Travelers "beyond frustrated" by Southwest Airlines cancellations
Carrier cancelled more than 60% of its flights Tuesday after giant winter storm, with federal airline regulators pledging to investigate.
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Carrier cancelled more than 60% of its flights Tuesday after giant winter storm, with federal airline regulators pledging to investigate.
Severe weather in Buffalo and other places to our east continued to cause headaches Monday night for travelers in Chicago. CBS 2's Marybel Gonzalez reports on some frustrated travelers at Midway International Airport.
"Our flight was never texted to us that it was canceled by Southwest," Jessica Sokolowski said. "It's a total you-know-what-show here."
It looks like another busy day of long lines and waiting for travelers at Chicago's airports. The entire weekend was filled with travel trouble for people across the country trying to get to their holiday destinations.
About half of all flights at O’Hare International Airport have been canceled or delayed due to the winter storm. The good news is, many travelers knew ahead of time, so the situation has been relatively calm.
Buckle up for a weekend of travel chaos – starting Thursday, mass delays and cancellations are expected just to get worse heading into the holiday weekend. CBS 2's Marissa Perlman reports.
As strong storms cross the Chicago area, airlines are reporting flight cancellations and delays at O'Hare and Midway airports.
Hundreds of flights were canceled at O'Hare and Midway international airports Thursday afternoon as snow pounded the Chicago area.
"It's the most important day of my life thus far and I didn't have a single family member present."
Arriving flights were delayed by up to two and a half hours at O'Hare International Airport Tuesday afternoon as severe thunderstorms swept through the Chicago area.
A Southwest Airlines spokesman said the company is "is in the process of resuming normal operations after a brief pause in our flight activity.
Some flights at O'Hare and Midway international airports were delayed by over an hour Tuesday evening as a snowstorm pounded the Chicago area.
The worst of the snow was over for most of the Chicago area as of 3 p.m. Sunday, with rain taking the place of the snow from south to north.
The departure board at O'Hare looking fairly decent Monday morning, most flights on-time, a far cry from what holiday travelers saw on Sunday. Severe weather causing stress coast to coast Sunday.
Flight delays and cancellations were reported Sunday amid persistent rain, as well as weather issues elsewhere in the country.
More than 50 flights were canceled out of Chicago Monday morning due to a ground stop for dense fog. There is a dense fog advisory in place in the area through 9 a.m.
O'Hare airport has reported flight delays and cancellations amid thunderstorms in the area.
Stormy weather canceled more than 350 flights from Chicago airports Sunday.
Technical issues with a software system called Aerodata caused delays for several airlines nationwide Monday morning.
Chicago O'Hare has canceled about 253 flights and Midway canceled 98 as of 8:15 a.m. Wednesday, as the Chicago area continues to deal with a winter storm.
A snowy Monday morning in Chicago has cancelled flights at O'Hare and Midway.
As Chicago braces for the coldest days of the season so far, operations are running smoothing at O'Hare and Midway airports.
Passengers from American Airlines Flight 2354 from Los Angeles to Dallas-Fort Worth were bracing for a long night.
The pop-up storms created a free for all on the way to O'Hare Monday. Some people opted to get out of their cars in an effort to get to the airport on time for their flights.
(CBS) -- Some flights have been delayed or cancelled at Chicago's airports because of weather conditions, officials say.
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As the cold Chicago winter begins and households start staring down rising heating bills, ComEd is launching a new discount for people with qualifying household income to help with their electricity costs.
A beloved store in west suburban LaGrange Park is reopening this weekend after being shuttered for months when a garbage truck plowed through the business.
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