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This is an issue the I-Team has been tracking, from customers who paid thousands of dollars to a New England company and got nothing in return, to solar leases that held up home sales.
More than 8,000 drivers failed the new state background checks when they were first put into place last year.
As soon as the train stops at the platform, the doors open, and the race begins.
Tim deAraujo got a $145 refund from Budget rent a car after calling the I-Team's Call 4 Action.
There have been hundreds, if not thousands of complaints of exploding sunroofs.
Kristin Stafford decided to shut down her LuLaRoe business last June, but she's still waiting for that money.
State and federal officials are increasingly concerned about the number of serious animal abuse cases.
The owner of a Brighton engineering firm never missed a cell phone payment, so he understandably confused when his wireless carrier suddenly shut off his phone.
A young Somerville mom is feeling a renewed sense of hope that she and her daughter with special needs will soon have a place to call home.
A young, working mother thought she was getting an apartment in Somerville for her and five-year-old daughter. Instead, she lost hundreds of dollars to a scam the FBI is seeing all over the country.
The retirement of two of the top state police leaders will end up costing taxpayers nearly $300,000 for unused vacation and sick time, WBZ-TV's I-Team has learned.
Logan Parenteau was born with a serious medical issue that required surgery and eventually cost him his hearing.
Since first starting to follow the issue, the WBZ I-Team has helped 13 customers secure more than $37,000 in Mass Save rebates that were erroneously delayed or denied.
With all of the massive data breaches at companies like Equifax, there is a better chance than ever a thief will steal your identity and try to cash in on a fraudulent tax return.
Call after call for seven weeks and Joe Consoli still couldn't get anyone from Samsung to reverse the charge.
A Mashpee, Massachusetts school bus driver crashed into a tree Monday morning after suffering an apparent medical episode while transporting 26 students to school.
Marleigh Guevara was hit and killed by a driver in Webster, Massachusetts over the weekend.
World Cup fans won't be allowed to tailgate outside Gillette Stadium this summer.
A man is facing charges after he allegedly pushed a chair into a pregnant staff member at Tewksbury State Hospital.
A soccer coach in Ludlow, Massachusetts plans to pay it forward after winning big on a lottery scratch ticket.
The Lone Star tick, which can cause alpha-gal syndrome, is spreading north throughout Massachusetts.
Boston's cold and snowy winter might have an effect on this year's pollen allergy season.
HHS Secretary RFK Jr. wants the popular coffee chains to prove their surgery drinks are safe for teens and suggested the Trump administration could place limits on your cup of coffee.
Two Massachusetts residents have been diagnosed with measles, the Department of Public Health confirmed Friday.
There's a new drug that can help early morning shift workers stay awake and alert, a study out of Boston found.
A family is demanding answers from the Gloucester, Massachusetts school district, after learning their five-year-old son was left alone in a quiet room for nearly half an hour.
A nurse says the decision is leaving the staff and patients at Tewksbury Hospital vulnerable to serious injury.
A Dorchester woman says Boston Police opened fire through her closed apartment door and the bullets went into her 5-year-old son's bedroom.
The I-Team has learned the Massachusetts Dept. of Health wants to take away pepper spray and non-lethal restraints from Tewksbury State Hospital safety officers.
Frankie Rodenbaugh died just days after his babysitter allegedly left him in a car, strapped in his seat for hours with no food or water.
Both the Trump and Healey administrations are using government websites to blame each other for the shutdown.
Which party stands to take more of the blame from voters for the government shutdown? Here's what a new poll says.
A UNH Survey Center/Granite State poll shows John Sununu crushing Scott Brown by 23 points among likely primary voters in New Hampshire.
Seth Moulton said he's running against Sen. Ed Markey because "our party leaders are clinging to that old playbook."
Maine Governor Janet Mills' run for Senate comes with an unusual promise - she will only serve one six-year term.
Another movie theater in Massachusetts is closing its doors. The Route One Cinema Pub in North Attleboro will shut down in May.
The bill would ban single-use plastic bags and implement a 10-cent fee for paper bags at Massachusetts stores.
Easter is today. Stores like Market Basket, Big Y and Stop & Shop have shared whether they'll be open or closed for the holiday.
Clover Food Lab, a vegetarian restaurant chain in the Boston area, has let the state know it may have to lay off 182 workers.
The James Beard Awards announced their 2026 finalists. Here are the New England restaurants and chefs up for honors.
Just steps from the water's edge along Lake Winnipesaukee, a spectacular estate mixes modern architecture with breathtaking views.
An innovative craft winery located in downtown Meredith, New Hampshire, Hermit Woods is taking a different approach to winemaking.
Located on the water's edge along New Hampshire's Lake Winnipesaukee, Mill Falls blends elegant luxury with spectacular vistas.
Kohler Store by Supply New England and an interior designer showcases how beauty and functionality can breathe new life into a project.
James Beard-nominated pastry chef and co-founder of Bakey in Boston gives insight on how to make his world-famous babka.
Boston sat eight of its regular rotation players, including stars Jayson Tatum and Jaylen Brown, as the bench beat the Orlando Magic.
The Boston Bruins beat the Columbus Blue Jackets as James Hagens made his NHL debut.
A 2-run first inning home run by former Cardinal Willson Contreras helped the Red Sox get off to a quick start, and Boston won a second straight game in St. Louis.
Boston Fleet sold out their game at TD Garden on Saturday, and fans were thrilled to see the team face off against the Montreal Victoire.
Willson Contreras drove in three runs against his former team, Ranger Suárez pitched six scoreless innings and the Boston Red Sox set a season high for runs with a 7-1 win over the St. Louis Cardinals on Saturday night.
A soccer coach in Ludlow, Massachusetts plans to pay it forward after winning big on a lottery scratch ticket.
The Rumney Rocks Climbing Area is partially closed as nesting peregrine falcons could attack rock climbers.
A Cape Air plane had to return to Nantucket, Massachusetts after part of a door opened up mid-flight.
Hot dogs and fries at Fenway Park just got an upgrade. Boston Red Sox fans can now have lobster on their ballpark favorites.
A small restaurant and convenience store on Nantucket, Massachusetts keeps selling big lottery winners.
