Safety still a concern for Chicago rideshare drivers even as Uber makes changes
Uber is rolling out a new safety feature which would allow riders to verify their own identify and connect to an official ID, but it doesn't require riders to do so.
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Uber is rolling out a new safety feature which would allow riders to verify their own identify and connect to an official ID, but it doesn't require riders to do so.
New changes are coming to the Uber app in an effort to increase safety, but some say the changes don't go far enough. Now, drivers in Chicago want the city to step in and they shared their concerns with CBS 2.
"We need every fare we can get. Because every fare is precious income to pay those bills and provide car service for someone who's trying to get to work on time or what have you."
Over the years, rideshare companies like Uber have had a contentious relationship with Chicago's cab drivers. But a new partnership aims to change all of that, with the two now starting to work together. Andrew Ramos reports.
A rideshare passenger was shot and killed in Chicago's Englewood neighborhood early Wednesday morning, and the shooter is still on the loose.
Duolingo, Headspace, Uber, Wilson, Recess Pickleball, and Joe's Pizza are all offering promotions for those who solve the puzzle.
It was unclear late Tuesday how many drivers would partake in the protest – and how many travelers would be affected.
A protest by the drivers is planned for near O’Hare International Airport – and it could very well affect people trying to get to the airport from the city. Organizers said they hope to disrupt their service to prove a point. CBS 2's Marybel Gonzalez reports.
The robbers have struck at least six times at three locations since the start of the year in the Humboldt Park and Near West Side neighborhoods.
Rideshare drivers said they are praying the victim pulls through, because they're still mourning the deaths of at least two other drivers who were shot and killed last month. CBS 2 Investigator Megan Hickey reports.
At last check, the Uber driver was in critical condition with several gunshot wounds to the chest after being shot on the West Side. CBS 2 Investigator Megan Hickey reports.
It's no secret that people behind the wheel of rideshares are subject to some serious crimes, including carjackings, beatings, and sexual assaults. CBS 2 has reported extensively on driver safety concerns over the years. This weekend, drivers will be putting some new Lyft initiatives to the test.
Vasilije Stankovic is a musician who also drives to supplement that income.
An Uber driver was beaten during a carjacking in the far North Suburbs early Thursday morning.
The new feature started on Wednesday.
They now have the option to start an audio recording during a trip.
A total of four people are now in custody in connection with the shooting that killed Preston in Avalon Park this past weekend. CBS 2's Charlie De Mar reports.
Drivers will be protesting at the Uber Hub at 9:15 a.m. for pay and safety concerns.
Drivers will be protesting at the Uber Hub at 9:15 a.m. for pay and safety concerns.
There's a new initiative in Cook County to help survivors of human trafficking and domestic violence. The Cook County Sheriff's office is teaming up with Uber to help survivors get around to access services and everyday needs. Cook County Sheriff's Deputy Chief Dion Trotter and director of victim support services Cyndi Kenzinger join us to dig into the program.
"The ability to move freely is something that a lot of us take for granted."
Uber is giving $10,000 in vouchers to the sheriff's office. Sheriff Tom Dart said they deal with five to six cases a day. and that's just in his jurisdiction.
Instead, travelers arriving at Terminal 5 will have to go to Terminal 2 to get a Lyft or Uber at the upper level departures area.
The city investigated Uber for listing Chicago restaurants on its platforms without consent, violating the city's emergency fee cap ordinance and other advertising-related conduct.
Some Lyft and Uber drivers staged a protest and refused airport rides.
As the season of giving comes to a close, the season of returning begins, but this year it could cost you more.
On Nov. 4, UPS Flight 2976 bound for Hawaii crashed moments after takeoff from Louisville International Airport, where UPS has its global aviation hub.
While much of the city is quiet on Christmas Day, Chicago's Chinatown buzzes with tradition, food and family.
It was an extra special Christmas Day for 50 recruits from Naval Station Great Lakes, who were surprised with a trip off base in the middle of bootcamp for some holiday cheer.
More than 1,500 people are feeling the Christmas joy thanks to St. Sabina Church in Chicago's Auburn Gresham neighborhood.
The strikes come after President Trump spent weeks accusing the West African country's government of failing to rein in the persecution of Christians.
The message, aired on Channel 4 on Christmas Day, reflected on the impact of President Trump's second term in office thus far.
Pope Leo XIV has revealed he privately urged Gov. JB Pritzker not to sign a bill legalizing medical assistance in dying in Illinois.
President Trump invoked a law called Title 10 to bring members of the Illinois National Guard under federal service over the objections of state and local leaders.
A host of new laws in Illinois will take effect on Jan. 1, 2026. From gun safety to rogue towers, protection from squatters, medical assistance in dying, protections for immigrants and more, here are some of the most notable changes in the new year.
A new report shines a light on electricity shortages that Illinois could face in less than 10 years.
With less than two weeks until Christmas, if you're sending gifts to people far from home, the deadlines to get them there on time are fast approaching.
A condo owner in Country Club Hills says he's forced to sell his home after his condo association failed to reimburse him for repairs to his leaking roof. Edward Hadnott's condo has sat empty since a major roof leak in 2022.
The U.S. stopped minting pennies this week, and some groups have issued a warning about the headaches that can create for some businesses and consumers.
Why is one school in the west Chicago suburb of Lisle paying a water bill three times higher than another? The answer has to do with a private utility company.
Millions of people with an Affordable Care Act health plan face a massive jump in premiums next year — this chart shows just how much.
It's the holiday season, which means it's the most common time of year for norovirus to spread. Here's what you need to know about this winter stomach bug.
A study conducted in part by Chicago's Northwestern Medicine found that tanning beds not only triple the risk of melanoma, but can also damage DNA across nearly the whole skin surface.
An investigation into the case of a Michigan man who contracted rabies after an organ transplant provided more details on the infection's origin.
The newest measles vaccination numbers released by Chicago Public Schools shows immunizations are finally moving in the right direction.
The Chicago Bears are expanding their search for a new stadium to Northwest Indiana, even though they already own land in Arlington Heights and have also proposed a new lakefront stadium in Chicago.
A Culver's is coming to Chicago's South Loop, a real estate broker has confirmed.
A new vision for passenger rail is on track in southeastern Wisconsin. The MARK Passenger Rail Commission held its inaugural meeting on December 5, 2025, at Racine City Hall.
U.S. Steel says it'll resume making steel slabs at its Granite City Works plant in Illinois amid strengthening demand.
Traffic at O'Hare International Airport is growing faster than expected, and this has Chicago city leaders wanting to make big changes to future construction plans at the airport.
The message, aired on Channel 4 on Christmas Day, reflected on the impact of President Trump's second term in office thus far.
The singer said an MRI showed a cancerous spot on one of his lungs after he recovered from a lengthy bout of bronchitis.
James Ransone, the actor who played Ziggy Sobotka in the HBO series "The Wire" and appeared in many other TV shows and movies, has died.
Chicago's Cadillac Palace Theatre is hosting "The Phantom of the Opera," and staff offered a firsthand look at the iconic chandelier inside the theater this week.
The special features interviews with Kathy Bates, Annette Bening, Albert Brooks, Michael Douglas, Kiefer Sutherland, Jerry O'Connell and Mandy Patinkin.
Morning showers with mild temperatures Friday. Highs around 50.
No ticket, no problem; some airports are starting to provide gate passes that allow people to go to the gate to meet or stay with arriving and departing friends and family.
As the season of giving comes to a close, the season of returning begins, but this year it could cost you more.
California, soaked from days of relentless rain and recovering from mudslides in mountain towns, was hit with another powerful storm Christmas Day.
President Donald Trump said the U.S. launched a “powerful and deadly" strike against Islamic State forces in Nigeria, after weeks of accusing their government of failing to rein in the persecution of Christians.
As the season of giving comes to a close, the season of returning begins, but this year it could cost you more.
While much of the city is quiet on Christmas Day, Chicago's Chinatown buzzes with tradition, food and family.
For the ninth year in a row, a Chicago nonprofit lined up a caravan of cars and toys to make surprise stops around the city, mainly on the South Side.
"Tonight, at my direction as Commander in Chief, the United States launched a powerful and deadly strike against ISIS Terrorist Scum in Northwest Nigeria," President Trump said.
On Nov. 4, UPS Flight 2976 bound for Hawaii crashed moments after takeoff from Louisville International Airport, where UPS has its global aviation hub.
Cameras not working, video evidence missed by police and a psychic that leads a hit and run victim's son to a clue that changes the case
Some Chicago area hospitals are at risk of significant flooding both in and around the buildings, according to new KFF Health News/Fathom models.
Lawmakers in Springfield are looking to address the high water bills being reported in some suburbs from customers of Illinois American Water.
Electric bills in the Chicago area could go up as much as $70 in the next three years because of data centers, according to the Citizens Utility Board.
Advocates and legislators are seeking solutions and and accountability for a pattern of Chicago police arresting Black gun owners on firearms charges despite valid FOID and CCL licenses.
One year ago, the Chicago Bears were fighting for draft positioning. Now they've clinched a playoff spot in the first year of a new coaching regime.
As the 11-4 Chicago Bears prepare for their Sunday night matchup with the 11-4 San Francisco 49ers, one player earned an extra Christmas present from the league thanks to his impressive performance against the Green Bay Packers.
Travis Konecny scored and added his 300th career assist, leading the Philadelphia Flyers past the Blackhawks 3-1 and handing depleted Chicago its sixth straight loss.
The Bulls trailed 117-107 but closed the game on a 19-6 run.
Three Chicago Bears players have been named to the 2026 NFC Pro Bowl roster: safety Kevin Byard III, center Drew Dalman, and left guard Joe Thuney.
A woman was released on electronic monitoring Wednesday after authorities said she drove drunk and caused a crash that injured a family of four in Lombard, Illinois.
Multiple cars were broken into this week in Chicago's Lincoln Park neighborhood.
Four women have been charged with leading police on a high-speed chase after stealing from a retail store in the west Chicago suburb of Villa Park.
A woman has been charged with attacking four people at a CTA bus stop in the Lawndale neighborhood, including a woman she allegedly slashed with a broken beer bottle after threatening that woman's mother.
Three teens have been charged with sexually assaulting a classmate this past summer at a graduation party for St. Viator High School students.
