More flight cancellations, unclaimed baggage at Midway
Tuesday brought another round of cancellations as the airlines played catch-up from fierce winter weather.
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Tuesday brought another round of cancellations as the airlines played catch-up from fierce winter weather.
Southwest has canceled thousands of flights nationwide, leaving passengers and their luggage stranded at airports, waiting days for another flight.
Travel trouble continues for Southwest Airlines, with thousands more flights canceled on Tuesday, with many travelers already stranded for days, waiting to find out when they can reach their destinations.
The federal government wants answers from Southwest Airlines after cancellations, delays and lost luggage are happening to travelers across the country – leaving them stranded for days.
Severe weather in Buffalo and other places to our east continued to cause headaches Monday night for travelers in Chicago. CBS 2's Marybel Gonzalez reports on some frustrated travelers at Midway International Airport.
It has been a brutal pandemic for the airline industry and this summer — wasn't much better — with massive cancelations and weather issues.
Southwest Airlines flight attendants held their picket at Midway, their United Airlines counterparts did the same at O’Hare. CBS 2's Chris Tye reports om their concerns.
Multiple flights have been delayed at airports including Midway after Southwest Airlines experienced technology issues Saturday morning.
"It's the most important day of my life thus far and I didn't have a single family member present."
Sources tell CBS News a Southwest Airlines staffing shortfall this weekend was a factor in why more than 1,800 of their flights were grounded.
Southwest Airlines has canceled hundreds of flights nationwide, blaming air traffic control issues and the weather, leaving passengers confused and frustrated.
A Southwest Airlines spokesman said the company is "is in the process of resuming normal operations after a brief pause in our flight activity.
Both planes involved in the incident are now out of service for inspection.
Southwest Airlines said Monday it is expanding its all-Boeing fleet with an order for 100 Max jets instead of buying planes from Europe's Airbus.
The orders could indicate that airlines are starting to feel more optimistic about a rebound in travel, which has been devastated by the coronavirus pandemic.
The coronavirus pandemic may have hit the travel industry hard, but Southwest Airlines is expanding.
Southwest said it was only a paperwork issue, and not a flight safety issue.
"Consumers are the winners, because anytime Southwest comes into a market, airfares drop."
The move resulted in more than 173 canceled flights on Friday.
Southwest Airlines said it will seek additional compensation from Boeing as the problem is expected to stretch deep into 2020.
Every plane in Southwest Airlines' fleet is a Boeing 737. But that may not be the case in the future.
Boeing continues to expect approval to fly the jets again by end of this year, although it has consistently fallen behind its own timeline.
After landing and turning off the runway, the plane stopped short of the terminal due to a hydraulic issue, and the 137 passengers and five crew members evacuated the plane using airstairs.
Southwest Airlines Pilots Association, in a complaint filed Monday on behalf of the pilots, claims Boeing "deliberately" misled pilots about the safety of the aircraft, which caused two fatal crashes in less than six months killing 346 people.
It might be July, but it's not too early to think about planning for holiday travel, and if you're flying, you could get booked on a Boeing 737 Max, even though the jets remain grounded due to safety concerns after two fatal crashes.
Bartlett High School was evacuated on Wednesday as police investigated a threat.
A Mundelein, Illinois, high school teacher and volleyball coach appeared in court Wednesday morning on charges of making an unauthorized video recording of a minor.
Chicago nonprofit Stirdes for Peace is hosting its fourth gun violence prevention expo this week.
City leaders on Wednesday were asking the public to help design the future Bronzeville Trail.
Chicago U.S. Rep. Delia Ramirez announced she is introducing a new bill that proposes dismantling the Department of Homeland Security and abolishing ICE and redirecting their funding to more social services.
Chicago U.S. Rep. Delia Ramirez announced she is introducing a new bill that proposes dismantling the Department of Homeland Security and abolishing ICE and redirecting their funding to more social services.
Sendhil Revuluri is running for Board of Education president because, in his words, "we need to put our students at the center of everything we're doing.
The Justice Department claimed that reporting from CNN, MS NOW and Politico raises national security concerns and accused their journalists of failing to act with "professionalism and decorum."
Chicago mayoral candidate Bill Quinlan has filed a lawsuit seeking to keep three rivals off the ballot, arguing they shouldn't be allowed to run for mayor while also running for re-election to their current positions.
The U.S., Denmark and Greenland signed a new security agreement bolstering the United States' military and security presence on the island.
Fuel prices continue to climb across the country, and that has U.S. Sen. Dick Durbin (D-Illinois) pointing the finger at President Trump.
Nicor customers will get a break on their bills this fall after Illinois Attorney General Kwame Roul reached an agreement with the utility to cut $140 million from its requested rate hike.
Drivers in Chicago and beyond were paying the highest gas prices ever recorded for the Labor Day holiday as millions of Americans were making their way home on Monday.
Around 115 million domestic and international tourists visited Illinois last year, pushing visitor spending past $50 billion for the first time and generating more than $88 billion in total economic impact.
Illinois Attorney General Kwame Raoul filed a lawsuit Thursday against ABC Plumbing, Heating, Cooling & Electric Inc., alleging deceptive business practices.
A new Illinois law lets terminally ill patients request a lethal prescription to end their lives, making the state the 13th in the U.S. — and the first in the Midwest — to permit it.
Nearly half of Americans with medical debt owe at least $2,000, forcing them to make tough choices, new research shows.
A judge on Tuesday was expected to place two shuttered Chicago-area safety-net hospitals into receivership.
Cardinal Blase Cupich and a group of Catholic nuns have joined a federal lawsuit challenging Illinois' Medical Aid in Dying law, which is set to take effect in just over a week.
Flies have been everywhere this summer in the Chicago area, and some of them bite. But why is this happening?
The future of Rate Field was back in the spotlight on Wednesday.
Plans for a new Chicago White Sox stadium in the South Loop have residents near the existing ballpark in Bridgeport concerned, not just because the team might be leaving, but also what might be coming nearby.
A new report from the University of Illinois Chicago said federal immigration enforcement led to $1.26 billion in unspent money at retail establishments and restaurants in Cook County.
Around 115 million domestic and international tourists visited Illinois last year, pushing visitor spending past $50 billion for the first time and generating more than $88 billion in total economic impact.
A new Whole Foods Market is coming to Chicago's Old Town neighborhood.
An autopsy by the Greenville County Coroner's Office determined Hayden Panettiere's death was due to an accidental overdose of several drugs, including fentanyl.
Nike-owned Converse acknowledged that an ad for its Chuck Taylor sneaker is "deeply upsetting."
Presley Gerber, the son of Cindy Crawford and Rande Gerber, has died at 27, a family spokesperson has confirmed.
Duncan Sheik died on Thursday night, his family said.
Aaron Rowe, Beoga, Lukas Graham and Finneas all released statements Tuesday on Instagram saying they were withdrawing from Ed Sheeran's tour.
Meteorologist David Yeomans has your 11 a.m. First Alert Weather forecast for Wednesday, Sept. 23, 2026.
Evanston-Skokie School District 65 in Chicago’s north suburbs is poised to shut down two more schools amid a financial crisis. Lauren Victory reports.
Jackie Kostek jumpstarts your day with a first look inside Northwestern's new Ryan Field.
Chicago nonprofit Stirdes for Peace is hosting its fourth gun violence prevention expo this week.
City leaders on Wednesday were asking the public to help design the future Bronzeville Trail.
A third person stood charged Wednesday in an incident in which a man was shoved off a Chicago Transit Authority Red Line train and killed.
Bartlett High School was evacuated on Wednesday as police investigated a threat.
A Mundelein, Illinois, high school teacher and volleyball coach appeared in court Wednesday morning on charges of making an unauthorized video recording of a minor.
Chicago nonprofit Stirdes for Peace is hosting its fourth gun violence prevention expo this week.
City leaders on Wednesday were asking the public to help design the future Bronzeville Trail.
Crown Point native Chris Payne was arrested for the 2018 sexual assault of a woman, which he has adamantly claimed from the beginning that he had nothing to do with.
A Chicago nonprofit is suing its former president, accusing him of illegally diverting millions of dollars in charitable funds and jeopardizing the charity's future in fighting homelessness.
They're not regular donuts, they're quantum donuts. That's the pitch from a business hoping to get more dough as a massive new quantum computing campus continues construction in South Chicago.
The village of Grayslake is touting a new massive data center, but neighbors say they weren't given an opportunity to make their voices heard before the project was approved.
A Cicero woman is suing Uber and a driver after the driver allegedly sexually assaulted her. She and her boyfriend said Uber hired him despite the driver having a criminal background.
The Cubs (87-70) could have clinched a playoff berth with a win or an Arizona loss, but the Diamondbacks won 7-2 at Colorado.
Gabriela Jaquez and Sydney Taylor scored 18 points apiece and Kamilla Cardoso added 17.
Brenton Doyle and Munetaka Murakami added home runs for the White Sox, who also helped their wild-card cause should they fail to catch Cleveland.
The Medinah County Club has been transformed into a massive international sporting venue as 24 pro golfers will compete in two teams.
Chicago Bears quarterback Tyson Bagent has been placed in the NFL concussion protocol, according to a person familiar with the situation, adding another wrinkle to the team's plans for Monday night's game against Philadelphia.
A Mundelein, Illinois, high school teacher and volleyball coach appeared in court Wednesday morning on charges of making an unauthorized video recording of a minor.
A third person stood charged Wednesday in an incident in which a man was shoved off a Chicago Transit Authority Red Line train and killed.
Harvey Weinstein, the disgraced movie mogul, was sentenced to 15 years in prison Wednesday morning for sexually assaulting Miriam Haley at his Manhattan apartment in 2006.
A driver has been charged with murder after police said he intentionally hit two pedestrians on Sunday in southwest suburban Yorkville, killing one of them.
A man was found shot and killed Monday morning in Chicago's West Pullman neighborhood.