Southwest Airlines starts new assigned seating and boarding system
The airline started its new assigned seating policy Tuesday. There is no more lining up to pick a seat.
Watch CBS News
The airline started its new assigned seating policy Tuesday. There is no more lining up to pick a seat.
Southwest said its studies show customers want to know where they are sitting before they get to the airport.
A Southwest Airlines flight headed from Chicago to Las Vegas clipped a bus Tuesday afternoon while taxiing at O'Hare International Airport.
Starting Jan. 27, passengers who take up space in the neighboring seat will have to buy an extra ticket and it might not be refunded.
In January, police were called because security noticed the pilot smelled of alcohol.
Honeywell designed a new system that can detect blind spots similar to cars.
Southwest Airlines, which previously had a free checked bag policy, says it will start charging $35 for each first checked bag.
Passengers traveling without checked baggage on United Airlines should know the cutoff time for checking in will change as of June 3. If you're flying Southwest, you now have to pay for your bags.
These items can still be used during flights, but they need to be out of any baggage and remain in plain sight.
A sixth grader from downstate Illinois has won a contest to design the new ties worn by Southwest Airlines pilots.
Andrea Rebong from Maroa, Illinois entered a Southwest Airlines contest that had thousands of entries. Her design won.
The plane almost took off from a taxiway before an air traffic controller stopped it. Officials said the plane had been cleared to takeoff but had mistook the surface for a nearby runway.
The close call between a Southwest Airlines plan and a private business jet at Chicago Midway Airport was at least partially caused by sun blindness, the NTSB said in a new report.
The close call between a Southwest Airlines plan and a private business jet at Chicago Midway Airport was at least partially caused by sun blindness, the NTSB said in a new report.
Southwest Airlines is ending its free checked bags policy for many passengers. Some experts think customer loyalty could suffer.
A Southwest flight had to quickly abort its landing to avoid a potential collision with a private jet on the runway at Chicago's Midway Airport.
Pilot and former air traffic controller Rob Mark said what the Southwest pilot did was a textbook "perfect go-around."
The Southwest plane aborted a landing Tuesday to avoid a potential collision with the business jet that was taxiing across the runway. Marissa Sulek reports.
A Southwest Airlines jet was about to land, only to find a private jet obstructing its path. Dave Savini reports.
The pilot of the Southwest plane went back up in the air after trying to land — only to find the private jet in the way. Dave Savini reports.
David Allsop, 52, was hauled out of the cockpit of Southwest flight 3772 by airport police in Savannah, Georgia early Wednesday morning.
Big changes are coming to Southwest Airlines. The Dallas-based airline announced Thursday it is putting an end to its open seating policy, will begin offering premium seating and is introducing redeye flight options.
The Dallas-based airline is putting an end to its open seating policy, will begin offering premium seating and is introducing redeye flight options.
According to research conducted by Southwest, 80% of customers and 86% of potential customers said they prefer an assigned seat.
CBS News Travel Analyst Peter Greenberg talks with CBS 2's Jackie Kostek about Southwest Airlines where a major investor is calling for a change in leadership and direction, criticizing the company's financial performance.
Police said the suspect punched the victim and took their belongings before stomping them in the head.
Police did not say what happened during the interaction between the man and officers.
Talks are intensifying between the Chicago Bears, the village of Arlington Heights, and state leaders as the team seeks to build a new stadium, and sources said state lawmakers are close to a deal to keep the Bears in Illinois.
This is due in part to the new "Big Beautiful Bill" and job cuts at the Internal Revenue Service.
When lakes freeze over, some Chicagoans decide to set sail. On Geneva Lake in Wisconsin, the best way to catch the wind is to bring a boat made for winter, and some guys wait all year long for ice boating.
Chicago aldermen this week will consider $29.2 million in settlements in wrongful convictions linked to disgraced former CPD Det. Reynaldo Guevara.
Two Illinois state legislators want to make sure school districts get the funding they need.
The official DHS statistics, which had not been previously reported, provide the most detailed look yet into who ICE has arrested during the Trump administration's crackdown.
President Trump criticized Team USA freestyle skier Hunter Hess after he and other American athletes at the 2026 Winter Olympics shared their thoughts on U.S. politics.
The footage is included in a video that promotes false claims that the 2020 presidential election was rigged against Mr. Trump.
This week marks Identity Theft Awareness Week, and Illinois Comptroller Susana Mendoza emphasized some safety tips Monday for avoiding and dealing with identity theft.
A controversial data center in Naperville, Illinois, could be the cause to pack a city council meeting there on Tuesday night.
Police in the west Chicago suburb of Geneva are warning of a scam involving spoofed phone numbers.
Protesters on Tuesday were cranking up the heat on Peoples Gas over a recently proposed rate hike that would add an additional $10 to $11 a month to utility bills.
A lawsuit filed late last month took Chicago-based McDonald's to task over the McRib sandwich, calling its name a form of false advertising.
Ann & Robert H. Lurie Children's Hospital announced this week that it is planning to open a new pediatric hospital in the west Chicago suburb of Downers Grove.
It has been nearly six years since the start of the COVID-19 pandemic, and one of the many questions doctors are still working to answer concerns the long-term effects.
Leaders from Cook County, the Illinois Department of Human Services, and the Greater Chicago Food Depository denounced changes to the Supplemental Nutrition Assistance Program on Wednesday.
The University of Chicago Medicine Comprehensive Cancer Center has received a grant from The Ralph Lauren Corporate Foundation for a new cancer center.
Chicago's Lurie Children's Hospital said Tuesday that it is no longer initiating gender-affirming medical treatment for minors.
A Near West Side diner known for drawing in Blackhawks fans and players is up for sale.
January may be the coldest time of the year, but Chicago is already looking forward to summer farmers' markets.
A development proposal issued this month calls for the replacement of a building housing a Giordiano's pizzeria in Chicago's Lakeview neighborhood with a new mixed-use building with 28 residential units.
United Airlines flight attendants picketed outside Chicago's Willis Tower Thursday morning as they fought for a new contract.
WSCR-AM, 670 The Score, will begin a simulcast on 104.3 FM next month.
The 31-year-old Puerto Rican artist Bad Bunny took the stage on Sunday dressed in all white, donning a jersey with his last name, Ocasio, and the number 64.
Brad Arnold, the founder and lead singer of the 3 Doors Down has died following "his courageous battle with cancer," the rock band announced Saturday on social media.
Bad Bunny took the stage at halftime for the 2026 Super Bowl. Here's who else performed at Super Bowl 60.
Gamers across the world can now recreate drone strikes in Ukraine from the comfort of their own home, with this newly released game.
The members of Ratboys were teenagers when they met by chance, and now in their 30s, the Chicago band formed by two college friends almost two decades ago appears to be on the brink of something big.
The 45-year-old choreographer and dancer from Humboldt Park reflects on the performance and how he got to be a part of what fans called the “Benito Bowl.”
Chicago aldermen this week will consider $29.2 million in settlements in wrongful convictions linked to disgraced former CPD Det. Reynaldo Guevara.
Talks are intensifying between the Chicago Bears, the village of Arlington Heights, and state leaders as the team seeks to build a new stadium, and sources said state lawmakers are close to a deal to keep the Bears in Illinois.
Tara Molina reports on how the "Big Beautiful Bill" and job cuts at the Internal Revenue Service may impact when taxpayers will receive their refund.
Meteorologist David Yeomans has the latest First Alert Weather forecast.
A Lake County judge on Monday ordered a man and woman held in jail until they face trial for murder in the death of the woman's 8-year-old son.
Some residents have described the smell as similar to chemicals or sewage, some even saying it smelled like burning metal.
Jason Solomon's son, Malakai, 15, was seriously hurt during an off-season football practice last week.
Police said the suspect punched the victim and took their belongings before stomping them in the head.
Police did not say what happened during the interaction between the man and officers.
This is due in part to the new "Big Beautiful Bill" and job cuts at the Internal Revenue Service.
Fewer Chicago kids are getting the dental care they need, and some dentists are blaming Chicago Public Schools.
Cynthia Eason recounted the moment Chicago police officers raided her family's home in 2018.
Water bills could be going up in several Chicago suburbs and other parts of Illinois, as Illinois American Water seeks a rate increase to fund infrastructure improvements.
The case involves a Chicago grandmother, her daughter, and her four grandchildren, who all said that Chicago police officers pointed guns at them during the botched raid.
Some 2026 Winter Olympics athletes say their winning medals are falling apart, coming detached from their ribbons.
The 31-year-old Puerto Rican artist Bad Bunny took the stage on Sunday dressed in all white, donning a jersey with his last name, Ocasio, and the number 64.
Team USA defended its Olympic figure skating team event gold medal on Sunday after Ilia "Quad God" ushered the team to victory at the Milan Cortina 2026 Winter Olympics.
The Seattle Seahawks defeated the New England Patriots Sunday to win the 2026 Super Bowl.
President Trump criticized Team USA freestyle skier Hunter Hess after he and other American athletes at the 2026 Winter Olympics shared their thoughts on U.S. politics.
A Wisconsin woman has been charged in the shooting death of a man last week in Chicago's western suburbs.
Police in the northwest Chicago suburb of Palatine were investigating after someone grabbed a child and took the youngster's cellphone Monday morning.
A man was shot and killed Monday morning in the Austin neighborhood.
A Lake County judge on Monday ordered a man and woman held in jail until they face trial for murder in the death of the woman's 8-year-old son.
Police in Joliet, Illinois, were searching Sunday for a man who held up a cellphone store this weekend.
