McDonald's Ranks Dead Last In Customer Satisfaction
McDonald's may be the biggest, but it certainly isn't the best in the eyes of consumers.
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McDonald's may be the biggest, but it certainly isn't the best in the eyes of consumers.
The chief executive officer of Oak Brook-based McDonald's Corp. has decided to retire later this year.
The popular McDonald's Express adjacent to the Loyola Red Line 'L' stop has closed, as plans move ahead to upgrade the CTA station and redevelop the land around it.
In her continuing series, CBS 2's Dorothy Tucker reports on how members of the Wright family are finding ways to still eat out but save money.
A police drug sting in the northwestern suburbs has riled up some parents of children who attend a school located near where the sting took place.
Walter Dixon, 31, was allegedly drunk when he drove a vehicle to the Rock 'N Roll McDonald's in the 600 block of North Clark Street early Sunday and fell asleep at the wheel.
The owners of the Cubs have purchased the lot directly across from Wrigley Field, where a prominent McDonald's now stands.
The animal rights group that prodded McDonald's into dropping a major egg supplier now wants the fast-food giant to take a stand on the conditions in which the chickens are kept.
Authorities in Oak Brook have arrested and charged a boy in the robbery of the upscale flagship McDonald's restaurant at company headquarters.
Armed robbers hit the upscale flagship McDonald's restaurant at company headquarters in Oak Brook over the weekend.
Yes, there is actually pork in McDonald's popular McRib sandwich, but it's not exactly prime cut pork. And one of the other dozens of ingredients is something you might also find in your shoe.
The McRib is back, which must surely mean our lives are once more complete... Right?
A woman claims she was burned when she was handed coffee without a secured lid at a Burger King in north suburban Skokie, according to a suit filed Friday.
Police have recovered the SUV used in the armed robbery of the flagship McDonald's restaurant in Oak Brook over the weekend.
The Chicago department that polices health infractions at restaurants says a Far South Side McDonald's did not resolve a problem with flying insects, so the business has been shut down.
It's something most people take for granted, but the Kane County town of Sugar Grove on Wednesday has its first Golden Arches.
Oak Brook-based McDonald's may have more locations, but customers are not thrilled with their offerings, according to a new survey.
Two people are accused of running a check fraud scheme that attempted to bilk Chicago area Wal-Mart and K-Mart stores out of more than $1.7 million.
Inside a 130,000-square-foot facility in Oak Brook, thousands of students from across the world take part in Hamburger University.
The devil is in the details when it comes to the supposedly healthier menu options at fast-food restaurants.
Sources say in the past three weeks, there have been more than 35 arrests for wilding and flash mob incidents in downtown Chicago.
After sifting through about one million applications, McDonald's hired hired more than 60,000 workers nationwide, and over 1,000 in Chicagoland, in conjunction with its National Hiring Day earlier this month.
Jay Leno, Sharon Stone and Amazon.com founder Jeff Bezos all worked at McDonald's before they were famous, and today, 50,000 more people nationwide will be given the same opportunity.
A 17-year-old boy has been charged with shooting another teen inside a McDonald's in Evanston last week.
A Careerbuilder.com expert suggests ways for different types of people to score a job at McDonald's, as the fast-food giant is preparing to hire 50,000 new employees.
Brandt Clarke scored twice to help Los Angeles break out of an offensive funk, Darcy Kuemper made 23 saves and the Kings beat the Chicago Blackhawks 6-0 on Saturday night to split a two-game set.
His father, Rod, is an NHL great who is currently the head coach of the Wolves' affiliate, the Carolina Hurricanes.
Families who have lost loved ones serving in the U.S. military were treated to a trip to Walt Disney World.
Des Plaines police said the USPS driver claimed that he temporarily lost control of his vehicle, leading to the crash.
Chicago police said Damoni Gray, 12, was last seen on Nov. 28 in the area of the 7600 block of South Essex Avenue.
Two people who survived an early September U.S. attack on an alleged drug boat were waving overhead before they were killed in a now-controversial second strike, according to two sources.
The Supreme Court said Friday it will decide the legality of President Trump's executive order that seeks to end birthright citizenship.
President Trump has led the charge to create more GOP-friendly congressional districts in the 2026 midterm elections.
Illinois Senator Dick Durbin is set to retire in 2026, but before he leaves Congress he is making one last attempt to pass the DREAM Act.
Former Chicago Tribune publisher and editor-in-chief R. Bruce Dold passed away this week.
A condo owner in Country Club Hills says he's forced to sell his home after his condo association failed to reimburse him for repairs to his leaking roof. Edward Hadnott's condo has sat empty since a major roof leak in 2022.
The U.S. stopped minting pennies this week, and some groups have issued a warning about the headaches that can create for some businesses and consumers.
Why is one school in the west Chicago suburb of Lisle paying a water bill three times higher than another? The answer has to do with a private utility company.
The Food and Drug Administration is warning about additional cookware brands that could be leaching lead into your food.
Walgreens said it will close its office space in Chicago's Old Post Office building.
The newest measles vaccination numbers released by Chicago Public Schools shows immunizations are finally moving in the right direction.
Two pregnant Black women recently faced alarming neglect at hospitals in Indiana and Texas, highlighting racial disparities in maternal care.
Illinois Gov. JB Pritzker on Tuesday signed a bill aimed at protecting vaccine access in Illinois.
Roseland Community Hospital on Monday celebrated the opening of a new sickle cell treatment clinic.
Consumers with the imported pans should throw them away due to the severe health risks posed by lead, the agency warns.
U.S. Steel says it'll resume making steel slabs at its Granite City Works plant in Illinois amid strengthening demand.
Traffic at O'Hare International Airport is growing faster than expected, and this has Chicago city leaders wanting to make big changes to future construction plans at the airport.
Small Business Saturday was disrupted by the winter storm for many business owners in Chicago, but in the Rogers Park neighborhood, a group of business owners came together to draw customers.
Three different times over the past year, popular and longstanding Chicago stage theater spaces have made headlines for their demise. But it's not all bad news by any stretch.
A federal judge has called out an immigration enforcement agent for using artificial intelligence to write the narrative of a use-of-force report as just a small part of a scathing opinion that rebutted federal officials' narratives about appropriate force used against protesters and others during an ongoing immigration crackdown in Chicago.
Frank Gehry was known for designing the Guggenheim Museum Bilbao in Spain and the Walt Disney Concert Hall in Los Angeles.
Netflix on Friday said it will acquire Warner Bros., including its film and television studios, HBO Max and HBO.
Starting Wednesday, riders on the Chicago Transit Authority system will hear a recognizable Chicago voice during their commutes.
Three different times over the past year, popular and longstanding Chicago stage theater spaces have made headlines for their demise. But it's not all bad news by any stretch.
Joe Colborn, better known as Joe "JoBo" Bohannon on Chicago radio, died this week.
The village's tree lighting event brought plenty of holiday spirit and a Christmas parade.
The annual Snowball Express event was put together in partnership by the Gary Sinise Foundation and American Airlines.
Saturday morning’s eruption sent lava fountains up to 100 feet high.
Authorities hunted Saturday for the last of three inmates who escaped from a Louisiana jail after removing concrete blocks from a deteriorating wall.
Nicole Pokrzywa, 36, and William Cosmen, 38, were charged on Saturday with one count of desecration of a corpse.
A winter weather advisory will take effect overnight for the Chicago area and parts of Indiana. Here's what you can expect.
Elgin police officers were told by the agent that the crash occurred while they were conducting an enforcement activity.
Des Plaines police said the USPS driver claimed that he temporarily lost control of his vehicle, leading to the crash.
A man and a woman were charged after authorities said they buried an infant child at a home in Wilmington, Illinois, last year.
Families who have lost loved ones serving in the U.S. military were treated to a trip to Walt Disney World.
A Chicago woman battling ALS said she's been struggling just to get a disabled parking space in front of her Bridgeport home.
Days after new Cook County Chief Judge Charles Beach ordered an urgent review of the county's electronic monitoring program, Sheriff Tom Dart said this crisis isn't new, and that he's been warning lawmakers of problems for years.
Charles Beach was sworn in on Monday as Cook County's first new chief judge in 24 years, and takes over amid a political firestorm over what appears to be systemic issues with how accused criminals are being monitored before trial.
Some Chicagoans found out the hard way on Monday that the overnight winter parking ban is in effect.
The electronic monitoring system in Cook County has come under increased scrutiny, after a woman was set on fire in a horrific arson attack on the Blue Line, with critics demanding answers as to why the suspect wasn't already behind bars.
Brandt Clarke scored twice to help Los Angeles break out of an offensive funk, Darcy Kuemper made 23 saves and the Kings beat the Chicago Blackhawks 6-0 on Saturday night to split a two-game set.
His father, Rod, is an NHL great who is currently the head coach of the Wolves' affiliate, the Carolina Hurricanes.
Pascal Siakam scored a season-high 36 points, Bennedict Mathurin added 28 and the Indiana Pacers beat the struggling Chicago Bulls 120-105 on Friday night.
Sitting in 1st-place in the NFC standings isn't the only feel-good story for the Bears, as cornerback Nahshon Wright was named the conference's Defensive Player of the Month.
The Bulls dropped to 9-12 with their fifth loss in a row.
The special edition locket was inspired by the James Bond film "Octopussy," which revolves around a plot to steal a rare Faberge egg.
Authorities say the FBI has arrested a man suspected of placing pipe bombs outside RNC and DNC headquarters on the eve of the Jan. 6, 2021, Capitol riot.
A woman from Chicago's northwest suburbs appeared in court Thursday for a shooting that killed another woman in the South Loop in September.
The man charged with pushing a CTA passenger onto the tracks at a Blue Line station in Chicago's western suburbs on Monday was ordered held in jail, after repeatedly interrupting the judge and prosecutors during his first court appearance on Wednesday.
A divided Wisconsin Supreme Court has agreed to take a case brought by the American Civil Liberties Union on behalf of an immigrant rights group.
