Verizon customers report phone outages, with devices limited to SOS mode
In responses to customer complaints on social media, Verizon said Saturday it was aware of a "software issue impacting wireless service for some customers."
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In responses to customer complaints on social media, Verizon said Saturday it was aware of a "software issue impacting wireless service for some customers."
Verizon customers reported their mobile phone service was down in cities across the U.S., giving them only SOS mode.
Beyoncé announced she's dropping a new album, minutes after starring in a clue-laden Verizon commercial about "breaking the internet" aired shortly after the 2024 Super Bowl halftime show.
Verizon revealed that the outages stemmed from a fiber issue at around 4:45 p.m.
Deputies were led straight to a man believed to have committed grand theft after he stole cell phone tower batteries, unknowingly equipped with G.P.S. tracking technology.
Verizon on Tuesday said installation for its 5G home broadband service, Verizon 5G Home, will start Oct. 1, with service to begin once the installation is complete. Customers in Houston, Indianapolis, Los Angeles and Sacramento, California, can start ordering the service, which costs $50 for Verizon Wireless customers and $70 for those who aren't.
Some firefighters battling the Mendocino Complex Fire say things were made worse when Verizon Wireless knowingly slowed down their mobile devices, hurting their efforts to battle the blaze. Stacey Butler reports.
Tens of thousands of dollars' worth of iPhones were stolen.
The Yahoo and AOL brands are expected to survive.
Verizon has cut jobs in stores across the country as it deals with increasing competition in the wireless industry.
The price restructuring may be a better deal for some customers, depending on their data plan.
The company says it inherited the problem during its $10.5 billion acquisition of Verizon's FiOS systems.
Frontier took over from Verizon in Long Beach on April 1.
A Verizon spokeswoman said the company is aware of the outage and is looking into correcting it.
More than 100 upset homeowners gathered at a town hall in Laguna Hills Tuesday evening to protest a planned cell phone tower in their neighborhood that they say was illegally approved.
There is a communications meltdown in Santa Monica where over 80,000 Verizon telephone lines have been down for over 24 hours, affecting businesses.
Federal regulators have cited the owner of one of the largest skyscrapers in the city of Los Angeles over fluorescent lights that are apparently causing interference with cellphones.
T-Mobile US Inc., the country's fourth-largest wireless carrier, is aiming to lure subscribers from rivals by paying the fees required to break their service contracts.
Democratic Sen. Dianne Feinstein spoke to reporters Thursday after the Obama administration defended the National Security Agency's need to collect the records.
Police are seeking information from residents about a former Verizon services installer suspected of burglarizing at least two homes.
"Jenny from the Block" wants the block to buy Verizon phones from her.
Concertgoers and sports fans can now send photos and post video to social media sites thanks to a free Wi-Fi service that's being launched at STAPLES Center.
Concerned residents of Rancho Cucamonga are sounding off about the installation of a Verizon Cell Phone Tower at Sacred Heart Parish School.
Gov. Jerry Brown announced Friday that he had signed a bill curbing regulatory oversight of phone calls made over the internet.
Peanut, the injured puppy who was found missing most of its nose and suffering from a dislocated jaw last month, is receiving care at the Pasadena Humane Center with heaps of support from the public.
The Los Angeles County Sheriff's Department has issued a public advisory after a hidden camera was found in the front yard of a home in Cerritos, another incident in a growing trend of burglary tactics across Southern California.
Yoshinobu Yamamoto allowed one run in six-plus innings, Shohei Ohtani extended his career-best on-base streak to 42 games and the Los Angeles Dodgers pushed their winning streak to five, beating the Toronto Blue Jays 4-1.
The guitarist who once played for Van Halen and is known for shaping a legendary rock sound is now rebuilding his life from the ground up.
Fire was reported in the attic of the three-story Victorian home at 7001 Franklin Avenue, doing business as the Magic Castle.
Peanut, the injured puppy who was found missing most of its nose and suffering from a dislocated jaw last month, is receiving care at the Pasadena Humane Center with heaps of support from the public.
The Los Angeles County Sheriff's Department has issued a public advisory after a hidden camera was found in the front yard of a home in Cerritos, another incident in a growing trend of burglary tactics across Southern California.
The guitarist who once played for Van Halen and is known for shaping a legendary rock sound is now rebuilding his life from the ground up.
Fire was reported in the attic of the three-story Victorian home at 7001 Franklin Avenue, doing business as the Magic Castle.
The cost of diesel fuel is nearing $8 per gallon in parts of California, creating significant pressure on small trucking companies already struggling.
Peanut, the injured puppy who was found missing most of its nose and suffering from a dislocated jaw last month, is receiving care at the Pasadena Humane Center with heaps of support from the public.
The Los Angeles County Sheriff's Department has issued a public advisory after a hidden camera was found in the front yard of a home in Cerritos, another incident in a growing trend of burglary tactics across Southern California.
The guitarist who once played for Van Halen and is known for shaping a legendary rock sound is now rebuilding his life from the ground up.
Fire was reported in the attic of the three-story Victorian home at 7001 Franklin Avenue, doing business as the Magic Castle.
A 57-year-old man was arrested by Culver City Police Department officers last week for an alleged attempted child abduction that occurred at Fox Hills Park.
Santa Ana Police Department detectives are seeking help from the public in solving a homicide that left a 37-year-old man dead outside his home in early 2025.
Two Inland Empire teenagers, including the daughter of an Orange County firefighter, were hospitalized with severe injuries after they were involved in an off-roading accident in Utah last week.
A man's suspicious death in Orange County led to a bust at an illegal gambling operation early Sunday morning, according to authorities.
With some non-citizens no longer eligible for Cal Fresh benefits, Orange County food banks are bracing for an influx of clients.
Honest drivers are now saving money after new cameras deterred toll violators from using the 91 Freeway's carpool lanes.
The Kimberly-Clark warehouse in Ontario was engulfed by a massive 6-alarm fire early Tuesday morning, and a third-party employee has been arrested on multiple arson charges, police say.
A 61-year-old woman was killed early Sunday morning when she crashed off the side of a freeway in Riverside County, according to the California Highway Patrol.
Two Inland Empire teenagers, including the daughter of an Orange County firefighter, were hospitalized with severe injuries after they were involved in an off-roading accident in Utah last week.
A San Bernardino County Sheriff's Department deputy and an innocent driver were hospitalized after a crash stemming from a motorcycle pursuit in Fontana on Sunday.
A burglary suspect who allegedly stole from several people visiting the Riverside National Cemetery in recent months was arrested on Saturday following a pursuit, Riverside County deputies said.
President Trump said he has agreed to a "double sided CEASEFIRE" with Iran, less than two hours before his deadline for Iran to either cut a deal with the U.S. or face massive strikes on its power plants.
Raising a child through age 18 is most expensive in Hawaii, where a family would spend an estimated $412,661 in 2026, LendingTree found.
American journalist Shelly Kittleson is being released on the condition that she leave Iraq immediately, an Iranian-backed militia in Iraq says.
The astronauts aboard Artemis II are the first humans to see some parts of the far side of the moon with the naked eye.
A CBS News investigation found one Los Angeles County hospice physician's name, Dr. Rajiv Bhuva, on Medicare claims for nearly 2,800 patients across 126 hospices in a single year.
President Trump said he has agreed to a "double sided CEASEFIRE" with Iran, less than two hours before his deadline for Iran to either cut a deal with the U.S. or face massive strikes on its power plants.
President Trump posted on social media that "a whole civilization will die tonight," adding "but I don't want that to happen, but it probably will."
The LA Times report questioned whether Pratt lived in LA, a requirement for mayoral candidates. Pratt admitted that he moved to Santa Barbara after his house burned down in the Palisades Fire.
The endorsement comes as two Republicans vie for the top two spots in June's primary election amid a crowded, split Democratic field.
A U.S. crew member who went missing when an F-15E fighter jet was shot down over a remote area of Iran has been rescued by U.S. forces.
San Francisco officials said Tuesday that the city has filed a lawsuit against leading manufacturers of ultra-processed foods, accusing them of producing products linked to serious health issues and alleging that the companies knowingly made the foods addictive.
A bill that would reverse a 25% tax increase on California's legal cannabis industry is heading to Gov. Gavin Newsom's desk, after being approved by the legislature.
Meal kit delivery firm HelloFresh will pay $7.5 million to settle a lawsuit accusing it of misleading customers and making it difficult for them to cancel their subscriptions.
With the help of her daughter and her 5th-grade class, CBS News California (KCAL) Investigative reporter Julie Watts investigates "Sephora Kids" concerns.
A Southern California man has pleaded guilty for his role in a scheme that stole more than $2 million from San Francisco-based food delivery company DoorDash, federal prosecutors said.
An unlicensed cosmetologist from Florida has been found guilty in a California court for providing an injection that killed a model who was known as a Kim Kardashian lookalike, prosecutors said.
LA County public health officials issued a bacteria warning at several beaches as a potentially record-breaking heat wave arrives in Southern California.
Food containing norovirus may smell and taste normal but still cause serious illness if consumed, FDA warns.
HHS Secretary RFK Jr. wants the popular coffee chains to prove their surgery drinks are safe for teens and suggested the Trump administration could place limits on your cup of coffee.
Tests of dozens of baby formulas by Consumer Reports found that nearly half contained potentially dangerous chemicals.
A home-based food movement has been heating up in California, with home cooks turning their beloved family recipes into small businesses.
More than a dozen cities and counties across California were given a "final warning" from state officials Wednesday, saying they have failed to properly plan for additional new homes amid the state's lack of affordable housing.
A nonprofit that booked a Social Agent said it's a lot cheaper than hiring someone to do their social media full-time. A typical job runs about $200, with same-day delivery, and if clients already have footage, they can upload it and get a finished piece.
A California judge has tentatively stopped the state from canceling commercial licenses for more than 20,000 immigrant truck drivers.
The Fremont factory will still manufacture Model 3 and Y, but the space where Model S and X are made will instead focus on mass production of Tesla's Gen 3 Optimus robots.
Yoshinobu Yamamoto allowed one run in six-plus innings, Shohei Ohtani extended his career-best on-base streak to 42 games and the Los Angeles Dodgers pushed their winning streak to five, beating the Toronto Blue Jays 4-1.
Adrian Kempe scored the only goal of the shootout in the second round, and the Los Angeles Kings tightened the Western Conference playoff race with a 3-2 win over the Nashville Predators.
Southern California residents are voicing their frustrations over the cost of tickets for the LA28 Olympic Games, which event organizers have billed as affordable, especially after getting early access last week.
José Soriano pitched eight dominant innings and the Los Angeles Angels got home runs from Zach Neto and Jo Adell in a 6-2 victory over the Atlanta Braves.
This is Michigan's second NCAA title in school history, and the win ends a 26-year national championship drought for the Big Ten.
A major music festival featuring the rapper formerly known as Kanye West was canceled after the U.K. government blocked Ye from entering the country.
"Beverly Hills, 90210" actress Tori Spelling was involved in a two-car crash in Temecula on Thursday night, according to her manager and Riverside County Sheriff's Office officials.
A federal judge in New York has tossed out actor Blake Lively's sexual harassment claims against actor Justin Baldoni over their roles in the movie "It Ends With Us," but left intact a claim for retaliation.
Atlanta rapper Gucci Mane was lured to a Dallas studio for a meeting, then allegedly kidnapped and robbed by a group including rappers Pooh Shiesty and Big30.
A Las Vegas performer has sued Taylor Swift over the title of her hit album "The Life of a Showgirl," alleging it violates the performer's trademark.
Golf Course design expert Tommy Naccarato suffered a stroke and in 2025, he lost everything in the Palisades Fire. Now, the golf community is giving back to Tommy. Jill Painter Lopez has the story
Last month, the El Dorado Girls Basketball Team won the program's 1st-ever state championship. The title was another accomplishment for Coach Matt Raya and his family, who have done so much for El Dorado
Luzdelia Caballero reports from Beverly Crest, where firefighters battled a large fire at a mansion for hours before finally containing the blaze.
Michele Gile speaks with family members of the 70-year-old man who was killed in a crash caused by an alleged reckless 19-year-old driver in Anaheim last week.
Joy Benedict reports from Ontario, where a massive 6-alarm fire engulfed a Kimberly-Clark paper goods warehouse early Tuesday morning, and an alleged arson suspect was arrested in connection with the incident.
Widely considered the greatest architect of his time, Frank Gehry helped shape Los Angeles' skyline.
A suspect was taken into custody after an attack on Pearl Street Mall in Boulder on June 1 in which there were 15 people and a dog who were victims. The suspect threw Molotov cocktails that burned some of the victims, who were part of a march for Israeli hostages.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
The Franklin Fire in Malibu quickly grew overnight and threatened several homes. Evacuation orders were issued and Pepperdine University instructed students to shelter in place.
Several people have been injured and multiple homes burned after the Mountain Fire broke out Wednesday morning in Ventura County, burning over 10,000 acres within hours.