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Since first starting to follow the issue, the WBZ I-Team has helped 13 customers secure more than $37,000 in Mass Save rebates that were erroneously delayed or denied.
With all of the massive data breaches at companies like Equifax, there is a better chance than ever a thief will steal your identity and try to cash in on a fraudulent tax return.
Call after call for seven weeks and Joe Consoli still couldn't get anyone from Samsung to reverse the charge.
The I-Team has uncovered a little-known State House policy that is not sitting well with new mothers.
A local traveler's voyage to Norway was nearly perfect - until she got her cell phone bill.
Navigation apps like Waze and Google maps have been routing people through residential neighborhoods around Boston to avoid traffic.
Laughlin Kennel in Oxford was the subject of an I-Team investigation in 2016, and conditions don't appear to have gotten much better.
A state lawmaker is questioning utility companies about why some consumers have difficulties receiving their Mass Save rebates.
The I-Team helped a father receive money from a state funded program after being denied to help him pay for medical bills and lost wages.
After a designer ripped off a Boston nonprofit that serves low-income kids, people who work in the industry are rallying to support the youth organization.
An attorney says paying nearly all the money on day one of a project gives customers little leverage if something goes wrong.
A Boston nonprofit that provides afterschool programs for low-income kids says an interior designer took their money, but never delivered.
A Cape Cod man was charged $672.22 through insurance for a knee brace that only costs $125 online.
An I-Team investigation exposed a flaw in a law designed to prevent smoking-related fires.
After several months and phone calls, homeowners could not get any answers about why their rebate checks had not arrived.
A husband accused of shooting and killing his wife in Winthrop Sunday claimed it was accident, a prosecutor said in court.
Looking for transit options to get to the 2026 FIFA World Cup in Boston? Here's how to get there by train, bus and car.
A low flying helicopter has been stopping people in their tracks in and around Boston.
Against the darkness of loss, red light illuminated Rescue 2 as a symbol of sacrifice and honor for fallen Boston firefighter Bobby Kilduff.
Fallen Boston firefighter Robert "Bobby" Kilduff's memory touches every corner of Rescue 2 in Roxbury, and his former colleagues say it will remain that way for years to come.
Many people fear that a family history of dementia dooms them to inevitably suffer the condition themselves. But a new tool, the Brain Care Score, shows how lifestyle changes can be beneficial, cutting the risk of dementia.
There was a possible measles exposure at Logan Airport in Boston last week, Massachusetts health officials say.
A new study finds that a simple blood test could predict Alzheimer's disease long before symptoms appear.
The Lone Star tick, which can cause alpha-gal syndrome, is spreading north throughout Massachusetts.
Boston's cold and snowy winter might have an effect on this year's pollen allergy season.
A driver from Southboro, Massachusetts struggled for months to unravel a frustrating mix up with his E-ZPass account.
The gunman who allegedly opened fire on passing cars on Memorial Drive in Cambridge, Massachusetts is 46-year-old Tyler Brown from Boston.
There have been four violent attacks in three weeks at Tewksbury Hospital and a state representative is taking the fight to Beacon Hill to give security the non-lethal equipment back.
A family is demanding answers from the Gloucester, Massachusetts school district, after learning their five-year-old son was left alone in a quiet room for nearly half an hour.
A nurse says the decision is leaving the staff and patients at Tewksbury Hospital vulnerable to serious injury.
Barney Frank, a Democrat who represented Massachusetts in Congress for 32 years, has died. He was 86 years old.
Both the Trump and Healey administrations are using government websites to blame each other for the shutdown.
Which party stands to take more of the blame from voters for the government shutdown? Here's what a new poll says.
A UNH Survey Center/Granite State poll shows John Sununu crushing Scott Brown by 23 points among likely primary voters in New Hampshire.
Seth Moulton said he's running against Sen. Ed Markey because "our party leaders are clinging to that old playbook."
Dover Saddlery is closing its Wellesley, Massachusetts store and preparing for more than 100 layoffs.
The "dirty soda" trend is coming to drive-thrus all over Massachusetts as Dunkin' is now serving up its own version of the viral drink.
Smokey Bones is closing all of its restaurants, including Massachusetts locations in Tyngsboro and Taunton.
Boston ranks right up there with Hawaii as one of the most expensive vacation spots in the country, according to a new report.
The Market Basket Board of Directors was justified in firing longtime CEO Arthur T. Demoulas, a judge ruled Monday.
New England's largest and oldest Renaissance festival, King Richard's Faire, is a celebration of music, theater, and history.
In a vibrant Salem neighborhood, public art transforms everyday streets into a living museum at the Punto Urban Art Museum.
Renowned for her coastal-inspired artwork, artist Deidre Tao's art can be found in galleries and homes around New England.
With over 100 sculptures woven into the mountainside, the Andres Institute of Art is New England's largest outdoor sculpture park.
Known formally as Gurnet Light, a historic lighthouse has guided mariners at the entrance to Plymouth Harbor for generations.
The Atlanta Braves held on to beat the Boston Red Sox 7-6 on Tuesday night.
Joe Mazzulla of the Boston Celtics was announced as the NBA's top coach for 2025-26.
The U.S. Men's National Team revealed its 2026 FIFA World Cup roster, with Matt Turner and Miles Robinson making the cut.
After months of speculation, a critical day in A.J. Brown trade talks is one week away.
Celtics star Jaylen Brown earned All-NBA second-team honors, the league announced on Sunday.
A Boston man says he's lucky to be alive after jumping into the Charles River to save his dog.
Little Joe the gorilla is leaving Boston after decades at the Franklin Park Zoo.
There's been another sighting of an unusual killer whale named Old Thom in the waters off Massachusetts.
A soccer coach in Ludlow, Massachusetts plans to pay it forward after winning big on a lottery scratch ticket.
The Rumney Rocks Climbing Area is partially closed as nesting peregrine falcons could attack rock climbers.
