Chicago Aldermen Grill United, Airport Officials Over Passenger-Dragging Debacle
The vice president of United's Chicago hub came to City Hall to offer an apology for the incident seen on social media.
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The vice president of United's Chicago hub came to City Hall to offer an apology for the incident seen on social media.
Dr. David Dao, the man dragged off a United Airlines flight, suffered a "significant concussion," a broken nose, and lost two teeth.
From Capitol Hill to City Hall, lawmakers are trying to get answers on just how the United overbooking debacle could have happened.
Two more officers involved in the decision to drag a passenger off a United Airlines plane over the weekend have been placed on leave.
"We are not going to put a law enforcement official to take them off there," United CEO Oscar Munoz said on "Good Morning America."
"I deeply apologize to the customer forcibly removed and to all the customers aboard," United CEO Oscar Munoz said.
An alderman wants to question United Airlines and Chicago Department of Aviation about why a passenger was dragged off a flight on Sunday.
United claimed a man who was dragged off an overbooked flight was being "disruptive and belligerent," and the airline defended its employees
A Chicago Aviation Department police officer was placed on leave Monday, after dragged a United Airlines passenger off an overbooked flight.
A man was dragged off an overbooked United Airlines flight from Chicago to Louisville on Sunday, after he refused to leave voluntarily.
CBS 2's Marissa Bailey talked with United representatives and got to the bottom of what really happened.
United Airlines says regular-paying flyers are welcome to wear leggings aboard its flights, even though two teenage girls were barred by a gate agent from boarding a flight from Denver to Minneapolis on Sunday because of their attire.
A north suburban Muslim family filed a lawsuit alleging United Airlines was discriminatory in asking them to get off a flight.
United Airlines says it's adding new destinations in smaller cities this summer including Champaign.
United Airlines flights were grounded nationwide on Sunday for over two hours at the request of the airline.
A plane slid off a runway early Sunday at O'Hare International Airport.
United Airlines says a flight bound for Hong Kong from Chicago was diverted near Tokyo after 12 hours because of an "unruly passenger."
The Transportation Security Administration said the new automated lanes are estimated to reduce wait times at screening checkpoints by 30 percent.
A California woman was given a new boarding pass when arriving last Monday at John Wayne airport for her United Airlines flight to Houston, because two men did not want to sit next to a woman.
One of the nation's busiest airports finally has a TSA PreCheck Enrollment Center open.
A United Airlines flight was diverted to O'Hare for an unspecified, "non critical threat,', according to an airline spokesperson.
The family of five was headed from Chicago to Washington D.C. March 20. They say they were asked to leave when they requested a strap for the youngest child's booster seat.
The move, which takes effect Feb. 15., lets families with children age two and under get settled in their seats before the rush of other passengers clamoring for overhead bin space.
For the second time in a month, a United Airlines flight arriving from San Francisco slid off a runway at O'Hare airport on Friday.
The CEO of United Airlines, who has been on medical leave since October, underwent a heart-transplant operation on Wednesday, and the airline said that he was recovering.
Information about the pedestrian and what led to the crash was not released.
The Chief Naturalist explains why the center does not know which swan died.
A woman is suing the Illinois Department of Corrections, claiming she was forced to give birth before her due date while she was incarcerated in 2024.
The closing of both schools can cause issues for seniors, including pushing back their graduations.
Drivers in the Chicago area can expect to start paying more at the pump this week, as oil prices have spiked amid the U.S.-Israeli war on Iran.
The DNC is announcing Monday that the 2028 national convention will be held from Aug. 7 to Aug. 10, CBS News has learned.
The Supreme Court ruled last month at President Trump did not have the authority to issue his sweeping tariffs under a federal emergency powers law.
Illinois lawmakers and advocates Monday announced their intentions to form a bipartisan commission to investigate crimes in the Epstein files that happened in the state.
President Trump said he expects the bombing campaign to last four to five weeks, but "we have [the] capability to go far longer than that."
The Pentagon announced Monday that six American service members have been killed in Operation Epic Fury.
Drivers in the Chicago area can expect to start paying more at the pump this week, as oil prices have spiked amid the U.S.-Israeli war on Iran.
Palatine, Illinois-based Weber has issued a recall of more than 3.2 million metal wire bristle grill brushes because you could ingest the bristles.
This is after Mayor Brandon Johnson vetoed an ordinance that would have banned most hemp-derived products this weekend.
This week marks Identity Theft Awareness Week, and Illinois Comptroller Susana Mendoza emphasized some safety tips Monday for avoiding and dealing with identity theft.
A controversial data center in Naperville, Illinois, could be the cause to pack a city council meeting there on Tuesday night.
When a doctor was told there was no cure for his daughter's condition, he was motivated to transform not only her health, but the lives of thousands of others.
Ann & Robert H. Lurie Children's Hospital announced this week that it is planning to open a new pediatric hospital in the west Chicago suburb of Downers Grove.
It has been nearly six years since the start of the COVID-19 pandemic, and one of the many questions doctors are still working to answer concerns the long-term effects.
Leaders from Cook County, the Illinois Department of Human Services, and the Greater Chicago Food Depository denounced changes to the Supplemental Nutrition Assistance Program on Wednesday.
The University of Chicago Medicine Comprehensive Cancer Center has received a grant from The Ralph Lauren Corporate Foundation for a new cancer center.
Not one, but two hotels are now planned or proposed for Chicago's Northalsted LGBTQ+ nightlife district.
After the Double Door closed in Wicker Park, there was reassurance that the Double Door would return, at a new location in the city's Uptown neighborhood. Now that is not happening anymore.
Barnes & Noble was set to reopen in Skokie on Wednesday, just weeks after it closed.
Trader Joe's is opening a new location in Chicago's Logan Square neighborhood.
The district laid out a $630 million plan to remake Soldier Field into a major concert venue and events space.
Singer-songwriter Neil Sedaka, known for his hits like "Laughter in the Rain," "Breaking Up is Hard to Do" and "Calendar Girl," has died.
A 19th-century George Méliès film, thought to be long lost, has been found among a box of brittle movie reels that a Michigan donor brought to the Library of Congress, officials said.
Streaming giant Netflix declined to match Paramount Skydance's $31 per share offer for Warner Bros. Discovery.
After the Double Door closed in Wicker Park, there was reassurance that the Double Door would return, at a new location in the city's Uptown neighborhood. Now that is not happening anymore.
The Rock & Roll Hall of Fame has announced its 2026 list of nominees, including Phil Collins, Mariah Carey, Wu-Tang Clan and more.
Iranian Americans who fled their country years ago believe the strikes that started over the weekend could lead to political change.
Inbound and outbound trains were halted but later resumed service. Metra said trains may be running with extensive delays due to the crash.
This is the first time a CPS school will close before the end of the school year. But both Aspira and CPS said the charter network won't have the funds to stay open past April.
A woman is suing the Illinois Department of Corrections, claiming she was forced to give birth before her due date while she was incarcerated in 2024.
While some at home oppose foreign military intervention and fear instability, others said this is the beginning of change and a possibility to return home.
The U.S. and Israel launched strikes against Iran over the weekend, killing the country's supreme leader.
An Oak Lawn man is begging for the safe return of his rare and expensive pets, who were stolen from his home more than a month ago.
The closing of both schools can cause issues for seniors, including pushing back their graduations.
Information about the pedestrian and what led to the crash was not released.
Chicago police said that Elijah Joseph Hoard was last seen on Friday, Feb. 27, and may be in need of medical attention.
If you feel like you're drowning in a sea of text alerts and desperate email pleas for "just $5" this election season, you are far from alone.
A north suburban school bus driver became a victim of sophisticated scammers who are targeting more people and more vulnerable populations to make more money.
Both couples are still actively fighting for their kids, knowing it will be a long and complicated road.
The mother of an 8-year-old boy who was allegedly put in a chokehold and dragged by the neck by a Chicago Public Schools employee hopes her lawsuit and choice to speak out will help protect students in the future.
A jury on Wednesday awarded $5.74 million in damages to a Chicago family who accused police of violating their civil rights in a botched raid of their home in 2018.
After four consecutive runner-up finishes and a school-record 16-game winning streak this season, the Triton College women's basketball team is out to claim a junior college regional title.
The Tritons have already gone on a record-breaking win streak this season.
The Chicago Blackhawks beat the Utah Mammoth 4-0 on Sunday to end a three-game losing streak.
Collin Sexton added 22 points, and Matas Buzelis had 20, helping Chicago come out on top after matching the third-worst skid in franchise history.
The win extended Chicago's unbeaten streak against Canadian opponents to six matches dating to 2024.
A man was shot and killed while sitting in a vehicle in the South Austin neighborhood on Chicago's West Side early Monday.
A suspect was in custody after firing shots at Chicago police officers before crashing an SUV into two parked cars Monday morning in the Auburn Gresham neighborhood.
A man was in police custody on allegations that he stabbed his mother on Chicago's West Side Sunday night.
One person is dead, and three others were hurt — including a 15-year-old boy — after three drive-by shootings across the city of Chicago within a three-hour window Sunday night.
The man who opened fire in the deadly shooting also had photos of Iranian leaders in his home, a source said.