest First Alert Weather forecast.
The kindness of strangers can change lives. A downstate Illinois restaurant owner was shocked by the number of people who reached out to help him when he needed it most.
Police in south suburban Harvey are expanding their surveillance technology with new Flock Safety drones, even as some other cities are cancelling contracts with the technology company.
Northwest Indiana is preparing for flooding as many are still dealing with storm damage and no power, following Tuesday’s powerful storms. NIPSCO crews are racing to fix outages, but said it will take until late next week to complete all repairs.
It is a dire situation in parts of Indiana, where there has been historic flooding in the wake of torrential rains. The Whitewater River has reached the highest levels ever recorded, prompting evacuation orders.
Residents in Northwest Indiana may have to wait more than a week to get power back after a devastating outbreak of severe weather.
Police in south suburban Harvey are expanding their surveillance technology with new Flock Safety drones, even as some other cities are cancelling contracts with the technology company.
More violations at Chicago's Bohemian National Cemetery and Crematorium have surfaced, which is now under investigation for its role in mishandling bodies connected to the family that ran South Chicago Chapel.
The kindness of strangers can change lives. A downstate Illinois restaurant owner was shocked by the number of people who reached out to help him when he needed it most.
A year-long investigation has led to an arrest in a fatal shooting in northwest suburban Des Plaines.
More violations at Chicago's Bohemian National Cemetery and Crematorium have surfaced, which is now under investigation for its role in mishandling bodies connected to the family that ran South Chicago Chapel.
Many unanswered questions remain after 56 decomposing bodies were found inside a Chicago funeral home last week.
A lawsuit on behalf of a man who was shot and killed by police in Humboldt Park in March claims a CPD officer fired deadly shots just after arriving at a controlled scene instead of de-escalating.
Neighbors of a South Side animal feed plant have complained about the noxious smell and air quality for years. Now the city of Chicago and state of Illinois are suing Pullman Innovations to clean up the air, as well as for alleged illegal work and permit violations.
The owners of a Far South Side funeral home where dozens of decomposing bodies were found earlier this week have run into trouble with state regulators before over their handling of bodies at a crematory in the south suburbs.
Cade Cavalli took a no-hitter into the seventh inning, and the Washington Nationals beat the Chicago Cubs 7-0 to avoid a three-game sweep.
Sal Stewart, Eugenio Suárez and Tyler Stephenson homered and the Cincinnati Reds held off the Chicago White Sox for a 9-8 victory.
The Chicago White Sox announced they're moving their Thursday game at Rate Field against the Cincinnati Reds to an earlier time due to the weather.
Chicago Bears chief executive officer Kevin Warren said Thursday that while team representatives have still been meeting with Illinois officials, the team's "sole focus" is now building a new stadium in Hammond, Indiana.
Kamilla Cardoso scored 20 points on 7-for-13 shooting as Chicago lost for the fourth time in five games.
A year-long investigation has led to an arrest in a fatal shooting in northwest suburban Des Plaines.
A man was due in court Thursday on charges of stabbing a woman to death in Chicago's Avondale community this week.
A man was set for a detention hearing Thursday in a shootout on Chicago's Near North Side.
Police released a video showing the packages spilling out from the truck's false bottom, with the stickers of Norway's soccer star Erling Haaland.
A man was shot and killed Tuesday night along busy McCormick Boulevard in the north Chicago suburb of Skokie.
