
More than 2,100 Southwest flights delayed nationwide following "data connection issues"
Just months after an operation failure derailed travel plans for millions during the holidays, another technical issue delayed hundreds of flights on Tuesday.
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Just months after an operation failure derailed travel plans for millions during the holidays, another technical issue delayed hundreds of flights on Tuesday.
Southwest Airlines is again making headlines for all the wrong reasons. Just months after an operation failure derailed travel plans for millions during the holidays, another technical issue delayed hundreds of flights on Tuesday.
A technology issue has forced more than 1,700 Southwest Airlines flights to be delayed on Tuesday morning.
The holiday mess with thousands of canceled Southwest flights certainly didn't help.
The proposed legislation also includes a limit on fees for baggage and seating.
The company has completed 95% of reimbursements, its CEO said Thursday.
"We got to spend the last two weeks with our three grandchildren here in Chicago, so that was wonderful."
But there was also still a line of passengers waiting on their bags from flights canceled earlier in the week.
After more than a week of chaos, Southwest Airlines promised a return to normal operations. So did they deliver? There were just five canceled Southwest flights on Friday.
While they're still working on getting bags back to travelers, Southwest promised a return to normal beginning this weekend.
CBS 2's Noel Brennan spoke to a travel expert to had advice on how to make traveling during a busy, uncertain time easier for people.
"They could be anywhere. Mine, they're either here or Washington, D.C," Tom Gallas said.
Southwest Airlines plans to resume normal flight operations on Friday, after canceling more than 13,000 flights since Dec. 22. Meantime, many Southwest passengers are still struggling to be reunited with luggage that has piled up at airports, sometimes sent to their destinations even though they didn't go with it.
Southwest Airlines' scheduling software caused a "snowball effect" after initial weather-related disruptions, a pilot said.
Meantime, there was much less luggage stacked up in baggage claim at Midway Airport late Wednesday than there was a night before.
Patrick Keane couldn't contain himself after finally finding his bag at Midway Wednesday. He tells us he's been borrowing other people's clothes and is happy to have his own wardrobe back just in time for New Year’s Eve.
Embattled carrier on Thursday cancels more than 2,000 additional flights, as airline executives offer profuse apologies.
Problems with Southwest Airlines have been a mess for passengers and staff nationwide for several days now, but some relief was on the way Wednesday night. CBS 2's Sabrina Franza reports.
There are still hundreds of unclaimed bags at Chicago's Midway International Airport. Southwest Airlines staff are letting people in one by one to search for their lost luggage. We've even seen some flight attendants whose flights were canceled come in to help.
Another plane will get the passengers to Phoenix, Southwest said.
Another plane will get the passengers to Phoenix, Southwest said.
The most emotional reunions CBS 2's Noel Brennan saw at the airport on Wednesday were between people and their bags.
There are still hundreds of unclaimed bags at Chicago's Midway International Airport. Southwest Airlines staff are letting people in one by one to search for their lost luggage. We've even seen some flight attendants whose flights were canceled come in to help.
Days after Christmas, the crisis continues as the federal government begins to investigate what happened with Southwest Airlines.
Southwest Airlines has canceled thousands more flights nationwide, including hundreds at Midway and O'Hare airports. As the airline tries to get back on track, it's important to know your rights as a traveler.
The suspects are believed to be armed.
"It was very humbling and a sobering moment for me, because just realizing that the impact my wife and I have had around this city with what we've been able to do" Hendriks said after the game.
The teen was shot twice in the thigh and was taken to a local hospital in good condition.
The rally is planned for Tuesday at 5 p.m. at the District 113 office.
Lakeview residents are now calling on police to step up patrols and get extra security to the area.
The suspects are believed to be armed.
"It was very humbling and a sobering moment for me, because just realizing that the impact my wife and I have had around this city with what we've been able to do" Hendriks said after the game.
The teen was shot twice in the thigh and was taken to a local hospital in good condition.
The rally is planned for Tuesday at 5 p.m. at the District 113 office.
Lakeview residents are now calling on police to step up patrols and get extra security to the area.
It is unclear whether either of the two people charged in each shooting actually fired a weapon.
The report found, in all six dioceses in Illinois, there were 451 Catholic clerics and religious brothers who abused nearly 2,000 children.
Gov. JB Pritzker is poised to sign the bill that will help hold "reckless" gun manufacturers and advertisers accountable in court.
If passed, Arab Americans and minority groups from the Middle East will be separately recognized.
ICE agents are frequently using an administrative subpoena, also known as a 1509 summons, in questionable ways to seek records and information.
There are changes when you get behind the wheel of a car whether you're a teen or an adult.
House Speaker Kevin McCarthy and President Joe Biden will now have to sell their debt ceiling deal to lawmakers.
After days of intense negotiations and weeks of talks, an agreement in principle has been reached to raise the debt ceiling.
Attorney General Todd Rokita filed a complaint with Indiana's medical licensing board against Dr. Caitlin Bernard after she spoke publicly about a 10-year-old's abortion.
Lawmakers in Washington have just one week to raise the debt ceiling or risk defaulting on the U.S. debt for the first time in history.
US Centers for Disease Control says teenagers are three times more likely to be involved in a fatal accident compared to older drivers.
The Smashing Pumpkins just released ATUM, a three-act rock opera, on Friday, May 5. But if it were up to the hacker, some of the album would've been released months ago.
The FDA is concerned about the effectiveness of the pill in overweight women and if individuals would follow the instructions properly.
The new bill in Springfield would collect data from SNAP cards to better track skimming and fraud.
Models who were supposed to be wearing the designer's gowns are also missing money.
It's taking place at the Glendale Heights Sports Hub at 250 Civic Centre Plaza in Glendale Heights on Saturday from 9 a.m. to 4 p.m.
Nationwide drug shortage is a "tragedy happening in slow motion," a cancer surgeon says. "Patients simply deserve better."
All of those affected have been symptomatic men – most of whom have already had two doses of the JYNNEOS vaccine.
CBS 2 spoke to the doctor with concerns from one CBS 2 viewer about the challenges her child is facing.
All the cases in the Chicago area were among men between the ages of 24 and 46.
A local shea butter skincare brand has recently joined the ranks of legacy brands, making it onto shelves of beauty retailer Ulta.
Gov. JB Pritzker approved the popular policy during the COVID-19 pandemic. It was set to expire in June of 2024.
McCormick Place officials said, in the first quarter of 2023, hotel room stays generated from events were up 70% from last year, and attendance to conventions was 77% higher.
They said without urgent help, they won't make the July deadline to open and could lose their investment.
The legal cannabis transporters say they will be forced out of business if the state does not enforce its own standards.
"It was very humbling and a sobering moment for me, because just realizing that the impact my wife and I have had around this city with what we've been able to do" Hendriks said after the game.
Hendriks pitched the eighth in his first big league appearance since he was diagnosed with stage 4 non-Hodgkins lymphoma.
The national champion Northwestern Wildcats lacrosse team received a warm welcome as they returned home Monday, after dominating Boston College 18-6 in the national title game.
Stroman (5-4) dazzled in his fourth complete game and second shutout in nine major league seasons.
Notre Dame held Duke to its lowest-scoring game of the season.
The event features 20 of the most popular reggaeton and Latin artists around. The lineup includes Wisin & Yandel, Feid, Grupo Firme, and Nicky Jam
Ray received tributes from several former guests, including former first lady Michelle Obama, Oprah, Kate Hudson, Jessica Alba and 50 Cent.
The "What's Love Got To Do With It" singer's death was confirmed to CBS News on Wednesday afternoon.
The rapper was one of six defendants involved in a conspiracy that distributed over 100 kilograms of illicit drugs.
The NCIS team continues the case with ATF and the stolen military-grade weapons.
Parents in Highland Park are expected to rally Tuesday to fight for more safety measures at Highland Park High School. It comes after a student brought a gun to school last month, forcing a hard lockdown. Parents and activists are calling on the district to install metal detectors and hire extra security at the school.
"The first guy that was sending closer to the truck - he got the guns pulled out to him, and from there, that's when they started pointing a gun at my dad, and the other guy who was up here on those stairs," said Victor Galena Jr., whose father was one of the victims.
Temperatures will be in the upper 80s with mostly sunny skies. The UV index will be high, near 8. CBS 2 meteorologist Ed Curran recommends wearing sunscreen.
Two firefighters were injured while battling smoke and flames in Bucktown overnight.
The owner of the dog, Peppa, said she was walking last Wednesday evening in Dunham Park, at Giddings Street and Melvina Avenue, when she felt a gun to her back.
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