More flight cancellations, unclaimed baggage at Midway
Tuesday brought another round of cancellations as the airlines played catch-up from fierce winter weather.
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Tuesday brought another round of cancellations as the airlines played catch-up from fierce winter weather.
Southwest has canceled thousands of flights nationwide, leaving passengers and their luggage stranded at airports, waiting days for another flight.
Travel trouble continues for Southwest Airlines, with thousands more flights canceled on Tuesday, with many travelers already stranded for days, waiting to find out when they can reach their destinations.
The federal government wants answers from Southwest Airlines after cancellations, delays and lost luggage are happening to travelers across the country – leaving them stranded for days.
Severe weather in Buffalo and other places to our east continued to cause headaches Monday night for travelers in Chicago. CBS 2's Marybel Gonzalez reports on some frustrated travelers at Midway International Airport.
It has been a brutal pandemic for the airline industry and this summer — wasn't much better — with massive cancelations and weather issues.
Southwest Airlines flight attendants held their picket at Midway, their United Airlines counterparts did the same at O’Hare. CBS 2's Chris Tye reports om their concerns.
Multiple flights have been delayed at airports including Midway after Southwest Airlines experienced technology issues Saturday morning.
"It's the most important day of my life thus far and I didn't have a single family member present."
Sources tell CBS News a Southwest Airlines staffing shortfall this weekend was a factor in why more than 1,800 of their flights were grounded.
Southwest Airlines has canceled hundreds of flights nationwide, blaming air traffic control issues and the weather, leaving passengers confused and frustrated.
A Southwest Airlines spokesman said the company is "is in the process of resuming normal operations after a brief pause in our flight activity.
Both planes involved in the incident are now out of service for inspection.
Southwest Airlines said Monday it is expanding its all-Boeing fleet with an order for 100 Max jets instead of buying planes from Europe's Airbus.
The orders could indicate that airlines are starting to feel more optimistic about a rebound in travel, which has been devastated by the coronavirus pandemic.
The coronavirus pandemic may have hit the travel industry hard, but Southwest Airlines is expanding.
Southwest said it was only a paperwork issue, and not a flight safety issue.
"Consumers are the winners, because anytime Southwest comes into a market, airfares drop."
The move resulted in more than 173 canceled flights on Friday.
Southwest Airlines said it will seek additional compensation from Boeing as the problem is expected to stretch deep into 2020.
Every plane in Southwest Airlines' fleet is a Boeing 737. But that may not be the case in the future.
Boeing continues to expect approval to fly the jets again by end of this year, although it has consistently fallen behind its own timeline.
After landing and turning off the runway, the plane stopped short of the terminal due to a hydraulic issue, and the 137 passengers and five crew members evacuated the plane using airstairs.
Southwest Airlines Pilots Association, in a complaint filed Monday on behalf of the pilots, claims Boeing "deliberately" misled pilots about the safety of the aircraft, which caused two fatal crashes in less than six months killing 346 people.
It might be July, but it's not too early to think about planning for holiday travel, and if you're flying, you could get booked on a Boeing 737 Max, even though the jets remain grounded due to safety concerns after two fatal crashes.
